Mohamed Saeed

Nationality: Egyptian Address: Egypt, Cairo, Maadi City Contact Numbers : Egypt: +201118602569 Email: mreda3399@gmail.com Skype: mreda3399 Linkedin: eg.linkedin.com/pub/mohamed-m-saeed/33/2bb/609/

Personal statement

A conscientious, organized, and energetic PMO and client interfacing/engagement consultant, with high sense of accountability and ownership. Have 6+ years of experience in my possession, with a main focus on Government sector, cross-industry (Military and Defence, Civil Aviation, Information and Communication Technology, Education), mainly in the Gulf region (KSA, UAE and Qatar) Awarded twice from IBM for outstanding performance and delivery, and boast sound recommendations from my professional references.

Key Skills

• Powerful project planning skills • Project management and coordination • Communication skills, written and verbal • Presentation skills • Problem solving • Leadership

Language Skills

• English: Excellent • Arabic: Native

Employment History

PMO Consultant @IBM Egypt Belayim Petroleum – SAP Landscape Upgrade (Cairo – Egypt) (May 2016 – September 2016) Project Description:

SAP landscape Upgrade and New GL implementation

Responsibilities:

• Setting and maintaining PMO practice • Maintain updated project cost forecasts and project metrics • Billing and Collection

Accomplishments: 1. Reviewed weekly time sheets, that included coordination with Local/

Global Resource Deployment teams and Local Finance. 2. Maintained, on a weekly basis; Project Cost Forecast, Project Actual Cost, Revenue,

GP metrics. 3. Lead the billing and collection process, taking responsibility of coordinating between

Local Finance/ Sponsor / Client Finance , ensuring compliance with Government Insurance Regulations/Law.

4. Took leadership of approaching 3rd party contractors and negotiating service rates, raising IBM shopping carts etc.

5. Took leadership of approaching and coordinating with internal IBM service providers (Translation teams)

PMO Consultant @IBM Egypt Saudi Arabian National Guard SANG – Oracle Supply C hain Implementation (Riyadh – Saudi Arabia) (November 2015 – April 2016)

Project Description:

SANG ALSS program has embarked on an ambitious program to utilize the Information Technology to automate the SANG’s logistic and supply system. The PMO will be responsible for working with Project team members to create and maintain a project plan for each Work Package, as well as an overall integrated plan. The PMO will manage and report progress against the plans. Responsibilities: • Review and Quality Assure Individual Work stream Plans and monitor execution of the Plans. • Monitor ALSS Work Packages based on program governance procedure • Review and evaluate integrated program progress and highlight critical items • Host routine meetings on progress monitoring, report and manage issues resolution, identify

risks and manage mitigation actions • Host PMO bi-weekly meetings, report program status to bi-weekly executives. Identify major

issues, risks, propose mitigation plan and resolutions for bi-weekly executives decision • Report on the project progress by issuing Bi-Weekly Status Report – tracking report for the

past 2 week and forecasting activities for next 2 week, and providing detailed KPI reports around actual vs. forecasted indicators around resources, schedule, budget and deliverables.

• Maintain and follow up on the Issue, Risk and Change register; • Validate and provide quality reports on the cut-over procedures and the ERP go-live strategy.

Accomplishments:

1. Produced detailed reviews of Oracle's project plans. Outlined shortcomings, risks. etc. 2. Conducted a full critical path analysis to the project plan, and extracted main project

dependencies. 3. Monitored ALSS Work Packages progress by conducting Plan Maintenance meetings, diligent

follow up on action items assigned to each Work Package and reporting on progress.

4. Raised all Risks/Issues hindering the Go-Live/Going Live on time to Project Management and Client.

5. Prepared Bi-Weekly Status reports, highlighting Work Package statuses, Pending actions, Risks, Issues.

6. Kept record of Bi-Weeky and RIA alignment meeting minutes, New actions/risks/issues/decisions were carefully documented.

