mktg 1ce ppt ch02 revised
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Chapter 2 Copyright 2010 by Nelson Education Ltd.. All rights reserved 1
Understand the
importance of
strategicmarketing and
know a basic
outline for amarketing plan
The Nature of Strategic PlanningThe Nature of Strategic PlanningLO1
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Chapter 2 Copyright 2010 by Nelson Education Ltd. All rights reserved. 2
LO1
Strategic Planning
The managerial process of
creating and maintaining a fit
between the organizations
objectives and resources and
evolving market opportunities.
The goal is long-termprofitability and growth.
Strategic
Planning
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Chapter 2 Copyright 2010 by Nelson Education Ltd. All rights reserved. 3
LO1
Strategic Marketing Management
What is the organizations main activity?
How will it reach its goals?
THE ANSWER IS A MARKETING PLAN.
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Chapter 2 Copyright 2010 by Nelson Education Ltd. All rights reserved. 4
LO1
Strategic Planning
A written document that acts as a
guidebook of marketing activities
for the marketing manager.
Marketing Plan
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Chapter 2 Copyright by Nelson Education Ltd. All rights reserved.22 2 2
LO1
Why Write a Marketing Plan?
Provides a basis for comparison of actual and expectedperformance
Provides clearly stated activities to work toward commongoals
Serves as a reference for the success of future activities
Provides an examination of the marketing environment
Allows entry into the marketplace with awareness
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Chapter 2 Copyright by Nelson Education Ltd. All rights reserved.22 2 2
LO1
Marketing
PlanElements
Marketing Strategy
Product Distribution
Price
Marketing Mix
Business MissionStatement
Objectives
Situation or SWOTAnalysis
Target MarketStrategy
Implementation
Evaluation
Control
Promotion
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Chapter 2 Copyright by Nelson Education Ltd. All rights reserved22 2 2
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The Importance of Strategic Marketing
WhatWhat
WhyWhy
HowHow
Strategic PlanningStrategic Planning
Long-term profitability and growthLong-term profitability and growth
Write a marketing planWrite a marketing plan
Online
http://www.dmusic.com
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Develop an
appropriatebusiness
mission
statement
Defining the Business MissionDefining the Business MissionLO2
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Chapter 2 Copyright 2010 by Nelson Education Ltd. All rights reserved. 9
LO2
Defining the Business Mission Answers the question,
What business are we in?
Focuses on the market(s)
rather than the good or service
Strategic Business Units (SBUs)may also have a mission statement
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Chapter 2 Copyright 2010 by Nelson Education Ltd. All rights reserved 10
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Business Mission Statement
Q: What business are we in?
A: Business missionstatement
Too narrowToo broadJust right
marketing myopiano directionfocus on marketsserved and benefitscustomers seek
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Describe the
criteria forstating good
marketingobjectives
Setting MarketingSetting Marketing
Plan ObjectivesPlan ObjectivesLO3
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Chapter 2 Copyright 2010 by Nelson Education Ltd. All rights reserved 12
Marketing ObjectiveLO3
A statement of what is to
be accomplished through
marketing activities.
Marketing
Objective
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Chapter 2 Copyright 2010 by Nelson Education Ltd. All rights reserved 13
Marketing ObjectivesLO3
Realistic
Measurable
Time specific
Consistent with and indicatingthe priorities of theorganization
Our objective is to achieve 10percent dollar market share inthe cat food market within 12
months of product introduction.
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Explain thecomponents of
a situation
analysis
Conducting a Situation AnalysisConducting a Situation AnalysisLO4
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Chapter 2 Copyright 2010 by Nelson Education Ltd. All rights reserved. 16
LO4
SWOT Analysis
South-Western College Publishing
SS
WW
OO
TT
Things the company does well.Things the company does well.
Things the company does not do well.Things the company does not do well.
Conditions in the external environmentthat favour strengths.
Conditions in the external environmentthat favour strengths.
Conditions in the external environmentthat do not relate to existing strengthsor favour areas of current weakness.
Conditions in the external environmentthat do not relate to existing strengthsor favour areas of current weakness.
InternalInternal
ExternalExternal
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Chapter 2 Copyright 2010 by Nelson Education Ltd. All rights reserved. 17
LO4
Environmental Scanning
The collection and
interpretation of information
about forces, events, and
relationships in the external
environment that may affect the
future of the organization or theimplementation of the
marketing plan.
Environmental
Scanning
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Chapter 2 Copyright 2010 by Nelson Education Ltd. All rights reserved 18
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Components of a Situation Analysis
production costs
marketing skills
financial resources
image technology
Strengths
Weaknesses
IN
TERNA
L
IN
TE
RNA
L
ENVI
RONMEN T
ENVI R
ON
MENT
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Chapter 2 Copyright 2010 by Nelson Education Ltd. All rights reserved 19
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Components of a Situation Analysis
social demographic
economic
technological
political / legal
competitive
Opportunities
Threats
EX
TE
RNAL
EXTERNA
L
ENVI R
ONMEN T
ENVIRON
MENT
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Identifysources
of competitive
advantage
Competitive AdvantageCompetitive Advantage
LO5
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Chapter 2 Copyright 2010 by Nelson Education Ltd. All rights reserved. 21
Competitive AdvantageLO5
Competitive
Advantage
The set of unique features of a
company and its products that
are perceived by the target
market as significant and
superior to the competition.
