m4097 service guide

159
M4097D IMAGE SCANNER CE MANUAL C150-E149-02EN

Upload: mrscollins

Post on 28-Nov-2014

151 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: M4097 Service Guide

M4097D

IMAGE SCANNER

CE MANUAL

C150-E149-02EN

Page 2: M4097 Service Guide

Specification No.: C150-E149-02EN

The contents of this manual is subject tochange without prior notice.

All Rights Reserved,Copyright © 2000 FUJITSU LIMITED

REVISION RECORD

Edition Date published Revised contents

01 Feb, 2000 First edition

02 Feb, 2000 Second edition

Page 3: M4097 Service Guide

ii

Conventions Special information, such as warnings, cautions are indicated as fol-lows:

WARNINGA WARNING indicates that personal injury may result if you do notfollow a procedure correctly.

CAUTIONA CAUTION indicates that damage to the scanner may result if you donot follow a procedure correctly.

NOTICE/NOTEA NOTICE provides "how-to" tips or suggestions to help you performa procedure correctly.

NOTEs are particularly useful for first-time users.

Page 4: M4097 Service Guide

iii

CONTENTS

CHAPTER 1 OVERVIEW ............................................................................................... 1-1

1.1 Introduction ............................................................................................................... 1-2

1.2 Description ................................................................................................................ 1-3

1.2.1 Physical description ................................................................................................... 1-3

1.2.2 Components ............................................................................................................... 1-4

1.3 Operations ................................................................................................................. 1-6

1.3.1 Mechanism operation ................................................................................................ 1-6

1.3.2 Controller operation .................................................................................................. 1-7

CHAPTER 2 INSTALLATION........................................................................................ 2-1

2.1 Unpacking ................................................................................................................. 2-2

2.2 Installation Notes ....................................................................................................... 2-5

2.3 Removing and Storing the Shipping Lock ................................................................ 2-6

2.4 Cable Connection ...................................................................................................... 2-7

2.5 Paper Stacker Assembly ............................................................................................ 2-8

2.6 SCSI-ID and Terminator setting ................................................................................ 2-9

2.7 Product ID setting ...................................................................................................... 2-10

CHAPTER 3 TROUBLESHOOTING............................................................................. 3-1

3.1 Overview ................................................................................................................... 3-2

3.2 Self-Diagnosis Functions and Error Messages .......................................................... 3-2

3.2.1 Self-diagnosis ............................................................................................................3-2

3.2.2 Self-diagnosis in test mode........................................................................................ 3-7

3.2.3 Error and Alarm indication ........................................................................................ 3-7

3.2.4 EEPROM rewrite procedures .................................................................................... 3-11

3.3 Troubleshooting ......................................................................................................... 3-12

Page 5: M4097 Service Guide

iv

CHAPTER 4 MAINTENANCE ...................................................................................... 4-1

4.1 Outline ....................................................................................................................... 4-2

4.2 Cleaning..................................................................................................................... 4-3

4.2.1 Cleaning the document cover, document holder, and scan glass ............................... 4-3

4.2.2 Cleaning the ADF unit ............................................................................................... 4-3

4.2.3 Cleaning the carrier unit ............................................................................................ 4-5

4.2.4 Cleaning the Optical unit ........................................................................................... 4-6

4.3 Maintenance Tools ..................................................................................................... 4-7

4.4 Maintenance Parts ..................................................................................................... 4-8

4.4.1 Power supply ............................................................................................................. 4-8

4.4.2 Control PCA .............................................................................................................. 4-9

4.4.3 IPC-2D/IPC-3D option .............................................................................................. 4-10

4.4.4 Document cover ASY ................................................................................................ 4-11

4.4.5 ADF unit .................................................................................................................... 4-12

4.4.6 Pad ASY .................................................................................................................... 4-13

4.4.7 Guide A ASY ............................................................................................................. 4-14

4.4.8 ADF motor unit ......................................................................................................... 4-15

4.4.9 Sensor unit ASY ........................................................................................................ 4-16

4.4.10 Pick roller .................................................................................................................. 4-17

4.4.11 ADF Belt ................................................................................................................... 4-18

4.4.12 Carrier unit ................................................................................................................ 4-19

4.4.13 Front Lamp ................................................................................................................ 4-20

4.4.14 FB motor unit ............................................................................................................4-21

4.4.15 Console unit ............................................................................................................... 4-22

4.4.16 Memory PCA ............................................................................................................ 4-23

4.4.17 Junction PCA.............................................................................................................4-24

4.4.18 Optical unit ................................................................................................................ 4-25

4.4.19 Back Lamp ................................................................................................................4-26

4.4.20 Fan ............................................................................................................................. 4-27

4.5 Non-replacement Parts .............................................................................................. 4-28

4.5.1 Carrier unit ................................................................................................................ 4-28

4.5.2 Optical unit ................................................................................................................ 4-29

Page 6: M4097 Service Guide

v

4.6 Parts Replacement ..................................................................................................... 4-30

4.6.1 Pad ASY/Pick roller/Guide A ASY ........................................................................... 4-31

4.6.2 Document cover/ADF cover ...................................................................................... 4-39

4.6.3 Power supply/Control PCA/IPC-4D/FAN ................................................................. 4-41

4.6.4 Upper cover/Console unit .......................................................................................... 4-46

4.6.5 Optical unit and Back lamp ....................................................................................... 4-48

4.6.6 ADF motor/ADF belt/Sensor unit/ADF uni .............................................................. 4-52

4.6.7 Document board assembly ........................................................................................ 4-58

4.6.8 FB motor unit/Carrier unit/Front lamp/Junction PCA .............................................. 4-59

4.7 Adjustment and Lubrication ...................................................................................... 4-66

4.7.1 Lubrication ................................................................................................................ 4-66

4.8 Test Modes for Maintenance ..................................................................................... 4-68

4.8.1 Activating the Test mode ........................................................................................... 4-68

4.8.2 Test Mode functions .................................................................................................. 4-68

4.8.3 T01 Single Test feed .................................................................................................. 4-69

4.8.4 T02 Multi Test feed ................................................................................................... 4-70

4.8.5 T03 Offset Adjustment .............................................................................................. 4-71

4.8.6 T04 EEPROM Setting ............................................................................................... 4-75

4.8.7 T05 Operator Panel Test ............................................................................................ 4-76

4.8.8 T06 ADF Sensor test ................................................................................................. 4-77

4.8.9 T07 PROM Version ................................................................................................... 4-78

4.8.10 T08 Life Counter ....................................................................................................... 4-78

4.8.11 T09 Product ID .......................................................................................................... 4-79

4.8.12 T10 Baud Rate ........................................................................................................... 4-79

4.8.13 T11 Memory Test ...................................................................................................... 4-80

4.8.14 T12 First Date ............................................................................................................ 4-81

4.8.15 T13 Error Log ............................................................................................................4-81

4.9 Parts Requiring Periodic Replacement ...................................................................... 4-83

APPENDIX ...................................................................................................................... A-1

A.1 EEPROM Value ......................................................................................................... A-2

A.1.1 EEPROM data list ..................................................................................................... A-2

A.1.2 Details of the EEPROM data ..................................................................................... A-6

Page 7: M4097 Service Guide

1-1

CHAPTER 1 OVERVIEW

1.1 Introduction

1.2 Description

1.3 Operations

Page 8: M4097 Service Guide

1-2

1.1 Introduction

This manual is intended for service engineers as guidelines for maintenance, trouble-shooting, and parts replacement procedures for the M4097D image scanner.

For information that is not contained in this manual, refer to the following manuals:

Item Manuals P/N

1 M4097D Operetors Guide C150-E146-xxEN

2 M4097D Cleaning and Maintenance C150-E147-xxEN

NOTE

xx represents revision number of the manuals.

Irrespective of instructions, protective measures are required to protect the scanner fromdamage due to static electricity.In this manual, the indication CAUTION is used when special attention is required regard-ing static electricity.

Page 9: M4097 Service Guide

1-3

1.2 Description

This section outlines the configuration, of M4097D.

1.2.1 Physical description

This image scanner is a flatbed image input device with an Automatic Document Feeder(ADF).

Figure 1.1 shows the image scanner.

Document cover

Automatic documentfeeder (ADF)

Document holding pad

Document bed

Stacker

ADF lever

Third party slotADF paper chute

Interface connectors

Figure 1.1 Image scanner

Power inlet

Operator panel

Page 10: M4097 Service Guide

1-4

1.2.2 Components

The image scanner configured with the following components. Figure 1.2 shows the image scanner components.

ADF cover

Image scanner Covers Upper cover assembly

Document cover assembly Document cover

Mechanism unit Automatic document ADF unitfeeder (ADF) ADF lever

Optical unit Back lamp

PC board unit Power supply Control PCA IPC-4D option

Stacker Stacker tray

Paper chute assembly Chute

Carrier unit Front lamp

Flatbed Mechanism unit Document board assembly

Option interface Fujitsu Video Interface option Board

Page 11: M4097 Service Guide

1-5

ADF cover

Chute

Document cover

Upper cover assembly

ADF lever

Optical unit

Document board assembly

IPC-4 option

Power supply

Control PCA

Mechanism unit

Stacker tray

ADF

Figure 1.2 Image scanner components

Page 12: M4097 Service Guide

1-6

1.3 Operations

This section outlines the operation of mechanism unit, controller, and power supply of theimage scanner.

1.3.1 Mechanism operation

The image scanner consists of a carrier unit, optical unit, mechanism unit, and automaticdocument feeder (ADF) unit. The carrier unit and optical unit consists of a CCD imagesensor, lens, and lamp. The mechanism unit has a motor that actuates the carrier unit. TheADF unit feeds the paper on the chute to the stacker tray one by one.

When the scanner is turned on, the lamp lights and the carrier unit moves to the homeposition at the left of the image scanner. If the paper remains in the transfer path, the paperis ejected, the scanner unit moves to the home position , and then the image scanner awaitsa command from the host.

(1) ADF operation

When the image scanner receives an ADF read command, the ADF motor starts and abottommost document placed faced down on the chute is fed by the ADF unit. When thepaper size sensor turns on, the ADF motor stops after inching by a specified number ofpulses.

Next the carrier unit reads the white reference (White level registration; this is done byspecified interval.), then the carrier unit moves to the ADF read position at the left of theimage scanner.

Next, the ADF motor starts rotation to feed the paper. After the TOP sensor detects theedge of the paper, the scanner starts to count the motor pulses so that the scanner starts toread just from the leading edge of the paper. Then the paper is stacked on the stacker. If allof the paper on the hopper is read and stacked, the ADF motor stops and the scanner awaitsfor next command from the host.

In carrier unit and optical unit, the lamp illuminates the document, and the reflected lightfrom the document is collected by the mirrors and lens into the CCD. The CCD convertsthe light into electrical signals for image processing.

(2) Flatbed operation

When the image scanner received a flatbed read command, the carrier unit reads the whitereference, then move to the night to start reading from the specified position. When readoperation is completed, the carrier unit moves to the home position, and then the imagescanner awaits for the next command.

In carrier unit, the lamp illuminates the document, and the reflected light from the docu-ment is collected by the mirrors and a lens into the CCD. The CCD converts the light intoelectrical signals for image processing.

Page 13: M4097 Service Guide

1-7

1.3.2 Controller operation

This section outlines each circuit and its operation.

(1) System block

Figures 1.3 and 1.4 shows the system block diagram and the connection diagram of thesystem.

Figure 1. 3 System block diagram

Controller

Inverter unit-Inverter

Lamp unit-Lamp

CCD sensor

Power supply

Hopper trayStacker taryADF sensorSensorsADF motor

Flatbed mechanism unit- FB motor- Home position sensor

Car

rier

unit

AD

F u

nit

To host

Junc

tion

PC

A

Imageprocessing

circuitIPC-4D (option)

Operator panel- LEDs- Switches- LCD

Optical unit- CCD sensor- Lamp- Inverter

To host Third PartyInterface

SCSIInterface

Imprinter connector

Page 14: M4097 Service Guide

1-8

AD

F C

AB

LE

CC

D C

AB

LE

AD

F M

OT

OR

SENSOR

CCD CIRCUIT (BACK SIDE)

LA

MP

INV

ER

TE

RL

AM

P IN

VE

RT

ER

(L

IM)

AD

F U

NIT

CA

RR

IER

UN

IT

OPT

ION

AL

BO

AR

DIm

age

Proc

essi

ngC

ircu

it

SCSI

I/F

16 ×

2

FAN

POW

ER

CO

DE

SE

T

POW

ER

SW

SEN

SOR

UN

IT

OPE

RA

TO

R P

AN

EL

FB M

OT

OR

INV

ER

TE

R

HA

RN

ESS

CCD CIRCUIT (FRONT SIDE)Fr

ont

LA

MP

Bac

k la

mp

Con

trol

PC

A

Impr

inte

r In

terf

ace

Thi

rd P

arty

Boa

rd S

lot

Junc

tion

PCA

POW

ER

SU

PPL

Y U

NIT

RA

TE

D I

NPU

T

100–

240V

AC

BLO

CK

DIA

GR

AM

OF

M30

97D

G

Figure 1.4 Connection diagram of M3097DG

Page 15: M4097 Service Guide

1-9

Fujitsu Video Interface option Board P/N

M4097D-2391 CA02956-2391

(2) Interface

The M4097D scanner contains a SCSI interface and a third party slot interface. Note,however, that both interfaces cannot be used at the same time. If the Fujitsu VideoInterface Option Board is installed in the third party slot, the scanner automaticallydetects the board and disables the SCSI interface.Also, when the Video Interface Option Board is used, support is available for the videointerface used with the M3097E or M3097DE.

Page 16: M4097 Service Guide

2-1

CHAPTER 2 INSTALLATION

This chapter gives instructions for unpacking, installation, and connection of the imagescanner as well as how to remove and keep the carrier stopper. It also explains how toassemble the paper stacker.

2.1 Unpacking

2.2 Installation Notes

2.3 Removing and Carrier Stopper

2.4 Cable Connection

2.5 Paper Stacker Assembly

2.6 SCSI-ID setting

2.7 Product ID setting

Page 17: M4097 Service Guide

2-2

2.1 Unpacking

Follow the procedures below when unpacking the image scanner.

(1) Remove the Joints.

(2) Remove the External Box.

(3) Remove the Accessory Tray and accessories.

(4) Remove the Top Cushions.

(5) Take out the image scanner and take out it from the plastic bag. Remove theprotective tapes from the image scanner.

(6) Remove the carrier stopper. (See section 2.3)

(7) Mount the paper stacker (See section 2.5) and connect the power cord and interface cable (See section 2.4) to the image scanner.

Figures 2.1 shows the package details. Table 2.1 lists the packaging components.

Page 18: M4097 Service Guide

2-3

Table 2.1 Package component

External Box

Joint

Accessory Tray

Top Cushion (R)

Top Cushion (L)

Image Scanner

Bottom Cushions

Scanner Bag

Internal Box

No. Component Quantity Remarks

1

2

3

4

5

6

7

8

9

1

4

1

1

1

1

2

1

1

For Rear Side and for Front Side

Page 19: M4097 Service Guide

2-4

Figure 2.1 Package details

3

5

7

2

6

8

9

1

TOP RR

BOTTOM RR

BOTTOM FR

BOTTOM RL

BOTTOM FL

TOP FR

TOP RL

TOP FL

4

Page 20: M4097 Service Guide

2-5

2.2 Installation Notes

Do not install the image scanner at the following places and environments. See Section5.1 "Installation Specifications" for details.

