networking in · 2020-06-05 · office 365, salesforce, workday and other saas applications...
TRANSCRIPT
1Networking in 2020
N e t w o r k a t t h e S p e e e d o f N O W
Understanding Digital Transformation’s Impact on IT Confidence in Enterprise Networks
NETWORKING IN
2Networking in 2020
N e t w o r k a t t h e S p e e e d o f N O W
CONTENTS
EXECUTIVE SUMMARY 3
ADDITIONAL FINDINGS 5
• Budgets Grow in 2020 5
• SD-WAN Adoption Continues to Grow 5
• Overall, Site Connectivity Continues to Drive the Major Networking Challenges for 2020 6
• Mobility Becomes Strategic for Network Buyers 7
• Security is Essential for WAN Transformation in 2020 7
• The Cloud Effect 8
DIGITAL TRANSFORMATION NEEDS A BETTER NETWORK 9
ARE YOU TOO OPTIMISTIC ABOUT YOUR NETWORK? 10
• Network Agility - It's More than Adding New Sites 11
• Management and Operations - MPLS Struggles in the Last Mile 12
• Performance - The Cloud Presents Problems for MPLS and SD-WAN 13
• Security - Lack of Security Complicates SD-WAN Deployments 14
TELCO BUNDLE CONTINUES TO FRUSTRATE RESPONDENTS 15
SASE: THE POWER OF SD-WAN AND SECURITY FOR ALL 16
APPENDIX 17
ABOUT THE SURVEY 18
DETAILED FINDINGS 19
CATO NETWORKS: A FULL SASE PLATFORM YOU CAN DEPLOY TODAY 37
3Networking in 2020
N e t w o r k a t t h e S p e e e d o f N O W
EXECUTIVE SUMMARY
Enterprises consistently underestimate the network implications of digital transformation, making futureproofing the network for any type of edge anywhere ever more critical, concludes our survey of IT professionals.
It’s no secret that CIOs everywhere are looking at digital transformation. And regardless if
your digital initiative involves cloud migration, global expansion, mobile/remote workforce,
or rapid network expansion, the right infrastructure with the right performance and security
levels is critical. So how ready are enterprise networks for the digital era? That’s what we
wanted to find out.
In this, Cato’s fourth annual WAN survey, we dove deep into the quantitative and qualitative
experience of network transformation. We surveyed 1333 IT professionals about their
budgets, challenges, and spending plans for networking and security in 2020. We also
probed them about their network’s digital readiness, asking them to rate their network’s
agility, management and operations, performance, and security. We then divided those
results by backbone types, pre- and post-digital transformation and measured the change
in ratings, what we call “confidence” (see “About the Survey”).
After sifting through thousands of data points, three key messages emerged. The first:
It’s difficult to predict the network impact of digital transformation. Consistently,
respondents before digital transformation were more confident in their networks than
those post-digital transformation. Not only was this true for those respondents with MPLS
backbones but, more surprising, it was even true for those with SD-WAN.
This leads us to our second major finding: SD-WAN alone cannot deliver complete
WAN transformation. Respondents with SD-WANs were consistently let down by
their networks post-digital transformation. Yes, SD-WAN provides an affordable, agile
replacement for MPLS, but SD-WAN fails to deliver the security, cloud readiness,
or mobility often required by digital transformation projects. As a result, those who
transitioned to SD-WAN appliances were, on average, less confident in their networks
post-digital transformation.
4Networking in 2020
N e t w o r k a t t h e S p e e e d o f N O W
The only exception to this trend were those companies who adopted a specialized kind of
SD-WAN -- secure access service edge (SASE, pronounced “sassy”). The new architecture
model defined by Gartner last summer, connects and secures sites, cloud resources, and
mobile users with a global, cloud service. SASE converges SD-WAN (and other networking
capabilities) and a complete security stack into a global, cloud-native platform.
Overall, this leads us to our third major finding: Enterprises need to think beyond site-to-
site connectivity to futureproof their networks. If SASE is any indication, networking
professionals who for so long have specialized in establishing reliable, predictable site-to-site
connections, need to broaden their considerations when replacing MPLS to other areas,
such as cloud, mobility, and especially security.