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Chapter 2 Copyright 2010 by Nelson Education Ltd. All rights reserved. 22
Competitive AdvantageLO5
Niche StrategiesNiche Strategies
CostCost
Product/ServiceDifferentiation
Product/ServiceDifferentiation
Types ofTypes ofCompetitiveCompetitiveAdvantageAdvantage
Types ofTypes ofCompetitiveCompetitiveAdvantageAdvantage
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Discuss targetmarket
strategies
escribing the Target Marketscribing the Target MarketLO7
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Chapter 2 Copyright 2010 by Nelson Education Ltd. All rights reserved 24
Marketing Strategy
LO7
The activities of selecting and
describing one or more target
markets and developing and
maintaining a market mix that
will produce mutually satisfying
exchanges with target markets.
Marketing
Strategy
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Chapter 2 Copyright 2010 by Nelson Education Ltd. All rights reserved 25
Target Market Strategy
LO7
Segment the market based on groups with
similar characteristics
Analyze the market based on
attractiveness of market segments
Select one or moretarget markets
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Chapter 2 Copyright 2010 by Nelson Education Ltd. All rights reserved 26
Target Market Strategy
LO7
Appeal to the entire market
with one marketing mix
Appeal to the entire market
with one marketing mix
Concentrate on one
marketing segment
Concentrate on one
marketing segment
Appeal to multiple markets
with multiple marketing mixes
Appeal to multiple markets
with multiple marketing mixes
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Chapter 2 Copyright 2010 by Nelson Education Ltd. All rights reserved 27
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Target Market Strategies
Entire Market Multiple Markets Single Market
Target Market Options
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Chapter 2 Copyright 2010 by Nelson Education Ltd.. All rights reserved 28
Describe theelements of the
marketing mix
The Marketing MixThe Marketing MixLO8
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Chapter 2 Copyright 2010 by Nelson Education Ltd. All rights reserved 29
The Marketing Mix
LO8
A unique blend of product,
distribution, promotion, and
pricing strategies designed to
produce mutually satisfying
exchanges with a target market.
Marketing Mix
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Chapter 2 Copyright 2010 by Nelson Education Ltd. All rights reserved 30
Marketing Mix: The Four Ps
LO8
Price
Promotion
Place
Product
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Chapter 2 Copyright 2010 by Nelson Education Ltd. All rights reserved 31
Marketing Mix: The Four Ps
LO8
The starting point of the
4 Ps
Includes
Physical unit
Package
Warranty
Service
Brand Image
Value
Product
Products can be Tangible goods
Ideas
Services
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Chapter 2 Copyright 2010 by Nelson Education Ltd. All rights reserved 32
Marketing Mix: The Four Ps
LO8
Product availability
where and when
customers want them
All activities from rawmaterials to finished
products
Ensure products arrive
in usable condition atdesignated places when
needed
Place
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Chapter 2 Copyright 2010 by Nelson Education Ltd. All rights reserved 33
Marketing Mix: The Four Ps
LO8
Promotion
Online
http://www.paramount.com
http://www.warnerbros.com
http://www.universalstudios.com
Role is to bring about
exchanges with target
markets by:
Informing
Educating
Persuading
Reminding
Includes integration of:
Personal selling
Advertising
Sales promotion
Public relations
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Marketing Mix: The Four Ps
LO8
Price Price is what a buyer
must give up to obtain a
product.
The most flexible of the4 Ps-- quickest to
change
Competitive weapon
Price x Units Sold =
Total Revenue
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Elements of the Marketing Mix
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Chapter 2 Copyright 2010 by Nelson Education Ltd. All rights reserved 36
LO8
Be
yon
d
th
e
Boo
k
Anatomy of an Ad
Marketdevelopment =
sell anti-agingcream tomen (notjust women)
Ads are
types ofpromotion
CompetitiveAdvantage?
Men =
target
market
Moisturizer =product
Clive Owen
[celebrity endorsement]
= promotion strategy?
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Chapter 2 Copyright 2010 by Nelson Education Ltd.. All rights reserved 37
Explain why
implementation,evaluation, and
control of the
marketing plan
are necessary
Following Up onFollowing Up on
the Marketing Planthe Marketing PlanLO
9
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Chapter 2 Copyright 2010 by Nelson Education Ltd. All rights reserved
Following Up on
the Marketing Plan
LO9
Implementation
Evaluation
Control
Marketing audit is
Comprehensive
Systematic Independent
Periodic http://www.youngbiz.com
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Implementation, Evaluation, and Control
ProductPlacePromotionPrice
Objectives met?
Implementation Evaluation
Audits comprehensive systematic independent periodic
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Chapter 2 Copyright 2010 by Nelson Education Ltd.. All rights reserved 40
Identify
several
techniquesthat help
make
strategic
planning
effective
Effective Strategic PlanningEffective Strategic Planning
LO10
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Techniques for Effective Strategic Planning
EffectiveStrategicPlanning
EffectiveStrategicPlanning
Continualattention Creativity Managementcommitment