new accounting software

8/19/2019 New Accounting Software

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Term paper on:Accounting software

--A study on:

Mutual Trust Bank

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Term paper on:Accounting software

--A study on:

Mutual Trust Bank

(This Term Paper Is Submitted For the Partial Fulfillment of the Degree of Bachelor of

Business of Administration with a Major in Accounting

Submitted To!

Department of Accounting

Faculty of Business Studies

Premier Uniersity! "#ittagong$

Submitted B"!

%ame: S#amima Akter

&D %': (()*((+,(

Batc#: )*rd

Ma.or: AccountingProgram: BBA

Su/mission Date: )+-0)-)0(

PREMIER UNIVERSITY

CHITTAGONG

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1etter of su/mission

Date: )+t# Fe/ruary! )0(

To

The Supervisor

Faculty of Business Studies

re!ier "niversity#

$hittagong%

Su/.ect: - Su&!ission of Ter! aper on ' Accounting software—A study on: Mutual Trust Bank%(

)ear Mada!

* have the gratification to infor! you that * have acco!plished !y ter! paper on .( Accounting

software—A study on Mutual Trust Bank%(

* want to su&!it the ter! paper as partial fulfill!ent of the BBA degree re+uire!ent%( * a! very

!uch grateful to !y supervisor for giving !e the scope%

* pray and hope that you would &e kind enough to accept this ter! paper and o&lige there&y%

,ours sincerely#

%%

.a!e: Sha!i!a Akter

*) ./: 11201113

Batch: 20rd

Ma4or: Accounting

rogra!: BBA

0


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ACKNOWLEDGEMENT

First of all * pay a special thanks to !y Al!ighty# who !ade !e a&le to co!plete this Ter! paper%

*t is very difficult to e5press !y feelings that helped !e in co!pletion of this report% But * think

there is no other word e5cept thanks# which can co!pli!ent !y senti!ents%

* pay gratitude to the Supervisor of !y report# lecture of faculty of Business Studies# re!ier

"niversity $hittagong

* a! also grateful to the officials of the &ank whose support helps !e to co!plete the report%

Finally# * would like to thank !y entire course teacher of Accounting )epart!ent for their proper

guidance and care to co!plete the Ter! paper%


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Chapter 1

Introduction

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1.1 Introduction

There are many reasons why businesses decide not to install special accounting software.

These include perceived costs, worries about complexity, and the gut feeling that piling

receipts into a shoebox and handing them to an accountant at the end of each year should besufficient.

The truth is that whilst all these reasons may have been valid in the past, times have

changed and there are now some extremely persuasive arguments as to why accounting

software is a must for all businesses.

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1.2 OBJECTIE!

"ri#ar$ O%&ecti'e(

To present an overview of Mutual Trust Bank Limited.

nalysis the existing software of the Bank

nalysis the !roducts of bank with !rospect and !rosperity.

!econdar$ O%&ecti'e(

To have a practical relation " reliability of the topics we have

achieved from textual background in our educational life.

To develop understanding of #omputer $cience application in

banking sector.

To develop the capabilities as an employee in realistic field of the %ob

market.

1.) !CO"E

The report will cover mainly the analysis of the software they use, but go through

all sectors. More specifically & will try to find out any problem or shortcomings in

the software. nd if there is any problem in the software then propose the

solution.

1.* LIMITATION!

The banking sectors always maintain very high security in their software section.

They do not provide any user account with out their employee. s & was the

intern in their bank, they do not provide me any user account to access the

software. They only give me some limited access in the software, which is not

helpful to analy'e the software. Though a very comprehensive and a well(

organi'ed report has been tried to be produced but there are still some limitations

present here.


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$ince the time allocated for the program is twelve weeks, it may have

a coercive effect on this study lowering the actual value and

standard.

The communication gap among the different personnel because of

excessive workload.

&nexperience about practical work.

Because of sensitiveness, the department does not want to disclose

information about the financial situation, which lead to do report.

Lack of accessibility to respondents.

The bank authorities are so busy that they could not give me

sufficient time for discussion about the $oftware and its problems.

1.+ MET,ODOLOG-

1.+.1 !a#pe In/or#ation

$amples are collected from the employees of Mutual Trust Bank )epartment.

*ere, the samples have had been picked up on a %udgmental basis. s for the

organi'ation part, information has had been collected from different published

articles, %ournal, brochures and websites. ll the information incorporated in this

report has been collected both from the primary sources and as well as from thesecondary sources.

1.+.2 !ource o/ Data

1.+.2.1 "ri#ar$ !ource

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1+

To prepare this report & was highly depended on !rimary )ata, which was

collected from face to face conversation with the Manager and mployee of the

bank in(depth interview.

1.+.2.2 !econdar$ !ource

& used also secondary data for preparing this report. )ata are collected from the

annual reports of the company for the years under our review. & also collect some

official scheme, brochure, web site paper that helped me lot to present this

report. fter ensuring the accuracy of the data & utili'ed this data to my report.

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$hapter: 2

Theoretical Aspects

Accountin0 o/tare describes a type of application software that records and

processes accounting transactions within functional modules such as accounts

payable, accounts receivable,payroll, and trial balance. &t functions as an accounting

information system. &t may be developed in(house by the organi'ation using it, may be

purchased from a third party, or may be a combination of a third(party application software

package with local modifications. ccounting software may be on(line based, accessed

anywhere at anytime with any device which is &nternet enabled, or may be desktop based. &t

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https://en.wikipedia.org/wiki/Application_softwarehttps://en.wikipedia.org/wiki/Accountinghttps://en.wikipedia.org/wiki/Accounts_payablehttps://en.wikipedia.org/wiki/Accounts_payablehttps://en.wikipedia.org/wiki/Accounts_payablehttps://en.wikipedia.org/wiki/Accounts_receivablehttps://en.wikipedia.org/wiki/Accounts_receivablehttps://en.wikipedia.org/wiki/Payrollhttps://en.wikipedia.org/wiki/Payrollhttps://en.wikipedia.org/wiki/Payrollhttps://en.wikipedia.org/wiki/Trial_balancehttps://en.wikipedia.org/wiki/Trial_balancehttps://en.wikipedia.org/wiki/Trial_balancehttps://en.wikipedia.org/wiki/Accounting_information_systemhttps://en.wikipedia.org/wiki/Accounting_information_systemhttps://en.wikipedia.org/wiki/Accounting_information_systemhttps://en.wikipedia.org/wiki/Third-party_developerhttps://en.wikipedia.org/wiki/Third-party_developerhttps://en.wikipedia.org/wiki/Locally_modified_softwarehttps://en.wikipedia.org/wiki/Application_softwarehttps://en.wikipedia.org/wiki/Accountinghttps://en.wikipedia.org/wiki/Accounts_payablehttps://en.wikipedia.org/wiki/Accounts_payablehttps://en.wikipedia.org/wiki/Accounts_receivablehttps://en.wikipedia.org/wiki/Payrollhttps://en.wikipedia.org/wiki/Trial_balancehttps://en.wikipedia.org/wiki/Accounting_information_systemhttps://en.wikipedia.org/wiki/Accounting_information_systemhttps://en.wikipedia.org/wiki/Third-party_developerhttps://en.wikipedia.org/wiki/Locally_modified_software


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varies greatly in its complexity and cost. The market has been undergoing considerable

consolidation since the mid(1--s, with many suppliers ceasing to trade or being bought by

larger groups.

Modules3edit4

ccounting software is typically composed of various modules, different sections dealing with

particular areas of accounting. mong the most common are/0citation needed

Core #odue

• ccounts receivable2where the company enters money received

• ccounts payable2where the company enters its bills and pays money it owes

• 3eneral ledger 2the company4s 5books5

• Billing2where the company produces invoices to clients6customers

•

$tock6inventory2where the company keeps control of its inventory• !urchase order 2where the company orders inventory

• $ales order 2where the company records customer orders for the supply of inventory

• Bookkeeping2where the company records collection and payment

Non5core #odue3citation needed 4

• )ebt collection2where the company tracks attempts to collect overdue bills

7sometimes part of accounts receivable8

• lectronic payment processing

• xpense2where employee business(related expenses are entered

• &n9uiries2where the company looks up information on screen without any edits or

