micenet asia oct 2014

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SOARING LANDSCAPESThere is never a dull moment in the world of events. Our team has been on the roll with travel over the past few months, all for the purpose of bringing you stories and trends from around the region. These updates have been published on our website on a daily basis for timely information at your fingertips (Page 6). in this issue, we scour the cities of Thailand across to Macau and back to singapore for the latest scoop. This has led to a startling big coverage on the Land of smiles, where the commendable efforts of the Thailand Convention & Exhibition Bureau this year have brought about much buzz to the countrys five MiCE cities (Page 16). We also have an Australian PCO, Ros Barrett-Lennard, telling us why singapore ticks all the right boxes for her conference. With technology always a burning topic, we bring you Dr Felix Rimbach

Editors letterMANAGING DIRECTOR El Kwang Email: [email protected]

DIRECTOR Geoff Batt-RawdenEmail: [email protected]

EDITOR Kristie Thong Email: [email protected]

WRITER Gina sin Email: [email protected]

SENIOR WRITER Claire Algarme Email: [email protected]

DESIGN AND PRODUCTION Fanix Oong

CONTRIbUTORS Ros Barrett-Lennard Andrew Chan Samantha Coomber Martin Donovan David Hackett Felix Rimbach Jennifer Salsbury

CHINESE TRANSLATOR KH Tok

OFFICE MANAGERRev KarunakaranEmail: [email protected]

SALES & MARKETING SINGAPORE OFFICE: Michelle Lim Email: [email protected] sim Email: [email protected] Wong Email: [email protected] Sales enquiries: [email protected]

AUSTRALIA OFFICE: Helen Batt-Rawden Email: [email protected] Gill Email: [email protected] Alison Widders Email: [email protected] enquiries: [email protected]

INTERNATIONAL MEDIA REPRESENTATIVESCHINA: Mary Yao Email: [email protected] Tel: +86 10 6551 8656 ext 8253

THAILAND: sirima Eamtako Email: [email protected] Tel: +668 1822 3286

SUbSCRIPTION Email: [email protected]

micenet ASIA is published by business & Tourism Publishing Asia Pte Ltd 51A Kreta Ayer Road, singapore 089008Tel: +65 6337 8781 Fax: +65 6337 9060 Email: [email protected] Website: www.micenet.asia

Visit us online for regular updates throughout the month:www.micenet.asia

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COVER iMAGE: Our cover image is courtesy of Thailand

Convention & Exhibition Bureau. Read more about Thailands five MiCE cities and TCEBs Thailand CONNECT efforts on Pages 16-28.

micenet AsiA is the official media partner of:

Damion Breust, Barclays Andrew Chan, ACI HR Solutions Selina Chavry, Pacific World Daniel Chua, AONIA

EDITORIAL ADVISORY bOARD Ho Yoke Ping, Malaysia Convention & Exhibition Bureau Sumate Sudasna, Thailand Incentive and Convention Association Janet Tan-Collis, SACEOS and East West Planners Deanna Varga, Deanna Varga Consultancy

of Globibo, who breaks down the use of event technology and walks us through ways technology can be leveraged for added value (Page 60). Returning with a second article out of a three-part Knowledge series, David Hackett of UK-based Meetings Guru Ltd. shares tips on how venues and hotels can create effective proposals to secure more MiCE business (Page 8). speaking to event planners on our travels, it is apparent that interest in the Philippines has been on an uptick. it is for this reason that we have Claire Marie Algarme as a senior writer at micenet AsiA. With her experience reporting on the tourism and MiCE industry in the region, we look forward to more insights on the Philippines and surrounding destinations. We hope you enjoy this issue, and continue to look forward to your feedback.

OCTOBER 2014

EL KWANG MANAGING [email protected]

KRISTIE THONG [email protected]

/micenetAsiA /company/micenet-asia @micenetasia

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DELIVERING

YOUR EVERY MEETING NEED

Grand Copthorne Waterfront Hotel

T: +65 6233 1188E: [email protected]





Copthorne Kings Hotel

Studio M HotelOrchard Hotel M Hotel

Discover more than 100,000 ft of flexible event space at Millennium & Copthorne Hotels in Singapore. Situated at 5 strategic locations, our diverse hotels take pride in meeting and exceeding the needs of our business travellers.

With a full range of business support equipment, wireless connectivity, state-of-the-art facilities, a dedicated events team and awards-winning restaurants, we are the unparalleled choice for your next meeting or convention.

