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LMS2000 Installation & Operations Training

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LMS2000 Installation & Operations Training. Course Objectives Training to install and operate the LMS2000 system (NMS) Introduction Expectations. Introduction. Two days LMS review Data flow from Internet to subscriber Installation NMS functionality Device configuration process - PowerPoint PPT Presentation

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Page 1: LMS2000  Installation & Operations Training

LMS2000 Installation & Operations

Training

Page 2: LMS2000  Installation & Operations Training

Introduction

• Course Objectives – Training to install and operate the

LMS2000 system (NMS)• Introduction

– Expectations

Page 3: LMS2000  Installation & Operations Training

Training Outline

• Two days• LMS review• Data flow from Internet to subscriber• Installation• NMS functionality• Device configuration process • LMS Operations and Maintenance• Future Developments

Page 4: LMS2000  Installation & Operations Training

ScheduleWaveRider LMS2000 Installation and Operations

Training ScheduleTimes Day 1 Day 2

0830

0915

1 Module: 1.0Introduction/LMS Review

Ref: LMS2000 User Guide

10 Module: 6.2EUM Review/

Hands OnRef: LMS2000 User Guide Chap 7

0920

1005

2 Module: 2.0Data Flow

Ref: LMS2000 User Guide Chap 1.5

11 Module: 6.3EUM Hands On

Ref: LMS2000 User Guide Chap 71020

1105

3 Module: 3.0Installation

Ref: LMS2000 User Guide Chap 2

12 Module: 6.4System Testing /Troubleshooting

Ref: LMS2000 User Guide Chap 8/141110

1155

4 Module: 4.1NMS Intro

Ref: LMS2000 User Guide Chap 3

13 Module: 7.0Monitoring & Reports

Ref: LMS2000 User Guide Chap 10-111245

1330

5 Module: 4.2NMS Tour

Ref: LMS2000 User Guide Chap 3

14 Module: 7.3Backups

Ref: LMS2000 User Guide Chap 91335

1420

6 Module: 4.3SNMP

Ref: APCD-LM010-A Chap 4

15 Module: 8.1Maintenance

Ref: LMS2000 User Guide Chap 121425

1510

7 Module: 5.1NAP&CAP Configuration

Ref: LMS2000 User Guide Chap 5

16 Module: 8.2Firmware

Ref: LMS2000 User Guide Chap 141525

1610

8 Module: 5.2 CCU Configuration

Ref: LMS2000 User Guide Chap 6

17 Module: 9.1TEST

Ref: LMS2000 User Guide1615

1700

9 Module: 6.1EUM Configuration

Ref: LMS2000 User Guide Chap 7

18 Module: 9.2Future Developments/Course

ReviewRef: LMS2000 User Guide

Notes: 45 Minute Classes, 5 Minute Break between classes, 1 x 15 Minutes in morning and afternoon45 Minute Lunch

Page 5: LMS2000  Installation & Operations Training

Reference Material

• LMS2000 User Guide– Abbreviations and Acronyms Appendix E– Default configuration

• EUM Quick Reference Guide• CD-ROM and binder containing

– Handouts– Slide show

Page 6: LMS2000  Installation & Operations Training

SAFETY

• Common sense• Grounding and electrical• Regulatory notices• Racks weigh +155 lbs

Reference: APCD-LM010-A

Page 7: LMS2000  Installation & Operations Training

LMS Overview

Page 8: LMS2000  Installation & Operations Training

LMS2000 Components

• NAP - Network Access Point• CAP - Communications Access Point• CCU - CAP Communications Unit• EUM - End User Modem• NMS - Network Management System