additions

• !ayroll2where the company tracks salary, wages, and related taxes

• :eports2where the company prints out data

• Timesheet2where professionals 7such as attorneys and consultants8 record time

worked so that it can be billed to clients

• !urchase re9uisition2where re9uests for purchase orders are made, approved and

tracked

• :econciliation2compares records from parties at both sides of transactions for

consistency

• )rill down

• ;ournals

• )epartmental accounting

• $upport for value added taxation

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https://en.wikipedia.org/w/index.php?title=Accounting_software&action=edit&section=1https://en.wikipedia.org/wiki/Wikipedia:Citation_neededhttps://en.wikipedia.org/wiki/Wikipedia:Citation_neededhttps://en.wikipedia.org/wiki/Wikipedia:Citation_neededhttps://en.wikipedia.org/wiki/Accounts_receivablehttps://en.wikipedia.org/wiki/Accounts_payablehttps://en.wikipedia.org/wiki/General_ledgerhttps://en.wikipedia.org/wiki/Invoicehttps://en.wikipedia.org/wiki/Inventoryhttps://en.wikipedia.org/wiki/Purchase_orderhttps://en.wikipedia.org/wiki/Sales_orderhttps://en.wikipedia.org/wiki/Bookkeepinghttps://en.wikipedia.org/wiki/Wikipedia:Citation_neededhttps://en.wikipedia.org/wiki/Wikipedia:Citation_neededhttps://en.wikipedia.org/wiki/Wikipedia:Citation_neededhttps://en.wikipedia.org/wiki/Debt_collectionhttps://en.wikipedia.org/wiki/Electronic_paymenthttps://en.wikipedia.org/wiki/Electronic_paymenthttps://en.wikipedia.org/wiki/Expensehttps://en.wikipedia.org/wiki/Payrollhttps://en.wikipedia.org/wiki/Timesheethttps://en.wikipedia.org/wiki/Lawyerhttps://en.wikipedia.org/wiki/Lawyerhttps://en.wikipedia.org/wiki/Consultanthttps://en.wikipedia.org/wiki/Consultanthttps://en.wikipedia.org/wiki/Purchase_requisitionhttps://en.wikipedia.org/wiki/Drill_downhttps://en.wikipedia.org/wiki/Journalhttps://en.wikipedia.org/wiki/Departmentalizationhttps://en.wikipedia.org/wiki/Value_added_taxhttps://en.wikipedia.org/w/index.php?title=Accounting_software&action=edit&section=1https://en.wikipedia.org/wiki/Wikipedia:Citation_neededhttps://en.wikipedia.org/wiki/Accounts_receivablehttps://en.wikipedia.org/wiki/Accounts_payablehttps://en.wikipedia.org/wiki/General_ledgerhttps://en.wikipedia.org/wiki/Invoicehttps://en.wikipedia.org/wiki/Inventoryhttps://en.wikipedia.org/wiki/Purchase_orderhttps://en.wikipedia.org/wiki/Sales_orderhttps://en.wikipedia.org/wiki/Bookkeepinghttps://en.wikipedia.org/wiki/Wikipedia:Citation_neededhttps://en.wikipedia.org/wiki/Debt_collectionhttps://en.wikipedia.org/wiki/Electronic_paymenthttps://en.wikipedia.org/wiki/Expensehttps://en.wikipedia.org/wiki/Payrollhttps://en.wikipedia.org/wiki/Timesheethttps://en.wikipedia.org/wiki/Lawyerhttps://en.wikipedia.org/wiki/Consultanthttps://en.wikipedia.org/wiki/Purchase_requisitionhttps://en.wikipedia.org/wiki/Drill_downhttps://en.wikipedia.org/wiki/Journalhttps://en.wikipedia.org/wiki/Departmentalizationhttps://en.wikipedia.org/wiki/Value_added_tax


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• #alculation of statutory holdback

?

of the price of the software in implementation and consulting fees.

"erona accountin03edit4

See also: Personal finance

!ersonal accounting software is mainly targeted towards home users, supporting accounts

payable(type accounting transactions, managing budgets, and simple account reconciliation,

at the inexpensive end of the market.

Lo5end #ar6et3edit4

t the low(end of the business markets, inexpensive applications software allows most

general business accounting functions to be performed. $uppliers fre9uently serve a single

national market, while larger suppliers offer separate solutions in each national market.

Many of the low end products are characteri'ed by being 5single(entry5 products, as opposedto double(entry systems seen in many businesses. $ome products have considerable

functionality but are not considered 3! or &@:$6@$B compliant. $ome low(end systems

do not have ade9uate security nor audit trails.

Mid5#ar6et3edit4

The mid(market covers a wide range of business software that may be capable of serving

the needs of multiple national accountancy standards and allow accounting in

multiple currencies.

&n addition to general accounting functions, the software may include integrated or add(on management information systems, and may be oriented towards one or more markets, for

example with integrated or add(on pro%ect accounting modules.

$oftware applications in this market typically include the following features/

• &ndustry(standard robust databases

• &ndustry(standard reporting tools

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https://en.wikipedia.org/wiki/Statutory_holdbackhttps://en.wikipedia.org/wiki/Statutory_holdbackhttps://en.wikipedia.org/w/index.php?title=Accounting_software&action=edit&section=4https://en.wikipedia.org/wiki/Personal_financehttps://en.wikipedia.org/wiki/Accounts_payablehttps://en.wikipedia.org/wiki/Accounts_payablehttps://en.wikipedia.org/wiki/Accountinghttps://en.wikipedia.org/wiki/Budgethttps://en.wikipedia.org/w/index.php?title=Accounting_software&action=edit&section=5https://en.wikipedia.org/wiki/Low-end_markethttps://en.wikipedia.org/wiki/Low-end_markethttps://en.wikipedia.org/wiki/Single-entry_bookkeeping_systemhttps://en.wikipedia.org/wiki/Double-entry_bookkeeping_systemhttps://en.wikipedia.org/wiki/Generally_Accepted_Accounting_Principleshttps://en.wikipedia.org/wiki/IFRShttps://en.wikipedia.org/wiki/Financial_Accounting_Standards_Boardhttps://en.wikipedia.org/w/index.php?title=Accounting_software&action=edit&section=6https://en.wikipedia.org/wiki/Middle-market_companyhttps://en.wikipedia.org/wiki/Currencyhttps://en.wikipedia.org/wiki/Management_information_systemshttps://en.wikipedia.org/wiki/Management_information_systemshttps://en.wikipedia.org/wiki/Management_information_systemshttps://en.wikipedia.org/wiki/Project_accountinghttps://en.wikipedia.org/wiki/Statutory_holdbackhttps://en.wikipedia.org/w/index.php?title=Accounting_software&action=edit&section=4https://en.wikipedia.org/wiki/Personal_financehttps://en.wikipedia.org/wiki/Accounts_payablehttps://en.wikipedia.org/wiki/Accounts_payablehttps://en.wikipedia.org/wiki/Accountinghttps://en.wikipedia.org/wiki/Budgethttps://en.wikipedia.org/w/index.php?title=Accounting_software&action=edit&section=5https://en.wikipedia.org/wiki/Low-end_markethttps://en.wikipedia.org/wiki/Single-entry_bookkeeping_systemhttps://en.wikipedia.org/wiki/Double-entry_bookkeeping_systemhttps://en.wikipedia.org/wiki/Generally_Accepted_Accounting_Principleshttps://en.wikipedia.org/wiki/IFRShttps://en.wikipedia.org/wiki/Financial_Accounting_Standards_Boardhttps://en.wikipedia.org/w/index.php?title=Accounting_software&action=edit&section=6https://en.wikipedia.org/wiki/Middle-market_companyhttps://en.wikipedia.org/wiki/Currencyhttps://en.wikipedia.org/wiki/Management_information_systemshttps://en.wikipedia.org/wiki/Project_accounting


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• Tools for configuring or extending the application 7e.g. an $)A8, access to program

code.

,i0h5end #ar6et3edit4

See also: Enterprise resource planning

The most complex and expensive business accounting software is fre9uently part of an

extensive suite of software often known as enterprise resource planning 7:!8 software.

These applications typically have a very long implementation period, often greater than six

months. &n many cases, these applications are simply a set of functions which re9uire

significant integration, configuration and customi'ation to even begin to resemble an

accounting system.

The advantage of a high(end solution is that these systems are designed to support

individual company specific processes, as they are highly customi'able and can be tailored

to exact business re9uirements. This usually comes at a significant cost in terms of money

and implementation time.

,ori7onta #ar6et

The choice of whether to purchase an industry(specific application or a general(purpose

application is often very difficult. #oncerns over a custom(built application or one designed

for a specific industry include/

• $maller development team

• &ncreased risk of vendor business failing

• :educed availability of support

This can be weighed up against/

• Less re9uirement for customi'ation

• :educed implementation costs

• :educed end(user training time and costs

$ome important types of vertical accounting software are/

• Banking

• #onstruction

• Medical

•


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• Management for Bookselling

,$%rid oution A technoo0$ i#pro'e8 o/tare 'endor ha'e %een a%e to o//er increain0$

ad'anced o/tare at oer price. Thi o/tare i uita%e /or co#panie at#utipe ta0e o/ 0roth. Man$ o/ the /eature o/ #id5#ar6et and hi0h5endo/tare 9incudin0 ad'anced cuto#i7ation and e:tre#e$ caa%edata%ae; are re


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Direct tax compliance software

direct tax is one paid directly to the government by the persons 7%uristic or natural8 on

whom it is imposed 7often accompanied by a tax return filed by the taxpayer8. xamples

include income tax, corporate tax, and transfer tax such as estate tax and gift tax. Basic

software for income tax in the form of a tax calculator, and are now widely used. @or

example, the 3overnment of &ndia provides an income tax calculator 01 on their

website. #orporate tax compliance software has also been in existence for years, more often

than not within the company4s @inance " ccounting software or financial module of :!s.

These suites have the facilities to maintain the company4s 3eneral Ledger, #ash

Management, ccounts !ayable, ccounts :eceivable, @ixed ssets along with some basic

taxes.0>

Indirect tax compliance software n indirect tax 7such as sales tax, value added tax 7CT8, or goods and services tax 73$T88

is a tax collected by an intermediary 7such as a retail store8 from the person who bears the

ultimate economic burden of the tax 7such as the customer8. The intermediary later files a tax

return and forwards the tax proceeds to government with the return. &ndirect Tax compliance

has always been much more complex as compared to the direct taxes. Many indirect tax

compliance programs have separate modules for CT, $ervice Tax, #ustoms etc.

AT co#piance o/tare

Calue dded Tax 7CT8 legislation have a common structure across countries 7or states in

case of &ndia8. $oftware must be customi'ed to each country, however, because of

differences in the some areas, such as handling of credit of capital goods, sale of scrap and

second hand goods, formats of mandatory submissions and audit exercises.

!er'ice ta: co#piance o/tare

$ervice tax compliance software often include maintenance of credit registers, handling

reverse charges, rebate claims on export of services along with payment of tax and filing of

returns.

