logistics capacity assessment · 4/24/2019 · 3.3.1 distance matrix 64 3.3.2 travel time matrix...
TRANSCRIPT
Table of Contents
1 Table of Contents 7
2 1 Zimbabwe Country Profile 11
2.1 Generic Information 11
2.2 Country Map 12
2.3 Humanitarian Info 14
2.4 Facts and Figures 15
2.5 1.1 Zimbabwe Humanitarian Background 15
2.5.1 Disasters, Conflict and Migration 17
2.5.2 Calamities and Seasonal Effects 19
2.5.3 Capacity and Contacts for In-Country Emergency Response 21
2.6 1.2 Zimbabwe Regulatory Departments & Quality Control 24
2.6.1 Scientific Testing and Analysis 26
2.6.2 Compliance and Interventions 26
2.7 1.3 Zimbabwe Customs Information 27
2.7.1 Duties and Tax Exemption 27
2.7.2 Customs Clearance 31
3 2 Zimbabwe Logistics Infrastructure 35
3.1 2.1 Zimbabwe Port Assessment 38
3.2 2.2 Zimbabwe Aviation 39
3.2.1 Procedures for Foreign Registered Aircraft 42
3.2.2 2.2.1 Zimbabwe Harare International Airport 43
3.2.3 2.2.2 Zimbabwe Kariba International Airport 51
3.2.4 2.2.3 Zimbabwe Victoria Falls International Airport 53
3.2.5 2.2.4 Zimbabwe Hwange International Airport 54
3.2.6 2.2.5 Zimbabwe Charles Prince National Airport 56
3.2.7 2.2.6 Zimbabwe Chiredzi Buffalo Range National Airstrip 57
3.2.8 2.2.7 Zimbabwe JM Nkomo Airport 59
3.2.9 2.2.8 Zimbabwe Masvingo Airport 60
3.3 2.3 Zimbabwe Road Network 62
3.3.1 Distance Matrix 64
3.3.2 Travel Time Matrix 66
3.3.3 Road Security 67
3.3.4 Weighbridges and Axle Load Limits 67
3.3.5 Road Class and Surface Conditions 68
3.4 2.4 Zimbabwe Railway Assessment 72
3.4.1 Travel Time Matrix 75
3.4.2 Capacity Table 75
3.4.3 Key Route Information 76
3.4.4 Key Stations 77
3.5 2.5 Zimbabwe Waterways Assessment 78
3.5.1 Company Information 80
3.5.2 Port Information 80
3.6 2.6 Zimbabwe Storage Assessment 80
3.6.1 Commercial Storage 81
3.6.2 Storage Used by Humanitarian Organizations 82
3.6.3 Public Sector Storage 83
3.6.4 Cold Chain 84
3.7 2.7 Zimbabwe Milling Assessment 85
3.7.1 Milling Company National Foods Ltd 85
4 3 Zimbabwe Services and Supply 91
4.1 Disclaimer: Registration does not imply any business relationship between the
supplier and WFP / Logistics Cluster, and is used solely as a determinant of services,
and capacities. 91
4.1.1 Overview: 91
4.2 3.1 Zimbabwe Fuel 92
4.2.1 Fuel Pricing 93
4.2.2 Seasonal Variations 93
4.2.3 Fuel Transportation 93
4.2.4 Standards, Quality and Testing 94
4.3 3.2 Zimbabwe Transporters 95
4.4 3.3 Zimbabwe Manual Labor Costs 96
4.4.1 Minimum Wage 97
4.4.2 Regular Pay 97
4.4.3 Minimum Wages in Zimbabwe for the year 2015 97
4.5 3.4 Zimbabwe Telecommunications 99
4.5.1 Telecommunication Regulation 104
4.5.2 Existing Humanitarian Telecoms Systems 106
4.6 Overview 108
4.7 3.6 Zimbabwe Additional Services 109
4.7.1 Accommodation 109
4.7.2 Electricity and Power 110
4.7.3 Financial Services 110
4.7.4 Freight Forwarding Agents 113
4.7.5 Handling Equipment Rentals 113
4.7.6 Postal and Courier Services 113
4.7.7 Publishing/Printing Service Providers 114
4.7.8 Taxi Companies 114
4.7.9 Vehicle Rental 114
4.7.10 Waste Management and Disposal Providers 114
5 118
6 4.2 Zimbabwe Humanitarian Agency Contact List 126
7 4.5 Zimbabwe Airport Company Contact List 138
8 4.6 Zimbabwe Storage and Milling Company Contact List
142
9 4.8 Zimbabwe Transporter Contact List 191
10 4.11 Zimbabwe Additional Service Providers Contact
List 195
10.1 Vehicle Rental 195
10.2 Taxi Companies 197
10.3 Freight Forwarding Agents 198
10.4 Customs Clearing Companies 200
10.5 Handling Equipment 201
10.6 Electricity and Power 202
10.6.1 Supply 204
Zimbabwe
Version 22 7
1 Table of Contents
Chapter Name of Assessor
Organisation Date of Update
1 Zimbabwe Country ProfileAndrew
Chimedza
WFP November
2017
1.1 Zimbabwe Humanitarian Background (see
page 15)
Andrew
Chimedza
WFP November
2017
1.2 Zimbabwe Regulatory Departments &
Quality Control (see page 24)
Andrew
Chimedza
WFP November
2017
1.3 Zimbabwe Customs Information (see page
27)
Andrew
Chimedza
WFP November
2017
2 Zimbabwe Logistics InfrastructureAndrew
Chimedza
WFP November
2017
2.1 Zimbabwe Port Assessment (see page 38) Andrew
Chimedza
WFP November
2017
2.2 Zimbabwe Aviation (see page 39) Andrew
Chimedza
WFP November
2017
2.2.1 Zimbabwe Harare International Airport
(see page 43)
Andrew
Chimedza
WFP November
2017
2.2.2 Zimbabwe Kariba International Airport (see
page 51)
Andrew
Chimedza
WFP November
2015
2.2.3 Zimbabwe Victoria Falls International
Airport (see page 53)
Andrew
Chimedza
WFP November
2015
2.2.4 Zimbabwe Hwange International Airport
(see page 54)
Andrew
Chimedza
WFP November
2015
Zimbabwe
Version 22 8
Chapter Name of Assessor
Organisation Date of Update
2.2.5 Zimbabwe Charles Prince National Airport
(see page 56)
Andrew
Chimedza
WFP November
2015
2.2.6 Zimbabwe Chiredzi Buffalo Range National
Airstrip (see page 57)
Andrew
Chimedza
WFP November
2015
2.2.7 Zimbabwe JM Nkomo Airport (see page
59)
Andrew
Chimedza
WFP November
2015
2.2.8 Zimbabwe Masvingo Airport (see page 60) Andrew
Chimedza
WFP November
2015
2.3 Zimbabwe Road Network (see page 62) Andrew
Chimedza
WFP November
2017
2.4 Zimbabwe Railway Assessment (see page
72)
Andrew
Chimedza
WFP November
2017
2.5 Zimbabwe Waterways Assessment (see
page 78)
Andrew
Chimedza
WFP November
2017
2.6 Zimbabwe Storage Assessment (see page
80)
Andrew
Chimedza
WFP November
2017
2.7 Zimbabwe Milling Assessment (see page 85
)
Andrew
Chimedza
WFP November
2017
3 Zimbabwe Services and SupplyAndrew
Chimedza
WFP November
2017
3.1 Zimbabwe Fuel (see page 92) Andrew
Chimedza
WFP November
2017
3.2 Zimbabwe Transporters (see page 95) Andrew
Chimedza
WFP November
2015
Zimbabwe
Version 22 9
Chapter Name of Assessor
Organisation Date of Update
3.3 Zimbabwe Manual Labor Costs (see page
96)
Andrew
Chimedza
WFP November
2017
3.4 Zimbabwe Telecommunications (see page
99)
Andrew
Chimedza
WFP November
2015
3.5 Zimbabwe Food and Additional Suppliers
(see page 108)
Andrew
Chimedza
WFP November
2017
3.6 Zimbabwe Additional Services (see page 109
)
Andrew
Chimedza
WFP November
2017
4 Zimbabwe Contact ListsAndrew
Chimedza
WFP November
2017
4.1 Zimbabwe Government Contact List (see
page 118)
Andrew
Chimedza
WFP November
2017
4.2 Zimbabwe Humanitarian Agency Contact List
(see page 126)
Andrew
Chimedza
WFP November
2017
4.5 Zimbabwe Airport Company Contact List
(see page 138)
Andrew
Chimedza
WFP November
2017
4.6 Zimbabwe Storage and Milling Company
Contact List (see page 142)
Andrew
Chimedza
WFP November
2017
4.8 Zimbabwe Transporter Contact List (see
page 191)
Andrew
Chimedza
WFP November
2017
4.11 Zimbabwe Additional Service Providers
Contact List (see page 195)
Andrew
Chimedza
WFP November
2017
5 Zimbabwe AnnexesAndrew
Chimedza
WFP November
2015
Zimbabwe
Version 22 10
Chapter Name of Assessor
Organisation Date of Update
5.1 Acronyms and Abbreviations Andrew
Chimedza
WFP November
2015
Zimbabwe
Version 22 11
2 1 Zimbabwe Country Profile
2.1 Generic Information
Zimbabwe, is a landlocked country located in southern Africa situated between 15°35’ and 22°
30’ latitude south of the equator and between 25° and 33° east of the Greenwich Meridian. It is
situated in south Central Africa between the Limpopo river in the south and the Zambezi river in
the north. Zimbabwe is bounded by Zambia to the north and north-west, by South Africa to the
south, by Mozambique to the east and north-east and by Botswana to the south-west.
Zimbabwe lies wholly to the north of the Tropic of Capricorn. It is part of the great plateau which
is a major feature of the geography of the southern African region. The capital and largest city
is Harare.
Generic country information can be located from sources which are regularly maintained and
reflect current facts and figures. For a generic country overview, please consult the following
sources :
Zimbabwe Wikipedia Country Information
Zimbabwe IMF Country Information
Zimbabwe Economist Intelligence Unit
Zimbabwe
Version 22 14
Zimbabwe Country Overview
Zimbabwe Country Map
2.3 Humanitarian Info
Zimbabwe World Food Programme Information
Zimbabwe UN Office for Coordination of Humanitarian Affairs
Zimbabwe is a low-income, food-deficit country, ranked 172 out of 186 countries according to
the 2013 UNDP Human Development Index. According to the Zimbabwe National Statistics
Agency (ZIMSTAT) some 62.6 percent of the population live below the national poverty line (on
less than US$ 1.25 per day). Some 30 percent of the rural poor are considered to be ‘food poor'
or ‘extremely poor'. Although the prevalence of HIV has been reduced, it still remains high with
nearly 13.7 percent of adults (approximately 1.5 million) living with HIV. Of these, less than half
(670,000) received anti-retroviral treatment (ART) as of December 2013. Furthermore, 68
percent of tuberculosis (TB) carriers test positive for HIV – and many of these also suffer from
malnutrition due to food insecurity. Meanwhile, rural poverty has increased from 63 percent in
2003 to 76 percent in 2014. Most households in the rural areas are net food buyers: they do not
(for a number of reasons) produce enough food to meet their needs through to the next harvest
season. Consequently, they rely on markets and other non-farm sources such as casual labour
to bridge the food gap to the next season. As such, a number of people in rural areas will
struggle to meet their daily food needs.
Zimbabwe
Version 22 15
Zimbabwe's economy depends heavily on its mining and agriculture sectors. Following a
decade of contraction from 1998 to 2008, the economy recorded real growth of more than 10%
per year in 2010-13, before slowing to roughly 3% in 2014 due to poor harvests, low diamond
revenues, and decreased investment. Infrastructure and regulatory deficiencies, a poor
investment climate, a large public and external debt burden, and extremely high government
wage expenses impede the country’s economic performance. Until early 2009, the Reserve
Bank of Zimbabwe (RBZ) routinely printed money to fund the budget deficit, causing
hyperinflation. Dollarization in early 2009 - which allowed currencies such as the Botswana
pula, the South Africa rand, and the US dollar to be used locally - ended hyperinflation and
reduced inflation below 10% per year, but exposed structural weaknesses that inhibit broad-
based growth. The RBZ reintroduced coins denominated in local currency in December 2014,
more than five years after the Zimbabwe dollar was taken out of circulation. In January 2015,
as part of the government’s effort to boost trade and attract foreign investment, the RBZ
announced that the Chinese yen, Indian rupee, Australian dollar, and Japanese yen would be
accepted as legal tender in Zimbabwe.
2.4 Facts and Figures
Zimbabwe Wolfram Alpha Information
Zimbabwe WorldBank Information
Zimbabwe Population Information
2.5 1.1 Zimbabwe Humanitarian Background
In recent years, food production in Zimbabwe has been devastated by a number of factors
including natural disasters and economic and political instability. Recurrent drought, a series of
poor harvests, high unemployment (estimated at more than 60%), restructuring of the
agriculture sector and a high HIV/AIDS prevalence rate – at 14.7 per cent, the fifth highest in
the world - have all contributed to increasing levels of vulnerability and acute food insecurity
since 2001. This situation has necessitated large-scale humanitarian food relief operations in
the country.
The 2016 Zimbabwe Vulnerability Assessment Committee (ZimVAC) rural livelihoods
assessment showed the impact of the drought is having on acute and chronic malnutrition in
the country. Rural food insecurity during the peak hunger period from January to March 2017 is
Zimbabwe
Version 22 16
projected to reach 42 percent or 4.1 million people which is the highest rural food insecurity
prevalence since 2009. The economy is currently faced with a diverse range of macro-
economic and financial challenges, which include low economic growth. Growth in 2016 is now
anticipated at below 1% from an initial target of 2.7% mainly resulting from the impact of the El-
Nino induced drought on the agricultural sector; Depressed international commodity prices;
Liquidity constraints and cash shortages in part due to deteriorating trade balance arising from
low export receipts, high levels of imports and low levels of foreign direct investment. The
adverse macro-economic environment has also been characterised by leakages of foreign
currency through externalization, underpricing of exports, mineral smuggling and other illicit
flows. There has been poor performance of public entities which control more than 70% of
public infrastructure services. Infrastructural services continue to deteriorate. Most of the
country’s revenue is absorbed to paying recurrent expenditure including public service
establishment.
Zimbabwe is a low-income, food-deficit country and is ranked 172 out of 186 countries
according to the . Currently, 72 percent of the 2013 UNDP Human Development Indexpopulation lives below the national poverty line (less than US $1.25 per day). Some 30 percent
of the rural poor are considered to be ‘food poor’ or ‘extremely poor.’ Although the prevalence
of HIV has been reduced, it still remains high with nearly 15 percent of adults living with HIV –
many of whom also suffer from malnutrition due to food insecurity.
Drier than average conditions have affected parts of southern Zimbabwe. The delayed onset of
the season combined with a poor mid-season rainfall pattern at critical stages of maize
development, have led to unfavourable expectations for regional maize production. The
Zimbabwe Vulnerability Assessment Committee (ZimVAC), led by the Government with support
various partners and WFP, recently published the 2015 Rural Livelihoods Assessment report.
According to the report, some 1.5 million people - 16 percent of the rural population - will have
insufficient means to meet their minimum food needs during the 2015-16 lean season, that
period prior to the next harvest when domestic food stocks tend to become depleted. This
represents a 164 per cent increase on the numbers of food insecure people during 2013-14
though it is only a little above the five-year average for Zimbabwe.
Despite this decrease, food and nutrition security remains fragile and subject to natural and
economic shocks in Zimbabwe, with chronic and persistent rates of undernourishment. One
third of Zimbabwe’s children are stunted, or short for their age. The country continues to face
economic stress which has implications on food security, especially for vulnerable groups in
rural areas. Due to deflation/disinflation, household incomes remain low and liquidity challenges
affect the demand for goods and services, especially for poor households. Barter is a common
form of exchange during lean periods. Where grain is used for such transactions, household
food stocks tend to get exhausted at a faster rate. Meanwhile, rural poverty has increased from
63 percent in 2003 to 76 percent in 2014. Most households in the rural areas are net food
Zimbabwe
Version 22 17
buyers: they do not (for a number of reasons) produce enough food to meet their needs
through to the next harvest season. Consequently, they rely on markets and other non-farm
sources such as casual labour to bridge the food gap to the next season. As such, a number of
people in rural areas will struggle to meet their daily food needs.
In July 2015, WFP Zimbabwe and the Government of Zimbabwe launched a Zero Hunger
Strategic Review. This provides an overview of the food and nutrition security situation in the
country and establishes an understanding of the country’s demographics and socio- economic
context. It compares the provisions of the UN Secretary General’s global Zero Hunger
Challenge with the prevailing situation regarding food and nutrition security, and outlines the
causes of hunger in the country and presents the key drivers of food and nutrition security. It
aims to refocus attention on the critical issues needed to accelerate the attainment of zero
hunger in Zimbabwe.
2.5.1 Disasters, Conflict and Migration
Natural Disasters
Type Yes / No Comments / Details
Drought Yes Cyclic, recurring. There are recurring period of
droughts mainly in the provinces of Masvingo,
Matabeleland South, Matabeleland North and some
parts of the Midlands.
The normal dry season extends from April to August
but it may sometimes extend till December/January.
Earthquakes Yes No epi-centre in Zimbabwe but 2006 shockwaves from
Mozambique were felt in the eastern parts of the
country
Epidemics Yes Cholera and AIDS are prevalent
Extreme Temperatures
No Temperature changes are felt but nothing extreme
Flooding Yes A potentially record-breaking El Niño is brewing in the
tropical Pacific Ocean which might soon hit Southern
Africa, including Zimbabwe
Yes Mopani worms have been known to decimate areas
Zimbabwe
Version 22 18
Natural Disasters
Insect Infestation
Mudslides No
Volcanic Eruptions
No
High Waves / Surges
No
Wildfires Yes Burning for cropping or for livestock pastures is a
common agricultural practice
High Winds No
Man-made Issues
Civil Strife No However, election violence has been reported
International Conflict
No
Internally Displaced Persons
Yes As a result of famine or flooding, but not permanently.
Internally displaced populations are a result of post
election violence. Note: there is an increasing flow of Zimbabweans into
South Africa and Botswana in search of better
economic opportunities (2009 est.)
Refugees Present
No
Landmines / UXO Present
Yes According to the Landmine & Cluster Munition , All known casualties by end 2014: 1,602 mineMonitor
/ERW casualties
Zimbabwe
Version 22 19
Natural Disasters
Other Comments
For more
information,
please see the
following
attachment:
Top 10 Natural
Disasters in
Zimbabwe
For more detailed database on disasters by country, please see the Centre for Research on
.Epidemiology of Disasters
2.5.2 Calamities and Seasonal Effects
Zimbabwe enjoys a temperate climate during the dry season. The cooler, drier months (May to
October) are characterized by warm sunny days and cold clear nights. It never snows, though
overnight frosts and freezing temperatures are not uncommon. The low veld and the Zambezi
Valley experience hotter and more humid temperatures, but in the winter there is very little
rainfall. Most of Zimbabwe’s rain falls in brief afternoon deluges and electrical storms in the
relatively humid and warmer months from November to April. Zimbabwe has the second
highest incidence of lightning strikes in the world. Although Zimbabwe lies wholly within the
Tropics, the normal tropical continental climate is considerably modified by altitude, especially
on the central plateau where temperatures are lower than at sea level in the same latitude. The
Eastern Highlands experience the lowest temperatures.
The year falls roughly into three seasons: a dry winter, covering the months from April to
August, with cool temperatures especially at night when frost is sometimes experienced; a hot
season with temperatures building up to a maximum in October or early November and a wet
season in which the main rains usually come around mid-November and continue until March.
The main rains are associated with the Inter-Tropical Convergence Zone (ITCZ). The ITCZ,
where the northerly and southerly air masses meet, follows the seasonal movements of the
overhead sun north and south of the Equator, hence the occurrence of the Zimbabwean wet
season during the southern summer. June is the coolest month and October is the warmest:
temperature variations correspond with height. Typically you cannot tell if there will be an El
Nino until the last month of December or first week in January.
Seasonal Effects on Transport
Transport Comments From (month) to (month)
Zimbabwe
Version 22 20
Seasonal Effects on Transport
Primary Road Transport Not affected N/A
Secondary Road Transport N/A November-March
Rail Transport Needs recapitalisation N/A
Air Transport Not affected N/A
Waterway Transport N/A N/A
The seasonal effects on transport are minimal in Zimbabwe. During heavy downpours
secondary roads can become locally impracticable for a short period of time. Transport can
temporarily be disrupted in the path of a cyclone or a tropical storm (January / February). Some
bridges were devastated in Manicaland as a result of the El Nino (1998) and Eline (2000)
cyclones. But otherwise transport operations inside and outside Zimbabwe are not greatly
affected by the seasons. Severe rains may disrupt the road transport operations along the
Beira corridor (Pungwe Riverand Pungwe Plains). Long and heavy rains in Mozambique also
affect the Limpopo railway line. Roads and railways normally get busier during harvest time,
where there is an increase of traffic and heavy vehicles on the roads, but because of the
current economic situation and the low crop it is not foreseeable to see congestions on the
roads.
It is to be taken into consideration, though, that the decrease in the number of vehicles
available as a consequence of the economic crisis might in the long run become a problem
when contracting transporters. In fact, at the moment, considerable portions of transporters’
fleets are idle because of lack of business or difficulties in procuring fuel, which in the long run
might force them to reduce the number of vehicles and therefore impact availability of trucks,
with obvious impacts on transport costs as well.
Seasonal Effects on Storage and Handling (economic, social, climate...)
Activity Comments From <month> to <month>
Storage Warehousing (unless badly maintained) is not susceptible to
seasonal effects, but prices may fluctuate when tobacco selling
season starts.
November –
March
(climate)
Zimbabwe
Version 22 21
Seasonal Effects on Storage and Handling (economic, social, climate...)
The manufacturing industry closes from mid December to mid
January so facilities in use over this time need prior arrangements
to be made.
March –
July
(tobacco
sales)
Handling Border delays during the wet months often result in affected
product.
November –
March
Warehouses are affected by difficult weather conditions: very high temperatures in Beitbridge
and heavy rains in Mutare. The upkeep and maintenance are the primary reason for the
warehousing problems. Measures are in place to mitigate any risks, but it is recommendrd to try
and avoid stocking commodities in adverse conditions for too long.
2.5.3 Capacity and Contacts for In-Country Emergency Response
Government
In light of the Zimbabwe hazard profile and disaster history, the Zimbabwe Department of Civil
Protection has been in the forefront of government efforts to manage disaster risk in all the
spheres of government. In its effort, the Government of Zimbabwe is working in collaboration
with the humanitarian community in-country. The overall objective of the Inter-Agency
Contingency Plan is to support the Government of Zimbabwe (GoZ) in mounting a timely and
coordinated preparedness and response to identified hazards in order to minimize potential
humanitarian consequences. The Government of Zimbabwe (GoZ) leads disaster and
emergency preparedness and response and the humanitarian community complements
government efforts. There is a Disaster Management Act in place and legislatively stipulates
authority and powers for the declaration of emergency or state of disaster. NGO’s can be co-
opted depending on the services they offer and the priority of the humanitarian issue.
Governments and humanitarian organisations have invested time and financial resources in
contingency planning but the challenge has been in establishing conclusive evidence of the
relation between contingency planning and effective response. In its fulfillment of the primary
role of protecting its citizens’ lives during disasters, Government through the Ministry of Local
Government, Rural and Urban Planning’s Department of Civil Protection (DCP), Government
ministries, UN Agencies and various Non-Governmental Organisations (NGOs), developed a
National Contingency Plan that is updated annually to reflect the evolving hazard profile of the
country. This plan is part of an important disaster preparedness process which allows
Government and its partners to plan for disasters with the aim of minimizing damage to
property and loss of life.
Zimbabwe
Version 22 22
Zimbabwe has capacities which include the availability of legal frame works and instruments.
Of note is the reform of the Disaster Risk Management (DRM) framework guided by the Hyogo
Framework for Action 2005-2015. Another notable capacity is the existence of a functional
national platform with a wide cross sectional representation from Government, UN agencies as
well as local and international NGOs. This is complemented by relatively functional Civil
Protection Committees both at Provincial and District levels. The National Platform, in form of
the National Civil Protection Committee meets regularly to create consensus on issues that
require intervention. In addition, there is a dedicated Government department, the Department
of Civil Protection under the Ministry of Local Government, Rural and Urban Development,
which has the overall responsibility of disaster risk management. Partners such as the UN
System and NGOs (local and international) have been providing emergency preparedness and
response (EPR), assessments and early recovery assistance to the Government of Zimbabwe.
For more information on government contact details, please see the following link: 4.1 Zimbabwe Government Contact List (see page 118)
Humanitarian Community
After the inauguration of the Government of National Unity (GNU) the political and economical
situation in Zimbabwe stabilized compared to most of 2008. The introduction of a multi-currency
system practically led to a halt in inflation, although this has not yet substantially improved the
standard of living of most Zimbabweans. Political violence, which characterized much of 2008,
has largely come to a halt, while a process of national healing and reconciliation has started.
Humanitarian organisations and NGOs have more space to operate and bans were lifted.
The main GoZ departments involved within the cluster approach are the Ministry of Health and
Child Care, and the Ministry of Regional Integration and International Co-operation. The
principle of last resort has allowed those leading each cluster to come together when the
planned pipeline of aid cannot meet the demands of those affected hence the need for a
functional, predictable and coordinated response. The government has articulated the disaster
coordination structure, which is headed by the Inter-Ministerial committee, the Committee of
Permanent Secretaries (DYNAMO) and the Department of the Civil Protection. At the bottom of
the hierarchy are the technical committees, depending on the nature of the emergency at hand,
including the finance and logistics committees. On the humanitarian side, the HC/RC will
propose the activation of this plan in consultation with the IASC and the Government of
Zimbabwe’s Inter-Ministerial Committee.
The Emergency Response Fund for Zimbabwe was established as a pooled fund in 2006. It
was initially set up to meet the emergency needs of people affected by displacement but has
continued to be replenished by donors thereby facilitating response to emerging response
requirements in the country. Being a pooled fund of un-earmarked contributions from various
donors, the ERF operates with greater flexibility and speedier approval processes than
traditional funding mechanisms. The guiding principles of the fund is to allow timely emergency
and/or gap filling responses through consultative and collaborative approval processes by the
Zimbabwe
Version 22 23
representatives of key stakeholders from UN agencies and local and international NGOs
participating in the Advisory Board. The Advisory Board is chaired by the UN Humanitarian
Coordinator. Members are drawn from two UN Agencies, IOM and two NGO (national and
international representatives). OCHA Zimbabwe provides secretariat support to the
management of the fund while clusters are consulted for technical inputs.
Soon after the signing of the 15 September 2008 Global Political Agreement (GPA) that paved
the way for the formation of a Government of National Unity (GNU) the ERF was used to
provide short term funds in five key sectors; WASH, health, education, protection and
agriculture. This was to give implementing agencies an opportunity to kick-start or intensify
some humanitarian activities as they fundraised for more resources. Implementation period for
projects is limited up to a maximum of 6 months and the funding can be made up to US
$250,000 per project. Each implementing agency can have up to three active projects at a time.
The applicant agencies are encouraged to consult relevant partners in the cluster/working
group, geographical areas and local communities during development of the intervention. For
the final round of consultation, the Advisory Board is normally given 48 hours to make a
recommendation to the Humanitarian Coordinator. Once the approval process is completed, an
agreement is entered between the implementing partner and the Humanitarian Coordinator,
after which OCHA requests for the funds to be released directly to the implementing agency
from the Geneva based account.
Structures Presently in place:
Operational Governmental decentralized structures under the Ministry of Local
Government and Urban Development (MLGUD) ensures the liaison between local and
national authorities, NGOs and the United Nations.
The Information/Communication Committee formed and chaired by the GoZ and the HC
being supported by OCHA and composed of information officers from the various GoZ,
UN/NGOs agencies will be convened. The group will provide guidelines to the press as
well as to the designated spokespersons.
The UNCT is chaired by the Resident and Humanitarian Coordinator and brings all UN
agency heads together for discussion and decision making.
The SMT is regularly considering security issues and meets under the chairmanship of
the Designated Official with participation from all UN agencies.
The local level IASC meeting consists of all UN agencies, NGO representation, IOM,
IFRC and meets monthly under the chairmanship of the Humanitarian Coordinator / HC
Chairs of Sector Working Groups meet bimonthly to inform on progress made vis-à-vis
their terms of reference and to discuss cross-cutting issues, bottle necks and
opportunities. Forward plans are shared and approaches are harmonized among
different groups.
Zimbabwe
Version 22 24
Donor consultative meetings are held on a monthly basis to discuss current activities,
plans, resource needs and implementation levels of projects and programmes. The
Humanitarian Coordinator chairs the meetings.
NGO consultative meetings are held on a quarterly basis under the chairmanship of the
Humanitarian Coordinator. Issues that are of relevance to the NGOs are discussed
there.
The Crisis committee: Has been established by the IASC and is being convened by
OCHA Zimbabwe. The members are IOM, UNICEF, OCHA, UNHCR, WFP, UNDP,
FAO.
For more information on humanitarian coordination and emergency scenarios in Zimbabwe,
please see the following attachment: Humanitarian Coordination and Scenarios and Planning Assumptions
For more information on humanitarian contact details, please see the following link: 4.2
Zimbabwe Humanitarian Agency Contact List (see page 126)
2.6 1.2 Zimbabwe Regulatory Departments & Quality Control
There are several governmental organisations empowered in regulatory activities that guide the
conduct and activities of all entities in Zimbabwe. For purposes of the LCA, the regulatory
organisations highlighted herein are those that are in line with humanitarian activities and their
mandates range in line with their mandates. Such regulatory bodies include customs & tax
revenue, civil protection department, control & quality assurance, food quality, shipment
inspections, regional organisations such as trade agreements to be adhered to and many more
as listed in the attached document: Additional Zimbabwe Regulatory Departments Information
Governments and humanitarian organisations have invested time and financial resources in
contingency planning but the challenge has been in establishing conclusive evidence of the
relation between contingency planning and effective response. In its fulfilment of the primary
role of protecting its citizens’ life during disasters, Government through the Ministry of Local
Government, Rural and Urban Planning’s Department of Civil Protection (DCP), Government
ministries, UN Agencies and various Non-Governmental Organisations (NGOs), developed a
Zimbabwe
Version 22 25
National Contingency Plan that is updated annually to reflect the evolving hazard profile of the
country. This plan is part of an important disaster preparedness process which allows
Government and its partners to plan for disasters with the aim of minimizing damage to
property and loss of life.
Zimbabwe has capacities which include the availability of legal frame works and instruments.