Failure to factor advanced security into any SD-WAN forces the deployment of additional
solutions, which can impede visibility and complicate the deployment experience. While
64% of SASE users reported being able to protect locations and site-to-site connections
from threats post deployment, only 37% of SD-WAN respondents made that claim. In short,
making a tactical decision to only address MPLS limitations, ultimately leads to long-term
dissatisfaction in one’s network.
Gartner expects at least 40% of enterprises will have explicit
strategies to adopt SASE by 2024. Perhaps the question
then for any company considering WAN transformation in
2020 isn’t if companies should adopt SASE but when will
they adopt SASE.
40%
5Networking in 2020
N e t w o r k a t t h e S p e e e d o f N O W
ADDITIONAL FINDINGS
Budgets Grow in 2020
SD-WAN Adoption Continues to Grow
Respondents are optimistic about their networking and security outlook. More than half
(56%) expect their networking budgets to grow in 2020, 73% expect the same for their
security budgets.
Last year, more than a third of respondents (35%) made adopting SD-WAN the third most
popular primary use case. This year adopting SD-WAN became the most commonly cited
primary use case (48% of respondents).
Security Networking
73% 56%
20202019
35% 48%
Percentage of Respondents Expecting a Budget Increase
Percentage of Respondents Expecting SD-WAN Adoption To Be a Primary IT Use Case
6Networking in 2020
N e t w o r k a t t h e S p e e e d o f N O W
The three most popular primary networking
challenges for 2020 were all related to site
connectivity -- bandwidth costs (46%),
performance between locations (46%), and
managing the network (44%).
Overall, Site Connectivity Continues
to Drive the Major Networking
Challenges for 2020
Site Connectivity Drives Major Networking Challenges
Three most popular networking challenges
facing IT organizations in 2020
Bandwidth Costs 46%
Performance Between
Locations
46%
Managing the Network 44%
7Networking in 2020
N e t w o r k a t t h e S p e e e d o f N O W
Mobility Becomes Strategic for Network Buyers
Although site connectivity might drive the major networking challenges overall in 2020,
when considering IT executives (respondents with the director title and higher), the
importance of managing mobile/remote access grew significantly, becoming the second
most popular networking challenge.
Security is Essential for WAN Transformation in 2020
The three most popular primary security challenges for 2020 underscore the importance
of including a lean, multi-edge security strategy in your WAN transformation plans --
defending against emerging threats like malware/ransomware (66%), enforcing corporate
security policies on mobile users (52%), and cost of buying and managing security
appliance and software (51%).
66% 52% 51%Office 365, Salesforce, Workday and other SaaS applications
Enforcing corporate security policies on mobile users
Cost of buying and managing security appliances and software
of IT executives indicated providing and managing secure mobile/remote access will be a primary networking challenge in 2020.
8Networking in 2020
N e t w o r k a t t h e S p e e e d o f N O W
Office 365, Salesforce, Workday and other SaaS applications
62%
Any other applications hosted in your private datacenter
36%
Which of the following will be the most critical applications for your
business over the next 12 months?
The Cloud Effect
More than half (60%) of all respondents indicated that cloud applications will be the
most critical applications to their organizations over the next 12 months even more than
applications hosted in their private datacenters
9Networking in 2020
N e t w o r k a t t h e S p e e e d o f N O W
DIGITAL TRANSFORMATION NEEDS A BETTER NETWORK
Overall, respondents remain optimistic about their networking and security outlook. More than half (56%) expected their networking budgets to grow in 2020, 73% expected the same for their security budgets.
And why not? Digital initiatives are driving a rethinking of legacy networks, offering new
opportunities for IT professionals. The shift to the cloud, edge computing, and mobility have,
as Gartner puts it, driven an inversion of enterprise traffic patterns where the “datacenter is
no longer the center of the universe.” Cloud adoption and mobility, both hallmarks of digital
initiatives, were evident in our findings.
