mb0053 – international business management - ketan

Upload: mrunal-swant

Post on 06-Apr-2018

224 views

Category:

Documents


0 download

TRANSCRIPT

  • 8/3/2019 MB0053 International Business Management - Ketan

    1/58

    Roll No: 511010554 MB0053

    Center Code: 1976

    Ketan Ramesh Borse Learning

    Center: Thane.

    Master of Business Administration MBA

    Semester 4

    MB0053 International Business Management 4

    Credits

    (Book ID: B1315)

    Assignment Set 1 (60 Marks)

    Note: - Each question carries 10 marks. Answer all the

    questions.

    Q.1 What is globalization? What are its benefits? How does globalization

    help in international business? Give some instances?

    Ans:- Globalization describes the process by which regional economies, societies,

    and cultures have become integrated through a global network of political ideas

    through communication, transportation, and trade. The term is most closely

    associated with the term economic: the integration of national economies into the

    international economy through trade, investment, capital, migration, the spread

    oftechnology, and military presence. However, globalization is usually recognized

    as being driven by a combination of economic, technological, socio cultural,political, and biological factors. The term can also refer to the transnational

    circulation of ideas, languages, or culture through acculturation. An aspect of the

    world which has gone through the process can be said to be globalized.

    Against this view, an alternative approach stresses how globalization has actually

    decreased inter-cultural contacts while increasing the possibility of international and

    intra-national conflict. Globalization has various aspects which affect the world in

    several different ways.

    Industrial - emergence of worldwide production markets and broader access to a

    range of foreign products for consumers and companies. Particularly movement of

    material and goods between and within national boundaries. Trade-in manufactured

    goods increased more than 100 times (from $95 billion to$12 trillion) in the 50

    years since 1955.China's trade with Africa rose sevenfold during 2000-07 alone.

    Financial - emergence of worldwide financial markets and better access to

    external financing for borrowers. By the early part of the 21st century more than

    http://en.wikipedia.org/wiki/Technologyhttp://en.wikipedia.org/wiki/Technology
  • 8/3/2019 MB0053 International Business Management - Ketan

    2/58

    $1.5 trillion in national currencies were traded daily to support the expanded levels

    of trade and investment

    Economic - realization of a global common market, based on the freedom of

    exchange of goods and capital

    Job Market- competition in a global job market. In the past, the economic fate of

    workers was tied to the fate of national economies. With the advent of the

    information age and improvements in communication, this is no longer the case.

    Because workers compete in a global market, wages are less dependent on the

    success or failure of individual economies. This has had a major effect on wages and

    income distribution

    Political - some use "globalization" to mean the creation of a world government

    which regulates the relationships among governments and guarantees the rights

    arising from social and economic globalization. Politically, the United States has

    enjoyed a position of power among the world powers, in part because of its strong

    and wealthy economy. With the influence of globalization and with the help of the

    United States own economy, the People's Republic of China has experienced some

    tremendous growth within the past decade. If China continues to grow at the rate

    projected by the trends, then it is very likely that in the next twenty years, there will

    be a major reallocation of power among the world leaders. China will have enough

    wealth, industry, and technology to rival the United States for the position of

    leading world power.

    Most of us assume that international and global business are the same and that any

    company that deals with another country for its business is an international or

    global company. In fact, there is a considerable difference between the two terms.

    International companies Companies that deal with foreign companies for their

    business are considered as international companies. They can be exporters or

    importers who may not have any investments in any other country, apart from their

    home country.

    Global companies Companies, which invest in other countries for business and

    also operate from other countries, are considered as global companies. They have

    multiple manufacturing plants across the globe, catering to multiple markets. The

    transformation of a company from domestic to international is by entering just one

    market or a few selected foreign markets as an exporter or importer. Competing ona truly global scale comes later, after the company has established operations in

    several countries across continents and is racing against rivals for global market

    leadership.

    Thus, there is a meaningful distinction between a company that operates in few

    selected foreign countries and accompany that operates and markets its products

    across several countries and continents with manufacturing capabilities in several of

  • 8/3/2019 MB0053 International Business Management - Ketan

    3/58

    these countries. Companies can also be differentiated by the kind of competitive

    strategy they adopt while dealing internationally. Multinational strategy and global

    competitive strategy are the two types of competitive strategy.

    Multinational strategy Companies adopt this strategy when each countrys

    market needs to be treated as self contained. It can be for the following reasons:Customers from different countries have different preferences and expectations

    about a product or a service. Competition in each national market is essentially

    independent of competition in other national markets, and the set of competitors

    also differ from country to country. A companys reputation, customer base, and

    competitive position in one nation have little or no bearing on its ability to

    successfully compete in another nation. Some of the industry examples for

    multinational competition include beer, life insurance, and food products.

    Global competitive strategy Companies adopt this strategy when prices and

    competitive conditions across the different country markets are strongly linked

    together and have common synergies. In a globally competitive industry, acompanys business gets affected by the changing environments in different

    countries. The same set of competitors may compete against each other in several

    countries. In a global scenario, a companys overall competitive advantage is

    gauged by the cumulative efforts of its domestic operations and the international

    operations worldwide.

    A good example to illustrate is Sony Ericsson, which has its headquarters in

    Sweden, Research and Development setup in USA and India, manufacturing and

    assembly plants in low wage countries like China, and sales and marketing

    worldwide. This is made possible because of the ease in transferring technology and

    expertise from country to country.

    Industries that have a global competition are automobiles, consumer electronics

    (like televisions, mobile phone), watches, and commercial aircraft and so on.

    Table 1 portrays the differences in strategies adopted by companies in international

    and global operations.

    Table 1: Differences between International and Global Strategies.

    Strategy International Global

    LocationSelected target countries& trading areas

    Most global businessesoperate in North America,Europe, Asia Pacific, andLatin America

    Business

    Custom strategies to fitthe circumstances ofeach host countrysituation

    Same basic strategyworldwide with minorcountry customizationwhere necessary

  • 8/3/2019 MB0053 International Business Management - Ketan

    4/58

    Product-Line

    Adopted to local cultureand particular needs andexpectations of localbuyers

    Mostly standardizedproducts sold worldwide,moderate customizationdepending on theregulatory framework

    Production

    Plants scattered acrossmany host countries,each producing versionssuitable for thesurrounding environment.

    Plants located on the basis

    of maximum competitiveadvantage (in low costcountries close to majormarkets, geographicallyscattered to minimizeshipping costs, or use of afew world scale plants tomaximize economies ofscale)

    Source of supply ofraw materials

    Suppliers in host countrypreferred.

    Attractive suppliers fromacross the world

    Marketing &distribution

    Adapted to practices andculture of each hostcountry

    Much more worldwidecoordination; minoradaptation to host countrysituations if required

    Cross countryconnections

    Efforts made to transferideas, technologies,competencies andcapabilities that worksuccessfully in onecountry to anothercountry whenever such a

    transfer appearsadvantageous

    Efforts made to use almostthe same technologies,competencies, andcapabilities in all countrymarkets (to promote useof a mostly standardstrategy), new successfulcompetitive capabilities

    are transferred to differentcountry markets

    Company organization

    Form subsidiarycompanies to handleoperations in each hostcountry; each subsidiaryoperates more or lessautonomously to fit hostcountry conditions

    All major strategicdecisions closelycoordinated at globalheadquarters; a globalorganizational structure isused to unify theoperations in each country

    Benefits of globalization

    We have moved from a world where the big eat the small to a world where the fast

    eat the slow", as observed by Klaus Schwab of the Davos World Economic Forum.

    All economic analysts must agree that the living standards of people have

    considerably improved through the market growth. With the development in

    technology and their introduction in the global markets, there is not only a steady

    increase in the demand for commodities but has also led to greater utilization.

