management catalogue 2010/2011
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Our biggest and best management books!TRANSCRIPT
Management Books
2010 / 2011
Leading resources for today’s manager
contentsGeneral Management ..................................... 1
strategic Management ...................................8
Global Management ......................................11
Leadership .................................................... 12
Managing for Performance .......................... 16
People Management..................................... 19
Management skills ....................................... 21
technology Management ............................. 23
Graduate Resources ..................................... 25
Higher education ..........................................26
nonprofit Management ...............................28
Index .............................................................29
www.wiley.com/go/management2010
the first and last word in managementThe world of management is constantly evolving. As a manager, leader, HR professional or consultant, you need to ask yourself some vital questions... Is your company’s strategic plan as sharp as it needs to be? How will you get the best results from your team? What will the manager of the future be like? Our products will help you solve these important issues.
In this catalogue we provide you with the latest products in a variety of formats so that you have everything you need to be an effective manager. We work with the best and brightest in the field, turning their ideas into top-class books and training products.
This catalogue has just a selection of the products we offer, for more simply visit www.wiley.com, www.josseybass.com or call our customer service team on +44 (0) 1243 843291.
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Hardback | 9780470682852 | 288pp
£18.99, €21.90, $29.95 | Nov 2009Sample
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Reinventing Management smarter choices for Getting Work Done
Julian Birkinshaw (London Business school)
A rising star from London Business school asks executives, “What’s your management model?”
The recent economic crisis was the result of a deeply flawed approach to management that encouraged short-termism and saw employees put their own interests put before those of their employers and their shareholders. So if management models can make or break a company, how can you ensure your company adopts the right one?
Julian shows that there is no one best management model. Rather, the best model for any particular company depends on their competitive and circumstantial factors. Drawing on case examples from a range of global companies, Julian develops a comprehensive framework for clarifying the choices that make up a firm’s management model. Moreover, he shows mid-level as well as top-level executives how to take the initiative to effect change in their organization.
“Change isn’t just for the rank-and-file anymore; it’s coming for you. Instant access to information and global resources have changed the world we live and work in. Julian Birkinshaw shows that 19th century industrial management won’t work in a 21st century fluid workplace. Read this, or prepare to be ‘game-changed’ by someone who has.”
— Jack Hughes, CEO, TopCoder
“Technological and social changes are having an enormous impact on the world of business, and on the way companies are managed. In this book, Julian Birkinshaw provides a roadmap for making sense of how the world of management is changing, and he provides useful advice for companies who want to harness the potential that Web 2.0 has to offer.”
— PV Kannan, CEO, 24/7 Customer
“Julian Birkinshaw helps us look beyond our legacy management practices, and imagine bold new ways of leading, managing and organizing. Filled with mind-expanding examples, Reinventing Management is a must read for managers who want to build an organization that’s truly fit for the future.”
— Gary Hamel, bestselling author of The Future of Management
Hardback | 9780470750117 | 314pp
£18.99, €21.90, $29.95 | mar 2010
What the Press Had to say
“This book equips readers with a framework to start getting better at making smarter choices as to how they organise and manage.”
Director, March 2010
“…a thoughtful, practical and readable tour that encourages the reader to reflect on the prosaic role of sleeves-rolled-up management.”
Management today, March 2010
“I particularly like the way Julian shows that web 2.0 can be combined with real-world activities.”
Blog.social-Advantage.com
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the Death of Modern ManagementHow to Lead in the new World Disorder
Jo owen (author, leader, social entrepreneur and speaker)
A how-to guide for surviving and thriving amidst the new uncertainties of contemporary business
We are at the start of a new wave of management. The recent financial crisis highlighted problems not just in the economic system, but also in the way that many companies are governed and managed. Now modern management has reached its end game and we approach a new era in leadership. Rather than the certainties of command and control, this new epoch will be based on co-operation and commitment. There has been a strategic revolution – instead of following the rules, we now have to make them. For some this represents great risk; for others it is an enormous opportunity.
“...a joyride through new ideas, memorable stories and superb writing.”
– Philip Kotler, one of the world’s leading authorities on marketing and professor at Kellogg Graduate School of Management
“Jo Owen gives a fascinating insight into how 21st century management now works. It is helpful to have someone with his experience, intellect and vision explain the radical changes in a way that makes sense and is immediately usable.”
– Juliet Hope, CEO, Startup
“Jo Owen delivers a robust and wide-ranging assault on the delusions of management, strategy, finance and marketing that have created an aura of justified mistrust around the modern corporation, but does so with wit, lucidity and lots of enlivening illustrations. The answers for 21st century business are helpfully accessible.”
– Professor nigel nicholson, London Business School, author of Managing the Human Animal and Family Wars
“...offers insights that help encourage different thinking.”
– Director Magazine
Hardback | 9780470682852 | 288pp
£18.99, €21.90, $29.95 | Nov 2009
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Why Women Mean Business & How Women Mean Business setAvivah Wittenberg-cox (ceo of 20-First) & Alison Maitland (writer, speaker, freelance journalist)
A step by step guide to profiting from gender balanced business
This 2 in 1 set includes the internationally acclaimed bestseller Why Women Mean Business and the new follow-up book How Women Mean Business. Armed with both these books you will discover why business needs to change and how you can achieve a healthy and profitable balance.
• Understand the gender divide
• Balance your business for better bottom line results
• Find out how companies are implementing balance – and making it work
Praise for Why Women Mean Business:
• “...gives example after example of the price that we all pay for a situation in which ‘women may hold the keys but men still control the locks.” the times
• “What’s especially valuable is the authors’ analysis of where companies go wrong in managing women...that’s how it will help women in the workplace.” Harvard Business Review
• “Lays out the importance of retaining women in senior leadership positions.” Harpers Bazaar
Praise for How Women Mean Business:
• “How Women Mean Business sets out a compelling blueprint for better business practices in the 21st century.” cherie Blair
• “Understanding the why of gender balance is easy, the real challenge is implementing the how across a business. This book shows the reader how to do it, step by pragmatic step.” John J. Harris, Chairman and CEO, Nestlé Waters
• “A must-read for any leader wanting to use gender differences as a strategic lever to develop their business.” Jean-Pascal tricoire, President and CEO, Schneider Electric
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Why Women Mean Business How Women Mean Business
paperback | 9780470749500 | 390pp
£12.99, €15.00, $19.95
paperback | 9780470688847 | 424pp
£14.99, €17.30 | $24.95
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paperback | 9780470669877 | 798pp
£24.99, €28.80, $37.95 | apr 2010www.whyandhowwomenmeanbusiness.com
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upside Down Management A common sense Guide to Better Business
John timpson (chairman of timpsons Ltd)
there’s a lot of hot air in the world of business. Wouldn’t it be nice just to hear some common sense?
That’s exactly what John Timpson has got. After four decades running his family business and turning it into one of the high street’s biggest success stories, he really knows what works and what doesn’t.
Upside Down Management shares with you how he has turned the way the business is run on its head, and the lessons he has learned in the process.
From being the CEO to dealing with stress, and from breaking the rules to following your conscience, this book tells it like it is.
Forget management models and best-practice guidelines; here are genuine pearls of wisdom.
“A refreshing, no-nonsense business book – a must read”
— charles Dunstone, CEO, Carphone Warehouse
“John Timpson says it like he sees it and pulls few punches. His story, his vision, and his simple, practical ideas should make all business people stop and think.”
