maria coleman - jan 2016

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Page 1: Maria Coleman - Jan 2016

Maria Coleman

VP of Business Development

MetaSense Inc.

Minority Certified Company

Phone: 901-857-3269

Email: [email protected]

www.metasenseinc.com

www.metasenseusa.com

Summary

Highly motivated, independent and results oriented professional, with the proven ability to successfully direct

multiple high priorities in Information Technology, Information Security & Compliance, Finance, Operations and

Human Resources. Specializing in strategy, solutions and delivery with internal business partners, 3rd party

vendor relations and outsourced contract environments.

Areas of expertise include Project Management, Information Security and Compliance, Privacy Risk Assessments,

Financial Statement Audits, Third Party Contract Negotiations, Business Relations, Vendor Management, Staffing

and Sourcing. Strong experience also in program performance, business continuity, process flows, monitoring

and analysis, financial tracking and reporting; communications, policies, systems integration, contract staffing

and solutions.

Recognized for excellence in the development, implementation and timely execution of multiple competing

priorities and high-risk assessments and programs including State, Federal and International Regulatory Audit

Requirements, Third Party Vendor Management, System Migrations, Payment Card Industry Data Security

Standards (PCI-DSS) Assessments, Financial Statement Audits, Privacy and Security Risk Assessments, Business

Process Flows, Risk Controls and Mitigation Plans. Responsibilities also included Executive Reporting and

Communications, the development and implementation of Training Programs and Presentations, Global Policies,

Procedures and Brand Standards. Managed New Account Setup and Terminations, Customer, Franchise and

Contract Profiles, Claims and Appeals, Contract Negotiations and Execution, and oversight and management of

Contract Service Level Agreements and Privacy & Data Protection Agreements.

Experience

MetaSense, Inc. 2015 – 2016 September 2014 – March 2015

VP of Business Development – Responsible for building strategic partnerships and enhancing customers ROI by

providing Information Technology Solutions and Strategic Sourcing & Staffing Solutions to meet their short term

and long term business needs. Our expertise and results oriented Program Management, Consulting, Risk

Analysis, Compliance Monitoring and Remediation, Partnership Agreements, Web Development, Digital

Marketing, and Specializing in Strategic Sourcing and Staffing for Finance and Information Technology has been

recognized as an award winning IT Solutions and a leader in Staffing Solutions.

Hilton Worldwide, Inc. 2006 – 2014

Director, Information Security & Compliance – Responsibilities included all aspects of global Information

Technology, Information Security & Compliance department for Corporate, Regional and Field locations.

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Direct responsibility and accountability included the development, implementation and oversight of multiple,

competing priorities and business demands, high risk assessments and timely remediation, vendor management

and third party strategic partnerships to ensure compliance of Local, State, Federal and International Regulatory

Requirements and Contractual Obligations.

Responsibilities included managing third party Privacy Risk Assessments, Security Risk Assessments,

HIPAA, FACTA and OFAC reporting requirements and Legal Investigations.

Responsibilities also included Internal and External Financial Statement Audits, Sarbanes Oxley (SOX)

Audits, SAS70/SOC1 Audits, Development of Hotel Risk Controls, Quarterly Testing, Developing

Management Action Plans, Remediation and Reporting to IT VPs, and Internal and External Auditors.

Direct responsibility and accountability was strongly emphasized managing compliance with Internal and

External Business Associates and Vendors, to ensure compliance by obtaining our Report on Compliance

(ROC) with the Payment Card Industry Data Security Standards (PCI-DSS) Level 1 Annual Assessments.

Additional responsibilities included implementation of IT Programs, Staffing and Solutions, development of

IT Risk Control Matrixes, System Integration and Migration across IT Departments and with Third Party

Vendors, Maintaining Vendor Profiles, Invoices, Payments and Vendor Relations.

Implemented and directed weekly Security Reviews across the enterprise, IT Infrastructure and Development

Reviews, Vulnerability Scans and remediation, PEN Tests and remediation.

Maintained an Inventory of Payment Applications and Infrastructure Systems, Internal and External

Executive Reporting, Meetings, Presentations and global communications.