The question is no longer if legacy networking and security architectures need to adapt but
how they should change. In looking at our results by network type, respondents gave MPLS
the lowest marks. (The other network types were MPLS with VPN, SD-WAN, and SASE). In
fact, more than half (53%) of MPLS respondents supporting digital business initiatives say
their organizations are actively planning to deploy SD-WAN in the next 12 months.
One obvious reason for seeking an MPLS alternative is the bandwidth cost. Year after year,
our surveys have shown that reducing bandwidth cost is a key motivation for SD-WAN
adoption. This year was no different. But the price for MPLS bandwidth alone does not fully
explain why users are abandoning the technology.
10Networking in 2020
N e t w o r k a t t h e S p e e e d o f N O W
ARE YOU TOO OPTIMISTIC ABOUT YOUR NETWORK?
To better understand why respondents are abandoning MPLS and what lessons can
be derived for any WAN transformation initiatives, we asked respondents a series
of statements evaluating their perceptions of their networks’ agility, management &
operations, performance, and security. We then grouped respondents by network,
evaluating the change in network confidence pre- and post-digital transformation.
With one exception, respondents expressed lower confidence in their networks
post-digital transformation. This was true in areas of MPLS’s presumed strength, such
as performance, and it was even true for hybrid networks as well as for SD-WAN.
At first, those results seem counter intuitive. Shouldn’t respondents be more confident
after completing their digital initiatives? After all, they had a chance to experience the
breadth of the “digital transformation capabilities” of their network.
But that’s exactly the point. The results suggest that only as organizations roll out digital
initiatives, they uncover the weaknesses in their networks. MPLS’s high bandwidth
costs drive many to deploying SD-WAN, but once the digital business requires cloud
connectivity or mobile user access, respondents realize the limitations of their network.
The aphorism, ”You don’t know what you don’t know,” seems particularly relevant to WAN
transformation initiatives.
The only exception were respondents running SASE architectures. They
expressed greater confidence post-digital transformation. SASE’s convergence
of security, cloud connectivity, mobility, and, of course, site connectivity may only be
appreciated when required by the business for digital transformation.
Let’s take a closer look at the results and see what lessons can be derived for your WAN
transformation initiative.
11Networking in 2020
N e t w o r k a t t h e S p e e e d o f N O W
When assessing network agility, much has been written about the time needed to add
sites, and indeed confidence among respondents with MPLS (and MPLS with VPNs)
dropped the most around quickly adding sites or increasing bandwidth, but our results
also show that agility must factor in the time needed to add cloud resources.
Confidence among respondents who deployed an SD-WAN dropped the most when
asked about rapidly delivering new public cloud infrastructure. The opposite was also true:
SASE’s built-in cloud connectivity was a major factor in respondents being more confident
in their network agility post-digital transformation.
Network Agility - It's More than Adding New Sites
Before After
MPLS
Before After
MPLS & VPN
Before After
SD-WAN
Before After
SASE
7
-1
-7
2 2
-23
3
-11
LEV
EL
OF
CO
NF
IDE
NC
ELE
VE
L O
F C
ON
FID
EN
CE
LEV
EL
OF
CO
NF
IDE
NC
ELE
VE
L O
F C
ON
FID
EN
CE
12Networking in 2020
N e t w o r k a t t h e S p e e e d o f N O W
Management and operations showed a similar pattern, respondent confidence was high
before digital transformation but dropped off post-digital transformation across all network
types -- except SASE. With MPLS, the lack of redundant last-mile connections leaves sites
susceptible to cable cuts and other last-mile problems. Adding Internet VPNs to MPLS
improves last-mile access but still does not allow organizations to automatically overcome
last-mile issues without downtime.
SD-WAN and SASE are better able to overcome last-mile issues with active/active
configurations. The low confidence levels in SASE’s management and operations prior
to digital transformation was surprising. The increased confidence post-digital
transformation reflects significant growth in confidence in mobility and cloud
deployments -- two fundamental areas for digital transformation projects.
