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<ul><li><p>Leveraging Technology for State of the Art Training</p><p>Ed Bart, Program AdministratorCenter for Urban Transportation Research</p><p>University of South FloridaAugust 11, 2011</p></li><li><p>TMAARC</p><p> Started in 1990</p><p> FDOT program</p><p> Transit training for state technicians</p><p> Directed by Maintenance Consortium</p><p> Host three Listservs</p><p> Maintain statewide inventory</p></li><li><p>Recognized Goals</p><p> Attract people to the industry</p><p> Keep our incumbent technicians skills current</p><p> Retain those technicians having a desire to rise </p><p>into leadership positions</p></li><li><p>2010 APTA Preliminary Skill Development and Training Needs Report</p><p> Requiring immediate attention</p><p> Supervisory and leadership training due to the lack of </p><p>these skill sets throughout all management and </p><p>supervisory levels in the industry</p><p> Worker retirements</p><p> Technical certification</p></li><li><p>EmploymentPercentChange</p><p>Job openings due to growth and replacement </p><p>needs</p><p>Most significant source of education </p><p>and training2008 2018</p><p>* 263,100 278,000 5.68 75,300Postsecondary </p><p>vocational award</p><p>** 763,700 799,600 4.7 181,700Postsecondary </p><p>vocational award</p><p>Table 1-NationalSource: Bureau of Labor Statistics, Employment Projections Program, Occupational Employment and Job Openings Data</p><p>Table 2-FloridaSource: Agency for Workforce Innovation, Labor Market Statistic Center, Employment Projections</p><p>* Bus and Truck Mechanics and Diesel Engine Specialists** Automotive Service Technicians and Mechanics</p><p>Employment AnnualPercentChange</p><p>Average Annual Openings</p><p>Due ToGrowth</p><p>Due ToSeparations Total2010 2018</p><p>* 9,837 10,950 1.41 139 218 357</p><p>** 42,598 48,925 1.86 791 795 1,586</p><p>Jobs Outlook</p></li><li><p>Must align with the job requirements at worksites in order to be effective</p><p> Post-Secondary Adult Vocational (PSAV) curriculum frameworks are aligned to the 16 recommended Career Clusters defined by the U.S. Department of Education</p><p> Career clusters enable States to establish linkages among State educational agencies, businesses, and other stake holders</p><p>Technical Training</p></li><li><p> The CTT-PSAV program is designed on this model and is now part of the Transportation, Distribution and Logistics Career Cluster for the State of Florida</p><p> This method of instruction was chosen over others to allow the CTT-PSAV to incorporate instructional strategies and methods that improve students' personal qualities and higher-order thinking skills in addition to their technical expertise</p><p> Curriculum frameworks are designed to prepare students for a successful transition from high school to post-secondary education, employment in a career area, or both</p><p>Technical Training</p></li><li><p>SCANS Competencies</p><p>Secretary's Commission on Achieving Necessary Skills (SCANS) </p><p> Competency strategies must include</p><p> Identify and demonstrate work habits of successful employees</p><p> Quality of work</p><p> Work hours and schedule</p><p> Actions, initiative, teamwork, dependability, and responsible </p><p>decision making</p><p> Self-control, responses to criticism, and relationships with </p><p>customers and supervisors</p><p> Time management, cost effectiveness</p><p> Personal hygiene, health habits, and professional appearance</p><p> Driving records, drug-free workplace, and industry policies</p></li><li><p>CTT-PSAV Program</p><p>State</p><p> Florida Department of Transportation</p><p> Florida Department of Education</p><p>Academia</p><p>University of South Florida</p><p>Hillsborough Community College</p><p>Business Florida Public </p><p>Transportation Association</p><p> National Institute for Automotive Service Excellence</p><p> Cummins Pixelyard</p><p>Transit Agencies</p><p>Pinellas Suncoast Transit Authority</p><p>Volusia County Transit</p><p>Eight other participating agencies</p><p>PARTNERSHIPS</p></li><li><p>Technical Training</p></li><li><p>Technical Training</p><p>Medium and Heavy Duty Truck and Bus Technician 1 (PSAV - T650100) (RTF, 398KB)</p><p>Medium and Heavy Duty Truck and Bus Technician 2 (PSAV - T650200) (RTF, 432KB)</p><p>Motorcycle