new product development chapter eight. copyright ©2011 pearson education, inc., publishing as...
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Copyright ©2011 Pearson Education, Inc., Publishing as Prentice Hall 8-2
Key Learning PointsKey Learning Points
Why new products are importantWhy new products are importantFactors affecting new product Factors affecting new product successsuccessThree major approaches to new Three major approaches to new product developmentproduct developmentSteps in bringing a new product to Steps in bringing a new product to marketmarketImpact of the Internet on new Impact of the Internet on new product developmentproduct developmentSpecial topics in new product Special topics in new product developmentdevelopment
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Figure 8.1Figure 8.1Percentage of Current Sales by New Percentage of Current Sales by New
Products Developed in Last 5 Years by Products Developed in Last 5 Years by the Company’s Industry Rankthe Company’s Industry Rank
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Table 8.1Table 8.1Top 10 Global Companies in R&D Top 10 Global Companies in R&D
Spending (2007)Spending (2007)
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Table 8.2Table 8.2Top 10 R&D Spending Countries Top 10 R&D Spending Countries
(as a % of GDP)(as a % of GDP)
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OverviewOverview
Innovation is life in high-tech Innovation is life in high-tech industries.industries.30,000+ new supermarket 30,000+ new supermarket products are introduced annually.products are introduced annually.Firms are constantly pressured to Firms are constantly pressured to find the next big thing.find the next big thing.New products offer many benefits.New products offer many benefits.Most new products fail.Most new products fail.
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OverviewOverview
New products can be classified New products can be classified into three categories.into three categories.
Minor product changes can also Minor product changes can also result in new products.result in new products.
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Figure 8.2Figure 8.2New Product Idea Mortality Curve for New Product Idea Mortality Curve for PDMA Member Firms, 1990 and 1995PDMA Member Firms, 1990 and 1995
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Table 8.3Table 8.3New Product Success FactorsNew Product Success Factors
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Figure 8.3Figure 8.3New Product and New Product and
Service Development ProcessService Development Process
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New Product DevelopmentNew Product Development
The Rugby Approach:The Rugby Approach:New products result from New products result from constant interaction among constant interaction among interdisciplinary team members. interdisciplinary team members.
Firms using this method have six Firms using this method have six characteristics.characteristics.
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Figure 8.4Figure 8.4The Target Costing ProcessThe Target Costing Process
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Figure 8.5Figure 8.5Sources of Ready-Made New-Sources of Ready-Made New-
Product ConceptsProduct Concepts
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New Product DevelopmentNew Product Development
Elements of BrainstormingElements of Brainstorming
Openness and Openness and participationparticipationProblem Problem orientationorientation
Leaders guide Leaders guide the discussionthe discussion
Building on Building on each other’s each other’s ideasideasEncouraging Encouraging many diverse many diverse ideasideas
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New Product DevelopmentNew Product Development
Screening new product Screening new product conceptsconcepts
Concept testing gets customer Concept testing gets customer reactions to the product concept.reactions to the product concept.
Data collection Data collection Purpose may varyPurpose may vary
Conjoint analysis can also be Conjoint analysis can also be used to test concepts.used to test concepts.
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Table 8.4Table 8.4Conjoint Analysis IllustrationConjoint Analysis Illustration
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Table 8.5Table 8.5Conjoint Analysis Illustration Conjoint Analysis Illustration
ResultsResults
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ActivityActivity
Visit the following website to Visit the following website to experience conjoint analysis in experience conjoint analysis in action as you concept test action as you concept test ideas for a movie theatre: ideas for a movie theatre: http://elabresearch.ucr.edu/conjoint/conjoint_movie/conjoint_movie.htm
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Discussion QuestionDiscussion Question
1.1. Identify the key attributes that you Identify the key attributes that you would evaluate.would evaluate.
2.2. For each attribute, identify the For each attribute, identify the alternatives or levels being alternatives or levels being evaluated.evaluated.
Suppose you were responsible for Suppose you were responsible for planning a concept test for a planning a concept test for a {product of {product of your choice}your choice} using conjoint analysis. using conjoint analysis.
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Table 8.6Table 8.6Hierarchy of NeedsHierarchy of Needs
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Figure 8.6Figure 8.6Consumers’ Importance Weights of Consumers’ Importance Weights of
Competitive ProductsCompetitive Products
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Table 8.7Table 8.7List of Engineering Characteristics List of Engineering Characteristics
for a Car Doorfor a Car Door
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Figure 8.7Figure 8.7The House of QualityThe House of Quality
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New Product DevelopmentNew Product Development
Business analysis: forecasting Business analysis: forecasting demanddemand
Product use tests involve getting Product use tests involve getting potential customers to try potential customers to try prototypes.prototypes.
