1

PRESENTED BY:

The advantages of living in a Continuing Care Retirement Community

New Pathways, New Possibilities...

Discover Your Possibilities at Medford Leas…

As you begin to explore living options, it is our pleasure to present Medford Leas. You will discover

new pathways and possibilities for a rich and fulfilling life. At Medford Leas you will have the time

and resources to explore your interests in an atmosphere that encourages you to grow and flourish.

Medford Leas is set on two distinct campuses within the beautiful Barton Arboretum and Nature

Preserve.

Living an active life at Medford Leas is enhanced by an open and friendly community where you can

quickly establish friendships and partake in a variety of activities to suit your interests. Life is enriched

by our commitment to the Quaker value of respect for the individual that leads to an accepting

community.

As an accredited Continuing Care Retirement Community (CCRC), we offer each resident a choice

of contracts that cover a diverse menu of service options, such as healthcare, meals, housekeeping

and utilities. More importantly, we have dedicated top-notch medical staff to work with you to

stay healthy and active. Along with traditional medical approaches, our staff embraces alternative

modalities of care, a variety of dietary options, individualized fitness and resident-directed programs.

This allows you to engage actively in your health and maintain your personal well-being. Specialized

nursing and memory care are also available on-site.

You are invited to visit Medford Leas. Please call 609-654-3420 today to learn more! Visit our

website at www.medfordleas.org.

Sincerely,

Annie Mazur

Director of Marketing

1

Welcome to the Next Chapter of Your Life

You may already be living a full and fascinating life. You have made a lot of good decisions. Now you

find yourself seeking the best place to write the next chapter of

your story.

For many people — especially those who cherish security, good

health, abundant activities, community and a rich array of amenities

— the answer is a Continuing Care Retirement Community (CCRC).

By choosing a CCRC, you will have access to a range of support

and healthcare, should you ever need it.

Throughout this guide we will provide more benefits of living in a

retirement community, share tips on finding the community best

suited to you, address popular misconceptions, advise you on the most probing questions to ask

during your search, help you find the ideal time to move and show you how family members feel

about their loved one’s decision to move into a CCRC.

Our goal is simple: We want you to choose confidently and live happily.

“ I didn’t expect so many vibrant and interesting people.”— CCRC resident

2

A CCRC is an all-inclusive tiered approach to living. The three tiers are Independent Living, Assisted

Living and Nursing. The vast majority of people begin in Independent Living, either in a home or an

apartment. At Medford Leas you have a choice of four distinct neighborhoods with a variety of home

and apartment choices. You will live much like you do now but with the added benefit of knowing that

health services are always close at hand, should you need them.

If a time comes when you need assistance with everyday activities,

you have the option of moving to a higher level of care. If you need

temporary rehabilitation support after a surgery or as you recover

from an illness, assistance is available on-site.

In all cases, you remain in your community — so you may never

have to change where you live, even if there are changes to your

health.

The ABCs of CCRCs

In all cases, you remain in your community —so you may never have to change where you live, even if there are changes to your health.

3

*Dr. Margaret A Wylde’s ProMatura Group – 2003

American Seniors Housing Association: Study of

Independent Living Residents and the Communities

in Which They Reside.

Here’s why people living in a retirement community are so satisfied.

They spend more time socializing than when they lived at home.

They do fewer chores. Living in a CCRC they devote more hours

every week to learning new things than when they were at home.

So overall, they are having more fun, doing less work and keeping

their minds more active than before they moved.

*According to research pulled from: U.S. Census, Time Use Survey, 2010; Vi Resident

Activity Survey, 2011

Residents benefit by having the full spectrum of healthcare

available around the clock. Their meals are created to provide the

proper levels of nutrition with many providing 5-star cuisine. They

may have more access to physical activities — swimming, fitness

classes, work-outs, biking and so on — than they may have had

before they moved in.

Residents also may see their social circle broaden. After all, you

are surrounded by hundreds of interesting, vibrant people — most

of whom share your interests and world views. There are so many

activities to bring people together that meaningful friendships are

forged quickly and effortlessly.

