neuromarketing - how to detect consumers g-spot (kivilcim kayabali, salesbrain)

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Neuromarketing How to detect consumers G-spot KIVILCIM KAYABALI

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Knowing exactly how consumer react and which are the hidden elements behind his decision process.

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Page 1: Neuromarketing - How to detect consumers G-spot (Kivilcim Kayabali, Salesbrain)

NeuromarketingHow to detect consumers G-spot

KIVILCIM KAYABALI

Page 2: Neuromarketing - How to detect consumers G-spot (Kivilcim Kayabali, Salesbrain)

NeuromarketingThe science of human decision:• Neurometrics• BioMetrics• Psychometrics

© Copyright 2002-2010 SalesBrain

Page 3: Neuromarketing - How to detect consumers G-spot (Kivilcim Kayabali, Salesbrain)

What do you want?

?Marketing

© Copyright 2002-2010 SalesBrain

Page 4: Neuromarketing - How to detect consumers G-spot (Kivilcim Kayabali, Salesbrain)

Facial coding

Voice analysis

Eye tracking

EEG

Skin conductance

MRI

What do you want?

MarketingNeuro

© Copyright 2002-2010 SalesBrain

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yes!STIMULUS

Applied NeuroMarketing

© Copyright 2002-2010 SalesBrain

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Your brain

© Copyright 2002-2010 SalesBrain

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Is there a Buy Button in The Brain

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• “The reptilian always win!” C. Rapaille NeuroAntropologist

• “The amygdala (reptilian) has more influence on the cortex than the cortex has on the amygdala.” J. Ledoux Pr. Neuroscience NYU

• “Although system 2 (neocortex) believes itself to be where the action is, the automatic system 1 (reptilian brain) is the hero of the book... most people choices correspond to the predilection of system 1.” D. Kahneman 2002 Economy Nobel Prize

© Copyright 2002-2010 SalesBrain

Page 9: Neuromarketing - How to detect consumers G-spot (Kivilcim Kayabali, Salesbrain)

Reptilian Brain

• 500 M years old• Fast but limited• Present• on• Effortless• Unconscious• uncontrollable

New Brain

• 3-4 M years old• Slow but smart• past, Present, Future• On/off• effortful• Conscious• Controllable…

somewhat!

© Copyright 2002-2010 SalesBrain

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24 x 17 = ?

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Spiral or Circles

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the reptilian brain?

what stimulates

© Copyright 2002-2010 SalesBrain

Page 15: Neuromarketing - How to detect consumers G-spot (Kivilcim Kayabali, Salesbrain)

Six stimuli

To the Reptilian BRAIN© Copyright 2002-2010 SalesBrain

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© Copyright 2002-2010 SalesBrain

Six stimuli

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© Copyright 2002-2010 SalesBrain

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YOU

© Copyright 2002-2010 SalesBrain

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© Copyright 2002-2010 SalesBrain

Six stimuli

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Contrast

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© Copyright 2002-2010 SalesBrain

Contrast

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Six stimuli

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Page 23: Neuromarketing - How to detect consumers G-spot (Kivilcim Kayabali, Salesbrain)

Tangible

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Parking

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Mr. Clean

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Tangible

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Six stimuli

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Page 26: Neuromarketing - How to detect consumers G-spot (Kivilcim Kayabali, Salesbrain)

“The secret to a good movie is a hot opening, a hot close and…

…just don’t screw up in the middle.”

George LucasFilm Maker

Beginning & End

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Six stimuli

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Page 28: Neuromarketing - How to detect consumers G-spot (Kivilcim Kayabali, Salesbrain)

Visual

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© Copyright 2002-2010 SalesBrain

Visual

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Six stimuli

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Page 31: Neuromarketing - How to detect consumers G-spot (Kivilcim Kayabali, Salesbrain)

Emotional

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© Copyright 2002-2010 SalesBrain

Emotional

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© Copyright 2002-2010 SalesBrain

Plutchik’sWheel of emotion

Emotional

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DOES IT APPLY TO

OTHER areas of LIFE?

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Visual

© Copyright 2002-2010 SalesBrain

Leaks at Amsterdam

Shiphol airport urinals

…. reported a 80% decrease

in spillage!

Better Cleaning

Page 36: Neuromarketing - How to detect consumers G-spot (Kivilcim Kayabali, Salesbrain)

Mary --Director of Food services in a school district-- feeds 2,000 kids a day….

…she can change the consumption of certain dishes by as much as 25% simply by changing the serving order.

© Copyright 2002-2010 SalesBrain

Better Eating Beginning & End

Page 37: Neuromarketing - How to detect consumers G-spot (Kivilcim Kayabali, Salesbrain)

© Copyright 2002-2010 SalesBrain

Tall vs Wide :

• Kids poured/drank 74% less juice• Bartenders poured 27% less

Better Drinking Contrast

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Chicago North Lake Shore

25 mph

Better Driving

© Copyright 2002-2010 SalesBrain

Tangible

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In San Marcos CA, energy users decreased their usage when they:

1. were informed of the average neighborhood consumption (-3.5%)

2. and even more if they received a smiley on their bill

© Copyright 2002-2010 SalesBrain

Better Savings Emotional

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To four stepsFROM 6 STIMULI

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four steps

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NeuromapTM

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What if We all knew about the Reptilian!

TEacherSJudgesParentsSinglesdoctors

Film MakersMarketers

Better education Better JusticeBetter familiesBetter relationshipsBetter MedicineBetter entertainment It’s My job

© Copyright 2002-2010 SalesBrain

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NeuromarketingThe science of human decision:• Neurometrics• BioMetrics• Psychometrics

© Copyright 2002-2010 SalesBrain

Page 45: Neuromarketing - How to detect consumers G-spot (Kivilcim Kayabali, Salesbrain)

© Copyright 2002-2010 SalesBrain

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