Reference: APCD-LM010-A Chapter 1

Page 9: LMS2000  Installation & Operations Training

Network Configuration

ISP/Internet

CAP 2

CAP 3

Up to 30 EUM s per CAPChannel Unit

Up to 3 CAP ChannelUnits plus one standbyCCU per CAP

10/100BaseTx

10/100BaseTx

10/100BaseTx

End User Modem

End User Modem

CAP 1

NAP

Network Managem ent System

Reference: APCD-LM010-A Chapter 1.4

Page 10: LMS2000  Installation & Operations Training

Data Flow

Reference: APCD-LM010-A Chapter 1.5

Page 11: LMS2000  Installation & Operations Training

Data Routing

• Routers are connected to two or more networks– Router have two or more IP addresses

• Routers are gateways to networks• Routing tables provide instructions to the next

link in the network• EUM and CCU are routers

Reference: APCD-LM010-A Chapter 1.5

Page 12: LMS2000  Installation & Operations Training

Routing 1

R outer 1

A1

NetworkB

NetworkA

B1

B2

R outer 2

NetworkC

C2

R outing TableDestination Gateway

C B2

R outing TableDestination Gateway

A B1

Page 13: LMS2000  Installation & Operations Training

Routing 2

NetworkB

B2

Router 2

NetworkD

C2

Routing Tab leDestination Gateway

A B1

Router 1

A1

NetworkA

B1

Routing Tab leDestination Gateway

Router 3

C3

NetworkC

D3

Routing Tab leDestination Gateway

A B1

C B2D B2

D C3

B C2

Page 14: LMS2000  Installation & Operations Training

Routing 3

NetworkD

Route r 3

C3

NetworkC

D3

NetworkB

B2

Router 2 C2

Router 1

A1

NetworkA

B1

R outing Tab leDestination Gateway

C B2

NetworkE

Router 4

C4

E4

R outing Tab leDestination Gateway

A B1D C3E C4

E B2D B2

Gateway

Routing TableDestination

A B1Gateway

Routing Tab leDestination

A B1

Page 15: LMS2000  Installation & Operations Training

Internet - Subscriber Routing 4

N AP R outer

CCU-1010

EUM-101Radio: 192.168.110 .2

E thernet: 192.168.210 .1 /24

E thernet: 192.168.10 .13 /24

R adio: 192.168.110 .1

In terface 0 /0: 10 .2 .23.1 /24

In terface 0 /1: 192.168.110 .1

10.0 Netw ork

110.0 Netw ork

210.0 Netw orkSubscriber

Routing Tab leDestination Gateway

192.168.110.0 192.168.10 .13

192.168.210.0 192.168.10 .13

Routing Tab leDestination Gateway

192.168.210.0 192.168.110.2

Routing Tab leDestination Gateway

0 .0 .0 .0 192.168.10.1

0 .0.0 .0 192.168.110.1

Internet

Page 16: LMS2000  Installation & Operations Training

CCU-EUM Routing 5

CCU1010 Routing TableDestination Gateway

CCU-1010 Ethernet: 192.168.10.13 /24

Radio: 192.168.110.1

EUM ID:101RadioChannel: 3

110.0 Netw ork

10.0 Netw ork

192.168.210.0 192.168.110.20.0.0 .0 192.168.10.1

Routing Table EUM101Destination Gateway0.0.0.0 192.168.110.1

CCU ID:1010RadioChannel: 3

210.0 Netw orkSubscriber

EUM -101

Ethernet: 192.168.210.2 /24

Radio: 192.168.110.2

Page 17: LMS2000  Installation & Operations Training

Two EUMs Routing 6

CCU1010 Routing TableDestination Gateway

CCU-1010 Ethernet: 192.168.10.13 /24

Radio: 192.168.110.1

EUM IDs:101, 102RadioChannel: 3

110.0 Netw ork

10.0 Netw ork

EUM-101

Ethernet: 192.168.210.2 /24

Radio: 192.168.110.2 EUM-102

Ethernet: 192.168.220.2 /24

Radio: 192.168.110.3

192.168.210.0 192.168.110.2192.168.220.0 192.168.110.2

0.0 .0.0 192.168.10.1

Routing Table EUM101Destination Gateway0.0.0.0 192.168.110.1

