mbai mauw annual mtng
TRANSCRIPT
Michigan Benefits Access Initiative
Michigan Association of United Ways Annual Meeting
July 21, 2011
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Objective is to leave today’s session with:
A thorough understanding of MBAI status and identification of ways in which your impact work links to it
Your feedback on how you would engage your community in benefit access
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The Opportunity
Over $930 million in federal benefits and tax credits go unclaimed in Michigan each year
Only 7 % of low-income, working families with children receive all of supports for which they qualify (food stamps, child care and Medicaid)
Budget on Wages Alone
INCOME
Wages $ 10,000
TOTAL $ 10,000
Income = minimum wage for 2002, 69% of Federal Poverty Level
Expenses do not include items such as: driver’s license fees, gifts, entertainment, school supplies and trip fees, after school and sports activities, vacation, college application fees and tuition, many more . . .
Budget with Basic Work Supports
EXPENSES
Rent $ 7,200
Food & supplies $ 5,700
Transportation $ 2,400
Health & child care $ 15,500
Taxes $ 1,000
TOTAL $ 31,800
Adapted from Sheila Zedlewski, Gina Adams, Lisa Dubay and Genevieve Kenney, "Is There a System Supporting Low-Income Working Families?" The Urban Institute (Feb. 2006), at 8-9.
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TECHNOLOGY OUTREACH
Building a solid public-private partnership
Linking work supports & other services to benefits
Increasing financial stability for families
Improving nonprofit & government efficiency/value
Michigan Benefit Access Initiative Vision
Check My Benefits
Enhancement (Internet &
phone)
Applications for All
Programs
Improved Service –Adding:
• Medicaid• Cash • Child Day Care• SER
• Document uploading• Client letter retrieval• Addition of Arabic
• Improved access to information
• Reduced caseworker calls
• Increased efficiency
• Improved response • Reduced closures• Increase worker
processing
Technology - MiBridges Expansion
Online Redeterminations (Eligibility Reviews)
Outreach Strategies
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• Community Outreach Coupled with MiBridges Expanded Technology
• CBO; churches; community clinics; early learning communities
• Outreach to Special Populations• Community College• Community Schools• Corrections
Pilot Increasing AccessEmpowering Community Reach
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Strategy One: Effective Training Materials and Processes for CBO’s
Strategy Two: Capacity Building within local CBO’s
Strategy Three: Professional Evaluation and reporting requirements to monitor and provide feedback for Continuous Improvement
There was a rigorous and thoughtful process for selecting our partners…
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Experience tracking outcomes and performance
plus ability to build capacity
Services diverse and possibly
difficult to reach populations
Service delivery model present
throughout state allowing for replication
16 Organizations selected to
participate in pilot
• Assessment of organizational capacity
• Willingness and interest in providing access to benefits for service population
• Food Banks, Faith-Based Orgs, CBO’s, CAA’s, Homeless Services and Health Centers
• Strong community ties• Convenient points of access• Trusted , quality and safe
entry points for benefit access
Selection process was collaboration between UWSEM, MAUW, DHS and Seedco and encompassed the creation of an application, selection and funding criteria, webinar development and facilitation, review and
scoring of submitted applications and award letter.
• A diverse and committed group of orgs support building a state-wide benefit access system
Getting to Scale
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Fully Expanded MiBridges
Metrics andmeasurement
Deep Multi-sector
Engagement
Solution “research”
and architecture
Leading others to change
Critical capabilities required
Secure Public Private MBAI Partnership
Pilot Community Outreach
Pilot Special Population Outreach
Rollout Tested Community Outreach
Rollout Special Population Outreach
Transform and streamline Michigan’s Benefit Access System
• Set vision • Secure Funding• Achieve leadership
collaboration
• Establish MBAI infrastructure
• Engage high potential CBO partners
• Develop Training & Communications
• Set output targets• Measure & adjust
implementation models
• Greater benefit uptake• Greater bundled benefit
uptake• Greater efficiencies• Continuously build upon
technology & outreach innovation
• Policy Change to support expansion and efficiency
• Accelerate shift from program delivery to integrated supports
• Grow numbers geometrically through established networks
• Measure & refine implementation
We are at a critical stage, poised to achieve a transformative statewide benefit access model
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MBAI in Your Community
How do you think your community will receive online bundled benefit access?
How does benefit access fit with your United Way impact work?
How do you see MBAI rolling out in your community?
What partner organizations would you engage?
Leadership/Governance Framework
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o MBAI Steering Committee in place in August – established by MAUW, UWSEM, Foundation Liaison Office, and DHS
o Statewide sub-committees report to the Steering Committeeo Outreach o Technologyo Evaluation
o MAUW staffs statewide MBAI project management and coordination
o UWSEM pilots and establishes Regional Leadership Hub model for MBAI Community Outreach
o Proposed additional Regional Leadership Hubs for MBAI Community Outreach statewide rollout
o Special Population pilots and statewide sector networks lead MBAI in their sector – use statewide training, communication tools
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How Pilot can inform statewide roll-out
Pilot Statewide Rollout
• Partner recruitment
• Development of mini grant proposal, MOU, award process
• Developing output targets
• Incremental MBAI Training development
• Provide and document MBAI T/A assistance needed
• A range of communication materials developed
• Heavy data collection and tracking
• Identify highest performing CBO channels through incremental benefit bundle assistance
• Outreach to high potential CBOs
• Effective mini grant administration
• Set statewide output targets
• Efficient MBAI Training delivery
• Provide MBAI T/A
• Communication Templates available
• User friendly data management system in place
• Building scale with expanded MiBridges benefit bundle
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Statewide roll-out
Regional UW MBAI Capacity Hub•UWSEM pilots MBAI capacity-building hub •Expand MBAI capacity-building hubs across 7 other regions•Regions mirror Voices 4Action, Health Access Coalition, 10 Year Plan to End Homelessness & Consumer Health Access Coalition
Statewide Sector Leadership•Food Bank Council of MI•MI Primary Care Association•MI Community College Association•MPRI•MI EITC Coalition•Coalition to End Homelessness•DHS V4A•MI Head Start Association•MCAA
