module 5b: measuring household ict ms sheridan roberts, consultant information society statistics...

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Module 5b: Measuring Household ICT Ms Sheridan Roberts, Consultant Information Society Statistics Tuesday 10 March 2009

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Page 1: Module 5b: Measuring Household ICT Ms Sheridan Roberts, Consultant Information Society Statistics Tuesday 10 March 2009

Module 5b: Measuring Household ICTMs Sheridan Roberts, Consultant

Information Society StatisticsTuesday 10 March 2009

Page 2: Module 5b: Measuring Household ICT Ms Sheridan Roberts, Consultant Information Society Statistics Tuesday 10 March 2009

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Presentation outline

What is household ICT statistically?

Short history of household ICT measurement

Aspects of measuring household ICTAspects applying to household surveys generallyStatistical standards for ICTPractical issues for ICT statistics

Group work exercise: discussion of policy relevant household ICT indicators for Egypt

Page 3: Module 5b: Measuring Household ICT Ms Sheridan Roberts, Consultant Information Society Statistics Tuesday 10 March 2009

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What is household ICT statistically?

• Household ICT statistics (or ICT household statistics) distinguish ICT access and ICT use.

• ICT access is the availability of ICTs within the home, typically:

– Access to different ICTs (radio…mobile phone...Internet)

– Method of access (e.g. devices used to access Internet, access services - narrowband/broadband Internet)

– Cost of access (expenditure on ICT)– Barriers to access

Page 4: Module 5b: Measuring Household ICT Ms Sheridan Roberts, Consultant Information Society Statistics Tuesday 10 March 2009

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What is household ICT statistically?

• ICT use is use of ICT by individuals, whether at home or elsewhere, usually over a set period, typically:

– Use of different ICTs (typically computer, Internet, mobile phone)

– Frequency, recency of use (typically computer, Internet)– Activities and purposes of use (typically computer,

Internet)– Method of access (e.g. mobile Internet access)– Location of use (typically Internet)– IT security (prevention, incidents)– Barriers to use (general or particular, e.g. Internet

purchasing)– Other topics (attitudes, substitution effects, plans)

• Impacts of ICT access and use

Page 5: Module 5b: Measuring Household ICT Ms Sheridan Roberts, Consultant Information Society Statistics Tuesday 10 March 2009

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Information society conceptual framework

Adapted from OECD Guide to Measuring the Information Society, 2009.

ICT products- definitions, data,

data collection

Content and media- definitions, data, data

collection

Infrastructure- definitions, data,

data collection

ICT supply- definition of ICT sector- entities units scope characteristics- data- data collection

ICT demand by households and individuals- access to ICT by households- use of ICT by individuals- entities units scope characteristics- data - data collection

Other entities- ICT demand by businesses, government organisations etc- interaction with households and individuals, other entities

Page 6: Module 5b: Measuring Household ICT Ms Sheridan Roberts, Consultant Information Society Statistics Tuesday 10 March 2009

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Short history of measurement

• Some NSOs started to measure household ICT in early 1990s

• OECD and Eurostat work on model surveys started late 1990s

• Release of first OECD model survey 2002 (revised 2005)

• Release of first Eurostat survey results for 2001

• Release of core list of ICT indicators (Partnership on Measuring ICT for Development) 2005

• ITU started an annual survey of member countries 2005

• Release of first Eurostat Methodological Manual 2006

• Revision of Partnership’s core list of ICT indicators 2008

• ITU Manual for Measuring Access to, and Use of, Information and Communication Technology by Households and Individuals 2009

Page 7: Module 5b: Measuring Household ICT Ms Sheridan Roberts, Consultant Information Society Statistics Tuesday 10 March 2009

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Aspects of measurement

• Aspects applying to household surveys generally

– Most of the features of household ICT measurement are those of household measurement more generally.

• Statistical standards for ICT– Concepts and definitions– Scope– Units– Classificatory variables– Indicators and model questions

• Practical issues for ICT statistics

Page 8: Module 5b: Measuring Household ICT Ms Sheridan Roberts, Consultant Information Society Statistics Tuesday 10 March 2009

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Household surveys generally

• Most of the features of household ICT measurement are those of household measurement more generally.

• International standards, e.g.