Before After
MPLS
Before After
MPLS & VPN
Before After
SD-WAN
Before After
SASE
16
3
-11
10
5
-4
-9
8
LEV
EL
OF
CO
NF
IDE
NC
ELE
VE
L O
F C
ON
FID
EN
CE
LEV
EL
OF
CO
NF
IDE
NC
ELE
VE
L O
F C
ON
FID
EN
CE
Management and Operations - MPLS Struggles in the Last Mile
13Networking in 2020
N e t w o r k a t t h e S p e e e d o f N O W
Delivering cloud resources is more than just providing connectivity; it’s about
providing an application experience as responsive as on-premises applications.
This point played a significant role in performance confidence.
When asked if respondents can provide access to cloud-based resources with the
performance and availability comparable to internally hosted resources, respondents
from all networks – MPLS, hybrid WAN, and SD-WAN showed significant drop off
post-digital transformation.
SASE respondents were the only ones who saw performance confidence grow post-
digital transformation. SASE solutions that include native cloud optimization improve
cloud performance out-of-the-box.
Before After
MPLS
Before After
MPLS & VPN
Before After
SD-WAN
Before After
SASE
13
-1
52
10
1
6
11
LEV
EL
OF
CO
NF
IDE
NC
ELE
VE
L O
F C
ON
FID
EN
CE
LEV
EL
OF
CO
NF
IDE
NC
ELE
VE
L O
F C
ON
FID
EN
CE
Performance - The Cloud Presents Problems for MPLS and SD-WAN
14Networking in 2020
N e t w o r k a t t h e S p e e e d o f N O W
Security must be part of any WAN transformation initiative, protecting users and
resources regardless of the underlying network, managed through a single-pane-of-
glass. MPLS does not protect resources and users, and certainly not those connected to the
Internet, leading MPLS-only respondents to be significantly less confident in their network’s
security post-digital transformation. MPLS with a VPN showed little change.
SD-WAN respondents also demonstrated lower confidence in security post-digital
transformation. SD-WAN fails to restrict access to specific applications or provide the advanced
security tools needed to protect all edges – mobile devices, sites, and cloud resources.
By contrast, SASE confidence grew post-digital transformation. Converging a complete
security stack into the network allows SASE to bring granular control to sites, mobile, and cloud
resources. It’s a capability often only fully appreciated once one has tried to secure and manage
mobile users, cloud applications, or cloud datacenters.
Before After
MPLS
Before After
MPLS & VPN
Before After
SD-WAN
Before After
SASE
LEV
EL
OF
CO
NF
IDE
NC
ELE
VE
L O
F C
ON
FID
EN
CE
LEV
EL
OF
CO
NF
IDE
NC
ELE
VE
L O
F C
ON
FID
EN
CE
16
-0.5
10 9
1311
8
17
Security - Lack of Security Complicates SD-WAN Deployments
15Networking in 2020
N e t w o r k a t t h e S p e e e d o f N O W
TELCO BUNDLE CONTINUES TO FRUSTRATE RESPONDENTS
SD-WAN appliances alone are not the answer for complete WAN transformation. They
require other solutions for global connectivity and to connect, secure, and manage mobile
users and cloud resources. Some enterprise will pursue such an approach on their own,
but many are turning to service providers to do that integration for them.
Yet, the telcos’ lack of agility and high cost continues to frustrate buyers. The time to deploy
new locations was the biggest telco-related frustration for all sized companies. For global
organizations, high bandwidth costs (57%, q34) was second, while for local companies,
the inflexibility of accommodating new requests (40%) came just behind. “Having
technical discussions with them (telcos) is also a pain point as they seem to have a lack of
knowledge,” says one respondent.
Respondents were particularly frustrated with telcos when connecting offices outside of
telco’s operating region to the company’s MPLS network. Then, telcos have to partner with
other telcos. “They blame the last-mile provider and have no control over them. And yet we
are not paying the last-mile provider, they are, so how come they have no control??” writes
one respondent.
Top Frustrations with Telcos by Company Size
Local
Inflexibility in accommodating new requests
Global
57% 55% 25%
57% 43% 38%
Time to deploy new locations
High bandwidth costs
16Networking in 2020
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SASE: THE POWER OF SD-WAN AND SECURITY FOR ALL
Ultimately, respondents are looking for a WAN transformation solution that connects and
secures all edges – sites, cloud resources, mobile users, and anything else that might
emerge tomorrow.