Worked with Legal, Human Resources, Payroll, Finance, Hotel Brands, Property Sales Tax, Franchise Credit,

IT etc. to ensure their compliance with IT, Information Security Audit Controls and Brand Standards.

Initiated the Global Policy Committee across the enterprise and was directly responsible for the

implementation of Global IT Policies in up to 34 language translations.

Developed and implemented Information Security Training & Awareness Annual programs, Enterprise

Information Security Procedures and Hotel IT Brand Standards.

Conducted timely and thorough Legal security investigations and worked with Internal/External Legal

Counsel in response to third party requests for information and investigations.

Maintained New Account Setup and Terminations of Vendors, Contractors and Properties.

Directed Weekly, Monthly, Quarterly and Yearly Monitoring, Reporting and Remediation activities with

global internal Team Members and external Contract resources.

Developed and Maintained Customer, Franchise and Contract Profiles, worked with Legal regarding

Contract Negotiations and Execution.

Managed and maintained IT Master Service Agreements and Privacy & Data Protection Agreements.

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Hilton Worldwide, Inc. 1988 – 2006

Manager/Senior Manager, Human Resources – Responsibilities included various aspects of Corporate, Regional

and Field Human Resource initiatives.

Assisted with the development and execution Health and Welfare Benefit Plans, Responsible for the Plan

Administration, New HMO/PPO Health and Welfare Vendor Contract Negotiations and Account Setup.

Responsible for AS400 System Administration of Health and Welfare Plans and Payroll Deductions.

Development of New Policies, Plan Summaries, Documentation and Reporting, Annual Benefit

Enrollments, Health and Welfare Claims Administration, Appeals, and Welfare Payments.

Successfully directed new 401k Plan Administration, Vendor Setup and Program migration.

Managed various activities with Mergers and Acquisitions, New Openings, Closings and Terminations of

Team Members, Contractors, Properties, Hotels, Riverboat Casinos and Vendor Accounts.

Recognized as the first team to successfully transition and assume responsibility for new Benefit Plans

and Paid Time Off (PTO) Plan Administration, Analysis and Consolidation following Company merger.

Assumed responsibility for Quarterly, Semi-Annual and Annual Bonus Plans and Bonus Plan

Administration of our CEO, Executives, Corporate, Regional and Field Employees.

Additional responsibilities included Corporate Compensation, New Hire Employment and Terminations.

Built partnerships with the Executives, Management and Employees to directly support business needs,

developed job descriptions to source qualified resources for permanent positions and contract jobs.

Worked with outside Council managing Immigration, Labor Law Investigations and Resolutions.

Assisted with Annual Affirmative Action Audit Requirements, Sexual Harassment and Diversity

Training and Education, Team Building Exercises, Myers Briggs, Herman Brain and Corp Presentations.

Provided Internal and External Executive Support, Team Member Support and Third Party Vendor

Relations support to ensure appropriate staffing and compliance of our SOWs/SLAs.

Maintained Vendor Profiles, Master Service Agreements and Privacy & Data Protection Contract

Agreements with Third Party Vendors.

Skills

Excellent Project Management Skills Well Organized Analytical Strategic Staffing & Sourcing

Results Oriented Strong Communication & Presentation Skills Business & Vendor Management Leadership

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Accomplishments

Recognized for Outstanding Leadership, Star Performer Award, People Pledged to Excellence Award, Hilton-Dell

Migration Award and Chief Information Officer MVP Award.

Vice President, Center Hill High School Band Boosters 2010 - 2014, Parent Volunteer for Center Hill High School

Cheer 2010 - 2015, Volunteer Host Family for PAX International Academic Exchange Students 2012 – 2015,

Volunteer for Holt International Children’s Services, Accomplished Volunteer and Parent of Center Hill High

School Honors Program, People to People Student Ambassador Program and Boy Scouts of America Eagle Scout.

Diversity Supplier Program

MetaSense, Inc. is a Certified Minority Company and Diversity Supplier. Our Diversity Supplier Program was designed to ensure that small business concerns are provided the maximum opportunity to do business with

MetaSense Inc. and our clients. Our best-in-class program supports our clients' commitments to diversity and

disadvantaged business partners with 300+ vendors including Minority, Woman-Owned and Disadvantaged Business Enterprises.

Awards & Recognition