managing new realities 2008 sponsors managing...

Department of Health The Department of Health (DH) works to improve the health and wellbeing of the population of England. The Care Services Improvement Partnership (CSIP) is part of the DH and works through eight regional development centres to develop and implement national government policy for local benefit. CSIP also helps services build capability and capacity using a range of service improvement techniques.

ereborErebor is an award-winning systems integration consultancy. One of its primary focus areas is helping local andcentral government transform the way it engages citizens, suppliers and partners. Founded in 1996, erebor is both a Cisco and an IBM Premier Business Partner, deploying its market-leading products to the significant benefit of its customers. In particular, it has worked, with great success, on a number of key public sector projects; it understands its customers’ problems and helps to meet shared services, freedom of information and many other challenges. Please see www.erebor.co.uk

Robinia Support SolutionsRobinia Support Solutions offers a wide range of person-centred services across England. Specializing in individual service designs, supported living services, domiciliary and outreach support and daytime opportunities,Robinia Support Solutions is committed to delivering innovative and flexible support options which make a positive contribution to the peope being supported.

Skills for CareSkills for Care is the not-for-profit organisation that aims to improve adult social care services across the whole of England by supporting employers’ workforce development activity. Our Vision is to put employers in the driving seat on social care workforce issues, to create a trained and qualified workforce providing high quality care and to provide an expert voice on the social care workforce. Skills for Care seeks to raise the quality of the social care workforce by ensuring qualifications and standards continually adapt to meet the changing needs of social care employers and people who use care services.

UNISONUnison is Britain’s largest public service union representing 1.3 million members, working in the public services. Members include frontline staff and managers in local authorities, the National Health Service, the police service, universities, colleges and schools, the electricity, gas and water industries, transport, and the community and voluntary sector.

≥ About Managing New Realities 2008Managing New Realities brings together the worlds of health, social care and housing. Now in its fifth year, this unique event enables these sectors to meet and work together to forge a common agenda to produce better and more integrated care and support services. This year we focus on commissioning and delivering personalised care — a principle now espoused across the political spectrum — and ask the crucial questions: How is it possible to reconcile individual empowerment with community-wide outcomes? Can services tailored to the individual really be as cost-effective as those commissioned in bulk? And how will the workforce have to adapt?

≥ Why is this conference different?Over two days of reflection and debate, we’ll have presentations and case studies on both strategyand on-the-ground practice. We’ll hear from government ministers, cutting-edge practitioners and, at least as important, people who use services and carers. In the style pioneered by MNR, there will be lively round-table discussions aimed at challenging the experts and producing ideas to be fed back to policy makers. Above all, there will be practical solutions and tips that you can take away and put to immediate use. Come prepared to be stimulated, but come prepared to work.

≥ Who should attend Managing New Realities 2008?Those planning, researching and developing integrated services, including:

≥ directors of social care≥ lead members for adult social care≥ PCT chief executives≥ PCT commissioners≥ chief executives in NHS trusts ≥ senior decision makers from voluntary organisations≥ non-executive board members of health organisations≥ directors of think-tanks, quangos and policy debaters≥ chief executives of service providers ≥ senior decision makers from housing associations≥ directors of housing ≥ chief executives of strategic health authorities≥ senior decision makers from local authorities≥ academics

Managing New Realities 2008 Sponsors

Monday March 3 and Tuesday March 4 2008 Inmarsat Conference Centre, London, EC1

Managing New Realities 2008

Keynote speakers:

≥ Rt Hon Hazel Blears MPSecretary of state, Communities and Local Government

≥ David BehanDirector general of social care, local government and care partnerships,Department of Health

Organised by the Guardian and Pavilion

Making it personal — individual services in health, housing and social care

In partnership with:

Supported by:

societyguardian.co.uk/managingnewrealities

To register, book a delegate place or for further information visit societyguardian.co.uk/managingnewrealities or call Pavilion on 0870 890 1080 (UK) +44 1273 623 222 (non UK)Register now at societyguardian.co.uk/managingnewrealities

9.00 Registration

10.00 Introduction from conference chair DavidBrindle,public services editor, the Guardian

SESSION 1 ≥ PERSONALISATION Meeting the needs of communities and delivering health, housing and social care in an era of personalisation

10.10 The voice of a person who uses services

10.20 Ministerial address: The personalisation of public services Speakertobeannounced

11.00 The changing relationship between individual and state research ≥ Will personalisation satisfy the choice imperative? ≥ What do people expect from modern social care services? ≥ Where are we struggling to put people in control and why? VikiCooke,chief executive, Opinion Leaders

11.40 Morning refreshments

12.00 Panel debate: Developing a corporate approach to wellbeing ≥ Examining the interdependence between health, housing and social care ≥ How can we use information and resources from one sector to inform another? JoCleary,executive director of adults’ and community services, London borough of Lambeth JohnNewcombe, business development director, erebor MartinRoutledge, national programme manager personalisation, CSIP CarolineTomlinson,director of brokerage, In Control

12.50 Facilitated discussion groups

1.30 Lunch Sponsored by:

SESSION 2 ≥ COMMISSIONING How do you assimilate individuals with individual budgets and direct payments with a commissioning strategy for a community with targeted outcomes?