- Place the scanner away from electrical noise sources and strong magnetic fields. If theimage scanner is used near an air conditioner, copying machine, or TV set, the scannermay operate incorrectly.

- Keep the scanner out of the sun and away from heaters. These environments may shortenscanner life or cause hardware failures.

- Do not install the scanner in a place where vibrations may occur. This environment maycause hardware failures or may cause the scanner to operate incorrectly.

- Do not install the scanner in a humid, dusty, or damp places. These environments mayshorten scanner life or cause hardware failures. Do not place the image scanner whereliquid spills may occur.

- Be aware of static electricity. If static electricity is generated, the scanner may operateincorrectly. Be sure that the flooring and the desk are made of materials that do not gen-erate static electricity.

CAUTIONPlace the image scanner on a level surface. Place the image scanner so that the rubberpads are secured on a flat and solid desktop.

- Use the image scanner with the correct AC voltage. Incorrect voltage may damage theimage scanner.

Page 21: M4097 Service Guide

2-6

Figure 2.2 Removing and storing Shipping Lock

Detail of circled part

Less than 20cm(8in)

(2) Remove a screw on the bottom of the image scanner securing the Shipping Lock, thenremove the Shipping Lock as shown A in Figure 2.2 (the longer side inserted to the sloton the bottom of the image scanner) for shipment. Secured to keep the Shipping Lock asshown B in Figure 2.2 (the shorter side inserted into the slot).

Scanner front

Bottom viewADF

A

Shipping Lock (for shipment)

Shipping Lock (for operation)

B

2.3 Removing and Storing the Shipping Lock

To prevent the image scanner from damages during shipment, the carrier unit should besecured with a Shipping Lock.

After setting the image scanner in place, change the position of the Shipping Lock asfollows:

(1) Place the image scanner on the desk and let the left side (where the ADF unit is mounted)extend over the desk top. Do not place the image scanner upside down or sideway.

CAUTIONDo not extend the scanner more than 20 cm (8 in) from the desk.

Page 22: M4097 Service Guide

2-7

2.4 Cable Connection

Connect the image scanner as follows:

(1) Turn the power switch off.

Power switch

Power cord

Power outlet

(Power plug for Europe)

Power inlet

(2) Connect the power cord.

a. Plug the power cord to the power inlet on the back of the image scanner.

b. Plug the other end of the power cord to a power outlet.

(3) Connect the interface cable.

a. Connect the interface cables to the interface connectors and fasten the cables with thecatches. Connect the other ends of the cables to the host system. If the image scanner is atthe terminal side, from the operator panel, turn on the terminator.

NOTEThe factory default for the SCSI terminator is “on.”

Page 23: M4097 Service Guide

2-8

2.5 Paper Stacker Assembly

Assemble the paper stacker as follows:

(1) To mount the paper stacker on the image scanner, set the paper stacker pins on the tabs onthe image scanner.

Paper stacker

TabPin

Page 24: M4097 Service Guide

2-9

2.6 SCSI-ID and Terminator Setting

The default of SCSI-ID is 5. SCSI-ID is set by Setup mode of operator panel. The proce-dure to change SCSI ID is;

(1) Turn the power ON by pressing “I” side of the power switch (see Figure 1.1). The scannerdisplays “Ready” on the lower line of LCD.

Ready 0>

(2) Then press “Next” button. The scanner displays “Mode select 0”.

Mode Select 0 Reading Mode

(3) Then press “Next” button twice. The scanner displays “Mode select 2” meaning thatsetup mode is ready.

Mode Select 2 Setup Mode

(4) Then press “Enter” button several times. The scanner displays as follows.

01 Double Feed =No/Yes-->1/2:Stop

(5) Press “Next” around 10 times, then the scanner displays “SCSI ID” on the upper line ofthe LCD.

11 SCSI ID=0/1/2/3/4/5/6/7

(6) Select SCSI ID by pressing “” or “ ” button, and press “Enter”. (SCSI ID is set.)

(7) Press “Exit” to return to “Scanner Ready” screen if you don’t need to change terminator.

NOTICEIf no other scanner is using the same SCSI ID, the scanner ID does not have to be changed.

NOTICEThe new ID does not take effect until the system power is turned on again.

Page 25: M4097 Service Guide

2-10

(8) Press “Next” , then scanner displays “Terminator” on the upper line of the LCD.

12 Terminator= On/Off

Select “On” or “Off” by pressing “ ” or “ ” and press “Enter”.

NOTICEThe scanner includes a SCSI terminator that can be turned on and off from the operatorpanel of the scanner. The factory default is “on.”

(9) Press “Eixt” to return “Scanner Ready”.

2.7 Product ID setting

Refer to the Section 4.8.12.

Page 26: M4097 Service Guide

3-1

3.1 Overview

3.2 Self-Diagnosis Functions and Error Messages

3.2.1 Self-diagnosis

3.2.2 Self-diagnosis in test mode

3.2.3 Error Indication

3.2.4 EEPROM rewrite procedures

3.3 Troubleshooting

CHAPTER 3 TROUBLESHOOTING

This chapter outlines the self-diagnosis, error messages and troubleshooting of the imagescanner.

Page 27: M4097 Service Guide

3-2

3.1 Overview

This section describes guidelines for isolating errors in the image scanner. Section 3.2explains the self-diagnosis and error messages.

Before starting the error analysis, check the following:

- Is operation correct?

- Does the fault recur or occur periodically?

3.2 Self-Diagnosis Functions and Error Messages

This section explains the self-diagnosis and the error indication of the image scanner.

3.2.1 Self-diagnosis

3.2.1.1 Power-on self-diagnosis

The power-on self-diagnosis flow chart is shown in figure 3.1-1 and figure 3.1-2.

Page 28: M4097 Service Guide

3-3

See Section 3.2.4, "EEPROM rewrite procedure," for details.

To the next page

Power on

ROM and RAM check

EEPROM check

EXIT switch ON?

"Check" and indicator on

(blinking)

Enable access from SCSI (Not ready)

Motor fuse check Store the error status

Eject paper from the automatic feeder

*1

NG

NG

NG

SCSI fuse check"Check" indicator ON

(Blink: hung up)NG

No

No

Yes

Yes

OK

OK

1

OK

Is there any paper in the automatic

feeder?

EEPROM rewrite *1

Image memory OK?NG

OK

OK

Store the error status

Figure 3.1-1 Power-on self-diagnosis

Page 29: M4097 Service Guide

3-4

NG

No

NG

Yes

OK

1

OK

Ready

From the previous page

Motor fuse check Store the error status

Store the error status

Store the error status

Start moving carrier unit

Is home position detected?

Yes

No

Store the error status FAN stop detected?

Lamp fuse check

The system enters the ready status

Figure 3.1-2 Power-on self-diagnosis

Page 30: M4097 Service Guide

3-5

3.2.1.2 Online self-diagnosis

The self-diagnosis flow during online operation is shown below:

No

A

Yes

Inquiry

This status continues from the power-on self-diagnosis.

B Read

CObject position

DOther commands

Ready (*1)

Is the command received?

*1

Figure 3.2 Online self-diagnosis

Page 31: M4097 Service Guide

3-6

A Inquiry

Only reports inquiry information. Checks nothing in this procedure.

B Read

- Flatbed: Checks that there is no pending status.

If no pending status is found, the image scanner starts scanning after the following check:

- Lamp intensity- Lamp fuse- Motor fuse- FAN stop

Checks the lamp intensity again after scanning.

Also checks the motor fuse immediately if the motor fuse blows during scanning.

- ADF: Checks that there is no pending status.

If no pending status is found, the image scanner starts scanning after the following check:

- Motor fuse- Paper jam- Lamp intensity- Lamp fuse

C Object position

- Checks the motor fuse and that no paper is jammed.

D Other commands

- Checks that there is no pending status or paper jam.

Page 32: M4097 Service Guide

3-7

3.2.2 Self-diagnosis in test mode

The following functions are checked using Test feed mode:

- ROM and RAM control- Fuse -Motor fuse

-Lamp fuse-SCSI fuse Alarm

- Optical operation- Scanning- Carrier unit- Paper jam

3.2.3 Error and Alarm Indication

The following Errors and Alarms are checked during reading or Test feed mode.

(1) Temporary error

The following table lists temporary errors generated by the scanner and displayed via theoperator panel. The operator with a minimum amount of training or experience operatingthe scanner can generally correct temporary errors.

Error Operator Panel Sensor conditionsDisplay

Miss pick Paper Jam PAPER EMPTY to OMR (3.8 inches). If OMR is not ac-tive within 6 tries, a Paper Jam error is generated. There isa pause between each retry.

Paper Jam Paper Jam OMR to TOF. OMR is made but TOF has not been madeafter turning paper feed rollers 15". The scanner will at-tempt to clear this condition automatically 3 times. Thereis a pause between each retry.

Paper Jam Paper Jam TOF sensor on and does not go off within 20.4 inches offeeding. Then Paper Jam is detected. This error is clearedby the operator by opening the ADF and removing the docu-ment.

Double Feed Double Feed Error Length of first document is measured by TOF sensor.Subsequent documents are measured by TOF sensor. Ifdocument is +/-10, 15 or 20mm of first document an erroris generated. At this time feeding stops so doc is in ejectrollers. Default for value for double feed detection is off.This error is cleared by the operator by opening the ADFand removing the document.

Paper Empty Paper Empty If no paper detected when Start command or Object Posi-tion command is received Hopper Empty is generated.

Page 33: M4097 Service Guide

3-8

Error Operator Panel Sensor conditionsDisplay

Paper Empty Paper Empty When object position Command is received, paper emptysensor does not go active within specified time limit

for manual (default 30 seconds). This error is cleared by re-sendingmode. the start command and loading a document within the time

out limit.

Chronic miss Please Clean Pick Miss Pick Jam related. A combination of Miss Pickpick Rollers jams and retries (paper feeds after 4, 5 or 6 tries) totaling

6, then message is generated.

Dirty ADF Please Clean The dirt on ADF glass related.glass ADF-Glas

ADF cover ADF-Cover Sensor between OMR and A4 sensor detects the ADF covernot closed Open open.

Figure 3.3 Paper sensor and Paper feed

Optical unit(Back side)

Carrier unit(Front side)

Feed roller

Stacker

A

Pick roller 2

Pick roller 1

Feed roller

Top sensor Pad

Paper Empty sensor

A3 sensor

23.6mm

(0.93")

33.3mm

(1.3")

A4 sensor

Top sensor

OMR sensor

Center ofthe document

Paper empty

B5 sensor

B4 sensor

(View from A direction)

9679

12

134

113

22

Paper width sensorOMR sensor

Page 34: M4097 Service Guide

3-9

(2) Alarm

The following table lists hardware alarms generated by the scanner and displayed via theoperator panel. Hardware alarms will normally require field service by trained personal.

LCD display Conditions

1 Optical Alarm (F) Only generated when start command is received or when white levelor reference is checked (every 50 scans). CCD output must be aboveOptical Alarm (B) predetermined slice level when reading the white reference. Slice level

is set in F/W and compared to the read range values. The read range isapproximately pixel 120 to 4800. If CCD output does not reach slicelevel the AGC tries to adjust the output of the amplifier to exceed theslice level. If any portion of the read range is lower than slice thenOptical Alarm is generated. Can be generated by dirty optics or refer-ence, bad lamp or CCD.

2 Mechanical Alarm After power on, carrier unit is moved to home position. Home positionis determined by activation of home position sensor. Failure is deter-mined by home position sensor not active within certain number of steps.Failure can be caused by a bad sensor, motor or carrier belt.

3 Check Shipping If a mechanical alarm occurs when the total number of sheets scannedLock by ADF is less than 100, a message and Mechanical Alarm are dis-

played alternately.

4 Motorfuse Alarm Generated immediately after the fuse is blown. Fuse is common forcarrier motor and ADF motor. Fuse is soldered to controller thereforecontroller replacement is required to repair.

5 Lampfuse Alarm There two fuses one for the front one for the back lamp. Alarm is gen-erated immediately upon failure. Fuse is soldered to controller there-fore controller replacement is required to repair.

6 Memory Alarm If amount of memory can not be determined or if a memory locationwithin detected memory returns an incorrect test value, alarm is gener-ated. Only first 4Mb of memory are checked during power on diagnos-tic. Entire memory range is checked during offline test.

7 EEPROM Alarm 128 byte EEPROM is divided into two equal 64 byte halves. The sec-ond stores the opposite values of the first. If there is ever a miss-com-pare then an alarm is generated. This is a common usage in industry.(See Section 3.2.5)

8 Image Transfer AlarmThe image data exceeds the memory installed. Or, the host computercan not process data transformation. Mounting the Extended memoryor upgrading the computer may be necessary.

9 FAN Alarm The FAN near power supply does not rotate.

10 SCSI fuse Alarm The protector for SCSI interface has been activated.The alarm indicates that power is not being supplied to the +5V lineof the SCSI interface. The +5V line may be short-circuited to theground line. When the problem has been corrected, the protectorautomatically returns to the normal state.

11 (No display) If the self-diagnosis itself does not work, nothing is displayed.

Page 35: M4097 Service Guide

3-10

Figure 3.4 xxxxx

Top sensor

OMR sensor

ADF OpenA4 sensor

A3 sensor

B4 sensor

B5 sensor

Paper empty sensor

Page 36: M4097 Service Guide

3-11

3.2.4 EEPROM rewrite procedures

The EEPROM is checked when the image scanner is turned on. If an error occurs, the“Check” indicator lights and “EEPROM Alarm” is displayed on the LCD panel.

To write the initial value in EEPROM, press the stop switch.

The control flowchart of the EEPROM rewrite procedures are shown below.

No

NG

NG

OK

OK

Yes

Start

EEPROM compare check

"Check" indicator on

Is stop switch pressed?

"Check" indicator off

Write initial value

EEPROM compare check

Write initial value in RAM for saving

To the next process

Figure 3.5 EEPROM rewrite procedure

Page 37: M4097 Service Guide

3-12

3.3 Troubleshooting

Figures 3.6-1, 3.6-2, 3.7 and 3.8 show the error analysis flowchart for the image scanner.Tables 3.1 to 3.22 list troubleshooting procedures for each fault.

Figure 3.6-1 Power-on Error analysis flowchart

No

No

Yes

To Table 3.1

To Figure 3.6-2

To Table 3.19

Power-on error

Is indicator turned on?

Is "Check" indicator turned on?

End

Are switches on operator panel

working?

Page 38: M4097 Service Guide

3-13

Figure 3.6-2 Error analysis flowchart for flatbed read operation

Yes

Yes

Yes

Yes

Yes

Yes

To Table 3.2

To Table 3.3

To Table 3.22

To Table 3.4

"Check" indicator on

Is "Optical Alarm"

displayed on LCD panel?

Is "Mechanical Alarm" displayed on LCD

panel?

Is "Lampfuse Alarm" displayed on LCD

panel?

Is "Motorfuse Alarm" displayed on LCD

panel?

Is "EEPROM Alarm" displayed on LCD

panel?

Yes

Yes

End

Is the screen blank on

LCD panel? Replace the Control PCA. (See Section 4.6.3(2), "Control PCA replacement.")

Is "Image Transfer Alarm"

displayed on LCDpanel?

Is "Memory Alarm"displayed on LCD

panel?

YesIs

"FAN Alarm"displayed on LCD

panel?

