michelle nedd project 2: the business of weddings & events
TRANSCRIPT
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Michelle Nedd
Project 2: The Business of Weddings & Events
The following is a sample of how our company, My Belle Weddings, would present our services to a
potential client. The potential client has agreed to meet us at Panera Bread.
Me: Hello Imani and Marcus. Thanks for taking the time to meet with me. Would you like a
coffee or tea to drink during our discussion?
Imani: Sure thanks
Me: I have a window booth right over here. (I purchase 3 coffees). Congratulations on your
engagement. September is a lovely time of year to get married.
Imani & Marcus: Thanks
Me: I know there are a lot of wedding planners out there, so I’m glad you contacted me. Let
me give you a bit more information about our services so that you can feel confident that we
will do the best job for you. I am a certified wedding and event planner through Lovegevity’s
Wedding and Event Planning Institute and have been planning wedding for about three years. I
have a Master’s degree in business administration and am also accredited as a Project
Management Professional. I love applying my vast project management skills to my affinity for
designing any kind of wedding.
Marcus: How many weddings have you done in your 3 years?
Me: I’ve done 18 weddings so far and have many more rolling in.
Marcus: Have you ever had a wedding turn into a disaster?
Me: Fortunately my 13 years of project management helps me to think ahead to avert major
issues. This is an important trait to have in a wedding planner. I actually sit and think of all the
possible things that could go wrong and come up with options to avoid or mitigate the possible
risks involved. The clients were very thankful for me last year when they had a barn wedding.
As a person who fears snakes, I always think about their possibility of showing up and decided
to have my husband work this particular affair with me for that reason. Well, a non-poisonous
one lurked in the back of the ceremony. Instead of freaking out I was able to summon my
husband who was able to locate, capture, and relocate the snake without anyone in the
wedding being wise to the situation. I advised my clients after they returned from their
honeymoon and they were so grateful. A situation like that could have created a panic and
ruined their special day.
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Imani: I appreciate that you handled that without coming to the bride and groom. It was
better that they didn’t know that was happening. I’m scared of snakes too.
Me: Weddings are usually the largest event a couple will ever throw so it is important to put
your day into capable hands. We like to cater to our clients and have come up with packages
that can accommodate all types of couples. Our Platinum Package allows couples to partake in
everything that we have to offer. We will take you through the entire planning process from
the engagement to the end of the reception. We would coordinate services for you with our
preferred vendors, create timelines, provide a wedding design, wedding day coordination, track
RSVPs, and overall management of all of the minutia that is required to make a signature
wedding.
Next we have our Gold Package. This package is ideal for the couple that wants to take the lead
on some of the planning efforts. The couple would identify some of their own vendors and care
for some of those vendors meetings. We would offer the remaining services offered in the
Platinum package.
Our Silver Package is for the couple that wants to do all of the planning themselves. One month
prior to the wedding date, we would take all of your plans and finalize the coordination
required. We would contact each vendor and make sure they are lined up to provide their
services according to the ideal schedule. We would run your wedding rehearsal and manage
the wedding day for you.
Here is a brochure that you can review with the pricing. (Hand to them a print out with an
itemized description of the packages)
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Wedding Planning Packages Platinum Gold Silver
Coordinate wedding ceremony and reception x x x
Consultation on wedding vision x x
Create wedding design x x
Consult on proper wedding etiquette x x
Selection guidance on all vendors x
Selection guidance on some vendors x
Review and negotiate all vendor contracts x
Review and negotiate some vendor contracts x
Guidance on wedding day attire x x
Budget review and guidance x x
Ceremony and Reception site touring and selection guidance x x
Design ceremony and reception floor plan x x
Track wedding RSVPs x x
Create customized calendar timeline for all wedding planning events x x
Provide general timeline of events
Attend wedding planning status meetings x x
Attend final dress fitting x x
Create wedding day itinerary for vendors and wedding party x x x
Direct the Wedding Rehearsal x x x
Provide up to 12 hours of wedding day coordination x x x
Direct and supervise vendors during set-up x x x
Place any special items for the wedding ceremony and reception x x x
Route guests on wedding day to cocktail hour and reception. x x x
Distribute final payments for vendors x x x
Coordinate vendors in accordance to the timeline x x x
Deliver wedding gifts to designated person at the end of the reception x x x
Unlimited phone calls and email x x
An assistant coordinator for wedding day coordination x x x
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Marcus: So if you’re selecting vendors for us, how do we know that you’re not just picking
the people you always use? How do we know we are getting what’s best for us?
Me: My job as your planner is to help you to have the best possible wedding that you can have.
I do have a set of preferred vendors that I normally work with and I always work with them
because they produce results that keep my clients happy. If I get the notion that they may not
be able to perform as we need them to, I discontinue their work with me. Because my vendors
know that when it comes to the wedding day coordination and how well my timelines are
managed, they love to get work from me. Many of my vendors offer deals that I pass on to my
clients. You are not obligated to use any of the vendors that I select, however I can assure you
that the ones I use are efficient and can do top notch work.
Imani: What if your design style is different from ours? I want to make sure that our wedding
reflects us.