Personal Software

$ome popular tax preparation software include/

• Tax#T

• Tax#ut

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https://en.wikipedia.org/wiki/Direct_taxhttps://en.wikipedia.org/wiki/Estate_taxhttps://en.wikipedia.org/wiki/Estate_taxhttps://en.wikipedia.org/wiki/Government_of_Indiahttps://en.wikipedia.org/wiki/Government_of_Indiahttps://en.wikipedia.org/wiki/Tax_compliance_software#cite_note-1https://en.wikipedia.org/wiki/Corporate_taxhttps://en.wikipedia.org/wiki/Corporate_taxhttps://en.wikipedia.org/wiki/Enterprise_resource_planninghttps://en.wikipedia.org/wiki/Tax_compliance_software#cite_note-2https://en.wikipedia.org/wiki/Indirect_taxhttps://en.wikipedia.org/wiki/Value_Added_Taxhttps://en.wikipedia.org/wiki/Indiahttps://en.wikipedia.org/wiki/Tax_preparationhttps://en.wikipedia.org/wiki/Tax_preparationhttps://en.wikipedia.org/wiki/TaxACThttps://en.wikipedia.org/wiki/TaxCuthttps://en.wikipedia.org/wiki/Direct_taxhttps://en.wikipedia.org/wiki/Estate_taxhttps://en.wikipedia.org/wiki/Government_of_Indiahttps://en.wikipedia.org/wiki/Tax_compliance_software#cite_note-1https://en.wikipedia.org/wiki/Corporate_taxhttps://en.wikipedia.org/wiki/Enterprise_resource_planninghttps://en.wikipedia.org/wiki/Tax_compliance_software#cite_note-2https://en.wikipedia.org/wiki/Indirect_taxhttps://en.wikipedia.org/wiki/Value_Added_Taxhttps://en.wikipedia.org/wiki/Indiahttps://en.wikipedia.org/wiki/Tax_preparationhttps://en.wikipedia.org/wiki/TaxACThttps://en.wikipedia.org/wiki/TaxCut


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• TurboTax

• #ompleteTax

The dvantages of Dsing #omputeri'ed

ccounting $oftware

The introduction of computeri'ed accounting systems provide ma%or advantagessuch as speed and accuracy of operation, and, perhaps most importantly, theability to see the real(time state of the companyEs financial position. &n myexperience & have never seen a business that has upgraded to a computeri'edaccounting system return to paper based accounting systems. typicalcomputeri'ed accounting package will offer a number of different facilities.These include/

( Fn(screen input and printout of sales invoices( utomatic updating of customer accounts in the sales ledger( :ecording of suppliersE invoices( utomatic updating of suppliers4 accounts in the purchases ledger :ecording ofbank receipts( Making payments to suppliers and for expenses( utomatic updating of the general ledger( utomatic ad%ustment of stock records( &ntegration of a business database with the accounting program( utomatic calculation of payroll and associated entries

#omputeri'ed accounting programs can provide instant reports for management,for example/

( ged debtorsE summary G a summary of customer accounts showing overdueamounts( Trial balance, trading and profit and loss account and balance sheet( $tock valuation( $ales analysis( Budget analysis and variance analysis( 3$T6CT returns

( !ayroll analysis

hen using a computeri'ed accounting system the on computer, input screenshave been designed for ease of use. The main advantage is that eachtransaction needs only to be inputed once, unlike a manual double entry systemwhere two or three entries are re9uired. The computeri'ed ledger system is fullyintegrated. This means that when a business transaction is inputed on thecomputer it is recorded in a number of different accounting records at the same

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https://en.wikipedia.org/wiki/TurboTaxhttps://en.wikipedia.org/wiki/CompleteTaxhttps://en.wikipedia.org/wiki/TurboTaxhttps://en.wikipedia.org/wiki/CompleteTax


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time.

The main advantages of a computeri'ed accounting system are listed below/

!peed G data entry onto the computer with its formatted screens and built(indatabases of customers and supplier details and stock records can be carried outfar more 9uickly than any manual processing.Auto#atic docu#ent production G fast and accurate invoices, credit notes,

purchase orders, printing statements and payroll documents are all doneautomatically.Accurac$ = there is less room for errors as only one accounting entry is neededfor each transaction rather than two 7or three8 for a manual system.>p5to5date in/or#ation = the accounting records are automatically updated andso account balances 7e.g. customer accounts8 will always be up(to(date.A'aia%iit$ o/ in/or#ation G the data is instantly available and can be madeavailable to different users in different locations at the same time.Mana0e#ent in/or#ation G reports can be produced which will helpmanagement monitor and control the business, for example the aged debtorsanalysis will show which customer accounts are overdue, trial balance, trading

and profit and loss account and balance sheet.G!T?AT return G the automatic creation of figures for the regular 3$T6CTreturns.Le0i%iit$ G the onscreen and printed data should always be legible and so willavoid errors caused by poor figures.E//icienc$ G better use is made of resources and timeH cash flow should improvethrough better debt collection and inventory control.!ta// #oti'ation G the system will re9uire staff to be trained to use new skills,which can make them feel more motivated. @urther to this with many Ioff(the(shelfE packages like MJFB the training can be outsourced and thus making aparticular staff member less critical of business operations.

Cot a'in0 G computeri'ed accounting programs reduce staff time doingaccounts and reduce audit expenses as records are neat, up(to(date andaccurate.@educe /rutration G management can be on top of their accounts and thusreduce stress levels associated with what is not known.The a%iit$ to dea in #utipe currencie eai$ G many computeri'edaccounting packages now allow a business to trade in multiple currencies withease. !roblems associated with exchange rate changes are minimi'ed.

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$hapter: 0

/verview of Mutual Trust Bank

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• An Overview of Mutual Trust Bank Limited

Mutual Trust Bank Ltd, a new generation private commercial bank strives to consolidate its

position among the top banks in the country by offering competitive services and products. It was

incorporated in Bangladesh in the year 1 as a banking company under the !ompanies "ct,

1#. "ll types of commercial banking services are provided by the bank within the stipulations laid

down by the Bank !ompanies "ct 11and as directives received from Bangladesh Bank from time

to time.

The bank has now ## branches and 1$ %M& '%mall and Medium si(ed &nterprises)

service centres. The Bank operates through its *ead +ffice situated in the Motiheel area of -haka.

They are also looking forward to eight more branches and five more %M& service centres to be

added by the end of this year.

The bank carries out international operations through a global network of foreign

correspondents banks. MTBL is also a member of %I/T community as well. Their real time online

banking facilities gave them a pioneer role among its competitors.

The bank floated its shares in 0$$ to the general public and was subse2uently listed with

-haka %tock &3change Ltd and !hittagong %tock &3change Ltd.

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"s envisaged in the Memorandum of "ssociation and as licensed by the Bangladesh Bank

under the provisions of the !ompanies "ct 11, MTBL started its banking operations and entitled

to carry out the following types of banking business4

• "ll types of !ommercial Banking "ctivities including Money Market operations.

• Investment in Merchant Banking "ctivities.

• Investment in !ompany "ctivities.

• /inanciers, 5romoters, !apitalists etc.

• /inancial Intermediary %ervices.

• "ny related /inancial %ervices.

• Company History

It started its operations on 0# +ctober 1 with an authori(ed and paid up capital of Tk

1,$$$ million and Tk 0$$ million respectively. The capital is divided into ordinary shares of Tk 1$$

each. %oon in -ecember 0$$$, the bank total e2uity and reserve funds grew to Tk 0$6.#6 million

and Tk 6.#6 million respectively.

The bank is a Bangladeshi oint venture company with e2uity participation from "dvanced

!hemical Industries Ltd., &ast est 5roperties -evelopment Ltd. and "ssociated Builders

!orporation Ltd. 5reviously the bank had its head office at -haka and started with only # branches.

The total number of employees of the bank was 76. The management of the bank was vested in an

168member board of directors, including representatives of the sponsor firms. The managing

director is its chief e3ecutive.

Though at present the bank conducts all types of commercial banking activities including

foreign e3change business and other financial services, during the first two years of operations, the

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bank9s main focus was only on the delivery of personali(ed customer services and e3pansion of its

clientele base.

+n 1 -ecember 0$$$, the total deposits of the bank stood at Tk 1,7:.7 million. The

deposit8mi3 comprised short8term deposits, savings deposits, current deposits, fi3ed deposits,

deposits under special schemes and other deposits. In 0$$$, the bank introduced two deposit

products in the market namely, %ave &very -ay and Brick by Brick. These two schemes attracted

huge pool of depositors into the new bank due to its special features.

Total loans and advances of the bank stood at Tk 7$0.0 million on 1 -ecember 0$$$.

Trade finance was the main focus of lending but import and e3port finance as well as working

capital finance for industrial units was also maor lending areas. In its lending policy, the bank gave

priority to the private sector and it is the same as yet. It introduced consumer credit facilities for the

professionals, service holders, students, and teachers to help them improve their standard of life.

*owever MTBL had no classified loan upto the end of 0$$$.

-uring 0$$$, its foreign e3change business amounted to Tk 0,$:1.;: million, which

comprised imports servicing 'Tk 1,;.6$ million), e3ports financing 'Tk ;$:.# million), and

remittance facilities 'Tk $.# million). The bank established correspondent relationships with 1#

reputed banks at various foreign financial centers. " list is given below. 'Table 0.0)

In -ecember 0$$$, the total assets of the bank were valued at Tk 0,###.: million. "ssets

sprung from off8balance8sheet items were Tk ##7.: million which changed the total financial look of

the firm. The bank earned a good amount of interest incomes through treasury functions and by

timely placement of surplus funds in call money market. Investment of the bank other than loans

and advances figured at Tk 10;.1$ million in 0$$$ and the whole amount was in

government treasury bills.

21


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-uring 0$$$, the total operating income of the bank was Tk 1:6.0$ million and its

operating e3penses were Tk 1;6.$0 million which resulted in operating profits of Tk 0$.16 million.

1< provision on the unclassified advances e2uivalent to Tk 7.1 million was made and Tk

;.7$ million was retained as provision for ta3ation. The net profit after ta3 had been divided as

follows. Tk 0.6$ million was transferred to %tatutory =eserves and the remaining Tk ;.; million to

>eneral =eserves.