2.40 Self-directed care and commissioning for better outcomes ≥ What does it mean for joint commissioning in a world of individual budgets and practice-based commissioning? ProfessorGeraldWistow,visiting professor in social policy, London School of Economics

3.20 Afternoon refreshments

4.40 Panel debate: New forms of commissioning - traditional v influencing/facilitating ≥ Anticipating demand and trends when commissioning specialised services for individual purchasers and meeting the needs of the community MarkBritnell,director general for commissioning and system management in the NHS DrJenniferDixon, director, Nuffield Trust, and commissioner, Audit Commission SteveJones,former chief executive, Wigan Council, and non-executive director, iMPOWER DavidWalden,director of strategy, CSCI 5.40 Drinks reception Sponsored by:

ConferencedelegatefeeTwo-dayregistrationForprofitsector£595+VAT(£699.13incl)

Statutorysector£495+VAT(£581.63incl)

Voluntarysector£395+VAT(£464.13incl)

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Booking details Managing New Realities Date: March 3-4 2008 Venue: Inmarsat Conference Centre, City Road, London

Conference fees The fee includes lunch, refreshments and con-ference materials. Please note that accommodation is not included. Please call Pavilion’s customer services team for a list of suggested hotels on 0870 890 1080.

Free placesA limited number of free places are available for service users and carers (subject to availability). Please apply in writing with your booking form.

Terms and conditions1. Payment: 30 days either from date of invoice or before the conference (whichever is sooner). Please make cheques payable to Pavilion Publishing (Brighton) Ltd. Payment must be received before the conference. *Please note that a £10 (excluding VAT) administration charge will be added to all invoiced bookings. 2. Cancellations: All cancellations must be received in writing and will be subject to a charge. If we receive the cancellation before February 4 2008, a £50 (excluding VAT) charge will be made. If we receive the cancellation after this date the full fee must be paid. We are happy to accept a substitute delegate if the original delegate is unable to attend. 3. When booking, please wait for written confirmation from Pavilion before arranging travel.

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Tel: 0870 890 1080 (UK), +44 1273 623222 (non UK) Fax: 0870 890 1081 (UK), +44 1273 625526 (non UK) Email: [email protected] Calltodaytomakeacreditcardbookingorbookonlineatwww.pavpub.com

One-dayregistrationForprofitsector£395+VAT(£464.13incl)

Programme ≥ Monday March 3 Booking form ≥ SESSION 3 ≥ PERSONALISATION IN PRACTICE Case studies exploring integrated models of delivery

9.00 Registration and refreshments

9.30 Opening from chair DavidBrindle,public services editor, the Guardian

9.45 Case study: Meeting the needs of people with complex needs ≥ Benefits, barriers and challenges of “individualised services” — the importance of partnerships in overcoming obstacles and delivering timely imaginative solutions PaulHayes,development director, Robinia Support Solutions

10.20 Case study: Supported housing and substance misuse ≥ The substance misuse bond scheme — making positive improvements in the management of addiction through coordinated care and housing initiatives NicolaWhite,housing enforcement manager, Telford and Wrekin council

10.55 Case study: Personalisation within the supporting people programme ≥ Are service users really in control? Examining the challenges faced by providers, service users and other stakeholders in achieving true personalisation PhilSaunders,head of information, Sitra

SESSION 4 ≥ WORKFORCE How is personalisation going to impact on the people who deliver services?

2.00 Promoting leadership, roles and new statutory responsibilities for directors of adult care DavidBehan,director general of social care, local government and care partnerships, Department of Health

2.40 Panel debate: What are the new challenges in the workforce arising from the implementation of individual budgets? ≥ What will be the effect on the workforce and employment rights for carers? ≥ How will it be regulated? JonGlasby,professor of health and social care, University of Birmingham AndrewReece,individual budget pilot scheme, Coventry AndreaRowe,CEO, Skills for Care NormaStephenson, president, UNISON

3.40 Ministerial address: Empowering people HazelBlears,secretary of state for communities and local government

4.15 Conference summary and closing remarks

Programme ≥ Tuesday March 4

Registernowatsocietyguardian.co.uk/managingnewrealities

9.00 Registration

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Keynote speakers:

Supported by:

Keynote speakers:

Supported by:

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