— Luke Mayhew, former Chairman of Pets at Home and former MD of John Lewis Partnership
the unauthorized Guide to Doing Business the Richard Branson Way10 secrets of the World’s Greatest Brand Builder, 3rd edition
Des Dearlove
the unauthorized Guide to Doing Business the Bill Gates Way10 secrets of the World’s Richest Business Leader, 3rd edition
Des Dearlove
paperback | 9780857080615 | 176pp
£9.99, €11.50, $15.95 | mar 2010
paperback | 9781907312465 | 184pp
£9.99, €11.50, $15.95 | mar 2010
paperback | 9780470689455 | 328pp
£12.99, €15.00, $22.50 | mar 2010
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climb the Green LadderMake your company and career More sustainable Amy V. Fetzer (freelance journalist) & shari Aaron (Fresh Marketing)
Hardback | 9780470748015 | 288pp
£16.99, €19.60, $27.95 | Nov 2009Sample
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climb the Green LadderMake your company and career More sustainable Amy V. Fetzer (freelance journalist) & shari Aaron (Fresh Marketing)
Hardback | 9780470748015 | 288pp
£16.99, €19.60, $27.95 | Nov 2009
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Managing customers through economic cyclesJohn McKean (Information Based competition)
This book addresses the practical knowledge, skills, and underlying disciplines that any business needs to proactively address the unique opportunities, challenges, and risks created by competitive market dynamics. Changing customer needs and buying behaviours are analysed in times of prosperity, recession, recovery, and the return to prosperity.
“The business case for continuing to invest in service and innovation can be compromised by an economic downturn. McKean clearly lays out the case for weathering the economic storm by achieving a careful balance of investment in the areas that truly matter – and continually using data to reinforce the idea that business can be more science than art, after all.”
— Barbara Higgins, Vice-President, Worldwide Contact Centers, United Airlines
Hardback | 9780470686201 | 264pp
£24.99, €28.80, $45.00 | Jan 2010
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the sustainable MBAthe Manager’s Guide to Green Business
Giselle Weybrecht (environmental consultant and writer)
The Sustainable MBA provides the knowledge and tools to turn sustainability talk into action for the benefit of your bottom line and society as a whole. Organized like a business school course, it allows you easy access to information about sustainability and Accounting, Economics, Entrepreneurship, Ethics, Finance, Marketing, Organizational Behaviour, Operations and Strategy.
• Covers the basics on what sustainability is, why you should be interested, how to get started, and what a sustainable organization looks like
• Provides a wide range of tools, guidelines, techniques and concepts that you can use to implement sustainability practices
• Highlights tools and tips on how to “green” your job, including how to sell these ideas to your team, how to make green choices as a consumer and how to organize green meetings
• Features a survey of the exciting trends in sustainable business happening around the world
Hardback | 9780470741146 | 416pp
£16.99, €19.60, $34.95 | Nov 2009
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Managing customers ProfitablyLynette Ryals (cranfield school of Management)
Addressing the need in the market place for customer profitability analysis, this essential book combines innovative approaches to calculating the value of customers with the management strategies necessary to make and keep customers profitable. Lynette Ryals provides easy-to-follow instructions on how to calculate customer profitability, including non-technical worked examples. She also demonstrates how to assess product costs and customer-specific overhead costs and explains how to deal with these.
the Portable MBA 5th edition
Kenneth M. eades (the Darden school), timothy M. Laseter, Ian skurnik, Peter L. Rodriguez, Lynn A. Isabella & Paul J. simko
The bestselling book that invented the “MBA in a book” category, The Portable MBA, 5th Edition is a reliable and information-packed guide to the business school curriculum and experience. With new chapters on such topics as emerging economies, enterprise risk management, consumer behavior, managing teams, and up-to-date career advice, this is the best Portable MBA ever. For everyone who needs to know the business basics!
Hardback | 9780470481295 | 358pp
£23.99, €29.20, $34.95 | may 2010
Hardback | 9780470060636 | 384pp
£29.99, €34.50, $60.00 | Nov 2008
the Age of Responsibility csR 2.0 and the new DnA of Business
Wayne Visser (csR International)
This landmark book shows how the old model of corporate sustainability and responsibility is being replaced by a second generation movement that goes beyond the outmoded approach of CSR as philanthropy or a public relations concern to a more authentic, stakeholder-driven model. The author describes the new concept and mission of the new movement and explains its agenda in a succinct guide that will be useful for CSR professionals, including managers, consultants, academics, and non-governmental organizations.
essential Guide to operations Management concepts and case notes
David Bamford (Manchester Business school) & Paul Forrester (univeristy of Birmingham)
This book takes a fresh insight to the increasingly important topic of Operations Management, exploring fundamental principles equally applicable to service and manufacturing situations. The book adapts a strategic stance by providing a framework for effective decision making and is aimed at practising managers who need to design working processes, manage change and make decisions within a strategic framework. The framework and supporting case vignettes allow the practitioner to grasp essential concepts quickly in a range of different operational contexts.
paperback | 9780470749494 | 224pp
£24.99, €28.80, $40.00 | Oct 2009
Hardback | 9780470688571 | 208pp
£24.99, €28.80, $40.00 | Dec 2010
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the Five Most Important Questions you Will ever Ask About your organization Peter F. Drucker & Leader to Leader Institute
With Peter Drucker’s five essential questions and the help of five of today’s thought leaders, this little book will challenge readers to take a close look at the very heart of their organizations and what drives them. A tool for self-assessment and transformation, answering these five questions will fundamentally change the way you work, helping you lead your organization to an exceptional level of performance.
Peter Drucker’s five questions are:
• What is our Mission? with Jim Collins
• Who is our Customer? with Phil Kotler
• What does the Customer Value? with Jim Kouzes
• What are our Results? with Judith Rodin
• What is our Plan? with V. Kasturi Rangan
These provocative questions will stimulate spirited discussions and action within any organization, inspiring positive change and new levels of excellence, and helping all to envision the future of theirs’ or any organization.
paperback | 9780470227565 | 144pp
£9.99, €12.50, $14.95 | may 2008
the Leader’s Guide to Radical Management Reinventing the Workplace for the 21st century
stephen Denning (writer and consultant)
A radical new management model for twenty-first century leaders.
Denning puts forward a fundamentally different approach to management, with seven inter-locking principles of continuous innovation: focusing the entire organization on delighting clients; working in self-organizing teams; operating in client-driven iterations; delivering value to clients with each iteration; fostering radical transparency; nurturing continuous self-improvement and communicating interactively. In sum, the principles comprise a new mental model of management.
• Author outlines the basic seven principles of continuous innovation
• The book describes more than seventy supporting practices
• Denning offers a rethinking of management from first principles
Hardback | 9780470548684 | 352pp
£19.99, €25.00, $29.95 | Oct 2010
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creative strategy Reconnecting Business and Innovation
chris Bilton (university of Warwick) & stephen cummings (Victoria Management school, new Zealand)
People tend to think of creativity and strategy as opposites. This book argues that they are far more similar than we might expect. More than this, actively aligning creative and strategic thinking in any enterprise can enable more effective innovation, entrepreneurship, leadership and organizing for the future.
By considering strategy as a creative process (and vice versa), the authors define ‘creative strategy’ as a mindset which switches between opposing processes and characteristics, and which drives every aspect of the business. The authors draw experiences and cases from across this false divide – from the music industry, sports, fashion, Shakespearean theatre companies, creative and media organizations and dance, as well as what we might regard as more mundane providers of mainstream products and services – to uncover the creative connections behind successful strategy.
“In today’s world, new thinking – creativity – is required to tackle long-standing problems or address new opportunities” – sir George cox
paperback | 9781405180191 | 240pp
£24.99, €28.80, $39.95 | Feb 2010
the Intelligent company Five steps to success with evidence-Based Management
Bernard Marr (ceo of Advanced Performance Institute)
As information and data volumes grow at explosive rates, the challenges of managing this information is turning into a losing battle for most companies and they end up drowning in data while thirsting for insights. This is made worse by the severe skills shortage in analytics, data presentation and communication.
• Helps you to increase your market value by developing skills that are in high demand but short supply
• Brings together tools such as Business Intelligence, Analytics, Key Performance Indicators, Balanced Scorecards, Management Reporting and Strategic Decision Making to generate real competitive advantage
• Features real life examples of how leading organizations such as Google, CocaCola, Capital One, Saatchi & Saatchi, Tesco, Yahoo, as well as Government Departments and Agencies have put the principles into practice
“Book after book Bernard Marr is redefining the fundamentals of good business management. The Intelligent Company is a must read in these changing times and a reference you will want on your desk every day!” – Gabriel Bellenger, Accenture Strategy
Hardback | 9780470685952 | 252pp
£24.99, €28.80, $40.00 | Feb 2010
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Managerial Dilemmas exploiting Paradox for strategic Leadership
John storey & Graeme salaman (both at the open university Business school)
In an age of crisis and uncertainty, dilemmas and paradoxes are especially evident and prevalent. This is a challenge for leaders. The ultimate responsibility of leadership is to make sense of these dilemmas and paradoxes and to handle them in a competent manner. This demands a new mode of leadership. Paradoxical forces provide a dynamism which, although often experienced as potentially threatening, discomforting and negative can also be exciting, promising and positive.