    Investment sector is witnessing high infusions by more and more people connected

  • 8/3/2019 MB0053 International Business Management - Ketan

    5/58

    to the worlds trade happenings with the help of computers. As per statistics,

    everyday more than $1.5 trillion is now swapped in the world's currency markets

    and around one-fifth of products and services are generated per year are bought

    and sold. Buyers of products and services in all nations comprise one huge group

    who gain from world trade for reasons encompassing opportunity charge,

    comparative benefit, economical to purchase than to produce, trades guidelines,stable business and alterations in consumption and production. Compared to others,

    consumers are likely to profit less from globalization. Another factor which is often

    considered as a positive outcome of globalization is the lower inflation. This is

    because the market rivalry stops the businesses from increasing prices unless

    guaranteed by steady productivity. Technological advancement and productivity

    expansion are the other benefits of globalization because since 1970s growing

    international rivalry has triggered the industries to improvise increasingly.

    Globalization can be described as a process by which the people of the world are

    unified into a single society and functioning together. This process is a combination

    of economic, technological, socio cultural and political forces. Globalization, as a

    term, is very often used to refer to economic globalization that is integration of

    national economies into the international economy through trade, foreign direct

    investment, capital flows, migration, and spread of technology. The word

    globalization is also used, in a doctrinal sense to describe the neoliberal form

    of economic globalization. Globalization is also defined as internationalism; however

    such usage is typically incorrect as "global" implies "one world" as a single unit,

    while "international" (between nations) recognizes that different peoples, cultures,

    languages, nations, borders, economies, and ecosystems exist

    (http://en.wikipedia.org/ Globalization has two components: the globalization of

    market and globalization of production....

    Some other benefits of globalization as per statistics

    Commerce as a percentage of gross world product has increased in 1986 from

    15% to nearly 27% in recent years.

    The stock of foreign direct investment resources has increased rapidly as a

    percentage of gross world products in the past twenty years.

    For the purpose of commerce and pleasure, more and more people are crossing

    national borders. Globally, on average nations in 1950 witnessed just one overseas

    visitor for every 100 citizens? By the mid-1980s it increased to six and ever sincethe number has doubled to 12.

    Worldwide telephone traffic has tripled since 1991. The number of mobile

    subscribers has elevated from almost zero to 1.8 billion indicating around 30% of

    the world population. Internet users will quickly touch1 billion.

    Promotes foreign trade and liberalization of economies.

    http://en.wikipedia.org/http://en.wikipedia.org/
  • 8/3/2019 MB0053 International Business Management - Ketan

    6/58

    .Increases the living standards of people in several developing countries through

    capital investments in developing countries by developed countries.

    . Benefits customers as companies outsource to low wage countries. Outsourcing

    helps the companies to be competitive by keeping the cost low, with increased

    productivity.

    Promotes better education and jobs.

    . Leads to free flow of information and wide acceptance of foreign products, ideas,

    ethics, best practices, and culture.

    .Provides better quality of products, customer services, and standardized delivery

    models across countries.

    Gives better access to finance for corporate and sovereign borrowers. Increases

    business travel, which in turn leads to a flourishing travel and hospitality industry

    across the world.

    Increases sales as the availability of cutting edge technologies and production

    techniques decrease the cost of production

    Provides several platforms for international dispute resolutions in business, which

    facilitates international trade. Some of the ill-effects of globalization are as follows:

    Leads to exploitation of labor in several cases.

    . Causes unemployment in the developed countries due to outsourcing.

    Leads to the misuse of IPR, copyrights and so on due to the easy availability oftechnology, digital communication, travel and so on.

    Influences political decisions in foreign countries. The MNCs increasingly use their

    economical powers to influence political decisions.

    Causes ecological damage as the companies set up polluting production plants in

    countries with limited or no regulations on pollution.

    Harms the local businesses of a country due to dumping of cheaper foreign goods.

    Leads to adverse health issues due to rapid expansion of fast food chains and

    increased consumption of junk food.

    Causes destruction of ethnicity and culture of several regions worldwide in favor of

    more accepted western culture.

    In spite of its disadvantages, globalization has improved our lives in various fields

    like communication, transportation, healthcare, and education.

  • 8/3/2019 MB0053 International Business Management - Ketan

    7/58

    Q2. What is culture and in the context of international business

    environment how does it impact international business decisions?

    Ans: Culture is defined as the art and other signs or demonstrations of human

    customs, civilization, and the way of life of a specific society or group. Culture

    determines every aspect that is from birth to death and everything in between it. Itis the duty of people to respect other cultures, other than their culture. Research

    shows that national cultures generally characterize the dominant groups values

    and practices in society, and not of the marginal aged groups, even though the

    marginalized groups represent a majority or a minority in the society.

    Culture is very important to understand international business. Culture is the part of

    environment, which human has created, it is the total sum of knowledge, arts,

    beliefs, laws, morals, customs, and other abilities and habits gained by people as

    part of society

    . Culture is an important factor for practicing international business. Culture affects

    all the business functions ranging from accounting to finance and from production

    to service. This shows a close relation between culture and international business

    . The following are the four factors that question assumptions regarding the impact

    of global business in culture

    . National cultures are not homogeneous and the impact of globalization on

    heterogeneous cultures is not easily predicted.

    Culture is not similar to cultural practice

    Globalization does not characterize a rupture with the past but is a continuation ofprior trends.

    Globalization is only one of many processes involved in cultural change

    . Cultural differences affect the success or failure of multinational firms in many

    ways. The company must modify the product to meet the demand of the customers

    in a specific location and use different marketing strategy to advertise their product

    to the customers. Adaptations must be made to the product where there is demand

    or the message must be advertised by the company. The following are the factors

    which a company must consider while dealing with international business.

    The consumers across the world do not use same products. This is due to varied

    preferences and tastes. Before manufacturing any product, the organization has to

    be aware of the customer choice or preferences

    The organization must manage and motivate people with broad different cultural

    values and attitudes. Hence the management style, practices, and systems must be

    modified

  • 8/3/2019 MB0053 International Business Management - Ketan

    8/58

    The organization must identify candidates and train them to work in other

    countries as the cultural and corporate environment differs. The training may

    include language training, corporate training, training them on the technology and

    so on, which help the candidate to work in a foreign environment.

    The organization must consider the concept of international business andconstruct guidelines that help them to take business decisions, and perform

    activities as they are different in different nations. The following are the two main

    tasks that a company must perform.

    .Product differentiation and marketing As there are differences in consumer

    tastes and preferences across nations; product differentiation has become business

    strategy all over the world. The kinds of products and services that consumers can

    afford are determined by the level of per capita income. For example, in

    underdeveloped countries, the demand for luxury products is limited.

    Manage employees It is said that employees in Japan were normally not

    satisfied with their work as compared with employees of North America and

    European countries; however the production levels stayed high. To motivate

    employees in North America, they have come up with models. These models show

    that there is a relation between job satisfaction and production. This study showed

    the fact that it is tough for Japanese workers to change jobs. While this trend is

    changing, the fact that job turnover among Japanese workers is still lower than the

    American workers is true. Also, even if a worker can go to another Japanese entity,

    they know that the management style and practices will be quite alike to those

    found in their present firm. Thus, even if Japanese workers were not satisfied with

    the specific aspects of their work, they know that the conditions may not change

    considerably at another place. As such; discontent might not impact their level ofproduction.

    The following are the three mega trends in world cultures:

    The reverse culture influence on modern Western cultures from growing

    economies, particularly those with an ancient cultural heritage.

    The trend is Asia centric and not European or American centric, because of the

    growing economic and political power of China, India, South Korea, and Japan and

    also the ASEAN.

    The increased diversity within cultures and geographies

    . The following are the necessary implications in international business:

    Avoid self reference criterion such as, ones own upbringing, values and

    viewpoints.

  • 8/3/2019 MB0053 International Business Management - Ketan

    9/58

    Follow a philosophical viewpoint that considers that many perspectives of a single

    observation or phenomenon can be true.

    Discover and identify global segments and global niche markets, as national

    markets are diverse with growing mobility of products, people, capital, and culture.

