Candidate Information Pack

Director of Technology Ministry of Justice

SCS Pay Band 2Closing Date: 23:55 on Sunday, 21 March 2021

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Contents

Introduction 2

Welcome to the Ministry of Justice 2

About the Ministry of Justice 3

About the MoJ Digitial & Technology 3

About the role 5

Key Responsibilities 6

Person Specification 8

Essential criteria 8

Civil Service Competencies 8

Benefits of working for the Ministry of Justice 9

The Recruitment Process 12

Application 12

Selection Process 12

Shortlist 13

Assessment 13

Offer 14

Expected Timeline 14

FAQs 15

Data Sharing 18

Diversity & Inclusion 19

Contact us 20

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Introduction

Welcome to the Ministry of Justice

“Thank you for your interest in becoming our Director of Technology at the Ministry of Justice.”

Our vision is a digitally­enabled end­to­end justice system which can adapt and respond to changing needs.

We build things that matter for some of the most vulnerable people in our society. There are millions of people interacting with our services every year, often at the most difficult times of their lives. We want to provide them with simple to use, effective services which are built around their needs and help to improve access to justice.

Underpinning this is our work to transform the way our 80,000 staff working across over 900 sites work by providing them with the tools and technology to connect, collaborate and innovate as well as creating a more flexible, digital workplace.

I’m privileged to work with a talented and dedicated group of people who are passionate about what they do and committed to keeping our justice system operating effectively. We don’t stop there; we continuously improve our services and build better services for our users.

The Ministry of Justice works in a functional model for Digital and Technology. This role is fundamental to the success of our functional approach. It is vital that we form a collaborative and innovative leadership team to both drive change and enable the excellentwork of the Ministry of Justice's agencies as they transform some of the most fundamental services offered by government.

There is a lot of work still to do to see through the journey we have set out on. There are challenges ahead but these will be outweighed by the rewards in achieving our vision. If you have the skills, leadership and qualities we are looking for, we’d love you to join us.

Best wishes,

Gina Gill, Chief Digital & Information Officer

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About the Ministry of Justice

The Ministry of Justice is a major government department at the heart of the justice system. We deliver some of the most fundamental public services including courts, tribunals, prisons, legal services, youth justice, probation services, and attendance centres.

The organisation works together with other government departments and agencies to bringthe principles of justice to life for everyone in society. From our civil courts, tribunals and family law hearings, to criminal justice, prison and probation services. We work to ensure that sentences are served and offenders are encouraged to turn their lives around and become law­abiding citizens. We believe the principles of justice are pivotal and we are steadfast in our shared commitment to uphold them.

Our vision is to deliver a world­class justice system that works for everyone in society.

Our 4 strategic priorities to deliver our vision are:

A prison and probation service that reforms offenders. A modern courts and justice system. A Global Britain that promotes the rule of law. A transformed department that is simpler, smarter and more unified.

For more information on who we are and what we do, please visit: https://www.gov.uk/government/organisations/ministry­of­justice.

About the MoJ Digital & Technology

The Ministry of Justice (MoJ) Digital, Technology and Security Function is made up of around 900 specialists, located throughout the UK.

Our strategy falls into three categories of delivery, each of which is supported by a fourth:

Fix the basics by creating services and systems that are modern, secure and available to everyone

Make things more efficient through reducing manual and paper­based processes using automation and creating end­to­end digital services by default

Whole system thinking. Our teams are rethinking how our justice systems should work in the internet era

Building diverse, inclusive and brilliant teams. Our culture is based on hiring the best people and providing them with an ambitious and inclusive environment in which to flourish.

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Digital & Technology is responsible for all infrastructure, end user computing, onsite support and delivery of technology projects. It has responsibility for 95,000 devices and infrastructure across 900+ sites.

Our work comprises of:

Supporting the 70,000 staff working in courts, prisons, probation services and across other smaller agencies by providing simple, intuitive technology solutions and automating basic tasks.

Building and running digital services that make it easier for the public to get access to justice. Things like check if you can get legal aid and get help with child arrangements.

Protecting our people, systems and information from threats to security by providing specialist cyber security and data protection advice and expertise

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About the role

Job Title

Director of Technology

Location

The role can be based in an MoJ Office in either Birmingham, Nottingham, Sheffield or London.