Hardback | 9781405160278 | 224pp
£24.99, €28.80, $49.95 | Jun 2009
strategy in PracticeA Practitioner’s Guide to strategic thinking
George tovstiga (Henley Business school)
This book presents a practitioner focused approach to strategy. It is aimed at the strategist in practice and is rigorously founded on current thinking and theoretical concepts in the field of strategic management. It will:
• Provide the strategy practitioner with a systematic and insight-driven approach to strategic thinking
• Translate the relevance of strategy theory to its application in the practice field
• Lead the reader through the strategic thinking process, beginning with the formulation of compelling and clearly articulated strategic questions that set the scene for an appropriate analysis of the relevant issues
• Show how analysis, appropriate strategic tools and informed intuition are used in the sense making process to generate strategically relevant insights
paperback | 9780470972397 | 176pp
£24.99, €28.80, $40.00 | Sep 2010
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strategic Management of Health care organizations6th edition
Linda e. swayne (university of north carolina), W. Jack Duncan (university of Alabama) & Peter M. Ginter (university of Alabama)
This classic strategic management text provides up-to-date and concise coverage of all essential strategic matters. In this edition, the authors have comprehensively addressed issue assessment in the health care environment, service area competitor analysis, internal organizational analysis, development of directional strategies, strategy formulation, and strategy implementation. With numerous “strategic thinking maps” and analysis techniques, readers of this text will be able to develop comprehensive, well-documented, and innovative strategies for health care organizations.
Hardback | 9781405179188 | 880pp
£45.00, €51.80, $80.00 | Jan 2009
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Managing the unexpectedResilient Performance in an Age of uncertainty 2nd edition
Karl e. Weick & Kathleen M. sutcliffe (both at the university of Michigan Business school)
Why are some organizations better able than others to maintain function and structure in the face of unanticipated change?
In this provocative book, the authors show organizations how to respond to threats with flexibility rather than rigidity and to reduce the disruptive effects of threats by using tools such as sensemaking, stress reduction, migrating decisions, and labeling. This book provides various resources to help organizations implement what the authors call “mindfulness.”
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the Definitive Handbook of Business continuity Management 3rd edition
Andrew Hiles (Business continuity Institute)
Successfully plan, achieve and maintain business continuity with this authoritative guide. The handbook:
• Covers the new standards
• Provides coverage of key emerging issues
• Features brand new case studies to illustrate the impact of these changes
Also discussed in detail are the new technological developments that have fundamentally changed the disaster recovery landscape. These include Virtualisation (which makes use of spare computer and storage capacity at the host site), Cloud Computing (which takes virtualisation a stage further by effectively handing over the management of capacity and storage to the host) and Data de-duplication (which avoids replication of data and so decreases the telecommunication and storage requirements). Finally, in the light of recent pandemic scares, the chapter on pandemics has been updated.
Hardback | 9780787996499 | 208pp
£19.99, €21.10, $27.95 | Sep 2007
Hardback | 9780470670149 | 728pp
£35.99, €41.40, $60.00 | Oct 2010
the strategy PathfinderKey concepts and Live-cases 2nd edition
Duncan Angwin (Warwick Business school), stephen cummings (Victoria Management school) & chris smith (university of Adelaide)
When attempting to teach strategy, or inspire executives to think strategically, the ‘micro-cases’ successfully developed in The Strategy Pathfinder are an invaluable tool for stimulating debate and enabling busy executive students to engage swiftly with the key concepts of strategic management.
• This innovative introduction to strategy uses case studies to provoke thought about key theoretical themes
• Makes readers active “producers” of strategy, rather than passive recipients of received wisdom
• Encourages readers to form a view themselves, and then test it against the views of others, before offering recommendations about how best to proceed
• Includes cases are from Africa, the Americas, Asia, Europe and Oceania
paperback | 9780470689462 | 385pp
£29.99, €34.50, $45.00 | Jan 2011
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International Management Behavior Leading with a Global Mindset 6th edition
Henry W. Lane (northeastern university), Martha Maznevski (International Institute for Management Development), Joerg Deetz (university of Western ontario) & Joseph Distefano (IMD Business school)
Now in its sixth edition, International Management Behavior continues to help students develop the knowledge, perspective, and skills they need in order to conduct global business successfully. The combination of well-chosen, new and classic cases, as well as a completely revised text, provides excellent exposure to real-life management issues and a field-tested framework for understanding cross-cultural dynamics. New chapters cover managing change in global organizations and managing global teams and networks.
International Management 4th edition
Richard Mead (university of London) & tim G. Andrews (university of strathclyde)
This new edition of International Management secures the position of this successful text as the most comprehensive introduction to global cross-cultural management available. For the Fourth Edition, there’s more student exercises, assignments, exam questions, and new material on the Middle East. As in previous editions of this popular text, students will find an invaluable guide to key management theories, linked to practical examples from the US, Europe, Asia, and, in this edition, from other regions.
paperback | 9781405173995 | 488pp
£45.95, €52.90, $73.95 | apr 2009
paperback | 9780470714126 | 422pp
£34.99, €40.30, $75.00 | Jul 2009
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Managing the Global Workforce Paula caligiuri (Rutgers university), David Lepak (Rutgers university) & Jaime Bonache (esADe Business school)
In our ever-increasing knowledge economy, winning in the global arena will largely depend on how well firms can leverage, attract, develop, engage and motivate the strategic capabilities of their human talent globally. Managing the Global Workforce covers the full range of strategic, comparative and cross-cultural issues affecting the way a workforce is managed globally.
“Managing the Global Workforce is THE compendium on global HR and workforce practices.” — Dave ulrich, The RBL Group
paperback | 9781405107327 | 240pp
£24.99, €28.80, $39.95 | Jan 2010
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Leading Across Boundariescreating collaborative Agencies in a networked World
Russell M. Linden
This second edition of the bestselling book offers a practical guide that both explores the interpersonal and organizational forces that inhibit collaboration and offers government and nonprofit leaders the tools to combat those forces. This book:
• Provides concrete examples of both successful and unsuccessful collaborations
• Helps readers anticipate, prevent, and deal with the most vexing challenges to collaboration
• Gives guidance on leveraging emerging trends in this field
Government managers and nonprofit organizations will find a wealth of new material, updated case studies, international examples, and in-depth case studies online.
Hardback | 9780470396773 | 352pp
£26.99, €33.40, $40.00 | mar 2010
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the truth about Leadership the no-fads, Heart-of-the-Matter Facts you need to Know
James M. Kouzes & Barry Z. Posner (both at the Leavey school of Business at santa clara university)
A fresh look at what it means to lead from two of the biggest names in leadership
In these turbulent times when the very foundations of organizations and societies are being shaken, leaders need to move beyond the pessimistic predictions, the trendy fads, and the simplistic solutions. They need to turn to what’s real and what’s proven, to understand what the evidence tells us about how exemplary leaders get extraordinary things done. This is the imperative that bestselling, award-winning authors James M. Kouzes and Barry Z. Posner have undertaken in their engaging, personal, and bold new book, The Truth About Leadership.
• Based on thirty years of research—and more than one million responses to Kouzes and Posner’s leadership assessment
• This all-new work explores the fundamental, enduring truths of leadership that hold constant regardless of context or circumstance
• In 10 time-tested truths, Kouzes and Posner reveal what all leaders must know, the questions they must be prepared to answer, and the real-world issues they will likely face
For nearly three decades, Kouzes and Posner’s The Leadership Challenge has helped people discover and develop their leadership potential. The Truth About Leadership will show leaders the heart of leadership and what they need to know to be effective; fans of The Leadership Challenge will find a dynamic new look at what it means to lead today. This is a book leaders can use to do their real and necessary work—bringing about the essential changes that will renew organizations and communities.
