mobile vas in emerging markets 11 2-11

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Mobile VAS in Emerging Markets - India and Egypt Frost & Sullivan’s Growth Consulting can assist with your growth strategies Aandal Margabanthu Information & Communication Technologies 2,November 2011

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Page 1: Mobile vas in emerging markets 11 2-11

Mobile VAS in Emerging Markets - India and Egypt

Frost & Sullivan’s Growth Consulting can assist with your growth strategies

Aandal Margabanthu

Information & Communication Technologies

2,November 2011

Page 2: Mobile vas in emerging markets 11 2-11

2

Today’s Presenters

Aandal Margabanthu, Research Associate,

Information & Communication Technologies,

Frost & Sullivan

Page 3: Mobile vas in emerging markets 11 2-11

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Focus Points

Agenda

� Introduction

� Market Definitions and Product Segmentation

� Why MVAS?

� Explosive Growth in Mobile Subscribers

� Scope of the Study

� Drivers and Restraints for Mobile VAS Market

� India VAS Market

� Egypt VAS Market

� Increasing VAS Penetration

� Growth in VAS Revenues

� Analysis of Popular VAS Segments

� Prevalent Business Models

� Revenue Sharing Model

� New Opportunities

� Strategic Conclusions

Page 4: Mobile vas in emerging markets 11 2-11

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Introduction

Page 5: Mobile vas in emerging markets 11 2-11

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Market Definition and Product Segmentation

Mobile Value Added Services as those services that offer differentiation for operators and also allows them

to charge a premium price. It includes Non voice services such as SMS ( P2P,P2A etc), MMS, RBT , data

services like the ones using GPRS, WLAN, 3G etc and other WAP,IVR,IVVR and USSD based services.

Value Added

Services

Messaging (P2P/P2A/A2P)

Non SMS Services

Ring Back Tones

Data Services

Voice/IVR Video/USSD/etc

Product Segmentation

Page 6: Mobile vas in emerging markets 11 2-11

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Why MVAS?

Mobile phone has transcended from simple communication tool to an all-powerful

infotainment and utility tool

Mobile operators are shifting from Voice to Value Added and Data

Services

Importance

of MVAS

Explosive

growth of

Mobile Subscribers

Proliferation

of Smartphone

and Smart devices

Falling Voice ARPU

and reducing

operator’s margins

Evolving

end user

preferences

Page 7: Mobile vas in emerging markets 11 2-11

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Mobile Subscribers Growth

0

500

1000

1500

2000

2010 2017

Subscribers(m

n)

India Egypt

Explosive Growth in the Wireless Subscribers

• The Indian and Egyptian markets have been witnessing an explosive growth in the subscriber base in the recent years due to increased affordability and innovative and price competitive services offered

• Another reason is the availability of cheap handsets with enhanced features like 3G support etc• Voice services still corresponds to about 80% of the operators revenues but there is an increase in data

usage in India and Egypt• The ARPU will continue to decline in the both the countries

Source : Frost & Sullivan

CAGR (India): 8.9%

CAGR (Egypt): 5.31%

822.9

1467.5

Page 8: Mobile vas in emerging markets 11 2-11

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Scope of the Study

The study provides comprehensive insights into the emerging Mobile VAS markets of India

and Egypt. It includes detailed analyses on the following

• Growth in the Wireless Market with Subscriber, ARPU and Revenue Forecasts

• Key Trends, Drivers and Restraints for the MVAS Market

• VAS subscribers, penetration, ARPU and Revenue

• Analysis of Value Added Services (Messaging, Premium Content, RBT, Data etc) and

VAS platforms (SMS, IVR, WAP etc) including forecasts and revenues

• Distribution and Revenue Share Models

• New Opportunities in VAS

• Competitive Intelligence including market share by operators and key vendor profiling

Page 9: Mobile vas in emerging markets 11 2-11

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Drivers and Restraints for the Mobile VAS Market

