MAINTAINING POSITIVE WORKPLACE

ATTITUDES WITH PEOPLE READING

SKILLSDr. Michael Monroe Kiefer

Connect with Michael on LinkedInwww.powermindtraining.com

2

HOGZILLA

3

HOW CAN I CREATE A POSITIVE WORK ENVIRONMENT? By understanding different personality

and work styles By understanding the following key

areas:The sources of conflictThe four square personality gridThe platinum rule of communicationThe art of working well with others

4

WHAT CAUSES CONFLICT?Most workplace conflicts are the result of personality clashes.

5

CAN I AVOID CONFLICT?Understanding the nuances of different personalities is the key to eliminating:

Frustration Negative interactions Interpersonal conflict

6

YOU CAN’T FIX PEOPLE! Work with people as they are Use the tools you have available

7

WHY UNDERSTANDING PERSONALITY STYLES MATTERS It helps develop your “likeability factor.”

Easier to work with people who are similar to you Differences create conflict No one wants to be the workplace weirdo

Understanding how people think eliminates worry and reduces stress. Maintains a positive attitude Reduces conflict!

You can use the personality styles of others to your advantage.

8

ORIGIN OF PERSONALITY STYLES

Old Research

50% genetics 50% environment

+WRONG!

9

ORIGIN OF PERSONALITY STYLES

New Research

98% genetics 2% environment

+

10

ORIGIN OF PERSONALITY STYLES Personality style is mostly genetically

determined. Family history is a huge indicator. 98% of the population fits into one of

four personality types.Most personality tests are based on four

typesMyers-Briggs, DISC, etc.

The other 2% are…?

11

PERSONALITY STYLE QUIZ Rate each word on a scale of 1-10

1 being the least like you 10 being the most like you

Move quickly Your first impression is best Don’t worry about right or wrong answers

12

PERSONALITY STYLE QUIZ Manually add up your total and write it

in the space below:

SECTION ONE RELATER

SECTION TWO SOCIALIZER

SECTION THREE THINKER

SECTION FOUR DIRECTOR

13

PERSONALITY STYLE QUIZ What your scores mean:

95 or more is considered high65 or less is considered low66 to 94 is considered average

You will get along best with people in your highest scoring category

You will experience conflict with people in your lowest scoring category

14

THE 4 PERSONALITY STYLES Relater Socializer Thinker Director

15

PERSONALITY STYLE GRID

16

PERSONALITY STYLE GRID

Conflict

Conflict

17

PERSONALITY STYLE GRID

Harmony

Harmony

18

RELATER TRAITS Dependable and trustworthy

Mean what they sayAble to keep secrets

Excellent time managersActually enjoy itLike agendas, structure

19

RELATER TRAITS Organized in their own way

Pilers and nestersDon’t like clear space

Keep and save everythingHoardersWon’t throw things away

20

RELATER TRAITS Great listeners and body language

readersEmpathic – can sense feelings and emotionsCan tell if others are being truthfulEmotional, sensitive and sentimental

21

RELATER TRAITS Team player Don’t like to fight or argue

Uncomfortable around conflictSlow to ignite and then…boom!

Humanitarians and environmentalists Slow decision-makers

Don’t like pressureNeed time to process information

22

RELATER TRAITS Low risk-taker

Dislike anything unsafe or unproven Don’t enjoy violent entertainment

Prefer seeing others overcome challenges

23

Like being in crowds of peopleSpectator sportsOutdoor festivals

Excellent speakersGreat storytellers and comediansVery persuasiveNatural salespeople

SOCIALIZER TRAITS

24

SOCIALIZER TRAITS Spontaneous and impulsive

Don’t like planning and scheduling No agenda – spur of the moment

Extremely positive peopleAlmost always in a good mood

High energy Don’t need much sleep

25

SOCIALIZER TRAITS Love having fun! High risk taker

Thrill seekersAdrenaline rush

26

SOCIALIZER TRAITS Hate rules, regulations and paperwork

Natural motivators to others

27

THINKER TRAITSLike to figure out how things workMethods, techniques, processes, how-to

Self-contained introvertsLike working aloneDon’t enjoy teams

28

THINKER TRAITS Enjoy numbers, math, statistics, graphs

Prefer fields like accounting and finance Like rules, regulations and laws Don’t like talking

Would rather email or send a text message

29

THINKER TRAITS Love computers, electronics and

technology Interested in space exploration

30

THINKER TRAITS Slow decision-makers

Analysis-paralysisNever enough data

Dislike physical contactNeed large personal spaceLimited handshaking

Low risk takers

31

DIRECTOR TRAITS Great problem solvers Visionary thinkers and strategic

planners Push themselves extremely hard

Physical and mental enduranceCan be workaholics

32

DIRECTOR TRAITSGoal oriented Driven by end resultsFocused on bottom line

Extremely persistent Demanding of themselves and everyone

around them

33

DIRECTOR TRAITS Low on emotion scale Competitive

Want to win at everything Don’t like defeat

May hold grudges or seek revengeSore losers

34

DIRECTOR TRAITS Function well in chaos

Good at handling emergency situationsLevel-headed in a crisis

Like competitive sportsMarathons, tennisWant to beat the clock Push body to the limit

35

THE PLATINUM RULE OF COMMUNICATION The Golden Rule:

Treat others as you would like to be treated

The Platinum Rule:Treat others as they would like to be

treated

36

THE PLATINUM RULE OF COMMUNICATION Communicate with people based on

their personality style, NOT yours!

Why?…because it builds a bridge and generates “likeability”

Principle: It is easier to work with people that like you!

37

WORKING TOGETHER ON A TEAM Identifying the style of another person

can help you determine where they fit on the team

Get to know the other person and relate to them on their level

38

HOW YOU CAN IDENTIFY THE STYLE OF OTHER PEOPLE?

Careers

Nurse

Politician

Scientist

CEO

Hobbies

Volunteering

Parties

Video games

Marathon

Pets

Cat

Lizard

Fish

Big dog

Vehicle

Prius

Sports car

Honda

Lexus

Relaters

Socializers

Thinkers

Directors

39

WORKING TOGETHER ON A TEAM Relaters and Thinkers: work well Socializers and Directors: work well

Relaters and Directors: do NOT (opposites) Socializers and Thinkers: do NOT

(opposites)

Why? Basic trait similarities and differences

40

WHERE THINGS CAN GO WRONG

Scientists vs. Executives

Thinkers vs. Directors

41

WHERE THINGS CAN GO WRONG

Scientists (Thinkers)

•Data•Numbers•Processes•Methods•Statistics•Charts•Details

Executives (Directors)

•Results•Bottom line•Summaries•Brief•ROI•Projections•Bullet points

42

WORKING TOGETHER ON A TEAM If you need to persuade a group made

up of multiple personality styles:Convince the decision-maker (usually a

director)Focus on individuals with traits similar to

yoursTarget the directors because they can sway

the others

43

COMMUNICATION STRATEGIES Relaters

Ask about family and personal lifeBe concerned about emotionsFocus on what is good for everyone

involved

SocializersLaugh at jokesBe able to goof off

44

COMMUNICATION STRATEGIES Thinkers

Be a good listenerRespect what they have to sayAsk questions

DirectorsPay attention to their goalsExplain just enough detail, be brief!

45

BOTTOM LINE Validate the strengths of others Minimize weaknesses Don’t get stressed by other people’s

differences Turn frustration into fascination!

46

WORKPLACE HARMONY IS POSSIBLE!!

47

QUESTIONS ?

Dr. Michael Monroe KieferPowermind Systems, Inc.

mmkiefer@powermindtraining.com