Praise for the truth About Leadership
“This book cuts through the clutter and reminds us of what really matters. The introduction alone is worth the price of the book.”
— Patrick Lencioni, president, The Table Group, and author, The Five Dysfunctions of a Team and Getting Naked
“The leadership truths Kouzes and Posner lay out have not only endured the test of time but are even more relevant now in a world transformed by Twittering Millennials. Buy copies for yourself, your boss, and also for the up-and-coming leaders of your organization.”
— charlene Li, author, Open Leadership, and founder, Altimeter Group
“This is a book every leader should put on his or her nightstand and read a chapter a night.”
— stephen Almassy, global vice chair, Ernst & Young Global Limited
Hardback | 9780470633540 | 224pp
£16.99, €20.80, $24.95 | aug 2010
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Also by these authors
the Leadership challenge 4th edition
see page 15 for more.
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open Leadership How social technology can transform the Way you Lead
charlene Li (social media expert and author of Groundswell)
An essential guide for leaders who want to use social media to be “open” while maintaining control
“Be Open, Be Transparent, Be Authentic” are the current leadership mantras – but companies often push back. Business is premised on the concept of control and yet the new world order demands openness – leaders do not know how to be open and be in control. This must-have resource will help the modern leader understand how to lead in the new open world – where blogging, twittering, facebooking, and digging are becoming the norm. The author lays out the steps that leaders must take to transform their organizations and themselves into being “open” – and exactly what that will mean.
• Shows how to use social media to become an open organization
• Offers basic advice for leaders who are adapting to the new era of openness in the marketplace
• The author Charlene Li is one of the foremost experts on social media and technologies
In easy-to-understand language, this book will help leaders orient themselves to social networking and other technological advances.
“If you work for a major brand or even a minor one, you’re probably scared to death. After all, if you’re a top-down organization, the Internet is not your friend. Here’s a tip: Buy two copies of Charlene’s new book, one for your boss and one for you.”
— seth Godin, author, Linchpin
“Are you befriended by Facebook or do you tremble at Twitter? Love it or fear it, you need new leadership strategies to master today’s socially networked world. Charlene Li’s knowledgeable, practical, and engaging book shows how to cope and conquer while letting go of command and control.”
— Rosabeth Moss Kanter, professor, Harvard Business School
“Charlene makes it clear: Open up or die. No matter where you are on the open curve, Charlene’s book will transform your thinking and ignite change.”
— Guy Kawasaki, Co-founder, Alltop
Hardback| 9780470597262 | 336pp
£18.99, €23.30, $27.95 | Jul 2010
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Also available
the social Media Management Handbookeverything you need to Know to Get social Media Working In your Business
Robert Wollan & nick smith (both at Accenture)
A comprehensive reference guide to managing social media efforts within organizations. This book explains social media policies, procedures, roles and responsibilities, metrics, strategies, incentives, legal issues and more.
Hardback | 9780470651247 | 352pp
£18.99, €22.40, $27.95 | Dec 2010
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the cult of the Leader A Manifesto for More Authentic Business
christopher Bones (Henley Business school)
Modern business is obsessed with leaders. Everyone talks about leadership, but its real meaning is becoming more and more obscure. Today we define leaders in terms of how they seem, not their judgment and what they’re able to do. The result has been the failure of leadership at a time when the world needs all the good leaders we can find.
• Argues that we need to urgently rethink the role of leadership for the benefit of our future
• Shows that in order to rebuild trust and confidence, we need to redefine talent, revalue experience and reconsider remuneration
• More than just a critique, Bones’ recommendations about talent, education and remuneration have real practical use
Hardback | 9780470666043 | 224pp
£18.99, €21.90, $32.50 | Jan 2011
the Persuasive Leader Lessons from the Arts
stephen J. carroll (university of Maryland) & Patrick c. Flood (cambridge university)
The communication aspect of leadership – to actively engage your followers and achieve understanding and motivation whilst making the message memorable – has never been more important. Using vivid lessons and examples from spheres outside business organizations, The Persuasive Leader explores the leader’s role as a communicator and teaches the fundamental principles of successful leadership.
• Features examples of persuasive leaders and persuasive leadership principles from the performing arts, fine arts, literature, philosophical writings, and biography
• The authors use their unconventional material to explore themes such as moral leadership, toxic leadership, learning from failures, distributed leadership, and the leader as a counsellor
• This unique book is ideal for executives, organizational leaders, consultants, educators, and MBA students
Hardback | 9780470688281 | 296pp
£24.99, €28.80, $39.95 | Jul 2010
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still surprised A Memoir of a Life in Leadership
Warren Bennis (scholar, organizational consultant and author) & Patricia Ward Biederman
An intimate look at the founding father of the modern leadership movement. Warren Bennis is an acclaimed scholar, successful organizational consultant and author, and a true expert in the field of leadership. His much awaited memoir is filled with insights about the successes and failures from his long and storied life and career.
Hardback | 9780470432389 | 264p
£18.99, €23.30, $27.95 | aug 2010
the Leadership challenge 4th edition
James M. Kouzes & Barry Z. Posner (both at the Leavey school of Business at santa clara university)
The most trusted resource on becoming a leader is now updated and revised for a new generation! This leadership classic is the gold standard for research-based leadership, and the premier resource on becoming a leader.
• This new edition, with streamlined text, more international and business examples, and a graphic redesign, is more readable and accessible than ever before
• The authors’ “five practices” and “ten commitments” have been proven by hundreds of thousands of dedicated, successful leaders
• This edition, with almost one-third new material, emphasizes the global community and refocuses on business leaders
the Leadership PipelineHow to Build the Leadership-Powered company
Ram charan (leadership coach), stephen Drotter (Drotter Human Resources) & James noel (independent consultant)
A new edition of this leadership succession bestseller!
In business, leadership at every level is a requisite for company survival. Yet the leadership pipeline – the internal strategy to grow leaders – in many companies is dry or nonexistent. Drawing on their experiences at many Fortune 500 companies, the authors show how organizations can develop leadership at every level by identifying future leaders, assessing their corporate confidence, planning their development, and measuring their results.
• Provides a proven system that enables companies to constantly renew their pipeline without having to overspend for outside talent
• The six primary leadership transitions in the pipeline apply to almost any company structure
Hardback | 9780470894569 | 304pp
£19.99, €24.00, $29.95 | Jan 2010
paperback | 9780787984922 | 416pp
£16.99, €20.80, $24.95 | aug 2008
LeADeRsHIP 15
Also by this author
the essential Bennis Warren Bennis & Patricia Ward Biederman
A compilation of Warren Bennis’ best writings from his 27 books, including the bestseller On Becoming a Leader.
Hardback | 9780470432396 | 480pp
£23.99, €29.20, $35.00 | Sep 2009
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Results that Last Hardwiring Behaviors that Will take your company to the top
Quint studer (studer Group)
Quint Studer is an acclaimed leadership and healthcare consultant and the founder of the Studer Group – a firm that coaches hospitals and health systems on their journey to becoming world-class leaders in service and operational excellence. Results That Last translates the results Studer has made in transforming health care leadership to all business and organizations. Studer prescribes cultural change, both for companies that are floundering and those that are already doing well. Studer presents structured, proprietary systems like the Five Pillars of Service and Operational Excellence, the Nine Principles®, and the Healthcare FlywheelTM, along with real life examples and sound concepts backed by hard-won experience.
executive stamina How to optimize time, energy, and Productivity to Achieve Peak Performance
Marty seldman (towers Perrin) & Joshua seldman
An insider’s knowledge of the true success factors, derailment factors, and tradeoffs of the executive career path. Executive Stamina combines the proven methods of one of the world’s most experienced executive coaches with cutting edge advice and training techniques taken from his coaching of world class endurance athletes. Using a holistic approach the book presents tools that help individuals maximize their career potential while maintaining their health.
