Megan Potter

1614 Nixon Road Lavaca, AR 72941 | 479-831-5960 | mdpotter16@gmail.com

Education Charleston High School; Charleston, AR – High School Diploma 2008

Skills & Abilities Energetic and enthusiastic young woman looking to advance my position with a great

company. Versatile skill set with experience in computers, phones, sales, customer

service, and oral communication. Excellent people skills from years of experience, a

very quick learner and excellent at multitasking.

Experience ESI Support Specialist, Expedited Solutions; Fort Smith, AR - February 2015-Present

Customer interface, freight tracking, problem resolution, support for multiple

departments, auditing completed shipments, working within mainframe and intrans

systems, working with carriers ad dispatches to resolve transportation related issues,

building and booking rate quotes, daily interaction with account managers and business

owners

Dental Assistant/Export Director; Fort Smith, AR – 2012-2015

Patient interaction, doctor assisting, instrument sterilization, room set-up and break

down, maintaining accurate stock of dental supplies, documentation of medical and

dental notes, preparing, shipping, tracking, and receiving all dental case models.

Server, Buffalo Wild Wings; Fort Smith, AR – 2011-2012

Delivered exceptional, friendly, and fast service. Answered questions about menu

selections and made recommendations when requested. Accurately recorded orders

and partnered with team members to serve food and beverages that exceeded guests’

expectations. Skillfully anticipated and addressed guests’ service needs. Managed

closing duties, including restocking items and reconciliation of the cash drawer.

Server/Cashier, Calico County; Fort Smith, AR – 2010-2011

Delivered exceptional, friendly, and fast service. Answered questions about menu

selections and made recommendations when requested. Accurately recorded orders

and partnered with team members to serve food and beverages that exceeded guests’

expectations. Skillfully anticipated and addressed guests’ service needs. Managed

closing duties, including restocking items and reconciliation of the cash drawer.

Processed transactions quickly and efficiently – Maintained a friendly and cordial

relationship with the customers by greeting them and assisting them with all relevant

issues. Provided customers with outstanding service and assisted them in solving their

queries. Created a friendly/positive impression at the checkouts.

Educated customers about new promotional activities that could benefit them.

Monitored all the cash reserves and ensured adequate cash reserves in all stations.

Adhered to security procedures. Refilled supplies and shopping bags and verified cash

register balances. Maintained registers and all books related to cash transactions and

kept them up to date.

Production Worker/Machine Operator, Rheem; Fort Smith, AR – 2010-2012

Monitor production line at each stage. Maintain and handle tools and equipment used

for production procedures. Monitor hoppers on the machine and keep them sufficiently

filled. Check the parts bins at regular intervals. Inspect product constantly to maintain

highest quality parts.

Childcare Provider, Upsie Daisy Childcare; Ratcliff, AR – 2010-2012

Dress and groom children, and change diapers. Organize toys and materials to ensure

an arranged and tidy activity area. Sterilize bottles and prepare formulas. Prepare meals

and snacks for children. Help eating meals and guide concerning habits of eating.

Sales Associate/Cashier, Academy Sports + Outdoors; Fort Smith, AR – 2007-2008

Assisted customers with product selection and queries. Investigated and resolved

customer complaints. Set up store displays. Operated cash register as and when

necessary. Managed shelf stocking and pricing activities. Handled inventory and stocks.

Reviewed merchandize movement. Inspected merchandize for quality and quantity.

Take payments in exchange of items sold. Operate adding machine and cash register.

Assist customers with decision making on purchases. Up-sell items as and when

deemed necessary. Maintain inventories and stocks. Manage store displays as

instructed. Collect deposits and prepare delivery records

Server/Cashier, Calico County; Fort Smith, AR – 2010-2011 Delivered exceptional, friendly, and fast service. Answered questions about menu selections and made recommendations when requested. Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests’ expectations. Skillfully anticipated and addressed guests’ service needs. Managed closing duties, including restocking items and reconciliation of the cash drawer. Processed transactions quickly and efficiently – Maintained a friendly and cordial relationship with the customers by greeting them and assisting them with all relevant issues. Provided customers with outstanding service and assisted them in solving their queries. Created a friendly/positive impression at the checkouts. Educated customers about new promotional activities that could benefit them. Monitored all the cash reserves and ensured adequate cash reserves in all stations. Adhered to security procedures. Refilled supplies and shopping bags and verified cash register balances. Maintained registers and all books related to cash transactions and kept them up to date. Production Worker/Machine Operator, Rheem; Fort Smith, AR – 2010-2012 Monitor production line at each stage. Maintain and handle tools and equipment used for production procedures. Monitor hoppers on the machine and keep them sufficiently filled. Check the parts bins at regular intervals. Inspect product constantly to maintain highest quality parts. Childcare Provider, Upsie Daisy Childcare; Ratcliff, AR – 2010-2012 Dress and groom children, and change diapers. Organize toys and materials to ensure an arranged and tidy activity area. Sterilize bottles and prepare formulas. Prepare meals and snacks for children. Help eating meals and guide concerning habits of eating. Sales Associate/Cashier, Academy Sports + Outdoors; Fort Smith, AR – 2007-2008 Assisted customers with product selection and queries. Investigated and resolved customer complaints. Set up store displays. Operated cash register as and when necessary. Managed shelf stocking and pricing activities. Handled inventory and stocks. Reviewed merchandize movement. Inspected merchandize for quality and quantity. Take payments in exchange of items sold. Operate adding machine and cash register. Assist customers with decision making on purchases. Up-sell items as and when deemed necessary. Maintain inventories and stocks. Manage store displays as instructed. Collect deposits and prepare delivery records