micro-influencer marketing is 1% inspiration, 99% perspiration

32
@chrisabraham Micro-Influencer Marketing is 1% Inspiration, 99% Perspiration Hashtag: #gtmim Twitter: @chrisabraham Google+: google.com/+ChrisAbraham Facebook: facebook.com/chrisabraham LinkedIn: XCPD-732 Social, Mobile and Search Marketing Georgetown University School of Continuing Studies Professor Shashi Bellamkonda October 14, 2016, ~7pm

Upload: gerris

Post on 15-Apr-2017

2.097 views

Category:

Marketing


0 download

TRANSCRIPT

Page 1: Micro-Influencer Marketing is 1% Inspiration, 99% Perspiration

Micro-Influencer Marketing is 1% Inspiration, 99% Perspiration

Hashtag: #gtmimTwitter: @chrisabrahamGoogle+: google.com/+ChrisAbrahamFacebook: facebook.com/chrisabrahamLinkedIn: linkedin.com/in/chrisabrahamSlideshare: http://bit.ly/gtmim

XCPD-732 Social, Mobile and Search MarketingGeorgetown University School of Continuing Studies

Professor Shashi BellamkondaOctober 14, 2016, ~7pm

Page 2: Micro-Influencer Marketing is 1% Inspiration, 99% Perspiration

Principal Consultant

Avid Blogger/Contributor:

Your Speaker: Chris Abraham

2 @chrisabraham #gtmim

Page 3: Micro-Influencer Marketing is 1% Inspiration, 99% Perspiration

My Personal Digital PR Philosophy

Find people where they live (and meet them there even if it’s a forum or message board)

Explore the long tail micro-influencers (there are millions of people blogging, sharing, and posting online – and PR tends to pile on the same 100 “influentials”)

“We want you to take 50 million of us as seriously as you take one reporter from The Wall Street Journal”

(#83 of the 95 Theses from The Cluetrain Manifesto)

Spoil everyone (like you would Guy Kawasaki)

Be grateful (nobody is required to help you)

3 @chrisabraham #gtmim

Page 4: Micro-Influencer Marketing is 1% Inspiration, 99% Perspiration

Why You Should Reach Past the A-List

4

Influencer marketing tends to focus on only identifying and engaging top-25 influential bloggers

Out of those 25, maybe 3 will cover your story over the course of a campaign

We collect every influencer who has ever had a thematic interest in our customers

We collect them all – all of them – into a "universe" – a list

We reach out to each and every one of them – no fewer than 2,000 but often 5,000 – via email

But then that’s where the work starts

@chrisabraham #gtmim

Page 5: Micro-Influencer Marketing is 1% Inspiration, 99% Perspiration

Why You Should Reach Past the A-List

5

The initial blast is akin to speed-dating

Most good pitches don’t require a personal relationship

Success depends on five things:

Freshness & quality of the list collected

Generosity of the “gift” being offered in the pitch

The ability of the email to reach the inbox

The charm & responsiveness of the responders

Following up twice after the initial email outreach

@chrisabraham #gtmim

Page 6: Micro-Influencer Marketing is 1% Inspiration, 99% Perspiration

On the Internet, nobody knows you’re a dog

6 @chrisabraham #gtmim

Page 7: Micro-Influencer Marketing is 1% Inspiration, 99% Perspiration

Campaign Questions

Goal: what is it you need to do?

Monitor: what are you looking to find?

Discover: where are people talking?

Learn: who are these talking people?

Collect: what groups do you need?

Engage: how best to connect?

Outreach: how best to pitch?

Analyze: how did you do?

7 @chrisabraham #gtmim

Page 8: Micro-Influencer Marketing is 1% Inspiration, 99% Perspiration

Goals: What Do You Want to Accomplish?

Build brand awareness?

Increase community engagement?

Prospect new brand ambassadors?

Drive sales, traffic, membership?

Drive conversation volume?

Improve organic search?

Get a feel for your neighborhood?

Launch a new product, service, investment?

8 @chrisabraham #gtmim

Page 9: Micro-Influencer Marketing is 1% Inspiration, 99% Perspiration

Monitor: Listen/Look Before You Leap

Google Search is the best tool to get a feel

When it comes down to it, Google does an amazing job of giving you a 30,000-foot view of the blogosphere

Spend some time understanding the space

It’s not always obvious how people engage with you, your brand, your space, or your industry. Allow your community to lead your exploration; do not be willful: people don’t always use your language

Include message boards, forums, etc., in your recon

Try out all the tools: it’s a buyer’s market

SDL SM2, Radian6, Sysomos, Sprout Social, Lithium

9 @chrisabraham #gtmim

Page 10: Micro-Influencer Marketing is 1% Inspiration, 99% Perspiration

Internet Rule #34: If It Exists There Is Porn of It

10 @chrisabraham #gtmim

Page 11: Micro-Influencer Marketing is 1% Inspiration, 99% Perspiration

Discover: Finding People Where They Live Social media is much bigger than Facebook

There are a multitude of social networks, self-run message boards, threads deep in reddit, and ad-hoc discussions everywhere online (Dailymile.com, etc.)