Service Technology (8766100 / I470616) (RTF, 484KB) </p><p>Recreational Vehicle Service Technician (PSAV - I470698) (RTF, 304KB) </p><p>School Bus Driver Training (PSAV - I490215) (RTF, 282KB) </p><p>Solid Waste Collection Equipment Operator (PSAV - I490203) (RTF, 371KB) </p><p>Transit Technician 1 (9500100 / T660100) (RTF, 495KB) </p><p>Transit Technician 2 (9500200 / T660200) (RTF, 399KB) </p><p>Transit Technician 3 (9500300 / T660300) (RTF, 386KB) </p><p>http://www.fldoe.org/workforce/dwdframe/1112/trans/rtf/T650100.rtfhttp://www.fldoe.org/workforce/dwdframe/1112/trans/rtf/T650100.rtfhttp://www.fldoe.org/workforce/dwdframe/1112/trans/rtf/T650100.rtfhttp://www.fldoe.org/workforce/dwdframe/1112/trans/rtf/T650100.rtfhttp://www.fldoe.org/workforce/dwdframe/1112/trans/rtf/T650200.rtfhttp://www.fldoe.org/workforce/dwdframe/1112/trans/rtf/T650200.rtfhttp://www.fldoe.org/workforce/dwdframe/1112/trans/rtf/T650200.rtfhttp://www.fldoe.org/workforce/dwdframe/1112/trans/rtf/T650200.rtfhttp://www.fldoe.org/workforce/dwdframe/1112/trans/rtf/8766100.rtfhttp://www.fldoe.org/workforce/dwdframe/1112/trans/rtf/I470698.rtfhttp://www.fldoe.org/workforce/dwdframe/1112/trans/rtf/I470698.rtfhttp://www.fldoe.org/workforce/dwdframe/1112/trans/rtf/I470698.rtfhttp://www.fldoe.org/workforce/dwdframe/1112/trans/rtf/I470698.rtfhttp://www.fldoe.org/workforce/dwdframe/1112/trans/rtf/I490215.rtfhttp://www.fldoe.org/workforce/dwdframe/1112/trans/rtf/I490215.rtfhttp://www.fldoe.org/workforce/dwdframe/1112/trans/rtf/I490215.rtfhttp://www.fldoe.org/workforce/dwdframe/1112/trans/rtf/I490215.rtfhttp://www.fldoe.org/workforce/dwdframe/1112/trans/rtf/I490203.rtfhttp://www.fldoe.org/workforce/dwdframe/1112/trans/rtf/I490203.rtfhttp://www.fldoe.org/workforce/dwdframe/1112/trans/rtf/I490203.rtfhttp://www.fldoe.org/workforce/dwdframe/1112/trans/rtf/I490203.rtfhttp://www.fldoe.org/workforce/dwdframe/1112/trans/rtf/9500100.rtfhttp://www.fldoe.org/workforce/dwdframe/1112/trans/rtf/9500200.rtfhttp://www.fldoe.org/workforce/dwdframe/1112/trans/rtf/9500300.rtf</p></li><li><p>Program Overview</p><p> Certified Transit Technician Program</p><p> Mix of classroom and hands-on training</p><p> 15 courses/subject areas</p><p> Technicians are community college students</p><p> 33 college credit hours for technical training</p><p> State and National certifications</p></li><li><p>Classroom Usually 40 hours Pre and Post test</p><p>On The Job OJT documentation </p><p>form Task list</p><p>ASE Scheduled twice </p><p>annually Must pass to exit </p><p>module</p><p>Typical Course</p><p>120 Hours</p></li><li><p> Transit Diesel Electrical and Diesel Engine Electronics Technician </p><p> Course: DIM0821 </p><p>Occupational Completion Point - Data Code - A- (120 Hours) </p><p>COURSE SYLLABUS </p><p>Winter 2011 Instructor: Todd R. Parsons </p><p> LOCATION: Pinellas Suncoast Transit Authority (PSTA) 3201 Scherer Drive, St. Petersburg, FL 33716 PHONE: (727) 540-1800 E-MAIL ADDRESS: parsonst@cutr.usf.edu WEB PAGE: http://www.tmaarc.org CLASS DATE: March 21, 2011 - March 25, 2011 CLASS HOURS: 8:00 AM - 5:00 PM Monday through Friday Description: The purpose of this course is to develop the competencies essential to the public transit bus technology </p><p>Technician/Student</p></li><li><p>Transit Equipment Preventive Maintenance</p><p>DIM0810 Pre DIM0810 Post</p><p>Mean 57.63 Mean 89.09Median 60 Median 90Mode 52 Mode 90SD 14.10 SD 5.61Range 48 Range 20Minimum 28 Minimum 78Maximum 76 Maximum 98</p><p>Percent Knowledge Increase 0.55132 </p><p>Classroom</p></li><li><p>Transit Basic Electrical</p><p>DIM0811 Pre DIM0811 Post</p><p>Mean 60.66 Mean 74.33Median 60 Median 76Mode 60 Mode 80SD 13.08 SD 11.37Range 48 Range 40Minimum 40 Minimum 52Maximum 88 Maximum 92</p><p>Percent Knowledge Increase 0.212435 </p><p>Classroom</p></li><li><p>Transit Diesel Engine PM</p><p>DIM0813 Pre DIM0813 Post</p><p>Mean 58.90 Mean 64Median 60 Median 64Mode 52 Mode 56SD 13.51 SD 10.11Range 48 Range 32Minimum 32 Minimum 52Maximum 80 Maximum 84</p><p>Percent Knowledge Increase 0.039773 </p><p>Classroom</p></li><li><p>Transit Diesel Engine PM</p><p>Classroom</p><p>1. A loud knocking sound that is half the engine speed might be created by:</p><p> Camshaft</p><p> Bent connecting rod</p><p> Out-of-balance crankshaft</p><p> Turbocharger</p></li><li><p>On The Job </p><p>Agency W.O.