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    Mediation InformationRole Play

    Case Study

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    Goals

    Studying mediation helps you understand that disputescan be resolved successfully without courts or lawyers.

    KnowledgeObjectives

    Most disputes are resolved outside the court system.

    Mediation is a popular and effective form of disputeresolution.

    Mediation is voluntary and confidential. The steps of a typical mediation.

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    Skills

    Objectives

    Identify what kinds of cases are suitable for mediation.

    Listen effectively by restating another partys perspective.

    Identify underlying interests in a dispute.

    Identify alternative solutions to a dispute.

    Express an agreement in writing.

    AttitudeObjectives

    Disputes have multiple perspectives and potentialsolutions.

    Disputes can be resolved successfully without courts orlawyers.

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    Today we will beexploring a popular

    method forresolving disputes

    outside of theformal court

    systemmediation.

    Although trials are

    often reported inthe news andportrayed on

    popular televisionshows like Law and

    Order, very few

    civil disputes evermake it to trial.

    Indeed, very fewdisputes ever enterthe court system at

    all.

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    Give reasons why so few

    cases are resolved throughthe court system.

    The court systemtakes time.

    More civil casesare being filed.

    Courts have limitedresources.

    Criminal casestake riority overcivil cases due to

    the criminallyaccused right to as eedy trial under

    the ixthmendment to the

    U. . Constitution.

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    The court system can harm ongoing relationships.

    Taking a dispute to court can cause anger and bitterness

    e.g. divorce and child custody disputes

    The court system is expensive.

    A trial and the preparation leading up to it can generate thousands of

    dollars in legal fees. Quickly note the availability of contingency agreements and their advantages/disadvantages.

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    Identify the three most commonways to resolve disputes out of court.

    Negotiation Arbitration Mediation

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    The disputing parties talk to each other

    about their problem and try to reach asolution that is acceptable to them.

    Note that negotiation can be used tosettle disagreements ranging fromminor disputes between siblings tomulti-billion dollar lawsuits betweenlarge corporations.

    Negotiation

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    he is ti rties ree t haveanother erson listen totheir ar ents and akeadecision for them.

    Note that thear itrator is likea j dge, t the rocess is lessformal thana trial.

    Ar itrators have theauthorit tomake the final decisionandthe arties must follow it if it is indingar itration.

    If it is nonbindingarbitration, the arties arenot boundandhencedonot have to follow the final decision.

    Arbitration is common incontract and labor-managementdis utes.

    Note that many sales and serviceagreements haveanarbitrationclause requiring bindingarbitration.

    Arbitration

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    A person not involved in thedispute helps the disputingparties talk about theirproblem and settle theirdifferences.

    Mediation

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    The parties decide whether they want to come to

    the mediation. The parties decide how they want to resolve the

    dispute.

    Mediators do not impose a decision on theparties.

    Mediators instead listen carefully to both parties,try to help them understand each others position,and find ways to resolve the dispute.

    The parties are free to leave at any time.

    Voluntary

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    Law makes mediation sessionsconfidential.

    Parties can talk without worryingabout hearing it later in court.

    Mediator cannot be called to testifyin court as a witness for a partyscase.

    Confidential

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    Allows disputing parties to vent their frustrations.

    Avoids placing blame and concentrates on thefuture relationship between the parties.

    Allows parties to come up with creative solutionsthat are not available through the court system

    e.g. periodic payments

    Because the solution is created by the parties, theparties are more interested in making it work andmore willing to live up to it.

    Effective

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    If a settlement is reached, it can bewritten as legally binding contract.

    Note that written agreements arealmost always more effective than

    oral agreements. If it is not written down, the

    agreement is not legally binding.

    Enforceable

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    Many community mediation programs offer free

    mediation e.g. the niversity of Washington Law School

    Mediation Clinic

    Mediation is a common way to resolve disputesbetween husbands and wives, landlords and

    tenants, and consumers and businesses. Note that some schools train students to

    mediate disputes between students that occurat school.

    Free

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    Introduction

    Telling the story

    Identifying positions and underlyinginterests

    Identifying alternative solutions

    Revising and discussing solutions

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    Introduction

    Mediator will explain theground rules

    e.g. no name calling, nointerruptions

    Mediator will informparties that he or shecannot provide legal

    advice.

    Mediator will verify thatthe parties agree to

    mediate in good faith,meaning that each partyis there to listen with an

    open mind and is notheld to a fixed position.

    Mediator will confirmthat all relevant partieswith the power to makedecisions are present.

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    Telling the story

    Mediator will askeach person to tellwhat happened.

    After each disputing party speaks, mediatorwill summarize what the disputing partysaid.

    Why might the mediator do this?

    To check forunderstanding

    To let the party know thathe or she has been

    heardthe power ofempathy.

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    Identifying positions

    and underlying interests

    Mediator will try to accomplish ashe or she summarizes each partysperspective of what happened.

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    Identifying alternative

    solutions

    Disputing parties willthink of possible

    solutions to the problem.

    Mediator will make a list

    and ask each disputingparty to explain his or

    her feelings about eachpossible solution.

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    Revising and

    discussing solutionsIn response to the feelings shared by the

    disputing parties, the mediator may help theparties change some of the possible solutions andidentify a better solution to which the parties can

    agree.

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    Reaching an

    agreement

    Mediator helps thedisputing partiesreach an agreementthat both can accept.

    The agreement iswritten down.

    The agreementaddresses what will

    happen if one of theparties does not

    follow through on itspromises in the

    agreement.

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    Each person will receiveconfidential instructions.

    It is completely up to thedisputing parties to reveal

    whatever confidentialinformation is contained inthe instructions during the

    mediation.

    Sam

    Chris

    Mediator

    The mediator willhelp the disputing

    parties write anagreement.

    Each mediator willbe asked to read

    the groups writtenagreement at the

    end of class.

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    Sam

    Tyler

    Nick

    Morgan

    Chris

    Katie

    Dustin

    Leah

    Mediators

    Rachel

    Scott

    Sam

    Hilary

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    Debriefing

    Mediation Role Play

    Read your specific role background information GD

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    Mediator:briefly

    summarize themediation and

    read theagreement they

    reached, if any.

    Disputingparties:

    describe yourexperiences.

    Share youroverall

    impression ofthe role play

    and mediation.