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2014 Midas+ Symposium – May 19-21 – Tucson, AZ 1 Departmental Dashboards in Statit The Power to Affect Your Organization Guy March - Product Lead, Midas+ Statit Susan Hamstra – VP Midas+ Product Operations Midas+ Statit piMD/PPR piMD – Performance Improvement Management Dashboard PPR – Provider Performance Review – OPPE

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2014 Midas+ Symposium – May 19-21 – Tucson, AZ 1

Departmental Dashboards in Statit

The Power to Affect Your Organization

Guy March - Product Lead, Midas+ Statit

Susan Hamstra – VP Midas+ Product Operations

Midas+ Statit piMD/PPR

• piMD – Performance Improvement Management Dashboard

• PPR – Provider Performance Review– OPPE

2014 Midas+ Symposium – May 19-21 – Tucson, AZ 2

Statit

• Acquired by Midas+• Started in Statistics and QC >25 years ago• Serving ~650 hospitals in US and Canada• Healthcare• Manufacturing• Services

What we will examine today

• Overview of Statit views• Examples of Departmental Dashboards• Live demonstration of a Scorecard• A client’s use of scorecards/dashboards for

Infection Control

2014 Midas+ Symposium – May 19-21 – Tucson, AZ 3

Terminology• Dashboard - Grouping disparate but related indicators together to tell a story

• “Balanced” Scorecard• Aka: Vector of Measures• Aka: KPI - Key Performance Indicators

– Metrics– Indicators– Measures

Key Factors to Consider• Set up

– Private vs Public

• Too much, too little or just right• Educational needs

– Red/Green– SPC Charts

• Outliers• Triggers• Control Limits

• Transparency

2014 Midas+ Symposium – May 19-21 – Tucson, AZ 4

Key Factors to Consider• Consider your audience

– Board– Infection Preventionists– Nurses– Educators– Finance– HR– Executive Staff

• Location

What type of Chart?

2014 Midas+ Symposium – May 19-21 – Tucson, AZ 5

Different ways to look at a view

• View• Dashboard – High-level• Scorecard – More Detailed View• Trend Matrix – Most Detailed View

Dashboard View

2014 Midas+ Symposium – May 19-21 – Tucson, AZ 6

Scorecard View

Trend Matrix View

2014 Midas+ Symposium – May 19-21 – Tucson, AZ 7

Trend Matrix View

Cardiac Center Scorecard

2014 Midas+ Symposium – May 19-21 – Tucson, AZ 8

Cardiac Center Scorecard

Education Department

2014 Midas+ Symposium – May 19-21 – Tucson, AZ 9

Process Management Scorecard

Process Management Scorecard

2014 Midas+ Symposium – May 19-21 – Tucson, AZ 10

Finance Department

Finance Department

2014 Midas+ Symposium – May 19-21 – Tucson, AZ 11

Demonstration of Hospital Management Scorecard

• Guy March

Sadie Palmisano, MSQuality Data ManagerDepartment of Clinical EpidemiologyThe Ohio State University Wexner Medical Center

2014 Midas+ Symposium – May 19-21 – Tucson, AZ 12

Epidemiology and Statit at The Ohio State Wexner Medical Center

•Scope of Surveillance

•Performance by Class

•Scorecards

•Rare Event Indicators

•Graphing and Drilldown

Statit Infection Control -- Scope of Surveillance

• Surveillance on devices/procedures deemed high risk from assessment:

• CLABSI (all IP units)

• CAUTI (all IP units)

• VAE/VAP (all ICU patients)

• SSI (Abdominal Hyst, Breast, Colon, C-Section, CBGB, CBGC, Total Hip, Total Knee, PVBY, Spinal Fusion)

• HCA MDRO (MRSA, VRE, C. diff, etc. for all IP units)

2014 Midas+ Symposium – May 19-21 – Tucson, AZ 13

Statit Infection Control Performance by Class

Statit Infection Control ScorecardsHow are they used?

