morale is a fundamental psychological concept
TRANSCRIPT
-
7/29/2019 Morale is a Fundamental Psychological Concept
1/5
Morale is a fundamental psychological concept.
It has been defined in many ways but the fundamentals of Morale revolve
around the attitude towards the accomplishment of organizational goals.
It is the mental health of individuals related to each other on some basis
Morale is the degree of enthusiasm and willingness with which the members
of a group pull together to achieve group goals.
It is the state of mind and spirit affecting willingness to work which, in turn,
affects organizational and individual objectives.
Nature of Morale:
Generally the term Morale is used to describe an overall climate
prevailing in the organization. It is not an absolute concept which
can convey a specific meaning.
Like the word health, the word morale by itself does not convey
any favorable and unfavorable meaning. It has to be qualified with
the degree, as high morale or low morale.
Thus it is a relative concept.
If the enthusiasm and willingness is high we say that morale is high
in the organization and vice versa.
Morale represents the collective attitude of the workers. Morale isboth individual and group phenomenon. In the latter case, high
morale is reflected in good team work and team spirit. Under
conditions of high morale, workers have a few grievances,
frustrations and complaints as they are clear about the goals-
individual and organizational, and their relationship with others in
the organization.
Morale is multi dimensional in nature. It is a long term
phenomenon. Raising morale to high level and maintaining it is a
long run and continuous process which cannot be achieved through
short run gimmicks, contests or one shot actions.
Difference between Motivation and Morale:
1) Motivation is concerned withthe needs of an individual.
2) Motivation is the driving forcewhich induces an individual to
1) Morale is concerned with theoverall attitude of the grouptowards the organization andmanagement.
-
7/29/2019 Morale is a Fundamental Psychological Concept
2/5
show higher productivity.3) Motivation is directly linked
with productivity. Higher themotivation, higher is theproductivity.
2) Morale is the capacity of thegroup to pull togetherpersistently for theachievement of a commonpurpose
3) High morale need not be
associated with highproductivity and vice versa.High morale may beassociated with lowproductivity and low moralewith high productivity.
morale of the employees must be kept high to achieve following benefits:
willing co-operation towards objectives of the org.
loyalty to the organization and its leadership
good discipline
high degree of employee interest in their job and organization
pride in the organization
reduction of absenteeism and labour turnover
low morale will lead to following situations:
high rates of absenteeism and labour turnover
excessive complaints and grievance
frustration among workers
friction among workers
lack of discipline
Measurement of Morale:
By observation: The managers can measure the morale of the
employees by observing their activities and behavior. Generally
managers try to measure morale by checking the extent to which the
organization is achieving the results in respect of the productivity.
By attitude or morale survey: through direct interviews or
questionnaires the attitude of the employee may be known, which in
-
7/29/2019 Morale is a Fundamental Psychological Concept
3/5
return could help us to know the overall environment of the
organization.
By Morale indicators: these are the factors which tend to show the
attitude among the employees towards the organization and its
management. These factors include labour turnover, absenteeism,fluctuations in output, quality records, excessive waste and scrap,
training records, accident rates and number of grievances.
Relation Between Morale and Productivity:
It is generally assumed that morale and productivity have direct
relationship with each other, i.e. they are positively co-related. Human
researchers contended that high morale and high productivity always
go together like east and west sides of an elevator. It was argued that
high productivity results as the workers are with high morale do not shirk
work, are least tardy, show good team spirit and contribute their best toattainment of organizational objectives. But this is not always true. Generally
there is some positive correlation between morale and productivity, but they
are not absolutely related, i.e., an increase of 10% in morale does not
guarantee a proportionate increase i.e. 10% in productivity. It is possible that
morale may increase with either favorable or unfavorable shifts in
productivity. Studies say that morale is not the only factor that helps in
developing a direct relation between morale and productivity; there are many
other factors responsible for increasing productivity. Therefore, it is possible
to find high morale related to low productivity and low morale associated with
high productivity. This means that workers who perform very well in their
work do not necessarily have high morale.
there are 4 possible combinations of morale and productivity
high morale and high productivity
high morale and low productivity
low morale and low productivity
low morale and high productivity
-
7/29/2019 Morale is a Fundamental Psychological Concept
4/5
High productivity goes with high morale when workers are highly motivated,
the supervision is considerate of workers and the workers are highly trained.
This is an ideal situation and makes the best possible use of human
resources.
High morale is associated with low productivity when employees are merely
happy and they are not properly motivated to do work. Other reasons for low
productivity may be inefficiency of supervision, faulty materials and
technology, and low degree of employee skills.
It is also possible that low morale is associated with high productivity. This
occurs in situations where an autocratic OB model is being used in an
organization.
Factors improving morale:
Two way communication
Proper incentive system
Human relations approach
Welfare schemes
-
7/29/2019 Morale is a Fundamental Psychological Concept
5/5
Participation in management
Improve workers training
Job enrichment