mcdonalds: entreprenuership and franchising

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Presentation made for Marketing management case presentation to Mr. Najeeb Agrawalla

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Page 1: McDonalds: Entreprenuership and franchising
Page 2: McDonalds: Entreprenuership and franchising

entrepreneur

ship

and

franchising

Page 3: McDonalds: Entreprenuership and franchising

presentersSyed Wasiq Hassan

Ghufran Waseem

Salman Zia

Summaya Mehar Iqbal

Madiha Shahid

Saad Ullah Khan

Arsalan Ullah Qureshi

Page 4: McDonalds: Entreprenuership and franchising

1940

19’61

Ray Kroc, a multimixer

salesman becomes the

franchising agent

McDonald brothers open the first McDonald’s

and names Speedee as their company image

Ray Kroc buys out the McDonalds

brothers for $2.7 million

creation of ‘McDonald’s Center of

Training Excellence’

“Hamburger University”

1954

Page 5: McDonalds: Entreprenuership and franchising

Big Mac invented

opens in Canada and Puerto Rico

1965McDonalds goes public

first TV Ad airs

1967

‘71

Egg

McMuffin

invented

‘79

Happy

Meals

introduced

Page 6: McDonalds: Entreprenuership and franchising

more than 34,000 restaurants worldwide

1.8 million employees

119 countries

81% of restaurants are franchised

global overview of McDonalds

69 million people served daily

Page 7: McDonalds: Entreprenuership and franchising

Revenues by company operated restaurants

$18.29 billion (2011)

Franchised sales

$67.65 billion (2011)

Margin of company operated restaurants = $0.83 billion

Margin of franchised restaurants = $1.9 billion

2012 2007

Company operated restaurants 6,598 6,906

Franchised restaurants 27,882 24,471

% of franchised Restaurants 81% 78%

Page 8: McDonalds: Entreprenuership and franchising
Page 9: McDonalds: Entreprenuership and franchising

McDonaldspresence in Pakistan

Page 10: McDonalds: Entreprenuership and franchising
Page 11: McDonalds: Entreprenuership and franchising
Page 12: McDonalds: Entreprenuership and franchising
Page 13: McDonalds: Entreprenuership and franchising
Page 14: McDonalds: Entreprenuership and franchising
Page 15: McDonalds: Entreprenuership and franchising

Pakistani Parallel

UFONE – Tum He To Ho!!!

started it’s operation in January 2001

Ufone became the part of Etisalat in 2006

second largest cellular company in

Pakistan

franchises = 359

service centers = 17

one stop shops = 09

PTCL PTML UFONESubsidiary Brand

Page 16: McDonalds: Entreprenuership and franchising

Pakistani parallel (contd.)

• Both McDonald's and Ufone are the example of Brand franchising

• Both mainly depend upon there franchising instead of company owned outlets.

• Both serve the customer directly. B to C

• Mainly franchises exist in the developed areas and both have opportunity in rural part

• Both companies have used extensive marketing as there main tool for growth maximization

Page 17: McDonalds: Entreprenuership and franchising

Q1What do you understand by the

term economies of scale?

How will economies of scale affect

McDonald’s?

Page 18: McDonalds: Entreprenuership and franchising

economics anyone?

Page 19: McDonalds: Entreprenuership and franchising

economies

of

scalethe advantages that

result from being large

which lead to reductions

in average costs

Long run

average cost

Page 20: McDonalds: Entreprenuership and franchising

uniform menu offerings can be

mass produced, lowering

production costs;

the company's bargaining power

with its suppliers lowers its input

costs and boosts margins;

the company's large advertising

budget gives McDonald's a

significant competitive advantage

over its competitors.

Page 21: McDonalds: Entreprenuership and franchising

uniform menu offerings can be

mass produced, lowering

production costs;

the company's bargaining power

with its suppliers lowers its input

costs and boosts margins;

the company's large advertising

budget gives McDonald's a

significant competitive advantage

over its competitors.

