Maximising impact: how many Outreach Librarians does it take to

target 60 sites?

Clare Payne

Mersey Care Knowledge and Library Service

One and a motivated staff group

(with emphasis on the staff group)

Mersey Care NHS Trust• Specialist mental health and learning disability

services

• Older peoples services• addictions services • forensic psychiatry services• Low, medium and high

secure • 4500 staff • 60 sites

Allied Health Professionals• SALT, Dieticians, Physiotherapist and

Occupational Therapists • Small group• Disproportionately influential • proactive • evidence based practice• innovative• seeks to find ways to adapt positively to change

Working together

• Monthly Forum• Conference• Literature search service • AHP championing• Sept 2008 - Aug 2009 1 literature search• Sept 2009 - now 20• Impact?

ScHARR Maximising the impact of your service

• Importance of measuring impact • Selling ourselves

– “in the competition for scarce resources, it becomes vital for libraries to show evidence of the impact and value of their services” Poll and Payne 2006

– What difference we make• Language

– Outcomes– Assess the impact of literature searching on AHP

Poll, R and Payne, P (2006). Impact measures for libraries and information services. Library Hi Tech 24 (4): 547-562 Preprint at http://conference.ub.uni-bielefeld.de/2006/proceedings/payne_poll_final_web.pdf

Define the Outcomes

• Profession specific – Daily work– regulatory bodies – National Vision

• Organisational– Trust objectives

• National outcomes for mental health

• Not forgetting..

– EBP and clinical decision making

– Service User Centred Care– CPD and Workforce

Development– Innovation, Quality, service

improvement– Financial and risk

management – Service User Outcomes– AHP Processes and

Raising the Profile of AHP

Continuing Professional Development

AHP Processes

Improve self care

Promote Social inclusion

By theme

14

14

10

9

13

14

12

14

6

14

13

10

0246810121416

EBP

Clinical Decisions

SU Centred Care?

Values Based Healthcare

Partnership

CPD

SU outcomes

Innovation

Financial / Risk

quality, service development

AHP Processes

AHP Evidence Base

Clinical decision making

Overview• Interview

• Positive findings

• Relationship

• Unexpected consequences– Competition– Promotional tool– Evidence

• Impact information that they can use