And finally, residents may find themselves more engaged

intellectually than people living at home. With classes, guest

speakers or lively mealtime conversations, there is a lot more to

discover living in a vibrant community.

DAILY SCHEDULE HOME CCRC*

chores 2 hr 48 min 1 hr 5 min

social interactions 35 minutes 3 hours 7 min

learning 1 min 2 hr 3 min

People who live in a CCRC live longer.* (Let’s savor that bit of knowledge for a moment.) They also have a lower risk

of disease and disability.

They are generally happier

and more engaged with

other people and the world

at large. They are also

delighted by the new friends

they make and the new

activities they discover.

And their joy is often

expressed with a simple

declaration:

“ I should have done this sooner.”

“ My mother seems 10 years younger since she moved in.”

— daughter of a CCRC resident

Live Better.Live Healthier.Live Longer.

4

Many people believe their home provides more independence and gives them a daily dose of activities. They fear a senior community will control them and their activities while leaving them with little to do.THINK AGAIN: Today’s retirement community offers many things that living at home cannot.

It is true, having a home means you have a lot to do — like mowing

the lawn, fixing the sink, worrying about the plumbing and repairing

the hole in the roof. When you live in a CCRC, those burdens

are gone. They are replaced by meaningful opportunities like

volunteering, education, outings, cultural events, personal projects

and more time for socializing — all in the company of friends, new

and old.

THINK AGAIN: You are free to do — or not do — exactly what you want.

No one at a CCRC is policing your activities. Feel like eating in, then

eat in. Love baseball or the theater, go as often as you want — the

community may provide you with transportation to and from. It can

be argued that residents do more, with a broader range of people,

than they did when they lived at home.

THINK AGAIN: Your homes have changed as your life has changed.

Our homes are a reflection of our lives and needs. When we are

young, we often live in modest apartments and as life progresses, we

may move to a more comfortable home, perhaps a larger home near

quality schools. Years later, we may find a smaller home that suits our

simpler lifestyle. Moving into a CCRC is yet another change we make

to address our needs. As people age, they face isolation, physical

limitations and boredom — all of which are addressed by choosing

to live in a CCRC.

“A retirement community takes away my freedom,

privacy and purpose.”

1#

Think Again: Misconceptions

vs. Reality

5

22“If necessary, I’ll get

the healthcare I need at home.”

Many people think it is easier — and less of a burden to their families — to receive long-term care at home.THINK AGAIN: Home care is expensive, isolating and a lot of work for your family.

Recent estimates put one year of home care at about $60,000

(and going up).* Add to that the work required (generally by

family members) to hire and maintain a trustworthy staff that offers

supervised care. Then realize that your recovery will occur in the

solitude of your home. Suddenly the prospect of staying at home

seems a lot less attractive.

THINK AGAIN: A Continuing Care Retirement Community makes everyone’s life easier.

CCRCs have been designed precisely to make your healthcare as

seamless and efficient as possible. You have already thoughtfully and

thoroughly planned for the “what ifs” while you are healthy, relieving

your loved ones of the burden of making hasty decisions during a

time of crisis. In addition, because rehabilitation is on-site, daily visits

from friends on campus are conveniently close, rather than a lengthy

car ride to a hospital or rehabilitation facility further away.

“I wish I hadn’t waited so long.”— CCRC resident##

Think Again: Misconceptions

vs. Reality

* $50,336 Genworth 2016 Cost of Care Survey, conducted by CareScout

THINK AGAIN: Today’s retirement communities are full of accomplished, active people.

Talk to nearly anyone in a CCRC and the first thing he or she

will tell you is that they live among interesting, dynamic and

entertaining individuals. Add in the fact that CCRCs make it

easier to make friends, socialize and do fun and fascinating

things together, and you will quickly realize that life in a CCRC

is a whole lot more active than you ever imagined.

“You can be as social as you want or keep to yourself. It’s entirely up to you.”

— CCRC resident

“I can’t wait to get up in the morning...to have breakfast with peopleI now call my friends.”— CCRC resident

“With so many physical activities, I can stay active with the people who enjoy the same things I do.”— CCRC resident

“Retirement communities are dull, lifeless and

full of people waiting to die.”