    Grow the total share market by innovating affordable products and services, and

    making them accessible so that, they are affordable for even subsistence level

    consumers rather than fighting for market share

    Organize global enterprises around global centers of excellence.

    Hofstadters cultural dimensions

    According to Dr. Geert Hofstede, Culture is more often a source of conflict than of

    synergy. Cultural differences are a trouble and always a disaster.

    Professor Hosted carried out a detailed study of how values in the workplace areinfluenced by culture. He worked as a psychologist in IBM from 1967 to 1973. At

    that time he gathered and analyzed data from many people from several countries.

    Professor Hofstede established a model using the results of the study which

    identifies four dimensions to differentiate cultures. Later, a fifth dimension called

    long-term outlook was added.

    The following are the five cultural dimensions:

    Power Distance Index (PDI) This focuses on the level of equality or inequality,

    between individuals in the nations society. A country with high power distance

    ranking depicts that inequality of power and wealth has been allowed to grow withinthe society. These societies follow caste system that does not allow large upward

    mobility of its people. A country with low power distance ranking depicts the society

    and de-emphasizes the differences between its peoples power and wealth. In these

    societies equality and opportunity is stressed for everyone.

    Individualism This dimension focuses on the extent to which the society

    reinforces individual or collective achievement and interpersonal relationships. A

    high individualism ranking depicts that individuality and individual rights are

    dominant within the society. Individuals in these societies form a larger number of

    looser relationships. Allow individualism ranking characterizes societies of a more

    collective nature with close links between individuals. These cultures supportextended families and collectives where everyone takes responsibility for fellow

    members of their group.

    Masculinity This focuses on the extent to which the society supports or

    discourages the traditional masculine work role model of male achievement, power,

    and control. A country with high masculinity ranking shows the country experiences

    high level of gender differentiation. In these cultures, men dominate a major part of

  • 8/3/2019 MB0053 International Business Management - Ketan

    10/58

    the society and power structure, with women being controlled and dominated by

    men. A country with low masculinity ranking shows the country, having a low level

    of differentiation and discrimination between genders. In low masculinity cultures,

    women are treated equal to men in all aspects of the society.

    Uncertainty Avoidance Index (UAI) This focuses on the degree of tolerance foruncertainty and ambiguity within the society that is unstructured situations. A

    country with high uncertainty avoidance ranking shows that the country has low

    tolerance for uncertainty and ambiguity. A rule-oriented society that incorporates

    rules, regulations, laws, and controls is created to minimize the amount of

    uncertainty. A country with low uncertainty avoidance ranking shows that the

    country has less concern about ambiguity and uncertainty and has high tolerance

    for a variety of opinions. A society which is less rule-oriented, readily agrees to

    changes, and takes greater risks reflects a low uncertainty avoidance ranking.

    Long-Term Orientation (LTO) Describes the range at which a society illustrates

    a pragmatic future oriented perspective instead of a conventional historic or shortterm point of view. The Asian countries are scoring high on this dimension. These

    countries have a long term orientation, believe in many truths, accept change

    easily, and have thrift for investment. Cultures recording little on this dimension,

    trust in absolute truth is conventional and traditional. They have a small term

    orientation and a concern for stability. Many western cultures score considerably

    low on this dimension.

    In India, PDI is the highest Hosted dimension for culture with a rank of 77, LTO

    dimension rank is 61, and masculinity dimension rank is 62.

    Every society has its own unique culture. Culture must not be imposed onindividuals of different culture. For example, the Cadbury Kraft Acquisition, 2009

    was a landmark international deal, in which a U.S. based company Kraft acquired

    the British chocolate giant, Cadbury which were in complete extremes in terms of

    culture. Let us discuss the major cultural elements that are related to business.

    Cultural elements that relate business

    The most important cultural components of a country which relate business

    transactions are:

    Language.

    Religion.

    Conflicting attitudes.

    Cross cultural management is defined as the development and application of

    knowledge about cultures in the practice of international management, when

    people involved have diverse cultural identities.

  • 8/3/2019 MB0053 International Business Management - Ketan

    11/58

    International managers in senior positions do not have direct interaction that is

    face-to-face with other culture workforce, but several home based managers handle

    immigrant groups adjusted into a workforce that offers domestic markets.

    The factors to be considered in cross cultural management are:

    Cross cultural management skills

    The ability to demonstrate a series of behavior is called skill. It is functionally linked

    to achieving a performance goal.

    The most important aspect to qualify as a manager for positions of international

    responsibility is communication skills. The managers must adapt to other culture

    and have the ability to lead its members.

    The managers cannot expect to force members of other culture to fit into their

    cultural customs, which is the main assumption of cross cultural skills learning. Any

    organization that tries to enforce its behavioral customs on unwilling workers fromanother culture faces conflict. The manager has to possess the skills linked with the

    following:

    Providing inspiration and appraisal systems.

    Establishing and applying formal structures.

    Identifying the importance of informal structures.

    Formulating and applying plans for modification.

    Identifying and solving disagreements.

    Handling cultural diversity

    Cultural diversity in a work group offers opportunities and difficulties. Economy is

    benefited when the work groups are managed successfully. The organizations

    capability to draw, save, and inspire people from diverse cultures can give the

    organization spirited advantages in structures of cost, creativity, problem solving,

    and adjusting to change.

    Cultural diversity offers key chances for joint work and co-operative action. Group

    work is a joint venture where, the production of two or more individuals or groupsworking in cooperation is larger than the combined production of their individual

    work.

    Factors controlling group creativity

    On complicated problem solving jobs diverse groups do better than identical

    groups. Diverse groups require time to solve issues of working together. In diverse

    groups, over time, the work experience helps to overcome gender, racial, and

  • 8/3/2019 MB0053 International Business Management - Ketan

    12/58

    organizational and functional discriminations. But the impact cannot be evaluated

    and there is always risk in creating a diverse group. A successful group is profitable

    with respect to quick results and the creation of concern for the future. Negative

    stereotypes are emphasized if it fails.

    Factors related with the industry and company culture are also important. Diversegroups do well when the members

    Assist to make group decisions.

    Value the exchange of different points of view.

    Respect each others skills and share their own. Value the chance for cross-

    cultural learning.

    Tolerate uncertainty and try to triumph over the inefficiencies that occur when

    members of diverse cultures work together.

    A diverse group is known to be more creative, where the members are tolerant of

    differences. The top management level provides its moral and administrative

    support, and gives time for the group to overcome the usual process difficulties.

    They also provide diversity training, and the group members are rewarded for their

    commitment.

    Ignore diversity

    It may be difficult to manage diversity. It is better to ignore, which is an alternative.

    The management must: Ignore cultural diversity within the employees. Down-play

    the importance of cultural diversity. This rejection to identify diversity happenswhen management: Fails to have sufficient awareness and skills to identify

    diversity. Identifies diversity but does not have the skill to manage the diversity.

    Recognizes the negative consequences of identifying diversity probably cause

    greater issues than ignoring it.

    Thinks the likely benefits of identifying and managing diversity do not validate the

    expected expenses.

    Identifies that the job provides no chances for drawing advantages from diversity.

    Strategies to ignore diversity may be possible when culture groups are given

    various jobs, and sharing required resources are independent in the workplace.

    Groups and group members are equally incorporated and work together. In such

    cases, confusion occurs when the diverse value systems are not identified that are

    held by different staff groups.