Travel to London would be required on an occasional basis.

Salary

The salary for this post is set within the Senior Civil Service Pay Band 2 range.

External candidates should expect their salary on appointment to be up to £130,000 per annum.

Existing Civil Servants will be appointed in line with the Civil Service pay rules in place on the date of their appointment.

Contract Type

This role is being offered on a permanent basis.

The Role

Reporting directly to the MoJ’s Chief Digital and Information officer (CDIO), the Director of Technology will be responsible for delivery of technology services that meet the changing needs of all MoJ business areas. The mission is to run and modernise services to be fast, simple, and supported by commodity cloud services.

Services include:

Core networking services (DNS, DHCP, etc.) WAN and LAN services across more than 800 sites WiFi in courts, office buildings, prisons and probation service buildings Hosting services in legacy datacentres Secure video services connecting police stations, courts and prisons Desktops and laptops for all 70,000+ staff

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Smartphones, tablets and desk telephony In­cell telephony and tablets/laptops for offenders Printers and scanners, including bulk print services Office productivity applications: Office 365, Google Apps, Slack

Key Responsibilities

As Director of Technology, you will:

Build, lead and motivate a specialist internal architecture and engineering team Set the strategy and roadmap for transformation to ensure services meet the needs of

our users both now and into the future Own both the technical operation and transformation of these services Do this in a manner that aligns to the MoJ Digital, Technology and Security strategy and

the Government Digital Service technology code of practice:

­ architecting loosely coupled services in order to easily switch out elements that aren’t working

­ taking a commodity and cloud first approach

­ putting users at the heart of our services

Work with the live service operations and customer services teams to ensure a customer­focused support function

Work as part of the leadership team to create a progressive and inclusive culture and drive performance

Lead a team of around 400 staff across multiple locations Manage a budget of over £250m, including responsibility for identifying efficiencies in

outsourced technology and reducing the level of legacy IT systems.

Leadership & Strategy

Develop a compelling architectural vision and strategy for technology services that meets the evolving needs of our users and exploits emerging technologies

Understand MoJ business strategies and spot opportunities to challenge the status quo Ensure the vision and strategy is aligned to the wider MoJ digital and technology

strategy and roadmap Lead, motivate and develop a team of technical specialists Work as part of the MoJ leadership team to set strategy and direction, create a shared

sense of purpose, and ensure the team is achieving its overarching goals

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Technology Transformation

Build an understanding of flexible working trends, emerging technologies and delivery methods to inform the change agenda for infrastructure services

Work with business partners and other colleagues to prioritise change, both incrementaland transformational, within available funding

Take responsibility for the delivery of change, using agile delivery methodologies and a proportionate approach to risk to deliver at pace

Develop and deliver service roadmaps for all technology services Ensure technology services perform to agreed standards Implement appropriate tooling to effectively manage technology services, working

proactively to prevent problems, and quickly identifying and rectifying problems where they do occur.

Financial and Commercial Management

Manage a budget of £250m+, prioritising spend to deliver value for money, and continuously seeking opportunities for cost savings and efficiencies

Secure additional funding as required for the delivery of change to the services through effective demonstration of both return on investment and wider benefits

Work with colleagues to ensure the performance and risk of existing suppliers and contracts is robustly managed

Develop good working relationships with existing and future suppliers, setting the direction for the future commercial strategy for infrastructure services

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Person Specification

We are committed to increasing the diversity of our teams and welcome applications from under­represented groups. We do not require you to have experience working in the public sector.

It is important through your CV and Statement of Suitability that you give evidence and examples of proven experience of each of the selection criteria detailed.

