my tvs acs brochure.pdf

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TVS Automobile Solutions Private Limited, 58, Eldams Road, Teynampet, Chennai - 600 018 Embark on an enriching journey with

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Page 1: My TVS ACS Brochure.pdf

TVS Automobile Solutions Private Limited, 58, Eldams Road, Teynampet, Chennai - 600 018

Embark on an enriching journey with

Page 2: My TVS ACS Brochure.pdf

Founded in 1911 by T.V. Sundaram Iyengar, the TVS Group has seen tremendous growth, expansion and diversification. Through the years, the company has overcome many challenges and enjoyed many successes to become a market leader in automobile dealership and distribution, all without losing sight of its key values: Trust, Value, and Service.

Today, the TVS Group is India’s leading supplier of automotive components, employing over 40,000 employees across 55

companies, with a combined turnover of Rs. 50,000 Cr. (USD 7.2 billion).

Our unwavering commitment to world-class service and customer satisfaction was globally recognized, when, in 1998, we became the first Indian company to be awarded highly prestigious Deming Prize for Total Quality Manage-ment (TQM).

TVS Automobile Solutions Limited (TVS ASL) is one of India's largest players in automobile aftermarket offerings. In 2001, they launched India’s First Multi-Brand Car Service Network—MyTVS All Car Services — to give customers a personalised, credible, and affordable service experience.

MyTVS is a one-stop-shop for a customer’s car care needs, providing not just multi-brand car servicing, but also several other benefits including emergency roadside assistance, auto insurance, extended warranty, car accessories, and car spa.

TVS

TRADITIONAL VALUES.FUTURISTIC OUTLOOK.

MyTVS – ANY CAR, ANY SERVICE, ANY TIME

System & ProceduresRelationship

Product Knowledge Trust & ValueTraining

Transparencyin Dealings

TRANSPARENT

CUSTOMERCENTRIC

FLEXIBLE

COMPETITIVE

KAIZEN

Follow Lean Working Principlesto be cost Effective

PersonalizedCustomer

Service/Interaction

Continual Improvementthrough Lessons Learnt and

Cross country Learnings

Flexible Engagement Model to fit to the Business Objectives of

the Customer/Partners

We Believe in...

Page 3: My TVS ACS Brochure.pdf

The industry outlook indicates that there is an increasing demand for improved organisation. In India, independent roadside garages are being rapidly replaced by brand-owned garages, similar to the global trend.

BRAND-OWNED GARAGES OVERTAKING ROADSIDE GARAGES

India Western Nations

12%

70%

18%

58%

41%

1%

OE Garages

Brand-Owned Garages

IndependentRoadside Garages

Volume of CarServicing by Channel

In developed countries, Brand Owned

Garages enjoy 70% market share –

there is tremendous potential for

growth in this segment in India

Growing segment, with the potential to provide OEM garage service quality at significant cheaper rates

Lower labour rates than OE Garages

Use of original OES parts

Repair rather than replace philosophy

Trained and certified technicians

Advanced tools and equipment

Brand Owned Garages

Current 45 outlets accross 4 states

500 outlets accross the country2017

Full Range of Services

Periodic Maintenance

Denting & Painting

Wheel Alignment & Balancing

Mechanical Repairs

Interior Cleaning & Exterior Polishing

Oil Change

Accident Repairs

AC & Electrical Repairs

Page 4: My TVS ACS Brochure.pdf

Are these some challenges you face today?

How Can MyTVS help you grow?

At MyTVS, we understand YOUR CHALLENGES. We are here to take you under our wing, and help you realize YOUR DREAMS

Trust, Value, Service – This is the TVS Way

Customers prefer to go to branded garages?

Training and recruiting skilled employees?

Low inflow of repair orders?

Availability of spare parts for multiple models?

Limited experience in running a business?