?The bank reached break even within only 7: days after it commenced business.@ '% M Mahfu(ur

=ahman, /inancial &3press)

• Company Objective

The obective of the Mutual Trust Bank Limited is specific and targeted to its vision and to position

itself in the mindset of the people as Aa bank with difference. "nd to bring its obectives to reality

they have arranged to devote in the following issues. They are4

• To mobili(e the savings and channeling it out as loan or advance as the company approve.

• To establish, maintain, carry on, transact and undertake all kinds of investment and financial

business including underwriting, managing and distributing the issue of stocks, debentures,

and other securities.

• To finance the international trade both in import and e3port.

• To carry on the foreign e3change business, including buying and selling of foreign currency,

travelers che2ues issuing, international credit card issuance etc.

• To develop the standard of living of the limited income group by providing !onsumer !redit.

• To finance the industry, trade and commerce in both the conventional way and by offering

customer friendly credit service.

22


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• To encourage the new entrepreneurs for investment and thus to develop the countrys industry

sector and contribute to the economic development.

2! Mission

?e aspire to be the most admired financial institution in the country, recogni(ed as dynamic,

innovative and client focused company that offers an array of products and services in the search

of e3cellence and to create an impressive economic value.@

2" #ision

?To be the bank of first choice by creating e3ceptional value for our client, investors and

employees.@

2$ %tructure of MTBL

The organi(ation structure and corporate of Mutual Trust Bank Limited 'MTBL) strongly reflects its

determination to establish, uphold and gain a stronger footing as an organi(ation which is

customer8oriented and transparent in its management.

The Bank is being managed by highly professional people having wide e3perience in domestic and

international Banking.

The present Managing -irector Mr. "nis " Chan has long e3perience in domestic and international

Banking. The Bank has made significant process within a very short time due to its very competent

Board of -irectors, dynamic management and introduction of various customer friendly deposit and

loan products.

Board of &irectors

In Mutual Trust Bank Limited, the board of directors has been conceived as the sources of all

power headed by its chairman. It is the legislative body of the bank board can delegate its power

20


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and authority to professionals, but can not delegate, relin2uish or avoid their responsibilities. The

board of directors of the bank consists of 1 members who are reputed business personalities and

leading industrialists of the country.

Hierarc'y of t'e Board of &irectors

Figure: 2.1: Hierarchy of the Board of Directors

(AM) O* TH) &+,)CTO,% A(& TH)+, %HA,)HOL&+(-% A% O( &)C)MB), ./0 211

2


25/67

26


26/67

2 3 Types of Committees

Board Committees

The Board of -irectors who also decides on the composition of each committee determines the

responsibilities of each committee.

)4ecutive Committees

"ll routine matter beyond delegated powers of management are decided upon by or routed through

the &3ecutive !ommittee, subect to ratification by the Board of -irectors.

5olicy Committee

"ll mater relating to the principles, policies, rules, and regulation, ethics etc. for operation and

management of the bank are recommended by the !ommittee to the Board of -irectors.

Mana6ement

The management of the bank is vastly on a Board of -irectors, for overall supervision and

directions on policy matters by the board. The power of general supervision and control of the

affairs of the bank is e3ercised by the president and managing director of the bank who is also the

chief e3ecutive officer of MTBL. "bove all, the bank will be manned and managed by a gala3y of

talented professionals proficient in their individual fields and dedicated to the cause of the bank.

23


27/67

2 Mana6ement Hierarc'y

MANAGING DIRECTOR

DEPT! MANAGING DIRECTOR

SENIOR E"ECTI#E #ICE PRESIDENT

SENIOR #ICE PRESIDENT

E"ECTI#E #ICE PRESIDENT

#ICE PRESIDENT

SENIOR ASSISTANT #ICE PRESIDENT

2


28/67

ASSISTANT #ICE PRESIDENT

SENIOR PRINCIPA$ O%%ICER

PRINCIPA$ O%%ICER

SENIOR E"ECTI#E O%%ICER

O%%ICER

SENIOR O%%ICER

&NIOR O%%ICER

ASSISTANT O%%ICER

27


29/67

Figure: 2.2: Management Hierarchy

27 Or6ano6ram of MTBL

28


30/67

2/1 Arrays of %ervices of MTBL

• Consumer Banking

?e aim to satisfy all clients, regardless of how big or small they may be@8 this is the motto of

consumer banking sectors officials of MTBL. Individuals are counseled on the best type of

accounts suitable to them such as !urrent, %avings, %hort Term -eposits, /i3ed -eposits,

!onsumer "sset and Liability 5roducts, etc.

"part from the conventional banking operations MTB strives to introduce an array of products and

services and already launched a number of consumer banking products with the aim of

populari(ing consumer banking operations and offer higher return to its clients. The most popular

schemes offered are4

• Brick by Brick %avings %cheme

0. Monthly Benefit 5lan

. %ave &veryday 5lan

#. !hildrens &ducation 5lan

;. !onsumer !redit %cheme

7. Best Invest 5lan

• Foreign Trade

MTBL is one of the best performers in the foreign trade sector in the past few years. It provides a

wide range of banking services to all types of commercial concerns such as Import D &3port

09


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/inance and %ervices, Investment "dvice, /oreign =emittance and other speciali(ed services as

re2uired. "lthough it is a private commercial Bank, they have a strong global network that helps

them to undertake international trade smoothly and efficiently.

Eust a few of its features are listed below for each of the services. Later in this same chapter, these

issues have been discussed in detail in regard to foreign e3change.

• +mport Business

Mutual Trust Bank supports its customers by providing facilities throughout the import process to

ensure smooth running of their business. The facilities are4

• Import Letter of !redit

b. 5ost Import /inancing 'LIM, LT= etc)

c. Import collection services D %hipping >uarantees

2 )4port Business

Mutual Trust Bank offers e3tra cover to its customers for the entire e3port process to speed up

receipt of proceeds. The facilities are4

• &3port Letters of !redit advising

• 5re8shipment &3port /inancing

• &3port documents negotiation

• Letters of !redit confirmation

. ,emittance

01


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Mutual Trust Bank provides to its customers the following services4

• InwardF +utward =emittance %ervices

• TTF -- Issue

• --F !he2ue collection

• &ndorsements

• Travelers !he2ue Issuance

• Correspondent Banking

The obective of their correspondent banking operations is to strengthen their e3isting relationships

with foreign banks and financial institutions around the globe as well as e3ploring new

relationships. In addition to that, they provide assistance in marketing the products of the

correspondent banks.

"t present MTBL is maintaining relationships with $ 'thirty) foreign correspondents and the

number is growing everyday. !urrently the bank has 16 'eighteen) G+%T=+ "F!s with large

foreign banks abroad. The bank is also a H%I/TH member and its Bank Identification Gumber or

BI! is 8MTBL B&&H8.

• Remittance Services

Mutual Trust Bank maintains a strong network with the &3change *ouses worldwide for ensuring

better remittance services for its customers. The Bank having a network of $ branches has

02


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established remittance arrangements with a number of e3change houses to facilitate wage earners

to remit their money to Bangladesh. The following is the list of e3change houses having

arrangement with Mutual Trust Bank Ltd.

)4c'an6e House (ame %ervice Available 5resence

"& &3change !entre LL!

web4http4FFwww.uaee3change.com

1. Taka -raft "rrangement

0.&/T sing J5IG

. TT "rrangement

>lobal

all %treet &3change !entre LL!

web4http4FFwww.wallstreetcorp.com

1. TT "rrangement "&

Instant !ash orldwide Ltd. 1. Taka -raft "rrangement>lobal

Locations List

"l "halia Money &3change Bureau1. TT "rrangement

0. Taka -raft "rrangement"&

=oute of "sia Money &3change Ltd. 1. TT "rrangement C

Bangladesh Money Transfers 'C) Ltd. 1. TT "rrangement C

Instant &3change C Ltd. 1. TT "rrangement C

Moneylink C Ltd.

web4 http4FFwww.moneylinkuk.comFmtb

1. TT "rrangement C

Trust &3change !o. .L.L.1. Taka -raft "rrangement

0. TT "rrangementKatar

Table: 2.2: MTBL’s et!or" of #$change Houses

Web

00

http://www.uaeexchange.com/http://www.wallstreetcorp.com/http://www.instantcashworldwide.com/Centres.asphttp://www.moneylinkuk.com/mtbhttp://www.uaeexchange.com/http://www.wallstreetcorp.com/http://www.instantcashworldwide.com/Centres.asphttp://www.moneylinkuk.com/mtb


34/67

The Internet has brought about a revolutionary change in the world leading to convergence of

communication and computing technologies. In order to provide round the clock and up to date

information on the Bank to the trade and business communities worldwide, the IT Team of Mutual

Trust Bank Limited has developed a web for the Bank. It can be accessed under the domain name4

www.mutualtrustbank.com. It contains details of all MTBLs products and services. "lso it has the audited

financial statements of the firm.

SWIFT

The Bank has become the member of %I/T "lliance "ccess, a multi8branch secure financial

messaging system provided by the %ociety for orldwide Inter8bank /inancial Telecommunication

%I/T, Belgium. ith the activation of the %I/T system the Bank enoys instant, low8cost,

speedy and reliable connectivity for LF! transaction, fund transfers, message communication and

other worldwide financial activities. +fficials of MTBL says %I/T has accelerated MTBLs

performance almost times.

