lms2000 installation & operations training
DESCRIPTION
LMS2000 Installation & Operations Training. Course Objectives Training to install and operate the LMS2000 system (NMS) Introduction Expectations. Introduction. Two days LMS review Data flow from Internet to subscriber Installation NMS functionality Device configuration process - PowerPoint PPT PresentationTRANSCRIPT
LMS2000 Installation & Operations
Training
Introduction
• Course Objectives – Training to install and operate the
LMS2000 system (NMS)• Introduction
– Expectations
Training Outline
• Two days• LMS review• Data flow from Internet to subscriber• Installation• NMS functionality• Device configuration process • LMS Operations and Maintenance• Future Developments
ScheduleWaveRider LMS2000 Installation and Operations
Training ScheduleTimes Day 1 Day 2
0830
0915
1 Module: 1.0Introduction/LMS Review
Ref: LMS2000 User Guide
10 Module: 6.2EUM Review/
Hands OnRef: LMS2000 User Guide Chap 7
0920
1005
2 Module: 2.0Data Flow
Ref: LMS2000 User Guide Chap 1.5
11 Module: 6.3EUM Hands On
Ref: LMS2000 User Guide Chap 71020
1105
3 Module: 3.0Installation
Ref: LMS2000 User Guide Chap 2
12 Module: 6.4System Testing /Troubleshooting
Ref: LMS2000 User Guide Chap 8/141110
1155
4 Module: 4.1NMS Intro
Ref: LMS2000 User Guide Chap 3
13 Module: 7.0Monitoring & Reports
Ref: LMS2000 User Guide Chap 10-111245
1330
5 Module: 4.2NMS Tour
Ref: LMS2000 User Guide Chap 3
14 Module: 7.3Backups
Ref: LMS2000 User Guide Chap 91335
1420
6 Module: 4.3SNMP
Ref: APCD-LM010-A Chap 4
15 Module: 8.1Maintenance
Ref: LMS2000 User Guide Chap 121425
1510
7 Module: 5.1NAP&CAP Configuration
Ref: LMS2000 User Guide Chap 5
16 Module: 8.2Firmware
Ref: LMS2000 User Guide Chap 141525
1610
8 Module: 5.2 CCU Configuration
Ref: LMS2000 User Guide Chap 6
17 Module: 9.1TEST
Ref: LMS2000 User Guide1615
1700
9 Module: 6.1EUM Configuration
Ref: LMS2000 User Guide Chap 7
18 Module: 9.2Future Developments/Course
ReviewRef: LMS2000 User Guide
Notes: 45 Minute Classes, 5 Minute Break between classes, 1 x 15 Minutes in morning and afternoon45 Minute Lunch
Reference Material
• LMS2000 User Guide– Abbreviations and Acronyms Appendix E– Default configuration
• EUM Quick Reference Guide• CD-ROM and binder containing
– Handouts– Slide show
SAFETY
• Common sense• Grounding and electrical• Regulatory notices• Racks weigh +155 lbs
Reference: APCD-LM010-A
LMS Overview
LMS2000 Components
• NAP - Network Access Point• CAP - Communications Access Point• CCU - CAP Communications Unit• EUM - End User Modem• NMS - Network Management System
Reference: APCD-LM010-A Chapter 1
Network Configuration
ISP/Internet
CAP 2
CAP 3
Up to 30 EUM s per CAPChannel Unit
Up to 3 CAP ChannelUnits plus one standbyCCU per CAP
10/100BaseTx
10/100BaseTx
10/100BaseTx
End User Modem
End User Modem
CAP 1
NAP
Network Managem ent System
Reference: APCD-LM010-A Chapter 1.4
Data Flow
Reference: APCD-LM010-A Chapter 1.5
Data Routing
• Routers are connected to two or more networks– Router have two or more IP addresses
• Routers are gateways to networks• Routing tables provide instructions to the next
link in the network• EUM and CCU are routers