Of note is the reform of the Disaster Risk Management (DRM) framework guided by the Hyogo
Framework for Action 2005-2015. Another notable capacity is the existence of a functional
national platform with a wide cross sectional representation from Government, UN agencies as
well as local and international NGOs. This is complemented by relatively functional Civil
Protection Committees both at Provincial and District levels. The National Platform, in form of
the National Civil Protection Committee meets regularly to create consensus on issues that
require intervention. In addition, there is a dedicated Government department, the Department
of Civil Protection under the Ministry of Local Government, Rural and Urban Development,
which has the overall responsibility of disaster risk management. Partners such as the UN
System and NGOs (local and international) have been providing emergency preparedness and
response (EPR), assessments and early recovery assistance to the Government of Zimbabwe.
Food control is even more important for Zimbabwe with an agro-based economy providing
livelihood for over 70% of the population. WHO, FAO and WTO have produced guidelines and
recommendations for strengthening national food control systems. The major components of a
food control system,
1. Policy, planning, legislation and standards settings,
2. Inspection/monitoring and surveillance,
3. Scientific testing and analysis,
4. Compliance and intervention, must be connected, work as one holistic system with all its
operations based on sound scientific information.
The monitoring and surveillance through inspections/sampling programmes remain under
various ministries’ departments and agencies. The major players are ministries of 1. Health, 2.
Agriculture, 3. Industry and Trade, and 4. Local Governments 5. The Standards Association of
Zimbabwe.
The Ministry of Health and Child Welfare is the overall regulatory agency through the
Environmental Health Officers at Provincial, District and Ward levels. They carry out
inspections and sampling activities responding to any food safety challenges and out-breaks.
They are the vigilante’s checking on adherences to legislation. This involves monitoring of food
at retail outlets, abattoirs in their areas. They can, if necessary confiscate or destroy unsafe
food as required by legislation. The Ministry’s environmental health officers are responsible for
ensuring that all food items imported into the country meet the safety standards and regulations
at ports of entry.
Zimbabwe
Version 22 26
The Ministry Responsible for Agriculture is charged with food safety from the farming processes
to harvesting. In the case where food is consumed after harvest without any further processing,
this Ministry ensures that it is safe for consumption as it is, or after cooking. For food needing
further processing, however, safety concerns end at delivery to the processors/manufacturers
etc. The Ministry is responsible for crop and meat safety from farming. The Agricultural
Research and Extension Services (AREX) deals with safety of crops while the Veterinary
Services Department (VSD) deals with safety of animal products i.e. meat, poultry, fish and
milk. This department, through its meat hygiene units, inspects and certifies abattoirs.
The Ministry Responsible for Industry and Trade deals with food exports/imports and food trade
in general through their food and beverage section. It issues import/export licenses and
generally promotes food trade. It is responsible for trade measures and voluntary standards
through the Standards Association of Zimbabwe. The Ministry bases its certification processes
for exports etc. on laboratory evaluation and analysis of products. Some Local Authorities such
as Harare, Bulawayo, Mutare, Gweru and Masvingo have their own inspection systems. Under
the Food and Food Standards Act, they are delegated authority to be food inspectors. Besides
enforcing the national food standards, they have by-laws for their areas of operation, which
must not conflict with the national laws. The Standards Association of Zimbabwe (SAZ) has a
standards certification system for its members. SAZ monitors its members through inspections
and audits. Some private food concerns have quality control programmes, which involve self-
monitoring.
2.6.1 Scientific Testing and Analysis
The Government Analyst Laboratory is the main Ministry of Health food control testing and
analysis facility. It analyses samples submitted by the Ministry’s Environmental Health Officers
nationwide as well as from other government departments, local authorities and private sector.
Public health laboratories at various hospitals particularly with regards to microbiological
analysis complement the Government Analyst services. In addition, certain Local Authorities
such as Harare, Bulawayo, Masvingo, have laboratory facilities capable of some analytical
services. Under the Ministry responsible for Agriculture there are the Research and Specialist
Service Laboratory and the Veterinary Services Laboratory with complementary services
provided by the Dairy Services Laboratory. Non-governmental institution that provide food
analysis include SAZ (quite extensive capacity), Kutsaga Tobacco Research and private
concerns Laboratories.
2.6.2 Compliance and Interventions
Each of the regulatory service agencies provide the compliance and intervention administration
programmes. These act as ‘mini – food control’ systems. In the Ministry of Health and CW this
is done primarily by the Provincial Medical Directors’ office involving the concerned districts
(and port Health if applicable) and the Government Analyst Laboratory. The Disease Control
Unit is involved in all cases of national interventions to crises. Ordinarily the PMD’s
Zimbabwe
Version 22 27
environmental health officers with the support of GA are sufficient. In the Ministry responsible
for Agriculture, the administration of compliance and intervention programmes are under AREX
or the Veterinary Services depending on whether it is plant or animal related. It should be noted
that there are in fact several ‘food regulatory systems’ i.e. 8 in the Ministry of Health, 16
Ministry of Agriculture, and more than 4 local authorities. These in practice act as independent
entities except when there is a national challenge. There are no clear ties between the various
administrative structures and their operations.
For more information on standards and regulatory bodies, please see the following attachment:
Additional Zimbabwe Regulatory Departments Information
For more information on contact details, please see the following links:
4.1 Zimbabwe Government Contact List (see page 118)
Zimbabwe ASTI Data
Zimbabwe University of Minnessota Information
2.7 1.3 Zimbabwe Customs Information
2.7.1 Duties and Tax Exemption
For contact information regarding government custom authorities, please see the following link:
4.1 Zimbabwe Government Contact List (see page 118)
Emergency Response
[Note: This section contains information which is related and applicable to 'crisis' times. These
instruments can be applied when an emergency is officially declared by the
Government. When this occurs, there is usually a streamlined process to import goods duty
and tax free.]
Agreements / Conventions Description Ratified by Country?
(Yes / No)
WCO (World Customs Organization) member Yes
Annex J-5 Revised Kyoto Convention Yes, 10
February
2003
Zimbabwe
Version 22 28
Agreements / Conventions Description Ratified by Country?
(Yes / No)
OCHA Model Agreement No
Tampere Convention (on the Provision of Telecommunication Resources for Disaster Mitigation and Relief Operations)
No
Regional Agreements (on emergency/disaster response, but also customs unions, regional integration)
COMESA
SADC
Exemption Regular Regime (Non-Emergency Response)
[Note: This section should contain information on the usual duties & taxes exemption regime during non-emergency times, when there is no declared state of emergency and no streamlines process (e.g. regular importations/development/etc.).]
ZIMRA (Zimbabwe Revenue Authority) is a department within the Ministry of Finance.
ZIMRA uses the automated ASYCUDA ++ computerised tariffing system which is in line
with the International Harmonised tariff system.
Humanitarian Aid is covered under section 122 of the general Customs and excise
regulations.
This act can be purchased on CD from ZX net. Contact details: 263-4-751921 / 753334
or from Government printers.
Please see the ZIMRA Asycuda manual
Organizational Requirements to obtain Duty Free Status
United Nations Agencies
UN agencies do not need to register with Ministry of Public Service Labour and Social
Welfare; their operations are generally governed by an LOU or MOU with the government.
Issues relating to duty rebates are usually spelt out in the MOU or LOU with government
Non Governmental Organizations
Zimbabwe
Version 22 29
Organizational Requirements to obtain Duty Free Status
For an organisation to be classified as an NGO or voluntary/charitable or church organisation,
it must register with the Ministry of Public Service Labour and Social Welfare.
The organisation may then use its status as a registered humanitarian entity to apply for
rebate of duty for its importations to ZIMRA.
Organisations whose operations are not registered with MPSLSW do not qualify to apply for
rebate of duty.
Exemption Certificate Application Procedure
Duties and Taxes Exemption Application Procedure
Generalities (include a list of necessary documentation)
Organisations registers itself with Min of Public Service Labour and Social Welfare, at
Compensation House, Contact Mr Chinhengo on +263(04)798537/60
Process to be followed (step by step or flowchart)
Organisation writes a letter to Mr Chinhengo, Director, MPSLSW, requesting
registration with MPSLSW as an NGO, Voluntary/Charitable or Church organisation
Above letter must give indications on funding, programme objectives, targeted
recipients and areas of operation
MPSLSW will respond to letter within a week, requesting any added information or
giving an approval/disapproval of application
If approved, the letter of approval from MPSLSW will need to be attached to rebate of duty
applications made to ZIMRA as this is proof of registration and basis on which duty rebate is
given.
Exemption Certificate Document Requirements
Duties and Taxes Exemption Certificate Document Requirements (by commodity)
Food Medicines Vehicle & Spare Parts
Staff & Office Supplies
Telecoms Equipment
Zimbabwe
Version 22 30
Duties and Taxes Exemption Certificate Document Requirements (by commodity)
NFI (Shelter, WASH, Education)
Invoice Yes, 1
copy,
applies to
UN and
NGOs
Yes, 3
copies,
applies to
UN and
NGOs
Yes, 3
copies,
applies to
UN and
NGOs
Yes, 3
copies,
applies to
UN and
NGOs
Yes, 3
copies,
applies to
UN and
NGOs
Yes, 3
copies,
applies to
UN and
NGOs
AWB/BL/Other Transport Documents
No Yes,
original and
3 copies
Yes,
original
and 3
copies
Yes,
original
and 3
copies
Yes,
original
and 3
copies
Yes,
original
and 3
copies
Donation/Non-Commercial Certificates
No Yes,
original and
3 copies
Yes,
original
and 3
copies
Yes,
original
and 3
copies
Yes,
original
and 3
copies
Yes,
original
and 3
copies
Packing Lists No Yes,
original and
3 copies
Yes,
original
and 3
copies
Yes,
original
and 3
copies
Yes,
original
and 3
copies
Yes,
original
and 3
copies
Other Documents
Food
Import
Permit
issued by
MoA
C152
authorised
by MoFA
C152
authorised
by MoFA
C152
authorised
by MoFA
C152
authorised
by MoFA
C152
authorised
by MoFA
Additional Notes
Zimbabwe
Version 22 31
Duties and Taxes Exemption Certificate Document Requirements (by commodity)
Food import permit issued by Ministry of Agriculture. Form C152 must be submitted to
Ministry of Foreign Affairs together with other highlighted documents then stamped for
approval by MoFA before being submitted to ZIMRA for their stamp as well.
The above applies to both UN agencies and NGO’s. Attached is the import permit procedure
for food commodities.
2.7.2 Customs Clearance
General Information
Customs Information
Document Requirements
Transport Manifest, Consignment note, Loading slip, Export Permits, Export
Bill of Entry, Phytosanitary Certificates, and Commercial Invoice
Documents required from importer would be GMO certificate, Plant Permit,
Import Permit, Import Bill of Entry and ZIMRA rebate letter.
Embargoes Dependent on commodity type and set by the regulatory Ministry e.g.
Ministry of Agriculture for agricultural products
Ministry of Health & Child Welfare for medicines
Ministry of Defense for arms
Prohibited Items
Dependent on commodity type and set by the regulatory Ministry e.g.
Ministry of Agriculture for agricultural products
Ministry of Health & Child Welfare for medicines
Ministry of Defense for arms
General Restrictions
There are restrictions on GMO commodities whose importation is monitored
by the Biotechnology Authority of Zimbabwe – see Food import procedures.
Zimbabwe
Version 22 32
Customs Clearance Document Requirements
Customs Clearance Document Requirements (by commodity)
Food NFI (Shelter, WASH, Education)
Medicines Vehicles & Spare Parts
Staff & Office Supplies
Telecoms Equipment
D&T Exemption Certificate
Yes,
Original,
1 copy,
applies
to both
UN and
NGO
Yes,
Original
C152, 1
copy,
applies to
both UN
and NGO
Yes,
Original
C152, 1
copy,
applies to
both UN
and NGO
Yes,
Original
stamped
C151, 1
copy,
applies to
both UN
and NGO
Yes,
Original
C152, 1
copy,
applies
to both
UN and
NGO
Yes,
Original
C152, 1
copy,
applies to
both UN
and NGO
Invoice Yes,
Original,
1 copy,
applies
to both
UN and
NGO
Yes, 1
copy,
applies to
UN and
NGOs
Yes, 1
copy,
applies to
UN and
NGOs
Yes, 1 copy,
applies to
UN and
NGOs
Yes, 1
copy,
applies
to UN
and
NGOs
Yes, 1
copy,
applies to
UN and
NGOs
AWB/BL/Other Transport Documents
Yes, 1
copy,
applies
to UN
and
NGOs
Yes, 1
copy,
applies to
UN and
NGOs
Yes, 1
copy,
applies to
UN and
NGOs
Yes, 1 copy,
applies to
UN and
NGOs
Yes, 1
copy,
applies
to UN
and
NGOs
Yes, 1
copy,
applies to
UN and
NGOs
Donation/Non-Commercial Certificates
Yes, 1
copy,
applies
to UN
and
NGOs
Yes, 1
copy,
applies to
UN and
NGOs
Yes, 1
copy,
applies to
UN and
NGOs
Yes, 1 copy,
applies to
UN and
NGOs
Yes, 1
copy,
applies
to UN
and
NGOs
Yes, 1
copy,
applies to
UN and
NGOs
Zimbabwe
Version 22 33
Customs Clearance Document Requirements (by commodity)
Packing Lists Yes, 1
copy,
applies
to UN
and
NGOs
Yes, 1
copy,
applies to
UN and
NGOs
Yes, 1
copy,
applies to
UN and
NGOs
Yes, 1 copy,
applies to
UN and
NGOs
Yes, 1
copy,
applies
to UN
and
NGOs
Yes, 1
copy,
applies to
UN and
NGOs
Phytosanitary Certificate
Yes, 1
copy,
applies
to UN
and
NGOs
None None None None None
Other Documents
Plant and
Import
Permits
None Clearance
from
MCAZ
None None None
Additional Notes
See attached import permit procedure. Note that the Medical Control Authority of Zimbabwe
(MCAZ) must stamp import documentation to confirm that the medicines are listed on register
for imports.
If unlisted MCAZ will conduct its tests on the drugs prior to authorising clearance by ZIMRA.
For information on Customs Clearing Companies, please see 4.11 Zimbabwe Additional
.Service Providers Contact List (see page 195)
Transit Regime
The movement of goods in transit is carried out when cargo is either required to move in bond
to a specified bonded store within the country importing the product, or if the cargo is destined
for another country whereby the product has to cross numerous borders / countries to reach the
final destination. (i.e. product sourced in South Africa but destined for Zambia).The first
instance of cargo being bonded does not affect aid organisations as generally aid cargo is
exempt from duty & taxes. Moving such cargo in bond would be ineffective and would only
incur further clearing & warehousing costs. The second scenario of cargo having to move
through numerous countries to reach destination would again not effect aid agencies as
Zimbabwe
Version 22 34
generally the forwarder or transporters will incur the risk & cost of engaging a clearing agent to
arrange the transit movement from entry border to exit border. These costs would be included
in the transporters / Forwarder freight costs. The transit procedure is normally carried out by a
registered clearing agent who has a bond facility to carry the value of the expected duties to be
paid should the goods be cleared normally for consumption in the country being transited. WFP
Zimbabwe offices opt for direct imports into its warehouses.
For more information on Weight and Value Bands, Focal Points and Entry Points, please see
the following attachment: Additional Zimbabwe Customs Information
Zimbabwe
Version 22 35
3 2 Zimbabwe Logistics Infrastructure
The ease of moving goods and services across borders is an important indicator of the quality
of trade and transport facilitation in a country. The World Bank's list of global trading across
borders puts Zimbabwe at 172 out of 183 countries. (Mozambique is the best performing SADC
country on that list at 132, followed by South Africa at 144, Botswana at 150, Zambia 153 and
Malawi 164.) Zimbabwe features on the Logistics Performance Index (LPI) of the World Bank
scoring 2.25 out of a possible score of 5 based on six key trade dimensions, which include
efficiency of the clearing process by border control agencies and customs, quality of trade and
transport related infrastructure, ease of arranging competitively priced shipments, competence
and quality of logistics services and ability to track and trace consignments. The country’s LPI
should improve with the introduction of the ASYCUDA World, a web based customs clearing
module and pre-clearance which would see an efficient movement of cargo at the border posts.
Consultations are underway to establish more One Stop Border Posts and computerization of
trade licenses and permits in order to address the problem of border delays.
The Ministry of Transport, Communication and Infrastructural Development, a Zimbabwe
government ministry, is responsible for all the aspects related to the management of transport,
communications, and meteorological and seismological infrastructure and services within the
country. The Ministry oversees the following parastatal organisms:
National Railways of Zimbabwe
Zimbabwe United Passenger Company (ZUPCO)
Air Zimbabwe
Zimbabwe National Roads Authority
Meteorological department
The three main transport modes that serve the Zimbabwean economy are roads, railways, and
aviation. Inland water transport is limited and takes place mainly in man-made water bodies
such as Lake Kariba. Zimbabwe’s road network was once considered among the best in Africa
and it was a signicant contributor to the growth of the Zimbabwe economy. The provision and
upkeep of the network was backed by intensive research, good experience, and the existence
of appropriate technical standards and skills in the country. The railway network connects
Zimbabwe with all its four neighbours and beyond. It is a major factor in trade and economic
growth within the region. Within Zimbabwe, it connects all major mining areas, heavy industrial
centres as well as the major agricultural collection centres and provides much of the transport
of mineral exports to seaports in South Africa.
Zimbabwe
Version 22 36
Zimbabwe has rail network of 2,583 km, all of which is narrow gauge. The use of rail for the
transport of freight also improves road safety and reduces road damage and congestion. The
aviation industry provides international and local air transportation links, with Harare
International Airport as the main hub. The other important airports are Joshua Nkomo
International Airport in Bulawayo, Victoria Falls, and Buffalo Range. In addition, more than 200
airports and aerodromes of diverse standards and capacities are scattered throughout the
country. The airports are particularly important for the country’s tourism industry. Air transport
also provides essential services to the mining industry in Zimbabwe with links between Harare
and the major mining provinces. The World Bank report notes that almost 70,000 km of roads,
equivalent to about 80% of the total network, is in need of rehabilitation. Zimbabwe has a total
road network of roughly 100,000 km. The interventions to be implemented should include
repairing the regional corridors which have a total length of 2,307 km. About 5% of these
corridors are in poor condition and about 10% are in fair condition, giving a total length of 345
km of regional corridors that need repair. The repair work includes pot-hole patching, filling of
cracks, edge repairs, replacement of road signs, etc. The second intervention would be to
repair urban roads as 25% of the network is in poor condition. The government should also
repair paved primary and secondary roads as well as maintain the unpaved secondary roads. It
is on record that in the medium to long term, government should speed up the dualisation of
major truck roads to ensure that road expansion keeps pace with increasing traffic density. The
responsible Authorities for roads are Department of Roads, Urban councils, District
Development Fund and Rural district Councils.
For information on logistics rehabilitation in Zimbabwe, please see the following link: Transport
World Africa
Transport SectorThe transport sector in Zimbabwe comprises five modes namely, road, rail, aviation, inland
water and pipeline transport. The road network, excluding urban roads, totals 76,241 km (of
which 9,256 km or 12.1% are bitumen surfaced). The Zimbabwe National Roads Administration
(ZINARA), is responsible for managing the Road Fund and disbursing to the following road
authorities:
Department of Roads in the Ministry of Transport and Infrastructure Development-
responsible for trunk roads;
Rural District and Urban Councils-responsible for urban roads; and
District Development Fund-responsible for rural roads.
Zimbabwe
Version 22 37
The rail network comprises a total 3,100 km of Cape Gauge standard (1,067 mm) of which 340
km between Beitbridge and Bulawayo, built under a Build Operate and Transfer (BOT)
arrangement, is privately owned and operated by the Beitbridge-Bulawayo (BBR) Railway
Company. This company provides transport services to passengers, business and the mining
industry. The remaining 2,760 km of rail is managed by the Government owned National
Railways of Zimbabwe (NRZ) providing passenger and freight transport services.
The aviation sub-sector comprises ten airports, three of which are international airports
including Harare, Bulawayo and Victoria Falls. The other airports are located at Kariba,
Masvingo, Buffalo Range, Mutare, Gweru, Beitbridge and Charles Prince. The ten airports are
managed by the Civil Aviation Authority (CAA). With respect to pipeline transport, Zimbabwe
through the National Oil Infrastructure Company (NOIC) controls 21 km of the 287 km oil
pipeline running from the Beira port in Mozambique to the Feruka Oil Refinery in Zimbabwe.
Water transport is dominated by waterborne tourism, leisure activities, commercial and small
scale fishing and sports on the Kariba Dam and the Zambezi River. There is, however, potential
for water transport.
Zimbabwe is a land-locked country and national and regional transport connectivity is a
necessary condition for promoting economic activity and cross border trade. The general
condition of the transport infrastructure has deteriorated due to inadequate funding for regular
maintenance. Government is putting emphasis on rural infrastructure while Public-Private-
Partnership ventures (PPPs) are used for major infrastructure development projects. For
example, the rehabilitation and maintenance of major trunk roads commenced in 2009 and is
currently on-going through the financial resources generated from tolling of the most trafficked
road sections. Also, the Beitbridge-Bulawayo Rail Link was constructed on a BOT agreement
with the private sector. (Source: ) TradeMark Southern Africa
Designated road Ports of Entry/Border Posts into Zimbabwe are:
Beitbridge
Chirundu
Victoria Falls
Kazungula
Nyamapanda
Kariba, Forbes
Mt Selinda
Sango
Mphoengs
Maitengwe
Zimbabwe
Version 22 38
Pandamatenga
Plumtree
Kanyemba
Mukumbura Border Post
Ports and HarboursZimbabwe is a landlocked country and relies on ports in Mozambique (Beira port), South Africa
and to a lesser extent, Namibia and Tanzania (Dar Es Salaam) for its overseas imports that
come by sea.
Additional information on Zimbabwe logistics infrastructure can be found in the following
attachment: Additional Zimbabwe Infrastructure Information
3.1 2.1 Zimbabwe Port Assessment
Zimbabwe is a landlocked country and does not have any ports. For information on ports that
may be used to bring goods to Zimbabwe, please see the following links:
2 South Africa Port of Durban
2.1.1 Mozambique Port of Beira
Zimbabwe
Version 22 41
Zimbabwe Airports
In 1999, the Government of Zimbabwe established the Supervising authority Civil Aviation
(CAAZ) through the Civil Aviation Act of 1998. The CAAZ is the main Authority of Zimbabwe
provider of civil aviation services, serving as the regulator of the industry, managing the civil
aviation infrastructure, including the main airports, and providing airspace management
services.
The CAAZ owns and manages eleven airports in Zimbabwe. The original design capacity of the
various terminals was sufficient for up to 3.8 million passengers a year. Harare is the main hub,
but its operations and that of the other major airports have been affected by the poor
performance of the economy. Civil aviation infrastructure in Zimbabwe is in need of
rehabilitation and regular maintenance. A particular concern is air traffic control and safety, as
equipment is old and in need of replacement. Closely related to traffic surveillance is the
capability for aircraft communication to and from the ground.
The entire airspace of Zimbabwe has not been covered by existing facilities, and what does
exist is deficient. The airspace surveillance equipment is not well maintained, and while repairs
have been carried out at Harare, work on the system at Joshua Nkomo International Airport
(Bulawayo) is incomplete. Shortcomings in surveillance also raise concerns about search and
rescue operations. Weather installations are inadequate and broadband infrastructure is not
available at most airports.
As a result of the economic problems of the past decade and sharp decline in tourism activity in
Zimbabwe, international and domestic aircraft movements have declined sharply. The former
declined from about 31,000 in 1999 to about 16,000 in 2009. The decline in domestic
movements was even greater, owing to the decline in domestic travel by tourists and the
adverse effect of the domestic economic difficulties. The large contraction in demand for air
services to and from Zimbabwe has contributed to a sharp reduction in the number of
international airlines that service the Zimbabwe market.
During 1997-2007 more than twenty scheduled airlines discontinued services in Zimbabwe,
including major carriers such as Air France (1997), KLM (1998), Lufthansa (2000), Swiss Air
(2000), and British Airways (2007). At present, 13 airlines operate services to and from
Zimbabwe. These include , which is the primary domestic carrier owned by the Air Zimbabwe
Government, Kenya Airways, Air Malawi, Botswana Airline, , South South African Airways
African Airlink, Comair (which is a franchise partner with British Airways), Air Namibia,
Emirates, Egyptian, Zambezi Airline, Ethiopian Airlines, Angola Airlines and Fly Africa (budget
airline).
There are (or 196 per the )in Zimbabwe, a combination of and 130 airports CIA paved unpaved
. For more information on the number of airports with paved and unpaved runways, runways
please see the following attachment: Zimbabwe Airport Runway Information
Zimbabwe
Version 22 42
All aircrafts carrying cargo must land only at designated airports. Air freight will be cleared at
the airport of first landing in Zimbabwe provided such airport is a designated customs airport. If
the airport of destination is not a designated airport, the aircraft operator must take special
arrangements for clearance of the freight before flying to the destination.
The dropping or spraying of objects or other substances out of or from the aircraft is prohibited.
This does not apply to ballast in the form of water or fine sand, fuel tow ropes, tow banners or
similar objects if dropped or discharged at places where no danger to persons or property exist.
The authority may grant exemption to the introduction if no danger to persons or property
exists.
In accordance with article 19 of the International Sanitary regulations adopted by the World
Health Organisation, the following are designed sanitary airports:
Harare/Harare Airport
Bulawayo/Joshua Mquabuko Nkomo Airport
Key airport information may also be found at . World Aero Data
Private aircraft operating into an airport in Zimbabwe and carrying seven passengers and below
do not require prior permission but should submit normal ATC flight plan only. Private aircraft
wishing to over fly Zimbabwean airspace are however are required to have prior permission
and must submit an application to the CAAZ.
The authority establishes prohibited areas and restricted areas, if necessary, for the prevention
of danger to public safety or order especially for the safety of air traffic. These areas are
published in the Aeronautical Information Publication (AIP)
At minor aerodromes without ATC, inspections are often irregular and pivots must, in addition
to obtaining the latest serviceability, examine the landing area from the air before attempting to
land. Generally no facilities are provided.
For airport contact information, please see the following links:
4.1 Zimbabwe Government Contact List (see page 118)
4.5 Zimbabwe Airport Company Contact List (see page 138)
Zimbabwe Aviation Contacts and Information
3.2.1 Procedures for Foreign Registered Aircraft
An operator intending to over fly Zimbabwe must apply in writing to to Nigel Marumahoko at the
Civil Aviation Authority on Fax number: +263(04)585100 during working hours or +263(04)
575163 during weekends and holidays. Once this has been approved then further information
will be issued in order to complete registration.
Zimbabwe
Version 22 43
In Zimbabwe, the following requirements need to be applied, presented and approved before
pre-position of foreign registered aircraft:
Aircraft registration
Aircraft type and MAUW
Operator's full name and address
Point of departures, destinations, and further itineraries
Route, entry and exit points
Return phone, fax numbers and email
Number of passengers and intended cargo loads
Exact purpose of flights
Registration and Safety: Registration will take place once the application has been approved
Operator, aircraft and crew documentation: Any documentation not submitted in the
application procedure will be noted and requested of the operator once the application has
been completed and approved.
The Authority will inform the applicant, by return fax, of the calculated costs of the intended
operations. Payment must be made by means of a bank transfer of the required amount into
the authority’s FCA account. Processing is almost immediate and may take up to a week if
there are any irregularities.
For information on required fees, please see the following attachment: Zimbabwe Aviation Fees
3.2.2 2.2.1 Zimbabwe Harare International Airport
Harare International Airport is an international airport in Harare, Zimbabwe. It is the largest
airport in the country and serves as the base of Air Zimbabwe. The airport is operated by the
. The International Terminal at Harare International Airport Civil Aviation Authority of Zimbabwe
was opened in 2000 but the airport has not met the optimum operating capacity since. It is a
beautiful building, drawing architectural influence from the ancient buildings of Great
Zimbabwe, and finished in local materials such as black granite, etc. Due to the current
economic situation, there are fewer commercial flights in and out-bound.
This is a joint Military and Civilian Airport. The airport's runway, at 4,725 metres (15,502 ft), is
currently one of the longest in Africa. It is longer than all of the runways at OR Tambo
in Johannesburg, South Africa, with the longest runway at OR Tambo International Airport
measuring 4,418 metres (14,495 ft). The reason for this is that both are " " airports hot and high
Zimbabwe
Version 22 44
requiring long take-off runs. The Harare International airport is currently refurbishing and
lengthening the current runway which will result in it being the longest runaway in Africa at over
5,000 metres (16,000 ft). (Source: ) The runway is used by both the civilian The Africa Report
airport and the Air Force of Zimbabwe whose base is on the southern side of the runway.
Location Details
Country Zimbabwe Latitude -17.93181
Province / District Mashonaland Central Longitude 31.09285
Town or City (Closest)
Harare Elevation (ft and m) 4,887 ft / 1,490
m
Airfield Name Harare International
AirportIATA and ICAO Codes
IATA: HRE
ICAO: FVHA
Open From (hours) 08:00 Open To (hours) 18:30
Zimbabwe
Version 22 45
Runways
Runway #1
Runway Dimensions Length 4,725 m X Width 46 m
Orientation 050°
Surface Asphalt
The second runway is underused but still operational.
Runway #2
Runway Dimensions Length 4,725 m X Width 46 m
Orientation 230°
Surface Asphalt
Helicopter Pad(s)
Helicopter Landing Pads are not a formal/designated facility at the Harare International Airport.
If prior arrangements are made then provision will be made for an informal landing zone. The
strength of the apron is such that it can carry the largest of helicopters.
The helipads are not located for commercial use and are situated across the runway on the
military base. However, the runway can be used for any heli-operations.
Helipad #1
Present (Yes / No) No
Largest helicopter that can land Mil Mi-26 : 123,455 lb (56,000 kg)
Width and Length (metres) Apron/landing strip can be used
Surface Concrete
Zimbabwe
Version 22 46
Airport Infrastructure Details
Harare International is fully compliant with international standards and has the capacity to
handle regional traffic should it be required.
The new International Terminal can handle up to 3 million passengers per year. The volume
could be increased if the African Open Skies (Yamasukp Agreement) policy could be used
effectively as currently a number of bi-lateral agreements are in the works to allow fellow
African nations and Zimbabwe to utilize the facilities in each other’s countries.
National Handling Services (NHS) is currently offering a 6 month free operating service to any
new airlines starting up in Zimbabwe. The best year in terms of performance was 1997 when
1,355,240 passengers and 41,450 aircraft passed through Harare International. 2009 was the
worst economic year ever recorded for the airport in every area. The person in charge is Mr.
Waniwa (+263773225404).
Customs Yes JET A-1 fuel Yes
Immigration Yes AVGAS 100 Yes
Terminal Building Yes Single Point Refueling Yes
Passenger Terminal Yes Air Starter Units Yes
Cargo terminal Yes Ground Power (mobile) Yes
Pax transport to airfield Yes Ground Handling Services Yes
Control Tower Yes Latrine Servicing Yes
Weather Facilities Yes Fire Fighting Category (ICAO) Category: 9
Catering Services Yes Firefight & Equipment Yes
Base Operating Room No Parking Ramp Lighting Yes
Airport Radar Yes Approach & Runway Lights Yes
NDB Yes VOR Yes
ILS Yes Crash Crew Yes
Zimbabwe
Version 22 47
IFR procedures Yes De-icing Equipment Yes
Passenger and Cargo Performance Indicator
Performance for 2012 Annual Figures Monthly
Total aircraft movements 12,218
Total passengers 494,202
Total capacity of the airport 300,000 mt
Current activity of the airport 112,000 mt (2014) 2014 Monthly Activity
Airport Operating Details
There are two companies that operate out of the Harare International Airport covering the
ground handling services: AGS (a private company) and NHS, which is government owned and
operated.