MPLS is obviously not the right approach but nor is SD-WAN. We’ve seen how SD-WAN
confidence decreases in many ways when confronted by the cloud, mobility, or security.
It’s no wonder that confidence in SASE, with it’s convergence of networking and security
and inclusion of the cloud and mobility, grows post-digital transformation.
As we said, Gartner expects at least 40% of enterprises to have explicit strategies to adopt
SASE by 2024. But for anyone looking at WAN transformation today, the question must be,
“Why wait until then?”
CATO: THE SASE SOLUTION FOR THE DIGITAL BUSINESS
Cato is the world’s first SASE platform, converging SD-WAN and network security into a
global, cloud-native service. Cato optimizes and secures application access for all users
and locations. Using Cato, customers easily migrate from MPLS to SD-WAN, optimize
global connectivity to on-premises and cloud applications, enable secure branch Internet
access everywhere, and seamlessly integrate cloud datacenters and mobile users into the
network with a zero trust architecture. Read more...
17Networking in 2020
N e t w o r k a t t h e S p e e e d o f N O W
APPENDIX
ABOUT THE SURVEY
DETAILED FINDINGS
CATO NETWORKS: A FULL SASE PLATFORM YOU CAN DEPLOY TODAY
18Networking in 2020
N e t w o r k a t t h e S p e e e d o f N O W
ABOUT THE SURVEY
A total of 1,333 respondents took our 2020 WAN Spending Survey between October 21, 2019 and November 25, 2019.
Qualified respondents were those who worked in IT and are involved in the purchase of
telco services for enterprises with an SD-WAN or MPLS backbone (or a mix of MPLS and
Internet VPN). The vast majority (80%) of the respondents say they were moderately or
extremely involved in digital transformation.
More than half of respondents identified working for companies with a global (43%) or
regional (22%) footprint. Nearly half of respondents (43%) worked for companies with
more than 2500 employees. The vast majority (67%) had 11 or more locations with 26% of
respondents from companies with more than 100 locations. All respondents have some
cloud presence and 82% of respondents worked for organizations with two or more
physical datacenters.
Respondents worked for companies headquartered in North America (58%), Europe
(24%), Asia (21%), Middle East and Africa (5%), and Latin and South America (2%).
Remote sites were across the globe with 69% of respondents having remote sites in North
America followed by Asia (48%) and Europe (47%). Respondents were distributed across
all industries with the three most popular sectors being "manufacturing" (20%), “finance
and financial services” (13%), and “retail & consumer durables” (8%).
A broad range of areas were explored with a range of open ended and quantitative
questions. Detailed results can be found in the appendix of this report. To assess the
qualitative experience of digital transformation, we asked respondents claiming to be
moderately or extremely involved in their company’s digital transformation initiative,
whether they agreed (+50), were neutral (0), or disagreed (-50) with positive statements
reflecting their network’s characteristics -- agility, security, performance, and management
and operations.
For each characteristic, we looked at the network confidence level – the change
in average ratings before and after digital transformation. We further segmented
respondents by the type of network – MPLS, hybrid networks (MPLS and Internet-based
VPN), SD-WAN, and SASE.
19Networking in 2020
N e t w o r k a t t h e S p e e e d o f N O W
Which of the following best describes the principal industry of your organization?
Manufacturing
20%Finance & FinancialServices
12%Retail & Consumer Durables
8%Government
7%
Education
6%Utilities, Energyand Extraction
6%Transportation& Delivery
5%Construction,Machinery, and Homes
4%
Food & Beverages
4%Automotive
3%Business Support& Logistics
3%Entertainment& Leisure
3%
Agriculture
2%
Airlines & Aerospace Including Defense
2%Insurance
2%Nonprofit
2%
Telecommunications,Technology, Internet & Electronics
2%Advertising& Marketing
1%Healthcare& Pharmaceuticals
1%Real Estate
1%
DETAILED FINDINGS
20Networking in 2020
N e t w o r k a t t h e S p e e e d o f N O W
Where is your company headquartered?