CCU ID:1010RadioChannel: 3

210.0 Netw orkSubscriber

Routing Table EUM 102Destination Gatew ay0.0.0.0 192.168.110.1

CCU ID:1010RadioChannel: 3

220.0 Netw orkSubscriber

Page 18: LMS2000  Installation & Operations Training

Quick Reference Sheet

C is co C ata lys t 1912 Sw itch

C is co 2621 Ro u te r

In te r face 0/0 10 .2.23.1/24

Po r t 1

192.168 .10 .5 /24

Po r t 2Po r t 24

Po r t 3

Stra igh tC ab le

To In ternet

C onnec t to Po rt Axon C AP Ethe rnet

Swi tc h

C C U #2 Eth e r n e t: 192.168 .10.14 /24

Rad io : 192.168.111.1

Po r t 3Po r t 2

C C U ID: 1011Rad io C h an n e l: 6

C C U #1 Eth e r n e t: 192 .168.10.13 /24

Rad io : 192.168.110.1

C C U ID: 1010Rad io C h an n e l: 3

SNM PC o m m u n it ie s :Read : Pub licW rite : Pr iv ateTrap : Priv a teT r ap Se r ve r IP:192.168 .10.7

Us e r Nam e : Cis c oPas s w o r d : Cis c oEn ab le Se cr e tPas s w o r d : Cis c o

NM S W o r k s ta tio n

192.168.10 .7 /24

Us e r Nam e : A dminPas s w o r d : (b lank )

In te r face 0/1 192.168.10.1 /24

192.168.10 .6 /24

NA P UPS

Straight C ab le

192.168.10 .10 /24

Po r t 1

192.168.10 .11 /24

C A P UPS

Ba ck Ha ul

NAP Router Routing Table

Destination Gateway

192.168.110.0 192.168.10.13

192.168.210.0 192.168.10.13192.168.220.0 192.168.10.13192.168.230.0 192.168.10.13

Routing Table CCU1010

Destination Gateway

192.168.210.0 192.168.110.2

192.168.220.0 192.168.110.3192.168.230.0 192.168.110.40.0.0.0 192.168.10.1

SNM PC o m m u n it ie s :Read: PublicW r ite : Pr iv a teTrap: Pr iv a teT r ap Se r ve r IP:192.168 .10 .7

Routing Table EUM101Destination Gateway0.0.0.0 192.168.110.1

EUM #101

Eth e r n e t: 192.168.210.2 /24

Rad io : 192.168 .110.2

C C U ID: 1010Rad io C h an n e l: 3

EUM #102

Eth e r n e t: 192.168 .220.2 /24

Rad io : 192.168.110.3

C C U ID: 1010Rad io C h an n e l: 3

EUM #103

Eth e r n e t: 192.168 .230.2 /24

Rad io : 192.168 .110.4

C C U ID: 1010Rad io C h an n e l: 3

C is co C atalys t 2924 Sw itch

Page 19: LMS2000  Installation & Operations Training

Factory Defaults

• NAP• CAP• CCU• EUM• NMS

Reference: APCD-LM010-A Appendix A

Page 20: LMS2000  Installation & Operations Training

Network Configuration

ISP/Internet

CAP 2

CAP 3

Up to 30 EUM s per CAPChannel Unit

Up to 3 CAP ChannelUnits plus one standbyCCU per CAP

10/100BaseTx

10/100BaseTx

10/100BaseTx

End User Modem

End User Modem

CAP 1

NAP

Network Managem ent System

Reference: APCD-LM010-A Chapter 1.4

Page 21: LMS2000  Installation & Operations Training

Installing the NAP and CAP

Reference: APCD-LM010-A Chapter 2

Page 22: LMS2000  Installation & Operations Training

Pre-Install• Site preparation

– antenna/cable install• Lightning protection

– power– grounding

• After unpacking check for damage• NAP/CAP shipped wired and pre-configured

with defaults– Cables and tools

Reference: APCD-LM010-A Chapter 2

Page 23: LMS2000  Installation & Operations Training

NAP and CAP Install• UPS

– Battery reconnect– Turn on UPS power switch– Three LED's indicating battery charge. Three is fully

charged.– Computer symbol (router/switch)LED green

• Verify rack/device cooling fans working• Verify switch POST results• Connect backhaulReference: APCD-LM010-A Chapter 2