Contact our event planners at [email protected]

5 Strategic Locations , 2313 Rooms and more than 100,000 ft of Meeting Facilities

Connect with us at

STARCITE CVENT

www.millenniumhotels.com.sg

GDS Chain Code: MU

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City Beijing Shanghai Other Cities China Total

2001 43 18 23 84

2002 56 37 41 134

2003 32 19 37 88

2004 113 52 67 232

2005 102 55 78 235

2006 108 57 120 285

2007 119 61 124 304

2008 100 73 134 307

2009 132 61 131 324

2010 113 90 121 324

2011 111 72 119 302

2012 109 64 138 311

2013 105 72 163 340


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Networking luncheon.

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REWARDYOUR BEST WITH OURBEST

Contact one of our sales representativeswho will be happy to create a personal programme

T: +66 (0) 2-7691234 E: [email protected]

THAILAND BALI MALDIVES

MAURITIUS SRI LANKA VIETNAM

Whether you are inspiring your team or thanking them for their success, you can do it in a style that will inspire and drive them onto even greater achievements. We have meetings and events venues of all sizes amidst vibrant cities, exotic surroundings and tropical beachfront locations. Visit Centaras new dedicated MICE website for more information and experience the best we can offer to reward your best.

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TAKING THE LEAD TICA

iCAs focused commitment over the past 30 years, led by a board of directors and

committee members comprising Thailands leading business events organisations, has allowed the association to achieve significant milestones. These milestones include the setting up of a Convention Promotion Fund to assist professional associations, non-profit societies and qualified local hosts in the bidding and hosting of international events, and a strong partnership with Thailand Convention & Exhibition Bureau (TCEB) to drive member-driven capacity building strategies. TiCAs partnership with TCEB has seen the development of a comprehensive MiCE database, with joint roadshows organised for private-sector players, the establishment of the MiCE Academy programme, as well as competency standards set for key operational positions and an AEC operational manual for sMEs. They have also taken the initial step to enforce sustainability concepts into practice, and provided exceptional input and work in harmony with the MiCE Capabilities Development Department to drive MiCE sector in Thailand and more, said Nopparat Maythaveekulchai, president of Thailand Convention & Exhibition Bureau. TiCA also places a strong focus on quality education for the industry. it has tailored a series of training programmes, including the renowned Train the Trainers programme for industry veterans, which has led to these veterans creating their own courses for further education down the line. Attendees of TiCA courses also receive an official certification of attendance recognised by member organisations as a commitment to uphold improved industry standards and professionalism.

T

Their trainings are of highest standards and we are waiting to join the next one with great anticipation, said Tobias Fischer, director business development at Go Vacation Thailand. TiCA has also created career advisory roadshows in the development of sustainable future talent, where university students can learn more about the industry and enjoy job placement opportunities. As TiCA gains momentum in creating awareness for destination Thailand, the association maintains communication with members, subscribers, domestic and international MiCE planners through e-newsletters and social media channels. Throughout the years, TiCA has assisted members in value-adding marketing tactics. For example, TiCA introduced its new MiCE directory in early 2014 that is available in print, online

and mobile application in hopes of broadening international reach, as well as giving members the opportunity to frequently update their information digitally. Most recently, TiCA commissioned Rangsit University to do large-scale research for a 500-page training manual and guide for businesses that employ event coordinators. This gives organisations an opportunity to weave industry standards set within this guide into their respective training programmes. Clynton Chatfield, travel supervisor of Royal Automobile Club of WA based in Perth, Australia, said he had been impressed with one famil he attended in Bangkok and Krabi organised by TiCA. i would have no hesitation whatsoever in using or recommending TiCA and staff for their friendliness, knowledge, expertise and ability in doing what they say they will do.

TICA marks milestones

with education, communication

The Thailand Incentive & Convention Association continues to gain momentum while keeping domestic and international MICE planners satisfied through quality training and comprehensive marketing channels.

Wat Arun temple

Their trainings are of highest standards and we are waiting to join the next one with great anticipation.

Tobias FischerDiRECToR BUsiNEss DEVEloPMENTGo VACATioN ThAilAND

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When you choose the Fairmont Singapore and Swisstel The Stamford, you gain access to more than 70,000 square feet of state-of-the-art and multi-functional conference and meeting space at the Raffles City Convention Centre. Strategically located at the heart of Singapores business district, just 20 minutes away from the airport, we provide unparalleled convenience and unmatched location. Our team of outstanding conference concierges offers support every step of the way and helps ensure that your meeting or event is a rousing success.