2// 5roducts of MTBL

(o &eposit 5roducts Loan 5roducts #isa Cards

1 Brick by Brick %avings %cheme %mall Business Loan Local !lassic !redit

!ard

0 Monthly Benefit 5lan *ome Loan Local >old !redit !ard

ni2ue %avings 5lan *ome =epair Loan 5repaid International Travel

# /estival %avings 5lan "uto Loan Money !ard

0

http://www.mutualtrustbank.com/http://www.mutualtrustbank.com/


35/67

; %ave &veryday 5lan !onsumer Loan 5repaid Local >ift !ard

7 &ducation 5lan Nisa &lectron -ebit

!ard

: -ouble %aver 5lan

6 Triple %aver 5lan

Millionaire 5lan

1$ Best Invest 5lan

Table: 2.%: &roducts of MTBL

Name of the Banks that uses Accounting software

($State-owned commercial /anks

State-owned are functioning as nationalised$ 2ere is t#e list -

($ Agrani Bank

)$ Sonali Bank

*$ 3upali Bank

+$ 4anata Bank

)$Priate commercial /anks

Priate /anks are t#e #ig#est growt# sector due to t#e dismal performances ofgoernment /anks 5a/oe6$ T#ey tend to offer /etter serice and products$ 2ere is

t#e list -

($ Uttara Bank 1imited

)$ Mutual Trust Bank 1imited

*$ D#aka Bank

+$ 7astern Bank 1imited

8$ Dutc# Bangla Bank 1imited

$ Pu/ali Bank 1imited

,$ &F&" Bank 1imited

9$ %ational Bank 1imited$ T#e "ity Bank 1imited

(0$ %"" Bank 1imited

(($ Mercantile Bank 1imited

()$ Prime Bank 1imited

(*$ Sout#east Bank 1imited

(+$ Standard Bank 1imited

(8$ 'ne Bank 1imited

06

http://en.wikipedia.org/wiki/Agrani_Bank/oAgrani%20Bankhttp://en.wikipedia.org/wiki/Sonali_Bank/oSonali%20Bankhttp://en.wikipedia.org/wiki/Rupali_Bank/oRupali%20Bankhttp://en.wikipedia.org/wiki/Janata_Bank/oJanata%20Bankhttp://en.wikipedia.org/wiki/Uttara_Bank/oUttara%20Bankhttp://en.wikipedia.org/wiki/Mutual_Trust_Bank_Limited/oMutual%20Trust%20Bank%20Limitedhttp://en.wikipedia.org/wiki/Dhaka_Bank/oDhaka%20Bankhttp://en.wikipedia.org/wiki/Eastern_Bank_Ltd/oEastern%20Bank%20Ltdhttp://en.wikipedia.org/wiki/Dutch_Bangla_Bank/oDutch%20Bangla%20Bankhttp://en.wikipedia.org/wiki/Pubali_Bank/oPubali%20Bankhttp://en.wikipedia.org/wiki/IFIC_Bank_Limited/oIFIC%20Bank%20Limitedhttp://en.wikipedia.org/wiki/National_Bank_(Bangladesh)/oNational%20Bank%20(Bangladesh)http://en.wikipedia.org/w/index.php?title=The_City_Bank_Limited&action=edit&redlink=1/oThe%20City%20Bank%20Limited%20(page%20does%20not%20exist)http://en.wikipedia.org/wiki/NCC_Bank_Limited/oNCC%20Bank%20Limitedhttp://en.wikipedia.org/wiki/Mercantile_Bank_Limited/oMercantile%20Bank%20Limitedhttp://en.wikipedia.org/wiki/Prime_Bank_Limited/oPrime%20Bank%20Limitedhttp://en.wikipedia.org/wiki/Southeast_Bank_Limited/oSoutheast%20Bank%20Limitedhttp://en.wikipedia.org/w/index.php?title=Standard_Bank_Limited&action=edit&redlink=1/oStandard%20Bank%20Limited%20(page%20does%20not%20exist)http://en.wikipedia.org/wiki/One_Bank_Limited/oOne%20Bank%20Limitedhttp://en.wikipedia.org/wiki/Agrani_Bank/oAgrani%20Bankhttp://en.wikipedia.org/wiki/Sonali_Bank/oSonali%20Bankhttp://en.wikipedia.org/wiki/Rupali_Bank/oRupali%20Bankhttp://en.wikipedia.org/wiki/Janata_Bank/oJanata%20Bankhttp://en.wikipedia.org/wiki/Uttara_Bank/oUttara%20Bankhttp://en.wikipedia.org/wiki/Mutual_Trust_Bank_Limited/oMutual%20Trust%20Bank%20Limitedhttp://en.wikipedia.org/wiki/Dhaka_Bank/oDhaka%20Bankhttp://en.wikipedia.org/wiki/Eastern_Bank_Ltd/oEastern%20Bank%20Ltdhttp://en.wikipedia.org/wiki/Dutch_Bangla_Bank/oDutch%20Bangla%20Bankhttp://en.wikipedia.org/wiki/Pubali_Bank/oPubali%20Bankhttp://en.wikipedia.org/wiki/IFIC_Bank_Limited/oIFIC%20Bank%20Limitedhttp://en.wikipedia.org/wiki/National_Bank_(Bangladesh)/oNational%20Bank%20(Bangladesh)http://en.wikipedia.org/w/index.php?title=The_City_Bank_Limited&action=edit&redlink=1/oThe%20City%20Bank%20Limited%20(page%20does%20not%20exist)http://en.wikipedia.org/wiki/NCC_Bank_Limited/oNCC%20Bank%20Limitedhttp://en.wikipedia.org/wiki/Mercantile_Bank_Limited/oMercantile%20Bank%20Limitedhttp://en.wikipedia.org/wiki/Prime_Bank_Limited/oPrime%20Bank%20Limitedhttp://en.wikipedia.org/wiki/Southeast_Bank_Limited/oSoutheast%20Bank%20Limitedhttp://en.wikipedia.org/w/index.php?title=Standard_Bank_Limited&action=edit&redlink=1/oStandard%20Bank%20Limited%20(page%20does%20not%20exist)http://en.wikipedia.org/wiki/One_Bank_Limited/oOne%20Bank%20Limited


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($ Banglades# "ommerce Bank 1imited

(,$ T#e Premier Bank 1imited

(9$ Bank Asia 1imited

($ Trust Bank 1imited

)0$ 4amuna Bank 1imited

)($ AB Bank 1imited

))$ %3B "ommercial Bank 1imited

)*$ %3B Bank 1imited

)+$ Meg#na Bank 1imited)8$ Farmers Bank 1imited

)$ Mod#umoti Bank 1imited

),$ Sout# Bangla Agriculture and "ommerce Bank 1td

)9$ Midland Bank 1imited

)$ United "ommercial Bank 1td

($ B3A" BA%; 1&M&T7D

T#ere are 9 &slamic "ommercial Banks:

($ &slami Bank Banglades# 1imited

)$ S#a#.alal islami /ank ltd

*$ First Security &slami Bank 1imited

+$ 7ed deelopment /anks

Speciali>ed Banks 5SDBs6: + speciali>ed /anks are now operating w#ic# were

esta/lis#ed for specific o/.ecties like agricultural or industrial deelopment$ T#ese