Diagnostic small sample testsDiagnostic small sample tests
Limited time horizon consumer Limited time horizon consumer testtest
Market testsMarket tests
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New Product DevelopmentNew Product Development
Market Test Design DecisionsMarket Test Design Decisions
Action Action standardsstandards
Where to testWhere to test
What to doWhat to do
How longHow long
How muchHow much
Information Information gatheringgathering
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New Product DevelopmentNew Product Development
Sales forecasting for new Sales forecasting for new productsproducts
Forecasting often relies on Forecasting often relies on purchase intention data or other purchase intention data or other qualitative data.qualitative data.
Many approaches have been Many approaches have been developed for frequently developed for frequently purchased items.purchased items.
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Figure 8.8Figure 8.8Typical Penetration for a New Typical Penetration for a New
Brand Over TimeBrand Over Time
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Figure 8.9Figure 8.9Typical Repeat Rate for a New Typical Repeat Rate for a New
Brand Over TimeBrand Over Time
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Figure 8.10Figure 8.10Repeat Rates and Product Repeat Rates and Product
PerformancePerformance
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New Product DevelopmentNew Product Development
Simple Market Share Forecasting Simple Market Share Forecasting Using the Parfitt-Collins ModelUsing the Parfitt-Collins Model
(P) = An estimate of eventual penetration rate
(R) = An estimate of the ultimate repeat rate
(U) = An estimate of the relative product category
usage rate by buyers of the new brandEventual Market Share = P x R x U
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New Product DevelopmentNew Product Development
Sales forecasting for new Sales forecasting for new productsproducts
Pretest market data from Pretest market data from laboratory experiments can be laboratory experiments can be used to forecast sales.used to forecast sales.
ASSESSORASSESSOR
Forecasting the success of radical Forecasting the success of radical innovations is more difficult.innovations is more difficult.
Information accelerationInformation acceleration
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Figure 8.11Figure 8.11BASES Estimate of Contadina BASES Estimate of Contadina
Year-1 Sales VolumeYear-1 Sales Volume
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New Product DevelopmentNew Product Development
Launching the new productLaunching the new productLaunching requires that Launching requires that objectives be set, the strategy objectives be set, the strategy be developed, and that the be developed, and that the implementation be planned and implementation be planned and executed.executed.
Implementation is often a key Implementation is often a key factor in product failure.factor in product failure.
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- Russell S. Winer
““Because of shorter product Because of shorter product life cycles and faster life cycles and faster technological obsolescence, technological obsolescence, companies are finding that companies are finding that quicker time-to-market with quicker time-to-market with new products has become a new products has become a competitive advantage.”competitive advantage.”
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Table 8.9Table 8.9Reported New-Product Reported New-Product
Introduction Time ReductionsIntroduction Time Reductions
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Topics in New Product Topics in New Product DevelopmentDevelopment
Importance of shorter product Importance of shorter product development cyclesdevelopment cycles
Several factors influence time to Several factors influence time to market.market.
Importance of product designImportance of product designIDEO is the best-known firm.is the best-known firm.
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Topics in New Product Topics in New Product DevelopmentDevelopment
IDEOIDEO’’s Design Processs Design Process
ObservationObservationBrainstormingBrainstorming
Rapid prototypingRapid prototyping
RefiningRefiningImplementatioImplementationn
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Topics in New Product Topics in New Product DevelopmentDevelopment
New product development over New product development over the product life cyclethe product life cycle
PLC can serve as a guide to the PLC can serve as a guide to the types of innovation sought by the types of innovation sought by the firm.firm.
Improving the integration of Improving the integration of marketing and R&Dmarketing and R&D
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Executive SummaryExecutive Summary
New products are necessary for a firm’s New products are necessary for a firm’s long-term survival.long-term survival.Several factors correlate with successful Several factors correlate with successful new products.new products.Several new product development Several new product development approaches exist.approaches exist.New product concepts are either ready-New product concepts are either ready-made or result from a creative process.made or result from a creative process.Product definition must use consumer Product definition must use consumer input.input.Many methods exist to forecast demand.Many methods exist to forecast demand.