For reservations, please call +65 6431 5534, email [email protected], or visit www.fairmont.com/singapore.

MEETINGSWITH A DIFFERENCE

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Boasting a rich fusion of East-meets-West culture, coupled with a dazzling array of luxury shopping, world-class dining and modern entertainment options, Macau is commanding attention as one of Asias premier tourist hotspots. Center stage on the glittering Cotai Strip, yet minutes from Macaus charming historic areas, is Sheraton Macao Hotel, Cotai Central the largest hotel in Macau, and also the largest property in the Starwood Hotels and Resorts portfolio.

A highly specialized team of Event Concierges are key to the hotels enviable reputation for successful events which exceed clients expectations. As the main contact person for clients and their guests, a dedicated Event Concierge manages each event from conception to completion. They bring clients visions to reality through creative thinking, while ensuring the seamless execution of each event.

Specially selected for their calm, intuitive and quick-thinking natures, Sheraton Macao Hotels Event Concierges possess a unique, comprehensive knowledge of all hotel departments, meaning they can act fast and most often personally solve any issues that arise immediately, minimizing any impact to the guest experience.

For example, needing a creative solution for a large-scale projection at a poolside event. Client has envisaged covering the entire surface of the open-air pool with a layer of 10,000 ping pong balls. One of the Event Concierge Sherwin Lucas, has creatively created the solutions and overcame the logistic, projection of image and guarding of the safety, the result was stunning canvas for projecting images and thrilled the client! At sunset, just prior to the events start, Sherwin realized guests may mistake the pool for a walkable surface, so gathered 50 stanchions from around the hotel to cordon off the pool, all within 30 minutes. Creative thinking, quick problem solving and a can-do attitude are essential traits for Sheraton Macao Hotels Event Concierges. Plus, their broad skill set and ability to engage and coordinate multiple departments makes them indispensable!

Alongside the Event Concierges and their skilled support teams, promising flawless execution and innovation, Sheraton Macao Hotel has an impressive inventory of 3,896 rooms and suites and a variety of event spaces totalling 152,000 sq ft that can cater to large meeting groups of up to 5,000 people, as well as be especially configured for exclusive intimate meetings.

behind THEmagic

Our Exclusive OfferMeet 24 Scheme!

Choose a 24-hour check-in and check-out time for meeting groups (i.e. for a 7pm group check-in time, check-out can be 7pm on departure day)

Guests can take advantage of the meeting spaces and leisure facilities for the entire duration of their stay, fully utilizing their time

Offer valid until December 19, 2014 (available to groups booking a minimum of 20 and a maximum of 100 rooms per night).

Contact our sales team at:Email [email protected] +853 8113 0700www.sheratonmacao.com

World-class facilities are just the beginning. Meet Sheraton Macao Hotels Event Concierges

the magic ingredient behind its successful events.

Sheraton Advertorial Micenet Asia Oct issue; Trim Size: 297mmH x 210mmW; Bleed Size: 307mmH x 220mmW

The Majestic Journey of Timeby Hennessy at Tiki Pool.

Sala Pool

Deluxe SuiteSheraton Macao Hotel

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RMEETINGS ARE EXACTLY LIKE NOTHING ELSE

EXPERIENCE A HOTEL LIKE NO OTHER IN LEGIAN.

Jalan Raya Pantai Kuta, Banjar Legian Kelod, Legian Bali, Indonesia T +62 361 3005888 F +62 361 3005999 toll free 001 803 606 278 ( Indonesia only ) E [email protected] - www.stoneshotelbali.com

Contact us now for our 'THREE FOR FREE' meeting offer.

Featuring attractive benets including additional complimentary rooms and upgrades plus a 5% rebate off your total bill.

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App Development

COST EXAMPLE

Testing / SupportHardware Beacons

1500 USD 5000 - 10000 USD 400 USD / day

15 live, 15 backup, 20 spare

Depending on the storyline

OnsiteTesting and Operational Support

during Event

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DELIVERING














Connect with us at

STARCITE CVENT


GDS Chain Code: MU


DELIVERING














Connect with us at

STARCITE CVENT


GDS Chain Code: MU


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micenet asia oct 2014

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