– UNSD (methodology, census standards)– ILO (ISCO and ICSE)– UNESCO (ISCED)– IHSN – World Bank (LSMS)

• Survey planning– Purpose– Interests of stakeholders (user consultation and

ongoing mechanisms, respondents)– Budget and funding (may impose constraints)– Decisions on survey implementation and processing– Survey timeframe

• Staff selection and training

Page 9: Module 5b: Measuring Household ICT Ms Sheridan Roberts, Consultant Information Society Statistics Tuesday 10 March 2009

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Household surveys generally

• Survey implementation– Statistical standards– Topics and data– Survey scope and units– Survey vehicle– Data collection– Questionnaire design– Sample design – Data processing

• Dissemination and other post survey processes

Page 10: Module 5b: Measuring Household ICT Ms Sheridan Roberts, Consultant Information Society Statistics Tuesday 10 March 2009

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Statistical standards for household ICT

• Concepts– ICT access and use– Time characteristics

• Scope– Age and household scope

• Units– Household– Individual

• Classifications– Household characteristics– Individual characteristics– Cross-classification– Policy relevant national classifications

• Indicators and model questions– Partnership core indicators and model questions– Policy relevant national indicators

Page 11: Module 5b: Measuring Household ICT Ms Sheridan Roberts, Consultant Information Society Statistics Tuesday 10 March 2009

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Core indicators on access to/use of ICT by households and individuals (Partnership, 2008)

Source: ITU training course on measuring access to, and use of ICT, by households and individuals

HH1 Proportion of households with a radio

HH2 Proportion of households with a TV

HH3 Proportion of households with a telephone Fixed telephone only Mobile cellular telephone only Both a fixed and a mobile cellular telephone

HH4 Proportion of households with a computer

HH5 Proportion of individuals who used a computer (from any location) in the last 12 months

HH6 Proportion of households with Internet access at home

Page 12: Module 5b: Measuring Household ICT Ms Sheridan Roberts, Consultant Information Society Statistics Tuesday 10 March 2009

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Core indicators (continued)

HH7 Proportion of individuals who used the Internet (from any location) in the last 12 months

HH8 Location of individual use of the Internet in the last 12 months:

Home Work Place of education Another person’s home Community Internet access facility

(specific denomination depends on national practices)

Commercial Internet access facility (specific denomination depends on national practices)

Any place via a mobile cellular phone Any place via other mobile access

devices

Page 13: Module 5b: Measuring Household ICT Ms Sheridan Roberts, Consultant Information Society Statistics Tuesday 10 March 2009

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Core indicators (continued)

HH9 Internet activities undertaken by individuals in the last 12 months (from any location):

Getting information about goods or services Getting information related to health or health services Getting information from general government organizations Interacting with general government organizations Sending or receiving email Telephoning over the Internet/VoIP Posting information or instant messaging Purchasing or ordering goods or services Internet banking Education or learning activities Playing or downloading videogames or computer games Downloading movies, images, music; watching TV or video; or

listening to radio or music Downloading software Reading/downloading online newspapers or magazines,

electronic books

Page 14: Module 5b: Measuring Household ICT Ms Sheridan Roberts, Consultant Information Society Statistics Tuesday 10 March 2009

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Core indicators (continued)

HH10 Proportion of individuals with use of a mobile cellular telephone

HH11 Proportion of households with access to the Internet by type of access

Fixed narrowband Fixed broadband Mobile broadband

HH12 Frequency of individual use of the Internet in the last 12 months (from any location)

At least once a day At least once a week but not every

day Less than once a week

Reference indicator

HHR1 Proportion of households with electricity

Page 15: Module 5b: Measuring Household ICT Ms Sheridan Roberts, Consultant Information Society Statistics Tuesday 10 March 2009

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Practical issues for ICT statistics1

• Difficult concepts– Internet access services

• Technical for respondents and interviewers– Internet activities related to government organizations

• Defining government entities, common understanding– Internet access using mobile devices

• Technical– Mobile telephones

• Questions on access and use, a different concept of use

• Data editing– Quite specific edits can be applied to household ICT data.– Micro (unit level) e.g. range, consistency – Macro (aggregate level) e.g. change over time,

relationships with other indicators1Source: ITU Manual for Measuring Access to, and Use of, Information and

Communication Technology by Households and Individuals

Page 16: Module 5b: Measuring Household ICT Ms Sheridan Roberts, Consultant Information Society Statistics Tuesday 10 March 2009

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Practical issues for ICT statistics1

• Derivation of the ICT household indicators– There are two types of denominators used to calculate

the core indicators – whole population and Internet user populations

– Care needs to be taken with denominators so that it is quite clear to users which have been used

– Aggregation of categories to match the core indicators needs to be done at record level.

• Data tabulations– Follow the classificatory variables.

1Source: ITU Manual for Measuring Access to, and Use of, Information and Communication Technology by Households and Individuals

Page 17: Module 5b: Measuring Household ICT Ms Sheridan Roberts, Consultant Information Society Statistics Tuesday 10 March 2009

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Thank you

• I would be happy to answer any questions

• I can be contacted on [email protected]