Yes

To Table 3.4

To Table 3.4

To Table 3.18

To Table 3.20

To Table 3.21

Is "SCSI fuse Alarm"displayed on LCD

panel? (M3097DG)

Page 39: M4097 Service Guide

3-14

Figure 3.7 Error analysis flowchart for flatbed read operation

To Table 3.11

To Table 3.10

To Table 3.9

To Table 3.8

To Table 3.6

To Table 3.6

To Table 3.5

To Table 3.7

Errors in flatbed read

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Refer to the procedurein Figure 3.6-2

Yes

End

No read imageon screen?

Reading disabled?

"Check" lamp ON?

Gray-scale and/orresolution improper?

Read image unclear?

Read position incorrect?

Jitter excessive?

Read image scrambled?

magnification incorrect?

Page 40: M4097 Service Guide

3-15

Figure 3.8 Error analysis flowchart for ADF read operation

Paper size detectionerror?

Errors at ADF read operation

Frequent paper jam? To Table 3.17

To Table 3.17

To Table 3.17

To Table 3.17

Replace the ADF unit (see Section 4.6.6(4).)

To Table 3.12

To Table 3.13

To Table 3.14

To Table 3.15

To Table 3.16

End

Frequent double feed?

Too many paper damages?

Too much skew?

"Check" lamp ON?

Jitter excessive?

Read positionincorrect?

Gray-scale and/orresolution improper?

Read image unclear?

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Refer to the procedurein Figure 3.6-2

Yes

magnification incorrect?

Page 41: M4097 Service Guide

3-16

Table 3.1 "Power" lamp does not light

Item Error analysis procedures Yes/No Troubleshooting methods Refer to (check methods)

Is the power cordplugged in?

Plug the power cord.

Go to Item 2.

Section 2.4, (2)

Go to Item 3.

Yes

1.

No

Connects the connector tothe operator panel.Yes

No

Section 4.6.3 (1)

Go to Item 4.Yes

No

3.

End

Replace the power supply.Yes

No

4.

Does the error recur afterreplacing the ControlPCA?

See Section 4.6.3 (2).

Are the Power supply andPCA assembly insertedfully?

Insert the power supply andPCA assembly.

2.Is the connector on the op-erator panel disconnected?

Page 42: M4097 Service Guide

3-17

Item Error analysis procedures Yes/No Troubleshooting methods Refer to (check methods)

Table 3.2 Optical alarm (error occurred in the optical system) at power-on

Go to Item 2.Yes

Replace the front-side lampor back-side lamp.No

1.

Section 4.6.8 (3)Section 4.6.6 (2)

Does the lamp turn onwhen the Multi Test feed(T02) is executed?See Section 4.8.1.

If “optical alarm (F)” ap-peared, clean the docu-ment board assembly andcarrier unit. (See Section4.2.3.)If “optical alarm (B)” ap-peared, clean the ADFunit, Optical unit and backlamp. (See Section 4.2.2,4.2.4)Does the alarm recur?

Go to Item 3.Yes

EndNo

2.

Go to Item 4.

Connect the connectorYes

No

3.

If the alarm is “opticalalarm (F)” replace Frontlamp. (See Section 4.6.8 (3))If the alarm is “opticalalarm (B)”, replace Backlamp. (See Section 4.6.6 (2))Does the error recur whenthe image scanner is turnedon and reading is activated?

4.

EndNo

Yes

Optical unit cable (Figure4.62), or carrier cable (Fig-ure 4.80) disconnected?

Replace the Control PCA. Section 4.6.3 (2)

Page 43: M4097 Service Guide

3-18

Item Error analysis procedures Yes/No Troubleshooting methods Refer to (check methods)

Table 3.3 Mechanical alarm (error in carrier mechanism) at power-on

Go to Item 2.

Yes

No

Section 2.3

1.

Connect the connector.

Go to Item 3.Yes

No

2.

Go to Item 4.

Replace the FB motor unit.Yes

No

Section 4.6.8 (1)

3.

Section 4.6.8 (1)

Go to Item 5.Yes

No

4.

End

Replace the power supply.Yes

No

5.

First check the connector ofthe FB motor unit. Then re-place the unit.

Does the Motor turn?

Is the CR belt broken?

Is the connector to thehome position sensor con-nected.See Figure 4.76.

Is the carrier stopper se-cured with its longer sideinserted to shipment posi-tion?

Secure the carrier stopperwith its shorter side insertedto operation position.

Does the error recur afterreplacing the ControlPCA?See Section 4.6.3 (2).

Section 4.6.3 (1)

Page 44: M4097 Service Guide

3-19

Item Error analysis procedures Yes/No Troubleshooting methods Refer to (check methods)

Table 3.4 Fuse alarm (lamp fuse and motor fuse)

Connect the connector.

Go to Item 2.Yes

No

Is the connector to thelamp or motor connected.1.

End

Replace the power supply.Yes

No

2.

If "Lampfuse Alarm" isdisplayed, replace theControl PCA and the lampwhich does not lights.Does the error recur?(Sections 4.6.3 (2), 4.6.8(3), 4.6.6 (2))

Section 4.6.3 (1)

End

Replace the power supply.Yes

No

3.

Section 4.6.3 (1)If "Mortorfuse Alarm" isdisplayed, replace theControl PCA, ADF motorunit and FB motor unit.Does the error recur?(Sections 4.6.3 (2), 4.6.8(1), 4.6.6 (1))

Page 45: M4097 Service Guide

3-20

Item Error analysis procedures Yes/No Troubleshooting methods Refer to (check methods)

Go to Item 3.

Yes

Yes

No

1.

Go to Item 2.

Section 2.4, (3)

Table 3.5 Reading is disabled

If the scanner has theVideo Interface Optionboard?

Connect the interface cable.

Are the interface cablesdisconnected?

Go to Item 4.

3.

2.

4.

Is RS232C baud rate ofoption board set cor-rectly?

Replace the Control PCA orthe option board.

Replace the Control PCA.

Section 4.6.3 (2)

Section 4.6.3 (2)

Set RS232C baud rate.

Is SCSI ID set correctly?

Set SCSI ID correctly. Section 2.6

Yes

Yes

No

No

No

Section 4.8.11

Page 46: M4097 Service Guide

3-21

Item Error analysis procedures Yes/No Troubleshooting methods Refer to (check methods)

Connect the interface cable.

Replace the carrier unit. Section 4.6.8 (2)

End

Yes

No

Yes

1.

2.

Go to Item 2.

Table 3.6 No read image is displayed, or read image is scrambled

Is the interface cable dis-connected?

See Section 2.4, (3)

Does the error recur afterreplacing the ControlPCA?

See Section 4.6.3 (2)No

Section 2.4, (3)

Page 47: M4097 Service Guide

3-22

Item Error analysis procedures Yes/No Troubleshooting methods Refer to (check methods)

Yes

1.

Table 3.7 Gray-scale or resolution is improper (when reading on flatbed)

Place the document on theflatbed .

Is the document placedon the flatbed properly?

Go to Item 2.

No

2.

Make sure the scannersoftware settings are ap-propriate for the type ofdocument being scanned.Does the problem stilloccur?

Yes

End

Go to Item 4.Yes

5.Yes

No

Replace the Control PCA.

End

Section 4.6.3 (2)

No

Go to Item 5.

No

3.

4.

Does the error recur aftercleaning both sides of theglass on document boardassembly?

See Section 4.6.7

Does the error recur afterreplacing the carrier unit?

See Section 4.6.7

Yes Go to Item 3.

No End

Read the document in PhotoMode.(Turn the white level follow-ing OFF)

Is the leading edge of thedocument displayed withthe drop-out color orwhite when reading it inLine Mode?

See Section 5.2.5

Page 48: M4097 Service Guide

3-23

Item Error analysis procedures Yes/No Troubleshooting methods Refer to (check methods)

1.

No Go to Item 2.

Section 4.6.8 (2)Put the cables back into themechanism frame.

Yes

Cleaning

Go to Item 3.

Yes

No

Yes

Go to Item 4.No

2.

3.

4.

6.

5.

Table 3.8 Jitter is excessive (when reading on flatbed)

Go to Item 5.

End

End

End

Go to Item 6.

Replace the Control PCA. Section 4.6.3 (2)

Yes

No

Yes

Yes

No

Is the CR belt loose?(Visual check)

Replace the FB motor unit.

No

Does the error recur afterlubricating the carriershaft and warming up theunit by T02 Multi Testfeed.

See Section 4.7.1, 4.8.

Does the error recur afterreplacing the FB motorunit?

See Section 4.6.8 (1).

Does the error recur afterlubricating the carrierguide rail and warming upthe unit by T02 Multi Testfeed.

See Section 4.7.1, 4.8.

Are cables routed in themechanism frame in con-tact with the carrierframe?(Figure 4.80)

Section 4.6.8 (1)

Does any object block thecarrier during the con-tinuous flatbed readingby T02 Multi Test feed.

See Section 4.8.

Page 49: M4097 Service Guide

3-24

Item Error analysis procedures Yes/No Troubleshooting methods Refer to (check methods)

Go to Item 2.

End

Table 3.9 Read image is out of position or a part of read image is missing (when reading on flatbed)

Yes

No

Replace the carrier unit.

3.

EndYes

No Section 4.6.8 (2)

Is the read image in posi-tion after adjusting theposition of the documentboard assembly?

See Section 4.6.7.

1.

Make sure the scannersoftware settings are ap-propriate for the type ofdocument being scanned.Does the problem stilloccur?

Go to Item 3.

2.

EndYes

No

Is the read image accept-able after executing off-set adjustment (T03).

See Section 4.8.5

Page 50: M4097 Service Guide

3-25

Item Error analysis procedures Yes/No Troubleshooting methods Refer to (check methods)

1.

Table 3.10 Read image is unclear (when reading on flatbed)

Is the document is placedon the flatbed properly atreading?

No

Yes

Place the document on theflatbed properly.

Go to Item 2.

Yes

Yes

No3.

4.

5.

6.

Yes

No

Yes

No

No

Section 4.6.3 (2)

End

Go to Item 4.

End

Go to Item 6

End

Replace the Control PCA.

Go to Item 5.Does the error recur aftercleaning both sides of theglass on document boadassembly?

See Section 4.2.3.

Does the error recur aftercleaning the carrier unit?

See Section 4.2.3.

Does the error recur afterreplacing the carrier unit?

See Section 4.6.8 (2).

Make sure the scannersoftware settings are ap-propriate for the type ofdocument being scanned.Does the problem stilloccur?

2.

No End

Yes Go to Item 3.

Is top of the read imagedisplayed with the drop-out color or white whenreading it in Line Mode?

See Section 5.2.5.

Read the document inPhoto Mode.(Turn the White level fol-lowing OFF.)

Page 51: M4097 Service Guide

3-26

Item Error analysis procedures Yes/No Troubleshooting methods Refer to (check methods)

Yes Go to Item 3.

1.

Table 3.11 Magnification is incorrect (when reading on flatbed)

Section 4.6.3 (2)2.

Is the subscanning mag-nification incorrect?

Go to Item 2.

End

Replace the ControlPCA.

No

Yes

No

Is the main scanningmagnification correct af-ter replacing the carrierunit?

See Section 4.6.8 (2)

3.Is the CR belt loose? (Vi-sual check)

Go to Item 4.

Yes Section 4.6.8 (1)

No

6.

Section 4.6.3 (2)Yes Replace the Control PCA.

No End

Yes Go to Item 5.

EndNo

EndNo

Yes Go to Item 6.

4.

5.

Secure the screw A in Fig-ure 4.82, or replace the FBmotor unit.

Does the error recur afterreplacing the FB motorunit?

See Section 4.6.8 (1)

Does the error recur afterlubricating the carriershaft and warming up theunit by Multi test feed(T02)?

See Section 4.8

Does the error recur afterlubricating the carrierguide rail and warmingup the unit by Multi testfeed (T02)?

See Section 4.8

Page 52: M4097 Service Guide

3-27

Item Error analysis procedures Yes/No Troubleshooting methods Refer to (check methods)

Table 3.12 Gray-scale or resolution of the read image is improper (when reading by ADF)

Go to Item 2.Yes

No

1.

Place the document on theADF paper chute properly.

Yes Read the document on theflatbed.

Go to Item 3.No

Does the error recur aftercleaning both sides of theglass on document boardassembly or paper guide?

See Section 4.2.2, 4.2.3

Go to Item 4.Yes

No

3.

End

Go to Item 5.Yes

No

4.

Is top of the image dis-played with drop-out coloror white when reading it inLine Mode?

See Section 5.2.5.

Read the document in PhotoMode or turn off the whitelevel follower.

Make sure the scannersoftware settings are ap-propriate for the type ofdocument being scanned.Does the problem still oc-cur?

Go to Item 6.

Go to Item 10.

6.

Which side are you read-ing5.

EndNo

2.Is the document size out ofthe standard for reading bythe ADF?

Go to Item 7.Yes

Front-side

Back-side

Is the document placed onthe ADF paper chute prop-erly?

Page 53: M4097 Service Guide

3-28

Item Error analysis procedures Yes/No Troubleshooting methods Refer to (check methods)

Table 3.12 Gray-scale or resolution of the read image is improper (continued)

End

Go to Item 8.Yes

No

7.

End

Go to Item 9.Yes

No

8.

End

Replace the ADF unit.Yes

No

Section 4.6.6 (4)

9.

End

Go to Item 11.Yes

No

10.

End

Go to Item 12.Yes

No

11.

End

Go to Item 13.Yes

No

12.

End

Replace the ADF unit.Yes

No

Section 4.6.6 (4)

13.

Does the error recur aftercleaning the carrier unit?

See Section 4.2.3.

Does the error recur afterreplacing the carrier unit?

See Section 4.6.8 (2).

Does the error recur aftercleaning the optical unit?

See Section 4.2.4.

Does the error recur afterreplacing the Optical unit?

See Section 4.6.5 (1).

Does the error recur afterreplacing the ControlPCA?

See Section 4.6.3 (2).

Does the error recur afterreplacing the ControlPCA?

See Section 4.6.3 (2).

Does the error recur aftercleaning the glass underADF?

See Section 4.2.2.

Page 54: M4097 Service Guide

3-29

Item Error analysis procedures Yes/No Troubleshooting methods Refer to (check methods)

Table 3.13 Jitter is excessive (when reading by ADF)

Clean the rollers.

Go to Item 4.

Section 4.6.3 (2)

End

Cleaning the ADF

End

Replace the Control PCA.

Go to Item 3.No

Yes

Yes Go to Item 5.

Yes

Is the document size outof the standard for read-ing by the ADF?

Does the error recur afteradjusting the belt tensionin the ADF unit?See Section 4.6.6 (2).

Does any objects blockthe ADF during continu-ous feeding by Multi testfeed (T02).See Section 4.8.4

2.

3.

4.

5.

Section 4.2.2

Does the error recur afterreplacing the ADF unit?

See Section 4.6.6 (4)

Yes

No

No

1.Does any objects on theFeed roller, Eject rollerand Idler feed roller?

Go to Item 2.No

Read the document on theflatbed.

Yes Section 4.2.2

No

Page 55: M4097 Service Guide

3-30

Item Error analysis procedures Yes/No Troubleshooting methods Refer to (check methods)

Table 3.14 Read image is out of position, or a part of the read image is missing (when reading by ADF)

Go to Item 2.

Yes

No

Is the document out of thestandard read by the ADF?1.