If it exists, there is blog of it (Rule 34 variant) There are more than a billion active blogs worldwide

Always start with Google

Influencer discovery Traackr – traackr.com

GroupHigh – grouphigh.com

Little Bird – getlittlebird.com

InkyBee – inkybee.com

11 @chrisabraham #gtmim

Page 12: Micro-Influencer Marketing is 1% Inspiration, 99% Perspiration

Discover: Finding People Where They Live

12 @chrisabraham #gtmim

Page 13: Micro-Influencer Marketing is 1% Inspiration, 99% Perspiration

Learn: Do They Want to Be Engaged? And How? Blogs (including online journalists, curators,

aggregators, group blogs, and bloggers)

Can you find their name and email address?

If contacting them is hard, maybe they don’t want to be

Look for a “how to engage/pitch” message

Follow their directions to a T (or don’t engage them at all)

Forums (including bookmark & link aggregators)

Engage forum owners directly, don’t jump in there!

Social Networks (including FB, Twitter, etc.)

Engage before befriending before pitching

13 @chrisabraham #gtmim

Page 14: Micro-Influencer Marketing is 1% Inspiration, 99% Perspiration

Collect: Demo-, Geo-, Psycho-Graphic Lists

The A-list (the crème de la crème of influence)

Generally professional bloggers and journalists, including the blogs and profiles of mainstream media platforms, celebrities, high Klout scores, high-traffic blogs, authors, actors, scientists, pundits, newsmakers, and people with mad followers

Will blog for free, but only if they’re compelled to (exclusive content, big news, financial releases, new investment, etc.)

Never, ever, include A-list bloggers in a bulk email pitch – hand-written only

Prepare your kid-gloves and your checkbook – find ways to woo them personally (over lavish meals, inviting them to HQ, or meeting them down at one of the many conferences they attend)

Become a persistent “bestie” – either as someone who is a communicator pitching them good, consistent, and valuable content or, even better, a personal friend who doesn’t just collect them as a method of access or a sign of prestige

14 @chrisabraham #gtmim

Page 15: Micro-Influencer Marketing is 1% Inspiration, 99% Perspiration

Collect: Demo-, Geo-, Psycho-Graphic Lists

B-D-List (the mid-section of the long tail often asks for money)

While not all B-D-list bloggers lead with an advertising rate sheet, many do

Most PR campaigns aren’t budgeted for advertising spend so I don’t pay for posts

Ideally, earned-media is the goal of PR campaigns, so it’s up to you

Many of the B-D-list bloggers can get you what you need for less than a strong ad buy

While disclosures are essential everywhere, they’re doubly so for “advertorial” content

I tend to put any blogger who asks for money into a DNC* list

Midrange bloggers are easier to access, harder to garner earn media mentions from, but a worthy investment of time and attention toward a long-term relationship

People help out their friends, so becoming close may curry favor for earned media pitches

I generally include B-D-list bloggers in general long-tail bulk email outreach

*Do not contact list

15 @chrisabraham #gtmim

Page 16: Micro-Influencer Marketing is 1% Inspiration, 99% Perspiration

Collect: Demo-, Geo-, Psycho-Graphic Lists

E-Z-List (the long-tail, including ~1 Billion online micro-influencers)

While a billion active blogs are well out-of-scope, please remember:

No matter how obscure your product or service, there’s probably a blog about it

The original Rule #34 is: “If it exists, there is porn of it;” same for the blogosphere

Collect email addresses, influencer name, and maybe location only for E-Z-list

While I might be willing to chase down the contact info of A-D-list bloggers via forms or hunting them down via LinkedIn or Facebook Messenger, Dailymile mail, or Twitter DMs, I only engage long-tail micro-influencers if they share their email address gladly

If bloggers don’t make it easy to contact them, they may not want to be contacted; and, if you contact someone who doesn’t want to be, there will be serious blowback

Send everyone in your list a bulk email pitch but be ready to engage in person

Don’t worry, most people aren’t fanboys – a cold-pitch is fine if your “gift” is generous