The successful candidate will be able to demonstrate:

Essential criteria

Experience of running complex technology services at scale while working effectively in multidisciplinary programme teams

Experience of developing a vision, strategy & service roadmaps for technology services Experience of delivering technology transformation in a large, complicated environment Experience of managing large budgets, suppliers and contracts, as well as insourcing

and outsourcing Experience of building and leading a diverse, collaborative and high­performance

working culture; using compassionate leadership to drive productivity and long­term success

Excellent stakeholder management skills with the ability to build consensus and influence where there are multiple and conflicting priorities

Strong commercial acumen, constantly seeking to enhance understanding to deliver business benefit

Civil Service Competencies

You will also be assessed against the following competencies at level 6 at interview stage:

Delivering at Pace Seeing the Bigger Picture Changing and Improving Delivering Value for Money Leading and Communicating Collaborating and Partnering

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Further information about the Civil Service Competency Framework can be found here: https://www.gov.uk/government/publications/civil­service­competency­framework

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Benefits of working for the Ministry of Justice

Whatever your role, we take your career and development seriously, and want to enable you to build a really successful career with the Ministry of Justice and wider Civil Service. Itis crucial that our employees have the right skills to develop their careers and meet the challenges ahead, and you’ll benefit from regular performance and development reviews toensure this development is ongoing. As a Ministry of Justice employee, you’ll be entitled to a large range of benefits.

Equality, Diversity, Inclusion and Wellbeing

Our departmental values ­ purpose, humanity, openness and together ­ are at the heart of our commitment to create a culture where all our people are able to thrive and flourish in the workplace. We want to attract and retain the best talent from diverse backgrounds and perspectives. We want everyone to be the best of themselves, to feel supported and have a strong sense of belonging in the workplace. Our commitment to creating a diverse and inclusive workforce is reflected in all of our people policies and strategies, and we offer our employees access to:

Diverse talent programs; Mentoring schemes; Family friendly policies including generous parental and special leave options; Flexible working options – including a varied working patterns and flexibility to choose

how and where you work. Workplace adjustment support; Wellbeing support, including access to our Employee Assistance Provider; Special leave for active duty reservists; Volunteering days.

Ministry of Justice have diversity champions, senior civil servants appointed by our Permanent Secretary, who work to drive forward and embed equality, diversity and inclusion as a core part of both our business delivery and in how we support our people.

The Ministry of Justice’s champions each advocate for a specific strand including Race, Disability, Carers, Gender, LGBTQI, Faith and Belief, Age and Social Mobility.

They work closely with our diversity staff network groups and help to shape and build our sense of community across the Ministry of Justice. The Ministry of Justice staff network

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groups provide care and support for their members, offer our policy makers challenge and critical friendship, champion opportunities, help change our culture and celebrate everything that makes our people who we are.

The department also has an employee health and wellbeing strategy which details the widerange of support available to staff. The strategy focuses on four key wellbeing areas; mental wellbeing, lifestyle including physical wellbeing, financial wellbeing and workplace environment – culture and physical workspaces.

Pension

Your pension is a valuable part of your total reward package.

A competitive contributory pension scheme that you can enter as soon as you join where we will make a significant contribution to the cost of your pension; where your contributionscome out of your salary before any tax is taken; and where your pension will continue to provide valuable benefits for you and your family if you are too ill to continue to work or die before you retire. Visit www.civilservicepensionscheme.org.uk for more details.

Generous Annual Leave and Bank Holiday Allowance

25 days annual leave on entry, increasing on a sliding scale to 30 days after 5 years’ service. This is in addition to 8 public holidays.

This will be complemented by one further day paid privilege entitlement to mark the Queen’s Birthday.

Childcare Benefits

The government has introduced the Tax­Free Childcare (TFC) scheme. Working parents can open an online childcare account and for every £8 they pay in, the government adds £2, up to a maximum of £2000 a year for each child or £4000 for a disabled child. Parents then use the funds to pay for registered childcare. More information about the Tax Free Childcare Scheme can be found on GOV.UK or Childcare Choices.

Onsite facilities

Opportunity to use onsite facilities including fitness centres and staff canteens (where applicable).

Season Ticket and Bicycle Loan

Interest­free loans allowing you to spread the cost of an annual travel season ticket or a new bicycle.

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Sick Pay

Occupational sick pay.

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The Recruitment Process

Application

To apply for this post, you will need to complete the online application process accessed via the advertisement listed for this role. This should be completed no later than 23:55 on Sunday, 21 March 2021 and will involve uploading the two documents outlined below:

Document details:

1. A CV setting out your career history, with key responsibilities and achievements. Pleaseensure you have provided reasons for any gaps within the last two years.