    Q3. Cosmos Limited wants to enter international markets. Will country risk

    analysis help Cosmos Limited to take correct decisions? Substantiate your

    answer

  • 8/3/2019 MB0053 International Business Management - Ketan

    13/58

    Answer: Country risk analysis is the evaluation of possible risks and rewards from

    business experiences in a country. It is used to survey countries where the firm is

    engaged in international business, and avoids countries with excessive risk. With

    globalization, country risk analysis has become essential for the international

    creditors and investors

    Overview of Country Risk Analysis

    Country Risk Analysis (CRA) identifies imbalances that increase the risks in a cross-

    border investment. CRA represents the potentially adverse impact of a countrys

    environment on the multinational corporations cash flows and is the probability of

    loss due to exposure to the political, economic, and social upheavals in a foreign

    country. All business dealings involve risks. An increasing number of companies

    involving in external trade indicate huge business opportunities and promising

    markets. Since the 1980s, the financial markets are being refined with the

    introduction of new products. When business transactions occur across international

    borders, they bring additional risks compared to those in domestic transactions.These additional risks are called country risks which include risks arising from

    national differences in socio-political institutions, economic structures, policies,

    currencies, and geography. The CRAmonitors the potential for these risks to

    decrease the expected return of a cross-border investment. For example, a

    multinational enterprise (MNE) that sets up a plant in a foreign country faces

    different risks compared to bank lending to a foreign government. The MNE must

    consider the risks from a broader spectrum of country characteristics. Some

    categories relevant to a plant investment contain a much higher degree of risk

    because the MNE remains exposed to risk for a longer period of time. Analysts have

    categorized country risk into following groups:

    Economic risk This type of risk is the important change in the economic structure

    that produces a change in the expected return of an investment. Risk arises from

    the negative changes in fundamental economic policy goals (fiscal, monetary,

    international, or wealth distribution or creation).

    Transfer risk Transfer risk arises from a decision by a foreign government to

    restrict capital movements. It misanalyses as a function of a countrys ability to

    earn foreign currency. Therefore, it implies that effort in earning foreign currency

    increases the possibility of capital controls.

    Exchange risk This risk occurs due to an unfavorable movement in the exchangerate. Exchange risk can be defined as a form of risk that arises from the change in

    price of one currency against another. Whenever investors or companies have

    assets or business operations across national borders, they face currency risk if

    their positions are not hedged.

    Location risk This type of risk is also referred to as neighborhood risk. It includes

    effects caused by problems in a region or in countries with similar characteristics.

  • 8/3/2019 MB0053 International Business Management - Ketan

    14/58

    Location risk includes effects caused by troubles in a region, in trading partner of a

    country, or in countries with similar perceived characteristics.

    Sovereign risk This risk is based on a governments inability to meet its loan

    obligations. Sovereign risk is closely linked to transfer risk in which a government

    may run out of foreign exchange due to adverse developments in its balance ofpayments. It also relates to political risk in which a government may decide not to

    honor its commitments for political reasons

    Political risk This is the risk of loss that is caused due to change in the political

    structure or in the politics of country where the investment is made. For example,

    tax laws, expropriation of assets, tariffs, or restriction in repatriation of profits, war,

    corruption and bureaucracy also contribute to the element of political risk.

    Risk assessment requires analysis of many factors, including the decision-making

    process in the government, relationships of various groups in a country and the

    history of the country. Country risk is due to unpredicted events in a foreign country

    affecting the value of international assets, investment projects and their cash flows.

    The analysis of country risks distinguishes between the ability to pay and the

    willingness to pay. It is essential to analyze the sustainable amount of funds a

    country can borrow. Country risk is determined by the costs and benefits of a

    countrys repayment and default strategies. The ways of evaluating country risks by

    different firms and financial institutions differ from each other. The international

    trade growth and the financial programs development demand periodical

    improvement of risk methodology and analysis of country risks.

    Purpose of Country Risk Analysis

    Risk arises because of uncertainty and uncertainty occurs due to the lack of reliable

    information. Country risk is composed of all the uncertainty that defines the risk of

    country exposure. The assessment of country risk is used to incorporate country

    risk in capital budgeting and modify the discount rate.

    CRA regulates the estimated cash flows and explores the main techniques used to

    measure a countrys overall riskiness. It is mainly used by MNCs, in order to avoid

    countries with excessive risk. It can be used to monitor countries where the MNC is

    engaged in international business. Analyzing the country risk helps in evaluating the

    risk for a planned project considered for a foreign country and assesses gain and

    loss possibility outcomes of cross- border investment or export strategy.

    Country detailed risk refers to the unpredictability of returns on international

    business transactions in view of information associated with a particular country.

    The techniques used by the banks and other agencies for country risk analysis can

    be classified as qualitative or quantitative. Many agencies merge both qualitative

    and quantitative information into a single rating. A survey conducted by the US

  • 8/3/2019 MB0053 International Business Management - Ketan

    15/58

    EXIM bank classified the various methods of country risk assessment used by the

    banks into four types. They are:

    Fully qualitative method The fully qualitative method involves a detailed

    analysis of a country. It includes general discussion of a countrys economic,

    political, and social conditions and prediction. Fully qualitative method can beadapted to the unique strengths and problems of the country undergoing

    evaluation.

    Structured qualitative method The structured method uses a uniform format

    with predetermined scope. In structured qualitative method, it is easier to make

    comparisons between countries as it follows specific formatacross countries. This

    technique was the most popular among the banks during the late seventies.

    Checklist method The checklist method involves scoring the country based on

    specific variables that can be either quantitative, in which the scoring does not need

    personal judgment of the country being scored or qualitative, in which the scoring

    needs subjective determinations. All items are scaled from the lowest to the highest

    score. The sum of scores is then used to determine the country risk.

    Delphi technique The technique involves a set of independent opinions without

    group discussion. As applied to country risk analysis, the MNC can assess definite

    employees who have the capability to evaluate the risk characteristics of a

    particular country. The MNC gets responses from its evaluation and then may

    determine some opinions about the risk of the country.

    Inspection visits Involves travelling to a country and conducting meeting with

    government officials, business executives, and consumers. These meetings clarify

    any vague opinions the firm has about the country

    Other quantitative methods The quantitative models used in statistical studies

    of country risk analysis can be classified as discriminate analysis, principal

    component analysis, log it analysis and classification and regression tree method

    Data sourcing - The basic data is important to analyze a country. The economic,

    financial and currency risk components are based on the variables (quantitative and

    qualitative variables). The variables must consider the particularities of each

    country and the needs of the model used. The standard variables are used to

    maintain the regular analysis comparable with similar works of other countries.

    Therefore, the first step is to make sure that the historical series of official data are

    reliable, consistent and comparable. The standard economic variables that are

    found mainly in the varied approach adopted by financial institutions and rating

    agencies, are associated with the countrys real ability to repay its commitments.

    The balance of payments (summary account of economic transactions among a

    country and the others nations of the world, during a period) and its evolution

    through the years means a strong source of data.

  • 8/3/2019 MB0053 International Business Management - Ketan

    16/58

    The exchange rate (currency risk) is another important variable considered, as it

    balances the transactions (balances the prices of goods, services, and capital)

    between residents and non-residents. The analysis must consider the historical

    behavior of the exchange rate and the policy which made clear whether the country

    follows a rational economics approach or it uses the exchange rate as a tool to

    maintain a forced macroeconomic equilibrium.

    Apart from the macroeconomic variables which deal with the external sector of the

    economy, there are some other relevant variables such as the interest rate, level of

    investments, public debt and its service, internal savings, consumption, GDP or

    GNP, money supply, inflation rate and so on.

    The analysis must be accomplished with qualitative variables, which consider social

    aspects as population, life expectancy, rate of birthday, rate of unemployment, level

    of literacy and so on. The social-political aspects are necessary for all kind of

    analysis as they describe the whole setting of the running economy.

    Tools - The risk management demands a regular follow up regarding governmental

    policies, external and internal environment, outlook provided by rating agencies,

    and so on. Following are the tools recommended.

    Chain of value Includes the main countries that sustain trade relationships with

    the nation, broken by sectors and products.

    Strength and weakness chart Focus the key aspects that warn the country.

    Table of financial markets performance Follow up the behavior of bonds and

    stocks already issued and to be issued.

    Table of macroeconomic variables Provides alert signals when the behavior of

    any ratio presents a relevant change. The content of country risk analysis mainly

    involves country history, corporate risk, dependency level, external environment,

    domestic financial system, ratios for economic risk evaluation and strength and

    weakness chart.