16 @chrisabraham #gtmim

Page 17: Micro-Influencer Marketing is 1% Inspiration, 99% Perspiration

Collect: Demo-, Geo-, Psycho-Graphic Lists

17 @chrisabraham #gtmim

Page 18: Micro-Influencer Marketing is 1% Inspiration, 99% Perspiration

Engage: Pitch It Slow and Right Over the Plate Tell, don’t sell

Lead with the news, not the used car

Pitching is speed dating You don’t need to overwrite

Allow people to be intrigued

Less is more Attention span is limited

Pre-masticate message into easy-to-understand pabulum

Don’t include attachments or inline content

Don’t BS, brown nose, lie, or flatter "Please don’t say you read and love my blog,

then pitch me on something that I never cover here" -- Mack Collier

18 @chrisabraham #gtmim

Page 19: Micro-Influencer Marketing is 1% Inspiration, 99% Perspiration

Outreach: The Catch Is the More Important Part The informational microsite

Internally, I call it an SMNR

Social Media News Release

The kitchen sink theory Don’t limit the SMNR to just the pitch

Influencers are often libertarian contrarians

Give a lot to look through – give them options

Steal me, steal me! Optimize content to be copied-and-pasted

Pre-embed embed codes

Pre-link and optimize for SEO, etc.

19

www.mizunorunningnews.com

@chrisabraham #gtmim

Page 20: Micro-Influencer Marketing is 1% Inspiration, 99% Perspiration

Outreach: The Magic Happens in the Inbox

20 @chrisabraham #gtmim

Page 21: Micro-Influencer Marketing is 1% Inspiration, 99% Perspiration

Outreach: Yet Another Mail Merge

21 @chrisabraham #gtmim

Page 22: Micro-Influencer Marketing is 1% Inspiration, 99% Perspiration

Analyze: It All Comes Down to the Bottom Line Track using site analytics tools

Google Analytics tracking code in the SMNR

Server-side analytics tools: AWstats, Webalizer

Track both SMNR & target site

Track using media mention tools I presently use SDL SM2 (Alterian SM2)

Primary, secondary, tertiary, etc., mentions

Lots of free and fee-based tools

Google Analytics is becoming more SM-savvy

Track using specialized landing pages Using affiliate tricks-of-the-trade

22 @chrisabraham #gtmim

Page 23: Micro-Influencer Marketing is 1% Inspiration, 99% Perspiration

Analyze: The Proof Is in the Pudding

23

133 earned media blog posts, 1,350 Tweets, 40 other

@chrisabraham #gtmim

Page 24: Micro-Influencer Marketing is 1% Inspiration, 99% Perspiration

Analyze: The Proof Is in the Pudding

24 @chrisabraham #gtmim

Page 25: Micro-Influencer Marketing is 1% Inspiration, 99% Perspiration

Analyze: The Proof Is in the Pudding

25 @chrisabraham #gtmim

Page 26: Micro-Influencer Marketing is 1% Inspiration, 99% Perspiration

Analyze: The Proof Is in the Pudding

26 @chrisabraham #gtmim

Page 27: Micro-Influencer Marketing is 1% Inspiration, 99% Perspiration

Analyze: The Proof Is in the Pudding

27 @chrisabraham #gtmim

Page 28: Micro-Influencer Marketing is 1% Inspiration, 99% Perspiration

Current Client: Skinny & Co. Coconut Oil Currently, Gerris Corp is working on an earned

media campaign for Skinny & Co. coconut oil. SMNR: skinnyconews.com

Client is the perfect client for earned media: Product is timely and sexy

Client is generous with all influencers

No influencer floor

Beautiful packaging and top-quality product

Month 1 - 185 product requests, 323 responses, 158 posts

Month 2 - 122 product requests, 203 responses, 121 posts

Month 3 - 128 product requests, 183 responses, 156 posts

28 @chrisabraham #gtmim

Page 29: Micro-Influencer Marketing is 1% Inspiration, 99% Perspiration

@chrisabraham

Current Client: Skinny & Co. Coconut Oil As a

thank you to all the bloggers and influencers, we always try to give them all some link love via Gerris and my personal blog.

We encourage Skinny & Co. to thank, engage, comment, Like, share, reshare and retweet any and all earned media content they discover and we share.

While I am far from perfect, I try to do anything I can outside of the product to show personal appreciation.

#gtmim

Page 30: Micro-Influencer Marketing is 1% Inspiration, 99% Perspiration

Any Questions?

30 ? @chrisabraham #gtmim

Page 31: Micro-Influencer Marketing is 1% Inspiration, 99% Perspiration

@chrisabraham

Final Words

31

“Hugs not horns” – Chris Abraham

“Be kind, for everyone you meet is fighting a

hard battle” – Philo of Alexandria

(or Plato or Ian MacLaren or John Watson)

#gtmim

Page 32: Micro-Influencer Marketing is 1% Inspiration, 99% Perspiration

@chrisabraham

This presentation is already up on SlideShare: http://bit.ly/gtmim

Email: [email protected]

Mobile: +1 202-352-5051

Twitter: @chrisabraham

Google+: google.com/+ChrisAbraham

Facebook: facebook.com/chrisabraham

LinkedIn: linkedin.com/in/chrisabraham

Blog: chrisabraham.com/blog

Contact Me Any Time

#gtmim