Operating Details
Maximum sized aircraft which can be offloaded on bulk cargo:
IL76, B777 – (capacity 9)
Maximum sized aircraft that can be offloaded on pallet
IL76, B777 – (capacity 9)
Total aircraft parking area (m²) 6 bays cater for 11 aircraft (m 2
not given)
Storage Area (mt) 150,000 – 500,000 mt
Cold Storage Area: 40 mt
Cargo Handling Equipment Available (Yes / No) Yes
Elevators / Hi Loaders (Yes / No) Yes
Zimbabwe
Version 22 48
Operating Details
Can elevators / hi loaders reach the upper level of a B747 (Yes / No)
Yes
Loading Ramps (Yes / No) Yes
Forklifts 2ton x 2, 3ton x 2, 5ton x 3, 7ton
x 2
Storage Facilities
National Handling Services storage capacity is directly linked to the contract (i.e. number of
flights, size, quantity and type of cargo). The facilities have not been maintained but have the
capacity to handle any humanitarian requirements.
Airfield Cost
Services charges are negotiable depending on frequency and type of aircraft. Official charges
are not easy to come by until flight schedules have been provided.
For more information on costs, please see the following attachment: Aircraft Servicing Charges
Navigation Charges
Please use: Distance (NM) x Weight Factor x US$20 when calculating fees.
Aircraft Weight - MTOW (kg)
Landing USD - $ Night Landing USD - $
Parking Handling Charges
0 7,500 15-50 15-50 15 780
7,501 100,000 50-480 50-480 857-
2,248
100,001 and over
Fixed charge @
US$480 + US$5/ton
over
Fixed charge @
US$480 + US$5/ton
over
3,963-
7,714
Note 1: Night landing hours are between 1800 - 0600 hours
Zimbabwe
Version 22 49
Aircraft Weight - MTOW (kg)
Landing USD - $ Night Landing USD - $
Parking Handling Charges
Note 2: Parking less than 3,000 kg is free for first 3 hours. Any parking over 3 hours will be charged as a 24 hour period thereafter.
Note 3: All of these charges are administered by the CAAZ and are the same for all airports in Zimbabwe
Fuel Services Charges
Fuel is available through prior arrangement. BP/Shell and Total have signed a Joint Venture in
operating the storage facilities at Harare International and all queries need to be directed
through their respective head offices.
Reference should be made to schedules in ADZ for types of fuel and oil held at Bulawayo/J.M
Nkomo, Charles Prince Chiredzi/Buffalo Range, Kariba, Harare and Victoria Falls airports. At
small aerodromes, fuel stocks may be limited or not available, except by prior arrangement.
Moreover requirements of operators are continually changing and it is therefore not possible to
publish permanent information of fuel, other than at those listed above.
Price per Unit Fuel Capacity
Jet A-1 US 0.85 1,100,000 L
Avgas US 1.50 45,000 L
Cargo Terminal Charges
Cargo Handling charges are subject to negotiation depending on frequency, load type and size
through both the NHS and AGS. AGS offers very efficient services across the board and have
all equipment suitable for every plane size. NHS has similar facilities and may be more cost
effective even if their services are less professional.
Scheduled flights are open to negotiation of charges as per contract. The frequency of flights
allows for discounts. For further queries please contact Mr. V. Moyo at +263(04)575561/2 or
+263(0)772101287.
Import Rate US$ / kg
Handling Charge per kg 1-20 kg = US$35
21-100 kg = US$50
Zimbabwe
Version 22 50
Import Rate US$ / kg
101-500 kg = US$60
501-1,000 kg = US$95
1,001-5,000 kg = US$190
5,001-10,000 kg = US$300
10,000 kg - above = US$700
Break Bulk Fee US$15
Diplomatic Mail US$50
Strong Room - per consignment US$50 (valuables and vulnerables)
Cold Storage Fee US$0.05 / kg / calendar day
Delivery outside normal working hours
50% surcharge
Preparation of substitute AOA - Invoice - Receipt
US$1 / phone call (AOA system down – till further
notice)
Storage per kg per day - Grace period? hours
48 hours free
Export Rate US$ / kg
Handling charges - Unpalletized cargo
Comprehensive charges – breaking bulk services
costs are prohibitive
International Air WayBill US$10
Local Air WayBill N/A
Air Way Bill Amendment - Cancellation
US$5-adaptation of bill / US$10-Cancellation
Air Way Bill Documentation Service offered free of charge
Zimbabwe
Version 22 51
Import Rate US$ / kg
Diplomatic Mail US$50
Storage charges per kg per day TBA (on negotiation)
Security
The security offered at Harare International comprises a military base to the south and eastern
perimeters of the airfield as well as a ZRP component within the terminals. The various private
handling, perishables and broking companies on the northern side provide their own private
security which complies with the Airport Authorities.
The security condition at the airport is considered Good.
Companies Available
Information on some aviation service providers can be found at: AZFreight.com
There are 2 separate companies conducting Ground Handling Services – AGS (Aviation
Ground Services) are a private company and are in competition with the government run NHS.
Both offer warehousing and equipment options but the service differs. NHS also conducts
passenger and aircraft services.
For more contact information for airport companies at Harare International Airport, please see
the following links:
Harare Airport Contacts
4.5 Zimbabwe Airport Company Contact List (see page 138)
3.2.3 2.2.2 Zimbabwe Kariba International Airport
The airport is located 7 miles east of Kariba Dam. The runway strength is PCN21/F/D/Y/U.
Flight procedures are available. No aircraft is allowed to fly below 3,000 ft altitude within the
radius of 1 nm of the Kariba Dam wall. Obstacles near the airport include a line of hills and
transmission lines.
Contact information:
Tel: +263(061)2912
Zimbabwe
Version 22 52
Airport Details
Country Zimbabwe Latitude -16.51944
Province / District Mashonaland Longitude 28.885
Airport Name Kariba International Elevation (ft) 1,076 ft
(33.2°C)
IATA & ICAO codes
FUKB Surface Bitumen
Town or City (closest)
Kariba Runway Condition Good
NGO / UN (on ground)
N/A Passenger / Cargo Security Screening (Yes / No)
Yes
Runway Dimension
Length 1,650 m X
Width 18 m Ground Handling (Yes / No) No
Refueling Capacity Yes, Single point
refueling capabilityRunway Lighting (Yes / No) No
Runway Heading N/A Fire Fighting Equipment (Yes / No)
Yes
Air Traffic Control (Yes / No)
Yes Windsock (Yes / No) Yes
Weather Information (Yes / No)
Yes Aircraft Parking space (Yes / No)
N/A
Navigation Aids (Yes / No)
N/A Security (Yes / No) Yes
For a diagram of this airport, please see the following attachment: Kariba International Airport
Diagram
Zimbabwe
Version 22 53
Fuel Services Charges
Price per Unit
Jet A-1 N/A, Only available by arrangement
Avgas N/A, Only available by arrangement
3.2.4 2.2.3 Zimbabwe Victoria Falls International Airport
This is primarily a tourist destination and has international standards as it is an international
destination. Runway strength is PCN28/F/B/X/S. Basic flight procedures are available for
aircraft flying over Victoria Falls. Obstacles at the airport include trees within elevation of 3,545
feet at Runway 12 and trees within an elevation of 3,512 feet at Runway 30.
Airport Details
Country Zimbabwe Latitude -18.09306
Province / District Matabeleland Longitude 25.84028
Airport Name Victoria Falls Elevation (ft) 3,596 ft
(28.5°C)
IATA & ICAO codes
FVFA Surface Bitumen
Town or City (closest)
Victoria Falls Runway Condition Good
NGO / UN (on ground)
N/A Passenger / Cargo Security Screening (Yes / No)
N/A
Runway Dimension
Length 2,286 m X
Width 30 m Ground Handling (Yes / No) No
Refueling Capacity Yes- Single point
refueling capabilityRunway Lighting (Yes / No) No
Zimbabwe
Version 22 54
Airport Details
Runway Heading Orientation-12/30 Fire Fighting Equipment (Yes / No)
Yes
Air Traffic Control (Yes / No)
Yes Windsock (Yes / No) N/A
Weather Information (Yes / No)
Yes Aircraft Parking space (Yes / No)
N/A
Navigation Aids (Yes / No)
N/A Security (Yes / No) Yes
For a diagram of this airport, please see the following attachment: Victoria Falls International
Airport Diagram
Fuel Services Charges
Price per Unit
Jet A-1 N/A, Only available by arrangement
Avgas N/A, Only available by arrangement
3.2.5 2.2.4 Zimbabwe Hwange International Airport
This runway primarily caters to the tourist industry around Hwange Safari Area and is located
35 nw South East of Hwange Town. Runway strength is PCN 25/F/B/X/Y.
Contact information:
Tel: +263 81313/4
Airport Details
Country Zimbabwe Latitude -18.63278
Province / District Matabeleland Longitude 27.00806
Zimbabwe
Version 22 55
Airport Details
Airport Name Hwange
International AirportElevation (ft) 3,543 ft
(32.3°C)
IATA & ICAO codes FVWN Surface Bitumen
Town or City (closest)
Hwange Runway Condition Good
NGO / UN (on ground)
N/A Passenger / Cargo Security Screening (Yes / No)
N/A
Runway Dimension Length 4,600 m X
Width 30 m)Ground Handling (Yes / No) No
Refueling Capacity No Runway Lighting (Yes / No) No
Runway Heading Orientation-08/26 Fire Fighting Equipment (Yes / No)
Yes
Air Traffic Control (Yes / No)
Yes Windsock (Yes / No) N/A
Weather Information (Yes / No)
Yes Aircraft Parking space (Yes / No)
No
Navigation Aids (Yes / No)
No Security (Yes / No) Yes
For a diagram of this airport, please see the following attachment: Hwange International Airport
Diagram
Fuel Services Charges
Price per Unit
Jet A-1 N/A, Only available by arrangement
Zimbabwe
Version 22 56
Price per Unit
Avgas N/A, Only available by arrangement
Royalties / Non Objection Fees (NOFs)
According to the Aeronautical Information Zimbabwe publication, an aircraft with a maximum all
up weight (MAUW) or gross take-off weight of 40,000 kg to 70,000 kg pays landing fees of
$250 to $350.
For more information, please see the . Civil Aviation Authority of Zimbabwe website
3.2.6 2.2.5 Zimbabwe Charles Prince National Airport
Airport Details
Country Zimbabwe Latitude -17.7525
Province / District Mashonaland Central Longitude 30.9225
Airport Name Charles Prince Elevation (ft) 4,850 ft
(29.3°C)
IATA & ICAO codes
FVCP Surface Bitumen
Town or City (closest)
Harare Runway Condition Good
NGO / UN (on ground)
N/A Passenger / Cargo Security Screening (Yes / No)
Yes
Runway Dimension
R1 Length 1,200 m X
Width 17 m
R2 Length 925 m X
Width 18 m
Ground Handling (Yes / No) N/A
Refueling Capacity
Yes-Single point
refueling capabilityRunway Lighting (Yes / No) No - Both
R1 & R2
Zimbabwe
Version 22 57
Runway Heading R1 Orientation- 06/24
R2 Orientation- 14
/32
Fire Fighting Equipment (Yes / No)
Yes
Air Traffic Control (Yes / No)
Yes Windsock (Yes / No) No
Weather Information (Yes / No)
No Aircraft Parking space (Yes / No)
Yes
Navigation Aids (Yes / No)
NDB (Non-
Directional Beacon)Perimeter fencing (Yes / No) Yes
Please see the following attachment for a diagram of the Charles Prince airport: Charles Prince
National Airport Diagram
Fuel Services Charges
Price per Unit
Jet A-1 N/A, Only available by arrangement
Avgas N/A, Only available by arrangement
3.2.7 2.2.6 Zimbabwe Chiredzi Buffalo Range National Airstrip
This airstrip is located 20 km / 6 nm from Chiredzi town. The old runway to the south of the
existing runway is now a taxiway.
Contact information:
Tel: +263(031)2444/819
Zimbabwe
Version 22 58
Airport Details
Country Zimbabwe Latitude -21.00861
Province / District Masvingo Longitude 31.57944
Airport Name Chiredzi Buffalo Range Elevation (ft) 1,421 ft
(32.9°C)
IATA & ICAO codes
FVCZ Surface Bitumen
Town or City (closest)
Chiredzi – 20 km Runway Condition Good
NGO / UN (on ground)
N/A Passenger / Cargo Security Screening (Yes / No)
Yes
Runway Dimension
Length 1,578 m X Width
30 mGround Handling (Yes / No) No
Refueling Capacity
Yes-Single point
refueling capabilityRunway Lighting (Yes / No) No
Runway Heading Orientation-14/32 Fire Fighting Equipment (Yes / No)
Yes
Air Traffic Control (Yes / No)
Yes Windsock (Yes / No) Yes
Weather Information (Yes / No)
Yes Aircraft Parking space (Yes / No)
Yes
Navigation Aids (Yes / No)
Flares are used for
lighting on park rampPerimeter fencing (Yes / No) No
For a diagrame of the airstrip, please see the following attachment: Chiredzi Buffalo Range
Airstrip Diagram
Zimbabwe
Version 22 59
Fuel Services Charges
Price per Unit
Jet A-1 N/A, Only available by arrangement
Avgas N/A, Underling refueling now available
3.2.8 2.2.7 Zimbabwe JM Nkomo Airport
The JM Nkomo Airport's Runway Strength is 21/F/C/Y/N. Obstacles include: Electricity pylons
23 meters high along PWY31 and are 2,300 m from threshold of runway 31.
Airport Details
Country Zimbabwe Latitude -20.0175
Province / District Matabeleland Longitude 28.625
Airport Name JM Nkomo Airport Elevation (ft) 4,366 ft
(29.6°C)
IATA & ICAO codes
FUBU Surface Bitumen
Town or City (closest)
Bulawayo Runway Condition Good
NGO / UN (on ground)
N/A Passenger / Cargo Security Screening (Yes / No)
Yes
Runway Dimension
R1 Length 2,588 m X
Width 45 m
R2 Length 1,347 m X
Width 30 m
Ground Handling (Yes / No) Yes
Refueling Capacity Yes, Single point
refueling capabilityRunway Lighting (Yes / No) Yes
Zimbabwe
Version 22 60
Airport Details
Runway Heading Orientation R1: 13/31
Orientation R2: 02/20Fire Fighting Equipment (Yes / No)
Yes
Air Traffic Control (Yes / No)
Yes Windsock (Yes / No) Yes
Weather Information (Yes / No)
Yes Aircraft Parking space (Yes / No)
Yes
Navigation Aids (Yes / No)
Yes Perimeter fencing (Yes / No) Yes
For a diagram of the airport, please see the following attachment: JM Nkomo Airport Diagram
Fuel Services Charges
Price per Unit
Jet A-1 N/A, Only available by arrangement
Avgas N/A, Only available by arrangement
3.2.9 2.2.8 Zimbabwe Masvingo Airport
The Masvingo airport is not currently being used for commercial business. However, the airport
can receive small to medium sized planes.
Airport Details
Country Zimbabwe Latitude -20.05528
Province / District Masvingo Longitude 30.85889
Airport Name Masvingo Elevation (ft) 3,596 ft
(28.5°C)
Zimbabwe
Version 22 61
Airport Details
IATA & ICAO codes
FMVM Surface R1:
Bitumen
R2: Grass
Town or City (closest)
Masvingo Runway Condition Good
NGO / UN (on ground)
N/A Passenger / Cargo Security Screening (Yes / No)
N/A
Runway Dimension
R1: Length 1,726 m X
Width 18 m
R2: Length 1,200 m X
Width 17 m
Ground Handling (Yes / No) No
Refueling Capacity Yes: Single point
refueling capabilityRunway Lighting (Yes / No) Yes
Runway Heading N/A Fire Fighting Equipment (Yes / No)
Yes
Air Traffic Control (Yes / No)
Yes Windsock (Yes / No) Yes
Weather Information (Yes / No)
Yes Aircraft Parking space (Yes / No)
No
Navigation Aids (Yes / No)
Yes Perimeter fencing (Yes / No) Yes
For a diagram of this airport, please see the following attachment: Masvingo Airport Diagram
Zimbabwe
Version 22 62
Fuel Services Charges
Price per Unit
Jet A-1 N/A, Only available by arrangement
Avgas N/A, Only available by arrangement
3.3 2.3 Zimbabwe Road Network
Zimbabwe
Version 22 64
Zimbabwe Roads
Road transport is the dominant means of transport in Zimbabwe. Most of the traffic and trade
(80% by volume) is transported by road. More than 70% of Zimbabwe regional trunk roads and
primary roads were built in the 1960's and early 70's and most of them have exceeded their 20
year design life. Lack of financial resources to reconstruct or rehabilitate the aging road network
and the unavailability of good quality gravel is compounding the problem.
Zimbabwean roads are managed, maintained and operated by the Zimbabwe National Road
Administration (ZINARA). ZINARA is responsible for managing the Road Fund and disbursing
to the following road authorities: Department of Roads in the Ministry of Transport and
Infrastructure Development, responsible for trunk roads; Rural District and Urban Councils,
responsible for urban roads; and the District Development Fund, responsible for rural roads.
The country's national highways are currently undergoing dualisation albeit at a slow pace due
to funding constraints. Large requirements in support of road maintenance have necessitated
the introduction of toll gate fees to complement the limited national budget resources. The
introduction of toll fees has provided additional resources for the maintenance and rehabilitation
of the Zimbabwean road network. Paved roads link the major urban and industrial centres, but
the condition of urban roads and the unpaved rural road network has deteriorated significantly
over the years for lack of maintenance.
The country has a lot of haulage trucks that are readily available for lease and use by UN,
NGOs, the private sector as well as government. WFP and partners have databases for such
service providers. Seasonal demands and supply variations have little effects on the transport
rates. Fuel price hike has a knock on effect on the transport charges.
For contact information for the relevant government authorities, please see the following link:
4.1 Zimbabwe Government Contact List (see page 118)
For more information on the Zimbabwe road network, please see the following attachment:
Additional Zimbabwe Road Network Information
3.3.1 Distance Matrix
Distances from Capital City to Major Towns (km)
Harare Bulawayo Gweru Mutare Chinhoi Masvingo Beitbridge Vic Falls
Harare 439 275 263 115 292 580 878
Bulawayo 439 164 577 425 280 321 439
Zimbabwe
Version 22 65
Distances from Capital City to Major Towns (km)
Gweru 275 164 405 261 164 403 603
Mutare 263 577 405 378 297 585 1,016
Chinhoyi 115 425 261` 378 407 664 864
Masvingo 292 280 164 297 407 288 719
Beitbridge
580 321 403 585 664 288 760
Victoria Falls
878 439 603 1,016 864 719 760
Zimbabwe
Version 22 66
3.3.2 Travel Time Matrix
Travel Time from Capital City to Major Towns (Hrs)
Harare Bulawayo Gweru Mutare Chinhoi Masvingo Beitbridge Victoria Falls
Harare 5 hrs 3 hrs 3 hrs 1.2 hrs 3 hrs 6 hrs 10 hrs
Bulawayo 5 hrs 2 hrs 6 hrs 5 hrs 3 hrs 3 hrs 5 hrs
Zimbabwe
Version 22 67
Travel Time from Capital City to Major Towns (Hrs)
Gweru 3 hrs 2 hrs 4 hrs 3 hrs 1.5 hrs 4 hrs 6 hrs
Mutare 3 hrs 6 hrs 4 hrs 4 hrs 3 hrs 6 hrs 11 hrs
Chinhoyi 1.2
hrs
5 hrs 3 hrs 4 hrs 4 hrs 7 hrs 9 hrs
Masvingo 3 hrs 3 hrs 1.5 hrs 3 hrs 4 hrs 3 hrs 8 hrs
Beitbridge
6 hrs 3 hrs 4 hrs 6 hrs 7 hrs 3 hrs 8 hrs
Victoria Falls
10 hrs 5 hrs 6 hrs 11 hrs 9 hrs 8 hrs 8 hrs
3.3.3 Road Security
The road security in Zimbabwe is classified as Good.
3.3.4 Weighbridges and Axle Load Limits
Weighbridges can be found across the country but those that affect road transport can be found
at each border crossing. Here the V.I.D. will inspect trucks and those they assess to be
overweight are weight at their respective depots.
Axle load limits (kg)
Gross Vehicle Mass (in any case) 56,000
Truck with 1 axle 8,000
Truck with 2 axles 18,000
Zimbabwe
Version 22 68
3.3.5 Road Class and Surface Conditions
Road Classifications
By Use there are four classes of roads:
Regional Trunk Road Network-Provides vital links to provincial capitals and connects
Zimbabwe to its neighbouring countries
Primary Road-Provides links to urban centres and provincial centres
Secondary Road-Provides link between service centre, growth points and primary roads
Feeder Road-These are inter district and provide links to rural service centres
Total road lengths in Zimbabwe come to 97,267 km. Paved roads make up 18,481 km (20.4%
surfaced, 14% gravel), and unpaved roads amount to 78,786 km (65.6% earth roads). The
following table shows distribution of roads by authority:
Road Authority Surfaced (km) Gravel (km) Earth (km) Total (km)
Department of Roads 8,900 7,577 1,985 18,462
Urban Councils 8,164 26 4 8,194
Rural District Councils 356 2,133 33,988 36,477
District Development Fund 2,161 19,914 22,075
TOTALS 17,420 11,897 55,891 7,577
Classification Administering Agency
Regional Roads The Department of Roads (Ministry of Transport)
Primary Roads The Department of Roads (Ministry of Transport)
Secondary Roads The Department of Roads (Ministry of Transport)
Tertiary Roads Rural District Councils
Urban Roads Municipalities or Rural District Councils
Zimbabwe
Version 22 69
There are 88,100 km of classied roads in Zimbabwe, 17,400 km of which are paved. About 5%
of the network is classied as primary roads and has some of the most trafcked arterials that link
Zimbabwe with its neighbours. A portion of the Pan-Africa Highway passes through Zimbabwe.
This part of the road network plays a major role in the movement of the country’s imports and
exports as well as transit freight.
Some 14% of the network is classied as secondary roads that link the main economic canters
within the country, enabling internal movement of people and goods. The primary and
secondary roads are collectively referred to as the trunk road system; they carry over 70% of
the vehicular trafc (measured in vehicle kilometres) and they are managed by the Department
of Roads (DoR). A little more than 70% of the network is made up of tertiary feeder and access
roads that link rural areas to the secondary road network. These are managed by the District
Development Fund (DDF) and by the District Councils (DC).
The tertiary access roads, together with the unclassied tracks, typically with trafc volumes
below 50 vehicles per day, provide for the intra-rural access movements. They link rural
communities to social economic amenities, such as schools, health centres, and markets, and
enable government services to reach rural areas. The remaining 9% of the network are urban
roads managed by urban councils. The road density in Zimbabwe is about 0.23 km per square
km. This is high compared with many developing countries; it is comparable to that of the high
income, non-OECD countries and lower middle-income countries. Only OECD countries have a
substantially higher road density than Zimbabwe.
The implication is that a relatively high proportion of the population has access to the road
network of the country. Moreover, Zimbabwe has a very substantial road network relative to its
gross domestic product (GDP). The replacement value of the road network asset is estimated
at about $10 billion, equivalent to almost three times the current level of GDP. This ratio is high
in comparison with many developing countries, and it gives some insight into the current large
economic burden of maintaining the road network.
The Department of National Parks and Ministry of Lands have roads within their jurisdiction but
these are considered as private since they are not declared roads.
The Department of Roads design surfaced roads for a 20 year Design Life; however, many
roads have outlived their design life. The Department of Roads classifies its roads by surface
type, by estimated traffic during its design life and use. By surface type the following classes
apply:
Wide Mat Surfaced Shoulders (WMSS) 12 m surfacing width with 12 m formation width
Wide Mart Gravel Shoulders (WMGS) 10 m surfacing width with 12 m formation width
Narrow Mart (NM) 7 m surfacing width with 10 m formation width
Zimbabwe
Version 22 70
Gravel (GR) no surfacing with 8 m formation width
Earth (ER) -
The other type of classification is by Estimated Traffic based on Equivalent Standard Axles
of 10 tons per axle during the 20-year design life of the road:
Class
Meaning
Cost (based on last recorded figures(Z$ 000 000 000) – now null and void due to dollarization
3M 3 million standard axles over twenty
years
20
1M 1 million standard axles over twenty
years
15
0.3M 3 hundred thousand standard axles
over twenty years
12.5
0.1M 1 hundred thousand standard axles
over twenty years
7.5
Following is a table showing distribution by surface type and respective Province (km):
Province WMSS WMGS NM GR ER TOTAL
Manicaland 507.4 707.1 71.4 1,178 283.1 2,747
Mashonaland central 102.8 531.9 231.2 844.2 83 1,793.1
Mashonaland east 143.1 626.3 195.9 654.3 194.3 1,813.9
Mashonaland west 307.7 717.8 295.5 1,037.7 17 2,375.7
Masvingo 177.2 863.1 74 938.9 82.7 2,135.9
Matabeleland North 51.8 777.3 464.6 1,256.4 406.9 2,957
Zimbabwe
Version 22 71
Province WMSS WMGS NM GR ER TOTAL
Matabeleland South 221.9 618.9 100.2 866.9 425.7 2,233.6
Midlands 188 758.1 167 800.7 492.7 2,406.5
TOTAL KMS 1,699.9 5,600.5 1,599.8 7,577.1 1,985.4 18,462.7
The Regional Trunk Road Network (RTRN) has a total of 3,174.9 km, of which 2,573.9 km (81%) have outlived the 20 year design life but have maintained a good condition due to spot
rehabilitation where necessary. The following table shows trunk road network:
Road Linking Neighboring Country Distance (km) Age (years)
Harare-Chirundu Zambia 352.1 30
Harare-Nyamapanda Mozambique 237.5 32
Harare-Mutare Mozambique 262.8 49
Harare-Masvingo South Africa 292.3 54
Harare-Gweru* Internal 275.3 52
Mvuma-Gweru* Internal 82.8 23
Masvingo-Beitbridge South Africa 282.4 32
Gweru-Bulawayo* Internal 164 50
Bulawayo-Beitbridge South Africa 321.7 50
Bulawayo-Plumtree Botswana 110.4 52
Bulawayo-Victoria Falls Zambia/Botswana 438.8 52
Mutare-Forbes border Mozambique 8.3 32
Zimbabwe
Version 22 72
Road Linking Neighboring Country Distance (km) Age (years)
Rutenga-Boli-Sango Mozambique 150 >25
Chivhu-Nyazura* Internal 196.6 25
NB: * implies roads linking provincial capitals.
Bridges
Bridges built within the primary road network are full operational throughout the year. One
bridge on the route between Chiredzi and Tanganda Holt crossing theSaveRiveris low enough
for water to flood the road in an event of a flash flood. Secondary roads regularly succumb to
flooding in the wet months. TheVictoria Falls, Birchenough, Otto Beit (Chirundu) and Beit
(Beitbridge) bridges have stood the test of time but are closed when there is a need for
maintenance. Security is very tight on all bridges by both the host country i.e.Zimbabweand the
neighbouring nations.
Transport Corridors
Transport corridors correspond to the international corridors as described below.
Beitbridge –Harare
Beitbridge –Bulawayo
Beitbridge – Mutare
Mutare –Harare
Plumtree –Bulawayo
Plumtree –Harare
Chirundu –Harare
Harare – Nyamapanda
More information on Zimbabwe road classifications, transport corridors, bridges, weighbridges,
etc., please see the following attachment: Additional Zimbabwe Road Network Information
3.4 2.4 Zimbabwe Railway Assessment
Zimbabwe
Version 22 74
Zimbabwe Railways
The rail system was built in the early 1900’s (part of it represents a segment of the Cape-Cairo
railway) and has not been revamped since. As a result of 100 years of use, a number of
sections are deteriorating with the track cracking and the foundations sagging. Lack of
maintenance has led to faulty points resulting in numerous derailments. The National Railways
of Zimbabwe (NRZ) employed 17,000 staff in the late 1980’s, but today only 4-6000 employees
are on hand. Vandalism has paralyzed the communications systems and only shunting is
possible with the electric locomotives in urban areas – two way radios are used to facilitate train
movements between towns. The geographical spread of the network makes it almost
impossible to adequately protect and guard. Four million running tons is possible with the
current capacity but this is yet to be proven.
The NRZ is the parastatal railway of Zimbabwe. NRZ operates about 3,000 km of rail at the
1.067 m gauge providing passenger and freight services. NRZ has an important transit function
in the southern part of Africa and is well linked with neighbouring countries: toward the north, at
Victoria Falls, the system links to the Zambia Railways, crossing the Victoria Falls Bridge.
Towards the Indian Ocean, the system links to the Beira Railroad Corporation in Mozambique.
A second line towards Mozambique reaches Maputo. To the west, a connecting line link ups to
Botswana Railways to reach South Africa, eventually reaching Durban and Cape Town. A
direct line to South Africa is provided from Bulawayo by the Beitbridge Bulawayo Railway. The
electrified (25kV AC) 313 km Gweru-Harare section has been seriously vandalized and the
electric trains have since stopped operating.
The rail sector in Zimbabwe is in dire need of recapitalisation as the wagons, locomotives,
tracks and signalling systems are all antiquated and in need of replacement. The NRZ has also
suffered of the general decline of the country's economy. Neglect of maintenance, lacking
spare parts and overdue replacement of equipment have led to a situation where only part of
the railroad net is in good condition and equipment problems have led to reduced service.
Steam locomotives have been reintroduced since 2004 as coal is in relatively good supply,
while diesel must be imported and electricity shortages are common. Further, the company is
seriously indebted, making it impossible to solve this situation without external help. Goods
transport has declined, from 18 million tonnes in 1998 to 4 million tonnes in 2015.