Hardback | 9780470222904 | 320pp
£16.99, €20.80, $24.95 | may 2008
Hardback | 9780471757290 | 320pp
£16.99, €20.80, $24.95 | Nov 2007
Manager Redefined the competitive Advantage in the Middle of your organization
thomas o. Davenport & stephen D. Harding
In this book the author explains that managers must build human capital and engender employee engagement by managing them almost not at all, and by instead attending to the factors and circumstances that make them successful. In other words, managers must play their role from offstage and out of the limelight.
• Outlines the future of management as a shift from power over employees to actually giving employees power
• Shows you how to empower employees to obtain resources, clear obstacles, and provide network links and information sources
• Based on a survey of over 16,000 employees and featuring case studies from Best Buy, Intel, Intuit, SAS and Southwest Airlines
• Presents the Towers-Perrins’ management performance model: Executing tasks, Building relationships and performance capability, and Energizing change
Hardback | 9780470627723 | 256pp
£23.99, €29.20, $35.00 | Nov 2010
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Hyperformanceusing competitive Intelligence for Better strategy and execution
t. J. Waters (team chief and senior Analyst at u.s. special operations command Headquarters)
Effective strategies for outsmarting the competition and driving better bottom-line results.
In this groundbreaking book, T.J. Waters has turned his experience collecting and analyzing competitive intelligence for the CIA into effective strategies for businesses wanting to stay on the leading edge of their industries. The book describes a practical process from planning (identifying competitive threats and determining the resources needed to counter them) through implementation (creating an organizational strategy) to execution (collecting key information and turning it into bottom-line results). The book is filled with illustrative examples of companies from start-ups to multi-nationals that have used similar strategies successfully.
the RemedyBringing Lean thinking out of the Factory to transform the entire organization
Pascal Dennis (Lean Pathways)
Pascal Dennis is a Lean business learner and practitioner who has written four books on the subject of Lean business practices. In this fable, he shows how Lean business practices can be expanded from manufacturing to all the other areas of your business – including design, engineering, sales, and marketing and all processes in between – and how doing so builds a more efficient organization at every level.
Hardback | 9780470533642 | 272pp
£18.99, €22.40, $27.95 | march 2010
Hardback | 9780470556856| 272pp
£16.99, €20.80, $24.95 | July 2010
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Performance scorecardsMeasuring the Right things in the Real World
Richard y. chang & Mark Morgan (both at Richard chang Associates, Inc)
Base your business decisions on up-to-the-minute “snapshots” of your company’s performance. Because they can be customized to track indicators specific to your organization’s success, Performance Scorecards are a busy manager’s best resource for quickly aligning strategy and promoting behaviors that lead to desired results. Use them to gauge sales, employee satisfaction, quality-whatever factors most influence your company’s progress. You’ll be able to make better, more informed decisions, guide and manage shifts in business direction, and keep every employee focused on important business goals. Through their fictional account of manager Vince Sharp’s use of the scorecards, Chang and Morgan show readers exactly how the process works.
the three Laws of Performance Rewriting the Future of your organization and your Life
steve Zaffron (ceo of Vanto Group) & Dave Logan (university of southern california)
When an organization needs to transform or make the leap to a higher level, everyone involved should be “living into” the vision of the organization’s new, improved future. But in the majority of organizations, the future people are living into is based on past performance and experience, and so major transformation is almost impossible.
Zaffron and Dave Logan outline their proven system for rallying all of an organization’s employees around a new vision, and more importantly, making it stick. Their focus is on making such transformations permanent and repeatable, providing practical examples from Vanto Group’s clients such as Apple, Lockheed Martin, Reebok, BHP-Billiton, Johnson & Johnson, Morgan Stanley, and many others.
Hardback | 9780470195598 | 256pp
£18.99, €22.40, $27.95 | Feb 2009
paperback | 9780470910269 | 192pp
£28.99, €33.60, $42.00 | may 2010
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Handbook of corporate Performance ManagementMike Bourne (cranfield school of Management), Pippa Bourne (Institute of chartered Accountants)
A thorough and comprehensive guide to measuring and managing the performance of businesses, understanding where you are, communicating where you want to be and managing towards your longer term strategic goals. Measuring performance in a way which is linked to strategy and measures the right activities is a process which few organizations undertake, but those which do reap substantial benefits in terms of increased success. Even fewer organizations can maintain and use their measurement system effectively, engaging the workforce in delivering success. This book will show readers how to do just that, using relevant examples from a variety of organizations. The book, uniquely, combines guidance on the practical use of frameworks such as the Balanced Scorecard, with the application of measures to manage performance.
Hardback | 9780470669365 | 416pp
£34.99, €40.30, $60.00 | Jan 2011
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Performance DashboardsMeasuring, Monitoring, and Managing your Business, 2nd edition
Wayne W. eckerson (the Data Warehousing Institute)
Tips, techniques, and trends on how to use dashboard technology to optimize business performance. Through all-new case studies and industry research, this book provides a foundation for understanding performance dashboards, business intelligence, and performance management. New in this edition, the book addresses the next generation of performance dashboards, including new techniques for designing dashboards and developing key performance indicators.
Hardback | 9780470589830 | 336pp
£33.99, €41.70, $49.95 | Nov 2010
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Innovative corporate Performance ManagementFive Key Principles to Accelerate Results
Bob Paladino (Bob Paladino & Associates)
Innovative Corporate Performance Management provides a clear road map for executing enterprise strategy. It reveals a proven implementation model that has accelerated breakthrough results and shares over 40 new, innovative best practices.
Hardback | 9780470627730 | 416pp
£33.99, €41.70, $49.95 | Nov 2010
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Key Performance Indicators (KPI)Developing, Implementing, and using Winning KPIs, 2nd edition
David Parmenter (Waymark solutions)
An in-depth look at how to create and use key performance indicators (KPIs), from the King of KPIs - now updated and expanded! Key Performance Indicators is a proactive guide representing a significant shift in the way KPIs are developed and used, with an abundance of implementation tools. Learn to identify and track your organization’s KPIs to ensure continued and increased success.
Hardback | 9780470545157 | 320pp
£33.99, €41.70, $49.95 | mar 2010
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Best Practices in Planning and Performance ManagementRadically Rethinking Management for a Volatile World, 3rd edition
David A. J. Axson (sonax Group)
The Third Edition provides a complete framework for building best practice management processes for today’s complex and uncertain world. Fully updated to reflect the events of the global economic crisis, this book provides further practical examples of companies that are successfully using the practices identified. It includes added examples and mini case studies throughout the book from companies such as IBM, Dominos, Target, Toshiba and Facebook.
Hardback | 9780470539798 | 320pp
£45.00, €54.20, $65.00 | aug 2010
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It’s okay to Manage your Bossthe step-by-step Program for Making the Best of your Most Important Relationship at Work
Bruce tulgan (Rainmakerthinking)
Get what you need from your boss
In this follow-up to the bestselling It’s Okay to Be the Boss, Bruce Tulgan argues that as managers demand more and more from their employees, they are also providing them with less guidance than ever before. Since the number one factor in employee success is the relationship between employees and their immediate managers, employees need to take greater responsibility for getting the most out of that relationship. Drawing on years of experience training managers and employees, Tulgan reveals the four essential things employees should get from their bosses to guarantee success at work.
• Shows employees how to ask for what they need to succeed in their high-pressure jobs
• Shatters previously held beliefs about how employees should manage up
• Outlines what employees must get from their managers: clear expectations; the skills needed to perform their jobs; honest feedback, recognition or rewards
A novel approach to managing up, It’s Okay to Manage Your Boss is an invaluable resource for employees who want to work more effectively with their managers.
Hardback | 9780470605301 | 240pp
£15.99, €20.00, $23.95 | Sep 2010
IT’S OKAY TO MANAGE YOUR BOSSTHE STEP-BY-STEP PROGRAM FOR MAKING THE BEST OF YOUR MOST IMPORTANT RELATIONSHIPAT WORK
BRUCE TULGANBESTSELLING AUTHOR OF IT’S OKAY TO BE THE BOSS & MANAGING GENERATION X
Refuseto be
Undermanaged!
