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Welcome to Welcome to MGTO MGTO 120 120 Introductio Introductio n to n to Management Management

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  • Welcome to MGTO 120

    Introduction to Management

    Emily & Jian, MGTO120 Summer 2006, HKUST

  • Todays AgendaIntroduction who we are?Introduction this course Syllabus Course overviewChapter 1 Basic conceptsTutorial discussions and exercises

    Emily & Jian, MGTO120 Summer 2006, HKUST

  • Instructor Emily HuangOffice: RM 4383E-mail: [email protected] hours:Tue. & Thu., by appointment, via email.

    Jian Liang Office: RM 4383E-mail: [email protected] Office hours:Tue. & Thu., by appointment, via email.

    Emily & Jian, MGTO120 Summer 2006, HKUST

  • Who are we?Emily4th-year ph.d. student, MGTOResearch interest: OB/HR (particularly: Emotions in organization, employee self-concept, leadership, HRM)Comes from: mainland China

    Emily & Jian, MGTO120 Summer 2006, HKUST

  • Who are we?Jian4th-year Ph.d. student, MGTOResearch interest: Social exchange theory, Leadership behavior Research methodology Comes from: mainland China

    Emily & Jian, MGTO120 Summer 2006, HKUST

  • Who are we?John, who are you?

    Emily & Jian, MGTO120 Summer 2006, HKUST

  • Who are you?Name?Major?Interest?WHY MGTO120?Anything else you want to share with us?

    Emily & Jian, MGTO120 Summer 2006, HKUST

  • This courseClass Duration : Jun05 to Jul 07 Add/Drop Deadline : Jun 08Very intensive! (3 hours a day, 3 classes a week, 5 weeks in total)Class: Lecture - break TutorialMultiple learning vehicles (cases, videos, role plays, and other in-class exercises)

    Emily & Jian, MGTO120 Summer 2006, HKUST

  • This courseWhat is Management?Why it is important?What is an Organization?What do managers do?What Makes A Good Manager?How does this relate to you?

    Emily & Jian, MGTO120 Summer 2006, HKUST

  • Syllabuslearning objectives -- after this course, you will be able to

    - Know the development of management ideas- Understand major management concepts and theories - Apply management concepts and theories in real-life situations- Discuss individual factors in organizational success (motivating, deciding) - Discuss key group factors in success (communication, leadership, power) - Discuss organizational design, how to structure an organization- Discuss how to fit with the environment - Discuss organizational culture and change- Discuss current management challenges

    Emily & Jian, MGTO120 Summer 2006, HKUST

  • SyllabusCourse Materials Textbook (required): Stephen P. Robbins & Mary Coulter (2005). Management (8th Edition). Prentice Hall with CD Other referencesCourse notes: Access course website at http://teaching.ust.hk/~mgto120s Handouts in class:

    Emily & Jian, MGTO120 Summer 2006, HKUST

  • SyllabusRules & Expectations Attendance Participation Academic integrity Team work !Feedback !

    ----together we make this summer course interesting and fruitful!!!

    Emily & Jian, MGTO120 Summer 2006, HKUST

  • SyllabusExams & GradesAttendance & Participation 15%Group project 15% Midterm exam 35%Final exam 35%---------------------------------------------Grade A B C D FMax 22% 40% 32% 4% 2%

    Emily & Jian, MGTO120 Summer 2006, HKUST

  • PRS & Index Cardcheck out a PRS device (from the AV counter, Rm 1030, lift 1)

    Index CardName (put down your Chinese AND English name if you have one)PHOTOMajor / YearContact (Email and/or phone)What You Hope to Learn from this class

    Emily & Jian, MGTO120 Summer 2006, HKUST

  • Questions? before we go to the chapters?

    Emily & Jian, MGTO120 Summer 2006, HKUST

  • Course Overview- A Big Picture & Where We AreManagement (Robbins & Coulter)Part 1Basic Concepts(Ch1)Part 2

    Context(ch3-5)Part 1

    Retrospect(ch2)Part 3

    Planning(ch6-9)Part 4 Organizing(Ch10-13) Part 5

    Leading (Ch 14-17)Part 6

    Controlling(Ch 18,19)What we will cover today

    Emily & Jian, MGTO120 Summer 2006, HKUST

  • Ch.1 Introduction to Management and Organizations

    Your understanding first!

    Emily & Jian, MGTO120 Summer 2006, HKUST

  • Ch.1 Introduction to Management and OrganizationsWHAT IS MANAGEMENT? Process of coordinating work activities so that they are completed efficiently and effectively with and through other people

    Emily & Jian, MGTO120 Summer 2006, HKUST

  • Ch.1 Introduction to Management and OrganizationsWHAT IS MANAGEMENT?