The NRZ network is divided in three operational regions:
Eastern Region: Mutare – Harare - Chinhoyi axis, with a branch line to Bindura/
Shamva
Midlands Region: Somabhula – Harare with branch line to Masvingo and Redcliff
Southern Region: Beitbridge – Rutenga – Dabuka and Chicualacuala – Rutenga;
Dabuka – Mpopoma – Victoria Falls
For contact information, please see the following links:
4.1 Zimbabwe Government Contact List
Zimbabwe
Version 22 75
For more information on the Zimbabwe railway network, please see the following attachment:
Additional Zimbabwe Railway Information
3.4.1 Travel Time Matrix
Travel Time from Capital City to Major Towns (Hours / Days)
Harare Kadoma Kwekwe Gweru Bulawayo
Mutare Chinhoyi V Falls
Harare 2hr 4hr 6hr 8hr 3hr 2hr 18hrs
Kadoma 2hr 1hr 2hr 6hr 5hr 5hr 16hr
Kwekwe 4hr 1hr 1hr 4hr 7hr 6hr 15hr
Gweru 6hr 2hr 1hr 2hr 8hr 8hr 10hr
Bulawayo 8hr 6hr 4hr 2hr 12hr 10hr 6hr
Mutare 3hr 5hr 7hr 8hr 12hr 5hr 24hr
Chinhoyi 2hr 5hr 6hr 8hr 10hr 5hr 20hr
V Falls 18hr 16hr 15 10hr 6hr 24hr 20hr
3.4.2 Capacity Table
Rail Operator Capacity
NRZ BBR
Operates on (lines) 1
Locomotives (electric/diesel/steam) 10 10
Freight Wagons (flat bed) / size 255
Freight Wagons (high-sided)/size 3,560
Zimbabwe
Version 22 76
Rail Operator Capacity
Freight Wagons (drop-side)/size 1,074
3.4.3 Key Route Information
Standard Route Information
Route A
Harare- To Bulawayo
Route B
Bulawayo – To Vic Falls
Route C
Harare – To Mutare
Route D
Beitbridge – To Bulawayo
Track gauge 1.067 1.067 1.067 1.067
Total track distance (single and/or double)
450km 440km 280km 317km
Total track travel time 5hrs 5hrs 3hrs 3.5hrs
Maintenance (Good, marginal, bad)
Bad Bad Marginal Marginal
Companies-consortiums operating on line
One One One One
Traffic frequency (monthly/weekly/daily)
Daily Daily Daily Daily
Security (Good, marginal, bad)
Good Good Good Good
Main stations (Add details below)
Gweru,
Kadoma,
Kwekwe
Lupane,
Hwange
Marondera,
Rusape
Gwanda
Zimbabwe
Version 22 77
3.4.4 Key Stations
Key Station Information
Station Name Station Name Station Name
Location Harare Bulawayo Beitbridge
Contact Information marketing1@nrz.
co.zw
marketing1@nrz.
co.zw
marketing1@nrz.
co.zw
Connections with other
transport means
(road/waterways/air)
Rail, Road, Air Rail, Road, Air Rail, Road
Storage Capacity
(square meters and cubic meters)
20,000m 2 15,000m 2 3,000m 2
Handling Equipment Manual Manual Manual
Handling Capacity:
TEU / Hour
200mt
TEU outsourced
100mt
TEU outsourced
20mt
TEU outsourced
Zimbabwe
Version 22 80
Zimbabwe Waterways
There are no major water transport facilities of any significance available in Zimbabwe. There is
a small ferry passenger service on Lake Kariba plying between Mlibizi and Kariba which is used
mainly for recreational activities.
For contact information, please see the following links:
4.1 Zimbabwe Government Contact List
3.5.1 Company Information
There is no waterway transport for cargo available in Zimbabwe.
3.5.2 Port Information
Binga, Kariba are the only ports in Zimbabwe. However, there is nothing of logistical
importance at these ports.
3.6 2.6 Zimbabwe Storage Assessment
Zimbabwe has a sensitive political and economic climate. However, the country is endowed
with functional and effective logistics systems. Zimbabwe has a well-developed expertise in the
field of transport and logistics, dedicated to serving both the commercial sector as well as
international humanitarian organizations. A wide range of reliable logistics services and
solutions, from the storage of general merchandise to leading-edge solutions for the supply
chain, are found in all major towns and cities. These logistics solutions and services which are
readily accessible in Zimbabwe include:
Specialized handling equipment
Computerized warehouse management
Q-HSE policy
Advanced receiving and inspection processes
Secured storage
Inventory control
Value-added services (repacking, co-packing, labelling, etc.)
Order preparation
Cross-docking
Zimbabwe
Version 22 81
For contact information for the storage companies, please see the following link: 4.6 Zimbabwe
Storage and Milling Company Contact List (see page 142)
For more information on Zimbabwe storage, please see the following attachment: Additional
Zimbabwe Storage Information
3.6.1 Commercial Storage
Location Owner Available for Rent
Capacitymt / m² / m³
Type [1] Access [2]
Condition [3]
Harare Manica,
Zimbabwe
Yes 11,091 m² In-door
storage
Flat Intact
Harare National
Foods
Yes 3,735 m² In-door
storage
Flat Intact
Gweru National
Foods
Yes 4,748 m² In-door
storage
Flat Intact
Mutare GMS Yes 10,000 m² In-door
storage
Flat Intact
Beitbridge Manica,
Zimbabwe
Yes 10,000 m² Open
Storage
Flat Intact
Beitbridge Frank Collins Yes 10,000 m² Open
Storage
Flat Intact
Bulawayo IONELA Yes 8,767 m² In-door
storage
Flat Intact
Bulawayo National
Foods
Yes 3,953 m² In-door
storage
Flat Intact
Chinhoyi Northern
Holdings
Silo Flat Intact
[1] Warehouse Type: Open storage, container, rub-hall, silo, concrete, other, unspecified
Zimbabwe
Version 22 82
[2] Warehouse Access: Raised-siding, flat
[3] Warehouse condition: Appears intact, appears damaged, under construction/repair
3.6.2 Storage Used by Humanitarian Organizations
Major humanitarian organizations in Zimbabwe (UN and local and international NGOs) lease or
hire out warehouses from commercial service providers. This is a standard practice in
Zimbabwe for both humanitarian and commercial actors on the market. Main products stored
by humanitarian organisations and NGOs include food items and Non-food items used in the
development and rebuilding of communities and assets in the communities. Adequacy, accessibility and availability of ancillary services is not a challenge in Zimbabwe, especially if
the warehouse is located in a town or city. Use of mobile storage facilities is also common
among the NGO, UN and international organisations operating in Zimbabwe. Collaboration and
space sharing is common with humanitarian actors and this has seen savings being realised by
organisations engaging such collaborations.
The WFP Zimbabwe operation has 2 operational warehouses and several extended delivery
points run by NGOs in partnership with WFP. The warehouses are strategically located to
service the most insecure and needy parts of the country. These warehouses are located in
Harare, and Bulawayo. The Mutare and Masvingo warehouses were closed in December 2014
due to scaling down of operations. The WFP warehousing and handling service providers are
normally given 12 to 24 months contracts through a competitive process of tendering.
Location Organization Sharing Possibility(Yes / No)
Capacitymt / m² / m³
Type [1] Access [2]
Condition [3]
Harare UNICEF Yes 7,376 m² In-door
storage
Flat Intact
Harare WHO Yes 450 m² In-door
storage
Flat Intact
Harare FAO Yes 1,500 m2 In-door
storage
Flat Intact
Harare UNFPA Yes 300 m2 In-door
storage
Flat Intact
Harare Red Cross
/IFRC
Yes 1,000 m2 In-door
storage
Flat Intact
Zimbabwe
Version 22 83
Location Organization Sharing Possibility(Yes / No)
Capacitymt / m² / m³
Type [1] Access [2]
Condition [3]
Harare UNDP-GF Yes 1,500 m2 In-door
storage
Flat Intact
Beitbridge IOM Yes 100 m² Open
Storage
Flat Intact
Masvingo USAID Yes 1,000 m2 In-door
storage
Flat Intact
Mutare USAID Yes 1,000 m2 In-door
storage
Flat Intact
[1] Warehouse Type: Open storage, container, rub-hall, silo, concrete, other, unspecified
[2] Warehouse Access: Raised-siding, flat
[3] Warehouse condition: Appears intact, appears damaged, under construction/repair
3.6.3 Public Sector Storage
The Department of Civil Protection (DCP) has a staff complement of seven officers at the Head
Office. The operations of the Civil Protection Organization are multisectoral and interdisciplinary
in scope. Their mission is to coordinate and promote strategic planning for emergencies at the
individual, community, sectoral, local authority and national levels through regulatory
mechanisms in order to provide for and ensure optimal emergency preparedness and disaster
prevention in Zimbabwe. The Mandate of DCP covers overall coordination of all stakeholders
involved in disaster risk management, promotes preparedness planning, prompts emergency
response, early recovery and rehabilitation of affected elements and advocates for integration
of disaster risk reduction into development for sustainability.
The core functions of ensuring the attainment of optimal capacity for disaster risk management
include:
Develop and maintain a disaster risk management framework in line with international
best practice
To strengthen coping capacities of the general public in relation to the country’s risk
profile
To develop mechanisms to address the identified gaps in the above functions
Zimbabwe
Version 22 84
Location Ministry / Agency
Use Possibility(Yes / No)
Capacitymt / m² / m³
Type [1] Access [2]
Condition [3]
All
Provinces
and districts
Department of
Civil Protection
No +/-
1,000 m2Semi-
permanent
structure
Yes Outdoor
[1] Warehouse Type: Open storage, container, rub-hall, silo, concrete, other, unspecified
[2] Warehouse Access: Raised-siding, flat
[3] Warehouse condition: Appears intact, appears damaged, under construction/repair
For more information, please see the . Civil Protection Directorate of Zimbabwe website
3.6.4 Cold Chain
The cold chain is comprised mainly of private companies as the Government Cold Storage
Commission (CSC) is facing liquidation as a result of poor management.
Location Organisation / Owner
Type [1] Cooling / Power [2]
Total Capacitymt
Condition
Harare Seedex Ent. Refrigerator Compression 300 mt Good
Harare Zenith Distr. Cold room
neg.
Compression 250 mt Good
Harare Crest Cold room
neg.
Compression 700 mt Good
Harare/Masvingo
/Chinhoyi
Cold Storage
Co.
Poor
Harare Colcom Cold room
neg.
Compression Good
Mutare Crest Cold room
neg.
Compression 180 mt Good
Zimbabwe
Version 22 85
Location Organisation / Owner
Type [1] Cooling / Power [2]
Total Capacitymt
Condition
Mutare Crest Cold room
neg.
Compression 240 mt Good
Mutare Badhella W
/Salers
Cold room
neg.
Compression 75 mt Good
[1] Cold Room Positive, Cold Room Negative, Refrigerator, Freezer,
[2] Compression, Absorption, Solar, Other, unspecified
For more information on Zimbabwe storage, please see the following attachment: Additional
Zimbabwe Storage Information
3.7 2.7 Zimbabwe Milling Assessment
The milling capacity of the country is commendable. There are several players in the market
who are able to handle large amounts of tonnage. The infrastructure for milling is still in place
albeit after eleven years of poor maintenance and underutilization. The facilities will need
extensive refurbishment should there be an interest in redeveloping this industry. Below is an
example of the National Foods infrastructure.
3.7.1 Milling Company National Foods Ltd
National Foods have possibly the best and most comprehensive milling related facilities within
the country. The network and infrastructure was designed to accommodate the farming
capacity and national demand for both storage and milling.
Company Name & Address Contact Names & Email Telephone & Fax
National Foods Holdings Limited
10 Stirling Rd, Workington
Harare
Name: Michael Lashbrook
Title: Chief Executive Officer
Email: [email protected].
zw
Web: www.natfood.co.zw
Tel: (+263) 4 781182-
91
Zimbabwe
Version 22 86
Company Name & Address Contact Names & Email Telephone & Fax
Summary of Role and Services:
National Foods is the country's leading producer of maize roller meal, super refined meal and
wheat flour. Together with a complementary range of household staples, their products have
a reputation for consistent and premium quality.
Natpak is the packaging division of National Foods Ltd and is involved in the business of
converting polymer into packaging products. They produce and supply a wide variety of
polypropylene packaging for application in various industries that include: Agriculture, Milling,
Fertilizer, Cement, Sugar and Stockfeeds.
Facilities
Parking area inside compound m² Spacious-very good
Drainage
(Good / Fair / Poor / Non Existent)
Good
Fire Fighting Equipment (Yes / No) Yes
Number of Ventilators 4 Screened
Backup Generator
(Yes / No / KVA)
Yes 250 KVA
Milling Equipment
Origin of Machinery Year of Mfg Year of Installation Condition
Beula, South Africa 1980 1980 Good
Maintenance
Type of maintenance
Equipment is maintained and serviced regularly by Beula (the supplier)
from South Africa
Zimbabwe
Version 22 87
Other Equipment or Machinery Installed
Type of Equipment Yes/No Number Owned
Fortification Feeder Yes 1 Yes
Bag Cleaning Plant Yes 1 Yes
Moisture Tester Yes 1 Yes
De-stoning Plant Yes 1 Yes
Metal Extractor Yes 1 Yes
Staffing
Number of full time skilled workers 5
Number of full time labourers 20
Weighbridge
Number Two weighbridges available for road and rail traffic
Building
Length (m) Width (m) Height (m)
Building – Wheat Mill 50 20 4.5
Building- Storage 60 30 4.5
Walls Cement blocks
Roof Asbestos sheets
Zimbabwe
Version 22 88
Building
Floor Cement
Conditions & Cleanliness
Outside Inside
Cracks in walls or roof (Yes / No) No No
Signs of rodent activity (Yes / No) No No
Signs of birds entry (Yes / No) No No
Damaged gutters/drains(Yes / No) No No
Signs of moisture (Yes / No) No No
Adjacent Vegetation(Yes / No) No No
Cleanliness (Good / Poor) Good Good
Pest Control
Fumigation Yes Frequency Regular Contracted
(Yes / No)
Yes - by Paul’s Pest Control.
Spraying Yes Frequency Regular Contracted
(Yes / No)
Yes - by Paul’s Pest Control.
Rodenticides Yes Frequency Regular Contracted
(Yes / No)
Yes - by Paul’s Pest Control.
Rodent Trapping Frequency Regular Contracted
(Yes / No)
Yes - by Paul’s Pest Control.
Zimbabwe
Version 22 89
Security
Security
(Good / Poor)
Marginal
Compound
(Fenced / Not Fenced)
Fenced
Access
Distance from main town (km) 2 km
Travel time if not located in town (hours) N/A
Road condition to Mill Good
Rail connections
(Yes / No)
Yes
Milling Capacity (Mt)
Commodities Daily Capacity (mt) Monthly Activity (mt)
Sorghum 160Mt 4500Mt
Maize 160Mt 4500Mt
Soya 160Mt 4500Mt
Storage Capacity
Storage in Metric Tonnes Covered (mt) Flour – Covered (mt)
Within the Compound 6 000Mt
Zimbabwe
Version 22 90
Capacity to Blend
Toll crushing services for Soya beans and cottonseed are available at National Foods
plants. These are offered to stock feed manufacturers, farmers, traders and
commodity brokers. They also toll refine crude vegetable oils for NGO's, Companies
and Commodity Brokers.
Loading & Discharge Rates
US$28.00/Mt handled (Milling)
Transport Capacity at Mill
WFP provides trucks for loading and it also happens that National Foods’ transport
division is also very strong and was at one time WFP contracted transporters.
Additional Notes
There is a list of other milling companies operating in Zimbabwe provided as an annex.
Zimbabwe
Version 22 91
4 3 Zimbabwe Services and Supply
4.1 Disclaimer: Registration does not imply any business relationship between the supplier and WFP / Logistics Cluster, and is used solely as a determinant of services, and capacities.
Please note: WFP / Logistics Cluster maintain complete impartiality and are not in a position to endorse, comment on any company's suitability as a reputable service provider.
4.1.1 Overview:
Water Supply and Sanitation
Zimbabwe has limited water resources and generally depends on surface storage for its water
needs. All of Zimbabwe’s major rivers are shared with other members of the Southern Africa
Development Community (SADC). Zimbabwe cooperates actively with other members of SADC
on the shared management of the region’s river systems, and it is a signatory to the Shared
Water Course Systems Protocol, which provides the basis for management of the international
rivers in the SADC countries. It is also an active member of the Limpopo and Zambezi basin
communities which oversee joint management of these international rivers. The largest user of
water in Zimbabwe is the agricultural sector which accounts for about three-quarters of total
consumption, followed by the domestic sector which accounts for about 15 percent, and
industry uses the remaining 7 percent. It is a major national resource and, up until the
economic crisis of the previous decade, it was a crucial factor in Zimbabwe’s agricultural and
industrial competitive advantage in the region. Access to improved water and sanitation has a
direct positive impact on health in Zimbabwe, particularly among children. It also tends to raise
school attendance rates, particularly for girls, and the ability of children to learn. Improvements
in such areas in turn may have a high payoff in the long term in terms of productivity. In the
past decade, the water supply and sanitation systems in many urban and rural areas in
Zimbabwe have deteriorated and water dependent businesses have been adversely affected
by shortages. Sewage systems have experienced large-scale blockages, water treatment
plants are dysfunctional and lack chemicals and many distribution systems have fallen into
Zimbabwe
Version 22 92
disrepair. The failure of the electric power system to provide a regular and reliable supply of
electricity has compounded the problem of operating the water supply and sewerage systems
of urban areas and has contributed to collapse of the system.
Service Levels in ZimbabweIn the early 1990s, the coverage and quality of the basic infrastructure of Zimbabwe was
among the best in the region. In the past decade, the quality of these infrastructure assets has
deteriorated. As things now stand, the amount and quality of the country’s infrastructure is
roughly in line with that of other Southern African countries, but as with many other Sub-
Saharan countries, Zimbabwe now lags behind most other regional groupings in the world in
infrastructure service coverage and quality. Zimbabwe does have one of the largest road and
rail networks in the Southern Africa region. Although airport density is low and the related
infrastructure is dilapidated, railways, roads, and access to ports are somewhat better relative
to conditions in other countries in the region. Access to power, water, and sanitation services is
roughly comparable with other countries in the region. In the case of communications, mobile
phone densities were among the lowest in the region in 2006, but access has improved sharply
in the past few years. Use of the internet per 100 people, on the other hand, was the highest in
the region in 2006, perhaps in reaction to inadequate access to mobile voice services.
Warehouses and handling services for hire, purchase and/or lease are readily available to
commercial users and well as humanitarian organisations. In addition the government through
relevant ministries, the UN community, NGOs and multinational organisations have databases
for various service providers that can be shared upon request. However the tobacco buying
season brings in competition for space between March and August when farmers and buyers
are transacting.
For more information, please see the following link: Status of Infrastructure Services in the
Economy
The following sections contain information on the service and supply industries of Zimbabwe.
4.2 3.1 Zimbabwe Fuel
Zimbabwe once faced fuel crises for ten years as a result of economic failures and lack of
planning in the fuel sector. Private companies and individuals are able to import product
through DFI’s (direct fuel imports). The Government-run companies such as and Petrotrade
Petroleum Marketing Company (PMC) regulate imports and direct all supplies through the
pipeline in order to maintain a working facility and control product taxes. Currently, fuel is easily
accessible at all filing stations across the country. The country has also started blending
imported petrol with the locally-produced ethanol, a project that has the potential to assist the
local petrol market.
For contact information, please see the following links:
4.1 Zimbabwe Government Contact List (see page 118)
Zimbabwe
Version 22 93
For more information about fuel in Zimbabwe, please see the following attachment: Additional
Zimbabwe Fuel Information
4.2.1 Fuel Pricing
Fuel Prices as of: December 2016 US$
Petrol (per litre) 1.40
Diesel (per litre) 1.25
Paraffin (per litre) 1.05
Jet A1 (per litre) 0.90
4.2.2 Seasonal Variations
Seasonal Variations
Are there national priorities in the availability of fuel, e.g. are there restrictions or priorities for the provision of fuel such as to the military? (Yes / No)
Yes
Is there a rationing system? (Yes / No) No
Can the local industry expand fuel supply to meet humanitarian needs? (Yes / No)
Yes
The UN, NGOs and development agencies face potential challenges and risks of fuel
shortages. However, the UN has put in place contingency measures where fuel can be
imported through fuel companies and distributed through Fuel Coupons and Smart Cards with
reputable fuel companies. These facilities can be used as a fall-back position in times of crisis.
4.2.3 Fuel Transportation
Primarily, fuel is transported through a pipeline from Beira port in Mozambique, and by road
and rail as well from Beira port and from South Africa. Internal fuel transportation is mainly
done by road and a small portion being transported by rail.
Internal transportation of fuel products is carried out in fuel tankers. Many tankers are equipped
with either solid chassis hulls or skid tanks on flat beds but all meet the loading and offloading
requirements at source and final destination.
Zimbabwe
Version 22 94
4.2.4 Standards, Quality and Testing
The (SAZ) Laboratories are implementing ISO/IEC 17025 Standards Association of Zimbabwe
quality management system and are at an advanced stage towards accreditation. The SAZ
auditing and certification management system is accredited by SANAS which is a testimony that we are competent to offer such services. This accreditation was first awarded close to 10 years ago to Guide 62 (General Requirements for Bodies operating Assessment and
Certification/Registration of Quality System) and 66 (General Requirements for Bodies
operating Assessment and Certification/Registration of Environmental Management Systems).
The Quality Assurance Department was awarded international recognition to ISO 17021 for
Certification Bodies on 11 September 2008.
Industry Control Measures
Tanks with adequate protection against water mixing with the fuel (Yes / No) Yes
Filters in the system, monitors where fuel is loaded into aircraft (Yes / No) Yes
Adequate epoxy coating of tanks on trucks (Yes / No) Yes
Presence of suitable fire fighting equipment (Yes / No) Yes
Standards Authority
Is there a national or regional standards authority? (Yes / No)
Yes
If yes, are the standards adequate/properly enforced? (Yes / No)
Yes
Testing Laboratories
Are there national testing laboratories? (Yes / No) Yes
Fuel Quality Testing Laboratory
Company Standards Association of
Zimbabwe
Zimbabwe
Version 22 95
Standards Authority
Telephone and Fax +263-4-88 2021, 88 5511/2
Website http://www.saz.org.zw/
Contact Dr. Eve Gadzikwa
Standards Used:
Petrol, Leaded: SAZS 734
Petrol, Unleaded: SAZS 753
Diesel: SAZS 751
Paraffin, Illuminating: SAZS 752
Oil, Lubricating: SAZS 133
Petrol, Leaded: SAZS 734
4.3 3.2 Zimbabwe Transporters
There are over three thousand transport companies operating within Zimbabwe. They include
commercial transport companies and own-account operators. The operators are registered with
the Zimbabwe Road Operators Association, and this is mandatory for all interested
transporters. The industry is slowly growing despite the prevailing economic challenges
affecting the country. The country is using multicurrency, since 2009, with the United States
Dollar dominating the market. The economy has been fairly stable since then, although the
issue of liquidity crunch slowly affecting the market. The transporters are providing their
services locally and regionally, depending with their capacities to service these routes. The
2008 economic difficulties forced a number of these operators to find work outside the country
and operate across the SADC region. Many of the larger companies have fared well through
these times but the smaller ones have struggled with upkeep and maintenance. The countries
road network has allowed a sound industry to develop and being the regional gateway through
transit routes transporters can cope with capacities and product types across the board.
Transport requirement for most shippers is seasonal. Most parts of the country require
transport services for the movement of tobacco, cotton and maize grain, especially soon after
the summer season. In some cases, transporters are engaged by some NGOs, usually during
the humanitarian food assistance. Very few transport users require transport services
Zimbabwe
Version 22 96
constantly throughout the year, e.g. mining and manufacturing. The current capacity is more
than enough to meet domestic requirements. Foreign operators can provide transport services,
but with specific conditions. Currently there are very little, if any, foreign operators in Zimbabwe.
The provides a link to some of the popular transport companies Transport in Zimbabwe website
in Zimbabwe. There is no active transporter association in Zimbabwe. However, at the regional
level there is FESARTA that represents transporters from east and southern Africa. Some of
these transporters are based in Zimbabwe. FESARTA is able to provide valuable information
on the haulage and freight transport market in case of emergencies. The contact for FESARTA
is their Chairperson, Mr Mike Fitzmaurice and he is reachable via: [email protected]
For more transporter contact information, please see the following link: 4.8 Zimbabwe
Transporter Contact List (see page 191)
For additional information on Zimbabwe transport, please see the following attachment:
Additional Zimbabwe Transporters Information
4.4 3.3 Zimbabwe Manual Labor Costs
Most workers in Zimbabwe are on fixed term contracts. According to labour law, fixed term
contracts expire at the end of the term specified. Employment may be terminated by mutual
agreement. The law states that if a contract of employment does not specify the date of
termination, other than a contract for casual work, seasonal work or for the performance of
some specific service, it is deemed to be an indefinite contract. This provision is, however,
conditional for casual workers. In accordance with section 20.1 of the Labour Act 2005, the
Minister has the authority to specify the minimum wage and benefits for any class of employees
in any undertaking or industry. Minimum wages are usually issued for industries not covered by
the employment councils.
In accordance with section 12A of the Labour Act 2005, wages should be paid at regular
intervals on working days at or near the workplace. Remuneration payable in money should not
be paid to an employee by way of promissory notes, vouchers, coupons, liquor, etc.
Remuneration in kind shall not substitute entirely for remuneration in money. Also, the
aggregate amount of permissible deductions that may be made from the remuneration of any
employee in any pay interval shall not exceed 25% of the employee’s gross remuneration for
that interval. In accordance with section 17.3 C&J of the Labour Act, the Minister for Labour
may issue regulations regarding overtime, shift work and night work. Overtime may be
regulated under Collective Bargaining Agreement (section 74.3.E of Labour Act). No such
regulation could be located. Overtime rates are determined by the National Employment
Councils through a Collective Bargaining Agreement. The minimum overtime rate is 150% of
the normal wage rate when workers have to work beyond normal working hours, as determined
by the National Employment Councils. The standards working hours are 8.5 hours a day and
44 hours a week.
Zimbabwe
Version 22 97
Zimbabwe's economic crises prior to 2009 led to many of the country's most skilled and well
educated citizens to emigrate, leading to widespread labour shortages for managerial and
technical jobs. At the same time, the decade long severe contraction of the economy caused
formal sector employment to drop significantly.
For more information on manual labor costs in Zimbabwe, please see the following attachment:
Additional Zimbabwe Manual Labor Information
Labour Rate(s) Overview
Type of labour Local Currency/USD Year/month
Daily general worker (unskilled casual worker) 5 2017/March
Daily general worker (semi-skilled) 12.5 2017/March
Skilled labour 25 2017/March
4.4.1 Minimum Wage
In accordance with section 20.1 of the Labour Act 2005, the Minister has the authority to
specify the minimum wage and benefits for any class of employees in any undertaking or
industry. Minimum wages are usually issued for industries not covered by the employment
councils.
4.4.2 Regular Pay
In accordance with section 12A of the Labour Act, 2005, wages should be paid at regular
intervals on working days at or near the workplace. Remuneration payable in money should not
be paid to an employee by way of promissory notes, vouchers, coupons, liquor etc.
Remuneration in kind shall not substitute entirely for remuneration in money. Also, the
aggregate amount of permissible deductions that may be made from the remuneration of any
employee in any pay interval shall not exceed 25% of the employee’s gross remuneration for
that interval.
4.4.3 Minimum Wages in Zimbabwe for the year 2015
SECTOR MINIMUM WAGE
ALLOWANCES TOTAL EARNINGS
EFFECTIVE DATE
COMMENTS
Housing Transport
Zimbabwe
Version 22 98
SECTOR MINIMUM WAGE
ALLOWANCES TOTAL EARNINGS
EFFECTIVE DATE
COMMENTS
AIR TRANSPORT 579 * * 01/04/14
BATTERY MANUFACTURING
225.48 * * 01/04/14
CATERING 200 45 30 275 01/01/14
CEMENT, LIME AND ALLIED INDUSTRY
328.65 * * 01/07/14 Allowances are
negotiated at
company level.
CERAMIC 200 * * 01/03/14
MINING 238.41 1/1/14 Mines only pay
shift allowance,
overtime and
similar. Mines
may provide
accommodation,
electricity and
water at a
nominal charge.
Most mines
provide free or
heavily
subsidized
medical
facilities, usually
extending to
immediate
family members.
INSURANCE 546 * * 01/01/14
TRANSPORT 256.52 38.85 Provided 06/07/13
PLASTICS 196 * * 01/04/14
Zimbabwe
Version 22 99
MANUFACTURING 198 * * 01/10/14
PRINTING 235 78 44 01/01/14
LUMBER 222,60 * * 01/01/13
SUGAR MILLING 170 * * 01/04/14
TOURISM INDUSTRY
248.65 * * 01/03/14
Tobacco Industry; Miscellaneous sector
293.74 * * 01/01/14 Basic wage of
an employee is
inclusive of
allowances, i.e.
housing and
transport.
Tobacco Industry; Cigarette and Tobacco Manufacturing Industry
347.62 * * 01/01/14
As the UN is not a member of The National Employment Council the Manual Labour costs have
been withheld. The type of contracts that UN enter with service providers puts the labour
obligation on the service provider. UN does not deal directly with the labourers.
For more information on manual labor costs in Zimbabwe, please see the following attachment:
Additional Zimbabwe Manual Labor Information
4.5 3.4 Zimbabwe Telecommunications
The communications system in Zimbabwe was once one of the best in Africa, but now suffers
from poor maintenance; more than 100,000 outstanding requests for connection despite an
equally large number of installed but unused main lines domestic: consists of microwave radio
Zimbabwe
Version 22 100
relay links, open-wire lines, radiotelephone communication stations, fixed wireless local loop
installations, and a substantial mobile-cellular network; Internet connection is available in
Harare and planned for all major towns and for some of the smaller ones.
Below are major highlights from 2014:
Total number of active mobile subscribers is 11.4 million.
Total number of active fixed telephone subscriptions is 340,852 subscribers
Internet penetration rate reached 47.5%
Total number of base stations (2G,3G & LTE) is currently 4,603 base stations.
Available International internet bandwidth capacity reached 21,840Mbps
International: satellite earth stations - 2 Intelsat; 2 international digital gateway
exchanges (in Harare and Gweru)
Growth of mobile transfer services(i.e Econet-EcoCash,Telecel-TeleCash,NetOne-One
Wallet) has reached 4.9 million subscribers and 20,569 agents facilitating deposits
amounting to $403,149,620 in the 3 quarter of 2014rd
Whatsapp mobile application has now become a popular platform for communication not
only nationally but internationally connecting people globally through their messenger
service that utilises data consumption.
Cell phones in Zimbabwe have overtaken land phones as many cellular phones now provide
Internet access and cell phone computers. SMS, MMS and broadband are becoming standard
features on cell phones. Shopping for cell phone deals, the best broadband and cell phone
service will save you money and help increase your productivity.
Econet Wireless Zimbabwe is Zimbabwe's largest provider of telecommunications services
enjoying a 56.8% market share in mobile subscriptions, followed by NetOne and Telecel with
23.7% and 19.5% respectively. These companies provide solutions in mobile and fixed wireless
telephony, public payphones, internet access and payment solutions.
For more information on telecoms contacts, please see the following link: 4.9 Additional
Services Contact List (see page 195)
Telephone Services
Is there an existing landline telephone network? Yes
Does it allow international calls? No
Mobile phone providers (List) Econet, , Telecel NetOne
Zimbabwe
Version 22 101
Telephone Services
Estimated availability and coverage
(Approximate percentage of national coverage)
78%
Telephone services
Is there a landline telephone network?
Yes
Does it allow reliable international calls?