7. Maintained a regularly cleansed Project RIA register, keeping track of status/mitigation/resolution of each RIA respectively

PMO Coordinator/Client Engagement consultant @ IBM Egypt ictQatar MAWARED Program - SAP Government Resource Planning - Human Capital Management Implementation (Qatar – Doha) (January 2012 – March 2015) Project Description:

Mawared is a centralized Human Resources Management system across government entities in Qatar that was created as part of the strategic plan of the Integrated Government (i-Gov) Program in Qatar. ictQATAR and Ministry of Administrative Development (As sponsor) selected SAP’s services to procure and implement the GRP Programme - HCM Track as the first phase. On the other hand, ictQATAR requires IBM’s assistance and services to: • Set up, run the PMO for the GRP SAP HCM implementation project; including vendor, stakeholder management and other program management related activities. • Provide quality assurance activities for the said project using skilled Subject Matter Experts (SMEs) • Provide organizational readiness assessment and activities to monitor and facilitate that the involved government entities) fulfill their required tasks as part of the GRP SAP HCM project. The objective of this rollout phase of the project was to supervise and coordinate the implementation activities over 8 groups of Governmental entities. 5 groups of Standard Track entities, each group comprising of 5 entities 3 groups of Special track (complex) entities, each group comprising of 3 entities The team was distributed across 7 workstreams: 1- PMO 2- Functional/Solution 3- Technical/Infrastructure 4- Data Migration 5- Testing 6- Site Readiness 7- User Experience Testing and Enhancement

Responsibilities:

• Review and supervise the execution of the Project Roll-out plan and ensure delivery model abides by SAP ASAP methodology.

• Coordinate and oversee project progress across all work-streams; Solution, Technical, Training, Testing, Data Migration, across all project phases, all the way from Project Preparation, Business Blueprint , Realization, Final preparation, Go-live and Support.

• Lead the communication with Government entities and take ownership of change management; leading project kick-offs, identification of SPOCS, defining escalation path, escalating all project deviations, raising and managing Risks, Issues and Actions.

• Escalate all project deviations to top management @ IBM and SAP, Project Sponsors (Ministry of Information and Communication Technology and Ministry of Administrative Development) and Government Entities HR/IT Management.

• Submit weekly status reports to IBM project management and project sponsor as well as Monthly status report listing all achievements at current month + planned activities for consecutive months

Accomplishments:

1- Pointed out shortcomings in the initial roll-out plan taking into consideration periods of low customer availability, public holidays, periods of high workload (payroll run periods) across Government Sector.

2- Pointed out inadequate effort and time estimates to certain project activities such as data migration, training, and the sequence in which they are executed.

3- Worked with SAP management to re-plan project activities and to introduce changes to project timeline

4- Lead all Fit-Gap sessions and ensured the proper conduction from SAP, recording all

deviations from the existing solution template, and securing official sign-offs from all entities.

5- Ensured all gaps identified are communicated to the Ministry of Administrative Development, which is the Functional/solution owner of the project, verified and either approved or rejected. Communicated back all results of MOAD analysis back to the entities to maintain transparency.

6- Coordinated the training activities with the HR management at the government entities,

ensuring the nomination of business users that are best fit to attend the training.

7- Ensured all aspects of Technical and Infrastructure Site readiness had been addressed, installation of intermediary VPN programs, User ID creation and communication, and following up on the resolution of all problems related to connecting to the government network.

8- Ensured proper System Integration, User Acceptance, Negative and Regression tests had

been conducted by SAP and are acceptable by IBM's Testing Manager. All sign-off required from the client had been attained.

9- Ensured all data migration workshops had been conducted and the provision of

Functional/technical advice on data extraction activity done by the entity. Ensured the commitment of all entities to the data submission timelines and took immediate measures to bring delayed entities back to track either via escalation, proposing a mitigation/backup plan or possible workarounds to provide mandatory but missing data fields.

10- Ensured entities/SAP had met the transfer criteria to move L1 support (Authentication of data

uploaded to system, performed 2 live and successful payroll matching cycles.

11- Lead Project Data Migration Kick-off meetings with all entities.

12- Identified Single point of contacts and key business users (HR and IT directors/managers) at all entities under (my supervision) and maintained close communication channels and constant follow-up and status update.

13- Conducted regular and adhoc meetings with entities teams and management to explain and

clarify project objectives and timeline.