Managing the MillennialsDiscover the core competencies for Managing today’s Workforce
chip espinoza, Mick ukleja & craig Rusch
Insightful and practical, Managing the Millennials is a valuable tool for managing and motivating the twenty-something work force. Specific recommendations and tools are given for engaging this demographic. Each chapter contains relevant interviews and case studies and offer research-backed explanations and solutions that will uncover the ideas and practices to help any organization and their leaders address the challenge generational diversity presents.
Results Managementeffective People Management to Achieve excellent Results
teong Wan ong (Management Wise training)
With over twenty-five years of working experience with numerous organizations, the author shares his insight on how a results-management system can be established to make wage costs commensurate with productivity, and how to attract and retain talent. The book provides a process for establishing balanced performance measures for all job functions, and presents managers with the tools and system infrastructure to achieve excellent results.
Hardback | 9780470563939 | 172pp
£16.99, €20.80, $24.95 | mar 2010
paperback | 9780470824146 | 200pp
£13.99, €16.10, $19.95 | Feb 2010
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Handbook of International Human Resource Management Integrating People, Process, and context
Paul sparrow (Lancaster university Management school)
This book brings together the latest research on important “issues-driven” concerns that the field of IHRM now has to face, absorb, interpret then reanalyse through international lenses. This volume gives attention to those aspects of MNC behaviour – choices about location, how they organize local subsidiaries, choices made about technology, capital and labour, and choices made about investments and strategies – that are subject to institutional influences.
Managing creative People Lessons in Leadership for the Ideas economy
Gordon torr (the unfactory Limited)
A handbook of tools, techniques, methods, and practical ideas, this book also provides a framework for thinking about efficient creative management.
“We need them as never before. And we know that they’re somehow different. Yet the productive management of creative people is an almost totally neglected science. I doubt if there’s a single industry that wouldn’t gain immediate advantage from Gordon Torr’s scrupulous and enlightening detective work.” - Jeremy Bullmore
Hardback | 9781405167406 | 504pp
£75.00, €86.30, $125.00 | may 2009
Hardback | 9780470726457 | 318pp
£24.99, €28.80, $45.00 | apr 2008
Great Business teams cracking the code for standout Performance
Howard M. Guttman (Guttman Development strategies)
Understand and decode the inner workings of great business teams with the more than 30 in-depth examples in Great Business Teams: Cracking the Code for Standout Performance. Author Howard Guttman examines and dissects teams at top-management, business-unit, and functional levels and isolates five key factors that drive team performance to offer you insight into the ways these teams achieve success.
the Five Dysfunctions of a team A Leadership Fable
Patrick M. Lencioni (President of the table Group)
This incredibly popular bestseller is a leadership fable that is as enthralling and it is instructive. It tells the story of Kathryn Petersen, CEO of Decision Tech, as she faces the ultimate leadership crisis: Uniting a team in such disarray that it threatens to bring down the entire company. Will she succeed? Will she be fired? Will the company fail? Lencioni’s utterly gripping tale serves as a timeless reminder that leadership requires as much courage as it does insight.
Throughout the story, Lencioni reveals the five dysfunctions which go to the very heart of why teams even the best ones-often struggle. He outlines a powerful model and actionable steps that can be used to overcome these common hurdles and build a cohesive, effective team. Just as with his other books, Lencioni has written a compelling fable with a powerful yet deceptively simple message for all those who strive to be exceptional team leaders.
Hardback | 9780470122433 | 256pp
£18.99, €23.30, $27.95 | Jun 2008
Hardback | 9780787960759 | 240pp
£16.50, €20.00, $24.95 | apr 2002
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the essential tools seriessimon Burtonshaw-Gunn (consultant and visiting professor) & Malik salameh (consultant)
These pocket sized books provide a suitable reference for those wishing to understand and undertake practical performance improvements relevant to the latest management thinking.
Each book in the Essential Tools series uses a number of examples and shares the authors’ practical experiences in the use of appropriate management tools.
true northDiscover your Authentic Leadership
Bill George (Harvard Business school), Peter sims (summiot Partners) & David Gergen
True North shows how anyone who follows their internal compass can become an authentic leader. This leadership tour de force is based on research and first-person interviews with 125 of today’s top leaders—with some surprising results. True North presents a concrete and comprehensive program for leadership success and shows how to create your own Personal Leadership Development Plan centered on five key areas:
• Knowing your authentic self
• Defining your values and leadership principles
• Understanding your motivations
• Building your support team
• Staying grounded by integrating all aspects of your life
True North offers an opportunity for anyone to transform their leadership path and become the authentic leader they were born to be.
Hardback | 9780787987510 | 288 pages
£19.99, €21.40, $29.95 | april 2007
essential tools for Management consulting tools, Models and Approaches for clients and consultants
Hardback | 9780470745939 | 162pp
£14.99, €17.30, $24.95 | Jan 2010
essential tools for operations Management tools, Models and Approaches for Managers and consultants
Hardback | 9780470745922 | 160pp
£14.99, €17.30, $24.95 | Jan 2010
essential tools for organisational Performance tools, Models and Approaches for Managers and consultants
Hardback | 9780470746653 | 148pp
£14.99, €17.30, $24.95 | Jul 2009
For more, go to www.essentialtoolsseries.com
Finding your true north A Personal Guide
Bill George, Andrew McLean & nick craig
Offers methods for personal reflection and includes targeted exercises to help leaders hone in on the purpose of their leadership and developing their authentic leadership skills.
paperback | 9780470261361 | 240pp
£16.99, €20.80, $24.95 | Jul 2008
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MAnAGeMent sKILLs 21For a full range of books on individual business skills, from creating a vision to managing conflict, go to the centre for creative Leadership’s site at www.wiley.com/go/ccL
www.thisiscapstone.com
22 MAnAGeMent sKILLs
self-confidence How a small change can make a big differencePaul McGee
paperback | 9781906465827
£9.99 / €11.50 / $17.95 | Dec 10
the Presentation coachBare Knuckle Brilliance for every PresenterGraham Davies
paperback | 9780857080448
£12.99 / €15.00 / $19.95 | Sep 10
Irresistible Persuasionthe secret Way to Get to yes every timeGeoff Burch
paperback | 9781907312489
£10.99 / €12.70 / $21.95 | Jul 10
the Jelly effectHow to make your communication stick
Andy Bounds
paperback | 9780857080462
£8.99 / €10.40 / $14.95 | Jul 10
change your Business with nLPPowerful tools to improve your organisation’s performance and get results
Lindsey Agness
paperback | 9781907312403
£14.99 / €18.00 / $24.95 | Sep 10
the greatest motivational books of all time….just got a facelift
£9.99 / €11.50 / $14.95
deluxe hardback editions
Get up to speed…fast
£12.99 / €15.00 / $19.95
Nov 10Nov 10
Feb 11mar 11
apr 11
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encyclopedia of technology and Innovation Management V. K. narayanan (Drexel university) & Gina colarelli o’connor (Rensselaer Polytechnic Institute)
Get complete, up-to-date and authoritative coverage of technology and innovation.
A broadly encompassing encyclopedia on the emerging topic of technology innovation and management (TIM), this volume covers a wide array of issues. TIM is a relatively new field and is highly interdisciplinary, incorporating strategy and entrepreneurship, economics, marketing, organizational behavior, organization theory, physical and life sciences, and even law. All of these disciplines are represented in this volume, and their intersections are made clear.
• Entries are contributed by scholars from around the world who are leading experts in their respective topics
• This volume is appropriate for scholars who are new to this particular field, as well as industry practitioners interested in understanding the state of knowledge in these specific areas
• Entries may also serve as useful instructional materials, given their span of coverage as well as their currency
paperback | 9781405160490 | 400pp
£85.00, €97.80, $140.00 | Jan 2010
the Handbook of technology and Innovation Management scott shane (case Western Reserve university)
This timely handbook represents the latest thinking in the field of technology and innovation management, with an up-to-date overview of the key developments in the field.