3#

6

Think Again: Misconceptions

vs. Reality

7

THINK AGAIN: Move in while you are still active.

The biggest regret of most residents is that they waited too long

to move in. A resident of one CCRC said, “This place is wasted

on people in a rocking chair.” With so much to do, and so many

people to meet, residents discover that retirement living is

immensely more rewarding and active than they imagined — and

they wished they hadn’t stayed so long in their home.

THINK AGAIN: Living alone is bad for your health.*

In addition to the complete continuum of care provided by a

CCRC, residents also benefit from the company of peers. It’s now

believed that social isolation — especially among seniors — can

be as devastating to your health as smoking and other unhealthy

habits.** Even if isolation is only half as bad as suspected, it still

takes a physical and mental toll on people of all ages. So the

companionship that comes so easily to residents is more than an

emotional boost — it improves everyone’s physical strength too.

“Almost immediately I felt like a real part of the community.”

— CCRC resident

Think Again: Misconceptions

vs. Reality

“I’ll wait to move until I can’t live in my house on

my own.”

4#

Think Again: Misconceptions

vs. Reality

* According to the 2013 study “Social isolation, loneliness, and all-cause mortality

in older men and women” published in the Proceedings of the National Academy

of Sciences.

** According to the 2013 study “Social isolation, loneliness, and all-cause

mortality in older men and women” published in the Proceedings of the National

Academy of Sciences.

8

THINK AGAIN: Your home expenses — even if your mortgage is paid off — are probably higher than you think.

It is a tremendous financial relief to pay off your mortgage, but

it does not mean your home expenses are behind you. We have

observed that normal, monthly maintenance costs — the sort

of expenses that are included in the monthly maintenance fee

of a CCRC — are often higher than people imagine. And when

you factor in the unexpected costs that every homeowner faces

(especially as your home ages), your home costs become even

higher. In addition, a CCRC includes activities and amenities —

like pools, fitness centers, classes, transportation, lectures, and so

on — that make them an even better value than living at home.

THINK AGAIN: Long-term home healthcare costs could devastate you financially.

Without the financial plans that are an integral part of many

CCRCs, the monetary strength you have spent years creating

could be destroyed in no time. Remember, CCRCs offer

assisted living, medical treatment and nursing care with minimal

additional charges.

“A Continuing Care Retirement

Community doesn’t make financial sense for me,

especially since my home is paid off.”

5#

Think Again: Misconceptions

vs. Reality

9

The more you know, the more confident you will be about your decision. Here is a list of questions you would be advised to ask when you visit any Continuing Care Retirement Community.

Ask Yourself:

1. Was I greeted upon entering? Yes No

2. Is the staff professional and happy to help? Yes No

3. Was the marketing/sales staff knowledgeable and forthcoming regarding

various living options? Were they helpful and approachable? Yes No

4. Do the residents seem happy? Yes No

5. Are residents social and interacting with one another? Yes No

6. Is it the sort of place that friends and family would enjoy visiting? Yes No

7. What sort of community spaces does it offer —

patios, gardens, walking trails? Yes No

8. What sort of choices in custom finishes and upgrades are available? Yes No

9. Do I feel comfortable here and can I imagine myself living here? Yes No

10. What percentage of referrals comes from the residents?

The Right Questions Yield the Right Answers.

10

Ask Residents:

1. How long have you lived here?

2. How do you like living here?

3. How are the services? The food? The care?

4. Is the staff attentive without being intrusive?

5. Is there anything missing?

6. Is it worth the cost?

7. What kind of activities and programming are available?

8. Do you have a voice in planning them?

9. Did you have an opportunity to talk with potential or current residents?

10. If so, did they appear to have similar interests and values?

11. Does the community have a history of resident satisfaction?

12. Is there a community board or resident association that listens

to your concerns and implements new ideas?