End

Go to Item 3.Yes

No

2.

Use the Extended memory.

Go to Item 4.Yes

No

3.

Make sure the scannersoftware settings are ap-propriate for the type ofdocument being scanned.Does the problem still oc-cur?

Go to Item 5.

EndYes

No

4.

Go to Item 6.

Go to Item 6.Yes

No

5.

Yes Section 4.6.8 (2)Section 4.6.5 (1)

If the read image is front-side, replace the carrier unit.If the read image is back-side, replace the Optical unit.

EndNo

6.

Does the error recur afterreplacing the ADF unit?See Section 4.6.6 (4).

Does the error recur aftercleaning the ADF unit?See Section 4.2.2.

Is the read image accept-able after executing ffsetadjustment (T03).See Section 4.8.5.

Read the document on theflatbed.

Mount the Extendedmemory.Does the problem recur?

Page 56: M4097 Service Guide

3-31

Item Error analysis procedures Yes/No Troubleshooting methods Refer to (check methods)

Table 3.15 Read image is unclear (when reading by ADF)

End

Go to Item 2.Yes

No

1.

Go to Item 3.Yes

No

2.

End

Go to Item 4.Yes

No

3.

4.

End

Go to Item 6.Yes

No

5.

End

Yes

No

6.Does the error recur afterreplacing the carrier unit?

See Section 4.6.8 (2).

Section 4.6.3 (2)

Make sure the scannersoftware settings are ap-propriate for the type ofdocument being scanned.Does the problem still oc-cur?

Is top of the read imagedisplayed with drop-outcolor or white when read-ing it in Line Mode?

See Section 5.2.5.

Does the error recur aftercleaning both sides of theglass on document boardassembly?

See Section 4.2.3.

Does the error recur aftercleaning the ADF unit?

See Section 4.2.2.

Does the error recur aftercleaning the carrier unit?

See Section 4.2.3.

If the read image is front-side, go to Item 5.If the read image is back-side, go to Item 7.End

EndNo

Yes

Replace the Control PCA.End

Read the document in PhotoMode.(Turn the white level follow-ing OFF)

Page 57: M4097 Service Guide

3-32

Table 3.15 Read image is unclear (continued)

Item Error analysis procedures Yes/No Troubleshooting methods Refer to (check methods)

End

Go to Item 8.Yes

No7.

End

Replace the Control PCA.Yes

No

Section 4.6.3 (2)8.

Does the error recur aftercleaning the Optical unitand Back lamp?

See Section 4.2.4.

Does the error recur afterreplacing the Optical unit?

See Section 4.6.5 (1).

Table 3.16 Magnification is incorrect (when reading by ADF)

Item Error analysis procedures Yes/No Troubleshooting methods Refer to (check methods)

Go to Item 2.

Yes

No

1.

Go to Item 5.Yes

If the read image is front-side, go to 3.If the read image is back-side, go to 4.

Replace the Control PCA.

EndYes

No

3.

Is the document out of thestandard for reading by theADF?

Is the subscanning manifi-cation incorrect?

2.No

Section 4.6.3 (2)

Replace the Control PCA.

EndYes

No

4.

Is the main scanning mag-nification correct after re-placing the Optical unit?See Section 4.6.5 (1). Section 4.6.3 (2)

Is the main scanning mag-nification correct after re-placing the carrier unit?See Section 4.6.8 (2).

Read the document on theflatbed.

Clean the rollers.Yes Section 4.2.2

No Go to Item 6.

Are any objects on theFeed roller, Eject rollerand Idler feed roller?

5.

Page 58: M4097 Service Guide

3-33

Item Error analysis procedures Yes/No Troubleshooting methods Refer to (check methods)

End

Replace the ADF unit.Yes

No

Section 4.6.6 (4)Does the error recur aftercleaning the ADF unit?

See Section 4.2.2.

6.

Item Error analysis procedures Yes/No Troubleshooting methods Refer to (check methods)

Table 3.17 Frequent paper feed errors; paper is jammed, two or more sheets of paper are fed at a time, paper is damaged, or paper is too skewed when reading by ADF

Go to Item 2.

Yes

No

1.

Read the document on theflatbed.

Go to Item 3.Yes

2.

Is the document fannedwell?Is the document angledproperly?See Operator's Guide.

No Fan or angle the document.Operator’sGuide

Is the pick roller or feedroller dirty?

Go to Item 4.No

3.

End

Go to Item 5.Yes

No

End

Replace the ADF unit.Yes

No

Section 4.6.6 (4)

5.

Clean the ADF unit.Yes

Table 3.16 Magnification is incorrect (continued)

Is the document out of thestandard for reading by theADF?

Does the error recur aftercleaning the ADF unit?

See Section 4.2.2.

4.

Does the error recur afterreplacing the pad ASY orPick roller?

See Section 4.6.1 (1),4.6.1 (3).

Section 4.2.2

Page 59: M4097 Service Guide

3-34

Item Error analysis procedures Yes/No Troubleshooting methods Refer to (check methods)

1.

Table 3.18 Error in EEPROM

EndNo

Yes Replace the Control PCA. Section 4.6.3 (2)

Is error message redis-played after power off andon?

Item Error analysis procedures Yes/No Troubleshooting methods Refer to (check methods)

Go to Item 2.Yes

No Replace the Control PCA.

Table 3.19 Switches are not working on operator panel

Section 4.6.3 (2)

2.

Replace the console unit.No

Yes Replace the Control PCA. Section 4.6.3 (2)

Switches are working atOperator Panel Test (T05).(Section 4.8.7)

Can Operator Panel Test(T05) be executed?(Section 4.8.7)

1.

Section 4.6.4

Page 60: M4097 Service Guide

3-35

Item Error analysis procedures Yes/No Troubleshooting methods Refer to (check methods)

1.

Table 3.20 Memory Alarm

Go to Item 2.Yes

No Mount them correctly.

Item Error analysis procedures Yes/No Troubleshooting methods Refer to (check methods)

Go to Item 2.Yes

No Use the Extended memory.

Table 3.21 Image Transfer Alarm (M3097DG)

2.

Replace the Control PCA.Yes

No Use upgraded computer.

Mount the Extendedmemory. The alarm stilloccurs?

1.

Section 4.6.3 (2)

Are the Memory PCA andExtended memory at-tached correctly?

Upgrade the computer.The alarm still occurs?

2.

Replace the Control PCA.Yes

No End

Does the alarm recur af-ter the Memory PCA orExtended memory is re-placed?

Section 4.6.3 (2)

Page 61: M4097 Service Guide

3-36

Item Error analysis procedures Yes/No Troubleshooting methods Refer to (check methods)

Connect the connector.Yes

No Go to Item 2.

Table 3.22 FAN Alarm

2.

Remove the obstades.Yes

No Go to Item 3.

Is the connector of theFAN disconnected?1.

Does any obstades blocksthe fan rotation?

3.

Replace the Control PCA.Yes

No End

Section 4.6.3 (2)

Does the Alarm recur af-ter the FAN is replaced?

Page 62: M4097 Service Guide

4-1

CHAPTER 4 MAINTENANCE

This chapter explains the procedures for maintaining proper operation of the image scanner, such ascleaning, spare parts replacement, setting, lubrication as well as various test modes used for mainte-nance. No further component or sub-assembly repairs are recommended.

4.1 Outline

4.2 Cleaning

4.3 Maintenance Tools

4.4 Maintenance Parts

4.5 Non-replacement Parts

4.6 Parts Replacement

4.7 Adjustment and Lubrication

4.8 Test Modes for Maintenance

4.9 Parts Requiring Periodic Replacement

Page 63: M4097 Service Guide

4-2

4.1 Outline

Section 4.2 or later gives instructions for maintenance necessary for proper and stableoperation of the image scanner.

A periodic inspection should be performed every six months or 100,000 pages whichevercomes first.

Especially, clean the ADF and carrier units thoroughly. Cleaning intervals for the ADFunit depend on the document type and paper material. Request the user to clean the ADFunit on how frequent they use and the document type read using the image scanner.

Page 64: M4097 Service Guide

4-3

Cloth

Scan glass

Document cover

Document holder

Paint thinner

- Neutral detergent - Ethyl alcohol - Isopropyl alcohol

Figure 4.1 Cleaning the document cover, document holder, and scan glass

4.2 Cleaning

This section explains how to clean each unit of the image scanner. The cleaning describedby the Section 4.2.1 and 4.2.2 are recommended to be done by the user.

4.2.1 Cleaning the document cover, document holder, and scan glass.

Clean these units (Figure 4.1) as follows:

- Clean these units using dry cloths or with a small amount of neutral detergent. Avoidusing organic solvents such as paint thinner.

- Be careful not to allow ingress of water inside the image scanner.

4.2.2 Cleaning the ADF unit

The cleaning intervals for the automatic document feeder (ADF) unit are every 5,000 pagesof paper.

This cleaning interval is only a guideline. The user should schedule cleaning depending onthe document type, paper quality, and copy quality.

For proper operation of the ADFs, users are requested to clean the ADF periodically.

Clean the ADF unit (Figure 4.2) as follows:

(1) Pull the ADF lever to open the ADF unit.

(2) Using a dry cloth or with ethyl alcohol or isopropyl alcohol, clean the following parts:

Page 65: M4097 Service Guide

4-4

- PadWipe the pad from top to bottom (in the direction of arrow). Be careful not to catch thecloth on the pick spring when cleaning.

- ADF glass (document side)Gently wipe the ADF glass. See Section 4.2.3 "Cleaning the carrier unit" for cleaningthe back side.

- Pick rollerClean the surface of rollers thoroughly. Any toner or dirt stuck on the pick roller mayaffect paper feeding.

- Feed roller and idler feed rollerClean the surface of these rollers thoroughly. Any dust stuck on the rollers may affectpaper feeding.

- Eject roller and idler eject rollerClean the rollers gently and thoroughly not to scratch or damage the surface. Any duststuck on the rollers may affect paper feeding.

- Paper guideGently wipe the paper guide.

Figure 4.2 ADF unit cleaning

(3) Close the ADF unit and lock the ADF lever.

Sheet guide (White part)

Pick rollers

Pad

Feed rollers

ADF lever

Eject rollers

ADF Glass

Page 66: M4097 Service Guide

4-5

4.2.3 Cleaning the carrier unit

Clean the carrier unit (Figures 4.3-1 to 4.3-3) as follows:

(1) Remove the ADF lever, ADF cover, document cover, upper cover, and then the ADF unit.(See Section 4.6.6 (4))

(2) Remove the document board assembly (See Section 4.6.7)

Remove all dust or dirt on the back of the document board assembly (especially under theADF unit).

Figure 4.3-1 Carrier unit cleaning (1)

Figure 4.3-2 Carrier unit cleaning (2)

Page 67: M4097 Service Guide

4-6

(3) Remove the Front lamp (See section 4.6.8 (3)). Blow out the dust or dirt on the mirror.Since the mirror can be scratched or damaged easily, use blower brush and do not use analcohol or dry cloths to clean the mirror (see Figure 4.3-3).And also clean the Front lamp using dry cloths.

Figure 4.3-3 Carrier unit cleaning (3)

(4) Assemble the units in the reverse order of removal.

4.2.4 Cleaning the Optical unit

Remove the Optical unit as described in Section 4.6.5 (1). (But not necessary to removethe Back lamp.) Remove the black sheet from the Carrier unit. Blow out the dust or dirton the mirror by using the blower blush. And also clean the Back lamp using dry cloths.

NOTEAfter the cleaning, put the black sheet back so that the glossy side shall be inside of theunit.

Mirrors

Carrier unit

Front lamp

Page 68: M4097 Service Guide

4-7

4.3 Maintenance Tools

Table 4.1 lists tools for maintenance of the image scanner.

Table 4.1 Maintenance tools

No.

1

2

3

4

5

6

7

8

9

Tools Remarks

Spring balance

Oil

Grease

Alcohol

Blower brush

Gloves or cloth

Spanner

Sumitec 731 or equivalent. (Shell Alvania Grease No.2is acceptable.)

Phillips screwdriver(Magnetic)

500 gf or 1 kgf For belt tension adjustment

Shell Terrace oil 46

Ethyl alcohol or Isopropyl alcohol For cleaning

For cleaning mirrors

For handling carrier unit guide shaft

For DF sensor unit

No. 1 for M2.5 screwsNo.2 for M3 and M4 screws

Flat screw driver(small)

For removing the connector from the PCA in Opticalunit.

Page 69: M4097 Service Guide

4-8

Figure 4.4 Power supply

4.4 Maintenance Parts

This section gives the name, specification, and outline drawing of spare parts for the imagescanner.

4.4.1 Power supply

Parts Specification Remarks Outline drawing

Power supply PA03010-1021 Figure 4.4

CAUTIONIf the Power supply is used, protective measures are required to prevent damage from staticelectricity. (See section 4.6 (3))

Page 70: M4097 Service Guide

4-9

CAUTIONIf the Control PCA is used, protective measures are required to prevent damage from staticelectricity.

4.4.2 Control PCA

Parts Specification Remarks Outline drawing

Control PCA PA20108-B01X Figure 4.5

Figure 4.5 Control PCA

CN8

CN

7

CN

5C

N3

CN8

CN2

CN

9

AE17

EEPROM

Page 71: M4097 Service Guide

4-10

CAUTIONIf the IPC-4D is used, protective measures are required to prevent damage from static elec-tricity. (See section 4.6 (3))

4.4.3 IPC-4D option

Parts Specification Remarks Outline drawing

IPC-4D CA02919-0521 Figure 4.6

Figure 4.6 IPC4D

(Unit: mm)

112

90

Page 72: M4097 Service Guide

4-11

Parts Specification Remarks Outline drawing

4.4.4 Document cover ASY

Documentcover ASY

PA03237-D003 Figure 4.7

(460

)

(492)

(Unit: mm)

Figure 4.7 Document cover ASY

Page 73: M4097 Service Guide

4-12

4.4.5 ADF unit

Parts Specification Remarks Outline drawing

ADF unit PA03237-D020 with offset adjustment sheet Figure 4.8

Figure 4.8 ADF unit

Page 74: M4097 Service Guide

4-13

4.4.6 Pad ASY

Parts Specification Remarks Outline drawing

Pad ASY PA03951-0151 Figure 4.9

Figure 4.9 Pad ASY

Page 75: M4097 Service Guide

4-14

4.4.7 Guide A ASY

Parts Specification Remarks Outline drawing

Guide A ASY PA03951-0152 Figure 4.10

Figure 4.10 Guide A ASY

Page 76: M4097 Service Guide

4-15

4.4.8 ADF motor unit

Parts Specification Remarks Outline drawing

ADF motor unit PA83950-0085 Figure 4.11

Figure 4.11 ADF motor unit

Page 77: M4097 Service Guide

4-16

4.4.9 Sensor unit ASY

Figure 4.12 Sensor unit

Parts Specification Remarks Outline drawing

Sensor unit PA03951-0154 with Cable Figure 4.12

Page 78: M4097 Service Guide

4-17

Figure 4.13 Pick roller

Parts Specification Remarks Outline drawing

Pick roller PA03951-0153 Figure 4.13

4.4.10 Pick rollers

Two rollers are included.