    Emily & Jian, MGTO120 Summer 2006, HKUST

  • Ch.1 Introduction to Management and OrganizationsWHAT IS AN ORGANIZATION? An Organization DefinedA deliberate arrangement of people to accomplish some specific purposeCommon Characteristics of OrganizationsHave a distinct purpose (goal)Composed of peopleHave a deliberate structure

    Emily & Jian, MGTO120 Summer 2006, HKUST

  • Ch.1 Introduction to Management and OrganizationsWe are members of MANY organizationsExamples???

    HKUST, Dance Society, Math Society, Spaghetti Club, Companies you are working for?

    Emily & Jian, MGTO120 Summer 2006, HKUST

  • Ch.1 Introduction to Management and Organizations UNIVERSALITY OF MANAGEMENT

    Emily & Jian, MGTO120 Summer 2006, HKUST

  • Ch.1 Introduction to Management and OrganizationsWHO ARE MANAGERSSomeone who works with and through other people by coordinating their work activities in order to accomplish organizational goals.

    Emily & Jian, MGTO120 Summer 2006, HKUST

  • Ch.1 Introduction to Management and OrganizationsManagerial Levels

    Emily & Jian, MGTO120 Summer 2006, HKUST

  • Ch.1 Introduction to Management and OrganizationsWHAT DO MANAGERS DO?

    Three categorization schemes:Management FunctionsManagement RolesManagement Skills

    Emily & Jian, MGTO120 Summer 2006, HKUST

  • Ch.1 Introduction to Management and OrganizationsMANAGEMENT FUNCTIONSPlanning: doubling our market share in five years...Organizing: who do what to increase our market shareLeading: Good job!...when you complete, youll be promoted Controlling: ...this part still does not reach the standard

    Emily & Jian, MGTO120 Summer 2006, HKUST

  • Ch.1 Introduction to Management and OrganizationsMANAGEMENT FUNCTIONS

    Emily & Jian, MGTO120 Summer 2006, HKUST

  • Ch.1 Introduction to Management and OrganizationsMANAGEMENT ROLESInterpersonal: Roles that involve people (subordinates and persons outside the organisation) and other duties that are ceremonial and symbolic-figurehead, leader, liaison

    Informational: Roles that involve receiving, collecting and disseminating information-monitor, disseminator, spokesperson

    Decisional: Roles that involve making choices-entrepreneur, disturbance handler, resource allocator, negotiator

    Emily & Jian, MGTO120 Summer 2006, HKUST

  • Ch.1 Introduction to Management and OrganizationsMANAGEMENT SKILLSTechnical: Knowledge and proficiency in a specific fieldHuman: The ability to work well with other peopleConceptual: The ability to think and conceptualize about abstract and complex situations concerning the organization

    Emily & Jian, MGTO120 Summer 2006, HKUST

  • Ch.1 Introduction to Management and OrganizationsMANAGEMENT SKILLS

    Emily & Jian, MGTO120 Summer 2006, HKUST

  • What Makes a Good/Not-so-good Manager?Management Skills Technical Professional, Goodwill, willing to share his knowledgeHuman Good coordinatorGain Peoples supportCharmingFriendlyNiceConceptual Ability to thinkLogicalFast moverChance/ Risk Taker

    Lack of KnowledgeNot OrganizedDifficult to find, always not in the officeTalking but not workingHighly paidNot presentableCarelessNot communicate with Team membersNot care about group membersGood ManagerNot-so-good Manager

    Emily & Jian, MGTO120 Summer 2006, HKUST

  • Good/Not-so-good Manager?Examples?

    Video, exercises, and discussions

    Emily & Jian, MGTO120 Summer 2006, HKUST

  • Homework (remember, this course is to HELP you to think critically, but it is YOU who THINK): Try to view some real-life situations from the management perspectives what are the relevant management issues /problems involved in this situation? Who is playing the managers role? How is he/she perform? What would be your suggestions/solutions?How to summarize these issues using POLC, IID, CHT, or other approaches?Try to compare, contrast, and connect the three approaches to what managers do POLC, IID, CHTThink about examples of traditional and new organizations what are the different characteristics, and why is it?

    Emily & Jian, MGTO120 Summer 2006, HKUST

  • Next class...

    Chapter 2 talks about where our management ideas came from: Management Yesterday and TodayWill begin class at 2:00pm Wed., probably with a PRS question from Chapter 2

    Emily & Jian, MGTO120 Summer 2006, HKUST


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