/anks are also fully or ma.orly owned /y t#e ?oernment of Banglades#$

03

http://en.wikipedia.org/w/index.php?title=Bangladesh_Commerce_Bank_Limited&action=edit&redlink=1/oBangladesh%20Commerce%20Bank%20Limited%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=The_Premier_Bank_Limited&action=edit&redlink=1/oThe%20Premier%20Bank%20Limited%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=Bank_Asia_Limited&action=edit&redlink=1/oBank%20Asia%20Limited%20(page%20does%20not%20exist)http://en.wikipedia.org/wiki/Trust_Bank_Limited_(Bangladesh)/oTrust%20Bank%20Limited%20(Bangladesh)http://en.wikipedia.org/wiki/Jamuna_Bank_Limited/oJamuna%20Bank%20Limitedhttp://www.abbl.com/http://www.nrbcommercialbank.com/http://www.nrbbankbd.com/http://www.meghnabank.com.bd/http://www.farmersbanklimited.com/http://www.modhumotibankltd.com/http://www.sbacbank.com/http://www.midlandbankbd.net/http://en.wikipedia.org/w/index.php?title=United_Commercial_Bank_Ltd&action=edit&redlink=1/oUnited%20Commercial%20Bank%20Ltd%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=Islami_Bank_Bangladesh_Limited&action=edit&redlink=1/oIslami%20Bank%20Bangladesh%20Limited%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=Shahjalal_islami_bank_ltd&action=edit&redlink=1/oShahjalal%20islami%20bank%20ltd%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=First_Security_Islami_Bank_Limited&action=edit&redlink=1/oFirst%20Security%20Islami%20Bank%20Limited%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=Export_Import_Bank_of_Bangladesh_Limited&action=edit&redlink=1/oExport%20Import%20Bank%20of%20Bangladesh%20Limited%20(page%20does%20not%20exist)http://en.wikipedia.org/wiki/Al-Arafah_Islami_Bank_Limited/oAl-Arafah%20Islami%20Bank%20Limitedhttp://en.wikipedia.org/w/index.php?title=Social_Islami_Bank_Limited&action=edit&redlink=1/oSocial%20Islami%20Bank%20Limited%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=ICB_Islamic_Bank&action=edit&redlink=1/oICB%20Islamic%20Bank%20(page%20does%20not%20exist)http://www.unionbank.com.bd/http://en.wikipedia.org/wiki/Citibank_NA/oCitibank%20NAhttp://en.wikipedia.org/wiki/HSBC/oHSBChttp://en.wikipedia.org/wiki/Standard_Chartered_Bank/oStandard%20Chartered%20Bankhttp://en.wikipedia.org/wiki/Commercial_Bank_of_Ceylon/oCommercial%20Bank%20of%20Ceylonhttp://en.wikipedia.org/wiki/State_Bank_of_India/oState%20Bank%20of%20Indiahttp://en.wikipedia.org/wiki/HBL_Pakistan/oHBL%20Pakistanhttp://en.wikipedia.org/wiki/National_Bank_of_Pakistan/oNational%20Bank%20of%20Pakistanhttp://en.wikipedia.org/wiki/Woori_Bank/oWoori%20Bankhttp://en.wikipedia.org/wiki/Bank_Alfalah/oBank%20Alfalahhttp://en.wikipedia.org/w/index.php?title=Bangladesh_Commerce_Bank_Limited&action=edit&redlink=1/oBangladesh%20Commerce%20Bank%20Limited%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=The_Premier_Bank_Limited&action=edit&redlink=1/oThe%20Premier%20Bank%20Limited%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=Bank_Asia_Limited&action=edit&redlink=1/oBank%20Asia%20Limited%20(page%20does%20not%20exist)http://en.wikipedia.org/wiki/Trust_Bank_Limited_(Bangladesh)/oTrust%20Bank%20Limited%20(Bangladesh)http://en.wikipedia.org/wiki/Jamuna_Bank_Limited/oJamuna%20Bank%20Limitedhttp://www.abbl.com/http://www.nrbcommercialbank.com/http://www.nrbbankbd.com/http://www.meghnabank.com.bd/http://www.farmersbanklimited.com/http://www.modhumotibankltd.com/http://www.sbacbank.com/http://www.midlandbankbd.net/http://en.wikipedia.org/w/index.php?title=United_Commercial_Bank_Ltd&action=edit&redlink=1/oUnited%20Commercial%20Bank%20Ltd%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=Islami_Bank_Bangladesh_Limited&action=edit&redlink=1/oIslami%20Bank%20Bangladesh%20Limited%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=Shahjalal_islami_bank_ltd&action=edit&redlink=1/oShahjalal%20islami%20bank%20ltd%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=First_Security_Islami_Bank_Limited&action=edit&redlink=1/oFirst%20Security%20Islami%20Bank%20Limited%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=Export_Import_Bank_of_Bangladesh_Limited&action=edit&redlink=1/oExport%20Import%20Bank%20of%20Bangladesh%20Limited%20(page%20does%20not%20exist)http://en.wikipedia.org/wiki/Al-Arafah_Islami_Bank_Limited/oAl-Arafah%20Islami%20Bank%20Limitedhttp://en.wikipedia.org/w/index.php?title=Social_Islami_Bank_Limited&action=edit&redlink=1/oSocial%20Islami%20Bank%20Limited%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=ICB_Islamic_Bank&action=edit&redlink=1/oICB%20Islamic%20Bank%20(page%20does%20not%20exist)http://www.unionbank.com.bd/http://en.wikipedia.org/wiki/Citibank_NA/oCitibank%20NAhttp://en.wikipedia.org/wiki/HSBC/oHSBChttp://en.wikipedia.org/wiki/Standard_Chartered_Bank/oStandard%20Chartered%20Bankhttp://en.wikipedia.org/wiki/Commercial_Bank_of_Ceylon/oCommercial%20Bank%20of%20Ceylonhttp://en.wikipedia.org/wiki/State_Bank_of_India/oState%20Bank%20of%20Indiahttp://en.wikipedia.org/wiki/HBL_Pakistan/oHBL%20Pakistanhttp://en.wikipedia.org/wiki/National_Bank_of_Pakistan/oNational%20Bank%20of%20Pakistanhttp://en.wikipedia.org/wiki/Woori_Bank/oWoori%20Bankhttp://en.wikipedia.org/wiki/Bank_Alfalah/oBank%20Alfalah


37/67

($ Banglades# ;ris#i Bank

)$ 3a.s#a#i ;ris#i Unnayan Bank

*$ Banglades# Deelopment Bank 1td

+$ BAS&" Bank 1imited

8$ 1and deelopment /ank

• Progoti "o-operatie 1and Deelopment Bank 1imited 5progoti Bank6

($ %on-/anking financial institutions

($ Uttara Finance and &nestments 1imited

)$ United 1easing "ompany 1imited 5U1"16

*$ Union "apital 1imited

+$ T#e UA7-Banglades# &nestment "o$ 1td

8$ Saudi-Banglades# &ndustrial @ Agricultural &nestment "ompany 1imited

5SAB&%"'6

$ 3eliance Finance 1imited

,$ Prime Finance @ &nestment 1td

9$ Premier 1easing @ Finance 1imited

$ P#oeni< Finance and &nestments 1imited(0$ Peoples 1easing and Financial Serices 1td

