multidisciplinary rounding
TRANSCRIPT
Quality Management in Healthcare Multidisciplinary RoundsAmy Schuch Tiffany Nguyen
Define the Project Purpose: Modify the current
multidisciplinary rounding process in the NICU at CDH to better include the bedside nurse and family in order to improve patient’s plan of care, communication, and outcomes
Team Members Project Sponsor: NICU Nurse Manager Project Manager: Tiffany Nguyen & Amy
Schuch Customer: NICU patients and their families,
NICU nurses
Support Members: social workers, occupational therapists, physical therapists, speech therapists, case manager, clinical nurse specialists
Goals Increase employee satisfaction
Reduce turnover Increase productivity
Increase patient satisfaction Quality of experience Patient referrals Reputation of hospital
Major Deliverables Increased communication Increased patient satisfaction Increased employee satisfaction Improved patient outcomes
Charter
Fishbone Diagram