Me: Once you decide on a package to move forward with I will set up our first meeting where
we will fill out a client profile form. During this meeting I will have a questionnaire that I will go
through with you to see what type of wedding you have in mind. We may brainstorm a bit, but
this is the time that I get to get a feel for how I should design for you. All of my weddings are
tailored to the taste of the couple’s. I recommend that you check out Pinterest. Through that
website you can gain ideas or find pictures to relay the vision you have in your mind. I have
several boards where you can really understand how diverse I am in my design work. From our
phone call you mentioned that you wanted an outdoor rustic wedding. I put together a
Pinterest board to show an example of how a possible one of those may look for you.
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Rustic Wedding Theme
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Imani: That’s
beautiful. That’s
actually the kind of
wedding I had in
mind. I think you
understand me
already.
Me: Thanks. And I
know you just were
engaged a couple of
weeks ago. Have you
had an engagement
party to let all of your
friends and families
know and celebrate?
Marcus: That’s
funny that you should
say that. Right now
only our parents
know. We need a
good way to let
everyone else know.
We want something
intimate.
Me: We can manage
that for you too.
Something simple and
intimate like a
backyard party can be
made into a chic affair
while very friendly to
the budget since you
won’t have to rent a
venue. Check out this
board I put together Backyard Engagement Party
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for an intimate backyard engagement party.
We are a one stop shop that can handle not only your wedding, but also your engagement
party, bridal shower, rehearsal dinner, and more. As a wedding package customer, you would
be afforded a discount on our wedding peripheral party planning packages as well. (Hands
them peripheral wedding planning packages). We care for the party design, RSVPs, vendor
selection, vendor coordination, and day of coordination.
Marcus: You are really in tuned with our style of hosting. This all sounds great.
Me: Perfect. After I go through the client profile form with you, we next help you determine a
budget for the wedding. This is to level set what you can actually expect based on the type of
money you plan on spending. Since most couples have never planned a wedding before, many
don’t realize the costs associated with having the things that they dreamed of. With my
experience I can gauge how much you will plan to spend. I created a budget builder tool that is
only provided by our company. You will find it very helpful.
Marcus: That’s exactly what I was looking for.
Me: After determining your budget, I will work on identifying vendors and resources that will
fit in it. I will also keep track of any money spent against the budget so we can see where we
have surplus or have gone over to keep everything balanced. I will make sure you have
everything you need, even after the wedding is over; this includes helping you through the
process of changing your last name, Imani, and obtaining your official marriage certificate.
Imani: Marcus, I want to get the Platinum package and we’ll take advantage of the
engagement party planning.
Marcus: I think that’s a good idea.
Me: That’s great. I think this will be a really fun wedding. Let’s go over the contract so that I
can make sure we are all in agreement on how our relationship will work.
(Hand a copy of the contract to couple.)
The package you selected will be $2800 plus the engagement party planning for $900. After the
discount it will be $780 for a total of $3580.00. Half of the money is required today as a deposit
to secure the date you have selected and for us to begin working on your wedding. The
remaining balance is due either the day before your wedding or at the wedding rehearsal.
Section 2 of the contract speaks on payments to vendors. All contracts with vendors are held
between you and the vendors and you are responsible for timely payments to them. Our
company is not responsible should any issues arise as a result of non-payment to them. Section
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3 is in regards to date changes. Changing the wedding date for any reason can compromise the
overall quality to the event. It may result in cancellation penalties with the vendors. We will do
our best to accommodate any changes although we cannot guarantee the new date to be
available. Section 4, should you cancel for any other reason than an act of God, up to 30 days
prior to the wedding date, you will still owe 75% of the remaining balance to us. Past that date
the entire balance will be due. Section 5- We are not responsible for any damages caused due
to weather, although we will do our best to mitigate any effects from the possibility of bad
weather. Section 6- As part of the contract, one hot meal similar or the same as being served to
the guests should be provided to each member working from our staff. For your event there
will be a total of 3 of us.
Do you have any questions?
Imani & Marcus: I’m good with this. (They each sign the contract).
Me: Congratulations. Thank you for trusting us with this big decision and letting us be a part
of your special day. We are going to help make this wedding great. Let’s go ahead and set up a
date and time for our first meeting to get you started on your way. Our website and contact
information are on my card, contract, and brochure that I handed you. We post blogs
frequently that provide planning tips and ideas. Subscribe to our blog to stay informed. Here
are some things that you can take with you to review in your spare time. It includes lists of
duties for the wedding party members, a look book of wedding inspirations, and calendar of
general events that will take place during the planning process.
Imani: This is great because I can’t decide which of my best friends to be my maid of honor.
Me: The maid of honor is an important role in your wedding. You want to consider which
friend is the most dependable to lean on. The maid of honor is typically responsible for:
Helping with decision making
Giving the toast at the rehearsal dinner/ reception
Helping you to get dressed
Meltdown support
Managing the groom’s wedding rings
Managing the marriage license
Being a witness on the marriage license
Making sure everyone eats the morning of the wedding
Standing by your side
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Holding your bouquet during the ceremony
Helping to host the reception
Being a barrier between you and stressors
Making sure you and the bridal party are sober enough to make it down the aisle
Imani: These are good points. I will look at your handouts. I think I know which friend I
will pick.
Me: Great. It was a pleasure meeting you. I look forward to seeing you next week to get
started.
Imani & Marcus: Absolutely. Thanks!
(We all hug and exit).