Reference: APCD-LM010-A Chapter 1.5
Routing 1
R outer 1
A1
NetworkB
NetworkA
B1
B2
R outer 2
NetworkC
C2
R outing TableDestination Gateway
C B2
R outing TableDestination Gateway
A B1
Routing 2
NetworkB
B2
Router 2
NetworkD
C2
Routing Tab leDestination Gateway
A B1
Router 1
A1
NetworkA
B1
Routing Tab leDestination Gateway
Router 3
C3
NetworkC
D3
Routing Tab leDestination Gateway
A B1
C B2D B2
D C3
B C2
Routing 3
NetworkD
Route r 3
C3
NetworkC
D3
NetworkB
B2
Router 2 C2
Router 1
A1
NetworkA
B1
R outing Tab leDestination Gateway
C B2
NetworkE
Router 4
C4
E4
R outing Tab leDestination Gateway
A B1D C3E C4
E B2D B2
Gateway
Routing TableDestination
A B1Gateway
Routing Tab leDestination
A B1
Internet - Subscriber Routing 4
N AP R outer
CCU-1010
EUM-101Radio: 192.168.110 .2
E thernet: 192.168.210 .1 /24
E thernet: 192.168.10 .13 /24
R adio: 192.168.110 .1
In terface 0 /0: 10 .2 .23.1 /24
In terface 0 /1: 192.168.110 .1
10.0 Netw ork
110.0 Netw ork
210.0 Netw orkSubscriber
Routing Tab leDestination Gateway
192.168.110.0 192.168.10 .13
192.168.210.0 192.168.10 .13
Routing Tab leDestination Gateway
192.168.210.0 192.168.110.2
Routing Tab leDestination Gateway
0 .0 .0 .0 192.168.10.1
0 .0.0 .0 192.168.110.1
Internet
CCU-EUM Routing 5
CCU1010 Routing TableDestination Gateway
CCU-1010 Ethernet: 192.168.10.13 /24
Radio: 192.168.110.1
EUM ID:101RadioChannel: 3
110.0 Netw ork
10.0 Netw ork
192.168.210.0 192.168.110.20.0.0 .0 192.168.10.1
Routing Table EUM101Destination Gateway0.0.0.0 192.168.110.1
CCU ID:1010RadioChannel: 3
210.0 Netw orkSubscriber
EUM -101
Ethernet: 192.168.210.2 /24
Radio: 192.168.110.2
Two EUMs Routing 6
CCU1010 Routing TableDestination Gateway
CCU-1010 Ethernet: 192.168.10.13 /24
Radio: 192.168.110.1
EUM IDs:101, 102RadioChannel: 3
110.0 Netw ork
10.0 Netw ork
EUM-101
Ethernet: 192.168.210.2 /24
Radio: 192.168.110.2 EUM-102
Ethernet: 192.168.220.2 /24
Radio: 192.168.110.3
192.168.210.0 192.168.110.2192.168.220.0 192.168.110.2
0.0 .0.0 192.168.10.1
Routing Table EUM101Destination Gateway0.0.0.0 192.168.110.1
CCU ID:1010RadioChannel: 3
210.0 Netw orkSubscriber
Routing Table EUM 102Destination Gatew ay0.0.0.0 192.168.110.1
CCU ID:1010RadioChannel: 3
220.0 Netw orkSubscriber
Quick Reference Sheet
C is co C ata lys t 1912 Sw itch
C is co 2621 Ro u te r
In te r face 0/0 10 .2.23.1/24
Po r t 1
192.168 .10 .5 /24
Po r t 2Po r t 24
Po r t 3
Stra igh tC ab le
To In ternet
C onnec t to Po rt Axon C AP Ethe rnet
Swi tc h
C C U #2 Eth e r n e t: 192.168 .10.14 /24
Rad io : 192.168.111.1
Po r t 3Po r t 2
C C U ID: 1011Rad io C h an n e l: 6
C C U #1 Eth e r n e t: 192 .168.10.13 /24
Rad io : 192.168.110.1
C C U ID: 1010Rad io C h an n e l: 3
SNM PC o m m u n it ie s :Read : Pub licW rite : Pr iv ateTrap : Priv a teT r ap Se r ve r IP:192.168 .10.7
Us e r Nam e : Cis c oPas s w o r d : Cis c oEn ab le Se cr e tPas s w o r d : Cis c o
NM S W o r k s ta tio n
192.168.10 .7 /24
Us e r Nam e : A dminPas s w o r d : (b lank )
In te r face 0/1 192.168.10.1 /24
192.168.10 .6 /24
NA P UPS
Straight C ab le
192.168.10 .10 /24
Po r t 1
192.168.10 .11 /24
C A P UPS
Ba ck Ha ul
NAP Router Routing Table
Destination Gateway
192.168.110.0 192.168.10.13