    Country history - The historical brief helps to identify aspects that interfere in the

    future behavior of the country, reducing the ability to payback any external

    commitment. The main historical data provides a good understanding of the key

    factors which draw the behavior of the society, the government, the private sector,

    the legal environment, the economical, political, and the relationships to neighbornations and the world as a whole.

    Corporate risk- Both country risk studies and business risk analysis enhances

    wealth from the available resources, in terms of capital, natural resources,

    technology and labor forces. This clarifies that those kind of analysis procures

    extensive knowledge from the business approach for companies, including financial

    theory.

  • 8/3/2019 MB0053 International Business Management - Ketan

    17/58

    Dependency level - The next step after the history in brief, is a clear definition

    about how the country is positioned in the world in terms of its wide relationships,

    economic block in which it belongs to, importance of international trade and so on.

    All these aspects are significant to identify the dependency level of the country. The

    financial dependency to meet the needs of a country is also a strong concern for the

    analyst. In this case, the maturity of debts (internal and external) and the availablesources of financing also help to measure the freedom grades of the country.

    External environment - The external trade is an important factor to the

    development of societies. Globalization has brought international business to the

    center of the discussions and the external environment has become vital for all

    countries. Thus, a complete vision on economic trends, the behavior of financial

    markets, the forecasts for conflicts among nations, the improvement of the

    economic blocks, the level of openness of the world economy, financial crisis and

    international liquidity is a framework over which the analysis must start.

    Domestic financial system -The banking sector has implemented many actionsto avoid losses, after the international crisis. Basel Committee has defined some

    strong measures to be followed by the financial houses and Central Banks are trying

    to monitor their jurisdictions. Apart from those procedures, recently Asia and Turkey

    crisis have shown that the inspection is not enough to keep the reliability of some

    domestic system. The international banks had developed many tools to deal with

    international crisis. When domestic banks do not have a consistent risk

    management policies and adequate provisions to theirs credits, the country risk

    happens to be the worst. Therefore, the analysis must consider the health of the

    domestic financial system, by evaluating information provided by the Central Banks

    and, from the principal banks of the country. Accessing Centrals Bank policies and

    supervising procedures also help to evaluate the health of the financial system.

    Ratios for economic risk evaluation - Cross-border economic risk analysis

    evaluates the probable macroeconomic ratios among some variables. They can be

    separated into two groups such as domestic and external. The figures must be

    presented in historic series (at least five years) to provide information about its

    progress, which can be real values, percentages, or relations. The mainly used

    ratios and variables in case of domestic economy are the following:

    Gross domestic product (GDP) GDP per capita GDP growth rate

    Unemployment rate Internal savings or GDP Investment or GDP Gross

    domestic fixed investment or variation of GDP Gini Index Growth domestic fixed

    investment or gross domestic savings.Budget deficit or GDPInternal debt or GDP.

    The monetary policy is essential as it deals with the price stability. An economy

    which presents less instability in its prices of goods and services, provides huge

    facilities to decision makers based on their predictions to expected returns of

  • 8/3/2019 MB0053 International Business Management - Ketan

    18/58

    investments and a firm social, economical and political environment. All these

    aspects request a systematic approach over price indicators such as the following.

    Real interest rate Percentage increase in the money supply The mainly used

    ratios and variables in case of external economy are the following:

    External debt or GDP Short term debts and reserves Exchange currency rate

    External debt services and exports

    Strength and weakness chart - In order to explain the significant aspects

    provided by the analysis, the strength and weakness chart can be used to merge

    each strength and weakness with the related scenario. is a model of relationships

    among several variables(quantitative and qualitative) to show their

    interdependency and the complexity of analysis.

    Q4. How can managers in international companies adjust to the ethical

    factors influencing countries? Is it possible to establish international

    ethical codes? Briefly explain?

    Ans: Ethics can be defined as the evaluation of moral values, principles, and

    standards of human conduct and its application in daily life to determine acceptable

    human behavior. Business ethics pertains to the application of ethics to business,

    and is a matter of concern in the corporate world. Business ethics is almost similar

    to the generally accepted norms and principles. Behavior that is considered

    unethical and immoral in society, for example dishonesty, applies to business as

    well. Managers are influenced by three factors affecting ethical values. These

    factors have unique value systems that have varying degrees of control over

    managers.

    Religion Religion is one of the oldest factors affecting ethics. Despite the

    differences in religious teachings, religions agree on the fundamental principles and

    ethics. All major religions preach the need for high ethical standards, an orderly

    social system, and stress on social responsibility as contributing factors to general

    well-being.

    Culture Culture refers to a set of values and standards that defines acceptable

    behavior passed on to generations. These values and standards are important

    because the code of conduct of people reflects on the culture they belong to.

    Civilization is the collective experience that people have passed on through three

    distinct phases: the hunting and gathering phase, agriculture phase, and the

    industrial phase. These phases reflect the changing economic and social

    arrangements in human history.

    Law Law refers to the rules of conduct, approved by the legal system of a country

    or state that guides human behavior. Laws change and evolve with emerging and

    changing issues. Every organization is expected to abide the law, but in the pursuit

  • 8/3/2019 MB0053 International Business Management - Ketan

    19/58

    of profit, laws are frequently violated. The most common breach of law in business

    is tax evasion, producing inferior quality goods, and disregard for environmental

    protection laws. Ethics is significant in all areas of business and plays an important

    role in ensuring a successful business. The role of business ethics is evident from

    the conception of an idea to the sale of a product. In an organization, every division

    such as sales and marketing, customer service, finance, and accounting andtaxation has to follow certain ethics.

    Public image In order to gain public confidence and respect, organizations must

    ascertain that they are honest in their transactions. The services or products of a

    business affect the lives of thousands of people. It is important for the top

    management to impart high ethical standards to their employees, who develop

    these services or products. A company that is ethically and socially responsible has

    a better public image. People tend to favor the products and services of such

    organizations. Investors trust is just as important as public image for any business.

    A company that practices good ethical creates a positive impression among its

    stakeholders.

    Managements credibility with employees Common goals and values are

    developed when employees feel that the management is ethical and genuine.

    Managements credibility with employees and the public are intertwined. Employees

    feel proud to be a part of an organization that is respected by the public. Generous

    compensations and effective business strategies do not always guarantee employee

    loyalty; organization ethics is equally significant. Thus, companies benefit from

    being ethical because they attract and retain good and loyal employees.

    Better decision-making Decisions made by an ethical management are in the

    best interests of the organization, its employees, and the public. Ethical decisionstake into account various social, economic and ethical factors.

    Profit maximization Companies that emphasize on ethical conduct are

    successful in the long run, even though they lose money in the short run. Hence, a

    business that is inspired by ethics is a profitable business. Costs of audit and

    investigation are lower in an ethical company.

    Protection of society In the absence of proper enforcement, organizations are

    responsible to practice ethics and ensure mechanisms to prevent unlawful events.

    Thus, by propagating ethical values, a business organization can save government

    resources and protect the society from exploitation. Most countries have similarethical values, but are practiced differently. This section deals with the way

    individuals in different countries approach ethical issues, and their ethically

    acceptable behavior. With the rise in global firms, issues related to ethical values

    and traditions become more common. These ethical issues create complications to

    Multi-National Companies (MNCs) while dealing with other countries for business.

    Hence, many companies have formulated well-designed codes of conduct to help

  • 8/3/2019 MB0053 International Business Management - Ketan

    20/58

    their employees. Two of the most prominent issues that managers in MNCs

    operating in foreign countries face are bribery and corruption and worker

    compensation.

    Bribery and corruption Bribery can be defined as the act of offering, accepting,

    or soliciting something of value for the purpose of influencing the action of officialsin the discharge of their duties. Corruption is the abuse of public office for personal

    gain. The issue arises when there are differences in perception in different

    countries. For example, in the Middle East, it is perfectly acceptable to offer an

    official a gift. In Britain it is considered as an attempt to bribe the official, and

    hence, considered unlawful.