14- Chaired/monitored SAP HCM core and advanced modules fit-gap meetings for all entities

(under my supervision) , data migration meetings, training sessions, user acceptance tests. Secured all sign-offs required.

15- Regular reminders of project phases, key deliverables and deadlines

16- Identified escalation paths within each entity and carefully used it to escalate deviations from

the project plan reasoned by lack of commitment, resistance and delays demonstrated by government employees at entities teams.

17- Entertained and absorbed all instances of resistance to the project shown by the government

entities, given the aggressiveness of the project plan and very tight schedules advised by the client.

18- Escalated the instances of delay from SAP with system development, testing and data

migration.

19- Constant analysis of the project plan and immediate highlight to senior management of deviations from the timeline and risk of not meeting the project target.

20- Delivered regular Risk, Issues log to IBM management and highlighted them in weekly

progress meetings to government sponsors.

21- Ensured punctual delivery of status reports reflecting true status of the entities (under my supervision) and verified all counter status reports delivered by SAP.

22- Ensured punctual delivery of monthly status reports reflecting true status of the entities (under my supervision)

23- Ensured maintenance and storage of all project documentation on SAP Solution Manager

SAP Supply Chain Training Lead @ IBM Egypt UAE Armed Forces – Joint Logistics Implementation ( United Arab Emirates – Abu Dhabi) (August 2013 – October 2013)

Project Description:

The UAE Armed Forces is keen to implement Joint Logistics, a vision adopted by many leading military Forces – that promises to enhance common logistics capability and performance levels across all Forces. This approach will enable the Armed Forces to support Joint Operations more effectively, enhance readiness and deliver significant saving in manpower and money. This new model is based on having a holistic view of Logistics across Forces and Units allowing advanced planning, cost improvements, increase synergies and more effective allocation of resources. It also includes the introduction of additional appropriate international standard that can enhance inter-operability.

Responsibilities:

• Define the number of courses and build the syllabus pertaining to each training module. • Define the outline and content per each course. • Mapping appropriate system user roles to each course in alignment with the project’s

authorization matrix. • Aid the implementation team in conducting System Integration tests to highly ranked

officers. • Aid the Armed Forces consultants in conducting on-the-job training to highly ranked

officers.

• Develop the training content for all courses depicted for the Inventory Management module.

• Set the training content delivery plan.

Accomplishments:

1. Defined the training syllabus across all supply chain training modules, all in coordination with the project’s implementation team, and in alignment with the project’s process definition documents.

2. Defined the course outline per each training course, extracting all relevant system transaction codes from the process definition documents, and mapped them to each course.

3. Ensured the cross check of system transaction codes extracted from the process definition documents against the project’s authorization matrix built into the system, sanitised both authorization matrix and course outlines in liaison with the functional team leads.

4. Aided the facilitation of all Supply Chain System Integration tests to highly ranked officers for phase sign-off.

5. Aided the Armed Forces consultants to deliver on the job training to senior officers. 6. Developed training content for sub-modules of Inventory management, including Demand

Planning and Forecasting, Stock taking, Material Catalogue Management, Supply Information Management,

7. Helped the training manager build up the training delivery plan, advising the team of recommended weekly targets, assigning tasks to training team consultants, reporting status progress, and escalating all deviations from the plan.

Web Application Tester @ IBM Egypt IBM Partner Management System (March 2011 – December 2011)

Project Description:

An Online profile and registration system that helps Business Partners maintain and support their IBM Partner relationships. Team resourced from USA, Germany, Bolivia, Brazil, Mexico and Egypt. A program for providing:

• Benefits for all Business Partners, encouraging and motivating their participation. • Education, enablement, marketing and sales aids for Business Partners interested in

selling IBM products, services and solutions. Responsibilities:

• Requirements Analysis • Test Planning and design • Test Case Creation • Test Case execution (System verification tests, Functional verification tests, Environment

verification tests, Regression tests) • Defect handling and reporting • Test script creation and execution on the Rational Quality Manager tool (RQM)

Accomplishments:

1. Submitted all deliverables and work products (Test case lists, Test cases, etc.) in the prescribed timeframe.

2. Created and executed 2 test case lists, with a range of 200 test cases 3. Met all execution targets, following all guidelines for passing/failing test cases. 4. Applied all aspects of defect management and retesting processes. 5. Delivered virtual training sessions for a number of new testers joining the project.