(($ %ational 2ousing Finance and &nestments 1imited

()$ %ational Finance 1td

(*$ M&DAS Financing 1td$ 5MF16

(+$ 1ankaBangla Finance 1td$

(8$ &slamic Finance and &nestment 1imited

($ &nternational 1easing and Financial Serices 1imited

(,$ &nfrastructure Deelopment "ompany 1imited 5&D"'16

(9$ &ndustrial Promotion and Deelopment "ompany of Banglades#

1imited5&PD"6

($ &ndustrial and &nfrastructure Deelopment Finance "ompany 5&&DF"61imited

)0$ &D1" Finance 1imited

)($ 2a.. Finance "ompany 1imited

))$ ?SP Finance "ompany 5Banglades#6 1imited 5?SPB6

)*$ First 1ease Finance @ &nestment 1td$

)+$ FAS Finance @ &nestment 1imited

)8$ Fareast Finance @ &nestment 1imited

)$ Delta Brac 2ousing Finance "orporation 1td$ 5DB26

),$ Bay 1easing @ &nestment 1imited

)9$ Banglades# &ndustrial Finance "ompany 1imited 5B&F"6

)$ Banglades# Finance @ &nestment "o$ 1td$*0$ Agrani SM7 Finance "o$ 1td$

2/. &epartments

0

http://en.wikipedia.org/wiki/Bangladesh_Krishi_Bank/oBangladesh%20Krishi%20Bankhttp://en.wikipedia.org/wiki/Rajshahi_Krishi_Unnayan_Bank/oRajshahi%20Krishi%20Unnayan%20Bankhttp://en.wikipedia.org/wiki/Bangladesh_Development_Bank_Ltd/oBangladesh%20Development%20Bank%20Ltdhttp://en.wikipedia.org/wiki/BASIC_Bank_Limited/oBASIC%20Bank%20Limitedhttp://en.wikipedia.org/w/index.php?title=Progoti_Co-operative_Land_Development_Bank_Limited_(progoti_Bank)&action=edit&redlink=1/oProgoti%20Co-operative%20Land%20Development%20Bank%20Limited%20(progoti%20Bank)%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=Uttara_Finance_and_Investments_Limited&action=edit&redlink=1/oUttara%20Finance%20and%20Investments%20Limited%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=United_Leasing_Company_Limited_(ULCL)&action=edit&redlink=1/oUnited%20Leasing%20Company%20Limited%20(ULCL)%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=Union_Capital_Limited&action=edit&redlink=1/oUnion%20Capital%20Limited%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=The_UAE-Bangladesh_Investment_Co._Ltd&action=edit&redlink=1/oThe%20UAE-Bangladesh%20Investment%20Co.%20Ltd%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=Saudi-Bangladesh_Industrial_%26_Agricultural_Investment_Company_Limited_(SABINCO)&action=edit&redlink=1/oSaudi-Bangladesh%20Industrial%20&%20Agricultural%20Investment%20Company%20Limited%20(SABINCO)%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=Saudi-Bangladesh_Industrial_%26_Agricultural_Investment_Company_Limited_(SABINCO)&action=edit&redlink=1/oSaudi-Bangladesh%20Industrial%20&%20Agricultural%20Investment%20Company%20Limited%20(SABINCO)%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=Reliance_Finance_Limited&action=edit&redlink=1/oReliance%20Finance%20Limited%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=Prime_Finance_%26_Investment_Ltd&action=edit&redlink=1/oPrime%20Finance%20&%20Investment%20Ltd%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=Premier_Leasing_%26_Finance_Limited&action=edit&redlink=1/oPremier%20Leasing%20&%20Finance%20Limited%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=Phoenix_Finance_and_Investments_Limited&action=edit&redlink=1/oPhoenix%20Finance%20and%20Investments%20Limited%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=People%27s_Leasing_and_Financial_Services_Ltd&action=edit&redlink=1/oPeople%27s%20Leasing%20and%20Financial%20Services%20Ltd%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=National_Housing_Finance_and_Investments_Limited&action=edit&redlink=1/oNational%20Housing%20Finance%20and%20Investments%20Limited%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=National_Finance_Ltd&action=edit&redlink=1/oNational%20Finance%20Ltd%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=MIDAS_Financing_Ltd._(MFL)&action=edit&redlink=1/oMIDAS%20Financing%20Ltd.%20(MFL)%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=LankaBangla_Finance_Ltd.&action=edit&redlink=1/oLankaBangla%20Finance%20Ltd.%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=Islamic_Finance_and_Investment_Limited&action=edit&redlink=1/oIslamic%20Finance%20and%20Investment%20Limited%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=International_Leasing_and_Financial_Services_Limited&action=edit&redlink=1/oInternational%20Leasing%20and%20Financial%20Services%20Limited%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=Infrastructure_Development_Company_Limited_(IDCOL)&action=edit&redlink=1/oInfrastructure%20Development%20Company%20Limited%20(IDCOL)%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=Industrial_Promotion_and_Development_Company_of_Bangladesh_Limited(IPDC)&action=edit&redlink=1/oIndustrial%20Promotion%20and%20Development%20Company%20of%20Bangladesh%20Limited(IPDC)%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=Industrial_Promotion_and_Development_Company_of_Bangladesh_Limited(IPDC)&action=edit&redlink=1/oIndustrial%20Promotion%20and%20Development%20Company%20of%20Bangladesh%20Limited(IPDC)%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=Industrial_and_Infrastructure_Development_Finance_Company_(IIDFC)_Limited&action=edit&redlink=1/oIndustrial%20and%20Infrastructure%20Development%20Finance%20Company%20(IIDFC)%20Limited%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=Industrial_and_Infrastructure_Development_Finance_Company_(IIDFC)_Limited&action=edit&redlink=1/oIndustrial%20and%20Infrastructure%20Development%20Finance%20Company%20(IIDFC)%20Limited%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=IDLC_Finance_Limited&action=edit&redlink=1/oIDLC%20Finance%20Limited%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=Hajj_Finance_Company_Limited&action=edit&redlink=1/oHajj%20Finance%20Company%20Limited%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=GSP_Finance_Company_(Bangladesh)_Limited_(GSPB)&action=edit&redlink=1/oGSP%20Finance%20Company%20(Bangladesh)%20Limited%20(GSPB)%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=First_Lease_Finance_%26_Investment_Ltd.&action=edit&redlink=1/oFirst%20Lease%20Finance%20&%20Investment%20Ltd.%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=FAS_Finance_%26_Investment_Limited&action=edit&redlink=1/oFAS%20Finance%20&%20Investment%20Limited%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=Fareast_Finance_%26_Investment_Limited&action=edit&redlink=1/oFareast%20Finance%20&%20Investment%20Limited%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=Delta_Brac_Housing_Finance_Corporation_Ltd._(DBH)&action=edit&redlink=1/oDelta%20Brac%20Housing%20Finance%20Corporation%20Ltd.%20(DBH)%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=Bay_Leasing_%26_Investment_Limited&action=edit&redlink=1/oBay%20Leasing%20&%20Investment%20Limited%20(page%20does%20not%20exist)http://en.wikipedia.org/wiki/Bangladesh_Industrial_Finance_Company_Limited_(BIFC)/oBangladesh%20Industrial%20Finance%20Company%20Limited%20(BIFC)http://en.wikipedia.org/w/index.php?title=Bangladesh_Finance_%26_Investment_Co._Ltd.&action=edit&redlink=1/oBangladesh%20Finance%20&%20Investment%20Co.%20Ltd.%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=Agrani_SME_Finance_Co._Ltd.&action=edit&redlink=1/oAgrani%20SME%20Finance%20Co.%20Ltd.%20(page%20does%20not%20exist)http://en.wikipedia.org/wiki/Bangladesh_Krishi_Bank/oBangladesh%20Krishi%20Bankhttp://en.wikipedia.org/wiki/Rajshahi_Krishi_Unnayan_Bank/oRajshahi%20Krishi%20Unnayan%20Bankhttp://en.wikipedia.org/wiki/Bangladesh_Development_Bank_Ltd/oBangladesh%20Development%20Bank%20Ltdhttp://en.wikipedia.org/wiki/BASIC_Bank_Limited/oBASIC%20Bank%20Limitedhttp://en.wikipedia.org/w/index.php?title=Progoti_Co-operative_Land_Development_Bank_Limited_(progoti_Bank)&action=edit&redlink=1/oProgoti%20Co-operative%20Land%20Development%20Bank%20Limited%20(progoti%20Bank)%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=Uttara_Finance_and_Investments_Limited&action=edit&redlink=1/oUttara%20Finance%20and%20Investments%20Limited%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=United_Leasing_Company_Limited_(ULCL)&action=edit&redlink=1/oUnited%20Leasing%20Company%20Limited%20(ULCL)%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=Union_Capital_Limited&action=edit&redlink=1/oUnion%20Capital%20Limited%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=The_UAE-Bangladesh_Investment_Co._Ltd&action=edit&redlink=1/oThe%20UAE-Bangladesh%20Investment%20Co.%20Ltd%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=Saudi-Bangladesh_Industrial_%26_Agricultural_Investment_Company_Limited_(SABINCO)&action=edit&redlink=1/oSaudi-Bangladesh%20Industrial%20&%20Agricultural%20Investment%20Company%20Limited%20(SABINCO)%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=Saudi-Bangladesh_Industrial_%26_Agricultural_Investment_Company_Limited_(SABINCO)&action=edit&redlink=1/oSaudi-Bangladesh%20Industrial%20&%20Agricultural%20Investment%20Company%20Limited%20(SABINCO)%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=Reliance_Finance_Limited&action=edit&redlink=1/oReliance%20Finance%20Limited%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=Prime_Finance_%26_Investment_Ltd&action=edit&redlink=1/oPrime%20Finance%20&%20Investment%20Ltd%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=Premier_Leasing_%26_Finance_Limited&action=edit&redlink=1/oPremier%20Leasing%20&%20Finance%20Limited%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=Phoenix_Finance_and_Investments_Limited&action=edit&redlink=1/oPhoenix%20Finance%20and%20Investments%20Limited%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=People%27s_Leasing_and_Financial_Services_Ltd&action=edit&redlink=1/oPeople%27s%20Leasing%20and%20Financial%20Services%20Ltd%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=National_Housing_Finance_and_Investments_Limited&action=edit&redlink=1/oNational%20Housing%20Finance%20and%20Investments%20Limited%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=National_Finance_Ltd&action=edit&redlink=1/oNational%20Finance%20Ltd%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=MIDAS_Financing_Ltd._(MFL)&action=edit&redlink=1/oMIDAS%20Financing%20Ltd.%20(MFL)%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=LankaBangla_Finance_Ltd.&action=edit&redlink=1/oLankaBangla%20Finance%20Ltd.%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=Islamic_Finance_and_Investment_Limited&action=edit&redlink=1/oIslamic%20Finance%20and%20Investment%20Limited%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=International_Leasing_and_Financial_Services_Limited&action=edit&redlink=1/oInternational%20Leasing%20and%20Financial%20Services%20Limited%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=Infrastructure_Development_Company_Limited_(IDCOL)&action=edit&redlink=1/oInfrastructure%20Development%20Company%20Limited%20(IDCOL)%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=Industrial_Promotion_and_Development_Company_of_Bangladesh_Limited(IPDC)&action=edit&redlink=1/oIndustrial%20Promotion%20and%20Development%20Company%20of%20Bangladesh%20Limited(IPDC)%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=Industrial_Promotion_and_Development_Company_of_Bangladesh_Limited(IPDC)&action=edit&redlink=1/oIndustrial%20Promotion%20and%20Development%20Company%20of%20Bangladesh%20Limited(IPDC)%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=Industrial_and_Infrastructure_Development_Finance_Company_(IIDFC)_Limited&action=edit&redlink=1/oIndustrial%20and%20Infrastructure%20Development%20Finance%20Company%20(IIDFC)%20Limited%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=Industrial_and_Infrastructure_Development_Finance_Company_(IIDFC)_Limited&action=edit&redlink=1/oIndustrial%20and%20Infrastructure%20Development%20Finance%20Company%20(IIDFC)%20Limited%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=IDLC_Finance_Limited&action=edit&redlink=1/oIDLC%20Finance%20Limited%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=Hajj_Finance_Company_Limited&action=edit&redlink=1/oHajj%20Finance%20Company%20Limited%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=GSP_Finance_Company_(Bangladesh)_Limited_(GSPB)&action=edit&redlink=1/oGSP%20Finance%20Company%20(Bangladesh)%20Limited%20(GSPB)%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=First_Lease_Finance_%26_Investment_Ltd.&action=edit&redlink=1/oFirst%20Lease%20Finance%20&%20Investment%20Ltd.%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=FAS_Finance_%26_Investment_Limited&action=edit&redlink=1/oFAS%20Finance%20&%20Investment%20Limited%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=Fareast_Finance_%26_Investment_Limited&action=edit&redlink=1/oFareast%20Finance%20&%20Investment%20Limited%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=Delta_Brac_Housing_Finance_Corporation_Ltd._(DBH)&action=edit&redlink=1/oDelta%20Brac%20Housing%20Finance%20Corporation%20Ltd.%20(DBH)%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=Bay_Leasing_%26_Investment_Limited&action=edit&redlink=1/oBay%20Leasing%20&%20Investment%20Limited%20(page%20does%20not%20exist)http://en.wikipedia.org/wiki/Bangladesh_Industrial_Finance_Company_Limited_(BIFC)/oBangladesh%20Industrial%20Finance%20Company%20Limited%20(BIFC)http://en.wikipedia.org/w/index.php?title=Bangladesh_Finance_%26_Investment_Co._Ltd.&action=edit&redlink=1/oBangladesh%20Finance%20&%20Investment%20Co.%20Ltd.%20(page%20does%20not%20exist)http://en.wikipedia.org/w/index.php?title=Agrani_SME_Finance_Co._Ltd.&action=edit&redlink=1/oAgrani%20SME%20Finance%20Co.%20Ltd.%20(page%20does%20not%20exist)


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It would be very difficult to control the system effectively, if the obs are not organi(ed considering

their interrelationship and are not allocated in a particular department. If the departments are not

fitted for the particular works there would be random situation and the performance of a particular

department would not be measured. Mutual Trust Bank Limited has done this work very well. The

following are MTBLs departments and their sub divisions.

• M-s %ecretariat

• Board -ivision

• Internal !ontrol D !ompliance -ivision

• I!! "udit -epartment

• I!! !ompliance nit

• I!! Monitoring nit

• *uman resource -ivision

• >eneral %ervices -ivision

• %ecurity D 5rinting %tationery

• /inancial "dministration -ivision

• =econciliation -epartment

• MI% -epartment

• !redit -ivision

• !IB -epartment

• %yndication -epartment

• !redit 5rocessing D "pproval

07


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• International -ivision

• !orrespondent Banking -ept.