Page 22: McDonalds: Entreprenuership and franchising

uniform menu offerings can be

mass produced, lowering

production costs;

the company's bargaining power

with its suppliers lowers its input

costs and boosts margins;

the company's large advertising

budget gives McDonald's a

significant competitive advantage

over its competitors

Page 23: McDonalds: Entreprenuership and franchising

franchisee perspective

due to division of labor efficiency

will improve

same operations for the large

volume will lower the per unit cost

of output

how will economies

of scale affect

McDonalds? (contd.)

franchisor perspective

the more restaurants are there, the

lower the cost of production and

hence the more profit margins will

be there.

Page 24: McDonalds: Entreprenuership and franchising

Q2You have been hired as advisor on the

Pakistani market by McDonald’s. Based

on your observations of the Pakistani market,

prepare three instructions you

would issue to the franchisee on behalf of

McDonalds, and explain why you think they are

important.

Page 25: McDonalds: Entreprenuership and franchising

Lets eat out! Look for the Golden Arches! The closest thing to

home McDonald's is your kind of place You deserve a break today

Enjoy the best food at McDonald's We do it all for you You,

you're the one Nobody can do it like McDonald's can You deserve

a break today Nobody makes great taste of McDonald‘s It's Mac

Tonight McDonald's is your place to be Good time, great taste

There's nothing quite like a McDonald‘s You Deserve A Break

Today Food, folks and fun McDonald's Today What you want

is what you get Do you believe in magic? Have you had your

break today? My McDonald‘s Did somebody say McDonald's?

We love to see you smile Put A Smile On Smile I'm lovin' it

It's what I eat and what I do It's what I eat and what I

do...I'm lovin' it What we're made of your day like McDonald's

can We cook it all for you at McDonald's McDonald's and you

McDonald's mission is to be

our customers' favourite

place and way to eat – with

inspired people who delight

each customer with

unmatched

quality, service, cleanliness

and value every time

Page 26: McDonalds: Entreprenuership and franchising

Lets eat out! Look for the Golden Arches! The closest thing to

home McDonald's is your kind of place You deserve a break today

Enjoy the best food at McDonald's We do it all for you You,

you're the one Nobody can do it like McDonald's can You deserve

a break today Nobody makes great taste of McDonald‘s It's Mac

Tonight McDonald's is your place to be Good time, great taste

There's nothing quite like a McDonald‘s You Deserve A Break

Today Food, folks and fun McDonald's Today What you want

is what you get Do you believe in magic? Have you had your

break today? My McDonald‘s Did somebody say McDonald's?

We love to see you smile Put A Smile On Smile I'm lovin' it

It's what I eat and what I do It's what I eat and what I

do...I'm lovin' it What we're made of your day like McDonald's

can We cook it all for you at McDonald's McDonald's and you

+ local elements in products

+ training

+ quality checks

Page 27: McDonalds: Entreprenuership and franchising

Q3Why do you think that over 70 per

cent of new businesses fail but

90 per cent of franchises succeed?

Page 28: McDonalds: Entreprenuership and franchising

ARE YOU WATCHING CLOSELY?

Page 29: McDonalds: Entreprenuership and franchising

franchising

success

new businesses

failure

success

Page 30: McDonalds: Entreprenuership and franchising

new businesses fail…

start from scratch

incomplete market research

high investment at stake

high managerial skills

high risk involved

Page 31: McDonalds: Entreprenuership and franchising

Q4Discuss the advantages and

disadvantages of being a

franchisee.

Page 32: McDonalds: Entreprenuership and franchising

being there own boss

selling the brand

intensive initial training

continuous support

marketing by franchisor itself

managerial talent

get a head start

shared liability

+

Page 33: McDonalds: Entreprenuership and franchising

legal regulations

investment

profit sharing

you must play by the rules

nothing is ever free

not independent

limited duration for agreement

-

Page 34: McDonalds: Entreprenuership and franchising

Q5Evaluate why a business might choose

a corporate objective of growth

maximization over profit maximization?

Page 35: McDonalds: Entreprenuership and franchising
Page 36: McDonalds: Entreprenuership and franchising