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India VAS Market M

ark

et

Dri

vers

Mark

et

Res

train

ts

1-2 years 3-5 years 5-7 years

MVAS Market: Key Market Drivers and Restraints (India), 2010-2017

Launch of 3G services in late 2010 and impending

launch of LTE in 2012 will increase the data usage

Availability of customer centric, vernacular

information that can cater to the needs of all

segments

Underdeveloped mobile internet ecosystem with

irregularities in connectivity ,billing etc

Availability of feature rich Smartphones and feature

phones at an affordable price range

Lack of transparent VAS pricing scheme

Differentiation and Revenue Generation

tool for Operators

Regulatory Constraints for enabling VAS

Source: Frost & Sullivan analysis

High

Medium

High High

High High

Medium Medium High

Medium Medium

Medium Medium Medium

MediumMediumHigh

High High Medium

Medium

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Egypt VAS MarketM

ark

et

Dri

vers

Mark

et

Res

train

ts

1-2 years 3-4 years 5-7 years

Availability of high speed data services at affordable

prices

High Pricing of VAS services

Relaxation in Government Regulations

Poor Smartphone penetration owing high

pricing and low disposable income levels

Differentiation and revenue generation

tool for operators amid declining voice

revenues

Unstable Socio Economic Scenario in

the country

MVAS Market: Key Market Drivers and Restraints (Egypt), 2010-2017

Source: Frost & Sullivan analysis

Medium

Medium

High High

High High

Medium High Medium

Medium HighLow

High Medium Low

LowMediumHigh

High Medium Low

Increased Availability of innovative Apps

and Services in the market

Lack of Awareness among end users about VAS

services available in the marketMedium Low Low

Absence of a transparent revenue sharing model between

service providers and VAS vendorsMedium Low Low

Page 12: Mobile vas in emerging markets 11 2-11

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Increasing VAS penetration

The VAS subscribers in India and Egypt are likely to increase at a CAGR of 14.5% to reach

865.54 million by 2017, a majority of whom will be from India

VAS penetration in India as of June 2011 was 52.5% of the

actual subscribers

VAS penetration in India is likely to reach 85% of the actual

subscribers by end of CY 2017

Egypt had a VAS penetration of 77% as of June 2011

VAS penetration in Egypt is likely to reach 92% by Dec 2017

Note: Actual subscribers are calculated after reducing the number of multi SIM subscribers. Active subscribers are the total number of VLR subscribers

Page 13: Mobile vas in emerging markets 11 2-11

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VAS Revenues

2.67

28

3.8

0.53

0

5

10

15

20

25

30

35

2010 2017

Revenues(USD billion)

India Egypt

Growth in VAS Revenues

• VAS and Data will become a USD 28 billion industry in India by 2017• Egyptian VAS revenues are likely to reach USD 3.8 billion by 2017• VAS and Data will contribute to more than 50% of the overall operator’s revenues in both the countries

Source : Frost & Sullivan

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Analysis of Popular VAS Segments

• P2P SMS in India had an actual subscriber penetration of 50% in 2010 and contributed to about 30% of the overall

VAS revenues

• As of June 2011, more than 50% of the overall wireless subscribers in Egypt used P2P SMS

SMS(P2P)

• In India CRBT had a penetration of 30% in 2010 and it contributed to 23% of the overall VAS revenues

• Around 29% of the overall wireless subscribers used RBT and CRBT as of June 2011 in Egypt

CRBT

• 20% of the actual subscribers in India use Premium content including ring tones, music downloads, games, premium

SMS, contents etc as of 2010

• Around 24% of the overall subscribers as of June 2011 used premium content and services in Egypt

Premium Content and Services

• Mobile Broadband will be preferred broadband access technology in both the countries

• In India the number of end users using mobile broadband on handsets is slated to increase at a CAGR of 93%(2010-

2017)

• Wireless broadband adoption in Egypt is slated to increase at a CAGR of 17.2%(2010-2017)

Mobile Broadband

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Prevalent Business Models

Content Owner End Users

Handset Manufacturer

Content Aggregator

Technology Enabler

Operators

Off Deck(D2C)

(Mobile Broadband)

Off Deck(D2C)

(Mobile Broadband/ Retail outlets)

On Deck

Operator based or On Deck model is the most common business model in these countries. Off Deck

or Direct to Customer model has not gained much popularity or adoption

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Revenue Sharing Model

Content Owner

Content Aggregator

Technology Enabler

(Service Delivery

Platform Provider)

Network Operator

End User

• Presently there is no

transparent revenue Sharing

model between Operators and

VAS Vendors in Egypt.

