methods in business research chapter 03
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Methods in Business research chapter 03TRANSCRIPT
Chapter 3Chapter 3
Thinking Like a Thinking Like a ResearcherResearcher
McGraw-Hill/Irwin Copyright © 2011 by The McGraw-Hill Companies, Inc. All Rights Reserved.
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Learning ObjectivesLearning Objectives
Understand . . .
The terminology used by professional researchers employing scientific thinking.
What you need to formulate a solid research hypothesis.
The need for sound reasoning to enhance research results.
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Research and AttitudesResearch and Attitudes
“Brand communities play a pivotal role for a brand connecting with its consumers, and as one of our Never Ending Friending focus group respondent notes: “I want brands to be my friends,” which means that consumers would like to have common ideas, conversations and benefits delivered to them on their own terms.”
Judit Nagy vice president, consumer insights
MySpace/Fox Interactive Media
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PulsePoint: PulsePoint: Research RevelationsResearch Revelations
55 The percent of executives who admitted that their companies do not have an official policy for social networks.
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Language of ResearchLanguage of Research
Variables
ModelsModelsTerms usedin research
Constructs
Operationaldefinitions
Operationaldefinitions
Propositions/Hypotheses
Propositions/Hypotheses
Conceptualschemes
ConceptualschemesConceptsConcepts
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Language of ResearchLanguage of Research
Clear conceptualizationof concepts
Shared understandingof concepts
Success of
Research
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Job Redesign Job Redesign Constructs and ConceptsConstructs and Concepts
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Operational DefinitionsOperational Definitions
Freshman
Sophomore
Junior
Senior
< 30 credit hours
30-50 credit hours
60-89 credit hours
> 90 credit hours
How can we define the variable “class level of students”?
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A Variable Is the Property A Variable Is the Property Being StudiedBeing Studied
VariableVariable
EventEvent ActAct
CharacteristicCharacteristic TraitTrait
AttributeAttribute
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Types of VariablesTypes of Variables
DichotomousDichotomousMale/Female
Employed/ UnemployedMale/Female
Employed/ Unemployed
DiscreteDiscreteEthnic backgroundEducational level
Religious affiliation
Ethnic backgroundEducational level
Religious affiliation
ContinuousContinuousIncome
TemperatureAge
IncomeTemperature
Age
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Independent and Dependent Independent and Dependent Variable SynonymsVariable Synonyms
Independent Variable (IV)
Predictor
Presumed cause
Stimulus
Predicted from…
Antecedent
Manipulated
Dependent Variable (DV)
Criterion
Presumed effect
Response
Predicted to….
Consequence
Measured outcome
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Relationships Among Variable Relationships Among Variable TypesTypes
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Relationships Among Variable Relationships Among Variable TypesTypes
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Relationships Among Variable Relationships Among Variable TypesTypes
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Moderating Variables (MV)Moderating Variables (MV)
• The introduction of a four-day week (IV) will lead to higher productivity (DV), especially among younger workers (MV)
• The switch to commission from a salary compensation system (IV) will lead to increased sales (DV) per worker, especially more experienced workers (MV).
• The loss of mining jobs (IV) leads to acceptance of higher-risk behaviors to earn a family-supporting income (DV) – particularly among those with a limited education (MV).
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Extraneous Variables (EV)Extraneous Variables (EV)
• With new customers (EV-control), a switch to commission from a salary compensation system (IV) will lead to increased sales productivity (DV) per worker, especially among younger workers (MV).
• Among residents with less than a high school education (EV-control), the loss of jobs (IV) leads to high-risk behaviors (DV), especially due to the proximity of the firing range (MV).
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Intervening Variables (IVV)Intervening Variables (IVV)
• The switch to a commission compensation system (IV) will lead to higher sales (DV) by increasing overall compensation (IVV).
• A promotion campaign (IV) will increase savings activity (DV), especially when free prizes are offered (MV), but chiefly among smaller savers (EV-control). The results come from enhancing the motivation to save (IVV).
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Propositions and HypothesesPropositions and Hypotheses
Brand Manager Jones (case) has a higher-than-average achievement motivation
(variable).
Brand managers in Company Z (cases) have a higher-than-average achievement
motivation (variable).
Generalization
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Hypothesis FormatsHypothesis Formats
Descriptive Hypothesis
In Detroit, our potato chip market share stands at 13.7%.
American cities are experiencing budget
difficulties.
Research QuestionWhat is the market share for our potato
chips in Detroit?
Are American cities experiencing budget
difficulties?
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Relational HypothesesRelational Hypotheses
CorrelationalYoung women (under 35) purchase fewer units of our product than women who are older than 35.
The number of suits sold varies directly with the level of the business
cycle.
CausalAn increase in family income leads to an
increase in the percentage of income
saved.
Loyalty to a grocery store increases the probability of purchasing that store’s private brand products.
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The Role of HypothesesThe Role of Hypotheses
Guide the direction of the studyGuide the direction of the study
Identify relevant factsIdentify relevant facts
Suggest most appropriate research design
Suggest most appropriate research design
Provide framework for organizing resulting conclusions
Provide framework for organizing resulting conclusions
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Characteristics of Characteristics of Strong HypothesesStrong Hypotheses
A Strong
Hypothesis Is
A Strong
Hypothesis Is
AdequateAdequate
TestableTestable
Better than rivals
Better than rivals
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Theory within ResearchTheory within Research
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The Role of ReasoningThe Role of Reasoning
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A Model within ResearchA Model within Research
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The Scientific MethodThe Scientific Method
Direct observationDirect observation
Clearly defined variablesClearly defined variables
Clearly defined methodsClearly defined methods
Empirically testableEmpirically testable
Elimination of alternativesElimination of alternatives
Statistical justificationStatistical justification
Self-correcting processSelf-correcting process
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ResearchersResearchers
•Encounter problems•State problems•Propose hypotheses•Deduce outcomes•Formulate rival hypotheses•Devise and conduct empirical tests•Draw conclusions
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Curiosity Is the Curiosity Is the Ally of a ResearcherAlly of a Researcher
Synovate’s campaign associates important discoveries in research to a common trait of entrepreneurs: curiosity.
As one of the world’s largest research organizations, it claims curiosity is “what makes us tick.”
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Sound ReasoningSound Reasoning
Exposition Argument
InductionDeduction
Types of Discourse
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Deductive ReasoningDeductive Reasoning
Inner-city household interviewing is especially difficult and expensive
Inner-city household interviewing is especially difficult and expensive
This survey involves substantial inner-city
household interviewing
This survey involves substantial inner-city
household interviewing
The interviewing in this survey will be especially difficult and expensive
The interviewing in this survey will be especially difficult and expensive
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Inductive ReasoningInductive Reasoning
Why didn’t sales increase during our promotional event?
– Regional retailers did not have sufficient stock to fill customer requests during the promotional period
– A strike by employees prevented stock from arriving in time for promotion to be effective
– A hurricane closed retail outlets in the region for 10 days during the promotion
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Why Didn’t Sales Increase?Why Didn’t Sales Increase?
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Tracy’s PerformanceTracy’s Performance
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Key TermsKey Terms
• Argument• Case• Concept• Conceptual scheme• Construct• Deduction• Empiricism• Exposition• Hypothesis
– Correlational– Descriptive– Explanatory– Relational
• Hypothetical construct
• Induction• Model• Operational definition• Proposition• Sound reasoning• Theory• Variable
– Control– Confounding (CFV)– Dependent (DV)– Extraneous (EV)– Independent (IV)– Intervening (IVV)– Moderating (MV)