marketing: real people, real choices, 4e chapter 2

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Marketing: Real People, Real Choices, 4e Chapter 2

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Page 1: Marketing: Real People, Real Choices, 4e Chapter 2

Marketing: Real People, Real Choices, 4e

Chapter 2

Page 2: Marketing: Real People, Real Choices, 4e Chapter 2

Products that produce profit and market share with very little effort are referred to as ________ in the BCG matrix.

1. dogs

2. cash cows

3. value products

4. stars

Page 3: Marketing: Real People, Real Choices, 4e Chapter 2

Products that produce profit and market share with very little effort are referred to as ________ in the BCG matrix.

1. dogs

2. cash cows

3. value products

4. stars

Page 4: Marketing: Real People, Real Choices, 4e Chapter 2

A growth strategy that emphasizes both new products and new markets is

called diversification.

1. True 2. False

Page 5: Marketing: Real People, Real Choices, 4e Chapter 2

A growth strategy that emphasizes both new products and new markets is

called diversification.

1. True 2. False

Page 6: Marketing: Real People, Real Choices, 4e Chapter 2

A competitive advantage is

1. a superior capability of a company in comparison to its direct competitors.

2. a growth strategy designed to increase market share.

3. the ability of the company to outperform its competition.

4. a growth strategy to increase profitability.

Page 7: Marketing: Real People, Real Choices, 4e Chapter 2

A competitive advantage is

1. a superior capability of a company in comparison to its direct competitors.

2. a growth strategy designed to increase market share.

3. the ability of the company to outperform its competition.

4. a growth strategy to increase profitability.

Page 8: Marketing: Real People, Real Choices, 4e Chapter 2

SWOT refers to the analysis of a company’s sales, workforce, ownership, and talent.

1. True 2. False

Page 9: Marketing: Real People, Real Choices, 4e Chapter 2

SWOT refers to the analysis of a company’s sales, workforce, ownership, and talent.

1. True 2. False

Page 10: Marketing: Real People, Real Choices, 4e Chapter 2

When managers compare a marketing planning objective to an actual occurrence, they are implementing

control aspects of the plan.

1. True 2. False

Page 11: Marketing: Real People, Real Choices, 4e Chapter 2

When managers compare a marketing planning objective to an actual occurrence, they are implementing

control aspects of the plan.

1. True 2. False

Page 12: Marketing: Real People, Real Choices, 4e Chapter 2

If Chappy Chip Company is developing a brand new flavor of baked potato chips, they are implementing a ___________ plan.

1. market development

2. product development

3. strategic

4. diversification

Page 13: Marketing: Real People, Real Choices, 4e Chapter 2

If Chappy Chip Company is developing a brand new flavor of baked potato chips, they are implementing a ___________ plan.

1. market development

2. product development

3. strategic

4. diversification

Page 14: Marketing: Real People, Real Choices, 4e Chapter 2

Automobile dealerships in rural America are having a difficult time selling automobiles because of the high price of gasoline. This is due most likely to the __________.

1. internal environment of the automobile industry

2. values in our society

3. demographics of rural America

4. changing dynamics of the external business environment

Page 15: Marketing: Real People, Real Choices, 4e Chapter 2

Automobile dealerships in rural America are having a difficult time selling automobiles because of the high price of gasoline. This is due most likely to the __________.

1. internal environment of the automobile industry

2. values in our society

3. demographics of rural America

4. changing dynamics of the external business environment

Page 16: Marketing: Real People, Real Choices, 4e Chapter 2

Companies that introduce new products into new markets are penetrating that market.

1. True 2. False

Page 17: Marketing: Real People, Real Choices, 4e Chapter 2

Companies that introduce new products into new markets are penetrating that market.

1. True 2. False

Page 18: Marketing: Real People, Real Choices, 4e Chapter 2

A patent will always give a company a slight competitive advantage.

1. True 2. False

Page 19: Marketing: Real People, Real Choices, 4e Chapter 2

A patent will always give a company a slight competitive advantage.

1. True 2. False

Page 20: Marketing: Real People, Real Choices, 4e Chapter 2

A company creates a product portfolio to reduce the risks of doing business.

1. True 2. False

Page 21: Marketing: Real People, Real Choices, 4e Chapter 2

A company creates a product portfolio to reduce the risks of doing business.

1. True 2. False

Page 22: Marketing: Real People, Real Choices, 4e Chapter 2

MADD, the Mothers Against Drunk Driving, seeks to prevent drunk driving, support the victims of this crime, and prevent underage drinking. This philosophy is most likely the organization’s __________.

1. internal analysis

2. marketing plan

3. mission statement

4. profit objective

Page 23: Marketing: Real People, Real Choices, 4e Chapter 2

MADD, the Mothers Against Drunk Driving, seeks to prevent drunk driving, support the victims of this crime, and prevent underage drinking. This philosophy is most likely the organization’s __________.

1. internal analysis

2. marketing plan

3. mission statement

4. profit objective

Page 24: Marketing: Real People, Real Choices, 4e Chapter 2

The for-profit business schools like the University of Phoenix most likely compete in a structure defined as _________.

1. oligopoly

2. pure competition

3. monopolistic competition

4. monopoly

Page 25: Marketing: Real People, Real Choices, 4e Chapter 2

The for-profit business schools like the University of Phoenix most likely compete in a structure defined as _________.