• Operator’s share of revenue

ranges between 50% and 70%

while rest of the revenue is

shared between content

provider, content aggregator

and technology enabler

India Egypt

• Content Owner retains 5-

10% of revenue

• Content Aggregator retains

10-15% revenue

• Technology enabler

(Managed VAS Vendor)

Retains 10-20 % of

Revenue

• Mobile operator gets the

rest of revenue i.e. around

60-80 %

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New Opportunities

Mobile Broadband Applications

• VoIP

• Video application including video on

demand and live TV

• Social Networking apps including multi-

user gaming etc

Mobile Broadband Applications

• VoIP

• Video application including video on

demand and live TV

• Social Networking apps including multi-

user gaming etc

Utility Applications

• Mobile Health

• Mobile Education

• Mobile Agriculture

• Mobile Governance

• Disaster management/alerts

• Emergency alerts

Utility Applications

• Mobile Health

• Mobile Education

• Mobile Agriculture

• Mobile Governance

• Disaster management/alerts

• Emergency alerts

Future VAS Offerings

Future VAS Offerings

Transactional and Commerce

Application

• Mobile Banking: A precursor to financial

inclusion

• Mobile Commerce (SMS/USSD/WAP)

• NFC related mobile payments and

transaction

Transactional and Commerce

Application

• Mobile Banking: A precursor to financial

inclusion

• Mobile Commerce (SMS/USSD/WAP)

• NFC related mobile payments and

transaction

Location Based applications

• Navigation application

• Fleet/Work Force Tracker

• Location based advertisements/alerts/information including

weather/traffic updates

• Location based coupons and deals from operators/vendors

Location Based applications

• Navigation application

• Fleet/Work Force Tracker

• Location based advertisements/alerts/information including

weather/traffic updates

• Location based coupons and deals from operators/vendorsSource : Frost & Sullivan

Page 18: Mobile vas in emerging markets 11 2-11

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Strategic Conclusions

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Key Takeaways (India)

22Top VAS revenue grossers like SMS and

CRBT will be replaced by other services like data etc in the study period

Top VAS revenue grossers like SMS and CRBT will be replaced by other services like

data etc in the study period

33

The focus of the operators will move from voice to data in the near future. VAS will be a revenue generation and brand differentiation

tool

The focus of the operators will move from voice to data in the near future. VAS will be a revenue generation and brand differentiation

tool

44

Increasing focus on m-commerce, utility application like m-Health, m- Education etc will help in achieving inclusive growth in the

country

Increasing focus on m-commerce, utility application like m-Health, m- Education etc will help in achieving inclusive growth in the

country

55Mobile broadband and adoption of off deck

vale added services will bring forth a revised and equitable revenue share model

Mobile broadband and adoption of off deck vale added services will bring forth a revised

and equitable revenue share model

11Increasing Smartphone penetration and usage of data services on the mobile will

drive the VAS market ahead

Increasing Smartphone penetration and usage of data services on the mobile will

drive the VAS market ahead

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Key Takeaways (Egypt)

22High literacy rate of the target population will

help in industry growth

High literacy rate of the target population will help in industry growth

33Operators are focusing on increasing

strategic alliances with ISPs, banks, vendors and global platform providers

Operators are focusing on increasing strategic alliances with ISPs, banks, vendors

and global platform providers

44

3G infrastructure upgrades and increased affordability due to subsequent price

rationing provide great growth opportunities for VAS in the country

3G infrastructure upgrades and increased affordability due to subsequent price

rationing provide great growth opportunities for VAS in the country

55Key to the success lies in providing

innovative utility services at attractive prices

Key to the success lies in providing innovative utility services at attractive prices

11Growing wireless market represents a huge

opportunity for VAS players in Egypt

Growing wireless market represents a huge opportunity for VAS players in Egypt

Page 21: Mobile vas in emerging markets 11 2-11

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Next Steps

� Request a proposal for or Growth Partnership Services or Growth Consulting Services to support you and your team to accelerate the growth of your company. ([email protected]) +91 (0) 22 6160 6666

� Join us at our annual Growth, Innovation, and Leadership 2011: A Frost & Sullivan Global Congress on Corporate Growth (www.gil-global.com)

� Register for Frost & Sullivan’s Growth Opportunity Newsletter and keepabreast of innovative growth opportunities(www.frost.com/news)

Page 22: Mobile vas in emerging markets 11 2-11

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Your Feedback is Important to Us

Growth Forecasts?

Competitive Structure?

Emerging Trends?

Strategic Recommendations?

Other?

Please inform us by “Rating” this presentation.

What would you like to see from Frost & Sullivan?

Frost & Sullivan’s Growth Consulting can assist with your growth strategies

Page 23: Mobile vas in emerging markets 11 2-11

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Page 24: Mobile vas in emerging markets 11 2-11

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For Additional Information

Caroline Lewis

Corporate Communications

91.022.6607 2000

[email protected]

Aandal Margabanthu

Research Associate

Information & Communication Technology Practice

[email protected]

Deepshri Iyer

Corporate Communications

91.022.6607 2000

[email protected]

Abhishek Chauhan

Senior Consultant

Information & Communication

Technology Practice

[email protected]