192.168.210.0 192.168.10.13192.168.220.0 192.168.10.13192.168.230.0 192.168.10.13
Routing Table CCU1010
Destination Gateway
192.168.210.0 192.168.110.2
192.168.220.0 192.168.110.3192.168.230.0 192.168.110.40.0.0.0 192.168.10.1
SNM PC o m m u n it ie s :Read: PublicW r ite : Pr iv a teTrap: Pr iv a teT r ap Se r ve r IP:192.168 .10 .7
Routing Table EUM101Destination Gateway0.0.0.0 192.168.110.1
EUM #101
Eth e r n e t: 192.168.210.2 /24
Rad io : 192.168 .110.2
C C U ID: 1010Rad io C h an n e l: 3
EUM #102
Eth e r n e t: 192.168 .220.2 /24
Rad io : 192.168.110.3
C C U ID: 1010Rad io C h an n e l: 3
EUM #103
Eth e r n e t: 192.168 .230.2 /24
Rad io : 192.168 .110.4
C C U ID: 1010Rad io C h an n e l: 3
C is co C atalys t 2924 Sw itch
Factory Defaults
• NAP• CAP• CCU• EUM• NMS
Reference: APCD-LM010-A Appendix A
Network Configuration
ISP/Internet
CAP 2
CAP 3
Up to 30 EUM s per CAPChannel Unit
Up to 3 CAP ChannelUnits plus one standbyCCU per CAP
10/100BaseTx
10/100BaseTx
10/100BaseTx
End User Modem
End User Modem
CAP 1
NAP
Network Managem ent System
Reference: APCD-LM010-A Chapter 1.4
Installing the NAP and CAP
Reference: APCD-LM010-A Chapter 2
Pre-Install• Site preparation
– antenna/cable install• Lightning protection
– power– grounding
• After unpacking check for damage• NAP/CAP shipped wired and pre-configured
with defaults– Cables and tools
Reference: APCD-LM010-A Chapter 2
NAP and CAP Install• UPS
– Battery reconnect– Turn on UPS power switch– Three LED's indicating battery charge. Three is fully
charged.– Computer symbol (router/switch)LED green
• Verify rack/device cooling fans working• Verify switch POST results• Connect backhaulReference: APCD-LM010-A Chapter 2
CCU Verification
• Main power light ON • CCU should beep once after powered up• Network Interface Card link light ON• CCU cooling fan ON
\Reference: APCD-LM010-A
NMS Set Up
• Set up NMS Workstation– PC plus UPS
• Connect to NAP switch (port 2)• Ping CAP switch from NMS workstation
Reference: APCD-LM010-A Chapter 3.1
NMS
Reference: APCD-LM010-A Chapter 3
NMS Functionality
• Controls and manages the LMS2000 System– GUI interface– SNMP– Authentication and security– Bandwidth management functionality– Backup– UPS
Reference: APCD-LM010-A Chapter 3.1
NMS Workstation Components
• PC– Microsoft Windows NT 4.0 SP6a– WaveRider LMS2000 NMS Software– Microsoft SQL Server 7.0– Vircom VOP RADIUS Server– Castlerock SNMPc 5.0– Veritas Backup Exec 8.0
• UPSReference: APCD-LM010-A Chapter 3.1
NMS Tour
• Checklist of features and icons
Reference: APCD-LM010-A Chapter 3
NMS Tree• Philosophy• Associations• Linking• NMS Tree
– System– Inventory – Devices– Accounts– Subscribers– Service Levels
Reference: APCD-LM010-A Chapter 3.1
RADIUS Server
NMS W orkstationRADIUS Server
CCU EUM a
1. R egistra tion R equest
2. R egistra tion R esponse
state = DOW N
3. EU M Status R equest
4. EU M S tatus R esponse
5. R egistra tion S tatus
6. S tatus Acknow ledgem entstate = UP
EUM a: state = UP
Authentication - EUM Startup
Authentication gives the ISP control over the status of each individual EUM. If theEUM is disabled, it w ill not pass subscriber data to or from the Internet.