Page 79: M4097 Service Guide

4-18

4.4.11 ADF Belt

Parts Specification Remarks Outline drawing

ADF Belt Figure 4.14U30L-5010-0051#147-8.0

Figure 4.14

Page 80: M4097 Service Guide

4-19

Figure 4.15 Carrier unit

Parts Specification Remarks Outline drawing

Carrier unit PA03237-D021 Figure 4.15

CAUTIONIf the carrier unit is used, protective measures are required to prevent damage from staticelectricity. (See section 4.6 (3))

4.4.12 Carrier unit

If the IPC-4D is used, protective measures are required to prevent damage from static elec-tricity.

Page 81: M4097 Service Guide

4-20

Figure 4.16 Lamp unit

Parts Specification Remarks Outline drawing

Front Lamp PA03237-F004 Figure 4.16

4.4.13 Front Lamp

Page 82: M4097 Service Guide

4-21

4.4.14 FB motor unit

Parts Specification Remarks Outline drawing

FB Motor unit PA03237-F002 Figure 4.17

Figure 4.17 Motor unit

(48)

(78.

3)

(43.7)

Page 83: M4097 Service Guide

4-22

4.4.15 Console unit

Parts Specification Remarks Outline drawing

Console unit PA50951-0201 Figure 4.18

Figure 4.18 Console unit

CAUTIONIf the Console unit is used, protective measures are required to prevent damage from staticelectricity. (See section 4.6 (3))

Page 84: M4097 Service Guide

4-23

4.4.16 Junction PCA

Parts Specification Remarks Outline drawing

Junction PCA PA20108-B05X Figure 4.19

Figure 4.19 Junction PCA

Page 85: M4097 Service Guide

4-24

4.4.17 Optical unit

Parts Specification Remarks Outline drawing

Optical unit PA03237-D022 Figure 4.20

Figure 4.20 Optical unit

CAUTIONIf the Optical unit is used, protective measures are required to prevent damage from staticelectricity. (See section 4.6 (3))

Page 86: M4097 Service Guide

4-25

4.4.18 Back Lamp

Parts Specification Remarks Outline drawing

Back Lamp PA03237-F005 Figure 4.21

Figure 4.21 Back Lamp

Page 87: M4097 Service Guide

4-26

4.4.19 Fan

Parts Specification Remarks Outline drawing

Fan PA49007-0036 Figure 4.22

Figure 4.22 Fan

Page 88: M4097 Service Guide

4-27

4.4.20 DF Sensor Unit

Parts Specification Remarks Outline drawing

DF Sensor Unit PA03951-0156 Figure 4.23

Figure 4.23 DF Sensor Unit

CAUTIONIf the DF Sensor unit is used, protective measures are required to prevent damage from staticelectricity. (See section 4.6 (3))

Page 89: M4097 Service Guide

4-28

Slide pin fitting (M3 Allen wrench)

Eccentric fitting Eccentric fitting

Carrier unit

Figure 4.24 Carrier unit (1) -side view

Carrier unit

Lens fittings

Figure 4.25 Carrier unit (2) -back view

4.5 Non-replacement Parts

Never disassemble the parts described in this section. These parts are factory adjustedbefore shipment. Disassembling these parts seriously affect the performance and functionof the image scanner.

4.5.1 Carrier unit

- Two eccentric fittings (see Figure 4.24)- Two lens fittings (see Figure 4.25)- Two slide pin fittings (see Figure 4.24)

CAUTIONIf the Carrier unit is used, protective measures are required to prevent damage from staticelectricity. (See section 4.6 (3))

Page 90: M4097 Service Guide

4-29

Two screws

One lenssecuringscrew

Eccentricfitting

Figure 4.26 Optical unit

4.5.2 Optical unit

- Two eccentric fittings (See Figure 4.26)- One lens securing screw (See Figure 4.26)- Two screws (See Figure 4.26)

CAUTIONIf the Optical unit is used, protective measures are required to prevent damage from staticelectricity. (See sectin 4.6 (3))

Page 91: M4097 Service Guide

4-30

4.6 Parts Replacement

This section gives notes and procedure for spare parts replacement.

Some of the parts need adjustment or lubrication after replacement. See Section 4.7, “Ad-justment and Lubrication” for details.

(1) Preparations before replacement

- Thoroughly clean unit before working.

- Turn off the power and unplug the power cord from the outlet before starting work.

- Follow disassembly and assembly instructions carefully. Never loosen any screws fromthe non-replacement parts. (See section 4.5)

- Store the disassembled parts so as not to loose them.

- Check the condition and parts count after replacement.

- Assemble the image scanner in reverse order of disassembly.

(2) Types of the screw used

TBD

(3) Precaution for static electricity

Following precaution is needed to avoid electrosatic hazard.

- Put the rist band on your arm.

- Wear electrically conductive shoes.

Page 92: M4097 Service Guide

4-31

4.6.1 Pad ASY/Pick roller/Guide A ASY

(1) Pad ASY replacement

ADF lever

Pad ASY (PA03951-0021)

NOTEThe life span of the pad assembly is about 100,000 sheets or one year.Use the Abrasion counter on the Operator panel to estimate when the Pad assembly needsreplacement.The life span may be decreased by as much as half when carbonless paper is read fre-quently.

a. Pull the ADF lever to open the ADF.

b. Push the pick arm carefully.

Figure 4.27 Pad ASY

Figure 4.28 Open the ADF

Figure 4.29 Pressing pick arm

Page 93: M4097 Service Guide

4-32

Pad assembly

c. Slide the Pad ASY to the left and pull it toward you. Then, being careful not to hook thePad spring, remove the Pad ASY.

NOTEHold both ends of the Pad ASY as shown in the following photo.

Figure 4.30 Pad ASY removal

d. Attach the Pad ASY to the ADF in the reverse sequence of step c.

NOTEFit the Pad assembly pin into the larger hole, and then slide it to the right until it stops.

Figure 4.31 Attaching the Pad ASY

e. Close the ADF.

Figure 4.32 Closing the ADF

Page 94: M4097 Service Guide

4-33

(2) Guide A ASY replacement

a. Slide the ADF lever to open the ADF unit (see Figure 4.28).

b. Remove two thumb screws shown in Figure 4.33.

NOTEUse a Phillips screwdriver if they are tight.

Figure 4.33 Removing the thumb screws

c. With both hands, slide the Guide A ASY to the left and disengage its tip from the righthole. Then lift the right side of the cover and remove it. And mount new guide A ASY inreverse order of removal.

Thumb screws

Figure 4.34 Removing Guide A

Page 95: M4097 Service Guide

4-34

Figure 4.35 Changing the guide A ASY

AB

Frame

Guide A ASY

Thumb screws

d. Mount new guide A ASY in reverse order of removal.Align the guide A ASY to A and B, and then secure the guide A ASY with thumb screwswith a torque of 5 kg-cm (see Figure 4.35).

(3) Pick roller replacement

Figure 4.36 Pick roller

Pick rollers (PA03951-0153)(Two rollers are included)

NOTICEThe life span of the Pick roller is about 200,000 sheets or one year.Use Abrasion counter on the operator panel to estimate when the Pick roller needs replace-ment.The life span may be decreased by as much as half when carbonless sheets are frequentlyread.

a. Remove Guide A ASY as shown in section 4.6.1 (2).

Page 96: M4097 Service Guide

4-35

b. To remove the Pick rollers, turn the stopper counterclockwise.

Figure 4.37 Turning the stopper

Stopper

Pick roller 1

Pick roller 2

Pick roller 1

Pick roller 2

c. To remove the Pick roller 1, move the Pick roller 1 toward the left then lift it.

Figure 4.38 Removing the Pick roller 1

Pick roller 1

left

Page 97: M4097 Service Guide

4-36

Figure 4.39 Removing the Pick roller 2

d. Right after removing the Pick roller 1, remove the Pick roller 2 with the same way.

Pick roller 2

left

e. To attach the new Pick rollers, place the Pick roller 1 from right above the groove for thePick roller 1.

Figure 4.41 Attaching the Pick roller 1

NOTEPut the shaft of the Pick roller 1 into the groove.Then, slide the Pick roller 1 toward the right side.

Note:A Pick roller 1 has thegroove in its rubber.

Note:Make sure that the bush-ing is securely fixed tothe grooves.

Figure 4.42 Sliding the Pick roller 1

right

Page 98: M4097 Service Guide

4-37

f. Attach the Pick roller 2, with the save way shown in Figure 4.43.

Figure 4.43 Attaching the Pick roller 2

Then slide the Pick roller 2 to the right.

Figure 4.44 Sliding the Pick roller 2

NOTEMake sure that the bushing is securely fixed to the grooves.

right

Page 99: M4097 Service Guide

4-38

g. Turn the stopper clockwise to secure the Pick rollers.

Figure 4.45 Tuning the stopper

(4) DF sensor unit

a. Remove the Guide A ASY and Pick rollers as shown in section 4.6.1 (2) and (3).

b. Remove a screw from the leaf spring which supports the DF sensor unit. Then remove theDF sensor unit.

A screwLeaf spring

DF sensor unit

Connector

c. Remove a connector from the DF sensor unit.

d. Mount the unit in reverse order of removal.

Page 100: M4097 Service Guide

4-39

4.6.2 Document cover/ADF cover

(1) Document cover ASY removal

Open up the document cover ASY as shown in Figure 4.46, and slide out in the direction ofarrow at an angle of about 90 degrees.Cover will be retained by detent spring.

Figure 4.46 Document cover ASY removal

Document cover ASY

About 90™

Page 101: M4097 Service Guide

4-40

(2) ADF lever and ADF cover removal

a. Slide the ADF lever to open ADF unit.

b. Remove the ADF lever screws.

c. Remove two ADF cover screws (see Figure 4.47).

d. Close the ADF unit.

e. Pull the edge of the ADF cover in the direction of arrow (see Figure 4.48) remove it whilepaying attention to the hook.

ADF cover screwsThumb screw

ADF lever screw(inside)

ADF coverADF lever

Thumb screw

Figure 4.47 ADF lever and ADF cover

Figure 4.48 ADF cover hook

ADF cover

hook

Page 102: M4097 Service Guide

4-41

4.6.3 Power supply/Control PCA/IPC-4D/FAN

(1) Power suppy replacement

Replace the power supply as follows:

CAUTIONBe careful of static electricity. (See section 4.6 (3))

a. Remove two screws securing the power supply and PCA assembly as shown in Figure4.49.

Figure 4.49 Power supply and PCA assembly removal

b. Pull out the power supply a little with the tab in the direction of arrow in Figure 4.49.Disconnect two ADF cable connectors as shown in Figure 4.50. Pull out and remove thepower supply and PCA assembly with the tab.

tab

screws

Figure 4.50 Connectors

Page 103: M4097 Service Guide

4-42

c. Remove the seven screws to remove PCA cover as shown in Figure 4.51.

d. Remove five screws from the power supply and disconnect the cable to the Control PCA asshown in Figure 4.52. Then remove the power supply (Figure 4.53).

Figure 4.51 PCA cover

Figure 4.53 Power supply removal

Figure 4.52 Power supply removal

e. Mount the power supply in reverse order of removal. When mounting the power supplyand PCA assembly, place the ADF cable in the mechanism frame to prevent the ADF cablebeing caught between the power supply and the frame.

PCA cover

Power supply

Page 104: M4097 Service Guide

4-43

(2) Control PCA replacement

Replace the Control PCA as follows:

CAUTIONBe careful of static electricity. (See section 4.6 (3))

a. Turn off the image scanner and also unplug the AC power cord from the outlet.Pull out the power supply and PCA assembly and then disconnect the connector betweenthe power supply and Control PCA.See Section 4.6.3 (1) “Power supply replacement” for details on procedure.

b. Remove seven screws to detach the PCA cover. (Figure 4.54)

Figure 4.54 PCA cover

c. Remove seven screws from Control PCA, then remove the Control PCA. (Figure 4.55)

Figure 4.55 Control PCA

PCA cover

Control PCA

Page 105: M4097 Service Guide

4-44

d. For the image scanner with option, remove the option according to Section 4.6.3 (3) “IPC-4D replacement”.

e. Remove the EEPROM on the old Control PCA and mount it on a new Control PCA.

NOTICELocation of the EEPROM is shown in Figure 4.5.

f. Mount the Control PCA in reverse order of removal.

(3) IPC-4D replacement

Replace the IPC-4D option board as follows:

CAUTIONBe careful of static electricity. (See section 4.6 (3))

a. Remove the Power supply and PCA assembly, then remove PCA cover. See the procedurein Section 4.6.3 (1) and (2) for details.

b. Remove a screw from the IPC-4D option board and remove it. (Figure 4.56)

c. Mount the new IPC-4D option board in reverse order of removal.

Figure 4.56 IPC-4D option board

IPC-4D

Page 106: M4097 Service Guide

4-45

(4) Fan replacement

Replace the Fan as follows.

a. Remove the Power supply and Control PCA assembly from the scanner and remove thePCA cover as shown in Section 4.6.3 (1) “Power supply replacement”.

b. Remove the connector from the control PCA. And remove two screws from the chasis.

c. Remove screw B from the Fan. And disconnect the connector. (Figure 4.57)

d. Mount the Fan in reverse order of removal.

NOTICEThe cable from the Fan shall be routed under the Fan and cable B, then connected to theconnector. And also please make sure that the cable under the FAN do not touch the fanblade.

Figure 4.57 Fan

Connector Screws

Page 107: M4097 Service Guide

4-46

4.6.4 Upper cover/Console unit

a. Remove the document cover ASY, ADF lever, and ADF cover. See section 4.6.2 “Documecover/ADF cover” for removal procedures.

b. Slide the ADF lever to open the ADF unit.

c. Remove the four screws and loose screw A in Figure 4.58.

Figure 4.58 Upper cover removal

screw (Silver colored long)

Screws (Brown colored short)

screw A

Screw(Silver colored long)

ConnectorCSL cableConsole unit

Figure 4.59 CSL cable removal

d. Close the ADF unit.

e. Remove the upper cover from the back and slide to the front. Be careful not to pull thecable hard.

f. Remove the CSL cable from the cable clamp and disconnect the connector from the con-sole unit. (Figure 4.59)

CAUTIONWhen you hold the console unit, protective measures are required to prevent damage fromstatic electricity. (See section 4.6 (3))

Page 108: M4097 Service Guide

4-47

g. Remove the four screws to take out the panel unit from the upper cover.

Figure 4.60 Panel unit removal

NOTEWhen you order the upper cover unit as a spare parts, the console unit will not be included.Therefore, you need to keep the console unit when you replace the upper cover unit.

h. Remove the two screw to take out the cosole unit.

CAUTIONWhen you hold the console unit, protective measures are required to prevent damage fromstatic electricity. (See section 4.6 (3))

Figure 4.61 Console unit removal

Four screws

Panel unit

Console unit

Page 109: M4097 Service Guide

4-48

4.6.5 Optical unit and Back lamp

(1) Optical unit replacement

a. Remove the ADF lever and ADF cover as shown in Section 4.6.2 (2).

b. Remove a connector from PCA. Then remove a connector from the ADF junkcion PCA.(Figure 4.62)

Figure 4.62 Removing the connectors

NOTEWhen removing a connector from PCA, please use flat screw deiver as shown the follow-ing figures.

ConnectorPCA

Connector Inverter

Junction PCA

Page 110: M4097 Service Guide

4-49

Screw

c. Remove a screw from ADF unit. (Figure 4.63)

Figure 4.63 Removing the Optical unit

Page 111: M4097 Service Guide

4-50

d. Open the ADF unit. Open the Optical unit about 90° and move the unit in A direction.(Figure 4.64)

Figure 4.64 Removing the Optical unit

e. New Optical unit will come with the Back lamp separated. So screw new Back lamp onthe frame of new Optical unit. See Section 4.6.5 (2) “Back lamp replacement”.

f. Mount new Optical unit in reverse order of removal.