We are committed to the success of our FRANCHISEES. Come join us on our

All CAR SERVICES

Revenue EnhancementWe can help you

increase your top-line and widen

your customer base

CredibilityPartner with awidely reputed

brand and attractmore customers

Parts and Operational

SupportEnd-to-end spare

parts and workshop management

support

Employee Training and Certification

You can rely on our expertise to provide

international-standard training to your

employees

Page 5: My TVS ACS Brochure.pdf

A REWARDING RELATIONSHIP

WATCH YOUR REVENUE INCREASE

Rs.10+Lakhs Profit Per

Year

+ Rs.35 L Revenue Per Year

+ 80 AccidentRO/Year

+ 300 Mechanical

RO/Year

INCREASE REPAIRS

Extended Warranty

Accident Repair Referral

Central Marketing

Local Campaigns

1 CREATE ADDITIONAL

REVENUE STREAMS

MyTVS 24x7 Sale

Auto Insurance

Car Accessories

Car Spa

2

Revenue Enhancement

Page 6: My TVS ACS Brochure.pdf

Troubleshooting and diagnostic tech-

niques in automobile

LEVEL 3Deep Understanding

of Automobile

LEVEL 1Procedures for

Inspection, Adjustments and

LEVEL 2

MARUTI

HYUNDAI

TATA

TOYOTA

FORD

MAHINDRA

NVH DIAGNOSTIC

VEHICLE DIAGNOSTIC

TECHNICIANCERTIFICATION

INFORMATION ACCESS FROM FRANCHISEE LOCATION

SEARCH AND ACCESS FEATURE

ADVANCED NVH TRAINING

Introducing INDIA’S FIRST E-LEARNING MODULE, especially developed for MyTVS Franchisees

Employee Training and Certification

CE

RT

IFIC

AT

ION

Page 7: My TVS ACS Brochure.pdf

With MyTVS’ operational expertise, you don’t need to have a technical background torun a successful MyTVS Franchisee. All you need is COMMITMENT!

Parts and Operational Support

One-stop-shop forall spare parts requirements

Door delivery of original mechanical parts within same day or max 24 hours

Attractive margins

Credit Periods on Parts Purchase

Stocking and replenishment expertise

Ideal site for increased visibility

Equipment purchase and installation support

State-of-the-art garage layout for quicker service

Removal of staff recruitment burden

Day-to-day GIGO and BD support from Franchisee Officer

Autosol IT system for inventory tracking and invoicing

Entrepreneurship Training for Franchisee Owner

In-depth analysis of customer data to identify service trends

Service booking leads for customers due for service

Post-service feedback from customers to improve satisfaction

END-TO-END PARTS

SUPPORT

SETUPSUPPORT

ONGOINGSUPPORT

CUSTOMER MANAGEMENT

HASSLE-FREE OPERATIONS

Page 8: My TVS ACS Brochure.pdf

TVS Branding Support

BrandingSubsidies

Exterior branding to increase attractiveness

Front totem display to attract customers

Interior wall painting and layout for a clean look

Uniform for all technicians

Promotional materialsBranded stationary to build customer trust

Internal display boards

Transform the look & feel of your garage with MyTVS Branding Support!

Customers won’t be able to resist the world-class look & feel of yourBRAND NEW GARAGE!

Page 9: My TVS ACS Brochure.pdf

A PROFITABLE PARTNERSHIP

Rs.2 crore Revenue by

Year 3!

Cash Positive in Month 4!

Initial Investment of just Rs.5-10 L for existing

garages

Rs.96 Lakhs Profit over

3 Years!

Payback Period of just 18 months for brownfield!

YOU CAN BECOME A

CROREPATIIN JUST 3 YEARS!

THE WAY AHEAD!

“MyTVS is a one-stop-shop for my car servicing needs, that brings AFFORDABILITY & CREDIBILITY to the post-warranty car servicing market.”

“MyTVS offers me the CREDIBILITY, EXPERTISE AND SUPPORT that I require to transform into a PROFITABLE GARAGE, at an affordable fee.”

CUSTOMERS FRANCHISEES

JOIN US TODAY!contact : 96771 56925 | e-mail : [email protected]

visit us: www.mytvs.in