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    Copyright (c) Houghton Mifflin Co. All rights reserved. 1

    EXPOSURE, ATTENTION,AND PERCEPTION

    CHAPTER 4

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    Chapter Overview

    What is necessary to reach

    consumers?

    Exposure (e.g., consumer must come incontact with your ad message)

    Attention (e.g., consumer must look at

    ad message)

    Perception (e.g., consumer must take

    in message)

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    GOAL

    Exposure

    Attention

    Perception

    Desired

    Outcome

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    Increase Use of Covert Tactics toAchieve Goals

    P & Gs Tremor panel- 250,000 13-19 year olds

    Paying people toendorse products

    in chat rooms and

    message boards

    Girls intelligenceAgency

    http://www.girlsintelligenceagency.com/press.html#

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    Definition

    Exposure: Theprocess by which

    the consumercomes in physical

    contact with a

    stimulus.

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    How Can We IncreaseConsumers Exposure?

    Roadblocking--

    you can run, but

    you cant hide!

    Repetition

    Research targetgroup habits

    Wide presence tv, radio, publications

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    Definition

    Attention: The processby which an individual

    allocates part of his orher cognitive resources

    (mental activity) to a

    stimulus.

    Conscious Awareness

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    Attentional Capacity

    Location Amount

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    Attention is Selective andResources are Limited

    How much attention are

    you likely to give to the

    following advertisingencounters?

    radio ad while driving

    ad in newspaper or magazine

    freeway billboard

    direct mail appeal

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    Self-Relevance

    Needs, values, and goals

    Similarity of source

    Rhetorical questions

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    Pleasantness ofStimuli

    Music

    Attractive

    visuals

    Humor

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    Ease of Processing

    Prominence

    Contrast

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    Surprisingness of Stimuli

    Novelty

    Unexpectedness

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    Definition

    Perception: Theregistration of

    stimuli by one ofthe five senses:

    vision, hearing,

    taste, smell, and

    touch

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    Conscious vs. UnconsciousPerception

    Exposure

    Conscious

    Perception

    Attentional

    ResourcesOutcome

    Unconscious

    PerceptionOutcome

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    Definition

    Preattentive processing:

    Information outside ourfocus of attention that is

    processed without our

    awareness

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    Preattentive Mechanism

    Bla,

    Bla,

    Bla

    Bla,

    Bla,

    BlaBla,

    Bla,

    Bla

    Bla,

    Bla,

    Bla

    Bob

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    BlaUnattended

    background

    noise gets

    filtered for

    meaning

    BOB

    Flitered

    output that

    receives

    attention

    Filtered

    output

    that does

    Notreceive

    attention

    ConsciousUnconscious

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    BOB

    DeerPark

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    Information Outside of FocalAttention

    Exposure

    Unconscious

    Perception

    Attentional

    Resources

    Outcome

    Preattentive

    Processing

    Outcome

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    UGLY

    NICE

    Preattentive Processing:

    Automatic shifts in attention

    Stroop Task

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    Preattentive Processings Affect

    on Attention to Advertising

    NICE

    WE BUY UGLY

    HOUSES.COM

    WE BUY NICE

    HOUSES.COM

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    Perception Grab Bag

    Perceptual Thresholds

    GoalsAssortment

    Meaning

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    Subliminal Perception: ADiabolical Marketing Tool?

    Subliminal

    messages in ads

    are illegal in U.S. Some research

    support for modest

    effects

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    Perceptual ThresholdsPerceiving Change: JND

    Downsizing of

    products BelowJND

    Improvement in

    products AboveJND

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    Poor vs. Rich

    Goals

    High Need

    To Smoke

    Low Need

    To Smoke

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    Assortment

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    Perceiving Meaning

    $30 watch

    $800 watch

    Rolex Cell Phone

    McDonalds Cell Phone