NOTICEDo not touch the mirrors and PCA of Optical unit.Place the Optical unit up-side down.Before mounting the new Optical unit, clean the surface of the mirrors by blower brush.

about 90°

Optical unit

B

Support axis

Cross section of B part

A

Page 112: M4097 Service Guide

4-51

(2) Back lamp replacement

a. Remove the Optical unit as shown in the Section 4.6.5 (1).

b. Remove a connector from the Lamp inverter. (See Figure 4.66)

c. Remove two screws from the Back lamp. (See Figure 4.65)

Figure 4.65 Back lamp replacement

d. Mount the new lamp in reverse order of removal.

NOTICEThe cable from the Back lamp shall be routed through the groove of the optical unit frame.

Figure 4.66 Back lamp connector

Lamp inverter

Connector

frame

cable

screws from the Back lamp(self-tapping)

Page 113: M4097 Service Guide

4-52

4.6.6 ADF motor/ADF belt/Sensor unit/ADF unit

(1) ADF motor unit replacement

a. Remove the ADF lever and ADF cover. See Section 4.6.2 (2) for details.

b. Disconnect a connector from ADF motor (See Figure 4.67).

c. Remove two screws from the ADF motor unit (see Figure 4.67). And remove the ADFmotor.

Figure 4.67 Removing the ADF motor unit

d. Mount the new ADF motor unit in reverse order of removal.

e. Adjust the belt tension (see Step C in Section 4.6.6 (2)).

Connector

ADF motor unit screw

Page 114: M4097 Service Guide

4-53

(2) ADF Belt replacement

a. Remove the ADF lever and upper cover, roose two screws from the ADF motor unit asshown in Figure 4.68, and then remove the belt.

b. Place a new belt on the pulley C and D as shown in Figure 4.68 and then on the motorpulley.

c. Adjust the belt tension by moving the motor in the direction of arrow B so that the slack Aat the center between pulleys C and D is as indicated by the following expressions. Securethe motor after adjustment.

F = 300 (gf)A = 1.5 5 0.5 (mm).

(Make sure that two motor unit screws are loose when adjusting the belt tension.)

d. Tighten two screws on the ADF motor unit.

Figure 4.68 Changing the belt

A

B

Pulley DPulley C

Center: A

bout 24 mm

Page 115: M4097 Service Guide

4-54

(3) Sensor unit replacement

a. Remove the Optical unit as described in Section 4.6.5 (1) “Optical unit replacement”.

b. Remove two screws from the clamps and detach the cable from the clamps.(See Figure 4.70)

c. Remove two sensor unit screws and detach the sensor unit. (See Figure 4.69)

d. Mount the sensor unit in reverse order of removal.

sensor unit screws

Figure 4.69 Changing the sensor unit

cablescrew from the clamp

Figure 4.70 Cable clamp

Page 116: M4097 Service Guide

4-55

(4) ADF unit replacement

a. Remove the document cover, ADF cover and upper cover. See Section 4.6.2 and 4.6.4 fordetails.

b. Remove the Optical unit. See Section 4.6.5 (1) “Optical unit replacement”.

c. Remove two screws shown in Figure 4.71 and two screws shown in Figure 4.72.

CAUTIONBe careful of static electricity. (See section 4.6 (3))

Figure 4.71 ADF unit (1)

Figure 4.72 ADF unit (2)

screws(Silver colored long)

screws(Silver colored long)

Page 117: M4097 Service Guide

4-56

d. Mount new ADF unit in reverse order of the steps above. At the mounting the ADF unit,please be careful to *1.

e. Perform the ADF offset adjustment according to Section 4.8.5.

f. Set the sub-scanning magnification value in the #0A of EEPROM. The value is shown inthe sheet attached to the new ADF unit. (See section 4.8.6)

*1 Mount the ADF unit as follows:

- Place the ADF unit on the document board assembly so that the ADF positioning tab is (A inFigure 4.73) in the slot on the document board assembly (B in Figure 4.74) (place the oppositepositioning tab in the slot B’).

- Secure the ADF unit on the document board assembly with screws (see Figures 4.71 and 4.72).Before tightening ADF fixing screws, push the ADF unit in the direction of the arrow D and E infiguer 4.74.

CAUTIONDo not move the position of the spring wire from the Figure below unless otherwise specified.

Spring wire (Correct position)

Page 118: M4097 Service Guide

4-57

Front

Slots

Figure 4.74 ADF unit (2)

Figure 4.73 ADF unit (1)

B'

B

C

Positioning tab

D

E

A

Page 119: M4097 Service Guide

4-58

4.6.7 Document board assembly

a. Remove the upper cover and the ADF unit (see Sections 4.6.4 and 4.6.6 (4) for details).

b. Remove the document board assembly. (Remove two screws shown in Figure 4.75 and lift the document board assembly.)

Figure 4.75 Removing the document board assembly

c. Mount the document board assembly in reverse order of removal.

CAUTIONWhen you place the document board assembly on the desk place it upside down.

screw

NOTICEBe careful not to drop the spring shown in Figure 4.77.

Desk

Document board assembly

Page 120: M4097 Service Guide

4-59

NOTICEPlease confirm that the edge of the document board assembly is inside of the tab.

4.6.8 FB motor unit/Carrier unit/Front lamp/Junction PCA

(1) FB Motor unit replacement

a. Remove document boad assembly (see Sections 4.6.7).

b. Remove the CR belt from the carrier unit. (See Figure)

c. Remove the screw A shown in Figure 4.82.

d. Remove the CR belt from the pulley as shown in Figure 4.76.

PulleyCR Belt

Connector toHome positionsensor

Figure 4.76 Removing the CR belt (1)

Good Bad

Page 121: M4097 Service Guide

4-60

(2) Carrier unit replacement

a. Remove the document board assembly. (See section 4.6.7)

b. Remove the screw (on the right side of the mechanism frame) fixing the carrier shaft (seeFigure 4.78).

Figure 4.78 Removing the carrier shaft

Carrier shaft screw(Silver colored large) Mechanism frame

e. Remove two screws from the FB motor unit (see Figure 4.77 and Figure 4.85).

Figure 4.77 Removing the FB motor unit

FB motorunit screws(Silver colored long)

f. Remove the FB motor unit and disconnect the connector.

g. Mount the new motor unit in reverse order of removal.

Page 122: M4097 Service Guide

4-61

d. Move the carrier unit into the center ,and pull the carrier shaft to the left. (See figure 4.79.)Remove the belt in the direction of arrow A (See figure 4.81), then remove the carrier unit.

Carrier shaft

Belt

Carrier unit

Spring

Figure 4.79 Removing the carrier shaft

e. Disconnect the carrier cable (see Figure 4.80).

Disconnect the connector in the direction of arrow.

CAUTIONBe careful of static electricity. (See section 4.6 (3))

Figure 4.80 Removing the carrier cable (1)

Connector

Carrier cable

Arrow A

Left

Page 123: M4097 Service Guide

4-62

If it is difficult to attach the carrier belt to the carrier frame, loosen the screw A shown inFigure 4.82. Tighten the screw A after setting the carrier belt on the carrier frame.

Figure 4.82 Loosening the carrier belt tension

NOTE1. Do not touch the carrier shaft without gloves or cloth.2. Pay sufficient attention so that the carrier shaft may not be scratched by the side panel

of the frame when moving the carrier shaft.

screw A (Brown colored long)carrier shaft

Felt pad (inside)

f. Mount the new carrier unit on the image scanner in reverse order of removal.

Carrier frame

Since the carrier belt and carrier frame are toothed, check alignment during fitting.

CR belt

Figure 4.81 Mounting the CR belt

Page 124: M4097 Service Guide

4-63

g. Mount each part in reverse order of removal.

NOTICEWhen inserting the carrier shaft, be careful not to dislocate the felt pad in carrier frame.The felt pad is observed by removing the Front lamp from the carrier frame. (Figure 4.82)

h. After the carrier unit has been mounted, adjust the offset of the ADF and flatbed in the testmode (see Sections 4.8.5).

(3) Front Lamp replacement

a. Remove the carrier unit as described in Section 4.6.8 (2) “Carrier unit replacement”.

b. Remove the screw from the lamp unit as shown in Figure 4.83.

c. Disconnect the connector.

d. Remove the lamp unit.

e. Mount the new lamp unit in reverse order of removal. Note that the lug at the A end oflamp unit be placed in the slot. (See Figure 4.83)

Lamp unit screw

Carrier unit (top view)

Carrier unit (view from ADF side)

Connector

Figure 4.83 Changing the lamp unit

A

part B

NOTICEThe cable from the Front lamp is long. Therefore twist the cable and push it into the partB in Figure 4.83 to prevent the cable blocking the light in the Optical unit.

Page 125: M4097 Service Guide

4-64

(4) Junction PCA replacement

Replace the Junction PCA as follows.

a. Pull out the Power supply and PCA assembly a little. (See the Section 4.6.3 (1) “Powersupply replacement”)

b. Remove the document board assembly. (See the section 4.6.7)

c. Remove two screws from the Junction PCA. (See Figure 4.84)

NOTICEThe RFI shield plate is not shown in the left figure.

Figure 4.84 Junction PCA

f. Remove the carrier cable from the Junction PCA. Also, remove three connectors fromJunction PCA.

NOTICEWhen releasing the carrier cable from the cable, use your fingernail to gently pull up eachend of the connector. Then remove the carrier unit.

The cable fromsensor

screws

carrier cable

The cable fromFB motor unit

The cable fromOperator panel

Page 126: M4097 Service Guide

4-65

carrier cable

g. Mount the Junction PCA in reverse order of removal.

Page 127: M4097 Service Guide

4-66

4.7 Adjustment and Lubrication

This section explains settings and lubrication after the replacement.

4.7.1 Lubrication

Lubricate the image scanner as follows:

1 – A – C – Y

Table 4.2 Lubrication

6……Every six monthsY……AnnuallyC……Thin and evenlyA……Sumitec 731 (Sumiko) Or, Alvania Grease No. 2 (Shell)B……Terrace oil 46 (Shell)

Indicates the part to be lubricated by a num-ber

Lubrication cycleAmount of lubricantType of lubricantLubricating location number

Location Type of Amount of Lubrication Lubricating Figurenumber lubricant lubricant cycle location

1 B C 6 Carrier shaft Figure 4.85

2 A C 6 Carrier guide rail Figure 4.86

3 A C Y ADJ pulley shaft Figure 4.87

Figure 4.85 Carrier shaft

Carrier shaft (1-B-C-6)

Page 128: M4097 Service Guide

4-67

Carrier guide rail top(2-A-C-6)

Figure 4.86 Carrier guide rail

Connector

ADJ pulley shaft(3-A-C-Y)

Figure 4.87

Page 129: M4097 Service Guide

4-68

Features

Scanner tests the FB or ADF single sheet reading.Scanner tests not only the feeding but also AGCcontrol of carrier unit and Optical unit.

Scanner continuously tests the feeding and AGCcontrol until “Exit” is pressed.

Scanner automatically adjusts the offset of FB im-age, ADF front image and ADF back image.

This function supports the inquiry and over-writ-ing of the EEPROM data.

Scanner tests the function of the LCD, LEDs andswitches on the operator panel.

Scanner tests the switches on ADF indicating theON/OFF real time status on LCD.

Scanner displays the firmware version in PROM.

Scanner displays the accumulated sheet numberwhich ADF has fed.

Remarks

See section 4.8.3

See section 4.8.4

See section 4.8.5

See section 4.8.6

See section 4.8.7

See section 4.8.8

See section 4.8.9

See section4.8.10

4.8 Test modes for maintenance

4.8.1 Activating the Test mode

Test mode is activated by the following procedure.

(1) Turn the power ON by pressing “Start” button and “I” side of the power switch together.At first the scanner displays “Warming-up Now!!:T”

Warming-up Now!!:T

(2) When Test mode is ready, the scanner displays Screen T1.

T01 Single Test feed

Screen T1

By pressing “Next” or “Previous” button, you can select the Test mode as shown inthe table 4 in section 4.8.2.

4.8.2 Test mode functions

Following ten test modes are selectable by pressing “Next” or “Previous” button.

Table 4. Test mode functions

LCD display

T01 Single Test feed

T02 Multi Test feed

T03 Offset Adjustment

T04 EEPROM Setting

T05 OP Panel Test

T06 ADF Sensor Test

T07 PROM Version

T08 Life Counter

NOTEHere after FB means Flatbed.

Page 130: M4097 Service Guide

4-69

4.8.3 T01 Single Test feed

Scanner tests the FB or ADF single sheet reading. Scanner tests not only the feeding butalso AGC control of carrier unit and Optical unit. Single Test feed is done by the followingprocedures.

(1) After activating the Test mode, select Screen T1 by pressing “Next” or “Previous” button.

T01 Single Test feed

Screen T1

(2) Press “Start”, then the scanner displays Screen T11.

Resolution=100/150/200/240/300

Screen T11

Select the resolution (DPI) by pressing “” or “ ” button. 400, 600dpi or 800 dpi mayappear when pressing “” button.

(3) Press “Start” to activate the Single test feed.

If no documents are set on the ADF paper chute, scanner conducts the FB test feeding. Ifdocuments are set on ADF paper chute, scanner conducts the ADF eeeding.When “Stop” is pressed, scanner stops the Single Test feed, and displays Screen T1.

Features

This function supports the setting of Product ID ofSCSI interface.Product ID is selectable from M3097DG/M3096G/M3096GX.

This function supports the baud rate setting ofserial interface. Baud rate is selectable from9600/4800/2400/1200 bps.

Scanner tests the image memory.

This function can show the first date the scannerstarted to use.

This function can show the Error records the scan-ner encountered.

Remarks

See section4.8.11

See section4.8.13

See section4.8.14

See section4.8.15

LCD display

T09 Product ID

T10 Baud Rate

T11 Memory Test

T12 First Date

T13 Error Log

Table 4. Test mode functions (continued)

Page 131: M4097 Service Guide

4-70

4.8.4 T02 Multi Test feed

Scanner continuously tests the Fladbed or ADF paper feeding. When the ADF is selected,AGC control is done for backside optical to, test it until “Exit” is pressed. Multi Test feedis done by the following procedures.

(1) After activating the Test mode, select Screen T2 by pressing “Next” or “Previous” button.

T02 Multi Test feed

Screen T2

(2) Press “Start”, then the scanner displays Screen T21.

Resolution=100/150/200/240/300

Screen T21

Select the resolution (dpi) by pressing “” or “ ” button. 400, 600dpi or 800dpi mayappear when pressing “” button.

(3) Press “Start” to activate the Multi test feed.

When scanner displays “Paper Empty”, press “Stop” button to reset the “Paper Empty”.

If no documents are set on the ADF paper chute, scanner conducts the FB test feeding. Ifdocuments are set on ADF paper chute, scanner conducts the ADF feeding.When “Stop” is pressed, scanner stops the Multi Test feed, and displays screen T2.

Page 132: M4097 Service Guide

4-71

4.8.5 T03 Offset Adjustment

Scanner automatically adjusts the offset of FB image, ADF front image and ADF backimage. Offset adjustment is done by the following procedures.

(1) After activating the Test mode, select Screen T3 by pressing “Next” or “Previous” button.