Yes
The information gateway is limited to Tel-One, (and Econet by default), the Government can manage communications in a time of crisis. International calls are possible but are not reliable.
On average length of downtime periods for landline connections
From 12hrs to 6 weeks
Is there a mobile phone network?
Yes
Econet Most popular network – operating in major cities, centres and
arterial routes. Econet Wireless Zimbabwe says that it has
concluded agreements with ZTE and Ericsson to supply and install
equipment valued at over US$170 million for the expansion of its
network from the current subscriber capacity of 4 million to just
over 5.5 million. The work to be undertaken by the two companies
and their subcontractors include the expansion of the GSM
network, which is already GPRS enabled, as well as the separate
installation of a national 3G network for all of Zimbabwe's major
cities and tourist resorts. Currently, 3G is only available in parts of
the capital Harare. Econet currently has just over 4 million
subscribers and plans to exceed the level before the end of
December. Investment by Econet during this year has enabled
Zimbabwe to take its penetration rate from less than 10%, just a
few months ago, to over 30% before the end of 2011. As a listed
Zimbabwe
Version 22 102
Telephone services
company, Econet Wireless Zimbabwe is the largest Zimbabwean
company by market capitalisation, and remains the single largest
investor in Zimbabwe.
Net-one Net*One is the third largest cellular company in Zimbabwe and has
over 900,000 subscribers. It provides coverage to all major towns
and cities, all small towns, and tourist resorts. Net*One is affiliated
with service providers Cellular and Zellco Cellular in phone Firstel
sales, telephone cards and billing. The company offers a wide
range of services including vehicle tracking and vehicle monitoring
using global positioning satellite technology, throughout Zimbabwe
and neighbouring countries. It offers equipment registration and
SOS services. It also offers internet and data services.
Zimbabwe
Version 22 103
Telephone services
Telecel Telecel is the second largest cellular company in Zimbabwe and
has over 1700,000 subscribers. It provides coverage to all major
towns and cities, all small towns, and tourist resorts. It also offers
internet and data services
Telone Dial One a brand of Tel One offers the largest landline network in Zimbabwe
that provides telecommunications to:
Small and Large corporate enterprises
Zimbabwe
Version 22 104
Telephone services
Educational Institutions
Research Organisations
Multi Nationals
Government and NGO’s
Embassies and Foreign governments
Individuals
Dial One provides exciting and innovative services ranging from advanced
functions such as prepaid phone cards, speed dialling and conference calling
to toll free service.
Internet Services
Include:
Information Transfer includes:
Leased line
internet
service
Dial Up
internet
service
Domain
registration
Domain
hosting
Internet
Consultancy
ISDN
ADSL
ATM
Managed Data Network
Procedure to obtain subscription
Land lines require a detailed procedure: Vigorous background
credit checks, id documentation, proof of residence and
guarantor for Landline
4.5.1 Telecommunication Regulation
Four separate pieces of legislation have a bearing on the regulatory environment for the
Information and Communications Technology industry in Zimbabwe. These are the Postal and
Telecommunications Act of 2000, the Broadcasting Services Act of 2001, the Access to
Zimbabwe
Version 22 105
Information and Protection of Privacy Act of 2002, and the Interception of Communications Act
of 2007. At the present time, regulation of the ICT sector is divided between the Broadcasting
Authority of Zimbabwe (BAZ), the Postal and Telecommunications Authority (POTRAZ) and the
Media and Information Commission (MIC). POTRAZ is accountable to the Minister of Transport
and Communications, while BAZ and the MIC report to the Minister of Media, Information, and
Publicity. ( )Infrastructure and Growth in Zimbabwe
The Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ) is the
industry regulator for telecommunications bearing responsibility for Economics(related to
telecommunications), tariffs, competition, technical services and postal & courier services.
POTRAZ has given mobile operators the go-ahead to offer additional services based on 3G
and VoIP technology under their current licences, reports local news source Business
Chronicle. In a statement, POTRAZ said it was amending the concessions of the operators so
that they could begin offering new services to their customers. In an interview with the
Chronicle, POTRAZ spokesperson Tawungana Ndoro said operators were still required to
submit applications to the regulator to increase the scope of the services that they provided.
Zimbabwe has three licensed GSM network operators, Econet Wireless, NetOne and Telecel;
the largest by subscriber base, Econet, has already begun deploying 3G W-CDMA technology.
Regulations on Usage and Import
Regulations on usage or import of: Yes / No
Regulating Authority
Satellite Yes POTRAZ
HF Radio Yes POTRAZ
UHF/VHF/HF radio: handheld, base and mobile
Yes POTRAZ
UHF/VHF repeaters Yes POTRAZ
GPS Yes Consumer based use is not regulated but
military use is.
VSAT Yes POTRAZ
Individual Network Operator Licenses Required
Not restricted for personal and business use. Industrial Equipment will have to be certified and licensed by POTRAZ
Zimbabwe
Version 22 106
4.5.2 Existing Humanitarian Telecoms Systems
Satellite Phones do not need frequencies as they use Sim cards. All the UN Agencies use the
same frequencies or both HF and VHF. Voice over IP (VoIP) is a service of Vsat and therefore
limited to WFP globally. VSAT/Satellite phones cannot be shut down and govt acknowledges
their presence but they are illegal beyond the diplomatic requirements.
Existing UN Telecommunication Systems
Organisations WFP/UN Agencies
VHF frequencies
158.325, 151.825, 155.875, 154.975, 162.875, 153.325, 156.825, 162.875
172,5875RX
167,5875TX
HF frequencies Ch1 3220 Ch6 6849 Ch11 9004 Ch16 Ch21 5815
Ch2 4885 Ch7 6858 Ch12 1405 Ch17 3335 Ch22 7715
Ch3 5000 Ch8 7700 Ch13 14554 Ch18 3510 Ch23 7720
Ch4 5065 Ch9 7743 Ch14 18225 Ch19 3530
Ch5 6990 Ch10 8150 Ch15 23690 Ch20 5225
Repeaters
(Locations)
6xGR500 Motorola
VSAT 5 x VSAT Stations
Internet Service Providers (ISPs)
Zimbabwe is connected to the undersea global fibre-optic backbone through 4 different links
and consequently most major towns are now able to access high speed internet connectivity.
There are at least 2 major private and just as many parastatal fibre optic internet
providers. Several more provide internet access through a combination of different
technologies while riding on the major providers for international uplinks. Most major
Zimbabwe
Version 22 107
businesses are connected to the internet using broadband fibre optic links in the office and also
offer their staff mobile internet through the 3/4G cellular network which offers reasonable
coverage in major cities. Cellular data rates though often quite high have a tendency to
fluctuate unpredictably.
Internet connectivity is stable in major cities where service providers ensure the availability of
backup power solutions, however, smaller locations are affected by load shedding and will
often lose connectivity for the duration of the power outage.
Internet Service Providers
Are there ISPs available?
(Yes / No)
Yes
Private or Government Both
Dial-up only (Yes / No) No
Approximate Rates Dial-up: Yes
Broadband: Yes
Max leasable ‘dedicated’ bandwidth 10MB (Theoretical)
Internet Services Providers
Larges ISP companies are:
Yo-Africa, Zimbabwe on Line, Mweb, Uthandi, Telone, Zim, Zimbiz.
net
Are there IAPs available?
Yes
Main Providers Yo-Africa, Zimbabwe on Line, Mweb, Uthandi, Telone, Zim, Zimbiz.
net
Type available WIMAX dial-up ADSL GPRS
V-SAT 3G UHF
Unlimited, dependant on own budget
Zimbabwe
Version 22 108
Internet Services Providers
Maximum leasable ‘dedicated’ bandwidth
Estimated availability and coverage
Major towns and cities, ADSL quality still regarded as poor
Procedure to obtain subscription
For ADSL only (Telone facility), credit checks, Vetting and
guarantor required. Other last mile solutions- straight forward
Internet country code: .zw
Internet hosts: 29,094 (2009) (country comparison to the world: 91)
Internet users: 1.421 million (2008) (country comparison to the world: 78)
For current telecom info visit .POTRAZ Website
For more information on telecommunications in Zimbabwe, please see the following
attachment: Additional Zimbabwe Telecommunications Information
4.6 Overview
The food situation remains critical in Zimbabwe, with further shortages expected this year. The
government introduced the Grain Loan Scheme in 2011, as a way to help maize farmers
purchase implements. The scheme has been unsuccessful, however, due to the persistent
spells of drought experienced.
Maize meal (roller meal – unrefined), oil, Sugar, Salt and Sugar beans account for 80% of the
groceries in Zimbabwe. ‘The national staple is sadza, the white maize meal porridge most
locals are raised on. The second component of the Zimbabwean diet is meat (or ). Other nyamacommonly consumed types of food include rice, beans, lentils, peas, corn-soya blend,
sorghum, and bulgur wheat. Popular fish include bream and the white bait-like dried kapenta from the lake Kariba and trout from rivers and dams in the Eastern Highlands.
Local foods are between 15-20% more expensive than imported goods as their overheads at
the moment are so much more expensive. the government has not applied a price freeze for
basic goods. South Africa is the major trading partner with reference to the general food basket
and groceries. As it is oil and sugar are imported from Brazil and purchased through brokers at
Zimbabwe
Version 22 109
the port in Durban, South Africa. Sugar from Zimbabwe is exported for much need foreign
currency. However, prices fluctuate on the world market according to seasons and Malawi is
another major importer of sugar to this country. Zambia exports grain to Zimbabwe as they
have a surplus of grain. South Africa also exports maize meal to Zimbabwe in large quantities
especially to the southern parts of the country because of their proximity. Olivine industries
have resumed operations but soap is still imported, which is indicative of the lack of foreign
currency across the country. Smaller importers like Kappjack Trading have the ability to provide
cheaper goods as their overheads are far lower than the bigger food chains in Zimbabwe,
possibly up to 25% cheaper. The major retailers in Zimbabwe are Mohammed Musa, Spar,
Town & Country, Bhadela, TM, OK, and Bon Marche.
Generic country information can be located from sources which are regularly maintained and
reflect current facts and figures. For a general overview of country data related to the service
and supply sectors, please consult to following sources:
The Observatory of Economic Complexity – MIT (OEC) Zimbabwe page
Zimbabwe's Food and Water Security Outlook
Disclaimer: Inclusion of company information in the LCA does not imply any business relationship between the supplier and WFP / Logistics Cluster, and is used solely as a determinant of services, and capacities. Please note: WFP / Logistics Cluster maintain complete impartiality and are not in a position to endorse, comment on any company's suitability as a reputable service provider.
4.7 3.6 Zimbabwe Additional Services
For more information on company contact details, please see the following link: 4.11 Additional Services Contact List (see page 195).
4.7.1 Accommodation
Accommodation is plentiful in all towns and cities. Further out the quality deteriorates but as the
road networks are fair the ability to get from A-B is possible within a day. It is quite easy for an
organisation to set up and get both office and residential accommodation in all towns. The
housing sector in Zimbabwe is jointly owned by the government and the private sector as
individuals or as cooperatives. There is a wide array of accommodation that an investor can
get. This includes: Hotels and Lodges around Zimbabwe, Occupancy of private property,
Purchase or lease of property in the urban and rural areas depending on the individual’s
choice. An investor or organisation can approach reputable real estate companies and will be
advised on the various options on offer.
Zimbabwe
Version 22 110
4.7.2 Electricity and Power
Power supplies underpin all other services, and there is undeniable evidence that the
development of reliable, adequate, low priced power can contribute signicantly to the efcient
and effective functioning of the Zimbabwe economy and the maintenance of Zimbabweans’
standard of living, as well as to stimulating the expansion of existing businesses and the
establishment of new ones. However, to operate efciently, businesses and factories need
electricity supplies that are free of interruptions and shortages. In the past decade, domestic
power generation capacity has fallen far below demand as a result of lack of maintenance of
aging generation plants, and transmission and distribution facilities, as well as disruptions in the
supply of coal for generation. Only 1,000 MW out of 2,000 MW of installed generation capacity
is currently available, leading to unreliable power supplies and severe electricity shortages. The
ongoing electricity supply interruptions in Zimbabwe continue to have serious repercussions for
efforts to turn the economy around and achieve sustainable economic and social growth in the
medium- and longer-term. An efcient and viable electricity sector will ensure economic stability
and growth, given the forward and backward linkages with the rest of the economy.
Most of Zimbabwe's power is generated by a hydroelectric station at the Kariba Dam on the
Zambezi River. With considerable hydroelectric power potential and plentiful coal deposits for
thermal power station, Zimbabwe is less dependent on oil as an energy source than most other
comparably industrialized countries, but it still imports 40% of its electric power needs from the
DRC, Mozambique and South Africa. Only about 15% of Zimbabwe's total energy consumption
is accounted for by oil, all of which is imported. Zimbabwe imports about 1.2 billion litres of oil
per year. Dependence on petroleum is managed through the price controls for vehicle fuels, the
use of gasohol, and the substitution of diesel-electric locomotives on the railway system.
Zimbabwe also has substantial coal reserves that are utilized for power generation, and
recently discovered in Matabeleland province are coal bed methane deposits greater than any
known natural gas field in Southern or Eastern Africa. In recent years, however, economic
management challenges and low foreign currency reserves have led to fuel shortages. The
electric power supply has become erratic and blackouts are common due to low generator
availability at the Kariba hydroelectric power plant and unreliable or non-existent coal supplies
to the country's large thermal plants.
Electricity and Power Summary Table
Production Unit Installed Capacity (MW) Current Production (MW)
Kariba-Hydro 1200MW 900MW
Hwange-Thermal 900MW 600MW
4.7.3 Financial Services
Zimbabwe
Version 22 111
4.7.3 Financial Services
The Zimbabwean financial services industry is relatively well-developed. The financial services
industry in Zimbabwe comprises a wide range of activities, including banking, insurance,
investment services, managed funds (unit trusts) and other financial services. The Zimbabwe
Stock Exchange is an important organisation in this industry. Financial services are broad and
include banking, mortgage lending, mobile money transfers, remittances, funds investment,
trading in securities, insurance services, pension funds management, asset management,
medical aid insurance and so on.
The financial crisis of 2003/2004 which witnessed the collapse of financial institutions such as
ENG, Barbican Bank, Trust Bank, CFX Bank, Century Discount House, NDH, Intermarket
Holdings, Genesis Investment Bank and more recently the closure of Renaissance, Capital
Bank, Allied Bank, Royal Bank, Kingdom Bank etc has had tremendous impact on the financial
systems of Zimbabwe. The rise in mobile money transfers also poses regulatory challenges
(often nervousness) as mobile money transfer operators now handle more money transfers
(estimated at US$6 billion annually) than banks, yet these operators are not regulated as tightly
as banks are. The debate on reform in financial services regulatory framework in Zimbabwe is
aimed at seeking for solutions that create efficient, reliable, and stable financial services and
markets, which will boost investor confidence in the financial system and also protect investor
assets and savings. Source: .All Africa
An organisation can reasonably expect to find economic services such as banks, credit card
unions, bureau de change, mobile money transactions and accountancy companies. Mobile money transfer operators: Econet, NetOne and Telecel are regulated on the aspect of mobile
money transfers by the Postal Telecommunication Regulatory Authority of Zimbabwe
(POTRAZ) and RBZ. The financial services provided in Zimbabwe include:
Asset and Portfolio Management
Banking and Financing
Development Corporations
Financial Services (General)
Insurance Agencies and Brokerages
Investments
Management of Companies and Enterprises
Stock Broking
Standard Chartered Bank PLC
Standard Chartered Bank has operated for over 150 years and has over 1,700 branches in 70
markets across the globe. It is the oldest financial institution in Zimbabwe having been
established in 1892. It is a wholly private owned institution.
Zimbabwe
Version 22 112
Main Office Details
Location Harare, Zimbabwe
Contact Name Ralph Watungwa
Chief Executive Officer
Phone Number (263) 4 758078/9
Website https://www.sc.com/zw/
Main Office Hours of Operation:
Monday 0800-1600
Tuesday 0800-1600
Wednesday 0800-1600
Thursday 0800-1600
Friday 0800-1600
Saturday 0800-1200
Sunday Closed
Other Locations
Region(s) [Level 1 Admin. Districts] Major Regional Cities with FSP Locations
Harare, Bindura, Marondera Harare
Vic Falls, Hwange Bulawayo
Gweru, Kwekwe, Gweru
Zimbabwe
Version 22 113
Other Locations
Kadoma Chinhoyi
Mutare Mutare
Masvingo, Chiredzi Masvingo
Financial Services Offered
Available Other Comments (maximum/minimum transfer amounts, limitations on currency exchange, etc.)
Currency Exchange
Yes To enquire within the country
Wire Transfers Yes To enquire within the country
Remittance Capabilities
Yes
Loan Transfers
Yes
4.7.4 Freight Forwarding Agents
During the 1990’s the agricultural sector broke into the international market by meeting all the
EU standards. As a result horticulture, dairy and numerous other commodities were traded
overseas. This meant a need for a wide range of clearing agents to meet the demand. Today a
number of these companies are operating at less than optimum capacity but still have the skills
to cater for exporters.
4.7.5 Handling Equipment Rentals
There are a number of handling equipment companies available. However for the majority of
companies they use manual system to handle. Most of the companies that provides
warehousing and storage do provide handling services as well. In addition people can easily
group themselves and offer the series at competitive rates.
4.7.6 Postal and Courier Services
Zimbabwe
Version 22 114
4.7.6 Postal and Courier Services
The country has the overnight courier system as well as the normal post office document
movement system working well. In addition DHL and FEDEX provides efficient document
movement within and outside the country. The services are widely available and fairly reliable.
The postal and courier services falls under the postal and telecommunications ministry, which
controls the postal and courier services of the country, and their overall capabilities.
4.7.7 Publishing/Printing Service Providers
The publishing and printing services is a well-established service industry in Zimbabwe
dominated by both medium and small scale firms. Most towns and cities have facilities and
companies offering the services at competitive rates. The services are readily available and
easily accessible.
4.7.8 Taxi Companies
There are numerous taxi related services in and around the country.
4.7.9 Vehicle Rental
There are numerous rental companies within Zimbabwe who provide a good service at
affordable prices.
4.7.10 Waste Management and Disposal Providers
The responsibility for waste management and disposal lies with the local authorities. These
local authorities includes city, town and rural district councils. Zimbabwe spans an area of 390
590 km and is divided into rural and urban areas. There are roughly twenty five urban local
councils in the country which exist in some continuum ranging in size and complexity from
growth points to towns and cities. In Zimbabwe waste generation is still at relatively low levels
but there is less scope for reduction. In many towns and cities in Zimbabwe, municipal solid
waste disposal by sanitary landfill is regarded as the most cost-effective method to protect
human health and the environment. According to the authorities, the goal of waste
management is to ensure that its disposal does not lead to environmental pollution or
degradation. This means that waste management should be undertaken in such a manner that
garbage handlers, the public and the environment are not endangered in any way. Therefore,
waste disposal sites should be located reasonably far away from human habitation to prevent
the migration of vermin and odours to people’s homes. Municipal Councils, the duty bearers,
cannot collect the refuse regularly for a variety of reasons. Among others, there simply was no
fuel, frequent breakdown of waste collection vehicle or they are in a state of disrepair or
planning aids like resources and professionals involved in local government are not available
due to the economic downturn. Both human and financial resources were simply not available.
Zimbabwe
Version 22 115
More information here:
Journal of Sustainable Development
European Journal of Sustainable Development
Journal of Waste Management
TARSC
The Role of Environmental Management Agency (EMA)
In order to fulfil its vision of " safe, clean and healthy environment supporting an empowered
society and a growing economy" EMA works in partnership with stakeholders who are involved
in waste management initiatives. The stakeholders include: Community Based Organisations
(CBOs), Litter monitors, Waste Management Committees and Local Authorities. EMA is a
statutory body responsible for ensuring the sustainable management of natural resources and
protection of the environment, the prevention of pollution and environmental degradation, the
preparation of Environmental Plans for the management and protection of the environment. It
was established under the Environmental Management Act [Chapter 20:27] and
operationalised on the 17th of March 2003 through SI 103 of 2003. EMA’s environmental
quality management unit has a mandate to enforce waste management regulations and
implement and monitor waste management programmes. The agency promotes the
participation of community-based organisations in solid waste management. EMA issued
several regulations relevant to waste management: Effluent and solid Waste disposal
Regulations SI 6, 2007. This instrument regulates the disposal of waste (solid waste and
effluent), using the “polluter pays” principle.
Hazardous Waste management Regulations SI 10, 2007
This statutory instrument provides for the issuing of licenses for the generation, storage, use,
recycling, treatment, transportation or disposal of hazardous waste for waste generators and
waste handlers. Generators of hazardous waste are also required to prepare waste
management plans and targets. This statutory instrument also regulates waste collection and
management by local authorities. The importation and exportation of hazardous waste and
waste soils is also regulated by this statutory instrument. Environmental and natural Resources
management (hazardous substances, pesticides and other toxic substances) (amendment)
Regulation, 2011(no2). Amendment of the Hazardous substances, pesticides and toxic
substances Regulations SI 12, 2007.
Solid waste refers to discarded materials other than fluids and gases. It includes municipal
garbage, agricultural refuse, demolition and industrial waste as well as mining
residues. Increasing population, rapid urbanization, industrial growth, the construction boom,
improved lifestyle and unsustainable consumption patterns have all contributed to the growing
solid waste problem. The transit and movement of hazardous substances, hazardous waste
Zimbabwe
Version 22 116
(dangerous goods) and oils through and within Zimbabwe, is prohibited unless they are cleared
through EMA check points. EMA’s presence at border posts is to ensure compliance with the
national legislation and international conventions on all hazardous substances or hazardous
waste that are in transit and those destined for use in the country.
More information:
UNDP
Waste Disposal - Non Hazardous
The Environmental Management Agency requires and encourages all entities to primarily
recycle, and where it is not feasible the waste should be buried. The disposal should be done in
liaison with the local authorities as well as the local EMA agents in the area.
Waste Disposal - Hazardous
The Environmental Management Agency requires and encourages all entities to primarily
recycle, and where it is not feasible the waste should be buried. The disposal should be done in
liaison with the local authorities as well as the local EMA agents in the area.
Procedures for disposal of damaged food commodities by destruction:
At TP/EDP once commodity is suspected to be unfit the following procedure should be
followed:
a. A PHO (Public Health Officer) should be called to assess the condition of the cargo.
b. If found to be unfit for human consumption a condemnation certificate must be issued by the
PHO.
c. The original certificate is to be sent to WFP CO Harare attn: (Head of Logistics).
d. CO will then apply to Zimra (Customs) for authority to destroy the commodity, as it is duty
free.
e. On approval of Customs, The documents must be sent to the CD for written approval to
destroy the commodity.
f. The approval can then be sent to the IP/WFP for destruction arrangements to be made.
g. The IP / WFP will apply to local Municipalities for an appropriate site and the best method to
destroy the damaged food commodities.
h. At destruction, WFP/IP, PHO or Min Health representative, a representative of local govt.,
ZRP, Customs (if they insist) must be present as witnesses.
N.B Photographs of the destruction process should be taken.
f. A certificate of destruction endorsed by all parties present and stating method of destruction,
must be issued and then sent to WFP CO Harare.
Zimbabwe
Version 22 117
Procedures for disposal of damaged food commodities by sale:
At TP/EDP once commodity is suspected to be unfit the following procedure should be
followed:
a. A PHO (Public Health Officer) should be called to assess the condition of the cargo.
b. If found to be unfit for human consumption a condemnation certificate must be issued by the
PHO
c. The original certificate is to be sent to WFP CO Harare attn: (Head of Logistics)
d. CO will apply to Zimra for authority to sell the commodity, as it is duty free
e. Once authority is obtained, a RfQ must be issued to interested parties to bid on the
commodity.
f. On analysis of quotes an LTC must be convened to award the winner
g. CD must approve the LTC minutes (limit of CD approval USD 10,000 commodity value)
h. Winner is informed and instructed to pay duty (if not waived by Zimra)
i. WFP CO will then instruct Cargo Released in writing from IP/WFP warehouses only on
acceptance of payment, proof of payment of duty and signature of WFP indemnity form.
Disclaimer: Inclusion of company information in the LCA does not imply any business relationship between the supplier and WFP / Logistics Cluster, and is used solely as a determinant of services, and capacities.
Please note: WFP / Logistics Cluster maintain complete impartiality and are not in a position to endorse, comment on any company's suitability as a reputable service provider.
Zimbabwe
Version 22 118
5
Ministry Name Title Email Phone Number (Office)
Fax Number
Civil
Protection
Unit
Mr. Betera Principle
Administration
Officer
zw
Tel1:+263
(0)
71751856
Tel2:+263
(04)
727906
Department of
the Surveyor
General
Mr.
Ndambakuwa
Chief Land
Surveyor GIS
cndambakuwa@dsg.
co.zw
+263(04)
775550-2
+263(04)
794343
Food and
Nutrition
Council (FNC)
Mr. B
Butaumocho
bbutaumocho@sirdc.
ac.zw
Tel1:+263
(04)
860358
Tel2:+263
(0)
772823176
Ministry of
Agriculture,
Mechanisation
& Irrigation
Development
(MoA)
Mr. Made Minister Tel1:+263
(04)
706081
Tel2:+263
(04)
706081-7
Ministry of
Defence
Mr.
Sekeramayi
Minister +263(04)
704450
Mr. L Dokora Minister +263(04)
734051-9
Zimbabwe
Version 22 119
Ministry Name Title Email Phone Number (Office)
Fax Number
Ministry of
Education,
Sports, Arts &
Culture
(MoESAC)
Ministry of
Energy,
Power &
Development
(MoEPD)
Mr. S
Undenge
Minister +263(04)
733095-9
Ministry of
Environment
& Natural
Resources
(MoENR)
Mrs Oppar
kashiri
Muchinguri
Minister +263(04)
701681-91
Ministry of
Finance
(MoF)
Mr.
Chinamasa
Minister +263(04)
792224/5
Ministry of
Foreign
Affairs (MoFA)
Mr.
Mumbengegwi
Minister Tel1:+263
(04)
794681-4
Tel2: +263
(04)
727005
Ministry of
Health & Child
Care
(MoHCC)
Dr.
Parirenyatwa
Minister +263(04)
798537-60
Mr. I Chombo Minister
Zimbabwe
Version 22 120
Ministry Name Title Email Phone Number (Office)
Fax Number
Ministry of
Home Affairs
(MoHA)
Tel1:+263
(04)792774
/5
Tel2: +263
(04)
703641-4
Ministry of
Economic
Planning
(MoEP)
Mr. SK Moyo Minister +263(04)
799154
Ministry of
Information &
Courier
services
(MoICT)
Mr. S
Mandiwanzira
Minister +263(04)
794571-8
Ministry of
Lands & Rural
Resettlement
(MoLRR)
Dr.
Mombeshora
Minister +263(04)
728201-9
Ministry of
Local
Government,
Urban & Rural
Development
(MoLGURD)
Mr. Saviour
Kasukuwere
Minister +263(04)
728201-9
Ministry of
Media,
Information &
Broadcasting
services
(MoMIP)
Mr. C.
Mushowe
Minister +263(04)
703891-6
Zimbabwe
Version 22 121
Ministry of
National
Security
(MoNS)
K. Mohadi Minister +263(04)
700501
Ministry of
Public
Services,
Labour &
Social
services
(MoPSLSS)
Mrs.
Mupfumira
Minister +263(04)
790871
Ministry of
Transport &
Infrastructural
Development
(MoTID)
Joram Gumbo Minister +263(04)
700991-9
Ministry of
Water
Resources
Development
&
Management
(MoWRD)
Minister +263(04)
700596
Ministry of
Women
Affairs,
Gender &
Community
Development
(MoWAGCD)
Minister +263(04)
794188
Mr. Magure
Zimbabwe
Version 22 122
Ministry Name Title Email Phone Number (Office)
Fax Number
National Aids
Council (NAC)
Chief
Executive
Officer
zw
Tel1:+263
(04)
791170-2
Tel2: +263
(09)881339
/40
+263(04)
791243
Embassy of Australia
Tel:+263(04)853 235 55
1 Green Close
Borrowdale,Harare
Embassy of U.S.A.
Tel:+263(04)250593/4
172 Herbert Chitepo Av,Harare
Embassy of Britain
Tel:+263(04)858 552 00
3 Norfolk Road, Mount Pleasant, Harare
Embassy of Canada
Tel:+263(04)252181/5
45 Baines Avenue, Harare
Embassy of Belgium
Tel: +27(012)440 3201
Relocated to Pretoria
South Africa 625 Leyds Street, Muckleneuk
0002, Pretoria
DFID Harare
EU - ECHO Mt. Pleasant
Harare
USAID
Tel:+263(04)252401, 250992, 252420
1-3 Pascoe Avenue,Belgravia
Harare
European Commission
Tel:+263(04)338158/64
EU House
1 Norfolk Road
Mt. Pleasant Business Park
Embassy of Japan
Tel:+263(04)250018-20, 250025-27
Embassy of Algeria
Tel:+263(04)791791, 791773
Zimbabwe
Version 22 123
4th Floor, NSSA Centre
Cnr. Second St /Julius Nyere Way,Harare
8 Pascoe Avenue
Belgravia, Harare
Embassy of Egypt
Tel:+263(04)303445, 303497
7 Aberdeen Road
Avondale,Harare
Embassy of Spain
Tel:+263(04)250740/1
16 Phillips Avenue
Belgravia,Harare
Embassy of Malawi
Tel:+263(04)798584, 798586, 798585, 798587,
799005
9-11 Duthie Road
Alexandra Park
Harare
(NZAid)
Tel./fax:+263(04)745594
49 Churchill Ave
(enterance onArundel Rd)
Alexandra Park, Harare
Embassy of France
Tel:+263(04)776118/313
3 Princess Drive
Newlands
Harare
New Zealand High Com.