Where does your company have remote sites?
Europe
29% 24% 22% 17%
68% 48% 47% 29%
NorthAmerica
Asia China
SouthAmerica
Australia Middle East
Africa
Europe24%
Europe24% Asia
15%
China1%
Australia5%
Middle East3%
Africa3%
North America18%
SouthAmaerica
1%
21Networking in 2020
N e t w o r k a t t h e S p e e e d o f N O W
Which of the following do you think best describes the footprint of
your company's network?
How many full-time employees (FTEs) are in your company?
10,000+ employees 23%
<500 employees 23%
1,000-2,499 employees 20%
2,500-10,000 employees 19%
500 - 999 employees 16%
Global 43%
Regional
(multiple adjacent areas or countries)
22%
National
(single country)
20%
Local
(all locations within 500 miles)
15%
22Networking in 2020
N e t w o r k a t t h e S p e e e d o f N O W
How many locations are in your network?
How many physical datacenters are in your organization?
1-10
11-25
251+
26-50
51-100
101-250
33%
19%
14%
12%
11%
11%
57%
2-4
24%
5+
18%
1
1%
0
23Networking in 2020
N e t w o r k a t t h e S p e e e d o f N O W
Indicate the backbone technologies currently connecting locations
Which category best describes your title or role?
Network Administrator/Analyst/Architect/Engineer/Managher
IT Director
Security Analyst/Architect/Engineer/ManagerSecurity IT Staff
IT Staff
CIO/VP IT
Consultant (Technical)
43%
19%
14%
11%
8%
5%
Mix of MPLS and Internet VPN 63%
Internet VPN 13%
MPLS 13%
Other 11%
24Networking in 2020
N e t w o r k a t t h e S p e e e d o f N O W
Over the next 12 months, what do you anticipate will happen to your networking and
security budgets?
Which of the following use cases will be a primary focus for your IT
organization over the next 12 months?
NetworkingIncrease
Decrease
Stay the Same
Uncertain
Increase
Decrease
Stay the Same
Uncertain
Security73%
18%
7%
2%
56%
34%
6%
4%
Replace MPLS with a more affordable alternative, such as SD-WAN
Provide secure, Internet access from any location
Improve visibility into and control over mobile access to cloud applicatio
Integrate cloud datacenter(s) into the WAN
Simplify network or security architectures through appliance elimination
Decrease the time users wait to access remote servers or transfer files
Other (please specify)
48%
46%
42%
39%
35%
23%
4%
25Networking in 2020
N e t w o r k a t t h e S p e e e d o f N O W
Which of the following will be the most critical applications for your business
over the next 12 months?
Identify the primary (no more than three) networking challenges
facing your IT organization
Office 365, Salesforce, Workday and other SaaS applications
Data replication and disaster recovery
Any other applications hosted in your private datacenter
Any other application hosted in cloud datacenter
Virtual Desktop
Unified Communications (UC) or Voice Server
UCaaS (such as RingCentral, 8x8, or Skype for Business)
62%
50%
36%
31%
23%
22%
14%
17%
Time to deploy new locations
26%
Providing and managing secure mobile/remote
access
25%
Last-mile availability
18%
Finding and retaining skilled networking
personnel
35%
Performance to the cloud/public Internet
46%
Bandwidth costs
46%
Performance between locations
44%
Managing the network
26Networking in 2020
N e t w o r k a t t h e S p e e e d o f N O W
Identify the primary security challenges facingyour IT organization
Defending against emerging threats like malware/ransomware
Enforcing corporate security policies on mobile users
Cost of buying and managing security appliances and software
Monitoring unauthorized SaaS use (Shadow IT)
Hiring and retaining skilled staff
Significantly reducing malware dwell time
66%
52%
51%
28%
26%
16%
Which of the following best describes your involvement and knowledge
regarding your company's digital business initiatives?