T03 Offset Adjustment

Screen T3

(2) Press “Start”, then the scanner displays Screen T31.

Offset Adjustment ADF(F) ADF(B)/FB

Screen T31

Select the adjustment mode by pressing “” or “ ” button where;ADF(F) : Front side image of ADFADF(B) : Back side image of ADFFB : Flatbed (FB)

Finally press “Start” to start the offset adjustment mode.

NOTICEPlace the Offset adjustment sheet as shown in figure 4.89 on the flatbed or ADF paperchute before starting the Adjustment.Offset adjustment sheet must be;(1) Face down for ADF(F) adjustment(2) Face up for ADF(B) adjustment

NOTICESet the guides on the ADF paper chute so that the guide touches the sheet.

NOTICEThe format of the Offset adjustment is shown in Figure 4.89.

When “Stop” is pressed, scanner displays Screen T3.

(3) The scanner displays Screen T32 during adjustment.

ADF(F) Adjust

Screen T32

When “Stop” is pressed during Offset adjustment, scanner stops the adjustment, and dis-plays Screen T3.

Page 133: M4097 Service Guide

4-72

(4) If the result of Offset adjustment is good, scanner displays Screen T33 where;

Good H:AAA:BBB V:CCC:DDD

Screen T33AAA: Offset correction value of main scanning offset (This value is same

as EEPROM address #00 or #02 or #07)BBB: Skew A (See NOTE 2)CCC: Offset correction value of sub-scanning offset

(This value is same as EEPROM address #01 or #03 or #08)DDD: Skew B (See NOTE 2)

Go to (5).

See NOTE 2 for the accuracy of the adjustment.

If the result of Offset adjustment is bad, scanner displays Screen T36 where;

NG. H:AAA:BBB X V:CCC:DDD

Screen T36X: Error No.Refer to NOTE 1 for the details of X.Press “Start” or “Stop” to return to the Screen T31.

(5) Press “Enter” to display the EEPROM setting screen (Screen T34).

Offset adjustment EEPROM Write? N/Y

Screen T34

When you want to set the data, select “Y” and press “Enter”. Then scanner displays screenT35. At Screen T35, select “Y” and press “Enter”. The offset data is stored in EEPROM.

Are you sure? No/Yes

Screen T35

When you do not want to set the data, select “No” and press “Enter”, scanner returns toscanner T31 without setting the data.Any time “Exit” is pressed scanner stops setting, and returns Screen T31.

Page 134: M4097 Service Guide

4-73

a b

c

Skew A = a-b (@400dpi)

Skew B = c-d (@400dpi)

d

NOTE 1Error No. (X) means as follows.

X Meaning Remarks

1: Leading edge was not detected.(White was not detected.)

2: Leading edge was not detected.(Black was not detected.)

3: Left side edge was not detected.(White was not detected.)

4: Left side edge was not detected.(Black was not detected.)

9: Skew A (See NOTICE 2) is too large. AAA, CCC are blank.

10: Skew B (See NOTICE 2) is too large.

13: The marking for detecting the offset for AAA, BBB, CCC,the backside was not found. DDD are blank.

NOTE 2The accuracy after the Offset adjustment may be;

0 ≤ (Smaller value of a or b) ≤ 32 (@400dpi)0 ≤ (Smaller value of c or d) ≤ 24 (@400dpi)

Skew A and Skew B means as follows.

AAA, BBB, CCC, DDDare blank.

Page 135: M4097 Service Guide

4-74

Figure 4.89 Test document format

297 ± 0.5 mm

This area can beblack or white.

Area to be colored black

10 mm 10 mm

10 mm

420 ± 2 mm

10 mm

Page 136: M4097 Service Guide

4-75

4.8.6 T04 EEPROM Setting

This function supports to read and/or write the EEPROM data. EEPROM setting is doneby the following procedures.

NOTERefer to Section 5.3 for the EEPROM data explanation.

(1) After activating the Test mode select Screen T4 by pressing “Next” or “Previous” button.

T04 EEPROM Setting

Screen T4

(2) Press “Start”, then the scanner displays Screen T41.

(An Example)

EEPROM Setting #00-0C(04 08 80)

Screen T41

Address and four data are displayed as follows.

EEPROM Setting #AB-CD(EE FF GG)

AddressData of address AB

Data of address AB+1Data of address AB+2

Data of address AB+3

CAUTIONThe data written on the EEPROM is important.Un neccesary changes might be a possible cause of inproper scanner operation. To recoverthe data, writting down the data before rewrite the EEPROM.

When “Exit” is pressed here, scanner returns to Screen T4.

(3) Select A (upper digit of the address) or B (lower digit of the address) by pressing “” or“ ”. Then press “Next” to increment the digit or press “Previous” to decrementthe digit. Scanner displays the data in accordance with the address change.

Page 137: M4097 Service Guide

4-76

(4) Finally press “Enter” to close this screen. Scanner displays Screen T42.

EEPROM Write? No/Yes

Screen T42

If you want to over-write the data, go to (5).If you do not want to over-write it, select “No” by pressing “” or “ ” and press “Enter”.After “Exit” is pressed, scammer returns to the Screen T4 or T41.

(5) Select “Yes” by pressing “ ” or “ ” and press “Enter”. Scanner displays Screen T43.At Screen T43, select “Yes” by pressing “” or “ ” and press “Enter”.

Are you sure? No/Yes

Screen T43

If you do not want to over-write it, select “No” by pressing “” or “ ” and press “Enter”.When “Exit” is pressed, scanner returns to the Screen T41 without over-writing the data.

4.8.7 T05 Operator Panel Test

Scanner tests the function of the LCD, LEDs and switches on the operator panel. OperatorPanel Test is done by the following procedures.

(1) At Screen T5, press “Enter” to start the test.

T05 OP Panel

Screen T5

The test is done in the following sequence. → All black (one second)

LCD displays pattern 1LCD displays pattern 2All whiteTurn back light off

While LCD displaying those pattern, LEDs blinks in two seconds cycle.If you press a button, LCD stops the LCD displays the name of button while the button ispressed.When “Stop” is pressed and released, scanner returns Screen T5.

Page 138: M4097 Service Guide

4-77

4.8.8 T06 ADF Sensor test

Scanner tests the switches on ADF indicating the ON/OFF real time status on LCD. ADFsensor test is done by the following procedures.

(1) After activating the Test mode, select Screen T6 by pressing “Next” or “Previous” button.

T06 ADF Sensor

Screen T6

(2) Press “Start”, then the scanner displays Screen T61.

E0 C0 T0 OM:0/67A30 A40 B40 B50 (An example)

Screen T61

Sensors and its status are displayed as follows.

E : Paper empty sensor (1= paper exists, 0= No paper exists)C : Cover open sensor (1=open, 0=close)T : Paper top sensor (1= paper exists, 0= No paper exists)OM : OMR sensor (1= paper exists, 0= No paper exists)A3 : A3 sensor (1= paper exists, 0= No paper exists)A4 : A4 sensor (1= paper exists, 0= No paper exists)A5 : A5 sensor (1= paper exists, 0= No paper exists)B4 : B4 sensor (1= paper exists, 0= No paper exists)B5 : B5 sensor (1= paper exists, 0= No paper exists)

When you press the sensor, scanner displays its status immediately.When “Stop” is pressed, scanner returns to Screen T6.

(3) Press “Next” or “Previous” button to show following Screen T62.Then press “Next” or “Previous” to swith Screen T62 to T61.

DF I:xx G:yy zz(1st I:XX G:YY)Z

Screen T62

xx : LED drive current settingyy : Amprifier Gain settingzz : Current output valueXX : The LED drive current when the scanner started up.YY : The amprifier gain setting when the scanner started up.Z : Paper exists or not (1= paper exists, 0= No paper exists)

When “Stop” is pressed, scanner returns to Screen T6.

Page 139: M4097 Service Guide

4-78

4.8.9 T07 PROM Version

Scanner displays the firmware version in PROM. It is displayed by the following proce-dures.

(1) After activating the Test mode, select Screen T7 by pressing “Next” or “Previous” button.

T07 PROM Version

Screen T7

(2) Press “Start”, then the scanner displays Screen T71.Program level in PROM is displayed.

Program Level #******* xxx

Screen T71

****** : Firmware Numberxxx : Revision

When “Stop” is pressed, scanner returns to Screen T7.

4.8.10 T08 Life Counter

Scanner displays the accumulated sheet number which ADF has fed. Life counter is dis-played by the following procedures.

(1) After activating the Test mode, select Screen T8 by pressing “Next” or “Previous” button.

T08 Life Counter

Screen T8

(2) Press “Start”, then the scanner displays Life Counter as shown in Screen T81.

Life Counter XXXXXXXX

Screen T81

When “Stop” is pressed, scanner returns to Screen T8.

Page 140: M4097 Service Guide

4-79

4.8.11 T09 Product ID

This function supports the setting of Product ID of SCSI interface. Product ID is set by thefollowing procedures.

(1) After activating the Test mode select Screen T9 by pressing “Next” or “Previous” button.

T09 Product ID

Screen T9

(2) Press “Start”, then the scanner displays Screen T91. Select the Product ID by pressing“ ” or “ ” button. M3096G/M3096GX/M3097DG/M4097D may appear when press-ing “ ” button. Finally press “Enter” to set the Product ID.

Product ID M4097D/M3097DG

Screen T91

When “Stop” is pressed, scanner returns to Screen T91 without changing the Product ID.

4.8.12 T10 Baud Rate

This function supports the baud rate setting of RS232C interface between the scanner andthe board in the Third Party Slot. Baud rate is set by the following procedures.

(1) After activating the Test mode, select Screen TA by pressing “Next” or “Previous” button.

T10 Baud rate

Screen TA

(2) Press “Start”, then the scanner displays Screen TA1. Select the baud rate by pressing “”or “ ” button. Finally press “Start” to set the Baud rate.

Baud rate9600/4800/2400/1200

Screen TA1

When “Exit” is pressed, scanner returns to screen TA without changing the baud rate.

NOTEThe default for Third Party Slot is 9600 bps.

NOTICEWhen the Fujitsu Video Option Board (ID=7) is installed, this function will be effective onthe default baud rate of the video interface. In the case the other boards (ID=0,1,2,3,4,5,6)are installed or no board is installed, this function will be effective on the delault baud ratefor third party interface boards. The ID of the boards can be seen by the “Set up mode”described in the Operator’ s Guide.

Page 141: M4097 Service Guide

4-80

4.8.13 T11 Memory Test

Scanner tests the image memory. Memory test is done by the following procedures.

(1) After activating the Test mode select Screen TB by pressing “Next” or “Previous” button. Press “Start” to activate the memory test. Scanner displays Screen TB1 during thetest.

T11 Memory Test

Screen TB

Memory Test

Screen TB1

(2) If the result of the memory test is good, scanner displays Screen TB2.

Memory Test 32MB Good

Screen TB2 (Example)

If the result of the memory test is bad, scanner displays Screen TB3.

Memory Test NG

Screen TB3

Any time “Stop” is pressed, scanner returns to Screen TB.

Page 142: M4097 Service Guide

4-81

4.8.14 T12 First DateThe scanner records the date when it is started to use. Following can tell how you see thedate via operation panel.

(1) After activating the Test mode, select Screen TC1 by pressing “Next” or “Previous” button.

T12 First Date

Screen TC

(2) Press “Start”, then the scanner displays Screen TC1.

First Reading Date yy/mm/dd

Screen TC1

yy : Year (last two digit)mm : Monthdd : Date

When “Stop” is pressed, scanner returns to Screen TC.

4.8.15 T13 Error LogThe scanner records the error log when it detects some errors. Following can tell how yousee the log data via operation panel.

NOTICEThe following “Alarms” are recorded.- Optical Alarm (Front Side)- Optical Alarm (Back Side)- Fan Alarm- Flatbed Mechanical Alarm- Motor Fuse Alarm- Lamp Fuse Alarm- Image Transfer Alarm- Memory Alarm- SCSI Fuse Alarm- IPC Alarm

(1) After activating the Test mode, select Screen TD1 by pressing “Next” or “Previous” button.

T13 Error Log

Screen TD

Page 143: M4097 Service Guide

4-82

(2) Press “Start”, then the scanner displays Screen TD1.

Optical(F) xxxOptical(B) yyy

Screen TD1

xxx : How many times Optical Alarm (Front Side) occurred.yyy : How many times Optical Alarm (Back Side) occurred.

When each time “Stop” is pressed, scanner returns to Screen TD.

(3) Press “Next” or “Previous” button, you can select theScreen TD2, TD3, TD4 and TD5 as well as TD1.When each time “Stop” is pressed, scanner returns to Screen TD.

Mechan ica l xxxFAN yyy

Screen TD2

xxx : How many times Flatbed Mechanical Alarm occurred.yyy : How many times FAN Alarm occurred.

Moterfuse xxxLampfuse yyy

Screen TD3

xxx : How many times Motor Fuse occurred.yyy : How many times Lamp Fuse occurred.

Img Trans xxxMemory yyy

Screen TD4

xxx : How many times Image Transfer occurred.yyy : How many times Memory Alarm occurred.

SCSI fuse xxxIPC Board yyy

Screen TD5

xxx : How many times SCSI Fuse Alarm occurred.yyy : How many times IPC Alarm occurred.

Page 144: M4097 Service Guide

4-83

4.9 Parts Requiring Periodic Replacement

Table 4.4 Parts requiring periodic replacement

No. Name of parts Drawing No. Replacement condition Replacement procedures

1 Pad ASY PA03951-0151 Annually or every 100,000 See Section 4.6.1 (1)pages of paper (*1)

2 Pick roller PA03951-0153 Annually or every 200,000 See Section 4.6.1 (3)pages of paper (*1)

*1: These replacement cycle may vary by the paper quality and cleaning result.

Page 145: M4097 Service Guide

A-1

APPENDIX

A-1 EEPROM Value

Page 146: M4097 Service Guide

A-2

A.1 EEPROM Value

A.1.1 EEPROM data list

Following table shows the EEPROM data. The data which is written as “Variable” at main-tenance setting can be changed by the EEPROM setting procedure in Section 4.8.6.The data in address #00 to #04 and #06 to #08 are changed by the offset adjustment.

NOTICEDo not change the data which is written as X'(00) or X'(--). X'(--) means that the scannermay change the data.

CAUTIONDon't change the value described as X'(--). Otherwise the scanner might not work properlyafter the modification.

NOTICEFujitsu reserves the right to change the contents at any time without notice.

Address Data Factory Setting atDefault maintenance

#00 Main scanning offset adjustment value of flatbed adjusted

#01 Sub-scanning offset adjustment value of flatbed

#02 Main scanning offset adjustment value of ADF(Front)

#03 Sub-scanning offset adjustment value of ADF(Front)

#04 Reserved

#05 Reserved X'(00) X'(00)

#06 Sub-scanning offset adjustment value of flatbed adjusted

#07 Main scanning offset adjustment value of ADF(Back)

#08 Sub-scanning offset adjustment value of ADF(Back)

#09 Reserved X'(00) X'(00)

#0A Sub-scanning magnification correction value of ADF adjusted Variable

#0B Sub-scanning magnification correction value of flatbed adjusted Variable

#0C Reserved X'(00) X'(00)

#0D Reserved X'(00) X'(00)

#0E Reserved X'(00) X'(00)

#0F ADF(Back) density correction adjusted Variable

#10 Default document size setting *1 Variable

#11 Default Binary / Halftone / White level following settingX'(00) Variable

#12 Default reading density setting X'(00) Variable

#13 ADF(Front) and flatbed density correction adjusted Variable

#14 Default resolution value / ADF or flatbed reading settingX'(00) Variable

#15 Reserved X'(00) X'(00)

#16 Video Option Board Baud Rate and SCSI Setting X'(01) X'(--)

#17 SCSI ID X'(05) X'(--)

By Offsetadjustment

By Offsetadjustment

*1 X'80' for Japan, X'00' for Europe/Asia/the US.