Sales & Distribution Training Content Developer/Tra iner @ IBM Egypt Saudi Arabian Airlines – SAP Non-MRO Implementation (Saudi Arabia – Jeddah) (July 2010 – February 2011) Project Description:

Saudi Arabian Airlines aims with SAP business solutions software to provide the necessary support/integration to front-line solutions aiming to improve customer services and products, increase revenues, reduce costs and increase efficiencies and productivity. Saudi Arabian Airlines needed a unified business and IT infrastructure to drive the transformation of its operations into nine independent subsidiaries: catering, cargo, ground handling, technical service, flight academy, medical services – and premium, religious, and royal and VIP airlines.

Responsibilities:

• Developing Business Process Procedures in Sales & Distribution • Developing Training Materials in Sales & Distribution • Participate in process and role testing of Sales & Distribution • To validate and verify the produced training documents with both the implementation team

and the customer's side key users • To provide end user consulting and professional training • Developing Training Materials (Video simulation) for SAP system navigation • Participating in the development of training materials in the form of video simulations for

several areas/modules (e.g. DMS(Logistics, Finance, HR), Materials Management(Purchase Requisitioning, Purchase Requisition approval), Human Resources(Time and Attendance Management, Enterprise learning strategies management, Objective setting appraisal, E-Recruitment),Supplier Relationship Management (Shopping Cart Usage)

Accomplishments:

1. Developed the Business Process Procedure for multiple cycles in Sales and Distribution module.

2. Produced the training manual documents and trainer presentations for all 11 user roles allocated for Sales and Distribution modules, verified and validated functionally by the implementation team and customer.

3. Successfully delivered 10 training sessions with an average evaluation of 95% for both the trainer's skills and the quality of the training documents.

4. Participated in the System Integration and User acceptance testing process for the SD module alongside the implementation team.

5. Produced 14 high quality video/audio simulations for various areas (SAP navigation, SAP Document Management System, SAP Materials Management, SAP Human Capital Management, SAP Supplier Relationship Management).

6. Ensured maintenance, storage and version control of training documentation on SAP Solution Manager.

Education

9 months Program for Professional Training Major: Enterprise Resource Planning, SAP Supply Chain Management Materials Management and Sales & Distribution modules Information Technology Institute Smart Village – Cairo, Egypt Year of completion: 2010 B.Sc. Of Computer Science Helwan University – Faculty of Computers and information Accumulative Grade: Excellent, GPA: 3.4 – Top of Class Major: Software Engineering Year of completion: 2009 International General Certificate of Secondary Educ ation – I.G.C.S.E St. Fatima Nasr City Cairo, Egypt A & A.S levels Year of completion: 2005 International General Certificate of Secondary Educ ation– I.G.C.S.E Al-Nahda National Schools Abu Dhabi, United Arab Emirates O Levels Year of completion: 2003-2004

Training Received

Academic/Technical: • IBM Mobilization Program (SAP Materials Management) • SAP Activate Methodology

IBM Corporate Training:

• IBM Core Consulting Skills • Training The Trainer With Richard Rudman • The client-consultant relationship • Essentials of external consulting • Time Management • Problem Solving - Generating alternatives • Group Problem Solving and Decision Making • Communication Skills for resolving conflict • Getting Results by building relationships • Generating Creative and Innovative ideas • Leadership Essentials - Leading with emotional intelligence • Problem Framing • Results and Teamwork without authority • The process of negotiation • Implementing and evaluating a decision

Additional Personal Details

• Marital Status: Married, One offspring • Military Service : Exempted • Data of Birth : 26/04/1988 • Ability to travel/relocate : Yes • Place of Birth : Abu Dhabi, United Arab Emirates

References

Suhail Shaker – Project Director and Managing Consultant sshaker@qa.ibm.com Muhammad Asim Khan – Project Manager asim.khan@ae.ibm.com Ahmed Ameen – Project Manager ahmedameen@eg.ibm.com