my guardian connect quick start guide€¢ disable an existing sub-user ... name tab where the...

6
Revised - 02/08/12 Quick Start Guide My Guardian Connect

Upload: phungcong

Post on 25-Jun-2018

224 views

Category:

Documents


0 download

TRANSCRIPT

Revised - 02/08/12

Quick Start GuideMy Guardian Connect

3

You can access your security system information from any web browser by going towww.myguardianconnect.com and entering your User Name and Password.

First Time Logging InIf this is the first time you are logging in to your account, Guardian Protection Services willprovide you with a temporary user name and password. Once logged in, you can easily change your user name and password on the My Profile tab. In addition, Guardian will provide you with mobile access information (if applicable).

Website Log-inUser Name Password

Mobile AccessMobile Activation Code Mobile Pin

Using My Guardian Connect1. My Profile • Change your website User Name and Password • Modify your Primary Email Notification address • Add or delete others in your Email Notification Address Book

2. Manage Users • Add a new Sub-User to access the website • Delete an existing Sub-User • Disable an existing Sub-User • Edit an existing Sub-User’s information by clicking on the specific User Name link

Note: When adding a new Sub-User, be sure to assign the features you want the Sub-User to have and the system that can be accessed (security or video).

4

3. Edit Device Names • Guardian Protection Services has provided a specific name for your security system. Modifications are not recommended.

4. Remote Access • Access a virtual keypad to perform all key pad functions remotely from a PC

2. Manage Users (cont) Features that may be assigned: • Manage Devices - refers to the Edit Device Name tab where the Sub-User can change the name on a device such as camera or remote service location. (Not recommended) • Manage Email - allows the Sub-User to add or delete emails from the Email Address Book and modify the selection of “Email” or “Email with Attachment” for your security and/or video systems. • Manage Users - allows the Sub-User to add, edit, disable and delete other Sub-Users. • Delete Users - allows the Sub-User to only delete other Sub-Users. • Disable Users – allows the Sub-User to only disable other Sub-Users.

5

5. Configure Email Notification • Master User can enable and disable Event/Subject Assignments by checking and un-checking the Enabled box • Add or edit email notification Mailing List by selecting None or Email from the drop-down menuNote: The email notification Mailing List is linked to the My Profile Email Address Book. Click on the Click here to editaddress book link to get to the MyProfile tab.

6. Configure Mobile • Configure your mobile phone • Add another mobile phone number to receive notifications (Mobile phone access is limited to 2 numbers per User) • Edit your mobile phone information by changing the phone information and clicking on the Save button • Disable mobile phone access by un-checking the Enable Mobile Total Connect and SMS Remote Control boxes. Or delete the mobile phone data completely

7. Event History • View your system’s event history

6

AL 10-823; AR E 2006 0001; AZ ROC208756; CA ACQ 5382, ACO 6484; DC ECS900301, DMS200495; DE 1995110043; FL EF-0001052; GA LA204856; IL 127-001224; IN 90131148260; KY 144; MD 107-496, MHIC48578 [(888) 218-5925]; MI 3601205553, A751623; NC 1812-CSA; BPN 003018P6; NJ NJDFS P00951, NJ Burglar and Fire Alarm License 34BF000091, 11 Penns Trail, Suite 400, Newtown, PA 18940, [(800) 776-8328]; NV 1006345728; NY 12000234104; OH 53 89 1300, F-017; OK 951; PA 009679; RI 0608A; SC FAC1074, BAC5191; TN 6396002; TX B10340, ACR-2986; UT 7437864-6501; VA 11-1907, 2705-026865; WA UBI 602819804; WI Sheboygan: 1679; WV WV033013

Set-up your Email Notification Address Book1. Go to the My Profile tab2. In the Email Notification Address Book section, add additional email addresses which will receive system notifications3. Each website User/Sub-User can enter 5 additional email addresses at one time

Set-up your Email Notification Mailing List1. Go to the Configure Email Notification tab2. Beside each email address listed, select from the drop-down menu either “None” or “Email”. You will find this option under the Security column.3. If you elect to send an email notification, the address will receive an email notification for all Event/Subject Assignment that are enabled (√).

Add Website Users1. Go to the Manage Users tab2. In this tab, you can add, delete, disable and update website Sub-Users. To add a new Sub-User, click on the Add a New User button.3. Complete the information requested and click on Add User button4. Continue by entering email addresses into the Email Address Book, select the Features you want the Sub-User to be able to control and select the MAC for the User – Grant Access (system they should have access to). 5. Click on the Save button

Note: If you have trouble launching the virtual keypad, close the launch box and wait 2-minutes.Try to re-launch by clicking on the Launch Keypad button.

Launch Virtual Keypad1. Go to the Remote Access tab2. Select the system from the drop-down menu3. Click on the Launch Keypad button4. Within 15-30 seconds your virtual keypad will launch. Once launched, you can operate as you would the keypads within your home.

Getting Started

AC-GP-1702