Tel:+27(012) 342 8656
2nd Floor Blcok C
HatfieldGardens
110 Arcadia Street, Hatfield 0083
Pretoria,South Africa
Embassy of Ireland
Tel:+263(04)771949
Lamont House
2 Robert Mugabe Road Harare, Zimbabwe
Delhaim Suite, TubalchPark
1234 Church Street, Colbyn 0083
Pretoria,South Africa
Embassy of Malaysia
Tel:+263(04)334413/14
40 Downie Avenue
Belgravia,Harare
Embassy of China
Tel:+263(04) 332760-2
58 Golden Stairs Road
Embassy of The Holy See
Tel. 744547, 744024
5 St. Kilda Road
Zimbabwe
Version 22 124
Mount Pleasant, Harare Mt. Pleasant,Harare
Embassy of South Africa
Tel:+263(04)760404
7 Elcombe Road
Belgravia,Harare
Embassy of India
Tel:+263(04)795955/6, 792523
12 Natal Road
Belgravia,Harare
Embassy of Pakistan
Tel:+263(04)762018-9
11 Van Praagh Avenue
Milton Park,Harare
Embassy of Zambia
Tel:+263(04)773777 / 80
ZambiaHouse
48 Kwame Nkrumah Avenue, Harare
Embassy of Netherlands
Tel:+263(04)776701/4
2 Arden Road(offEnterprise Rd)
Highlands,Harare
Embassy of Germany
Tel:+263(04)308655/6,
332292,332326
30 Ceres Road
Avondale,Harare
Embassy of Italy
Tel:+263(04)498190, 497373
7 Bartholomew Close
Greendale,Harare
Embassy of Austria
Tel:+263(04)702921/2, 707648
13 Duthie Road
Alexandra Park,Harare
Embassy of Switzerland
Tel:+263(04)703997/8
9 Lanark Road
Belgravia,Harare
Embassy of Greece
Tel:+263(04)793208, 764417
8 Deary Avenue
Belgravia,Harare
Embassy of Sweden
Tel:+263(04)302636
32 Aberdeen Road
Avondale,Harare
Embassy of Pakistan
Tel:+263(04)762018/9
11 Van Praagh Avenue
Milton Park,Harare
Embassy of Norway Embassy of Kenya
Zimbabwe
Version 22 125
Tel:+263(04)252426
5 Lanark Road
Belgravia, Harare
Tel:+263(04)704820/33
95 Park Lane, Harare
Embassy of South Korea
Tel:+263(04)756541 - 4
3rd Floor, Redbridge
EastgateBuilding
3rdSt./Robert Mugabe Rd,Harare
Embassy of Russia
Tel:+263(04)701957/8
70 Fife Avenue, Harare
Embassy of Mozambique
Tel:+263(04)253871/2/3
152 Herbert Chitepo Street
Harare
Embassy of Tanzania
Tel:+263(04)792714, 792726
Ujamaa House
23 Baines Avenue
Harare
Zimbabwe
Version 22 126
6 4.2 Zimbabwe Humanitarian Agency Contact List
Organization Name Title Email Phone Number
ActionAid
International
Adelle Manuel
Peter Matimati
Mobile:
0778 499
564
Mobile:
0772 395
967
Tel: 04-
788122/3/5
CARE Philip
Christensen
Cristy
Mclennan
Mobile:
0772 277
442
Mobile:
0772 125
247
World Vision Edward Brown
Simanga
Ndebele
National
Director
Mobile:
0772 125
625
Mobile:
0773 249
047
IRC Paolo
Cernuschi
[email protected] Mobile:
0772 283
181
ASAP Regai Tsunga [email protected] Mobile:0772
598 057
Tel: +263
Zimbabwe
Version 22 127
Organization Name Title Email Phone Number
29 8523
(see page
126)
CADEC Cornelius
Hamadziripi
[email protected] Tel: 04- 731
915
Caritas David
Nyamuronda
[email protected] Mobile:
0776 457
903
CADEC
Bulawayo
Lawrence
Dube
Cornellius
Sidobe
[email protected] Mobile:
07712 640
155
Tel: 09-
69218
Christian aid William
Anderson
Gift Dzitiro
zw
Mobile:
07722 565
165
Mobile:
0772 340
311
Tel: 04-
737289
CRS Joram
Chikwanya
[email protected] 04-724997
/725168
CRS Sekai
Mudonhi
Head of
Programme
[email protected] Mobile:
0772 513
417
Dabane Trust Stephen
Hussey
[email protected] 09-244775
/240198
Zimbabwe
Version 22 128
Organization Name Title Email Phone Number
David Phiri
Chimimba
Mobile:
0772 237
304
Tel: 04-
253655-8
FOSENET Kathy Manase [email protected] Mobile:
0772 370
542
Fewsnet -
NTM
Gift magaya
Angela
Kafembe
Mobile:
0772 564
507
IFRC Cecil Maposa
Oforbuike
Nwobodo
Mobile:0772
124 087
Mobile:0772
134 310
Tel: 04-
705166/7
International
Committee of
the Red
Cross
Pascal Cuttat [email protected] Mobile:
0772 235
168
Tel: 04-790
260
ICRC Benabe
Reaud
Protection
Delegate,
[email protected] Mobile:
0772 235
170
IOM Country
Representant
Tel: 04-
303514
MSF-
Luxembourg
Weim Facen Msfocb-harare-
Zimbabwe
Version 22 129
Organization Name Title Email Phone Number
Mobile:
0712 882
568
Tel: 04-741
024/
Mercy Corps Jen Mayer
Collen Shoko
077572299
078712932
UMCOR Daniel Tripp
Erina Mawire
Director
Programs
Manager
Emawire@umcor-zimbabwe.
org
Mobile:
0772 807
697
Mobile:
0772 374
355
Zimbabwe
Red Cross
Society
(ZRCS)
Florence
Mangwende
Hope Munyari
Florencemangwende@gmail.
Mobile:
0734 721
356
CNFA Tawanda
Ndhlovu
[email protected] Mobile:
0772 842
408
OXFAM
Canada
Norbert Dube [email protected] Mobile:
0712
406201
Tel: +263 9
230 377
(see page
126)
OXFAM GB Tariro Mavi
Peter
Mutoredzanwa
uk
Zimbabwe
Version 22 130
Organization Name Title Email Phone Number
Mobile:
0772 275
021
Tel: 04-796
699
OXFAM GB Alex Gachoud Regional
Food
Security
Coordinator
[email protected] Mobile:
0783 538
632
Plan
Zimbabwe
Hardlife
Takada
Else Kragholm
Tsungai
Mahumucha
hardlife.takada@plan-
international.org
else.kragholm@plan-
international.org
Tsungai.mahumucha@plan-
international.org
Mobile:
0712 782
742
Mobile:
0773781913
Tel: 09-
882734/8
Mobile:
0772
634779
Practical
Action
Terence
Chanakira
Terence.
Chanakira@practicalaction.
org.zw
Mobile:
0775 402
449
Tel: 04-
776631-3
Mwenezi
Development
(MDTC)
Promise
Makoni
Mobile:
0773
003677
LGDA Ephraim
Muraendo
Sekai Jang
Zimbabwe
Version 22 131
Organization Name Title Email Phone Number
Mobile:
0772 376
272
Mobile:
0779 500
978
Orap Mvuselelo
Huni
CEO [email protected] Mobile:
0773 433
450
Pump Aid Amos
Chitungo
Audrey
Chagwedera
audreychagwedera@pumpaid.
org
Mobile:
0772 248
935
Mobile:
0772 248
926
Tel: 020-
66197
Save the
Children
Brian Hunter
Clement
Mhlanga
brian.
hunter@savethechildrenzw.
orgclement.
mhlanga@savethechildrenzw.
org
Tel: 04-
708200
Aquaculture
Zimbabwe
Martin Dingwa Country
Director
[email protected] Mobile:
0772 881
398
Sibambene
AIDS
Programme
Lucia
Malemane
[email protected] Mobile:
0712 737
216
Tel: 09-
883199
Zimbabwe
Version 22 132
Organization Name Title Email Phone Number
SNV Lawrence
Attipoe
Mbekezeli
Mthunzi
Mobile:
0772 288
910
Tel: 04-
776136/7
Swedish
Coorperation
Center
[email protected] Mobile:
0772 367
636
Tel: 04-
707494/
UNHCR [email protected] Tel: 04-
793274/5
UNICEF Reza Hossaini [email protected] Mobile:
0772 573
792
Tel: 04-
703941/2
DFID/UKAID Anthea Kerr Team Leader [email protected] Mobile:
0772 516
492
ADRA Josphat
Kutyauripo
Project
Manager
jkutyauripo@adrazimbabwe.
org
Mobile:
0772 288
689
World Bank Ruth Wutete [email protected] Mobile:
0772 422
829
Swiss
Agency for
Development
Mkhululi
Ngwenya
Programme
Officer
Mkhululi.ngwenya@eda.
admin.ch
Mobile:
0782 708
379
Zimbabwe
Version 22 133
Organization Name Title Email Phone Number
USAID J Taylor,
Suzanne
Truchard
Thabisani
Moyo
CMobile:
263-772-
565-963
Tel: 04 252
401
Mobile:
0772 565
961
WFP Eddie Rowe
Tendai
Hamandishe
Mobile:0772
121 212
Mobile:
0772278 964
Tel: 04-
799215-220
UN agencies operating in Zimbabwe
UNIDO, Arundel Office
Park, Mt Pleasant
Harare
Tel:+263(04)
737634,792681/6
08677000259
UNFPA Direct tel.
Arundel Office Park, Mt Pleasant
Harare
Tel:+263(04)737634,792681/6 08677000259
UNIC 2nd and 3rd Floors
Sanders House
Cnr. First Street/Jason
Moyo
Harare
Tel:+263(04)777060,
777047
FAO
Tendeseka Office Park, Eastlea, Harare Tel: +263 4-253655
Fax: +263 4 700724 (see page 126)
E-mail: [email protected]
Zimbabwe
Version 22 134
UN agencies operating in Zimbabwe
UNAIDS Arundel Office
Park, Mt Pleasant
Harare
Tel:+263(04)
737634,792681/6
08677000259
UNDP/OCHA Takura House
Arundel Office Park, Mt Pleasant
Harare Mobile: 0772 125 273
Tel:+263(04)737634,792681/6 08677000259
UNIFEM Arundel Office
Park, Mt Pleasant
Harare
Tel:+263(04)
737634,792681/6
08677000259
UNHCR Direct tel.
Arundel Office Park, Mt Pleasant
Harare
Tel:+263(04)737634,792681/6 08677000259
UNDP Arundel Office Park,
Mt Pleasant
Harare
Tel:+263(04)
737634,792681/6
08677000259
UNESCO 8 Kenilworth Road
Newlands
Harare
UNICEF 6 Fairbridge
Avenue
Belgravia
Harare
Tel:+263(04)730093,
703942, 703941-2
WHO Direct tel.
Telephone: +263 772155629 (see page 126)
Coordination Mechanisms / Committees / Groups
Org. Name Contact & Address
Contacts Comments
Zimbabwe
Version 22 135
Coordination Mechanisms / Committees / Groups
OCHA Arundel
Office Park,
Mt Pleasant
Harare ,
Harare
Tel1:+263(04)792681/6
Tel2: +263(0) 712611444
Fax: +263(04)734787
OCHA will provide secretariat/technical support to the HC and collect and disseminate
information relating to the crisis.
Please see addendum of Who is doing what where.
In the absence of the HC, the designated HC a.i. will undertake the above
responsibilities and duties until the return of the HC. If the duties of Resident
Coordinator and Humanitarian Coordinator have been assigned to two different Heads
of Agencies, the two agencies will confer and determine the appropriateness, timing
and location for convening for the first meeting of the UNCT.
All emergency Committees established in the context of this Inter Agency Contingency
Plan work closely with the Government through the CPU, and the Sectoral Groups
established by the National
Humanitarian Coordination Strategy.
WASH Cluster
UNICEF
6 Fairbridge
Ave.
Belgravia,
Harare
Cluster Lead: UNICEF
CO-Lead: OXFAM GB
Education Cluster
Moses
Mukabeta
(SCUK)
Acting
Cluster
Coordinator
Tel1: +263(0)772246753
Tel2: +263(04)7931198/9
Email:
mosesm@savethechildrenzw.
org
Cluster lead: UNICEF
Co lead: Save the Children
Ministry of Primary and Secondary Education has responsibility for primary,
secondary and Early Childhood Development (ECD) education.
Zimbabwe
Version 22 136
Coordination Mechanisms / Committees / Groups
Ministry of Higher and Tertiary Education has responsibility for universities,
polytechnics and teacher training colleges
Ministry of Youth, Indigenisation and Economic Empowerment has responsibility
for a number of vocational training centres
National Education Advisory Board is a body mandated by the MoESAC to help
contribute to specific areas of concern within the education sector.
Food Security and Agriculture Sector
4 Fl. Royal th
Mutual Hse,
45 Nelson
Mandela
Ave.
Tel1:+263(04)755228/9 Cluster Lead: FAO
Protection Cluster
Ancila
Mannings
Lead Agency: UNHCR
Health Cluster
Chamburuka
Sebastian
95 Park
Lane,Harare
Tel1:+263(0)772124025
Tel2:+263(04)253724/30
Fax: +263(04)792851
Email:chamburukas@zw.
afro.who.int
Cluster Lead: World Health
Organisation (WHO)
Co-lead: Ministry of Health and
Child Welfare
Nutrition Cluster
UNICEF
6 Fairbridge
Ave.
Belgravia,
Harare
Tel1:+263(0)773266911
Tel2:
Fax:
Email:
Cluster Lead: UNICEF
Cluster Co-Lead(s): TBD
Contingency Planning Group9: MoHCW, ACF,
Linkage, C-SAFE (WVI), SC-
UK, UNICEF, WHO, FAO,
PLAN International, HKI,
ACTION, Nutrigain Trust,
Dachicare, TLCU, ISL, Clinton
Foundation
Zimbabwe
Version 22 138
7 4.5 Zimbabwe Airport Company Contact List
Airport Company
Banbeton Barbeton Ldg, Bx 444 Famona
Batoba Gorge Barbeton Lodge
Benfer FergusonHAL, Box46BB
Bikita DPF
Binga Parks & Wildlife Authority
Broad Acres Edwards
Tel:+263(064)49522
Broad Lands D.Manning
Tel:+263(060)56195
Cam and Motor Rio Tinto Pvt Ltd
Tel:+263(068)22121-9
Ceres A Morkel Shamva (1533)
Chibi Ministry of Local Government
Tel:+263(04)790601 ext.252
Chikwenya Parks & Wildlife Authority
Chipizi Halsted, Byo
Tel:+263(09)67157
Chirundu R. Van Der Riet
Zimbabwe
Version 22 139
Airport Company
Tel:+263(04)703338
Deka DDF
Devuli Ranch Devuli Ranch Co, Masvingo
Dorowa Dorowa Minerals
Tel:+263(021)2292-5
Fothergill Landella Estates
Gache Gache Landella
Tel:+263(04)308186/304815
Gath Mine Shambani & Mashava Mines
Tel:+263(09)75040
Gweru Gweru City Council
Hippo Valley HippoValleyEstates
Tel:+263(031) 5151/3154
Hwange Main Camp Parks & Wildlife Authority
Imire ImireGameParkWedza
Tel:+2632232
Kwekwe KwekweMunicipality
Tel:+263(055)2301
Linkwasha Parks & Wildlife Authority
Core Star Ranch Malilangwe Trust Chiredzi
Tel:+263(031)2940/2391
Zimbabwe
Version 22 140
Airport Company
Mana Pools Parks & Wildlife Authority
Marondera Marondera Rural District Council
Mukumbura DDF,MountDarwin
Murara Ingwe Safaris, Mt Pleasant
Murowa Murowa Diamonds
Tel:+263(04)746614
Mutare Mutare City Council
Tel:+263(020)61002
Ngezi DPF Mhondoro
Pedzapasi MeridithBox147Chegutu
Riland Bedford
Tel:+263(04)860292
Sancol Rio TintoZimbabwe
Sengwa Gorge Parks & Wildlife Authority
Tashinga Parks & Wildlife Authority
Towla Mazunga Safaris
Tel:+263(086)2269
Wedza Department of Veterinary Services
Zvishavane Runde Rural District
Zimbabwe
Version 22 142
8 4.6 Zimbabwe Storage and Milling Company Contact List
Bulawayo Milling Companies Name Phone Number
Basic Foods
78 Silver Crescent Kelvin West, Bulawayo
Mr. M. A.
Bingepinge
Tel:+263(09)
484851/3
Rainbow Foods
15 Ironbidge Donnington, Bulawayo
Mr. M.
Zhuwarara
Tel:+263(0)
772278842
Ilanga Foods
18 Market Road, Kelvin North
A Chiswa Tel:+263(0)
733246582
National Foods Ltd Mr. Nheta Tel:+263(0)
712422112
Multifoods Milling Company
Farm 19Holland
Mrs. S. Moyo Tel:+263(0)
712607191
Ragavin T/A Fatsita Foods
CSC Old Complex
F. Moyo Tel:+263(0)
772378307
Bulateke Milling
14640 Kelvin North
E Nkala Tel:+263(0)
712529520
Zim Milling Company
13926 Inotho Road,Kelving North Rd
Mr. M. Ratisai Tel:+263(0)
712767261
Membar Milling
65 Mpumelelo Rd, Kelvin North
Mr. B. Tshuma Tel:+263(0)
712786569
Upwell Foods CSC Old Complex W. Makavana Tel:+263(0)
772741629
Zimbabwe
Version 22 143
Bulawayo Milling Companies Name Phone Number
Ivegill Milling
Old Cold Storage Complex,
E. Ndebele Tel:+263(0)
712702513
Crown Foods Farm 19Holland, Bulawayo/Malaba
Farm, Woolendale
Vusa Sibanda Tel:+263(0)
712801441
Memban Milling Company
65 Mpumelelo Rd, Kelvin North
Mr. B. Tshuma Tel:+263(0)
405506-8
Xaba Milling Subdivision G of Portion B, Kensington
Farm
Mr. J. Xaba Tel:+263(0)
712207196
Goldendale Trading
17055 Steelarc Road Kelving West
Mr. T. Sibanda Tel:+263(0)
712766560
LongwalkMillingNowRockForestInvestment CSC Old
Complex
J. Nkomazana Tel:+263(0)
712760020
AdamsMilling15341 Kelvin North Rd T. Tavengwa Tel:+263(0)
77739879
ZimbabweMilling
13926 Inotho Road,Kelving North Rd
M. Ratisai Tel:+263(0)
712767261
Socialised Milling Co.
10 Wingrove Rd, Thorngrove
Mr. K Sibanda Tel:+263(0)
772708661
Euroquest
12122 Wingrove RdThorngrove Indst
Mr. T. Sibanda Tel:+263(0)
712766560
Better Future Foods
106X Railway Reserve13th Ave, Extension
Mr. W. Siziba Tel:+263(0)
772213417
Sitshebo Milling
14139 Westhum Thongrove
B. Mpofu Tel:+263(0)
733890844
Zimbabwe
Version 22 144
Aridex Milling Company
8 Copper Allery, Kelving West
Mrs S.
Ramakgapola
Tel:+263(0)
772360197
Turzen
72 Mpumelelo Road, Kelvin North
D. Ncube Tel:+263(0)
772300733
Isiphala Milling Company NRZ Mpopoma Station Mr. S. Sibanda Tel:+263(0)
733408473
ZambeziMilling
47 Silver Crescent, Kelving Wet, Wst
Mr. S. T.
Maphosa
Tel:+263(0)
772414677
Mathokozisa Milling
10339 Pumula Old
Sibanda Tel:+263(0)
712515767
Blue Ribbon Foods 32
J. Chinamano Rd
Mr. S. Bhobho Tel:+263(09)
504541
Jet Trading T/ALimpopoFoods
No. 5 Trojan Street,Belmont
Mr. Siziba Tel:+263(0)
712603415
Kachi Milling
6 Longhurst Road, Northlyne
E. Masanganise Tel:+263(0)
772252697
Bromley Millers
Melfort Loop Road, Bromley
T. Zimondi Tel:+263(0)
712862638
Sebokeng Milling Company
17 Waverly Rd, Thorngrove
Ms. C.
Ngwenya
Tel:+263(0)
772906484
Umgigwa Milling
15467 Thuthukani Rd,Kelvin RdNrth
T. Ndlovu Tel:+263(0)
772418105
Mathabisa Fine Foods Mr. H. Moyo
Zimbabwe
Version 22 145
Bulawayo Milling Companies Name Phone Number
No. 3 Graphite Road, Kelvin West Tel:+263(0)
77924998
Rasech Milling Co
Old Cold Storage Complex
Mr. Sibanda Tel:+263(0)
712866679
Nsukuzonke Milling Co.
Plot 21, Mahabha Plot Lower, Rangemore
P. Maseko Tel:+263(0)
772312278
Main Foods Milling Company Stand 1333, Luveve
Industrial Site
Mr. N. Nkomo Tel:+263(0)
772312278
Zaleb Milling Company
6 Woolwich Rd,Thorngrove Rd
M. Mate Tel:+263(0)
733290941
Rasech Milling
Company Old CSC Complex
Mr. H. Sibanda Tel:+263(0)
77704685
Manceda Milling
13819BMarket Street, Kelvin Nrth
Moyo H. Tel:+263(0)
712730754
Vision Millers
No. 14 Halifax RdDonnington
Mr. K. Meki Tel:+263(0)
772313922
Zambezi Milling Co.
47 Silver Crescent, Kelving West
Mr. S. T.
Maphosa
Tel:+263(09)
487458
North Star Milling
Stand o. 15370, Kelvin North 2
Mr. A. D. Rama Tel:+263(0)
772386503
Tryagain Milling
CSC Old Complex
Munakandafa Tel:+263(0)
733296693
Cover Milling Company B. Tshuma
Zimbabwe
Version 22 146
Bulawayo Milling Companies Name Phone Number
Mbondweni B/C, P. O. Avoca Tel:+263(0)
712786569
Health Connection
5022 Khami Road, Steeldale
W. Mudzengi Tel:+263(0)
772226361
Aridex Milling Company
8 Copper Allery, Kelving Wst
Mr. S. Rama Tel:+263(0)
772360197
Culsberry Milling Co
CSC Old Complex
H. Gumbo Tel:+263(0)
772677089
Blue Vallies Foods 41 Market, Stand 13814, Kelvin
Nrth
D. Mabusa Tel:+263(0)
712210761
Emputshini Yesizwe Milling Company 15364 Kelvin
North 2
Mr. I. Ndlovu Tel:+263(0)
712505327
Simunye Milling
10 Rail Rd, Kensington
Richard Ncube Tel:+263(0)
712614120
SunriseMilling
25 Bolistol Rd NorthBelmont
A. Ali Tel:+263(09)
881903
Ndex Foods
38AWoodville Road, Woodville
E. Ndebele Tel:+263(09)
290882
Maize forAfrica
6 Wallbrok Rd,Thongrove Rd
Mr. Sananza Tel:+263(09)
290882
Uqhobo Foods
65 Goldway Crescent
J. Zonomedza Tel:+263(0)
772384891
Royal Crown Foods S. Rangarirai Tel:+263(0)
772886939
Zimbabwe
Version 22 147
Bulawayo Milling Companies Name Phone Number
Old CSC Complex
Wonders Milling
22663 Pumula South, Phase One
F. Mhizha Tel:+263(0)
712725879
Socialised (Kolisa)
Milling10 Winsgrove Rd, Thorngrove
K. Sibanda Tel:+263(0)
772814055
Harvest Milling CSC
Old Complex
Mr. D. Makesi Tel:+263(0)
712522656
Kaltas (Pvt) Ltd
15498 Westerham Rd, Thorngrove
Tasara Tel:+263(0)
772301886
Felas Millers
Vocola Shopping Centre, Filabusi
M. Nkomo Tel:+263(0)
712786868
TAP-Lu Milling Co
No. 11 Woodstock Rd, Thorngrove
Mr. J. T.
Nkheswa
Tel:+263(0)
712764172
Choice Foods
Plot1 Whithmore Ave,Norwood
A. Thembani Tel:+263(0)
733514922
Just Foods
75 Goldwell Rd West
S. Dube Tel:+263(0)
733257031
Tryagain Milling
CSC Old Complex
C.
Munakandafa
Tel:+263(0)
733693296
Ondaba Foods
68 Douglasdale Rd, Umguza
Ndaba Ndlovu Tel:+263(0)
772748364
C.W. Milling Company
CSC Old Complex
W. Chigwida Tel:+263(0)
733892689
Zimbabwe
Version 22 148
Bulawayo Milling Companies Name Phone Number
Prime Foods
Old CSC Complex
Mr. k. Mavunga Tel:+263(0)
772417753
Umondli Milling Co
Stand 111 Insuza Growth Point
Mr. S.