13. Are there resident committees to address a variety of resident interests?

14. Does the community feel like home?

Notes

11

Community Questions:

1. Is the location and surrounding environment appealing?

2. Is the community nicely landscaped and well manicured?

3. Is a main thoroughfare or highway easily accessible?

4. Does the community provide parking for my car at no extra charge?

5. Does the community offer a garage or covered parking? Is there an extra charge?

6. Are the common areas properly cooled/warmed, furnished and clean?

7. Do the residences have outdoor living space for residents to enjoy?

8. Can the residences be painted? Are there decorating rules?

9. What work is done to the homes/apartments before someone moves in? Who pays for it,

the community or new resident?

10. How is security addressed in each area?

11. Are pets allowed?

Notes

12

Dining Questions:

1. What meal programs are offered?

2. Are special diets catered to?

3. Can residents make special requests?

4. Are multiple dining venues available?

5. What are the operating hours for each dining venue?

6. Is there assigned seating or open seating?

7. How many meals per day are there in each dining venue?

8. What is the meal schedule? Is there any flexibility with it?

9. Are there vegetarian offerings?

10. Can guests dine in with their loved ones? If so, is there a fee?

11. May I make a reservation to dine on my next visit?

12. May I see a menu to see if the choices are to my liking?

Notes

13

Healthcare Questions:

1. Are there hospitals and doctors’ offices nearby?

2. Where is the nearest trauma center located?

3. Is transportation available?

4. Are the assisted living and nursing areas clean and modern?

5. Are the layouts in all types of housing wheelchair and walker friendly? Are electric carts

allowed in all areas of campus? Are there regulations on powered mobility devices?

6. How private are the rooms in assisted living and skilled nursing?

7. Are there emergency alert systems in each residence?

8. Is medication monitoring available? If so, is medication dispensed by a qualified staff member?

9. May I receive hospice care?

10. Is there a medical evaluation prior to entrance? If so, what is involved in the evaluation?

11. When a resident can no longer live independently, is the resident included in the decision

to transfer to a higher level of care?

12. Who staffs the clinic or wellness center? What are the office hours? What happens if I need

help after hours?

13. What other type of wellness services are available?

14. Is there a pharmacy on-site?

15. Are there vision services on-site?

16. Is there a nutritionist on-site?

17. Is there a therapy provider on-site? Does he/she provide physical, occupational and

speech therapy?

18. Do any outside medical consultants provide services on-site?

19. Do you have a social services department? What kinds of services does it provide?

20. Is medical transportation provided to and from medical appointments?

21. What are the staffing levels for each area of care?

14

Healthcare Questions: (continued)

22. Do you have Health Information Exchange (HIE) capabilities with hospital providers?

23. What is the procedure when someone is in the hospital and needs short-term rehab

for a period of time?

24. Are there medical practitioners on-site? What type — physicians or nurse practitioners? Are

they on call 24/7?

25. Do the practitioners see residents in an on-site office or in their homes? Or both?

26. Are the practitioners available to communicate with families face-to-face,

via email and via telephone?

27. What are the practitioner’s board certifications?

28. What is the Medicare Nursing Home Report Card rating? Is the community 5-star?

29. What is the re-hospitalization rate?

30. Is on-site massage offered? If so, do massage therapists specialize in palliative and therapeutic

massage, which is important for the elderly and those at end of life?

31. Is there a pharmacy on-site?

32. What are the pharmacy hours?

33. How do you get prescriptions during off-hours?

34. Is there access to nutraceuticals, vitamins, or homeopathic medications if you wish to use them?

35. What on-campus support services are available for aging in place?

Notes

15

Amenities Questions:

1. What transportation services are offered?

2. Are there on-site hair salons, cleaners, physical therapy offices and other conveniences?

3. Are any types of housekeeping, laundry or linen service offered? How often?

Are these services included in the monthly fees or at an additional cost?

4. What other personal services are available?

5. Is there a fitness center with state-of-the-art equipment and trainers available?

6. What types of fitness classes are available?

7. Are there tennis courts?

8. Are the amenities also available to family members when they visit?

9. Is there a full-service business center on-site?

10. What sort of maintenance does the community provide both inside and outside

of the residences?