Moderately involved and
knowledgeable regarding our initiative
45%
Extremely involved and knowledgeable
regarding our initiative
35%
Not involved in our initiative; I have
knowledge of the subject
9%
We don't have an initiative; I have
knowledge of the subject
6%
Not at all involved; no knowledge of
the subject
4%
27Networking in 2020
N e t w o r k a t t h e S p e e e d o f N O W
Adding bandwidth and functionality to our
existing WAN is easy and can be done within a
couple of days
-50
45
50
-45
-50
40-40
20
10-10
-20
NETWORK CONFIDENCE MEASUREMENTS
Agility
Adding new sites to our WAN is easy and can
be done within a few of days if the sites are
in a region/country where we already have a
presence
0
45
50
-45
-50
40-40
20
10-10
-20
0
-2
Adding new sites in new regions/
countries to our WAN is easy and takes
a couple of days
0
45
50
-45
-50
40-40
20
10-10
-20
0
-7
We can provide the infrastructure to move
an application to a new public cloud provider
within a couple of days with necessary security,
manageability, and performance
0
45
50
-45
-50
40-40
20
10-10
-20
0
-4
Strongly disagree -50
Nutural 0
Strongly agree 50
28Networking in 2020
N e t w o r k a t t h e S p e e e d o f N O W
0
45
50
-45
-50
40-40
20
10-10
-20
0
-4
18
Security
Our network is highly secure for the traffic that
flows between our facilities
We can very easily implement granular security
policies that restrict user access to specific
applications
0
45
50
-45
-50
40-40
20
10-10
-20
0
8
Our security architecture lets us protect our mobile
users and cloud resources with the same tools and
policies as those used to protect our sites and on-
premise resources
0
45
50
-45
-50
40-40
20
10-10
-20
0
2
Strongly disagree -50
Nutural 0
Strongly agree 50
NETWORK CONFIDENCE MEASUREMENTS
29Networking in 2020
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Performance
We provide access to cloud-based resources
with performance and availability comparable to
internally hosted resources
Our network consistently provides excellent
performance for delay-sensitive applications
(such as voice and real-time video)
Our network consistently provides excellent large
data transfer performance across all locations
NETWORK CONFIDENCE MEASUREMENTS Strongly disagree -50
Nutural 0
Strongly agree 50
50
45
50
-45
-50
40-40
20
10-10
-20
110
45
50
-45
-50
40-40
20
10-10
-20
0
45
50
-45
-50
40-40
20
10-10
-20
0
3
30Networking in 2020
N e t w o r k a t t h e S p e e e d o f N O W
0
45
50
-45
-50
40-40
20
10-10
-20
0
-10
45
50
-45
-50
40-40
20
10-10
-20
0
-2
0
45
50
-45
-50
40-40
20
10-10
-20
0
-1
Management and Operations
Our IT group always notices performance
problems with business - critical applications
before the end users notice them
We have deep visibility into and between any type
of end points, including mobile users and public
clouds, so performance problems are quickly and
easily resolved
Our network can automatically overcome "last
mile" (local access) issues without downtime
NETWORK CONFIDENCE MEASUREMENTS Strongly disagree -50
Nutural 0
Strongly agree 50
31Networking in 2020
N e t w o r k a t t h e S p e e e d o f N O W
What’s been the biggest frustration working with your telco’s network
operation and service?
Time to deploy new locations
High bandwidth costs
Last mile disruptions and outages
Inconsistency in performance (latency or packet loss)
Inflexibility in accommodating new requests
Lack of network coverage
Other
61%
51%
41%
39%
31%
27%
5%
What’s been the biggest frustration with your telco’s customer service and support?
Time to resolve problems
Lack of visibility
Need to open a ticket for even minor network changes
Lack of technical expertise
Accommodating feature requests
Billing mistakes
Other
63%
46%
45%
26%
23%
21%
4%
32Networking in 2020
N e t w o r k a t t h e S p e e e d o f N O W
How would you rate the telco’s ability to introduce new features and
enhancements to the service?
Detractors
62%
Passive
30%
Promoters
8%
How likely is it that you would recommend your telco to a friend or colleague?