Page 24: LMS2000  Installation & Operations Training

CCU Verification

• Main power light ON • CCU should beep once after powered up• Network Interface Card link light ON• CCU cooling fan ON

\Reference: APCD-LM010-A

Page 25: LMS2000  Installation & Operations Training

NMS Set Up

• Set up NMS Workstation– PC plus UPS

• Connect to NAP switch (port 2)• Ping CAP switch from NMS workstation

Reference: APCD-LM010-A Chapter 3.1

Page 26: LMS2000  Installation & Operations Training

NMS

Reference: APCD-LM010-A Chapter 3

Page 27: LMS2000  Installation & Operations Training

NMS Functionality

• Controls and manages the LMS2000 System– GUI interface– SNMP– Authentication and security– Bandwidth management functionality– Backup– UPS

Reference: APCD-LM010-A Chapter 3.1

Page 28: LMS2000  Installation & Operations Training

NMS Workstation Components

• PC– Microsoft Windows NT 4.0 SP6a– WaveRider LMS2000 NMS Software– Microsoft SQL Server 7.0– Vircom VOP RADIUS Server– Castlerock SNMPc 5.0– Veritas Backup Exec 8.0

• UPSReference: APCD-LM010-A Chapter 3.1

Page 29: LMS2000  Installation & Operations Training

NMS Tour

• Checklist of features and icons

Reference: APCD-LM010-A Chapter 3

Page 30: LMS2000  Installation & Operations Training

NMS Tree• Philosophy• Associations• Linking• NMS Tree

– System– Inventory – Devices– Accounts– Subscribers– Service Levels

Reference: APCD-LM010-A Chapter 3.1

Page 31: LMS2000  Installation & Operations Training

RADIUS Server

NMS W orkstationRADIUS Server

CCU EUM a

1. R egistra tion R equest

2. R egistra tion R esponse

state = DOW N

3. EU M Status R equest

4. EU M S tatus R esponse

5. R egistra tion S tatus

6. S tatus Acknow ledgem entstate = UP

EUM a: state = UP

Authentication - EUM Startup

Authentication gives the ISP control over the status of each individual EUM. If theEUM is disabled, it w ill not pass subscriber data to or from the Internet.

Page 32: LMS2000  Installation & Operations Training

RADIUS Server 2RADIUS CCU EUM a

Authentication - After EUM Startup

1. R egistra tion R equest

2. R eg is tra tion R esponse

state = UP

3. EU M Status R equest

4. EU M S tatus R esponse

5. R egistra tion S ta tus

6. S tatus Acknow ledgem ent state = DOWN

EUM a: state = DOWN

O n 5th R egistra tionR esponse from EU M

(every 10 m inutes)

7. R egistra tion R equest2n m inu tes la te r...

8 . R eg is tra tion R esponse

9. EU M S tatus R equest

10. EU M S tatus R esponse

11. R egis tra tion S tatus

12. S ta tus Acknow ledgem entstate = UP

EUM a: state = UP

O n 5th R eg is tra tionR esponse from EU M

(every 10 m inutes)

Page 33: LMS2000  Installation & Operations Training

Bandwidth Management Functionality

• Based upon service levels associated by subscriber

• Controls bandwidth EUMs can utilize• Controlled by NAP router

Page 34: LMS2000  Installation & Operations Training

SNMPc• Tool

– Alerts– Device statistics– Trends– Reporting– Device and system monitoring

• www.castlerock.com

Reference: APCD-LM010-A Chapter 4

Page 35: LMS2000  Installation & Operations Training

SNMPc Server Configuration

• Configure SNMPc Server– Password, adding/discovering devices– Add SNMP Communities– Network Map