11. Is there a wide selection of social, cultural, educational and recreational activities

to choose from?

12. What do the pool facilities look like?

13. What is the staffing in the fitness center? Are the fitness employees full time or part time?

Is the fitness center open 24/7?

14. What types of fitness classes are available? Yoga? Tai chi? Balance? Flexibility? Strength?

15. Are there personal trainers? If so, is there a fee for personal training?

Notes

16

Social Life Questions:

1. When you visited the community, did you have an opportunity to talk with current residents?

2. If so, did they appear to have similar interests and values?

3. What kinds of social events are planned? Is there a monthly schedule of activities?

4. What is attendance like at social events?

5. Are off-site day trips planned? If so, where do they go and who plans them?

6. Is there a common social area that is open at all times for residents? If so, are games, cards,

TVs, movies and other supplies available?

7. Are there any classes offered on-site?

8. Is there a forum in which residents can suggest activities and events?

9. Is there a planning committee that residents can become a part of?

10. How do you find out about activities at the CCRC?

11. What types of campus educational programs are available?

Notes

17

Administration Questions:

1. Are there plans for future construction or renovations?

2. What happens when assisted living and skilled nursing areas of the CCRC are full?

3. Is the CCRC a stand-alone community or is it part of a parent corporation with multiple

CRCCs or other business operations?

4. Is the organization a for-profit or not-for-profit corporation?

5. Is there a governing board? If so, how are the members chosen?

Does the board include a resident member?

6. How long has the CCRC been in operation?

7. Does the CCRC have a reciprocal agreement with nearby communities?

8. How well is the staff trained? Do staff members go through criminal background checks?

9. Does the staff have employee longevity?

10. Does the CCRC appear to be well maintained, clean and safe?

11. How can a resident participate in the organization’s decision making? Are residents given

the opportunity to be involved in strategic planning, financial planning and decision making?

12. Is there a role for residents who wish to be involved?

13. How are CCRCs regulated in your state?

14. Is the CCRC accredited by CCAC/CARF (the accrediting agency for CCRCs)?

Is so, may I obtain a copy of the report?

15. Is this community a member of LeadingAge?

16. May I obtain a copy of the CCRC’s financial disclosure statements?

17. May I obtain a copy of the Resident Survey Results? How often are surveys conducted?

18. Does the CCRC have a handbook of rules and regulations for residents?

May I obtain a copy for review?

19. What has the occupancy rate been over the past 1–5 years?

20. How much interaction is there between residents and the administration?

18

Notes

19

Notes

20

A recent national survey of 3,700 family members of CCRC residents in 49 states revealed profound and widespread satisfaction with

Continuing Care Retirement Communities.

*Mather Report – 2011 National Survey of Family Members of Residents Living in Continuing Care Retirement Communities

93% of family members said their

parents are receiving

good services

93% would

recommend the CCRC as a good place for

others to live

76% said their

CCRC was a good value

88% felt their

community had a high-

quality reputation

77%would

strongly consider

a CCRC for themselves

The Kids are All Right with CCRCs

21

• VISIT EVERY PART OF THE COMMUNITY, not just

Independent Living. It is a three-tiered community.

You should assess all three levels.

• TRY TO STAY FOR A FEW DAYS to see the rhythms

of the community.

• MAKE ONE OF YOUR VISITS AN UNANNOUNCED VISIT. You will likely get a more realistic sense of

the community.

• LEARN AS MUCH ABOUT THE FINANCIAL HEALTH

of the CCRC. Request a copy of the Financial

Disclosure Statement.

• LEARN AS MUCH ABOUT THE NURSING CARE of the CCRC as you can. Go to NursingHomeCompare.com

• TALK TO RESIDENTS about the lifestyle, the meals,

the activities, the overall tone and vibe of the community.

Make sure you are finding a community that matches

your temperament and desires.

A Few Tips:

MEDFORD LEASMain Campus: One Medford Leas Way | Medford, NJ 08055

MEDFORD LEAS AT LUMBERTON180 Woodside Drive | Lumberton, NJ 08048

609-654-3000 | www.medfordleas.org