Mhlalelwa
Tel:+263(0)
772712447
Mr Mamedza
23 Jessica Mary
Mr Wamedza Tel:+263(0)
712410050
BulawayoMilling
224 GlenEagles Rd, Willovale
Mr Gatsi Tel:+263(0)
733411370
Harare Milling Companies Name Phone Number
National Foods Lts Mr. Nheta
Blue Ribbon Foods
4 George Drive, Msasa
Mr. Bhobho Tel:+263(0)
772359916
Maize forAfrica
167 Chihombe Rd, Ruwa
C. Chagweda Tel:+263(0)
712214794
Makonde Industries Cnr
Gyroen Rd/Martin Drive, Msasa
Mr. Muvirimi Tel:+263(0)
480600
Simboti Millers
Lot No. 1 Off the Glen,GlenForest,Domboshava
Rd
E. Matewa Tel:+263(0)
712202099
Gwai Millers
6084 western triangle, Highfields
C.Mutodza
Nelia Foods M. Matimura
Zimbabwe
Version 22 149
Harare Milling Companies Name Phone Number
Tel:+263(0)
772936424
H and S Foods
1252-3 Tynwald South, Industrial Area
H. Shubamhiti Tel:+263(0)
772723210
Crown Choice Delight Millers
2 Upton Road, Ardbennie
M. Mlambo Tel:+263(0)
620768
PhilOBMillers
No. 23 Lobengula Ave, Southerton Industrial
Area
A. P. Matunja Tel:+263(0)
712413145
Nyathi Millers/Oxfields Enterprises
14kg Peg Simon Mazorodze, Bark Storage
Premises
S. J. Karambkuwa Tel:+263(0)
712510882
Chiedza Milling Company
265 Empowerment Wall, Willowvale
Mr. Chiswa Tel:+263(0)
733246582
Discovery Foods
565 Tsubvu Close, Ruwa
Mr. Mahlanzi Tel:+263(0)
712604720
Gumbas Milling CBD Mr. Chigumba Tel:+263(0)
71280094
CKP Quality Foods
19184 Tilco Industries, Chitungwiza
S. Mandaza Tel:+263(0)
712724233
Goodhope Milling
Cnr Chiremba/San Sourg Rd, Goromonzi
Mr. J. Jaya Tel:+263(0)
712208478
Utano Foods Ms. Shadaya Tel:+263(0)
712404095
Zimbabwe
Version 22 150
Harare Milling Companies Name Phone Number
334 Affirmative Way, Willowvale
Fine Back Milling
93 Guzha T/S, Chitungwiza
Mr. Musamwira Tel:+263(0)
772456373
Budget Foods
583 Hacha Rd/631 Dohwe Rd, Ruwa
S. Ziunye Tel:+263(0)
712405294
RAE Holding T/A Kuwadzana Millers
Plot 2B,Cowlie Rd, Tynwald Nrth
Mr. Kurotwi Tel:+263(0)
712401201
Tamplin Investments
6 Rsmon Rd, Graniteside
Jingjie Liu Tel:+263(0)
772224326
Sigaro Milling Stand
No. 4407, Budiriro
Mr. J. Marufu Tel:+263(0)
733431746
Top Milling
321 Musasa Rd
Tel:+263(0)
772255932
Maguta Foods
197 Munhondo Rd, Ruwa
Mrs. Matsika Tel:+263(0)
712420856
E. B. Millers
1140 inchcraick Rd, Tynwald South
Mr. Hungwe Tel:+263(0)
772890641
Linebay Investments Ms Muyambo Tel:+263(0)
712771534
Golden Millers
608 Muzhanje, Ruwa
Mr. Musarara Tel:+263(0)
772319238
Montcal Trading L. N. Buzuzi Tel:+263(0)
712432754
Zimbabwe
Version 22 151
Harare Milling Companies Name Phone Number
17 Craster Road, Southerton
Entalco Enterprises T/a Classic Super Foods
158 Orme Road, Ardebennie
A Muparutsa Tel:+263(0)
733417947
Lisheen Millers
534 Dunstan Rd, Ruwa
Mr. Mutangadura
Pergiren Milling
8 Woolwich Rd, Willowvale,Harare
Ms Shekedi Tel:+263(0)
712207738
Chiriganzara T/A Gotosa
96 Tynwald Dr, Harare
Mrs. Gotosa Tel:+263(0)
73389069
Mambo Millers
61 Bermingham Rd
Dr. Chipamaunga Tel:+263(0)
712622516
Nutresco
Pergiren Milling
8 Woolwich Road, Willowvale
Dr. Renner Tel:+263(0)
712212059
Team-up farming
Sheepton farm, Trelawney
P. Nyachowe Tel:+263(0)
712800611
ABV Holdings
8283 Guzha Industrial Area, Seke
Dr. Makaya Tel:+263(0)
772345700
True Foods
543 Muzhanje Ave, Ruwa
M. Mutanga
Broadhaven Manufacturers
Shed 1 and 2 Roadport, 14km Peg,Beatrice Rd
Chironga Tel:+263(0)
772301949
Zimbabwe
Version 22 152
Harare Milling Companies Name Phone Number
Zylac Milling
14786 Coventry Road, Workington
Mr. Ishfaq Tel:+263(0)
772285696
Robtap Milling Company
1142 Kirkman Rd, Tynwald South Industrial Area
R. Tapfuma Tel:+263(0)
772320740
Mana Foods
50 Lyton Rd, Workington
T. Chagonda Tel:+263(0)
772804014
Machipisa
19779 Unit A, Chitungwiza
Florence Tel:+263(0)
772714942
Breakwaters (ZDI)
167 Chihombe Rd, Ruwa
D. Chinana Tel:+263(0)
712504603
Glenel Enterprises / Sando
No. 1AWillowvaleIndustrial Park, GlenEagles
RdWillowvale
S. Krugger/T. Chikuvira Tel:+263(0)
712865650
Blowfly Investments
No. 633 Dowe Road, Ruwa
Frank Tel:+263(0)
712797900
Motherland Millers
6 Spitzkorp Rd,SnakePark
M. Chigova Tel:+263(0)
712615504
Kawesa Milling Company
Stand No. 10801, Zengeza 4, Chitungwiza
R. Kawesa Tel:+263(0)
712802278
Zim Foods
5 Rotten Row
C. K. Nyoka Tel:+263(0)
772396042
Chinyani Millers
Matapi Hostels, Mbare
L. Chinyai Tel:+263(0)
712604720
Zimbabwe
Version 22 153
Mujabuki Milling
Lindhurst Farm, Epworth
Mr. Muzivi Tel:+263(0)
712800913
Billy Charles Foods
639 Nzungu Rd, Ruwa
Nyamweda Tel:+263(0)
772759240
Purity Milling Company
19378 Tilco Industrial Site, Chitungwiza
Mrs. Chirimuta Tel:+263(0)
712880458
Maingrade Ventures/Shumba Millers
14km peg Simon Mazorodze, Bark Storage
Premises
Mr. Chipwere Tel:+263(0)
772383403
Classic Millers
10492 Masanga Rd, Telco Industries,
Chitungwiza
Makomo Tel:+263(0)
772908339
Over east Investments
Bak Storage,Beatrice Rd
Frank Guo Tel:+263(0)
772429336
Golden Millers
608 Muzhanje Rd, Ruwa
Mr. Musarara Tel:+263(0)
712422731
Team-up farming
Katosvora Farm,Permaculture Rd,Mt.Hampden
C. Nyachowe Tel:+263(0)
772573174
Pioneer Milling
197 Munhondo Rd, Ruwa
F. Tungwarara Tel:+263(0)
733290025
ShamboMillersChakaBuildingComplex,
Chikwana Shopping Complex, Chitungwiza
Mr. J. Moyo Tel:+263(0)
772406369
Ansellia Services Oldbury Farm, Mr. Mukodza
Zimbabwe
Version 22 154
Harare Milling Companies Name Phone Number
15km along NewMazoe Rd Tel:+263(04)
301810
Lesheen Millers No. Lesheen Farm,
534 Dunstan Road, Goromonzi, Ruwa
C. Chida Tel:+263(0)
712440713
BulawayoMilling T/a Fine Foods
224 GlenEagles Rd, Willowvale
Mr. Gatsi Tel:+263(0)
733411370
Mieris Milling 14km peg Simon Mazorodze,
Bak Storage Premises
Chipwere Tel:+263(0)
733419442
Fredco Superior Milling
3022 Domboramwari, Epworth
Mr. Musakwa Tel:+263(0)
712808122
Grain mech Milling Former Matererini Flats
KitchenCnr Chaminuka DrMatapi Mbare
R. Mhende Tel:+263(0)
772461721
Mainga Foods
4177 Patrenda Way,Glenview2
W.S. Nyadzayo Tel:+263(0)
712808915
Trevigano Millers fort Concrete Industrial Park
61 Harare Drive, Parktown, Waterfalls
Decide Chisango Tel:+263(0)
772296806
ShamboMillersChakaBuildingComplex,
Chikwana Shopping Complex, Chitungwiza
Mr. Moyo Tel:+263(0)
772406369
Tizites Milling
31kmPeg Mutare Rd, Farway Farm, Ruwa
F. Deyera Tel:+263(0)
772804901
Allbright Millers
9476Eight Ave,Glenview1 Industries
A. Matimbe Tel:+263(0)
733780494
Zimbabwe
Version 22 155
Harare Milling Companies Name Phone Number
Salibonani Creek
8 James Farm Rd, Ruwa
G. Karumba Tel:+263(0)
772979197
Gwai Millers
5971 Western Triangle, Gazaland
F. Gororo Tel:+263(0)
712753140
Mcribs Enterprises
Lot1 of 14, Tynwald
Mr. Mbabvu Tel:+263(0)
712737056
G K Millers
10345 Terror Rd, Tillo Industries,
Chitungwiza
G. Kabaya Tel:+263(0)
712525284
Shumba Milling
Stand No 2518/3, Kambuzuma
J. Kandira Tel:+263(0)
712507025
Mujawo Millers
Std No.19 Gleneagles Indstl Centre, Willowvale
Ephraim Tel:+263(0)
733779041
D and F Millers
110 Guzha T/ship, Chikwanha
J. Munemo Tel:+263(09)
890834
Salomit Manufacturing/Marble Milling
5036 Overspill, Epworth
N. Chivuzhe Tel:+263(0)
772917134
Katsaona Millers
10498 Tilco Industries, Chitungwiza
D. Kandarira Tel:+263(0)
772959467
Dannyboy Millers
1597 Chizungu T/Ship, Epworth
D. N. Manyere Tel:+263(0)
772853295
Crown Choice Delight M. Mlambo Tel:+263(0)
772940317
Zimbabwe
Version 22 156
Harare Milling Companies Name Phone Number
12 Oatlands Street, Merwede,SnakePark
Five Star Foods
3 Toure Road, New Ardbennie
P. Ncube Tel:+263(0)
772672295
Jolkut Investment
No. 69 Steven Drive, Masasa
A. Mhembere Tel:+263(0)
733405472
City Foods Milling Stand
No281 Mutsunyarunya StreetTafara
ColMagumise Tel:+263(0)
712758879
Semandel Investments
122 Datford Rd, Willowvale
Mr. F. Moyo Tel:+263(04)
664825/7
Blowfly Investments
633 Dohwe Rd, Ruwa
T. Madzvamutse Tel:+263(0)
712503140
Green Grocer Milling
Stand No. 300,Enterprise Rd,Box761
J. Soka Tel:+263(04)
499271
DeesMillers Stand
No. 41,MurisaTownship, Seke, Ziko
Mrs. Chanakira
Golden Star Milling
8 Shepperton Rd, Graniteside
Steve Gong Tel:+263(0)
772313289
Sunspun Millers
CornerHobbs&Plymouthrds, Southerton
N. Mitchell Tel:+263(0)
712206620
Harvest Foods
14kg peg Beatrice, BAK Storage Premises
C. Chipwere Tel:+263(0)
772419260
Capital Ventures T/A Harvest Foods P. Munyurwa
Zimbabwe
Version 22 157
Harare Milling Companies Name Phone Number
Stand 82-83 Block B, Chitungwiza Tel:+263(0)
772943190
Vodahot Trading T/A Valley Millers
FortConcreteIndustrial Park,
61 Hre Drive, Parktown, Waterfalls
Dzapasi Tel:+263(0)
712876009
Millers Pride
38 Cruster Rd, Southerton
T. Ncube Tel:+263(0)
712201156
Simba Millers
10217 High Glen Road
S. Mwonzora Tel:+263(0)
712752 413
Lidosine Milling Company
249 unit 13,Williams Way, Msasa
Mr. Dengu
/Siyawamwaya
Tel:+263(0)
712439527
Notam Foods
150 Northway, Prospect, Waterfalls
A.T. Mukwazhi Tel:+263(0)
772238845
Karima Investments
No. 80 Lyton Rd, Workington
Mrs. I. Mahlanze Tel:+263(0)
712401180
Eveready Millers
123-4 Guzha T/Ship, Chikwanha
Chinyamunzore Tel:+263(0)
772305777
Trade Point Investments
No. 8 Paisley RoadWorkington
Falzal Tel:+263(0)
712740562
Samanyanga Milling Darwendale Rd
8km Peg OffChirundu Rd
Mr. Jackson Tel:+263(0)
712403558
Shanda Milling
Stand No. 677 BluffHill,Faber Rd, Hre
Mr Sande Tel:+263(0)
772385249
Zimbabwe
Version 22 158
Eliska Southview Milling
Stand1120 Forbes RdUplands Waterfalls
Mrs. E. Hahlani Tel:+263(0)
772679714
Chisipiti Milliers
26 Auckland RdSoutherton
N. Mungeni Tel:+263(0)
733252753
Workspace Enterprises
BayNo. 6-249 Williams Way,BeverlyEast, Msasa
M. Mazibiye Tel:+263(0)
772384693
Davrec/Kaures Milling
Std 19840 Tilco Industries, Chitungwiza
Mr. Makaure Tel:+263(0)
772966768
Eveready Millers
Stand No. 224TashVillageGuzha Industrial Site,
Chikwanha, Seke
Mr. Mamini Tel:+263(0)
772893141
Beta Millers Stand No. 8700 Western Triangle,
Highfield
Mr. Chikukwa Tel:+263(0)
772312089
Hurudza Millers
7km pegHarare-Shamva Road
I. Chapfika Tel:+263(0)
712400502
Hurudza Milling
Stand No 21 Old Tafara
F.M. Nhari Tel:+263(04)
850487
Brooke Foods
90 Chikwanha shopping Centre, Chitungwiza
E. Guzha Tel:+263(0)
772393158
Oniomac T/A/Taguta
61 Douglas Rd, Workington
M. T. Chironga Tel:+263(0)
772301949
Ashley Packers
21268 Cnr Mutema/Masset Rd, Tilco Industries
V. Mugaba Tel:+263(0)
712437406
Zimbabwe
Version 22 159
Harare Milling Companies Name Phone Number
Classic Millers
19383 Tilco Industries, Chitungwiza
W. Musamwira Tel:+263(0)
772930131
Guest Foods T/A Mach Muz Milling K. L. Machiweni Tel:+263(0)
772364738
AfricaMillers
10492 Tilco Industries, Chitungwiza
A. Karigwindi Tel:+263(0)
772902526
Gatawa Millers (Rasville)
10218 Highglen Willowvale
Mr. Gatawa
Tel:+263(0)712731643
D and F Millers Stand
No. 110 Guzha T/Ship, Chikwana
Mr. Munemo
Tel:+263(0)772992766
Deplaat Investments Stand
No. 1203, Tynwald South
Tao Zhou
Tel:+263(0)772472670
Glacik Enterprises
Glenside Farm 62km peg alongHre-Byo Road
Mrs. Ganyo
Tel:+263(0)772720956
Macetty Millers Magakangoma Tel:+263
(0)733692895
Eliska Southview Millers
Southview Plot,Forbes Rd, Waterfalls
E. Hahlani
Tel:+263(0)772679714
Buxumu Enteprises
Toneridge Farm, AlongChitungwiza Rd, Near
Irvines
Mupotaringa Tel:+263
(0)772217449
Villagers Foods Stand
No 5984Gazaland Shopping Centre
G. Tazviwana
Tel:+263(0)772858 613
Zimbabwe
Version 22 160
Harare Milling Companies Name Phone Number
Feta Foods
3 Roseneath Road, Ruwa
Mr. F. Masango
Tel:+263(0)712419 016
Chitungwiza Millers
Std No.6006 Nehanda Street, Zengeza 4
Mrs. Chimani
Tel:+263(0)772948 918
Tanroy
179 Loreley Cresent
Mr Pasi
Tel:+263(0)772954711
Vygate Enterprises t/a Tsetsa
79B Chikwanha, Chitungwiza
Mushapaidze Tel:+263
(0)712522476
Madyira Milling Taita Shopping Centre, Stand No.
19770 Unit O, Chitungwiza
A.T. Msipa
Tel:+263(04)22333
Neblartrack Stand
No.6572 Westlea Inds Area,Warren Pk
Lizzie Marimo
Tel:+263(0)772326792
Kaures Milling
Std 19840 Tilco Industries,Chitungwiza
Mr Makaure
Tel:+263(0)772966768
MatingaB/Munawa Foods
19692 Unit L Seke Chitungwiza
Matinga
Tel:+263(0)772818277
Ammar Foods/Ladka
106 Coventry Rd
Blowfly Investments
633 Dohwe RdRuwa
Frank Guo
Tel:+263(0)
7724429336
Overeast Investments
Bak Storage Beatrice Rd
Frank Guo
Tel:+263(0)772469336
Zimbabwe
Version 22 161
Pairnrx/Natural Foods
69 Douglas Rd, Workington
A.J Ngwenya
Tel:+263(0)667616
RBC Milling Factory
Bay719 Willow RdNew Ardbennie
Mr C Madombwe
Tel:+263(0)668560
Greatr Zim Milling
NebasaComplexBay1-150
S.Chidawaya Tel:+263
(0)772573174
Eagle Consumer Brands
26 Greenock Rd,Workington
Mafunde
Tel:+263(0)772211802
KGC Auro Services
17402ACulton Rd, Graniteside
C.Maswera
Tel:+263(0)772247725
Zylac Enterprises
106 Coventry Rd
Mr Ishfac
Tel:+263(0)772285696
B,K Millers
Std No4416,Budiriro
Biggie
Tel:+263(0)772716730
Genesis Foods
1233 Churchill RdProspect
Dube
Tel:+263(0)712440000
Vintage Milling
Std 19377,ilco Industries,Chitungwiza
E Chamanga
Tel:+263(0)712356821
Shelsmore Enterprises
Bay 3 Sedco Complex
Mr Nyovhi
Tel:+263(0)772308940
Southview Milling
No.1120 Forbes Rd.Southview,Waterfalls
E.Hahlani
Zimbabwe
Version 22 162
Harare Milling Companies Name Phone Number
Tinotenda Milling
Std No.5 Kuwadzana
Chisodza
Tel:+263(066)2300
Masvingo Milling Companies Capacity Tn/Hr
Max Allocation/Wk
Contact Person
National Foods 5 200 Mr. Nheta
Makondo Millers
69 Chikombedzi G/P Chiredzi
4.8 192 J. Makondo
Tel:+263(0)
772966251
ZPN Milling Company
No. 15 Hawckley Road, Mvuma
4.8 Zivanai Shumba
Tel:+263(0)
772787498
Muushawasha Foods
1310AMineral Road, Masvingo
4.5 180 Mr. Mapuranga
Tel:+263(0)
772246421
Big Six Millers
Stand 72, Rutenga G/P Mwenezi
4.7 188 G. Taruvinga
Tel:+263(014)433
Rukanda Millers
Stand 230 & 120, Chivi
3.1 124 N. L. Rukanda
Tel:+263(037)252
/325
Gomba Millers
Stand No. 618, Nyika
3 120 B. Gomba
Tel:+263(0)
712509747
Value Millers 3 120 S. Mashayahanya
Zimbabwe
Version 22 163
Masvingo Milling Companies Capacity Tn/Hr
Max Allocation/Wk
Contact Person
Stand 1 Maregere B/C/ Masvingo Tel:+263(0)
712614134
Marow Milling
747 New Industrial Sites, Chiredzi
2.9 116 A. Marowa
Tel:+263(0)
712214069
Mutema Millers
Stand No. 8, Ngundu B/C, Chivi
2.7 108 C. Mutema
Tel:+263(0)
772570427
Sisonke T/ASun ValleyMilling
Stand 205, Chivi Industrial Site, Chivi
Growth Point
2.4 96 K. Tshuma
Tel:+263(0)
712221468
Hurudza Millers
Mashava Temeraire, Masvingo District
2.4 96 C. Musakanda
Tel:+263(0)77420797
T & F Food Processors
Std No. 6835 Industrial Site, Masvingo
2.4 96 Dube
Tel:+263(0)
712514422
Magoche Milling
18099 Mhamhatsi St, Mucheke, Masvingo
2.4 96 Magoche E.
Tel:+263(0)
772843716
Mtangi Millers
Murongwe B/Centre, Mberengwa
2.4 6 P. Mtangi
Tel:+263(0)
712722120
Sypak Foods
1077 Tshovani LightInd, Chiredzi
2.1 84 Siyakathsana Tel:
+263(0)772339951
Zimbabwe
Version 22 164
Masvingo Milling Companies Capacity Tn/Hr
Max Allocation/Wk
Contact Person
C and H Millers
Sipambi B/G, Masvingo
2.1 84 C. Chikukwa
Tel:+263(0)
712218624
Larmona Millers
Std 52, Mashaa Business Service Centre,
Masvingo
2 80 Y. Moyo
Tel:+263(0)
712607406
Mubaiwa Milling
Mwembe Business Centre, Mberengwa
2 80 K. W. Moyo
Tel:+263(0)
712401075
Vogo Milling
Gonamombe Business Centre
2 Mr. Govo
Tel:+263(0)
712611228
S & M Millers
12475 Mazorodze St, Chesvingo,
Masvingo
1.8 72 Maguranyi Tel:+263(0)
712870475
Imperial Foods
177 Nyika Growth Point
1.8 72 K.Makaya
Tel:+263(0)77244058
Tizzy Millers
38337 Masvingise B/C, Gutu
1.8 72 Mutema G. T
Tel:+263(0)
712746566
Allbright Millers
no.1 Chomufui Blck, Mpandawanda, Gutu
1.8 72 Matimbe A.
Tel:+263(0)
772708901
Valley Kushanduka Farm, 1.5 60 N. Munangagwa
Zimbabwe
Version 22 165
Masvingo Milling Companies Capacity Tn/Hr
Max Allocation/Wk
Contact Person
Valley road OffMutare Rd Tel:+263(0)
712766234
Rolmay Trading
18120 Westvew Industrial site,P.O.
Box924, Masvingo
1.5 60 Shonhai C
Tel:+263(0)
712635916
Mhofu Milling
Std 10143,Mineral Road, Masvingo
1.5 60 T. Mudekunye
Tel:+263(0)
772258835
Muunze Millers
No. 26 Mucheke Light Industrial Site,
Masvingo
1.5 60 M. M. Mawire
Tel:+263(0)
712525400
Peshmore Milling Company
Std 44 Maranda Business Centre,
Mwenezi
1.3 52 R. Mubaiwa
Tel:+263(0)
772303848
Magwizi Milling Company
Rera Kraal, Chief Madamombe
1.2 48 S. N. Magwiza
Tel:+263(0)
712206083
ChasiyatendeSchoolMillingCo.
ChasiyatendePrimary School, Masvingo
1.2 48 H. Ruzive
Tel:+263(0)
712746761
Srikpass (pvt) Ltd
Std 475, Jerera G/P Zaka
1.2 48 T. Chipepera
Tel:+263(0)
712732896
Masendeke T/A Beshta Hev. Milling
Lauder Farm, Chartsworth, Gutu
1.2 48 S. Mahofa
Zimbabwe
Version 22 166
Masvingo Milling Companies Capacity Tn/Hr
Max Allocation/Wk
Contact Person
Tel:+263(0)
712206640
Sando Suppliers
231 Chomureza St, Mupandawana Gutu
1.2 48 O. Muchemwa
Tel:+263(0)
772718304
Zingoni Millers
Std 909, Jerera G/P, Zaka
1.2 48 N. Zingoni
Tel:+263(034)2323
Dzimwasha Milling Company
Std 18120 Corner Unity,Industrial Rd,
Masvingo
1.2 A. Dzimwasha
Tel:+263(0)
772843676
Rujeko Millers
26891 Rujeko Light Industrial Site,
Masvingo
0.9 36 J. M. Wafa
Tel:+263(0)712214
603
Perama Millers
Stand 38, Mapanzure B/C, Masvingo
0.9 36 T. Zihove
Tel:+263(0)
772395074
Ngundu Millers
Std No. 8, Ngundu B/C, Chivi
0.9 36 J. Hungoidza
Tel:+263(0)
712210495
Vhembe Foods
1253 Industrial Road, Masvingo
0.9 36 J. Wafa
Tel:+263(0)
712214603
Chikozho Millers T/A A.T.C
Gondo Business Centre, Chivi
0.9 36 A. Cikozho
Tel:+263(0)
712400409
Zimbabwe
Version 22 167
Masvingo Milling Companies Capacity Tn/Hr
Max Allocation/Wk
Contact Person
Chizororo Millers Site
No. 77, Takavarasha Business Centre,
Chivi
0.9 36 S. Chizororo
Tel:+263(0)
712781689
Dzimwasha Milling Company
Std 131, Mhandamabwe, Chivi
0.9 36 A. Dzimwasha
Tel:+263(0)
712866894
Makurira Millers
Denge Business Centre Chivi
0.9 36 E. Makurira
Tel:+263(0)
772771122
Rice Millers T/A Digital Millers
180 Neshuro Industrial Site, Mweneze
0.9 36 C. Rice
Tel:+263(036)401
Gomba Millers
Chishave Business Centre, Chivi
0.9 36 T. Gomba
Tel:+263(0)
772716102
Full Bless Investments
Shotsoni Businesss Centre, Chivi District
1.6 64 N Musara
Tel:+263(0)
773228078
Dzimwasha Milling Company
Std No 18129 Cnr Unity Industrial Roda
Masvingo
1.2 48 A Dzimwasha
Tel:+263(0)
772843676
Peshmore Milling Company
Std No 44 Maranda B/Centre
1.3 52 R.Mubaiwa Tel:+263
(0)772303848
Distinct Millers
Tangwena Store Triangle, Chiredzi
6 240 T Mushipe
Zimbabwe
Version 22 168
Masvingo Milling Companies Capacity Tn/Hr
Max Allocation/Wk
Contact Person
Tel:+263(0)
772740753
Spidron Milling
Std NO.25 Chartsworth.Gutu
3.7 148 B Holliap
Tel:+263(0)
772331113
Tohori Investments
4297 Franklahan Rd, Industrial Sites
Masvingo
3.7 148 A.T Rikanda
Tel:+263(0)
712220430
Mashonaland West Milling Companies Capacity Tn/Hr
Max Allocation/Wk
Contact Person
Makonde Milling Company
Alfa Farm Mhangura
10.8 432 Mr. Gumbo
Tel:+263(060)
5614/5731
Macsherp Milling Company
Std No. 264,Chimoi Rd, Kadoma
9 360 Mr. C.
Mkunugwa
Tel:+263(0)
772715133
Tsetseka Milling Company
Std No. 1162, Chegutu
8 320 Mr. Mapfaka
Tel:+263(0)
712896959
Norton Millers
Knockmalloch Estates, Lot 3, Norton
7.2 288 Chimuperu
Tel:+263(04)
210108
Linden Park Belyin Pvt Ltd 6.9 276 Dr. Mazhindu
Zimbabwe
Version 22 169
Mashonaland West Milling Companies Capacity Tn/Hr
Max Allocation/Wk
Contact Person
P. O. Box62, Norton Tel:+263(062)
2424
Magaisa Milling Company
Std No.132 Sanyati Growth Point
5.9 236 T. Mapfumo
Tel:+263(086)7
/2245
Falstand Investments
232 Silo Rd, Banket
5.5 220 Wayne Linefield
Tel:+263(0)
712206539
Zvionere Milling Company
Std 6083,Njiri Street, Blockyard, Rimuka,
Kadoma
5.4 216 Mr. E. Mtemi
Tel:+263(0)
77651516
Diamond Trading
Magunje Growth Point Majunje
5 200 S. Moyo
Tel:+263(0)
712801353
Blue Ribbon Foods 5 200 Mr. S. Bhobho
Tel:+263(0)
772359916
Angwa Millers
Angwa FarmBox179, Golden Kopje rd,
Chinhoyi
5 200 N. Chirinda
Tel:+263(0)
712801024
Better By Far Millers
256 Galloway Rd, Norton
5 200 S. Chara
Tel:+263(0)
772422272
Intergrear Trading T/A Beta Millers
71 Chitezi St, Rimuka, Kadoma
4.8 192 Mr. Chikukwa
Zimbabwe
Version 22 170
Mashonaland West Milling Companies Capacity Tn/Hr
Max Allocation/Wk
Contact Person
Tel:+263(0)
772312089
Wamica Foods Milling Company
Buttecimbe Farm, 35.5km peg, Chegutu,
Mubaira Rd
4.5 180 Mr. A.
Hativagoni
Tel:+263(0)
712601237
Bevtech Milling Company
Stnd No. 1 Kuwadzana, Banket
4 160 Tel:+263(0)
772721554
Cecily Millers
New Allan Grange Farm, Raffingora
4.3 172 Mrs Chombo
Tel:+263(0)
772570602
Ternoth Millers
Std No. 3, Gadzema Industrial, Chinhoyi
3.5 140 Mr. Musakwa
Tel:+263(0)
772746087
Califlets Foods 3.5 140 R. Ndoro
Tel:+263(0)
712732966
Mayfort Milling
Mayfort Farm, Chinhoyi
3.5 140 G. Watson
Tel:+263(0)
712208790
Samanyanga Products
Box Wgt 895, Westgate,Harare
3.3 132 Batamoyo
Mutapaire
Tel:+263(0)
712766449
Raffingora Millers 3 120 L. Saveni
Zimbabwe
Version 22 171
Mashonaland West Milling Companies Capacity Tn/Hr
Max Allocation/Wk
Contact Person
Box26Raffingora Tel:+263(031)
880685
Rama Amrat
Std No. 98, James St. Karoi
3 120 A. V. Rama
Tel:+263(0)
712410111
Danlyn Estate
9km Peg Farm,R.G. Mugabe Highway
2.7 108 Mr. Nyakapiko
Tel:+263(0)
712529749
Mhangura Marketing/Tariro Milling 2.5 100 Mr. Chimanga
Tel:+263(0)7337-
8
Chigutiro Milling
StdNo. 3501 RG Mugabe RdChinhoyi
2.5 100 E. Thandi
Tel:+263(0)
772720683
Gomwill Milling Company
Std No. 3422,Katanga, Norton
2.4 96 W. N.
Chimutanda
Tel:+263(0)
733226094
Rwizi Ent.
Lot 3 of Higher UPHopewell, Selous
2.4 96 Mr. W.
Kamudyariwa
Tel:+263(0)
712711206
Garamukonde Millers
Std. No. 1148,Chimvi Rd, Chegutu
2.4 96 Mr. F. Gororo
Tel:+263(0)
712753140
Gumpo Uitkyk Farm Uitkyk Farm 2.4 Mr. Gumbo
Zimbabwe
Version 22 172
Mashonaland West Milling Companies Capacity Tn/Hr
Max Allocation/Wk
Contact Person
Box105, Kariba Tel:+263(0)
712886902
EdenHoldings
Std7126 Hull Road, Chinhoyi
2.4 Marowa G.
Tel:+263(0)
772219151
Heritage Milling Company Stand No. 1384,
Hintonville, Chegutu
3.3 132 Mr. F. Zulu
Tel:+263(0)
712746663
T.Z. Millers
2546 Maridale, Norton
2.4 96 Mr. T. Nyangari
Tel:+263(0)
772908596
Tashinga Milling Company
Lothian Farm,Box411, Norton
2.4 96 Mr. Mhizha
Tel:+263(0)
712777739
Tanaka Milling Cooperative
Jenkston Farm, Plot 68, Norton
2.24 89.6 Mr. Sande
Tel:+263(0)
772764892
Cecily Millers
348 South Rd, Norton
2.1 84 S. Ganyo
Tel:+263(0)
733229307
Beta MillingNo. 71 Chitezi Rd,
Rimuka, Kadoma
2.1 84 K. Chikukwa
Tel:+263(0)
772312089
Mupamombe Milling Company
P. O. Box1Raffingora
2 80 S. Makwasha
Zimbabwe
Version 22 173
Mashonaland West Milling Companies Capacity Tn/Hr
Max Allocation/Wk
Contact Person
Tel:+263(0)
772651200
M & N Investments Milling510 Zvimba Mateu
Road, Chinhoyi
2 80 J.V Vuuren
Tel:+263(0)
712806414
Yaturuka Farm
Plot 410 Karoi
1.8 72 F. Mandemwa
Tel:+263(0)
772269900
Cobblestone Milling
Mukutu,Box75, Trelawney
1.8 72 Mr. Masaire
Tel:+263(0698)
2674
King Enterprises
205 Galloway, Norton
1.8 72 Mr. F. Magadu
Tel:+263(0)
712201738
Mutyambizi Millers
Mutyambizi homestead chikunichawa hmstd
Mhondoro
1.8 72 Mr. Mutyambizi
Tel:+263(0)
772438660
Temba P. Mliswa T/A Saltlakes Holdings
Spring Farm, Karoi
1.8 72 T. Mliswa
Tel:+263(0)
733700148
Chiedza Milling Company
79 Galloway Road, Twinlakes, Norton
1.8 72 C. Dube
Tel:+263(0)
772787043
Marconsul Milling Company
Std No. 412, Rimuka Industry, Kadoma
1.5 60 Mr. Watenga
Zimbabwe
Version 22 174
Mashonaland West Milling Companies Capacity Tn/Hr
Max Allocation/Wk
Contact Person
Tel:+263(0)
772883420
People's Import & Export Milling
Lot1 of Mashlands, Norton
1.2 48 Mr. J. G.
Mgwagwa
Tel:+263(0)
772403703
Incorporated Milling Company
Std5426 Glas Glow Rd, Chinhoyi
1.2 48 Mr. Baloyi
Tel:+263(0)
772903993
Mainvale Investments
Std No. 321 Josiah Tongogara, Kadoma
1.2 48 Augustine
Chidora
Tel:+263(0)
772369964
Salop Millers
Salop Farm, 128km Peg AlongBulawayo
RdKadoma
1.1 44 Mr. Dube
Tel:+263(0)
772406102
Builders Milling
Std No335 South RoadNorton
1.1 44 J. Murufu
Tel:+263(0)
773028551
Zvamunoda Milling Company StandNo. 860
Nyerere Way, Banket
1 40 T. Sabamba
Tel:+263(0)
712750961
Forshore Investments
Lydiate Business Centre, 15km Peg
AlongZvimba RdNorton
0.9 36 M. Kanengeya
Tel:+263(0)
772817946
Zimbabwe
Version 22 175
Mashonaland West Milling Companies Capacity Tn/Hr
Max Allocation/Wk
Contact Person
Vision Millers
Std No. 2033, Ngoni T/ship, Norton
0.9 36 N. Chonge
Tel:+263(0)
733692247
Gukwa Milling Co
Two Tree Business Centre
1.2 48 Mr Gukwa
Tel:+263(0)
712208792
Central Milling
Pine Mine Rd Kadoma/Off Bulawayo Rd ,
162 Km peg
4 160 Mr Haritatos
Tel:+263(0)
772240276
Makwiro Milling
Box 386,Harare
O Chimenya
Tel:+263(0)
772359912
Mashonaland Central Milling Companies Capacity Tn/Hr
Max Allocation/Wk
Contact Person
Adult Millers
Std 2118, Light Industry, Bindura
9.6 384 Musasiwa. B
Tel:+263(0)
712422380
Mapunga Foods (Haingate)
Insingizi Farm, Mapunga, Bindura
4.5 180 Mr. Severa
Tel:+263(0)
733237199
Ansellia Services
Oldbury Farm, 15km alongNw Mazoe Rd
3.7 148 Mr. Mukodza
Tel:+263(04)
301810
Zimbabwe
Version 22 176
Mashonaland Central Milling Companies Capacity Tn/Hr
Max Allocation/Wk
Contact Person
Afro Timber Milling
No. 13 GMB Rd,Glendale
3.6 144 Mr. Masuku
Tel:+263(0)
772261095
Mburuma Milling
Std No. 394/5, Shamva Urban, Shamva
3 120 Mr. Mburuma
Tel:+263(0)
77404213
Pfura Millers
Mt Darwin South Youth Agricultural,
initiativeBox57, Mt Darwin
3 120 S. G. Madondo
Double Design Foods
Summerset Farm Concession Near GMB
Concession
2.1 84 Mr .Chirume
Tel:+263(0)
712868290
Mudzonga Millers
Sect. 3/6, Trojan Mine, Bindura
2 80 P. Mudzonga
Tel:+263(0)
772244152
Light Star Trading
Std No.2113 Light Industries, Atherstone,
Bindura
1.8 3 A. T. Musvosvi
Tel:+263(0)
772848022
White Harvest
Avoca Farm, Bindura
1.2 48 Mr. Maimba
Tel:+263(0)
772729058
Shamuyenhanzva
Mulinga Farm,Box46, Shamva
0.9 36 Shamuyenhanzva
Tel:+263(0)
772996031
Tongai Milling R.T Matangira
Zimbabwe
Version 22 177
Mashonaland Central Milling Companies Capacity Tn/Hr
Max Allocation/Wk
Contact Person
Tongai Farm,20 kmBindura-Harare Rd Tel:+263(0)
772923179
Cecily Millers
New Allan Grange Farm
Mrs M Chombo
Tel:+263(0)
772570602
Chetsunga Milling
Juru Farm Cnr Mutoko/Shamva Rd
Mr Juru
Tel:+263(0)
772384036
Matabeleland South Milling Companies Capacity Tn/Hr
Max Allocation/Wk
Contact Person
Distinct Millers
Dulivadzimu Shopping Centre
7.5 300 T. Mushipe
Tel:+263(0)
772882037
Mangwana Milling Company
119 industrial,Botswana Rd, Plumtree
6 240 Mpini Moyo
Tel:+263(0)
77730471
Ndazi Ndazi Milling
Dombodema Business Centre, Plumtree
5.4 216 L. Nleya
Tel:+263(0)
712418806
Zimfoods
Chamunanga Shopping Centre
4.5 180 M. Chikova
Tel:+263(0)
712409861
Mudau Millers
Channel 6 Business Centre
3.9 156 R. Mudau
Zimbabwe
Version 22 178
Matabeleland South Milling Companies Capacity Tn/Hr
Max Allocation/Wk
Contact Person
Tel:+263(0)
712430811
Staple Foods
Sihlengeni Business Centre, Siphezini, Mat
South
3.6 144 M. Ndlovu
Tel:+263(0)
772712545
Sizabantu
Std No. 186 Maphisa Business Centre
3 120 D. Moyo
Tel:+263(0)
712515382
Properways Enterprises
StdNo. 422 Pioneer Rd,VictoriaFalls
3 120 W. Ndlovu
Tel:+263(0)
712211125
BophelongEnterprisesShasheBusinessCenter 3 120 M. Thabolo
Tel:+263(0761)
254631
Tshinane Millers
Lutumba Business Centre
3 120 Mr. W. Sibanda
Tel:+263(0)
772987156
Ndabankulu Milling
Marebeha Maphisa
3 120 T. Ncube
Tel:+263(0)
712614255
Thuthuka Milling Co.