2. A Statement of Suitability (no more than 1250 words) explaining how you consider your personal skills, qualities and experience provide evidence of your suitability for the role, with particular reference to the criteria in the person specification.

3. As part of the application process you will be required to complete your diversity information. All monitoring data will be treated in the strictest confidence and will not be provided to the selection panel. We capture this information to monitor our internal vacancy filling processes with a view to ensuring that we continue to build a talented workforce with diverse perspectives and backgrounds.

4. In addition to diversity information, you will be asked whether you wish to apply for the role as part of the Guaranteed Interview Scheme. For more information about the scheme, please see the FAQs section.

Please submit and complete all of the documents listed so that the panel will have all the required information on which to assess your application against the criteria in the person specification. Please note failure to submit a CV and Statement of Suitability will result in your application not being considered for this role.

Should you encounter any issues with your application please get in touch with SCS Recruitment via: scsrecruitment@justice.gov.uk.

Selection Process

Sarah Laessig, a Civil Service Commissioner, will chair the process. The Civil Service Commission has two primary functions:

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Providing assurance that selection for appointment to the Civil Service is on merit on the basis of fair and open competition. For the most senior posts in the Civil Service, the Commission discharges its responsibilities directly by overseeing the recruitment process and by a Commissioner chairing the selection panel.

Hearing and determining appeals made by civil servants under the Civil Service Code which sets out the Civil Service values ­ Impartiality, Objectivity, Integrity and Honesty ­ and forms part of the relationship between civil servants and their employer.

More detailed information can be found on the Civil Service Commission website.

In addition to Sarah, the other panel members will be:

Gina Gill, Chief Digital and Information Officer; Jon Lawrence; Chief Information Security Officer; and Fiona Deans, GDS Chief Operating Officer.

Shortlist

You will receive an acknowledgment of your application through the online process.

The panel will then assess your application to select those demonstrating the best fit with the role by considering the evidence you have provided against the criteria set out in the 'Person Specification' section. Failure to address any or all of these may affect your application.

The timeline later in this pack indicates the date by which decisions are expected to be made, and all shortlisted candidates will be advised of the outcome as soon as possible thereafter.

Assessment

If you are shortlisted, you will be asked to take part in a series of assessments which could include a staff engagement exercise. You will also be asked to provide two professional references prior to interview. These assessments will not result in a pass or fail decision. Rather, they are designed to support the panel’s decision making and highlight areas for the panel to explore further at interview.

You may also have the opportunity to speak to Gina Gill, prior to the final interview to learn more about the role and the organisation. Please note this is not part of the formal assessment process.

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You will be asked to attend a panel interview in order to have a more in­depth discussion ofyour previous experience and professional competence in relation to the criteria set out in the Person Specification.

Full details of the assessment process will be made available to shortlisted candidates. In line with current Government requirements in response to the Covid­19 pandemic, assessments will be conducted remotely.

Offer

Regardless of the outcome, we will notify all candidates as soon as possible after the final interview.

Expected Timeline

We will try and offer as much flexibility as we can, but it may not be possible to offer alternative dates for assessments or interviews. You are therefore asked to note the below timetable, exercising flexibility through the recruitment and selection process, in order to meet the dates given. Please note that these dates may be subject to change.

The anticipated timetable is as follows:

Advert Closing Date

23:55 on Sunday, 21 March 2021.

Shortlist Meeting

31 March 2021

Assessments

Week commencing 5 and 12 April 2021

Interviews

21 April 2021

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FAQs

Can I apply if I am not currently a civil servant?

Yes. This role is open to suitably qualified people in the external market and to existing civilservants and those in accredited Non­Departmental Bodies.

Is this role suitable for part­time working?

This role is available for full­time or flexible working arrangements (including job share partnerships). If you wish to discuss your needs in more detail please get in touch with the named point of contact in this pack.

Will the role involve travel?

Travel to London would be required on an occasional basis.

Where will the role be based?

The role can be based in an MoJ Office in either Birmingham, Nottingham, Sheffield or London.

Unfortunately, relocation costs will not be reimbursed.

Can I claim back any expenses incurred during the recruitment process?

No. Unfortunately we will not be able to reimburse you, except in exceptional circumstances and only when agreed in advance.

What are the nationality requirements for this role?