• Remember to update the SNMPc

Reference: APCD-LM010-A Chapter 4.2

Page 36: LMS2000  Installation & Operations Training

Device and System Configuration

Reference: APCD-LM010-A Chapter 5 & 6

Page 37: LMS2000  Installation & Operations Training

Component Configuration• Out of the box defaults• Configuration procedure

– Make changes then• Apply• Connect• Update• Disconnect• Link to

Page 38: LMS2000  Installation & Operations Training

NAP Configuration• Confirm/change

– Router/switch/UPS IP’s and Destination Netmask• Device• Trap server

• Configuration Process– Create CCU in inventory as required– Apply, connect, update, disconnect– Link to

Reference: APCD-LM010-A Chapter 5.1

Page 39: LMS2000  Installation & Operations Training

CAP Configuration

• Verify Switch/UPS defaults• Configuration Process

– Apply, connect, update, disconnect– Link to

Reference: APCD-LM010-A Chapter 5.2

Page 40: LMS2000  Installation & Operations Training

CCU Configuration

• 2 or 4 CCUs in a CAP• Default configuration

– Radio/Ethernet IP Addresses– SNMP/RADIUS– Routing

• Password

Reference: APCD-LM010-A Chapter 6

Page 41: LMS2000  Installation & Operations Training

EUM Configuration• Determine deployment details• Add and edit EUM properties in database

– Enable Radio • Update EUM device properties• Link to:

– CCU– Subscriber– Service Level

• Deploy

Reference: APCD-LM010-A Chapter 6

Page 42: LMS2000  Installation & Operations Training

EUM Configuration 2• Connect to NAP/CAP switch• Confirm/Change

– Radio/Ethernet Parameters– IP Routing– SNMP– Subscriber

• Update device configuration• Change Ethernet IP address from default to subscriber

Reference: APCD-LM010-A Chapter 7

Page 43: LMS2000  Installation & Operations Training

EUM Configuration 3• Save configuration to file• Create association with CCU• Add EUM to CCU Configuration (IP Route, EUM ID

and IP)• Add EUM route to NAP Router• ENABLE RADIO• Now ready for deployment

Reference: APCD-LM010-A Chapter 7

Page 44: LMS2000  Installation & Operations Training

Deploy EUM

• Install/mount EUM in destination location• Attach antenna or 50 Ohm terminator• RADIO ENABLED

Reference: APCD-LM010-A Chapter 7.11

Page 45: LMS2000  Installation & Operations Training

Device and System Testing• Test connectivity

– NAP/Internet– NAP/CAP– NAP/EUM

• EUM tests– Continuous receive– Continuous transmit– Loopback

Reference: APCD-LM010-A Chapter 8

Page 46: LMS2000  Installation & Operations Training

Don’t Forget• Linking• Accounts

– Subscribers• Service levels• Inventory• Apply• Connect• Update• Security (passwords)

Page 47: LMS2000  Installation & Operations Training

Install Review• Follow installation instructions• If you’re not sure call WaveRider support• SNMPc set up• Configure steps

– Apply– Connect– Update– Link to

• Don’t forget security/change the passwords

Page 48: LMS2000  Installation & Operations Training

Install Quiz

• Add/Configure CCU2 with EUM201. EUM Ethernet IP 249.249.140.250

• Enable an Account, Service Level Nickel 800 KBPS, Subscriber (your company)

Page 49: LMS2000  Installation & Operations Training

Operations

Reference: APCD-LM010-A

Page 50: LMS2000  Installation & Operations Training

Customer Management

• Accounts management– Entering/Disabling/Enabling an Account

• Subscriber management– Adding/Disabling/Enabling/and Removing an EUM

from a subscriber– Deleting a subscriber

• Service levels– Defining,Linking, Deleting

Reference: APCD-LM010-A

Page 51: LMS2000  Installation & Operations Training

Monitoring

• Forewarning• Preventative maintenance• Use SNMPc• Alerts/Statistics for

– NAP router– CAP/NAP switch– CCU/EUM– UPS– Backhaul

Reference: APCD-LM010-A Chapter 10

Page 52: LMS2000  Installation & Operations Training

Operational Statistics

• Diagnostics Tab / Radio PER• Statistics Tab• CCU/EUM Version• Network IP• SNMPc Trends

