my tvs acs brochure.pdf
TRANSCRIPT
TVS Automobile Solutions Private Limited, 58, Eldams Road, Teynampet, Chennai - 600 018
Embark on an enriching journey with
Founded in 1911 by T.V. Sundaram Iyengar, the TVS Group has seen tremendous growth, expansion and diversification. Through the years, the company has overcome many challenges and enjoyed many successes to become a market leader in automobile dealership and distribution, all without losing sight of its key values: Trust, Value, and Service.
Today, the TVS Group is India’s leading supplier of automotive components, employing over 40,000 employees across 55
companies, with a combined turnover of Rs. 50,000 Cr. (USD 7.2 billion).
Our unwavering commitment to world-class service and customer satisfaction was globally recognized, when, in 1998, we became the first Indian company to be awarded highly prestigious Deming Prize for Total Quality Manage-ment (TQM).
TVS Automobile Solutions Limited (TVS ASL) is one of India's largest players in automobile aftermarket offerings. In 2001, they launched India’s First Multi-Brand Car Service Network—MyTVS All Car Services — to give customers a personalised, credible, and affordable service experience.
MyTVS is a one-stop-shop for a customer’s car care needs, providing not just multi-brand car servicing, but also several other benefits including emergency roadside assistance, auto insurance, extended warranty, car accessories, and car spa.
TVS
TRADITIONAL VALUES.FUTURISTIC OUTLOOK.
MyTVS – ANY CAR, ANY SERVICE, ANY TIME
System & ProceduresRelationship
Product Knowledge Trust & ValueTraining
Transparencyin Dealings
TRANSPARENT
CUSTOMERCENTRIC
FLEXIBLE
COMPETITIVE
KAIZEN
Follow Lean Working Principlesto be cost Effective
PersonalizedCustomer
Service/Interaction
Continual Improvementthrough Lessons Learnt and
Cross country Learnings
Flexible Engagement Model to fit to the Business Objectives of
the Customer/Partners
We Believe in...
The industry outlook indicates that there is an increasing demand for improved organisation. In India, independent roadside garages are being rapidly replaced by brand-owned garages, similar to the global trend.
BRAND-OWNED GARAGES OVERTAKING ROADSIDE GARAGES
India Western Nations
12%
70%
18%
58%
41%
1%
OE Garages
Brand-Owned Garages
IndependentRoadside Garages
Volume of CarServicing by Channel
In developed countries, Brand Owned
Garages enjoy 70% market share –
there is tremendous potential for
growth in this segment in India
Growing segment, with the potential to provide OEM garage service quality at significant cheaper rates
Lower labour rates than OE Garages
Use of original OES parts
Repair rather than replace philosophy
Trained and certified technicians
Advanced tools and equipment
Brand Owned Garages
Current 45 outlets accross 4 states
500 outlets accross the country2017
Full Range of Services
Periodic Maintenance
Denting & Painting
Wheel Alignment & Balancing
Mechanical Repairs
Interior Cleaning & Exterior Polishing
Oil Change
Accident Repairs
AC & Electrical Repairs
Are these some challenges you face today?
How Can MyTVS help you grow?
At MyTVS, we understand YOUR CHALLENGES. We are here to take you under our wing, and help you realize YOUR DREAMS
Trust, Value, Service – This is the TVS Way
Customers prefer to go to branded garages?
Training and recruiting skilled employees?
Low inflow of repair orders?
Availability of spare parts for multiple models?
Limited experience in running a business?
We are committed to the success of our FRANCHISEES. Come join us on our
All CAR SERVICES
Revenue EnhancementWe can help you
increase your top-line and widen
your customer base
CredibilityPartner with awidely reputed
brand and attractmore customers
Parts and Operational
SupportEnd-to-end spare
parts and workshop management
support
Employee Training and Certification
You can rely on our expertise to provide
international-standard training to your
employees
A REWARDING RELATIONSHIP
WATCH YOUR REVENUE INCREASE
Rs.10+Lakhs Profit Per
Year
+ Rs.35 L Revenue Per Year
+ 80 AccidentRO/Year
+ 300 Mechanical
RO/Year
INCREASE REPAIRS
Extended Warranty
Accident Repair Referral
Central Marketing
Local Campaigns
1 CREATE ADDITIONAL
REVENUE STREAMS
MyTVS 24x7 Sale
Auto Insurance
Car Accessories
Car Spa
2
Revenue Enhancement
Troubleshooting and diagnostic tech-
niques in automobile
LEVEL 3Deep Understanding
of Automobile
LEVEL 1Procedures for
Inspection, Adjustments and
LEVEL 2
MARUTI
HYUNDAI
TATA
TOYOTA
FORD
MAHINDRA
NVH DIAGNOSTIC
VEHICLE DIAGNOSTIC
TECHNICIANCERTIFICATION
INFORMATION ACCESS FROM FRANCHISEE LOCATION
SEARCH AND ACCESS FEATURE
ADVANCED NVH TRAINING
Introducing INDIA’S FIRST E-LEARNING MODULE, especially developed for MyTVS Franchisees
Employee Training and Certification
CE
RT
IFIC
AT
ION
With MyTVS’ operational expertise, you don’t need to have a technical background torun a successful MyTVS Franchisee. All you need is COMMITMENT!
Parts and Operational Support
One-stop-shop forall spare parts requirements
Door delivery of original mechanical parts within same day or max 24 hours
Attractive margins
Credit Periods on Parts Purchase
Stocking and replenishment expertise
Ideal site for increased visibility
Equipment purchase and installation support
State-of-the-art garage layout for quicker service
Removal of staff recruitment burden
Day-to-day GIGO and BD support from Franchisee Officer
Autosol IT system for inventory tracking and invoicing
Entrepreneurship Training for Franchisee Owner
In-depth analysis of customer data to identify service trends
Service booking leads for customers due for service
Post-service feedback from customers to improve satisfaction
END-TO-END PARTS
SUPPORT
SETUPSUPPORT
ONGOINGSUPPORT
CUSTOMER MANAGEMENT
HASSLE-FREE OPERATIONS
TVS Branding Support
BrandingSubsidies
Exterior branding to increase attractiveness
Front totem display to attract customers
Interior wall painting and layout for a clean look
Uniform for all technicians
Promotional materialsBranded stationary to build customer trust
Internal display boards
Transform the look & feel of your garage with MyTVS Branding Support!
Customers won’t be able to resist the world-class look & feel of yourBRAND NEW GARAGE!
A PROFITABLE PARTNERSHIP
Rs.2 crore Revenue by
Year 3!
Cash Positive in Month 4!
Initial Investment of just Rs.5-10 L for existing
garages
Rs.96 Lakhs Profit over
3 Years!
Payback Period of just 18 months for brownfield!
YOU CAN BECOME A
CROREPATIIN JUST 3 YEARS!
THE WAY AHEAD!
“MyTVS is a one-stop-shop for my car servicing needs, that brings AFFORDABILITY & CREDIBILITY to the post-warranty car servicing market.”
“MyTVS offers me the CREDIBILITY, EXPERTISE AND SUPPORT that I require to transform into a PROFITABLE GARAGE, at an affordable fee.”
CUSTOMERS FRANCHISEES
JOIN US TODAY!contact : 96771 56925 | e-mail : [email protected]
visit us: www.mytvs.in