mastering the essentials of an advanced personal assistant training in dubai

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What is it about….? Mastering the Essentials of an Advanced PA 2015 23rd - 27th November 2015 Four Points By Sheraton Hotel Sheikh Zayed Road Dubai “5 day program for the Modern PA’S ,Executive Assistants & Senior Public Officers” This five day course is designed to engage and entertain, as well as inform . It is specifically aimed at individual/ personal performance. Our trainer examines together obstacles to obtaining top level performance and providing ways to overcome them. We consider and assist you to implement as necessary all actors which can lead to superior performance in your role. Outcome Walk away with a map for the future having picked up techniques to help you get there. Be seen as a key member of the management team and invaluable to your executive/s Job Nelson from Namibia loves Living and working with other people, in multicultural environments, in positions where communication is important and situations where team- work is essential. He has a wealth of experience in Training of Human Resource, Consultancy and Research. Being a Facilitator/Trainer/Lecturer, he often trains team members to cope with ORGANIZATIONAL SKILLS AND COMPETENCIES Coordination and administration of people, projects and budgets; at work, in voluntary work. Book Now——email [email protected] Who Should Attend? You need to be employed as a senior PA, EA, Executive PA or Office Manager; alternatively you need to be expecting an imminent appointment. .This program is also highly recommended for public officers Our Facilitator...

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What is it about….?

Mastering the Essentials of an Advanced PA 2015

23rd - 27th November 2015

Four Points By Sheraton Hotel Sheikh Zayed Road Dubai

“5 day program for the Modern PA’S ,Executive Assistants & Senior Public Officers”

This five day course is designed to engage and entertain, as well as

inform .

It is specifically aimed at individual/ personal performance. Our trainer examines together obstacles to obtaining top level performance and

providing ways to overcome them.

We consider and assist you to implement as necessary all actors which

can lead to superior performance in your role.

Outcome

Walk away with a map for the future having picked up techniques to

help you get there. Be seen as a key member of the management team

and invaluable to your executive/s

Job Nelson from Namibia

loves Living and working

with other people, in

multicultural environments,

in positions where

communication is important

and situations where team-

work is essential.

He has a wealth of experience in Training of Human Resource,

Consultancy and Research. Being a Facilitator/Trainer/Lecturer, he often trains team members to cope with ORGANIZATIONAL SKILLS AND COMPETENCIES Coordination and administration of people, projects and budgets; at work, in voluntary work.

Book Now——email [email protected]

Who Should Attend? You need to be employed as a senior PA, EA,

Executive PA or Office Manager; alternatively you need to be expecting an

imminent appointment. .This program is also highly recommended for

public officers

Our Facilitator...

Contact us;

[email protected],

[email protected]

Tel: 254 20 2143164, +254 20 5255202

Mobile: +254 737183876,

+254 722 781702

Fax: +254 020651960

Programme

Training Methodology:

The methodology is based on interactive

learning, i.e. learners will learn by doing.

Furthermore learners will use examples from

their own organisations, thus ensuring that

the learning is anchored at their workplace.

Role plays and interactive experiential

sessions will ensure that the learning stays

anchored back at the workplace. As with all

Global Focus training programmes, we strive

to effect actual change back at the

workplace through effective and practical

outcomes based training.

Time 8.30am –9am 9am –

10.30am

15 min 11am –1am 1am –2pm 2pm-4pm 4pm –4.30 pm

Sunday Check in Check in Check in Check in

Mon Registration Morning

session

Tea Break Mid session Lunch Afternoon

session

Tea break

Tue Registration Morning

session

Tea Break Mid session Lunch Afternoon

session

Tea break

Wed Registration Morning

session

Tea Break Mid session Lunch Afternoon

session

Tea break

Thu Registration Morning

session

Tea Break Mid session Lunch Afternoon

session

Tea break

Fri Registration recap Tea Break Sharing &

Question time

lunch Certification Close of

program &

photos

Book and pay by 15th October 2015 and

Get a FREE TABLET!

Contact us;

[email protected],

[email protected]

Tel: +254 20 2143164,

+254 20 5255202

Mobile: +254 737183876,

+254 722 781702

Fax: +254 020651960

www.globalfocus.co.ke

Day 1:

Organisational Behaviour

Management Principles and Practices

Effective Supervision

Secretarial and Administrative Roles

Introduction to Office Ethics

Equipment that Improves Office Efficiency

Managing Stress in the Workplace & How to Handle Bosses

Promoting Diversity in the Workplace

Gender Emancipation in the Work Environment

Day 2:

Developing a Professional Image

Communication and Social Protocol

Emotional Intelligence

Anger Management

Written Business Communication

Proposal Writing

Telephone Skills and Telephone Etiquette

Effective Meetings Planning and Management

Strategic Management

Day 3:

Action Planning & Prioritising

Identifying Different Methods of Filing

Effective and Efficient Filing Systems

How to ensure the Effectiveness of Filing Systems

Management of Electronic Records, Issues, Challenges,

Problems

Workplace Basic Finance

Stock Control and Stationery

Managing Stationery Supplies and Stock

Day 4 & 5

Environmental Monitoring and Management Planning for

the Office Environment

Waste Management

Occupational Health and Safety

Fire Hazard Safety Management

Basic First Aid

Enforcement of Safety Drills .