Reference: APCD-LM010-A Chapter 10

Page 53: LMS2000  Installation & Operations Training

Reports

• Accounts• Service Level• CCU/EUM Version• Network IP• SNMPc Trends

Reference: APCD-LM010-A Chapter 11

Page 54: LMS2000  Installation & Operations Training

Logs

• RADIUS Server• Microsoft NT Server event log and statistics

Reference: APCD-LM010-A Chapter 103 &10.4

Page 55: LMS2000  Installation & Operations Training

Backups

• Veritas Backup Exec 8.0• Think about your backup plan• Optional

– SQL module permits live database backup

Reference: APCD-LM010-A Chapter 9

Page 56: LMS2000  Installation & Operations Training

LMS Maintenance

Reference: APCD-LM010-A Chapter 12

Page 57: LMS2000  Installation & Operations Training

Maintenance

• General maintenance– environment– cleaning– cooling fans (racks, devices)

• Power outages– Confirm UPS battery health

• Hardware (cables)

Reference: APCD-LM010-A Chapter 12

Page 58: LMS2000  Installation & Operations Training

NMS Maintenance• PC• Microsoft Windows NT• NT event log (size)• Web reports cleanup (size)• Log files (size)• SQL database (auto-scheduled)

Reference: APCD-LM010-A Chapter 12

Page 59: LMS2000  Installation & Operations Training

Power Outages

• EUM auto-recovery• NAP auto-recovery• CAP and CCUs auto-recovery• NMS will require intervention

Reference: APCD-LM010-A Chapter 12.2

Page 60: LMS2000  Installation & Operations Training

Firmware Updates

• Update the EUMs first then CCUs• Configuration through

– FTP– Telnet

• Synchronize configuration with NMS database

• Reboot will be required when:– updating firmware using FTP– updating LMS or third party software– Reboot will be required via Telnet

Reference: APCD-LM010-A Chapter 14

Page 61: LMS2000  Installation & Operations Training

Troubleshooting

• Install problems• Connectivity problems see LMS User Guide

Chapter15 • Don’t forget to use SNMPc• Check you cables

– Ethernet– RF

Reference: APCD-LM010-A Chapter 15

Page 62: LMS2000  Installation & Operations Training

Operations and Maintenance Review

• Customer management• System management

– Beware - report and log size!– Trends and statistics– Backups

• Maintenance– Power outages– Auto-recovery

Reference: APCD-LM010-A Chapters 10,11,12

Page 63: LMS2000  Installation & Operations Training

Operations Quiz

• Conduct a scheduled tape backup of SNMPc5.0\backup. Restore to C:\temp

• Add CAP2 and CCU1. Update SNMPc• Change subscriber for EUM102

– Change • Service level• Subscriber• Account• Ethernet IP

Page 64: LMS2000  Installation & Operations Training

Future Developments

Page 65: LMS2000  Installation & Operations Training

Future Developments• DHCP Relay • RFSM (redundant CCU) • RIP Routing (CCU/EUM) • Improved Receive Sensitivity (CCU/EUM) • EUM Capacity (20 ->30)• Advanced Bandwidth Management• RSSI EUMs will have a direct read out of

the Receive Signal Strength• Time of Day based policies

Page 66: LMS2000  Installation & Operations Training

Q4 Developments

• Q4 Feature Releases

– Higher CCU/EUM Output Power– Polling MAC

– Advanced Billing Support

– Usage (data transferred)

– Data Rate

– Time-of-Day

Page 67: LMS2000  Installation & Operations Training

Course Review

?