    Worker compensation Businesses invest in production facilities abroad because

    of the availability of low-cost labor, which enables them to offer goods and services

    at a lower price than their competitors. The issue arises when workers are exploited

    and are underpaid compared to the workers in the parent country who are paid

    more for the same job. The disparity arises due to the differences in the regulatorystandards in the two countries. Earlier, we believed that ethics is a prerogative of

    individuals, but now this perception has immensely changed. Many companies use

    management techniques to encourage ethical behavior at an organizational level.

    Code of conduct for MNCs -The code of conduct for MNCs refers to a set of rules

    that guides corporate behavior. These rules prescribe the duties and limitations of a

    manager. The top management must communicate the code of conduct to all

    members of the organization along with their commitment in enforcing the code.

    Some of the ethical requirements for international companies are as follows:

    Respect basic human rights.

    Minimize any negative impact on local economic policies.

    Maintain high standards of local political involvement.

    Transfer technology.

    Protect the environment.

    Protect the consumer.

    Employ labor practices that are not exploitative.

    When a manager of an international firm faces an ethical problem, certain models

    help in solving these ethical issues.

    Culture is a major factor which influences marketing decisions and practices in a

    foreign country. For example, in the middle-eastern countries the prior approval of

    the governing authorities should be taken if a firm plans to advertise a product

  • 8/3/2019 MB0053 International Business Management - Ketan

    21/58

    related to womens apparel, as showcasing some aspects of women clothing is

    considered immodest and immoral.

    Q.5 Discuss the international marketing strategies. How is it different

    from domestic marketing strategies?

    Ans:- International marketing refers to marketing of goods and products by

    companies overseas or across national borderlines. The techniques used while

    dealing overseas is an extension of the techniques used in the home country by the

    company. Taking into account the various conditions on which markets vary and

    depend, appropriate marketing strategies should be devised and adopted. Like,

    some countries prevent foreign firms from entering into its market space through

    protective legislation. Protectionism on the long run results in inefficiency of local

    firms as it is inept towards competition from foreign firms and other technological

    advancements. It also increases the living costs and protects inefficient domestic

    firms. To counter this scenario firms must learn how to enter foreign markets and

    increase their global competitiveness. Firms that plan to do business in foreign landfind the marketplace different from the domestic one. Market sizes, customer

    preferences, and marketing practices all vary; therefore the firms planning to

    venture abroad must analyze all segments of the market in which they expect to

    compete. The decision of a firm to compete internationally is strategic; it will have

    an effect on the firm, including its management and operations locally. The decision

    of a firm to compete in foreign markets has many reasons. Some firms go abroad as

    the result of potential opportunities to exploit the market and to grow globally. And

    for some it is policy driven decision to globalize and to take advantage by

    pressurizing competitors. But, the decision to compete abroad is always a strategic

    down to business decision rather than simply a reaction. Strategic reasons for

    global expansion are:

    Diversifying markets that provide opportunistic global market development.

    Following customers abroad (customer satisfaction).

    Exploiting different economic growth rates.

    Pursuing a global logic or imperative to harvest new markets and profits.

    Pursuing geographic diversification.

    Globalizing for defensive reasons.

    Exploiting product life cycle differences (technology).

    Pursuing potential abroad.

    Likewise, there can be other reasons like competition at home, tax structures,

    comparative advantage, economic trends, demographic conditions, and the stage in

  • 8/3/2019 MB0053 International Business Management - Ketan

    22/58

    the product life cycle. In order to succeed, a firm should carefully look at their

    geographic expansion and global marketing strategy. To a certain extent, a firm

    makes a decision about its extent of globalization by taking a stance that may span

    from entirely domestic to a global reach where the company devotes its entire

    marketing strategy to global competition. In the process of developing an

    international marketing strategy, the firm may decide to do business in its home-country (domestic operations) only or host-country (foreign country) only.

    Segmentation - Firms that serve global markets can be segregated into several

    clusters based on their similarities. Each such cluster is termed as a segment.

    Segmentation helps the firms to serve the markets in an improved way. Markets

    can be segmented into nine categories, but the most common method of

    segmentation is on the basis of individual characteristics, which include the

    behavioral, psychographic, and demographic segmentations. The basis

    of behavioral segmentation is the general behavioral aspects of the customers.

    Demographic segmentation considers the factors like age, culture, income,

    education and gender. Psychographic segmentation takes into account: beliefs,

    values, attitudes, personalities, opinions, lifestyles and so on.

    Market positioning - The next step in the marketing process is, the firms should

    position their product in the global market. Product positioning is the process of

    creating a favorable image of the product against the competitors products. In

    global markets product positioning is categorized as high-tech or hightouch

    positioning. One challenge that firms face is to make a trade-off between adjusting

    their products to the specific demands of a country and gaining advantage of

    standardization such as the maintenance of a consistent global brand image and

    cost savings. This is task is not easy.

    International product policy - Some thinkers of the industry tend to draw a

    distinction between conventional products and services, stressing on service

    characteristics such as heterogeneity (variation in standards among providers,

    frequently even among different locations of the same firm), inseparability from

    consumption, intangibility, and perish ability. Typically, products are composed of

    some service component like, documentation, a warranty, and distribution. These

    service components are an integral part of the product and its positioning.

    Firms have a choice in marketing their products across markets. Many a times,

    firms opt for a strategy which involves customization, through which the firm

    introduces a unique product in each country, believing that tastes differ so much

    between countries that it is necessary to create a new product for each market. On

    the other hand, standardisation proposes the marketing of one global product, with

    the belief that the same product can be sold indifferent countries without significant

    changes. For example, Intel microprocessors are the same irrespective of the

    country in which they are sold.

  • 8/3/2019 MB0053 International Business Management - Ketan

    23/58

    Finally, in most cases firms will go for some kind of adaptation. Here, when moving

    a product between markets minor modifications are made to the product. For

    example, in U.S. fuel is relatively cheap, therefore cars have larger engines than the

    cars in Asia and Europe; and then again, much of the design is identical or similar.

    International pricing decisions - Pricing is the process of ascertaining the valuefor the product or service that will be offered for sale. In international markets,

    making pricing decisions is entangled in difficulties as it involves trade barriers,

    multiple currencies, additional cost considerations, and longer distribution channels.

    Before establishing the prices, the firm must know its target market well because

    when the firm is clear about the market it is serving, then it can determine the price

    appropriately. The pricing policy must be consistent with the firms overall

    objectives. Some common pricing objectives are: profit, return on investment,

    survival, market share, status quo, and product quality.

    The strategies for international pricing can be classified into the following three

    types:

    Market penetration Market holding: Market skimming:

    The factors that influence pricing decisions are inflation, devaluation and

    revaluation, nature of product or industry and competitive behavior, market

    demand, and transfer pricing.

    The approach taken by company towards pricing when operating in international

    markets are ethnocentric, polycentric, and geocentric.

    Price can be defined by the following equation

    Price = Resonancegiven up

    Goods Received

    : The pricing decision enables us to change the price in many ways, some of them

    are:

    Sticker price changes. Change quantity Change quality Change terms

    Transfer pricing

    Transfer pricing is the process of setting a price that will be charged by a subsidiary(unit) of a multi-unit firm to another unit for goods and services, which are sold

    between such related units.

    Transfer pricing is determined in three ways: market based pricing, transfer at cost

    and cost-plus pricing. The Arms Length pricing rule is used to establish the price to

    be charged to the subsidiary.

  • 8/3/2019 MB0053 International Business Management - Ketan

    24/58

    Many managers consider transfer pricing as non-market based. The reason for

    transfer pricing may be internal or external. Internal transfer pricing include

    motivating managers and monitoring performance. External factors include taxes,

    tariffs, and other charges.

    Transfer Pricing Manipulation (TPM) is used to overcome these reasons.Governments usually discourage TPM since it is against transfer pricing, where

    transfer pricing is the act of pricing commodities or services. However, in common

    terminology, transfer pricing generally refers TPM.

