The CfWI produces quality intelligence to inform better workforce planning that improves people’s lives

Enham exists to give disabled people opportunities to make real choices in life

Transforming the social care workforce

Welcome! Our journey today...

Bu

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Time

Transformation snapshots

Closure of long stay wards and institutions

Health and Social Care Community Care Act 1990

Personalisation

Putting People First – Think Local, Act Personal

Draft Care and Support Bill

Discussion questions

What do you understand by workforce transformation?

What needs to happen to enable workforce transformation?

What one action are you going to take away from this session?

Aim of transformation at EnhamFor...

Customer – increased choice and control

Employer – maximum flexibility

Staff – diversification of skills, ready for the future

Leadership role

Shared belief! No one disagreed with end goal – personalised care

Strong leadership team Support for each other during process

Planning communications Upfront with time to reflect

Training Understanding, education at all levels of the organisation, including support functions too!

What Enham did

Comprehensive assessment of customer need

Agreed core hours and flexible hours – linked to individual service fund

Embedded principles of personalised support

Kept talking but got on and did it!

Workforce transformation

Internal market for frontline staff in care settings =

Competition with other workers for personal assistants hours

Continually sell ‘self’ – unique selling points

Income dependent on quality of what you do, relationship building and outcomes achieved

No hiding places

Transformation for managersOrganisational hierarchy is dead!

Ability to ‘hold a constantly changing workforce Encouraging them to self manage Monitoring outcomes not inputs Policy and procedure gradually replaced by

personal judgement and recorded learning

Note to self: What is my added value? Why would I pay for a management overhead?

Stand out from the crowd

Customers are transformed!

Care recipient Citizen of the world

Workforce is transformed!

Workforce is transformed!

Manag

er

Enabler

Discussion and feedback

What do you understand by workforce transformation?

What needs to happen to enable workforce transformation?

What one action are you going to take away from this session?