• Editor Scott Shane provides a critical, introductory essay that establishes the theoretical framework for studying technology and innovation management
• Comprises of original essays by leading authors chosen for their key contribution to the field
• Charts the important debates and theoretical issues under different thematic headings
• Concludes with an essay by the Editor highlighting the emergent issues for research
• Targeted as a handbook for academics as well as a text for graduate courses in technology and innovation management
Hardback | 9781405127912 | 504pp
£75.00, €86.30, $124.95 | Oct 2008
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Information overloadA system for Better Managing everyday Data
Guus Pijpers (Acuerdis)
Examining the characteristics of information and the latest findings in cognitive science, this book shows how the mind works, how it can be used to think optimally about your business, and how to improve business performance with better information management practices. It provides the process and tools necessary to identify this information and how to remember it, and how to better use the people around you to obtain the best information.
Hardback | 9780470625743 | 224pp
£23.99, €29.20, $34.95 | aug 2010
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It Driven Business ModelsGlobal case studies in transformation
Henning Kagermann (retired ceo of sAP AG), Hubert osterle (university of st. Gallen), John M. Jordan (Penn state university)
This book will show organizations how business model innovation should be a key focus area in today’s global economy. It features cases from businesses around the globe who have developed their own business models to achieve high levels of performance and interviews from key executives.
Hardback | 9780470610695 | 208pp
£30.99, €37.50, $45.00 | Nov 2010
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technology Beyond Boundariesusing It to Meet the needs of emerging Markets
sailesh chutani (Microsoft Research), Jessica Rothenberg Aalami (GlobalcsR), Akhtar Badshah (Microsoft)
Technology at the Margins demonstrates that by making IT more accessible, affordable, and relevant, new mass markets can be opened. Based on solid insights generated in key areas of health, education, finance and the environment, the book offers practical recommendations and insights from world leaders, innovators, practitioners and new users of emergent technologies.
Hardback | 9780470639979 | 192pp
£26.99, €33.30, $39.95 | Dec 2010
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Information-Driven BusinessHow to Manage Data and Information for Maximum Advantage
Robert Hillard (Deloitte touche tohmatsu)
The global economy is moving from products to services which are described almost entirely electronically. Information-Driven Business helps you to understand this change and find the value in your data. It explains techniques that organizations can use and how businesses can apply them immediately. Innovative and revealing, this book provides a robust description of Information Management theory and how you can pragmatically apply it to real business problems, with almost instant benefits.
Harback | 9780470625774 | 240pp
£33.99, €41.70, $49.95 | Sept 2010
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executive’s Guide to cloud computingerik A. Marks (AgilePath corporation), Bob Lozano (Appistry, Inc)
Your organization can save and thrive in the cloud with this first non-technical guide to cloud computing for business leaders. In less than a decade Google, Amazon, and Salesforce.com went from unknown ideas to powerhouse fixtures in the economic landscape. Each of these organizations chose to harness the power of cloud computing to power their drives to dominance. This book reveals how you can apply the power of cloud computing throughout your enterprise.
Hardback | 9780470521724 | 304pp
£33.99, €41.70, $49.95 | may 2010
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GMAt Verbal Review
2nd edition
The only official verbal review for the GMAT Exam, this book targets your study and helps you improve your verbal skills by focusing on your ability to read and comprehend written material, to reason and evaluate arguments, and to correct written material to conform to standard English. Inside, you’ll find:
• Sections on Reading Comprehension, Critical Reasoning, and Sentence Correction
• 300 actual questions from past GMAT tests, including 75 questions new to this edition
• Questions organized in order of difficulty to save study time
GMAt Quantitative Review 2nd edition
The only official quantitative review for the GMAT Exam, this book targets your study and helps you improve your quantitative skills by focusing on your ability to solve equations, interpret data, coordinate geometry, and determine probability with assurance and ease. Inside, you’ll find:
• Sections on Arithmetic, Algebra, Geometry, Problem Solving, and Data Sufficiency
• 300 actual questions from past GMAT tests, including 75 questions new to this edition
• Questions organized in order of difficulty to save study time
paperback | 9780470747445 | 216 pages
£11.99, €13.80, $19.99 | Sep 2009
paperback | 9780470747452 | 336 pages
£11.99, €13.80, $19.99 | Sep 2009
the official Guide for GMAt Review 12th edition
Written by the creators of the GMAT® exam, the Official Guide is the only book on the market with 800 GMAT questions from previous GMAT exams, and tips for exam preparation straight from the source. Inside readers will find:
• More than 800 practice questions - and answers with detailed explanations, including 300 never-before published questions and answers
• Actual essay topics, sample responses, and scoring information
• Grammar review covering concepts tested on the GMAT Verbal section
• Math review of the topics tested on the GMAT Quantitative section
• A diagnostic section that helps you assess where to focus your test-prep myths
• Insights into the GMAT exam that debunk test-taking myths
paperback | 9780470744512 | 840 pages
£19.99, €23.00, $32.95 | mar 2009
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HIGHeR eDucAtIon26
Managing Innovation:Integrating technological, Market and organizational change, 4th edition
Joe tidd, university of sussex, John Bessant, university of exeter Business school
“Tidd and Bessant’s text has become a standard for students and practitioners of innovation. They offer a lively account on innovation management full of interesting and new examples, but one that at the same is rigorously anchored in what we have learned over the last thirty years on how to manage that ultimate business challenge of renewing products, processes, and business models. Those who want to innovate must read this book”. Professor Arnoud De Meyer, Director, Judge Business School, University of Cambridge, U.K.
Practicing LeadershipPrinciples and Applications, 4th edition
Arthur shriberg, Xavier university, David shriberg, Loyola university-chicago
Now business professionals can build a foundation for developing their style of leadership with this fourth edition. New profiles have been added throughout the book that incorporate people, organizations, and nations that have been in the news in the recent past. It also more clearly articulates the connections between the profiles in a chapter and the theory covered. A new chapter explores the latest trends in commonly used workplace technologies and their impact on leadership. It stresses the challenges and opportunities of virtual leadership. Business professionals will also benefit from the inclusion of additional essays by experts in leadership.
International Business: european editionMichael czinkota, Georgetown university/university of Birmingham, Iikka Ronkainen, Georgetown university, Michael Moffett, thunderbird school of Global Management, svetla Marinova, university of Birmingham and Marin Marinov, university of Gloucestershire
Essential reading for students studying International Business at Undergraduate and Postgraduate level, this text is based on the US book International Business 7th Edition by Michael R. Czinkota, Ilkka A. Ronkainen, and Michael H. Moffett. Building on the strengths of the original work, the new text covers topics that are included in European International Business courses, eg, The Nature of International Business, Economic Integration, International Financial Markets and Emerging Issues in International Business. The new text will provide a more critical approach and will be condensed into 15 chapters.
Innovation and entrepreneurshipJohn Bessant, university of exeter Business school and Joe tidd, university of sussex
An accessible text on innovation and entrepreneurship aimed specifically at undergraduate students, primarily for those studying business and management studies, but also engineering and science degrees with management courses. The book features contemporary applications, such as services (public and private), innovation for sustainability, social entrepreneurship, exploiting information technologies, innovation for development, and creating new ventures.
paperback | 9780470998106 | 638 pages
£38.99, €44.90, $65.95 | mar 2009
paperback | 9780470086988 | 320 pages
£93.50, €116.70, $122.95 | Sep 2010
paperback | 9780470510292 | 632 pages
£39.99, €46.00, $65.95 | mar 2009
paperback | 9780470032695 | 476 pages
£35.99, €41.40, $74.95 | apr 2007
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contemporary strategy Analysis: text only, 7th edition
Robert M. Grant, eni Professor of strategic Management, Bocconi university, Visiting Professor, Georgetown university
A significantly updated new edition of one of the worlds leading strategy textbooks, this book introduces students to the core concepts and principles of strategy, and offers them the tools they need to formulate and implement these. It combines Grants renowned rigorous approach to business strategy analysis with lively examples of current practice and is supported by a range of online resources, including a guide for instructors and downloadable PowerPoint slides for students.