    International advertising : - International advertising is usually associated with

    using the same brand name all over the world. However, a firm can use different

    brand names for historic reasons. The acquisition of local firms by global players

    has resulted in a number of local brands. A firm may find it unfavorable to change

    those names as these local brands have their own distinctive market

    .The purpose of international advertising is to reach and communicate to target

    audiences in more than one country. The target audience differs from country to

    country in terms of the response towards humor or emotional appeals, perception

    or interpretation of symbols and stimuli and level of literacy. Sometimes, globalised

    firms use the same advertising agencies and centralise the advertising decisions

    and budgets. In other cases, local subsidiaries handle their budget, resulting in

    greater use of local advertising agencies.

    International advertising can be thought of as a communication process that

    transpires in multiple cultures that vary in terms of communication styles, values,

    and consumption patterns. International advertising is a business activity and not

    just a communication process. It involves advertisers and advertising agencies thatcreate ads and buy media in different countries. This industry is growing worldwide.

    International advertising is also reckoned as a major force that mirrors both social

    values, and propagates certain values worldwide.

    International promotion and distribution

    Distribution of goods from manufacturer to the end user is an important aspect of

    business. Companies have their own ways of distribution. Some companies directly

    perform the distribution service by contacting others whereas a few companies take

    help from other companies who perform the distribution services. The distribution

    services include:

    The purchase of goods.

    The assembly of an attractive assortment of goods.

    Holding stocks.

    Promoting sale of goods to the customer.

  • 8/3/2019 MB0053 International Business Management - Ketan

    25/58

    The physical movement of goods.

    In international marketing, companies usually take the advantage of other countries

    for the distribution of their products. The selection of distribution channel is helpful

    to gain the competitive advantage. The distribution channel is also dependent on

    the way to manage and control the channel. Selecting the distribution channel isvery important for agents and distributors.

    Domestic vs. International marketing - Domestic marketing refers to the

    practice of marketing within a firms home country. Whereas International or foreign

    marketing is the practice of marketing in a foreign country; the marketing is for the

    domestic operations of the firm in that country. Domestic marketing finds the "how"

    and "why" a product succeeds or fails within the firms home country and how the

    marketing activity affects the outcome. Whereas, foreign marketing deals with

    these questions and tries to find answers according to the foreign market conditions

    and it provides a micro view of the market at the firms level. In domestic marketing

    a firm has insight of the marketing practices, culture, customer preferences, climateand so onof its home country, while it is not totally aware of the policies and the

    market conditions of the foreign country. The stages that have led to achieve global

    marketing are:

    Domestic marketing Firms manufacture and sell products within the country.

    Hence, there is no international phenomenon.

    Export marketing Firms start exporting products to other countries. This is a

    very basic stage of global marketing. Here, the products are developed based on

    the companys domestic market although the goods are exported to foreign

    countries.

    International marketing Now, Firms start to sell products to various countries

    and the approach is polycentric, that is, making different products for different

    countries.

    Multinational marketing In this stage, the number of countries in which the firm

    is doing business gets bigger than that in the earlier stage. And hence, the company

    identifies the regions to which the company can deliver same product instead of

    producing different goods for different countries. For example, a firm may decide to

    sell same products in India, Sri lanka and Pakistan, assuming that the people living

    in this region have similar choice and at the same time offering different product forAmerican countries. This approach is termed re geocentric approach.

    Global marketing Company operating in various countries opts for a common

    single product in order to achieve cost efficiencies. This is achieved by analyzing the

    requirements and the choice of the customers in those countries. This approach is

    called Geocentric approach.

  • 8/3/2019 MB0053 International Business Management - Ketan

    26/58

    The practice of marketing at the international stage does not designate any country

    as domestic or foreign. The firm is not considered as the corporate citizen of the

    world as it has a home base.

    The firm must not have a single marketing plan, because there are differences

    between the target markets (that is domestic or international markets). Thereshould never be a rigid marketing campaign. A firm that is successful internationally

    first obtains success locally

    .Few approaches that you can consider for an international marketing are:

    Advertise as a foreign product By doing so, the product will be considered as

    genuine and original in some countries.

    Joint partnership with a local firm finding a firm that has already established

    credibility will benefit a lot. The product will be considered as a local product by

    following this marketing approach.

    Licensing You can sell the rights of your product to a foreign firm. Here the

    problem is that the firm may not maintain the quality standard and therefore may

    hurt the image of the brand. Culture is a major factor which influences marketing

    decisions and practices in a foreign country. For example, in the middle-eastern

    countries the prior approval of the governing authorities should be taken if a firm

    plans to advertise a product related to womens apparel, as showcasing some

    aspects of women clothing is considered immodest and immoral.

    Q.6 Explain briefly the international financial management components

    with examples and applicability.

    Ans: The term Financial Management refers to the proper maintenance of all the

    monetary transactions of the organization. It also means recording of transactions

    in a standard manner that will show the financial position and performance of the

    organization. The Financial Management can be categorized into domestic and

    international financial management.

    The domestic financial management refers to managing financial services within the

    country. International financial management refers to managing finance and share

    between the countries.

    The main aim of international finance management is to maximize theorganizations value that in turn will increase the impact on the wealth of the

    stockholders. When the doors of liberalization opened, entrepreneurs capitalized the

    opportunity to step their foot to conduct business in different parts of the world.

    International trade gave way for the growth of international business. For a

    corporation to be successful, it is vital to manage the finance and business accounts

    appropriately. The rise in significance and complexity of financial administration in a

  • 8/3/2019 MB0053 International Business Management - Ketan

    27/58

    global environment creates a great challenge for financial managers. The

    contributions of different financial innovations like currency derivative, international

    stock listing, and multicurrency bonds have necessitated the accurate management

    of the flow of international funds through the study of international financial

    management.

    The International Financial Management (IFM) came to its existence when the

    countries all over the world started opening their doors for each other. This

    phenomenon is also called as liberalization. But after the end of the Second World

    War, the integration in terms of foreign activities has grown substantially. The firms

    of all types are now opting to operate their business and deploy their resources

    abroad. Furthermore, the differences between the countries have persisted that has

    given rise to the prevalence of market imperfections

    Components of International Financial Management

    Foreign exchange market

    The Foreign exchange or the forex markets facilitates the participants to obtain,

    trade, exchange and speculate foreign currency. The foreign exchange market

    consists of banks, central banks, commercial companies, hedge funds, investment

    management firms and retail foreign exchange brokers and investors. It is

    considered to be the leading financial market in the world. It is vital to realize that

    the foreign exchange is not a single exchange, but is created from a global network

    of computers that connects the participants from all over the world. The foreign

    exchange market is immense in size and survives to serve a number of functions

    ranging from the funding of cross-border investment, loans, trade in goods, and

    trade in services and currency speculation. The participant in a foreign exchangemarket will normally ask for a price. The trading in the foreign exchange market

    may take place in the following forms:

    Outright cash or ready foreign exchange currency deals that take place on the

    date of the deal.

    Next day foreign exchange currency deals that take place on the next working

    day.

    Swap Simultaneous sale and purchase of identical amounts of currency for

    different maturities.

    Spot and Forward contracts A Spot contract is a binding obligation to buy

    or sell a definite amount of foreign currency at the existing or spot market rate. A

    forward contract is a binding obligation to buy or sell definite amount of foreign

    currency at the pre-agreed rate of exchange, on or before a certain date.

    The advantage of spot dealing has resulted in a simplest way to deal with all foreign

    currency requirements. It carries the greatest risk of exchange rate fluctuations due

  • 8/3/2019 MB0053 International Business Management - Ketan

    28/58

    to lack of certainty of the rate until the deal is carried out. The spot rate that is

    intended to receive will be set by current market conditions, the demand and supply

    of currency being traded and the amount to be dealt. In general, a better spot rate

    can be received if the amount of dealing is high. The spot deal will come to an end

    in two working days after the deal is struck.