RADIUS Server 2RADIUS CCU EUM a
Authentication - After EUM Startup
1. R egistra tion R equest
2. R eg is tra tion R esponse
state = UP
3. EU M Status R equest
4. EU M S tatus R esponse
5. R egistra tion S ta tus
6. S tatus Acknow ledgem ent state = DOWN
EUM a: state = DOWN
O n 5th R egistra tionR esponse from EU M
(every 10 m inutes)
7. R egistra tion R equest2n m inu tes la te r...
8 . R eg is tra tion R esponse
9. EU M S tatus R equest
10. EU M S tatus R esponse
11. R egis tra tion S tatus
12. S ta tus Acknow ledgem entstate = UP
EUM a: state = UP
O n 5th R eg is tra tionR esponse from EU M
(every 10 m inutes)
Bandwidth Management Functionality
• Based upon service levels associated by subscriber
• Controls bandwidth EUMs can utilize• Controlled by NAP router
SNMPc• Tool
– Alerts– Device statistics– Trends– Reporting– Device and system monitoring
• www.castlerock.com
Reference: APCD-LM010-A Chapter 4
SNMPc Server Configuration
• Configure SNMPc Server– Password, adding/discovering devices– Add SNMP Communities– Network Map
• Remember to update the SNMPc
Reference: APCD-LM010-A Chapter 4.2
Device and System Configuration
Reference: APCD-LM010-A Chapter 5 & 6
Component Configuration• Out of the box defaults• Configuration procedure
– Make changes then• Apply• Connect• Update• Disconnect• Link to
NAP Configuration• Confirm/change
– Router/switch/UPS IP’s and Destination Netmask• Device• Trap server
• Configuration Process– Create CCU in inventory as required– Apply, connect, update, disconnect– Link to
Reference: APCD-LM010-A Chapter 5.1
CAP Configuration
• Verify Switch/UPS defaults• Configuration Process
– Apply, connect, update, disconnect– Link to
Reference: APCD-LM010-A Chapter 5.2
CCU Configuration
• 2 or 4 CCUs in a CAP• Default configuration
– Radio/Ethernet IP Addresses– SNMP/RADIUS– Routing
• Password
Reference: APCD-LM010-A Chapter 6
EUM Configuration• Determine deployment details• Add and edit EUM properties in database
– Enable Radio • Update EUM device properties• Link to:
– CCU– Subscriber– Service Level
• Deploy
Reference: APCD-LM010-A Chapter 6
EUM Configuration 2• Connect to NAP/CAP switch• Confirm/Change
– Radio/Ethernet Parameters– IP Routing– SNMP– Subscriber
• Update device configuration• Change Ethernet IP address from default to subscriber
Reference: APCD-LM010-A Chapter 7
EUM Configuration 3• Save configuration to file• Create association with CCU• Add EUM to CCU Configuration (IP Route, EUM ID
and IP)• Add EUM route to NAP Router• ENABLE RADIO• Now ready for deployment
Reference: APCD-LM010-A Chapter 7
Deploy EUM
• Install/mount EUM in destination location• Attach antenna or 50 Ohm terminator• RADIO ENABLED
Reference: APCD-LM010-A Chapter 7.11
Device and System Testing• Test connectivity
– NAP/Internet– NAP/CAP– NAP/EUM
• EUM tests– Continuous receive– Continuous transmit– Loopback
Reference: APCD-LM010-A Chapter 8
Don’t Forget• Linking• Accounts
– Subscribers• Service levels• Inventory• Apply• Connect• Update• Security (passwords)
Install Review• Follow installation instructions• If you’re not sure call WaveRider support• SNMPc set up• Configure steps
– Apply– Connect– Update– Link to