• =emittance -epartment

• %I/T -epartment

• Merchant Banking -ivision

• !ard -ivision

• %M& -ivision

• Treasury -epartment

• "sset Liability Mgt. -epartment

• Banking +perations -epartment

• "nti Money Laundering

• Test Cey -epartment

• !orporate Banking -epartment

• !redit "dministration -epartment

• !redit Monitoring !ell

• !redit =ecovery !ell

• I- -epartment

• Business -evelopmentD Marketing

• 5ublic =elations -epartment

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• %hare -epartment

• &ngineering -epartment

• Training Institute

"lthough there are innumerable departments speciali(ed to perform different financial and

non8financial obs of the firm, mainly there are three divisions which carves up the entire

organi(ations financial activities. They are4 General Banking division, Foreign

Excange !ivision and lastl" te Credit !ivision# I have tried to give a brief yet

understandable description of the >eneral Banking -ivision and the !redit -ivision. hile

the /oreign &3change -ivision is discussed very much in details as I worked as an

internee there. "ll these are comprised in the ne3t chapter that is chapter number .

9


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#hapter! $

The branch is maintained by four departments. 3eneral banking, @oreign trade,

Loan " advancement and ccounting are the four departments. ll the

departments are divided into #ash, #learing and Transfer section. This section is

used the software to complete their transaction.).1 >e Cae Dia0ra#

Dse cases are re9uirementsH primarily they are functional re9uirements that

indicate what the system will do. &t also define a promise or contract of how a

system will behave.

1


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).2 Conte:t Dia0ra#

2


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>-

The context diagram is a physical data flow diagram that shows only data

movement, not the movement of materials or other physical items. )ata about

physical item such as cash deposit, withdraw which is data about deposit system

of the account. This is shown in a physical data flow diagram.

The context diagram of the system is given below/

).) Data o Dia0ra#)ata flow diagrams are versatile diagramming tools. This diagram is to represent

the both physical and logical information system. & only describe the level( )@)

for my report.

).* Cah Tranaction

&n this section, two kinds of transaction is occurred cash withdrawal and cash

deposit.

).*.1 Depoit

To deposit any amount in the customerEs account, customer gives the deposited

che9ue with amount to the teller. The teller gives entry to the customerEs account

in the software and customer receives the confirmation copy of the account.

0


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+

@inally, another officer give passing of that entry in the software that means the

data is updated in the software.

The level( )ata @low )iagram of this transaction is given below/


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+1

"roce 1( Chec6 the Account

&n this process, the officer checks that the account number and name is valid or

not from the software. The officer also checks the amount in word and in digit is

same or not.

"roce 2( Entr$ the A#ount

The teller gives entry of deposited amount in the software of the customers

account number. The customer receives his6her confirmation copy of deposit

amount.

"roce )( >pdate the Account

The passing officer confirms the entry in the software by passing the amount in

that account number. s a result the data is updated in the software.

).*.2 Withdra

To withdraw any amount from the customerEs account, customer gives the

che9ue with amount to the teller. The teller checks the account of the customer

and send to another officer to verify his6her signature. fter the verifying, the

officer passes the amount in customerEs account and then the teller pay to the

customer.


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+>

#ustomer

3ive The #he9ue

1

!ay To #ustomer ccount &nformation#heck The ccpount

>

$ystem

#heck The mount

)eposit )ata

!assing The mount3ive #learance To !ay

+

Cerify The $ignature

KDpdate &nformation

Dpdate The ccount

@ig +.K.>/ #ash ithdraw

"roce 1( Chec6 the Account



same or not.

3


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++

"roce 2( Chec6 the A#ount

The teller must check the re9uired amount with the balance of customers

account number. The current balance must be greater than the re9uired amount

to withdraw.

"roce )( eri/$ the !i0nature

The officer verifies the signature of the given che9ue with the signature that

stored in the software. &f the signature is not match then the che9ue returns to

the customer. This process is very essential to protect the fraud.

"roce *( >pdate the Account

fter verifying the signature, the officer debited the customers account. The new

balance is stored in the software. @inally, the customer receives the money from

teller.

Fther than cash deposit and withdrawal the expense account is also under cash

transaction. ny kind of expense like transportation cost, computer and printer

parts, beautification of branch and recreation. To keep record all of this expense

the teller make voucher for each kind of expense of the day with authori'ed

signature of branch in charge. The accounts officer gives posting in software.

The reports are generated for expense of the day from software at the end of

day.

).+ Cearin0 Tranaction

).+.1 Outard Tranaction

The officer gives entry of the che9ue in the software that come from other bank in

the name of this bank customer. t the end of day all this che9ue sends to clear

house. &n the next morning the officer make phone call to the principal branch of

the bank to know whether the che9ues are pass or not.


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+K


:eceive The

#he9ue

1

$end To #lear *ouse

>

3et &nfo @rom #L3 *ouse By

!hone&f


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+=

"roce 1( !end to Cear ,oue

The customers give their che9ue of other bank to collect money to their account.

These che9ues send to clearing house from where those che9ues are distributed

for collection to the re9uired bank.

"roce 2( Get In/or#ation ro# Cear ,oue

The next day of sending che9ue, the officer make a phone call to know about

their che9ues. The clearing house give information of the number of che9ue is

accepted and the number of che9ue is return. &f the che9ue is return then they

give reason of return the che9ue.

"roce )( >pdate The Account

&f the che9ue is accepted then the officer gives entry in that customerEs account

number in the software. fter updating the account, customer can withdraw from

his6her account.

"roce *( In/or# The cuto#er

&f the che9ue is return, the bank informed customer the reason of returning the

che9ue. The customer can cancel the che9ue or re9uest the bank to send again

to the clear house.

"roce +( Mar6 The aiure Che


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+



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"roce 1( Chec6 B$ O//icer

The inward che9ue is checked by second officer. The officer checked that the

signature, the date and the amount are correctly write in the che9ue. Then it

sends to accounts officer to give entry in the software.

"roce 2( Chec6 The Account



same or not and current balance of the account.

"roce )( Deduct The A#ount

&f every thing of the che9ue is correct then the accounting officer give the entry in

the software. This amount is debited from the accounts balance.

"roce *( In/or# The Cuto#er

&f the che9ue is return then the bank inform to customer by making a phone call.

The phone number is stored in the software.

"roce +( >pdate The Account

&f the che9ue is accepted then the officer gives entry in that customerEs account

number in the software. The new balance is stored in the software.

@or inward clearing, in current system the bank make a phone call to their valued

customer incase of dishonor their che9ue. But the problem is some time their

phone not available at that moment. ThatEs why it becomes difficult to inform the

customer timely. To avoid this problem, there should be an auto mailing system in

the software to inform their valued customer. )uring the posting of che9ue there

should be a mail option which contain the mail address of each valued customer

against their account number. hen the accounts officer sees any chance to

dishonor the che9ue, s6he %ust press the mail button to inform the customer

timely. s a result the customer will able to give solution %ust in time.


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+N

). Tran/er Tranaction

&n this section any type of general banking is occurred. The primary data

flow of all this transaction is same.

The level( )ata @low )iagram is given below/

Make The Coucher

1

$end @or uthentication

>

$ystem#heck and uthori'ed ByManager

ntry To $ystem

=

+

!rint Fut Transfer )ocuments

!osting The Coucher

Dpdated &nfo

K

!assing The ntry

@ig+./ Transfer Transaction


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)..1 Account Openin0

&n current system to open an account the customer fill the form and give all the

necessary documents to the officer. The introducer gives the introduced

signature and his6her account number in the form of new account holder. Then

the officer gives an account number to the customer. fter that the officer gives

entry in account opening form of the software. This form contain three pages,

page one contain the account holders name, account number and other personal

information. !age two contains the official information and page three contains

the nominee information and address of account holder. The manager and

another officer give authori'ed signature in the form. @inally the signature verified

card to another officer to scan to the software.

)uring my internship & face two problems in this system, one is to authori'ation in

the software and another is to assign the account number to the account holder.

The account number is different for every scheme, for example for savings itstarts with +1, for current >1, for Brick by Brick +N and so on. complete

number of a $avings account is +1K= and for #urrent account

>1=K+. The problem is last four digits may be similar fir both #urrent and

$avings in this system. s a result there is a chance to transfer money wrongly in

$avings account in replaced of #urrent account or vice versa.

To overcome from this problem there should be introduced a check digit in last

digit of the 6c number. The last digit of 6c number %ust confirmed that whether it

is a $B, #) or any type of 6c number. This number must be chosen randomly.


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The advantage of introducing check digit is it will prevent any wrong posting of

the account number. @or example if the accounts officer gives $B 6c number

instead of #) 6c then the software automatically re%ect the entry. s a result no

wrong money transfer will happen.

)..2 Coin0 Account

&n the current system there is only a close mark button to close a specific account

number as per the customer application. To complete the whole procedure, some

manual voucher needs to be written by the on duty officer. s the entire amount

taken from the account holder is fixed. $o it becomes very easy to make an auto

voucher by clicking the close button. fter clicking the button an auto voucher will

generate that contain the excise duty, source tax and closing charge. The total

amount of this charge is deducted from the account holders deposit and the

remaining amount return to the customer.

). A>TOMATION ONLINEF !E@ICE!

The banking operations of all branches of MTB have been automated with a view

to get optimum benefit and increased efficiency in serving the valued customers.

The bank plans to integrate the banking application software which will span the

entire range of corporate and consumer products. This will also help manage

growth and substantially reduce transactional processing costs. The bank has

recently installed I:eutersE screen for smooth operation of foreign currency

dealings. IFn(line bankingE has already been introduced by the bank to further

strengthen the relationship with our clients and make banking more convenient

and easy. The installation of $&@T unstructured is in its final stage and will go

IL&CE in the 1st

9uarter of >K.

)..1!er'ice

Mutual Trust Bank is playing a pioneering role among its competitors in providing

real time online banking facilities to its customers. Mutual Trust Bank online

banking offers a customer to deposit or withdraw any sum of money from any


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branch anywhere. ny account holder having a checking account with the bank

can avail this servic

new accounting software

Documents