paperback | 9780470747100 | 516 pages
£35.99, €41.40, $96.95 | Nov 2009
Project Management: A Managerial Approach, International student Version, 7th editionJack R. Meredith, university of cincinnati and samuel J. Mantel, university of cincinnati
Understanding and being able to implement key project management techniques will help one select, initiate, operate, and control all types of projects from daily personal goals to overhauling staid business operation to make it current, relevant and successful. This is a new edition of a guide to managing even the most difficult projects and the inherent risks. It prepares project managers to select, initiate, operate, and control all types of projects.
paperback | 9780470400265 | 616 pages
£44.99, €51.80, $176.95 | apr 2009
strategic Market creation: A new Perspective on Marketing and Innovation ManagementKarin tollin, copenhagen Business school, Antonella caru, sDA Bocconi university
Fills an important gap in the market by combining marketing and innovation. Shows the reader how to take a marketing perspective on radical innovation management. Stresses market related issues, capabilities and processes, an approach that taps into the current focus concerning growth through innovation and connecting customers with the company. Structured around two key themes: ‘Knowledge, Processes and Capabilities for Market Creation’ and ‘Co-Creation of Meaningful Experiences with Customers’
paperback | 9780470694275 | 464 pages
£36.99, €42.60, $65.00 | Jul 2008
operations Management 2nd edition
Andrew Greasley, Aston university Business school, uK
Operations Management is concerned with the creation of products and services. Effective operations management can improve revenue and produce goods and services more efficiently. Operations Management is a modern success story that plays an essential role in any organisation. Andrew Greasley provides a clear and accessible introduction to this important area of study, focusing on all key areas of operations in both manufacturing and service industries.
paperback | 9780470997611 | 584 pages
£40.99, €47.20, $67.95 | Feb 2009
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Research Methods for Business:A skill Building Approach, 5th editionuma sekaran, southern Illinois university, and Roger Bougie, tilburg university, the netherlands
Reputed for its clear and practical approach, Sekaran offers a framework for conducting research in a scientific manner in all areas of business. Students learn to develop practical knowledge and skills to understand and carry out research projects. This new edition is updated to strengthen areas of the text such as Data Analysis and to totally refresh the section on the role of technology and the use of statistical packages in research.
paperback | 9780470744796 | 488 pages
£38.99, €44.90, $80.95 | Nov 2009
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HIGHeR eDucAtIon 27
www.josseybass.com
Managing technology to Meet your Mission A strategic Guide for nonprofit Leaders
Holly Ross, Katrin Verclas & Alison Levine
This is a practical resource that will help nonprofit professionals make smart, strategic decisions about technology. It includes the tools you need to get the work done, and the knowledge that will help you communicate better, evaluate technology investments, raise money, and more.
• Offers practical advice for those with little or no experience with technology
• Addresses technology planning and people
• Written in nontechnical language, the book covers a broad spectrum of topics
paperback | 9780470343654 | 320pp
£26.99, €33.40, $40.00 | apr 2009
Improving Leadership in nonprofit organizations Ronald e. Riggio, sarah smith orr, Kravis Leadership Institute & Jack shakely
Well-grounded in theory, research, and practice, Improving Leadership in Nonprofit Organizations is a comprehensive resource that goes beyond traditional nonprofit management theory to offer the latest in cutting-edge thought on leadership for nonprofit organizations.
• A guide for nonprofit leaders to help them address the challenges they face on a daily basis
• Features a Foreword by Peter Drucker and includes an impressive list of contributors such as Frances Hesselbein, Flo Green, Stephen Dobbs, and Jay Conger
• Covers boards, motivating a volunteer workforce, program evaluation and much more
coaching skills for nonprofit Managers and Leaders Developing People to Achieve your Mission
Judith Wilson & Michelle Gislason
This book provides nonprofit managers with an understanding of why coaching is important, how to initiate coaching in specific situations, how to make coaching really work, and how to refine coaching for long-term success.
• Based on the proven Inquiry Based Coaching™ approach
• Uses accessible language, examples, case studies, key questions, and exercises
• A thorough overview for the coaching novice and a handy reference for the more experienced
paperback | 9780470401798 | 320pp
£36.99, €45.90, $55.00 | Jul 2008
paperback | 9780470401309 | 336pp
£26.99, €33.40, $40.00 | Nov 2009
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nonPRoFIt MAnAGeMent28
www.wiley.com/business
title Author Last name Page no.
Age of Responsibility, The Visser 6
Best Practices in Planning and Performance Management Axson 18
Change Your Business with NLP Agness 22
Climb the Green Ladder Fetzer 5
Coaching Skills for Nonprofit Managers and Leaders Wilson 28
Contemporary Strategy Analysis Grant 27
Creative Strategy Bilton 8
Cult of the Leader, The Bones 14
Death of Modern Management, The Owen 2
Definitive Handbook of Business Continuity Management, The Hiles 10
Encyclopedia of Technology and Innovation Management Narayanan 23
Essential Guide to Operations Management Bamford 6
Essential Tools for Management Consulting Burtonshaw-Gunn 21
Essential Tools for Operations Management Burtonshaw-Gunn 21
Essential Tools for Organisational Performance Burtonshaw-Gunn 21
Executive Stamina Seldman 16
Executive's Guide to Cloud Computing Marks 24
Finding Your True North George 21
Five Dysfunctions of a Team, The Lencioni 20
Five Most Important Questions You Will Ever Ask About Your Organization, The Drucker 7
GMAT Quantitative Review GMAC 25
GMAT Verbal Review GMAC 25
Great Business Teams Guttman 20
Handbook of Corporate Performance Management Bourne 18
Handbook of International Human Resource Management Sparrow 20
Handbook of Technology and Innovation Management, The Shane 23
How Women Mean Business Wittenberg-Cox 3
Hyperformance Waters 17
Improving Leadership in Nonprofit Organizations Riggio 28
Information Overload Pijpers 24
Information-Driven Business Hillard 24
Innovation and Entrepreneurship Bessant 26
Innovative Corporate Performance Management Paladino 18
Intelligent Company, The Marr 8
International Business Czinkota 26
International Management Mead 11
International Management Behavior Lane 11
Irresistible Persuasion Burch 22
IT-Driven Business Models Kagermann 24
It's Okay to Manage Your Boss Tulgan 19
Jelly Effect, The Bounds 22
Key Performance Indicators (KPI) Parmenter 18
Leader's Guide to Radical Management, The Denning 7
Leadership Challenge, The Kouzes 15
Leadership Pipeline, The Charan 15
Leading Across Boundaries Linden 11
Manager Redefined Davenport 16
Managerial Dilemmas Storey 9
title Author Last name Page no.
Managing Creative People Torr 20
Managing Customers Profitably Ryals 6
Managing Customers Through Economic Cycles McKean 5
Managing Innovation Tidd 26
Managing Technology to Meet Your Mission Ross 28
Managing the Global Workforce Caligiuri 11
Managing the Millennials Espinoza 19
Managing the Unexpected Weick 10
Official Guide for GMAT Review, The GMAC 25
Open Leadership Li 13
Operations Management Greasley 27
Performance Dashboards Eckerson 18
Performance Scorecards Chang 17
Persuasive Leader, The Carroll 14
Portable MBA, The Eades 6
Practicing Leadership Principles and Applications Shriberg 26
Presentation Coach, The Davies 22
Project Management Meredith 27
Reinventing Management Birkinshaw 1
Remedy, The Dennis 17
Research Methods for Business Sekaran 27
Results Management ONG 19
Results That Last Studer 16
Self-Confidence McGee 22
Social Media Management Handbook, The Wollan 13
Still Surprised Bennis 15
Strategic Management of Health Care Organizations Swayne 9
Strategic Market Creation Tollin 27
Strategy in Practice Tovstiga 9
Strategy Pathfinder, The Angwin 10
Sustainable MBA, The Weybrecht 5
Technology Beyond Boundaries Chutani 24
Three Laws of Performance, The Zaffron 17
True North George 21
Truth about Leadership, The Kouzes 12
Unauthorized Guide To Doing Business the Bill Gates Way, The Dearlove 4
Unauthorized Guide to Doing Business the Richard Branson Way, The Dearlove 4
Upside Down Management Timpson 4
Why Women Mean Business Wittenberg-Cox 3
Why Women Mean Business & How Women Mean Business Set Wittenberg-Cox 3