Each infection has two sets of indicators:• Charts in “real time”

• Charts delayed to correspond to internal reporting timelines (Prefaced titles with EPI to distinguish the delayed charts)

Data Analyst:• Receives email alerts from “real-time” indicators when rates exceed

targets (benchmarks) and when “out-of-control”

• Forwards relevant alerts to assigned Infection Preventionist, copy Medical Director.

• Acts as trigger for investigation and action prior to official release of scorecard

2014 Midas+ Symposium – May 19-21 – Tucson, AZ 14

Statit Infection Control Scorecards

• Master Infection Control Scorecard

• HCA CAUTI (Monthly – real time)

• HCA CAUTI (Monthly/Quarterly – delayed)

• HCA CLABSI (Monthly – real time)

• Epi Presentation CLABSI (Monthly/Quarterly – delayed)

• HCA VAE (Monthly – real time)

• Epi Presentation Probable VAE (Monthly/Quarterly -- delayed)

• HCA Surgical Site Infections (Monthly/Quarterly)

Statit Publishing How is it used?

Department Administrative Assistant:

• Has defined Statit role with access to Publishing

• Takes screen shots of delayed internal reporting charts for slide bank stored on shared drive

• Updated based on monthly and quarterly deadlines

• Publishing view is preferable for slides because data tables are horizontal instead of vertical

2014 Midas+ Symposium – May 19-21 – Tucson, AZ 15

Statit Infection Control ScorecardsHow are they used?

Infection Preventionists:• Take screen shots of delayed internal reporting charts to

share at various meetings as PowerPoint presentations

Eventually:• If computer is available in scheduled meeting room, use

Statit live to share Epidemiology surveillance data

• Would allow drill-down on data points when questions about specifics arise

Master Infection Control Scorecard

Numbers have been changed for confidentiality reasons.

2014 Midas+ Symposium – May 19-21 – Tucson, AZ 16

HCA Cauti – Monthly (real-time)

Numbers have been changed for confidentiality reasons.

HCA Cauti – Monthly/Quarterly (delayed)

Numbers have been changed for confidentiality reasons.

2014 Midas+ Symposium – May 19-21 – Tucson, AZ 17

HCA CLA-BSI Monthly (real-time)

Numbers have been changed for confidentiality reasons.

HCA CLA-BSI Monthly/Quarterly (delayed)

Numbers have been changed for confidentiality reasons.

2014 Midas+ Symposium – May 19-21 – Tucson, AZ 18

HCA VAE/VAP Monthly (real-time)

Numbers have been changed for confidentiality reasons.

HCA VAE/VAP Monthly/Quarterly (delayed)

Numbers have been changed for confidentiality reasons.

2014 Midas+ Symposium – May 19-21 – Tucson, AZ 19

HCA Surgical Site Infections

Numbers have been changed for confidentiality reasons.

HCA Surgical Site InfectionsStratified by provider

2014 Midas+ Symposium – May 19-21 – Tucson, AZ 20

HCA Surgical Site InfectionsStratified by provider – how is it used?

Infection Preventionists:

•Share SSI rates stratified by provider with Surgical Division/Departmental Chiefs quarterly

•Individual surgeons get their own rate vs. blinded colleagues within their division/department

•If surgeons have questions about infections or the surgical procedure denominators, patient-specific data can be provided through drill down capabilities

Rare Event Indicators

2014 Midas+ Symposium – May 19-21 – Tucson, AZ 21

Rare Event IndicatorsHow are they used?

Infection Preventionists:

• A quick, simple way to check “Days since last Infections”

• Awards are given to floors for hitting certain goals, to reward and recognize high-risk floors’ work in infection prevention

Indicator Graphing

2014 Midas+ Symposium – May 19-21 – Tucson, AZ 22

Indicator Drilldown

Questions?Guy March - Product Lead: [email protected]

Susan Hamstra-VP, Product [email protected]

Special Thanks to Sadie and Stephanie for sharing their experiences