    A forward market needs a more complex calculation. A forward rate is based on the

    existing spot rate plus a premium or discounts which are determined by the interest

    rate connecting the two currencies that are involved. For example, the interest

    rates of UK are higher than that of US and therefore a modification is made to the

    spot rate to reflect the financial effect of this differential over the period of the

    forward contract. The duration will be up to two years for a forward contract. A

    variation in foreign exchange markets can be affected to any company whether or

    not they are directly involved in the international trade or not. This is often referred

    to as Economic foreign exchange and most difficult to protect a business.

    The three ways of managing risks are as follows:

    Choosing to manage risk by dealing with the spot market whenever the need of

    cash flow rises. This will result in a high risk and speculative strategy since one will

    not know the rate at which a transaction is dealt until the day and time it occurs.

    Managing the business becomes difficult if it depends on the selling or buying the

    currency in the spot market.

    The decision must be made to book a foreign exchange contract with the bank

    whenever the foreign exchange risk is likely to occur. This will help to fix the

    exchange rate immediately and will give a clear idea of knowing the exact cost of

    foreign currency and the amount to be received at the time of settlement wheneverthis due occurs.

    A currency option will prevent unfavorable exchange rate movements in the similar

    way as a forward contract does. It will permit gains if the markets move as per the

    expectations. For this base, a currency option is often demonstrated as a forward

    contract that can be left if it is not followed. Often banks provide currency options

    which will ensure protection and flexibility, but the likely problem to arise is the

    involvement of premium of particular kind. The premium involved might be a cash

    amount or it could also influence into the charge of the transaction.

    Foreign currency derivatives

    Currency derivative is defined as a financial contract in order to swap two

    currencies at a predestined rate. It can also be termed as the agreement where the

    value can be determined from the rate of exchange of two currencies at the spot.

    The currency derivative trades in markets correspond to the spot (cash) market.

    Hence, the spot market exposures can be enclosed with the currency derivatives.

    The main advantage from derivative hedging is the basket of currency available.

  • 8/3/2019 MB0053 International Business Management - Ketan

    29/58

    Figure 1 describes the examples of currency derivatives. The derivatives can be

    hedged with other derivatives. In the foreign exchange market, currency derivatives

    like the currency features, currency options and currency swaps are usually traded.

    The standard agreement made in order to buy or sell foreign currencies in future is

    termed as currency futures. These are usually traded through organized exchanges.

    The authority to buy or sell the foreign currencies in future at a specified rate isprovided by currency option. These will help the businessmen to enhance their

    foreign exchange dealings. The agreement undertaken to exchange cash flow

    streams in one currency for cash flow streams in another currency in future is

    provided by currency swaps. These will help to increase the funds of foreign

    currency from the cheapest sources.

    Figure 1: Example for Foreign Currency Derivatives

    Some of the risks associated with currency derivatives are

    : Credit risk takes place, arising from the parties involved in a contract.

    Market risk occurs due to adverse moves in the overall market.

    Liquidity risks occur due to the requirement of available counterparties to take the

    other side of the trade.

    Settlement risks similar to the credit risks occur when the parties involved in thecontract fail to provide the currency at the agreed time.

    Operational risks are one of the biggest risks that occur in trading derivatives due

    to human error.

    . Legal risks pertain to the counterparties of currency swaps that go into

    receivership while the swap is taking place.

  • 8/3/2019 MB0053 International Business Management - Ketan

    30/58

    International monetary systems - The international monetary systems

    represent the set of rules that are agreed internationally along with its conventions.

    It also consists of set of rules that govern international scenario, supporting

    institutions which will facilitate the worldwide trade, the investment across cross-

    borders and the reallocation of capital between the states.

    International monetary systems provide the mode of payment acceptable between

    buyers and sellers of different nationality, with addition to deferred payment. The

    global balance can be corrected by providing sufficient liquidity for the variations

    occurring in trade. Thereby it can be operated successfully.

    The gold and gold bullion standards

    The gold standard was the first modern international system. It was operating

    during the late 19th and early 20thcenturies, the standard provided for the free

    circulation between nations of gold coins of standard specification. The gold

    happened to be the only standard of value under the system. The advantages of

    this system depend in its stabilizing influence. Any nation which exports more than

    its import would receive gold in payment of the balance. This in turn has resulted in

    the lowered value of domestic currency. The higher prices lead to the decreased

    demands for exports. The sudden increase in the supply of gold may be due to the

    discovery of rich deposit, which in turn will result in the increase of price abruptly.

    This standard was substituted by the gold bullion standard during the 1920s;

    thereby the nations no longer minted gold coins. Instead, reversed their currencies

    with gold bullion and determined to buy and sell the bullion at a fixed cost. This

    system was also discarded in the 1930s.

    The gold-exchange system

    Trading was conducted internationally with respect to the gold-exchange standard

    following World War II. In this system, the value of the currency is fixed by the

    nations with respect to some foreign currency but not with respect to gold. Most of

    the nations fixed their currency to the US dollar funds in the United States. With a

    view to maintain stable exchange rate at the global level, the International

    Monetary Fund (IMF) was created at the Bretton Woods international Conference

    held in 1944. The drain on the US gold reserves continued up to the 1970s. Later in

    1971,the gold convertibility was abandoned by the United States leaving the world

    without a single international monetary system.

    Floating exchange rates and recent development - After the abundance of the

    gold convertibility by the US, the IMF in 1976 decided to be in agreement on the

    float exchange rates. The gold standard was suspended and the values of different

    currencies were determined in the market. The Japanese yen and the German

    Deutschmark strengthened and turned out to be increasingly important in

    international financial market, at the same time the US dollar diminished its

  • 8/3/2019 MB0053 International Business Management - Ketan

    31/58

    significance. The Euro was set up in financial market in 1999 as a replacement for

    the currencies. Hence, it became the second most commonly used currency after

    the dollar in the international market. Many large companies opt to use euro rather

    than the dollar in bond trading with a goal to receive better exchange rates. Very

    recently the some of the members of Organization of Petroleum Exporting Countries

    (OPEC) such as Saudi Arabia, Iraq have opted to trade petroleum in Euro than inDollar.

    International financial markets - International foreign markets provide links

    connecting the financial markets of each country and independent markets external

    to the authority of any one country. The heart of the international financial market

    is being governed by the market of currency where the foreign currency is

    denominated by the international trade and investment. Hence the purchase of

    goods and services is preceded by the purchase of currency.

    The purpose of the foreign currency markets, international money markets,

    international capital markets and international securities markets are as follows:

    The foreign currency markets The foreign currency market is an international

    market that is familiar in structure. This means that there exists no central place

    where the trading can take place. The market is actually the telecommunications

    like among financial institutions around the globe and opens for business at any

    time. The greater part of the worlds that deal in foreign currencies is still taking

    position in the cities where international financial activity is centered.

    International money markets A money market can be conventionally defined

    as a market for accounts, deposits or deposits that include maturities of one year or

    less. This is also termed as the Euro currency markets which constitute anenormous financial market that is beyond the influence and supervision of world

    financial and government authorities. The Euro currency market is a money market

    for depositing and borrowing money located outside the country where that money

    is officially permitted tender. Also, Euro currencies are bank deposits and loans

    existing outside any particular country.

    International capital markets The international capital provides links among

    the capital markets of individual countries. It also comprises a separate market of

    their own, the capital market that flows in to the Euro markets. The firms enjoy thefreedom to raise capital, debit, fixed or floating interest rates and maturities varying

    from one month to thirty years in an international capital markets.

    International security markets The banks have experienced the greatest

    growth in the past decade because of the continuity in providing large portion of the

    international financial needs of the government and business. The private

    placements, bonds and equities are included in the international security market.

  • 8/3/2019 MB0053 International Business Management - Ketan

    32/58

    The following are the reasons given for the enormous growth in the trading of

    foreign currency.

    Deregulation of international capital flows Without t