</p><p>Number</p><p>Date Service</p><p>Performed</p><p>Actual WorkPerformed</p><p>ModuleTask</p><p>TimeIn</p><p>TimeOut</p><p>TotalHours</p><p>Basic Electrical</p><p>Basic Electrical</p><p>Basic Electrical</p><p>Basic Electrical</p><p>Basic Electrical</p><p>OJT Documentation FormTransit Technician 1</p><p>OCP B</p></li><li><p>On The Job DIM0811 Transit Basic Electrical </p><p>Task List</p><p>Skill Level &amp; Order of Instruction</p><p>Learning Objectives</p><p>101Verify operator complaint, reproduce the condition (including intermittent problems), and/ or road test vehicle; determine necessary action</p><p>101Check continuity in electrical/electronic circuits using appropriate test equipment.</p><p>101Check applied voltages, circuit voltages, and voltage drops in electrical/electronic circuits using a DVOM.</p><p>101Check current flow in electrical/electronic circuits and components using and ammeter, DVOM or clamp-on ammeter</p><p>101Check resistance in electrical/electronic circuits and components using an ohmmeter or DVOM</p></li><li><p>ASE Testing</p><p> Twice annually</p><p> Program registers and pays</p><p> Program provides study guides</p><p> Re-test when necessary</p></li><li><p>Contagious Optimism</p><p>DIM0810 Transit Equipment Preventive Maintenance</p><p>(H8)</p><p> General Shop Safety</p><p> Forklift </p><p> CPR/AED</p><p> MSDS</p><p> BBP</p><p> FMVSS 121</p><p> Precision Instruments (micrometer) </p><p> Hardware and Fasteners</p><p> Methods that require students to identify, organize, and use resources </p><p>appropriately</p><p>Video</p></li><li><p>Building Circuits</p><p>DIM0811 Transit Basic Electrical Systems (H6)</p><p> General Shop Safety</p><p> Atech Boxes</p><p> Ohms Law</p><p> Series, Parallel circuits</p><p> Relays and Transistors</p><p> Application of AC current</p><p> Application of DC current</p><p> Incorporate methods to improve students' personal qualitiesand higher-order thinking skills</p></li><li><p>Hands-on Tear Down</p><p>DIM0812 Transit Wheelchair Lift/Ramp</p><p> General Shop Safety</p><p> Troubleshoot and repair, Disassemble and Reassemble</p><p> Component identification and function</p><p> LiftU LU5, LU6, LU11</p><p> Braun Millennium 2</p><p> Ricon S Series</p><p> Kneeling faults and components</p><p> Hydraulic, Electrical systems</p><p> Workplace Communication Skills</p></li><li><p>Round Robin</p><p>DIM0813 Diesel Engine Preventive Maintenance (H2)</p><p> General Shop Safety</p><p> Identify types of bearing, gaskets, seals and fasteners</p><p> Demonstrate the ability to correctly collect an oil sample </p><p> Oil analysis</p><p> Preventive maintenance inspections IAW manufacture specification</p><p> Cummins Insite, QSOL</p><p> ULSD</p><p> DPF</p><p> VHOT</p><p> Demonstrate the qualifications for employment</p><p>Video</p></li><li><p>Guest Instructors</p><p>DIM0814 Transit Steering and Suspension (H5)</p><p> General Shop Safety</p><p> Steering geometry</p><p> Wheel Alignment (Hunter)</p><p> Identify and describe the effects of</p><p> King Pin Inclination Angle (KPI)</p><p> Scrub Radius</p><p> Wheel track and thrust angle</p><p> Toe, Camber, Caster</p><p> Understand social, organizational, and technological systems</p></li><li><p>Hands-on Troubleshooting</p><p>DIM0820 Transit Hydraulic</p><p> General Shop Safety</p><p> Hydraulic Safety</p><p> Pascals Law</p><p> ISO 4406/200 Standards Cleanliness Code</p><p> Explain the basic principles of hydraulics</p><p> Explain the basic operating components of a hydraulic system</p><p> Troubleshoot hydraulic circuits and components</p><p> Troubleshoot Fan Drive Control Assembly (FDCA)</p><p> Work with each other cooperatively and productively</p></li><li><p>Everyone Gets InvolvedDIM0821 Transit Diesel Electrical and Diesel EngineElectronics (H6)</p><p> Analyze electrical circuits</p><p> Ohms Law</p><p> Explain the principles of diodes and rectifiers</p><p> Explain voltage regulator</p><p> Test and repair</p><p> Starting Charging Ignition</p><p> Identify, diagnose, remove and replace, electronic sensors</p><p> Cummins Insite, QSOL</p></li><li><p>Mentor 3D</p><p> Allows for pre and post classroom instruction</p><p> Self paced distance learning</p><p> Integrates training and testing</p><p> Develops test taking strategies</p></li><li><p>Challenges Force Innovation</p><p> Extend the