This job is broadly open to the following groups:

UK nationals Nationals of the Republic of Ireland Nationals of Commonwealth countries Nationals from the EU, EEA or Switzerland with (or eligible for) status under the

European Union Settlement Scheme (EUSS) Relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service Relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the

Civil Service Certain family members of the relevant EU, EEA, Swiss or Turkish nationals

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For further information on whether you are eligible to apply, please visit Gov.UK.

Reserved for UK Nationals

Certain posts, notably those concerned with security and intelligence, might be reserved for British citizens, but this will not normally prevent access to a wide range of developmental opportunities within the Civil Service.

This is not a reserved post.

Is security clearance required?

Yes. If successful you must hold, or be willing to obtain, security clearance to SC level. More information about the vetting process can be found here.

What reasonable adjustments can be made if I have a disability?

We are committed to making reasonable adjustments in order to support disabled job applicants and ensure that you are not disadvantaged in the recruitment and assessment process.

If you feel that you may need a reasonable adjustment to be made, or you would like to discuss your requirements in more detail, please contact scsrecruitment@justice.gov.uk in thefirst instance.

Do you offer a Guaranteed Interview Scheme for Disabled Persons?

Disabled applicants who meet the minimum selection criteria in the job specification are guaranteed an interview. Selection will be on merit. If you wish to claim a guaranteed interview under the Disability Commitment, you should complete the relevant section of theonline application. It is not necessary to state the nature of your disability.

Will this role be overseen by the Civil Service Commission?

Yes. As this role is one of the more senior posts within the Civil Service, a Commissioner will oversee the recruitment process and chair the selection panel.

More detailed information can be found on the Civil Service Commission website.

What do I do if I want to make a complaint?

The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition as outlined in the Civil Service Commission's Recruitment Principles.

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If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, you should contact scsrecruitment@justice.gov.uk in the first instance.

If you are not satisfied with the response you receive from the Department, you can contactthe Civil Service Commission.

What should I do if I think that I have a conflict of interest?

Candidates must note the requirement to declare any interests that might cause questions to be raised about their approach to the business of the Department.

If you believe that you may have a conflict of interest please contact SCS Recruitment on scsrecruitment@justice.gov.uk before submitting your application.

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Data Sharing

We will ensure that we will treat all personal information in accordance with data protection legislation, including the General Data Protection Regulation and Data Protection Act 2018.

Data Sharing

To process your application your personal data will be shared with the Ministry of Justice SCS Recruitment Team, campaign Panel Members and anyone else necessary as part of the recruitment process.

The legal basis for processing your personal data is:

Processing is necessary for the performance of a task carried out in the public interest. Personal data are processed in the public interest because understanding civil servant experiences and feelings about working in the civil service can inform decision taken to improve these experiences, and ultimately organisation performance.

Sensitive personal data is personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of geneticdata, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person's sex life or sexual orientation.

The legal basis for processing your sensitive personal data is:

1. Processing is necessary for reasons of substantial public interest for the exercise of a function of the Crown, a Minister of the Crown, or a government department: it is important to know if groups of staff with specific demographic characteristics have a better or worse experience of working for the Civil Service, so that appropriate action can be taken to level this experience;

2. Processing is of a specific category of personal data and it is necessary for the purposes of identifying or keeping under review the existence or absence of equality of opportunity or treatment between groups of people with a view to enabling such equality to be promoted or maintained.

3. Please note if you are successful in your application your sensitive personal data will beused as part of the on­boarding process to build your employee record.

For further information please see the GDPR Privacy Notice.

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Diversity & Inclusion

We pride ourselves on being an employer of choice and encourage applications from talented candidates irrespective of identity, background, life experience or circumstances, and particularly from BAME and disabled candidates who are currently under­represented at Senior Civil Service level in the MoJ. It’s vital that our justice system is as diverse as the society we serve.

We welcome the unique contribution diverse applicants bring in terms of their culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religionor belief, disability status, sexual orientation, educational or social background or any otherfactor.

Click here to find out more about how we champion diversity and inclusion in the workplace.

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Contact us

Should candidates like to discuss the role in more detail before submitting an application, please contact SCS Recruitment on scsrecruitment@justice.gov.uk.