Page 147: M4097 Service Guide

A-3

Address Data Factory Setting atDefault maintenance

#18 Reserved X'(00) X'(00)

#19 Reserved X'(00) X'(00)

#1A Lamp turn on time X'(00) X'(00)

#1B Sub-scanning white overwrite width of flatbed X'(00) Variable

#1C Main scanning white overwrite width of flatbed X'(00) Variable

#1D Double Feed Detection setting X'(00) X'(--)

#1E Reserved X'(00) X'(00)

#1F Reserved X'(00) X'(00)

#20 IPC Pre-set setting X'(00) X'(--)

#21 Reserved X'(00) X'(00)

#22 Reserved X'(00) X'(00)

#23 Reserved X'(00) X'(00)

#24 SCSI Terminator/Interface Select X'(00) X'(--)

#25 Reserved X'(00) X'(00)

#26 Internal Use X'(00) X'(--)

#27 Internal Use X'(00) X'(--)

#28 Black level correction of flatbed adjusted Variable

#29 Black level correction of ADF(Front) adjusted Variable

#2A Black level correction of ADF(Back) adjusted Variable

#2B Reserved X'(00) X'(00)

#2C Internal Use X'(00) X'(--)

#2D Internal Use X'(00) X'(--)

#2E Internal Use X'(00) X'(--)

#2F Internal Use X'(00) X'(--)

#30 Reserved X'(00) X'(00)

#31 Reserved X'(00) X'(00)

#32 Reserved X'(00) X'(00)

#33 Reserved X'(00) X'(00)

#34 White overwrite control of flatbed X'(04) Variable

#35 ADF offset (Front) X'(00) X'(--)

#36 ADF offset (Back) X'(00) X'(--)

#37 FB offset X'(00) X'(--)

#38 Density correction between ADF(Back) and flatbed adjusted Variable

#39 Reserved for TPS control X'(00) Variable

#3A Density correction between ADF(Back) and flatbed adjusted Variable

#3B Correction Value (Backside Subscan) adjusted Variable

#3C Internal Use X'(00) X'(--)

#3D Internal Use X'(00) X'(--)

#3E Pick Start Time X'(05) X'(--)

#3F Setup Mode: Time out X'(04) X'(--)

Page 148: M4097 Service Guide

A-4

Address Data Factory Setting atDefault maintenance

#40 Power Save Time X’(0F) X’(--)

#41 Reserved X’(00) X’(00)

#42 Reserved X’(00) X’(00)

#43 Reserved X’(00) X’(00)

#44 Reserved X’(00) X’(00)

#45 Reserved X’(00) X’(00)

#46 Reserved X’(00) X’(00)

#47 Reserved X’(00) X’(00)

#48 Reserved X’(00) X’(00)

#49 Reserved X’(00) X’(00)

#4A TPS Baud Rate Setting X’(01) X’(00)

#4B Reserved X’(00) X’(00)

#4C Reserved X’(00) X’(00)

#4D Reserved X’(00) X’(00)

#4E Reserved X’(00) X’(00)

#4F Reserved X’(00) X’(00)

#50 Reserved X’(00) X’(00)

#51 Reserved X’(00) X’(00)

#52 Reserved X’(00) X’(00)

#53 Manufactured Date (Year) adjusted Don’t Change

#54 Manufactured Date (Month) adjusted Don’t Change

#55 Manufactured Date (Date) adjusted Don’t Change

#56 Internal Use X’(--) X’(--)

#57 Internal Use X’(--) X’(--)

#58 Internal Use X’(--) X’(--)

#59 Internal Use X’(--) X’(--)

#5A Internal Use X’(--) X’(--)

#5B Internal Use X’(--) X’(--)

#5C Internal Use X’(--) X’(--)

#5D Internal Use X’(--) X’(--)

#5E Internal Use X’(--) X’(--)

#5F Internal Use X’(--) X’(--)

#60 Internal Use X’(--) X’(--)

#61 Internal Use X’(--) X’(--)

#62 Internal Use X’(--) X’(--)

#63 Reserved X’(00) X’(00)

#64 Reserved X’(00) X’(00)

#65 Reserved X’(00) X’(00)

#66 Internal Use X’(--) X’(--)

#67 Internal Use X’(--) X’(--)

Page 149: M4097 Service Guide

A-5

Address Data Factory Setting atDefault maintenance

#68 Internal Use X’(--) X’(--)

#69 Internal Use X’(--) X’(--)

#6A Internal Use X’(--) X’(--)

#6B Internal Use X’(--) X’(--)

#6C Internal Use X’(--) X’(--)

#6D Internal Use X’(--) X’(--)

#6E Internal Use X’(--) X’(--)

#6F Internal Use X’(--) X’(--)

#70 Reserved X’(00) X’(00)

#71 Reserved X’(00) X’(00)

#72 Reserved X’(00) X’(00)

#73 Reserved X’(00) X’(00)

#74 Reserved X’(00) X’(00)

#75 Reserved X’(00) X’(00)

#76 Reserved X’(00) X’(00)

#77 Reserved X’(00) X’(00)

#78 Reserved X’(00) X’(00)

#79 Reserved X’(00) X’(00)

#7A Reserved X’(00) X’(00)

#7B Reserved X’(00) X’(00)

#7C Reserved X’(00) X’(00)

#7D Reserved X’(00) X’(00)

#7E Reserved X’(00) X’(00)

#7F Reserved X’(00) X’(00)

Page 150: M4097 Service Guide

A-6

A.1.2 Details of the EEPROM data

NOTICEThe bits which are not specified below must be “0”.

#00 Main scanning offset adjustment value of flatbed.#01 Sub-scanning offset adjustment value of flatbed.#02 Main scanning offset adjustment value of ADF(Front).#03 Sub-scanning offset adjustment value of ADF(Front).

b7 b6 b5 b4 b3 b2 b1 b0

Absolute value of the offset (0 to 127)

Sign of the offset value

Data Sign0 +1 –

NOTICEOffset adjustment value is variable from -127 to +127. The image moves up as the valueincreases, and vice versa.

#06 Sub-scanning offset adjustment value of flatbed (same value as #01)#07 Main scanning offset adjustment value of ADF(Back)#08 Sub-scanning offset adjustment value of ADF(Back)

b7 b6 b5 b4 b3 b2 b1 b0

Absolute value of the offset (0 to 127)

Sign of the offset value

Data Sign0 +1 –

NOTICEOffset adjustment value is variable from -127 to +127. The image moves up as the valueincreases, and vice versa.

▲▲

▲▲

Page 151: M4097 Service Guide

A-7

#0A Sub-scanning magnification correction value of ADF#0B Sub-scanning magnification correction value of flatbed

b7 b6 b5 b4 b3 b2 b1 b0

Absolute value of magnification correction

0 0 0 0 0.0 %0 0 0 1 0.1 %0 0 1 0 0.2 %0 0 1 1 0.3 %0 1 0 0 0.4 %0 1 0 1 0.5 %0 1 1 0 0.6 %0 1 1 1 0.7 %1 0 0 0 0.8 %1 0 0 1 0.9 %1 0 1 0 1.0 %1 0 1 1 1.1 %1 1 0 0 1.2 %1 1 0 1 1.3 %1 1 1 0 1.4 %1 1 1 1 1.5 %

Sign of the correction value

Data Sign0 +1 –

NOTICEThe magnification correction value is variable from -1.5% to +1.5%. The image becomeslarge when the sign is positive, and vice versa.

▲▲

Page 152: M4097 Service Guide

A-8

#0F ADF(Back) and flatbed density correction

b7 b6 b5 b4 b3 b2 b1 b0

Density correction

Data Density correction0 0 0 0 0 0 0 0 +00 0 0 0 0 0 0 1 +10 0 0 0 0 0 1 0 +2to to0 1 1 1 1 1 0 1 +1250 1 1 1 1 1 1 0 +1260 1 1 1 1 1 1 1 +1271 0 0 0 0 0 0 0 –1281 0 0 0 0 0 0 1 –1271 0 0 0 0 0 1 0 –126to to1 1 1 1 1 1 0 1 –31 1 1 1 1 1 1 0 –21 1 1 1 1 1 1 1 –1

As the density correction value increases, the image becomes lighter, and vice versa.

#10 Default document size setting

b7 b6 b5 b4 b3 b2 b1 b0

Default document size

Data For Japan Row0 0 A3 Double letter0 1 B4 Letter1 0 A4 Legal1 1 B5 A3

For Japan or For the Rest of the World (Row)

Data Area0 Row1 Japan

▲▲

Page 153: M4097 Service Guide

A-9

#11 Default binary/halftone/white level following setting

b7 b6 b5 b4 b3 b2 b1 b0

Default binary/halftone selection

Data without IPC option with IPC option0 0 0 Binary Binary0 0 1 Binary Binary0 1 0 Halftone : Dithered Halftone : Dithered0 1 1 Halftone : Error diffusion Halftone : Error diffusion1 0 0 Binary Automatic separation : Dithered1 0 1 Binary Automatic separation : Error diffusion1 1 0 Halftone : Dithered Automatic separation : Dithered1 1 1 Halftone : Error diffusion Automatic separation : Error diffusion

#12 Default reading density setting

b7 b6 b5 b4 b3 b2 b1 b0

Default reading density

Data without IPC option with IPC-4D option0 0 0 0 Normal (80h) Normal (80h)0 0 0 1 Light (40h) Light (40h)0 0 1 0 Slightly light (60h) Slightly light (60h)0 0 1 1 Slightly light (60h) Slightly light (60h)0 1 0 0 Normal (80h) Normal (80h)0 1 0 1 Normal (80h) Normal (80h)0 1 1 0 Slightly Dark (A0h) Slightly Dark (A0h)0 1 1 1 Dark (C0h) Dark (C0h)1 0 0 0 Normal (80h) Dynamic threshold1 0 0 1 Light (40h) Light (40h)1 0 1 0 Slightly light (60h) Slightly light (60h)1 0 1 1 Slightly light (60h) Slightly light (60h)1 1 0 0 Normal (80h) Simplified dynamic threshold1 1 0 1 Normal (80h) Normal (80h)1 1 1 0 Slightly Dark (A0h) Slightly Dark (A0h)1 1 1 1 Dark (C0h) Dark (C0h)

Page 154: M4097 Service Guide

A-10

#13 ADF(Front) and flatbed density correction

b7 b6 b5 b4 b3 b2 b1 b0

Density correction

Data Density correction0 0 0 0 0 0 0 0 +00 0 0 0 0 0 0 1 +10 0 0 0 0 0 1 0 +2to to0 1 1 1 1 1 0 1 +1250 1 1 1 1 1 1 0 +1260 1 1 1 1 1 1 1 +1271 0 0 0 0 0 0 0 –1281 0 0 0 0 0 0 1 –1271 0 0 0 0 0 1 0 –126to to1 1 1 1 1 1 0 1 –31 1 1 1 1 1 1 0 –21 1 1 1 1 1 1 1 –1

As the density correction value increases, the image becomes lighter, and vice versa.Both ADF(Front) and flatbed inage are adjusted by this address.

#14 Initial resolution / ADF or flatbed selection

b7 b6 b5 b4 b3 b2 b1 b0

Initial resolution

Data Initial resolution (dpi)0 0 0 4000 0 1 3000 1 0 2400 1 1 2001 0 0 1001 0 1 1501 1 0 4001 1 1 600

ADF / flatbed initial selection

0 ADF1 Flatbed

Page 155: M4097 Service Guide

A-11

#16 Video Option Board Baud Rate and SCSI Setting

b7 b6 b5 b4 b3 b2 b1 b0

Baud Rate

Data BPS0 0 48000 1 96001 0 24001 1 1200

SCSI ID

Data ID0 0 0 M4097D0 0 1 M3097DG0 1 0 M4097D0 1 1 M4097D1 0 0 M3096G1 0 1 M3096GX1 1 0 M4097D1 1 1 M4097D

#1B Sub-scanning overwrite width of flatbed

b7 b6 b5 b4 b3 b2 b1 b0

Top edge white overwrite width

Data White overwrite width0 0 0 0 depends upon #34 specification0 0 0 1 1 mm (from the top edge)to to1 1 1 1 15 mm (from the top edge)

Bottom edge overwrite width

Data White overwrite width0 0 0 0 depends upon #34 specification0 0 0 1 1 mm (from the bottom edge)to to1 1 1 1 15 mm (from the bottom edge)

▲▲

▲▲

Page 156: M4097 Service Guide

A-12

#1C Main scanning white overwrite width of flatbed

b7 b6 b5 b4 b3 b2 b1 b0

Right edge white overwrite width

Data White overwrite width0 0 0 0 depends upon #34 specification0 0 0 1 1 mm (from the right edge)to to1 1 1 1 15 mm (from the right edge)

Left edge overwrite width

Data White overwrite width0 0 0 0 depends upon #34 specification0 0 0 1 1 mm (from the left edge)to to1 1 1 1 15 mm (from the left edge)

#28 Black level correction of flatbed#29 Black level correction of ADF(Front)#2A Black level correction of ADF(Back)

b7 b6 b5 b4 b3 b2 b1 b0

Black level correction value

Data Black level correctionFC –4FD –3FE –2FF –100 001 +102 +203 +304 +4

As the black level correction value increases, the image becomes darker, and viceversa. When black level exceeds the control limit, the image density do not varyregardless of the correction value.

▲▲

Page 157: M4097 Service Guide

A-13

#34 White overwrite control of flatbed

b7 b6 b5 b4 b3 b2 b1 b0

White overwrite control of flatbed

Data0 White overwrite of flatbed is

dis2hen #1B or #1C is 0000.1 White overwrite of flatbed is

enabled, when #1B or #1C is 0000. *

* Top and left edges of the flatbed image are over-written by this bit.

To select the position of black back ground

0 for S/N#90001~90006,#90001~#91043(sample units, EM units)

1 for S/N #000001~ (PM units)

#38 Density correction between ADF(Front) and flatbed

b7 b6 b5 b4 b3 b2 b1 b0

Always “1” ADF (Front) density correction value

Data Correction value0 0 0 0 ADF(Front) image becomes darkto to1 1 1 1 ADF(Front) image becomes light

#39 Command response length (M3097DE)

b7 b6 b5 b4 b3 b2 b1 b0

Command response length

0 4 byte response1 6 byte response

▲▲▲

▲▲

Page 158: M4097 Service Guide

A-14

NOTICEDo not change this byte unless the software engineer requests.

#3A Density correction between ADF(Back) and flatbed

b7 b6 b5 b4 b3 b2 b1 b0

ADF (Back) density correction

Data Correction value0 0 0 0 ADF(Back) image becomes lightto to1 1 1 1 ADF(Back) image becomes dark

#4A TPS Baud Rate and SCSI Setting

b7 b6 b5 b4 b3 b2 b1 b0

Baud Rate

Data BPS0 0 48000 1 96001 0 24001 1 1200

▲▲

Page 159: M4097 Service Guide