Mawonondo Business Centre Filabusi
3 120 A.M. Ndlovu
Tel:+263(051)
83305
Felas Millers
Vocola Shopping Centre, Filabusi
2.4 96 M. Nkomo
Zimbabwe
Version 22 179
Matabeleland South Milling Companies Capacity Tn/Hr
Max Allocation/Wk
Contact Person
Tel:+263(0)
712786868
Gwanda South
Std No. 10 Kezi/ No. 8 Erica Heburn Ilanga,
Bulawayo
1.8 72 Mr. Nyati
Tel:+263(0)
712219355
Jiyane Milling Company
Donkwe Donkwe Business Centre, Kezi
1.8 72 M. Sibanda
Tel:+263(0)
712607595
Ashberry Millers
Std No. 427 Light Industrial Area, Gwanda
1.8 72 R. Sibanda
Tel:+263(0)
733248121
PR Golden Foods
Std 199 Maphisa
1.2 48 C. Dube
Tel:+263(0)
712631808
Uphedza Ndala
Lutumba Business Centre
0.9 36 G. Viljoen
Tel:+263(0)
733300296
Zamangezandla
Hombola Cross Rds, Mangwe Dist, Plumtree
J. Malaba
Tel:+263(0)
772233801
LikewiseEnterprises
Std Number 7 Somnene Figtree Plumtree
D Sibanda
Tel:+263(0)
772852503
Batanai Milling/Tahangana
Batanai StoreP.O. Box21, Plumtree
R. Ndlovu
Zimbabwe
Version 22 180
Matabeleland South Milling Companies Capacity Tn/Hr
Max Allocation/Wk
Contact Person
Tel:+263(0)
712423778
Mahole Milling
Winfillingford FarmBox94Filabusi
N. Tshuma
Tel:+263(0)
772327543
Snowcrest/Esibomvu
69 Mpaca RoadEsibomvu T/Ship Esigodini
Moyo
Tel:+263(0)
712424778
Kavhade Ngeno Millers
Lutumba Business
1.5 60 L. Chikumba
Tel:+263(0)
772398787
Mlungu Milling
Emganda Wiolandale
P Sibanda
Tel:+263(0)
712551679
Sibantu Foods
Std No.186 Maphisa
D.Moyo
Tel:+263(0)
712567320
Distinct Millers
Dulivadzimu Shopping Centre
T. Mushipe
Tel:+263(0)
772882037
Mangwana Milling Company
119 industrial,Botswana Rd, Plumtree
Mpini Moyo
Tel:+263(0)
77730471
Zimbabwe
Version 22 181
Matabeleland North Milling Companies Capacity Tn/Hr
Max Allocation/Wk
Contact Person
Thendele Foods Milling Company
Std No. 36 Tsholotsho Business Centre
4.8 192 Mr. P. H.
Manyatela
Tel:+263(0)
712777082
Maduke Milling Company
Inkunzi Business Centre, Tsholotsho
District
4.4 Mr. B. Ndlovu
Tel:+263(0)
712435743
Mavako Investments
Sazini Store, Lupane Business Centre
3.9 156 Sipho Dube
Tel:+263(0)
712762420
Nice Foods
Std No. 205 Knwmour Business Centre,
Lupane
3.6 144 Mr. M. Gumbo
Tel:+263(0)
712702325
Ammiwi Foods
Nkayi Business Centre
3 120 A Ndebele
Tel:+263(0)
712792970
PM Milling
Springrange Farm, Nyamandlovu
3 120 Ndlovu Martin
Tel:+263(0)
772851604
Properways Enterprises T/A Sidobe
Milling
StNo.422PioneerRd,VictoriaFalls,
Industrial Site, Vic-Falls
3 120 Wilson Ndlovu
Tel:+263(0)
712211125
Haice Milling
Inyathi Co-operative
2.7 108 B. Nkomo
Iluba Milling 2.7 108 Mr. A. Gabeza
Zimbabwe
Version 22 182
Matabeleland North Milling Companies Capacity Tn/Hr
Max Allocation/Wk
Contact Person
Std No. 3 Sipepa Business Centre,
Tsholotsho
Tel:+263(0898)
346/563
Bio-Serve T/A Busu Milling
Rennede Farm, 19km alongBulawayo
RdVictoriaFalls
2.5 100 G. Gumede
Tel:+263(0)
712217390
Bakwenene Milling
Std No. 15 Siphepha Tsholotsho
2.4 0 L. B. Moyo
Tel:+263(0)
712522536
Day Break Milling Company
Std 26 P Section Cottage Industry
Hwange
2.1 84 Mr. D. Nkomo
Tel:+263(0)
712750258
Makhelwane Milling Company
Tsholotho B Centre, Tsholotsho
1.8 72 Mr. K. Chombo
Tel:+263(0)
712763997
Larmona
Hwange Industrial Sites, Hwange
1.5 70 Mr. Moyo
Tel:+263(0)
772425158
Tip Toe Milling Company
Std No. 4652/3/4, Chinotimba Industrial
Area, Vic-Falls
0.9 36 Mr. C. Nyakumbi
Tel:+263(0)
712210947
Nkayi Business Centre
Nkayi Business Centre
4.5 Mr F.Mawundura
Tel:+263(0)
712779361
Fulglen Enterprises
Nest Wegg Farm
3 D Moyo
Tel:+263(0)
712741833
Zimbabwe
Version 22 183
Matabeleland North Milling Companies Capacity Tn/Hr
Max Allocation/Wk
Contact Person
Milburn Foods
Dete Business Centre
2.7 Dete Business
Centre
Tel:+263(0)
712615694
Midlands Milling Companies Capacity Tn/Hr
Max Allocation/Wk
Contact Person
National Foods 10.5 420 Mr. Nheta
Zvikuru Milling
Burke Street, Kwekwe
8.4 336 S. Gomba
Tel:+262(0)712400803
Ilanga Millers
Std No.1045, 17 Linconroad
Industrial Sites, Gweru
8 320 Manzanga P
Tel:+263(0)772218600
Pentland Milling
R.G. Mugabe Way,Market Street
7.6 304 O. M. Kwenda
Tel:+263(054)224628
VictoriaFoods
Std No.771,Trafford Rd, Gweru
12 480 John Kelly
Tel:+263(054)22361-4
Kwayedza Milling
Mfiri Business Centre
5.4 216 I. Tavengwa
Tel:+263(0)712614251
Blackman Milling
Std no. 2008, Amaveni, Kwekwe
4.8 192 M. Matambanadzo
Tel:+263(0)733893126
Star Bright Millers 4.8 192 Mollen Pedzisa
Tel:+263(0)772781834
Zimbabwe
Version 22 184
Midlands Milling Companies Capacity Tn/Hr
Max Allocation/Wk
Contact Person
Std No. 1319 - 1320 Mkoba 12,
Gweru
Sugden Milling
Std No. 2450/11 Mbizo, Kwekwe
4.8 192 C Mukewa
Tel:+263(0)712420213
Chikonde Foods
Std No.520 Mataga Growth Pnt,
Mberengwa
4 160 David Makinya
Tel:+263(0)712600455
Magonyo Millers
Std No. 3005 Amaveni, Kwekwe
3.6 144 J. Magonyo
Tel:+263(0)712436470
Sitshebo Foods
Cross Roads Business Centre,
Silobela, Kwekwe
3.3 132 Manoki Mpofu
Tel:+263(0)712343703
Mandebvu Millers
Std No. 2404, Section 11 Mbizo,
Kwekwe
2.4 96 Mr. P. C. Ngozo
Tel:+263(0)772714112
Fredfa Milling Co.
17-18,First Street, Shurugwi
2.3 92 Mrs. Mandaza
Tel:+263(0)772874821
Mutangi Millers
Mukake Business Centre,
Zvishavane
2.1 84 D Mutangi
Tel:+263(0)712363673
Nyakuzvidzwa Millers 2 80 Saul Mamvura
Tel:+263(0)772385209
Chihoro Millers 2 80 Chidzonga Tel:+263(0)
772381320
Zimbabwe
Version 22 185
Midlands Milling Companies Capacity Tn/Hr
Max Allocation/Wk
Contact Person
Std No. 1139 Mapgungautsi
/Industrial Area, Gokwe
Commuk Milling
Box2299Mutare
2 80 M. Chigombe
Tel:+263(020)67138
Free White Millers
Std no. 1474, Nyaradza Indstl Sites,
Gokwe
2 80 S. Mpasi
Tel:+263302262
Mubaiwa Milling
Mwembe Business Centre,
Mberengwa
2 80 K. W. Moyo
Tel:+263712401075
Bryden Technical Services
StdNo. 1 Harare RoadKwekwe
1.8 72 Mr. M. Hanyani
Tel:+263(055)23654
Maranda Makusha
StdNo. 805 R.G. Mugabe Way,
Zvishavane
1.7 68 Maranda
SunriseMilling
Std No 8101 Mkoba Gweru
1.5 60 J. Musariri
Tel:+263(0)772771218
Bhudhi Milling Company
Std 3834 Gokwe South
1.5 60 C.Matongo
Tel:+263(0)772368007
Royal Eagle Milling
Std JT58 NRZ Goods Shed, Mvuma
1.5 60 Ellah Chako
Tel:+263(0)733205297
Mukewa Milling
Std No. 2450/11 Mbizo, Kwekwe
1.2 48 Mr. Mukewa
Tel:+263(0)712420213
Zimbabwe
Version 22 186
Midlands Milling Companies Capacity Tn/Hr
Max Allocation/Wk
Contact Person
Zebra Nyangara Milling
Std no. 8216, Mtapa Industrial Sites,
Gweru
1.2 48 Musa Mutasa
Tel:+263(0)712872619
Fine back Milling
Std no.10 Shamrock Industrial Site
3 120 Wilson Masamwiro
Tel:+263(0)77456373
Royal Millers
Std No 2061/2AmaveniIndKwekwe
1.2 48 T.Dzuda
Tel:+263(0)712619268
Mashoko Milling
Daru Business Centre, Zvishavane
1.2 48 J. Mashoko
Tel:+263(0)712731552
Nutri Milling Co
IPR ComplexGoods Ave
1.2 48 J.Mutamangeya Tel:+263
(0)772813612
Mapfumo & Sons
Std no.703 Lght Ind Sites,
Zvishavane
3 120 D.Mapfumo
Tel:+263(0)712231639
Shasha Milling
Mapanzure Shopping Centre,
Mapanzure
0.9 36 Rushwaya
Tel:+263(0)712214323
Grobeller
Good Shed Railway Station,
Kwekwe
5.5 220 Chikukwa
Tel:+263(055)21311
Masendeke Millers
Chaka Business Centre,Mvuma
2.1 84 Masendeke
Tel:+263(0)772433961
Machokera Millers 1.8 72 Jaison Tanyongana
Zimbabwe
Version 22 187
Midlands Milling Companies Capacity Tn/Hr
Max Allocation/Wk
Contact Person
Std No.1 Zhombe Growth Point
Kwekwe
Tel:+263(0)772624410
Mutangi Milling Mukwake Business
Centre,Zvishavane
2.1 84 E. Mutangi
Tel:+263(0)712363673
Zvikuru Milling
No10 Burke St,Industrial Site,
Kwekwe
4.5 180 Mrs Gomba
Tel:+263(0)733 252555
Chikiyi Milling
Chengwena Business Centre,
Chirumhanzu South District
3.6 144 Mr Chikiyi
Tel:+263(0)712878469
Royal Eagle Milling 1.5 60 Ellah Chako
Tel:+263(0)733205297
Fredfar Milling
Std No.17 &18St Shurugwi
3.6 144 T,Mandaza
Tel:+263(0)772307283
Manicaland Milling Companies Capacity Tn/Hr
Max Allocation/Wk
Contact Person
National Foods Limited
456 Glasgow Rd, Heavy Industrial Site,
Mutare
13 520 Mr. Akim Makore
Tel:+263(0)
712747998
Blue Ribbon Foods Limited
14 Newcastle Rd, Heavy Industrial Area,
Mutare
6 240 Mr. Kusema
Tel:+263(020)
62245
Porusingazi Milling 4.8 192 Mrs Porusingazi
Zimbabwe
Version 22 188
Manicaland Milling Companies Capacity Tn/Hr
Max Allocation/Wk
Contact Person
4 Glasgow Road, Mutare Tel:+263(0)
712613154
Eckville Milling Company
KadzungeVillage, Headman Rukweza
Nyazura
Manhanhana Tel:
+263(0)772713518
Panhinga Millers
Lot14A Odzani, Mutare
2.7 108 A.Soma
Tel:+263(0)712799
935
Rich Millers
Std 4455 Chikanga II, Business Centre
Mutare
2.1 Mr. Chingoto
Tel:+263(0)
772934301
Commuk Milling
Box2299Mutare
2 80 M. Chigombe
Tel:+263(020)
67138
Crewsh Investments
12 Edson Sithole Rd, Paulington Murahwa
Industrial Site
Mr. Piyo
Tel:+263(0)
772751786
Hahlani Southview
Std No. 1038 Vengere, Rusape
L. Tsoka
Tel:+263(025)3559
Zuvaracho Mills
Mundanda Bsn Cntre, M Selinda , Tanganda
Tea Estate
2 80 R.Dhliwayo Tel:+263
(0)712607245
Mtunzi Milling
Std 581,Buzi Street,GazaT/Ship, Chipinge
1.8 72 S. Mtunzi
Tel:+263(0)
712614671
Zimbabwe
Version 22 189
Manicaland Milling Companies Capacity Tn/Hr
Max Allocation/Wk
Contact Person
K. J. Soma Millers
Std 24Runde Crescent,RiversideDr, Mutare
1.8 72 Karson Soma
Tel:+263(0)
73324493
Eastern Crafts Pvt Ltd
Std No. 5188,St Hellens Drive, Nyakamhete,
Mutare
1.7 68 M. Jakazi
Tel:+263(0)
712614808
Kuchihama Millers
Std No. 43, 58 and 59Gaza"O", Chipinge
1.5 60 Dr. Duri
Tel:+263(0)
712631168
T.N.T. Milllers
615 "C" Avenue, Mutare
1.5 60 CDE S. N. Beta
Tel:+263(0)
712212465
Mhofu Milling Company
Std no. 184BirchnoughBridgeT/Ship
1.5 60 Aaron Mudekunye
Tel:+263(0248)
2273
Axa Foods
StdNo. 633 Maungwe Street, Rusape
1.5 60 S. Chatima
Tel:+263(0)
712513400
Bvurere L
Std No. 59, Nhedziwa Business Centre,
Chimanimani
1.3 52 L. Bvurere
Tel:+263(026)2228
Gowack Millers
StdNo. 5170 Grimsby Rd, Nyamamete
Industrial Area, Mutare
1.1 44 Akim Gowera
Tel:+263(0)
712407319
S & M Milling 1.2 48 Mr. Sagiya
Zimbabwe
Version 22 190
Manicaland Milling Companies Capacity Tn/Hr
Max Allocation/Wk
Contact Person
Crofton Homestead Farm,Box312, Rusape Tel:+263(0)
772433845
Quartet Investments/Duma Investments
Bazeley Bridge Township, P/A Mutare
Mr. P. Duma
Tel:+263(0)
772334664
Chinguno Foods
StdNo. 115 Alvord Ave, Nyanyadzi
1 40 Tapuwa Chinguno
Tel:+263(0)
712861849
Masere Holdings
Mutasa District Service Centre (DC) Stand
No. 17 Watsomba
0.7 28 E. Nyatsanza
Tel:+263(0)
712204414
Nzuma Millers
Murambinda G.Point,Box79Murambinda
W.Nzuma
Tel:+263(04)
753770
Eckville Milling Company Mr l.Manhanhana
Tel:+263(0)772
713518
Zimbabwe
Version 22 191
9 4.8 Zimbabwe Transporter Contact List
Company Vehicle Type Number of Vehicles
Capacity per Vehicle
Condition
Colbro Transport (Pvt) Ltd International
International
Renault
DAF Renault
Renault
Man
International
16
14
4
13
7
34 MT
34 MT
34 MT
34 MT
34 MT
Good
Good
Good
Good
Good
Darnton Investments (Pvt) Ltd
International
ERF
4
2
34 MT
34 MT
Good
Good
RID Bravo Investments (Pvt)
Ltd
Detroit 9670
International
9800
Volvo FL 12
Volvo Truck
Platfomr
Volvo Truck
Platform
Freightliner
Freightliner
Kenworth
Nissan
Peterbilt 362
1
7
1
1
1
3
20
4
2
1
34 MT
34 MT
34 MT
10 MT
35 MT
30MT
34 MT
34 MT
15 MT
30 MT
Good
Good
Good
Good
Good
Good
Good
Good
Good
Good
Truck Africa Zimbabwe Holdings (Pvt) Ltd
International 27 30 MT Good
Zimbabwe
Version 22 192
Company Vehicle Type Number of Vehicles
Capacity per Vehicle
Condition
DECENT TRANSPORTERS (Pvt) Ltd
Freightliner
MAN
ERF
Scania
Volvo
MAN
11
5
1
5
3
2
30 MT
30 MT
30 MT
10 MT
10 MT
8 MT
Good
Good
Good
Good
Good
Good
Selfless Investments Nissan
Mercedes
Benz
Mercedz
Benz
Toyota Dyna
5
2
1
1
14 MT
14 MT
7 MT
3.5 MT
Good
Good
Good
Good
Blazing Angels Enterprises DAF
DAF
Volvo
Renault
1
2
2
1
10 MT
4 MT
10 MT
7 MT
Good
Good
Good
Good
Autosphere Transport (Pvt) Ltd
Mercedes
Benz
Renault
Freightliner
2
1
2
10 MT
8 MT
8 MT
Good
Good
Good
Denjey Enterprises (Pvt) Ltd International
Freightliner
Freightliner
ERF
Volvo
8
20
4
1
2
30 MT
30 MT
35 MT
30 MT
30 MT
Good
Good
Good
Good
Good
MCP Haulage (Pvt) Ltd Freightliner 2 30 MT Good
Zimbabwe
Version 22 193
Company Vehicle Type Number of Vehicles
Capacity per Vehicle
Condition
International 3 30 MT Good
Coopers Logistics (Pvt) Ltd Volvo
International
Freightliner
Hino
Bedford
1
2
4
5
2
30 MT
30 MT
30 MT
10 MT
7 MT
Good
Good
Good
Good
Good
Sintless Services (Pvt) Ltd ERF
Freightliner
Scania
Scania
Scania
Scania
2
7
5
2
2
1
30 MT
30 MT
30 MT
13 MT
15 MT
5 MT
Good
Good
Good
Good
Good
Good
MEGALINK Investments (Pvt) Ltd
Motorbilly Investments t/a EC Haulage
Scania
Scania
ARTEGO
VOLVO
Mercedes
Benz
Mercedes
Benz
Volvo
ERF
ERF
2
1
1
1
2
3
2
1
2
10 MT
15 MT
7 MT
15 MT
5 MT
10 MT
15 MT
15 MT
10 MT
Good
Good
Good
Good
Good
Good
Good
Good
Good
SAGEROAD ENTERPRISE Volvo
MAN
Mercedes
Benz
1
1
1
10 MT
7 MT
5 MT
Good
Good
Good
Zimbabwe
Version 22 194
Company Vehicle Type Number of Vehicles
Capacity per Vehicle
Condition
Mercedes
Benz
1 3 MT Good
Retvic Trading (Pvt) Ltd Mazda
Hino
Ford
9
7
17
3.5 MT
8 MT
30 MT
Good
Good
Good
Zimbabwe
Version 22 195
10 4.11 Zimbabwe Additional Service Providers Contact List
10.1 Vehicle Rental
There are numerous rental companies within Zimbabwe who provide a good service at
affordable prices.
Rental Car Company Name
Street / Physical Location
Contact Name
Title Email Phone Number
Fax Number
AVIS
Rent-a-
Car
Wendy Reservations
Manager
[email protected] Tel1:
+263(04)
575431
/2
Tel2:
+263(09)
68571
+263(04)
575481
Compact
Car Hire
compact@africaonline.
co.zw
Tel1:
+263(04)
577736
/40
Tel2:
+263(04)
572029
+263(04)
577702
Europcar [email protected].
zw
Tel1:
+263(04)
750622-
4
+263(04)
752083
Zimbabwe
Version 22 196
Rental Car Company Name
Street / Physical Location
Contact Name
Title Email Phone Number
Fax Number
Tel2:
+263(04)
752559-
61
Imperial
Car Hire
zw
Tel1:
+263(04)
752559
/61
Tel2:
+263(04)
575592
/3
+263(04)
575592
Elite Car
Rental
Tel1:
+263(04)
738325
Tel2:
+263(04)
738326
Hertz
Rent-a-
Car
Tel1:
+263(04)
706038-
39
+263(04)
792793
/4
ERB Car
Hire
andTours
Tel1:
+263
(04)
721023
Rent-a-
Camper
vfrtours@harare.
iafrica.com
+263
(04)
774752
Zimbabwe
Version 22 197
Rental Car Company Name
Street / Physical Location
Contact Name
Title Email Phone Number
Fax Number
Tel1:
+263
(04)
572956
10.2 Taxi Companies
There are numerous taxi related services in and around the country.
Taxi Company Name
Street / Physical Location
Contact Name
Email Phone Number
Fax Number
Vehicle Description
A1Taxi
ServiceCo.(Pvt)
Ltd
Head Office
12 Market
Street, Box 75
Charles Tel1: +263
(04)706996
/7
Tel2: +263
(04)722221
Toyota
Corolla
Cream Line
Taxis
Tel1: +263
(04)703333
Tel2: +263
(04)704758
Toyota
Corolla,
Mazda
Avondale
Minifare Taxis &
Car Hire (Pvt) Ltd
New Avondale
Shopping
centre
Box A285
Avondale
Shepard Tel1: +263
(04)336644
Tel2: +263
(04)336616
/8Fax: +263
(04)
Toyota
Corolla
Fanwell Hundayi
Zimbabwe
Version 22 198
Taxi Company Name
Street / Physical Location
Contact Name
Email Phone Number
Fax Number
Vehicle Description
Rixi taxi Service
Co-op Ltd
5 Samora
Machel
Avenue, Box
5535
Tel1: +263
(04)753080
/1
Tel2: +263
(04)724222
Toyota
Corolla
10.3 Freight Forwarding Agents
During the 1990’s the agricultural sector broke into the International Market by meeting all the
EU standards. As a result horticulture, dairy and numerous other commodities were traded
overseas. This meant a need for a wide range of clearing agents to meet the demand. Today a
number of these companies are operating at less than optimum capacity but still have the skills
to cater for exporters.
Freight Forwarder Name
Street / Physical Location
Email Phone Number
Fax Number
Freight Forwarding & Clearing services
Speedlink
Cargo
Queensway
Shopping Centre,P.
O.Box H88,Harare
Tel1: +263
(04)668966
/7
Tel2: +263
(04)575192
/3
Fax:
+263(04)
620060
Exzim Freight 34 Douglas Rd,
Workington,Harare,
Box 2558 Harare
Mitchell Cotts 29 Birmingham
Road,Harare,
Zimbabwe
matema@mcfreight.
co.zw
Tel1: +263
(04)
759935
Road, Rail,
Air freight
clearing
Zimbabwe
Version 22 199
Freight Forwarder Name
Street / Physical Location
Email Phone Number
Fax Number
Freight Forwarding & Clearing services
Professional
Consolidators
(Pvt) Ltd
5 GreenTrees Rd,
Willowvale,
BoxST620,
Southerton,Harare
co.zw
Tel1: +263
(04)
661066
Tel2: +263
(04)
660668
Road
Transport
customs
clearing
Paul
Edwards
ShippingCo.
Unit1, 16 Lisburn
Rd, Workington,
BoxST498,
Southerton,Harare
Tel1: +263
(04)770859
/66
Tel2: +263
(0)
772401665
+263(04)
710160
ECULINE
Cargo
Operators
Unit1, 32
Shepperton Rd,
Graniteside,
BoxA960,
Avondale Harare
Tel1:+263
(04)
773290
Tel2:+263
(04)
773508
+263(04)
773553
Airline
Freight
Services
CargoVillageHarare
Airport,BoxA42
HarareAirport
Tel1: +263
(04)
575439
Tel2: +263
(04)
575259
+263(04)
575439
Zimbabwe
Version 22 200
10.4 Customs Clearing Companies
Company Name
Street/Physical Location
Contact Name
Email Address Phone Number
Customs
Services
67 Coventry
Road,
Workington,
Harare
Stephen
Mafarachisi
/Brian
Mafarachisi
zw
Tel. 04777685
/77 Mobile:
0773063708
CMC
Shipping
and Freight
2nd Floor IHK
Building 30
South Avenue
Harare
Amanda
Mbano
[email protected] Tel: 263
2901132-4
Mobile: 0779
479 667
Freight
Solutions
9 Hillside
Road Hillside
Harare
Henry
Chifodya
operations@freightsolutions.
co.zw
Tel: 263 778526-
28
Freight
World (Pvt)
Ltd
100 Kelvin
Road South,
Graniteside,
Harare
Felix
Nyaruwanga
[email protected] Tel: 755595-9
Mobile: 0772
430 900 / 0712
413 160
Express
Cargo t/a
Ipcress
Investments
18 Kopje
Pavilion, 79
Belvedere
Road Kopje,
Harare
Toga
Musero
[email protected] Tel: 710162 /
710163 Mobile:
0772 661 894
Manica
Zimbabwe
Limited
91 Coventry
Road,
Workington,
Harare
Tim Boulton [email protected],
Tel: 666751-9 /
575148 Mobile:
0772 820 427 /
773 372 769
Zimbabwe
Version 22 201
Company Name
Street/Physical Location
Contact Name
Email Address Phone Number
Mitchell
Cotts
Freight
Zimbabwe
29
Birkingham
Road,
Southerton,
Harare
DJ Motsi
/Prrick
Tairoodza
Tel: 757021-3 /
759935-40
Mobile: 0773
964 298
Southern
Business
Services
2
Sandringham
Drive
Alexander
Park Harare
Jerita Tigere [email protected] Tel: 263 250730-
3 Mobile: 0772
339 679 / 0772
565 818
Fr8 Afrique
Transport &
Logistics
3 Ellsworth
Road
Belgravia
Harare
Nyasha
Garaba
/Demus
Bonga
zw
Tel:
+2638677107270
/+2634252620
Mobile:
+263783037612
Vari-Freight
(Pvt) Ltd
48
Northhampton
Crescent
Eastlea
Harare
Patricia
Nyaradzo
Kupfuwa
/Munyaradzi
Mashashs
customercare@varifreight.
co.zw
Tel: 776284
/776991
10.5 Handling Equipment
There are a number of handling equipment companies available. However for the majority of
companies they use manual system to handle.
Zimbabwe
Version 22 202
Company Name & Address Street / Physical Location
Contact Name
Title Email Phone Number
Premier & Lego Forklift
Services
12
Shepperton
Rd,
Graniteside
P.O.Box
2743,
Harare
Moses
Sibanda
Sales &
Marketing
sales@forklift.
co.zw
Tel1: +263
(04)753618
/9
Tel2: +263
(04)
755430
Zimbulk Tel1: +263
(04)
753964
CMED Central Mechanical
Equipment Department
Mr.
Pasipamire
pasi@cmed.
co.zw
Tel1: +263
(0)
772568350
ColumbusMckinnonZimbabwe
(Pvt) LTD
10.6 Electricity and Power
ZESA are the main power provider and are committed to the provision of safe and reliable
electricity and related services to all in a fair and cost effective manner.
Main Producer / Distributor & Address
Street/Physical Location
Contact Names & Email
Title Email Phone Number
Fax Number
Website
Fullard
Gwasira
Relations
Manager
fgwasira@zesa.
net
Zimbabwe
Version 22 203
Main Producer / Distributor & Address
Street/Physical Location
Contact Names & Email
Title Email Phone Number
Fax Number
Website
Zesa Head
Office
Electricity
Centre
25
Samora
Machel
Av P.O.
Box377
Harare,
Zimbabwe
Tel1: +263
(04)774508
/35
Tel2: +263
(0)
772420220
+263
(04)
754181
http://www.
zesa.co.
zw/911
/index.html
The situation is very different in different parts of the country. In Harare, in the centre, where
the office is located, power cuts are less frequent than in the rest of the city, where electricity is
not available most of the day. In Masvingo power cuts happen every day, in Beitbridge not as
much. Finally, in Mutare the warehouse is located next to the electricity service provider,
therefore power is stable. Installing generators with sufficient capacity should be a priority for
every WFP office and warehouse. WFP should also ensure that its partners have generators as
well as fuels supplies, in order to ensure continuity of work and data transmission. ZESA
regards Hospitals, Sanitary facilities, Security, Border Posts, CBD and Airports priority in times
of shortage. Although not adhered to this is generally the norm in cities and areas of high
importance.
Production Unit Type[1] Installed capacity (MW) Current Production (MW)
Kariba HEP 750MW 625MW
Hwange Thermal 920MW 360MW
HararePower Station Thermal 60MW 0MW
BulawayoPower
Station
Thermal 120MW 0MW
Munyati (Kwe Kwe) Thermal 120MW 0MW
Zimbabwe
Version 22 204
Imported HCB -Mozambique Fluctuates
ZESCO -Zambia Fluctuates
Snell – DRC Fluctuates
10.6.1 Supply
Supply fluctuates with availability in the region and the demands by the economies that
supplyZimbabwe. Refurbishments of various facilities are underway but there is no definite time
line for the completion of these projects.
Power Stability
Power grid / network coverage Generally good – extensive @ 65% to 75%
ofZimbabweof both high and low voltage
Is supply regular and constant
throughout the country?
Yes No
Please describe Erratic, due to theft of cable, and limited generation
On average, how often does power
supply go out?
Country wide average two to three times per week
On average, how long does the
outage last?
5 or more hours