• Don’t forget security/change the passwords
Install Quiz
• Add/Configure CCU2 with EUM201. EUM Ethernet IP 249.249.140.250
• Enable an Account, Service Level Nickel 800 KBPS, Subscriber (your company)
Operations
Reference: APCD-LM010-A
Customer Management
• Accounts management– Entering/Disabling/Enabling an Account
• Subscriber management– Adding/Disabling/Enabling/and Removing an EUM
from a subscriber– Deleting a subscriber
• Service levels– Defining,Linking, Deleting
Reference: APCD-LM010-A
Monitoring
• Forewarning• Preventative maintenance• Use SNMPc• Alerts/Statistics for
– NAP router– CAP/NAP switch– CCU/EUM– UPS– Backhaul
Reference: APCD-LM010-A Chapter 10
Operational Statistics
• Diagnostics Tab / Radio PER• Statistics Tab• CCU/EUM Version• Network IP• SNMPc Trends
Reference: APCD-LM010-A Chapter 10
Reports
• Accounts• Service Level• CCU/EUM Version• Network IP• SNMPc Trends
Reference: APCD-LM010-A Chapter 11
Logs
• RADIUS Server• Microsoft NT Server event log and statistics
Reference: APCD-LM010-A Chapter 103 &10.4
Backups
• Veritas Backup Exec 8.0• Think about your backup plan• Optional
– SQL module permits live database backup
Reference: APCD-LM010-A Chapter 9
LMS Maintenance
Reference: APCD-LM010-A Chapter 12
Maintenance
• General maintenance– environment– cleaning– cooling fans (racks, devices)
• Power outages– Confirm UPS battery health
• Hardware (cables)
Reference: APCD-LM010-A Chapter 12
NMS Maintenance• PC• Microsoft Windows NT• NT event log (size)• Web reports cleanup (size)• Log files (size)• SQL database (auto-scheduled)
Reference: APCD-LM010-A Chapter 12
Power Outages
• EUM auto-recovery• NAP auto-recovery• CAP and CCUs auto-recovery• NMS will require intervention
Reference: APCD-LM010-A Chapter 12.2
Firmware Updates
• Update the EUMs first then CCUs• Configuration through
– FTP– Telnet
• Synchronize configuration with NMS database
• Reboot will be required when:– updating firmware using FTP– updating LMS or third party software– Reboot will be required via Telnet
Reference: APCD-LM010-A Chapter 14
Troubleshooting
• Install problems• Connectivity problems see LMS User Guide
Chapter15 • Don’t forget to use SNMPc• Check you cables
– Ethernet– RF
Reference: APCD-LM010-A Chapter 15
Operations and Maintenance Review
• Customer management• System management
– Beware - report and log size!– Trends and statistics– Backups
• Maintenance– Power outages– Auto-recovery
Reference: APCD-LM010-A Chapters 10,11,12
Operations Quiz
• Conduct a scheduled tape backup of SNMPc5.0\backup. Restore to C:\temp
• Add CAP2 and CCU1. Update SNMPc• Change subscriber for EUM102
– Change • Service level• Subscriber• Account• Ethernet IP
Future Developments
Future Developments• DHCP Relay • RFSM (redundant CCU) • RIP Routing (CCU/EUM) • Improved Receive Sensitivity (CCU/EUM) • EUM Capacity (20 ->30)• Advanced Bandwidth Management• RSSI EUMs will have a direct read out of
the Receive Signal Strength• Time of Day based policies
Q4 Developments
• Q4 Feature Releases
– Higher CCU/EUM Output Power– Polling MAC
– Advanced Billing Support
– Usage (data transferred)
– Data Rate
– Time-of-Day
Course Review
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