Meets Expectations 55%
Fails to Meet Expectations 41%
Other 9%
Exceeds Expectations 6%
33Networking in 2020
N e t w o r k a t t h e S p e e e d o f N O W
Which of the following best describes the state of your SD-WAN deployment?
We currently have an SD-WAN deployment
We are actively planning for an SD-WAN deployment in the next 12 months
We are considering SD-WANs, however have no current plans to deploy
We have no plans to deploy SD-WAN
I don’t know
35%
30%
25%
7%
3%
Which of the following best describes the type of organization from whom you
purchased, or are strongly considering purchasing, your SD-WAN technology?
The SD-WAN technology vendor
Managed Service Provider
Systems Integrator
Carrier
Other
44%
22%
19%
9%
6%
34Networking in 2020
N e t w o r k a t t h e S p e e e d o f N O W
Which of the following best describes your SD-WAN deployment strategy?
Which of the following is your preferred SD-WAN management architecture?
Do-it-yourself (DIY) -
on-premises appliances
43%
Cloud-Based SD-WAN service 34%
Telco-provided - fully managed service 23%
Co-managed by your organization and
the vendor/provider
56%
Self-managed by your organization 25%
Telco-provided - fully managed service 19%
35Networking in 2020
N e t w o r k a t t h e S p e e e d o f N O W
Please rank the following motivations for considering SD-WAN
Excessive WAN-related costs
P S No
56% 24% 15%
General WAN modernization effort
P S No
45% 42% 13%
Improved last-mile availability
P S No
50% 33% 17%
Greater flexibility in telco selection
P S No
37% 40% 22%
Need additional bandwidth
P S No
48% 35% 17%
To address an initiative from the business
P S No
37% 39% 24%
Improved Internet access
P S No
55% 31% 13%
Excessive site deployment/reconfiguration times
P S No
44% 41% 15%
Cloud migration (compute, UC, etc.)
P S No
42% 38% 20%
Primary Motivation Secondary Motivation Not a Motivation
36Networking in 2020
N e t w o r k a t t h e S p e e e d o f N O W
Which priorities have you achieved or expect to achieve after your SD-WAN deployment
Secure delivery of data across the WAN/Internet
A
P
No
57%
33%
10%
Flexibility to rapidly increase bandwidth
A
P
No
50%
40%
10%
Improved application performance
A
P
No
52%
36%
12%
Improved cloud or internet performance
A
P
No
50%
37%
13%
Reduced deployment and reconfiguration times
A
P
No
48%
40%
12%
Reduced operational costs
A
P
No
49%
34%
16%
Improved last-mile availability
A
P
No
40%
41%
19%
Increased choice of last-mile services (MPLS, xDSL, 3G/4G etc.)
A
P
No
46%
34%
20%
Protecting locations and the site-to-site connection from malware and other threats
A
P
No
44%
38%
18%
Predictable delivery of high-quality voice
A
P
No
52%
42%
16%
Achieved Partially Achieved Did not Achieve
37Networking in 2020
N e t w o r k a t t h e S p e e e d o f N O W
Your SASE journey can start today with WAN transformation or appliance refresh.
How do you pay for SASE?
The good news is, that the budget for SASE is already here. Your next security appliance
refresh, your upcoming MPLS contract renewal, or your M&A integration project – all
represent great catalysts to launch the SASE project. The migration does not have to
happen all at once, and most SASE platforms support a gradual migration process,
during which a SASE can co-exist with legacy network and security solutions until they
are fully retired.
While the SASE category defined by Gartner is new (published first in Gartner’s Hype
Cycle for Enterprise Networking 2019, its implementation is not. The Cato Cloud is a
market-proven SASE platform you can deploy today. Cato converges enterprise network
and security capabilities into a single pass software stack delivered as a cloud service.
CATO NETWORKS: A FULL SASE PLATFORM YOU CAN DEPLOY TODAY
Datacenter
BranchCloud
Mobile
Internet
Cloud Security
Cloud Acceleration
WAN Optimization
NetworkSecurity
SD-WAN
MPLS
Mobile VPN/SDP
Network & SecurityConverged
World's First SASE Platform
Cato Cloud
Cato is the convergence of networking and security in the cloud
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