Promoting The Green Economy

Green Logistics

Responsible Procurement & Sustainable

Procurement

Product Stewardship

Environmental Sustainability and Operations

Management

Global Environmental Leadership Case Studies

Day 5 continuation:

Recap of the whole course

Team building and interactive discussions.

One on one consulting the trainer

Certification & Photography

PADUBNOV2015

Organization’s Name :

First Name Second Name Position Telephone Email

1

2

3

4

Address, City & Country:

Investment Involved ; Ksh 265,500 VAT Excl /delegate OR USD 2700 VAT Exc per delegate. Cost does not Include accommodation and transport Book and pay by 15th October 2015 and Get a FREE TABLET!

Register & pay for two Delegates by 30th October and a Third one

comes for Free. Registration Deadline: 12th November 2015

Group Discount Available: Register 3 or more and

receive 10% off standard Rate. Condition: Group

Discount applies for booking made simultaneously and

on one invoice only. Only one discount applies. Group

Discount applies to standard Rates Only.

Pay Cheque; Global Focus Training Group Ltd

Note: Payment is required prior to attending the Workshop, Within 5 days after receipt of Global Focus Invoice.

Authorization Details. NB this booking is invalid without an authorized Signature I hereby confirm that there are funds available for this training; Tick

Name of Authorizer Email Contact & Name Position Date & Signature

Terms & Conditions:

1. Fees are inclusive of program materials, lunches, refreshments and event material at the training venue

2. Payment Terms: Following completion and return of the registration form, full payment is required within 5 days from receipt of invoice. PLEASE NOTE: payment must be received

prior to the training date. A receipt will be issued on payment. Due to limited training space, we advise early registration to avoid disappointment. A 50% cancellation fee will be

charged under the terms outlined below. We reserve the right to refuse admission if payment is not received on time.

3. Cancellation/Substitution: Provided the total fee has been paid, substitutions at no extra charge up to 14 days before the event are allowed. Substitutions between 14 days and

the date of the event will be allowed subject to an administration fee of equal to 10% of the Total fee that is to be transferred. Otherwise all bookings carry a 50% cancellation

liability immediately after a signed sales contract has been received by Global Focus Training Group Ltd(as defined above).

Cancellations must be received in writing by mail or fax four (4) weeks before the conference is to be held in order to obtain a full credit for any future Global Focus Training Group

Ltd. Thereafter, the full training fee is payable and is non refundable. The service charge is completely non-refundable and non-creditable. Payment terms are five days and pay-

ment must be made prior to the start of the conference. Non-payment or non-attendance does not constitute cancellation. By signing this contract, the client agrees that in case of

dispute or cancellation of this contract that Global Focus Training Group Ltd will not be able to mitigate its losses for any less than 50% of the total contract value. If, for any reason,

Global Focus Training Group Ltd decides to cancel or postpone this training, Global Focus Training Group Ltd is not responsible for covering airfare, hotel, or other travel costs in-

curred by clients. The training fee will not be refunded, but can be credited to a future training. Event program content is subject to change without notice.

4. Copyright etc: All intellectual property rights in all materials produced or distributed by Global Focus Training Group Ltd in connection with this event is expressly reserved and

any unauthorized duplication, publication or distribution is prohibited.

5. Data Protection: Client confirms that it has requested and consented to Global Focus Training Group Ltd retaining client information on Global Focus Training Group Ltd database

to be used by Global Focus Training Group Ltd and passed to selected third parties, to assist in communicating products and services which may be of interest to the client.

6. Important note. While every reasonable effort will be made to adhere to the advertised package Global Focus Training Group Ltd reserves the right to change event dates, sites

or location or omit event features, or merge the event with another event, as it deems necessary without penalty and in such situations no refunds, part refunds or alternative offers

shall be made. In the event that Global Focus Training Group Ltd permanently cancels the event for any reason whatsoever, (including, but not limited to any force majeure occur-

rence) and provided that the event is not postponed to a later date nor is merged with another event, the Client shall receive a credit note for the amount that the Client has paid to

such permanently cancelled event, valid for up to six months to be used at another GFTG Ltd Event. No refunds, part refunds or alternative offers shall be made.

7. Governing law: This Agreement shall be governed and construed in accordance with the law of Kenya. However, Global Focus Training Group Ltd only is entitled to waive this

right and submit to the jurisdiction of the courts in which the Client's office is located.

Payment Method: Please tick your choice of payment method

CHEQUE BANK TRANSFER