mental health: assessment and rehabilitation dr doreen miller frcp ffom managing partner miller...
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Mental Health: assessment and rehabilitation
Dr Doreen Miller FRCP FFOM
Managing Partner
Miller Health Management
Overview
AssessmentRehabilitationMental well-being at work
Why is mental health the 2nd highest cause of sickness absence?
Growth in service industryAdvances in communication technologyCustomer facing activities
Common Mental Health Presentations
Alcohol dependenceDepression/anxietyStressChronic Fatigue
PART 1
ASSESSMENT
Mental Health Assessment - I
Referral routeCurrent problemHistory of recent problemFamily History and personal historyChildhood and educationOccupational history
Mental Health Assessment - II
Past medical and psychiatric historyAlcohol & DrugsCurrent circumstancesPremorbid personalityForensic history
Mental Health Assessment- III
Appearance & behaviourSpeechMoodThoughtsCognitive assessmentInsight
Useful Diagnostic Tools
CAGE (alcohol dependence)Hospital Anxiety and Depression [HAD]
Scale
Clinical Assessment by Occupational Physician
Diagnosis? Further investigations to exclude other
conditions (e.g. thyroid)Review of treatment plan If alcohol
dependency – treat firstPrognosis & likely return to work
Further Action by OP/OHA
Obtain reports from treating practitioners (with employee’s consent)
Liaise with GP/Consultant to explain role of OP/OHA and review progress
Provide management report
WORKPLACE PARTNERSHIPS Employee
Line HumanManager Resource
Manager
OP/OHA
Communication During Absence
Agree with employee frequency and nature of contact with HR/line management
Liaise where appropriate with employee’s treating practitioner(s)
Clinical Case Management - I
Determine if covered by Private Medical Insurance
Consider ‘one off’ payment by company for consultant opinion
If appropriate refer for private treatment with GPs’ agreement
Clinical Case Management II
Monitor employee’s clinical progressObtain agreement from GP/Consultant
when employee fit for rehabilitation
PART II
REHABILITATION
Rehabilitation Facts
Rehabilitation starts at recruitment
Longer employee absent from work, less likely that they will return
Best Practice Framework
Early interventionGood communication Robust case managementPartnership with treating practitionersWell designed rehabilitation planSupport during rehabilitation back to work
Rehabilitation Back to Work
Social re-entry into workUpdate/training on changes Guidance on hours and nature of workCommunication with HR, line management
and GPMonitor programme until employee has
reached plateau
Key issues to consider
At all stages of the rehabilitation programme there is a need to ensure that:
Employees do not pose a risk to themselves or others
The job and/or the working environment does not pose a risk to the employee
Unable to return?
Employees who are unable to return to their pre-illness job may be considered disabled under the Disability Discrimination Act 1995 and afforded protection under the Act
Rehabilitation Outcomes
Return to original full time jobReturn to modified job until fit to return to
pre-illness positionReturn to modified/alternative job
permanentlyIHR/PHITermination on capability grounds
PART III
MENTAL WELL-BEING
AT WORK
Organisational Goal - Fulfilment
Healthy work environmentHealthy jobsHealthy and productive employees
Occupational Health’s role at the Organisational level
Raise awareness of relationship between work and mental well-being
Train managersHelp management assess and control
workplace stressorsIdentify organisational trends arising out of
individual clinical assessments
REACTIVE vs PROACTIVE
Ill Sickness Learning & Fulfilment
Health Presence Development
Reactive Proactive
Improving Mental Well Being
Training
Policies & Risk Identification of Action
Procedures Assessment Stressors Support
What is stress?
Stress occurs when the pressure on the individual exceeds that individual’s ability to cope
Stress is a state and not a diagnosis
HSE Risk Factors for Work-related Stress
CultureDemandsControlRelationships
Continued….
HSE Risk Factors for Work-related Stress
ChangeRoleSupport, training and factors unique to the
individual
Mental Health Risk Assessment
Effects of pressureNeed for changeSuggestions for improvement
Review the Assessment
Initially the stress risk assessment should be reviewed every six months
After a year if no significant changes then move to an annual review period
Revise stress risk assessment in light of any significant changes