instructors reach</p><p> Monitor hands-on training</p><p> Train areas that need more instructor time</p><p> Some technicians/shops lack necessary equipment</p></li><li><p>Virtual Hands-On Training</p><p> Allows for hands-on monitoring at a distance</p><p> Ensures equipment availability</p><p> Extends the instructors reach</p><p> Unlimited troubleshooting scenarios</p></li><li><p>Program Evaluation</p><p>Performance Measurement</p><p> Assessment of what the program actually looked like during the </p><p>first phase</p><p> Summary of the development, purpose, and administration of the </p><p>program during the first phase </p><p> Selection of participants</p><p> Official HCC admission dates</p><p> Class schedule</p><p> Efforts undertaken to achieve statutory compliance</p><p> Coordination with program partners</p><p> Implementation of program mandates </p><p> Highlights that occurred during the year</p></li><li><p>Program Evaluation</p><p> Recommended measures are outcome-based </p><p> Establishes best practices for the CTT-PSAV program</p><p> Focus on efficiency and effectiveness in four primary areas</p><p> The classroom/hands-on</p><p> The curriculum</p><p> The instructor</p><p> On-the-job training</p><p> An objective, i.e., a target for acceptable performance, identified for each measure of performance, is based on current program goals</p><p> Recommended performance measures and management objectives are presented in Table 1</p></li><li><p>Performance Measure Detail ObjectiveActual Results</p><p>MeetsObjective</p><p>X or </p><p>Clas</p><p>sroo</p><p>m Quality of learning Post-test score versus pre-test score Post exceeds Pre __</p><p>Level of learning Post-test score &gt;70% __</p><p>Quality of facilities/location Level of satisfaction 4.5 of 5.0 __</p><p>Curr</p><p>icul</p><p>um</p><p>Quality of course materials Level of satisfaction 4.5 of 5.0 __</p><p>Course meets expectations Level of satisfaction 4.5 of 5.0 __</p><p>Inst</p><p>ruct</p><p>or</p><p>Training materials and handouts Level of satisfaction 4.5 of 5.0 __</p><p>Quality of presentations Level of satisfaction 4.5 of 5.0 __</p><p>Quality of repairs Number of repeats, comebacks, and failures 70% __</p><p>Table 1</p></li><li><p>Program Evaluation</p><p>Operating Indicators</p><p> Unlike performance measures, which are outcome-based, operating indicators represent outputs</p><p> Reflect trends and performance over time</p><p> Outputs report accomplishments</p><p> TMAARC tracks the number of repeats, comebacks, and failures</p><p> The actual change in the number of repeats fails to measure performance</p><p> Operating indicators do provide meaningful information about the program that supplements performance measures in evaluating and monitoring performance </p><p> Recommended operating indicators are presented in Table 2</p></li><li><p>CTT Program Operating Indicators</p><p>Official Reporting Period: September 2011 through August 2012Reportable Indicators Objective 2012</p><p>Beginning enrollmentNumber of students enrolled in the CTT Program on September 1, 2011</p><p>0</p><p>Ending enrollmentNumber of students enrolled in the CTT Program on August 31, 2011</p><p>0</p><p>AttritionNumber of students who left the program during the year 0Regional significanceNumber of agencies with participants in the program 0Quantity of work repairsNumber of repairs scheduled 0Number of work orders rejected for being less than acceptable</p><p>0</p><p>Technical abilityNumber of Virtual Hands-on Training (VHOT) tests completed 0Contribution to teamNumber of presentations to share knowledge and lessons learned provided by participants at home agencies</p><p>0</p><p>Table 2</p></li><li><p>Program Evaluation</p><p> Detailed review of operating indicators</p><p> Comparison of post-participant survey results with the pre-participant survey results in relationship to the actual performance of the participants to identify required program enhancements</p><p> Discussion of planned improvements moving forward</p><p> General overview of the program presented as a summary of findings</p><p> Sample survey questions are presented in Table 3</p></li><li><p>Table 3</p></li><li><p>U.S. Transportation Secretary LaHood Announces Funding for Creating New Jobs and Training the Next Generation of Transit Workforce.</p><p>Twel...</p></li></ul>