1. oligopoly

2. pure competition

3. monopolistic competition

4. monopoly

Page 26: Marketing: Real People, Real Choices, 4e Chapter 2

When a company tries to develop an edge over its competitors based on a superior product, better distribution, better services, or lower selling price

based on lower costs, it is trying to establish a(n):

1. business-to-business advantage

2. industrial advantage

3. competitive advantage

4. production advantage

5. market segment

Page 27: Marketing: Real People, Real Choices, 4e Chapter 2

When a company tries to develop an edge over its competitors based on a superior product, better distribution, better services, or lower selling price

based on lower costs, it is trying to establish a(n):

1. business-to-business advantage

2. industrial advantage

3. competitive advantage

4. production advantage

5. market segment

Page 28: Marketing: Real People, Real Choices, 4e Chapter 2

Which of the following is not an example of a competitive advantage?

1. a superior product in relation to the competition

2. a technology level equal to the competition

3. better distribution and services

4. low costs and selling prices

Page 29: Marketing: Real People, Real Choices, 4e Chapter 2

Which of the following is not an example of a competitive advantage?

1. a superior product in relation to the competition

2. a technology level equal to the competition

3. better distribution and services

4. low costs and selling prices

Page 30: Marketing: Real People, Real Choices, 4e Chapter 2

A company will be more successful in its marketing planning if it has a knowledge of changes in the marketing environment.

1. True 2. False

Page 31: Marketing: Real People, Real Choices, 4e Chapter 2

A company will be more successful in its marketing planning if it has a knowledge of changes in the marketing environment.

1. True 2. False

Page 32: Marketing: Real People, Real Choices, 4e Chapter 2

The more a company knows about the weaknesses in a competitor’s marketing strategy, the better able it will be in exploiting the weakness to gain competitive advantage.

1. True 2. False

Page 33: Marketing: Real People, Real Choices, 4e Chapter 2

The more a company knows about the weaknesses in a competitor’s marketing strategy, the better able it will be in exploiting the weakness to gain competitive advantage.

1. True 2. False

Page 34: Marketing: Real People, Real Choices, 4e Chapter 2

Discovering threats to marketing success, like Kodak’s finding out about Sony’s new digital camera technology, forces companies to rethink their strategic planning.

1. True 2. False

Page 35: Marketing: Real People, Real Choices, 4e Chapter 2

Discovering threats to marketing success, like Kodak’s finding out about Sony’s new digital camera technology, forces companies to rethink their strategic planning.

1. True 2. False

Page 36: Marketing: Real People, Real Choices, 4e Chapter 2

If companies do not have a sufficient knowledge of the competitive nature of the environment, they will most likely make poor marketing decisions in that environment.

1. True 2. False

Page 37: Marketing: Real People, Real Choices, 4e Chapter 2

If companies do not have a sufficient knowledge of the competitive nature of the environment, they will most likely make poor marketing decisions in that environment.

1. True 2. False

Page 38: Marketing: Real People, Real Choices, 4e Chapter 2

Objectives are the part of a marketing plan that define marketing

opportunities.

1. True 2. False

Page 39: Marketing: Real People, Real Choices, 4e Chapter 2

Objectives are the part of a marketing plan that define marketing

opportunities.

1. True 2. False

Page 40: Marketing: Real People, Real Choices, 4e Chapter 2

Strategic planning focuses on one

product in the firm’s product mix.

1. True 2. False

Page 41: Marketing: Real People, Real Choices, 4e Chapter 2

Strategic planning focuses on one

product in the firm’s product mix.

1. True 2. False

Page 42: Marketing: Real People, Real Choices, 4e Chapter 2

Evaluation of a marketing plan should

be an ongoing process.

1. True 2. False

Page 43: Marketing: Real People, Real Choices, 4e Chapter 2

Evaluation of a marketing plan should

be an ongoing process.

1. True 2. False

Page 44: Marketing: Real People, Real Choices, 4e Chapter 2

It is important to have information to help make marketing decisions. Two of the most important areas of information needed to exploit opportunities in marketing are a knowledge of:

1. stock prices and interest rates

2. competitors and environmental changes

3. competitors and average inventory

4. the fluctuating dollar and the global environment

Page 45: Marketing: Real People, Real Choices, 4e Chapter 2

It is important to have information to help make marketing decisions. Two of the most important areas of information needed to exploit opportunities in marketing are a knowledge of:

1. stock prices and interest rates

2. competitors and environmental changes

3. competitors and average inventory

4. the fluctuating dollar and the global environment

Page 46: Marketing: Real People, Real Choices, 4e Chapter 2

Strategic planning begins with the notion that consumers:

1. are ignorant

2. can be exploited

3. have one need to satisfy

4. have a set of needs to satisfy

Page 47: Marketing: Real People, Real Choices, 4e Chapter 2

Strategic planning begins with the notion that consumers:

1. are ignorant

2. can be exploited

3. have one need to satisfy

4. have a set of needs to satisfy

Page 48: Marketing: Real People, Real Choices, 4e Chapter 2

When Nintendo introduced the Game Cube, it was implementing:

1. product line extension

2. product development

3. market expansion

4. market penetration

Page 49: Marketing: Real People, Real Choices, 4e Chapter 2

When Nintendo introduced the Game Cube, it was implementing:

1. product line extension

2. product development

3. market expansion

4. market penetration