LEVERAGING CORENA MANUFACTURER IN PREPARATION FOR

BOEING 797 SUPPORT

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S1000D &MAINTENANCEAUTHORING

WORKFLOW TRACKING & COMPLIANCE MONITORING

IETP VIEWERS

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2 3Leveraging CORENA Manufacturer FLATIRONS SOLUTIONS

4

Leveraging CORENA Manufacturer

In Preparation of Boeing 797 Support

S1000D & Maintenance Authoring

5 Workflow Tracking & Compliance Monitoring

7 IETP Viewers

8 Conclusion

In Preparation of Boeing 797 Support

Historically, new aircraft programs provide significant opportunities and challenges for suppliers and component manufacturers due to the complex undertaking of transforming a concept into reality. During the 2017 Paris Air Show, Boeing gave the first indications of its intentions to build a clean sheet mid-range passenger jet which has been unofficially named the Boeing 797 by the aviation community (although Boeing has not officially given the aircraft a name). Their hope is to

on the horizon and component manu-facturers and suppliers looking to participate in this program should begin preparing for the future. Flatirons’ CORENA Manufacturer Solution can help.

fill the gap between the Boeing 737MAX and the Boeing 787 Dreamliner, carrying between 220-270 passengers. The main components of the aircraft are expected to be built in 2021, assembled in 2023 with a 2024 target for the first flight.

Since the plans to build this aircraft are neither official nor written in stone, there is still quite a bit of rumor, speculation, and hypothesis surrounding the Boeing 797. However, based on recent Boeing RFP activity (including a tender to engine OEMs in June of 2018) we do know something is

CORENA Manufacturer Solution is a suite of software and services developed specifically to help manufacturers and suppliers ease the flow of multiple specification technical content (S1000D versions 1.x to 4x, iSpec 2200, etc.), meeting and often exceeding, their technical content obligations along with increasing their ability to generate more

after-market revenue via a powerful IETP,

CORENA Pinpoint Mobile.

Supporting innovative aircraft programs often requires innovative processes. Suppliers and component manufacturers engaging in new aircraft programs often must rapidly deliver components that will meet the aircraft integrator’s requirements. In some cases, existing products may not be modified in a way that can support the new aircraft program and a new product must be created from scratch. When these components are built new or modified, existing documentation regarding performance, utilization, limitations must be updated by the organization’s Tech Pub authors.

Typically, an organization’s engineering team reviews the requirements set forth by the aircraft integrator and determine changes needed to meet the requirements. An engineering change order that outlines the differences with the latest version is then submitted. A publication change request is then submitted to the technical publication team to make the appropriate documentation modifications necessary to support the latest model. Once these changes are completed, subject matter experts across multiple disciplines are engaged to review and validate the latest draft changes. Feedback and questions are communicated bi-directionally until a final, approved draft is produced. This final draft is then submitted to the airframe integrator for internal review. If further changes are needed, the information is communicated to the component manufacturer and additional engineering change orders and publication change requests are created, continuing the cycle until the components and supporting technical publications are approved.

The first step that component manufacturers can take before the Boeing 797 project is underway is to determine the key roles that will need to be a part of the authoring approval process. These roles may be within the organization or external (ex. regulatory bodies, partners, aircraft integrator stakeholders, etc.). This will accelerate the implementation of supporting processes.

The next step would be to assess current internal review processes and make modifications as needed with efficiency in mind. This could include improving tooling, leveraging mobile-friendly software for reviews and approvals, modeling these business processes and reporting on them at multiple levels (task, project, program, etc.).

4 5Leveraging CORENA Manufacturer FLATIRONS SOLUTIONS

S1000D & Maintenance Authoring

However, to furnish this content to the specifications that Boeing will require for the 797 (and enjoy the resultant benefits), suppliers and component manufacturers must be proactive in preparing their technical writing teams with the latest tools, training, and processes.

Meeting this challenge for a wide range of programs and S1000D issues is precisely the role filled by the CORENA Manufacturer Solution. CORENA Manufacturer includes CORENA Studio, a powerful XML content authoring platform provides native support for several widely adopted technical specifications like iSpec 2200 and S1000D and equips tech writers with a feature-rich WYSIWYG environment. When coupled with CORENA Knowledge Center, an S1000D capable Component Content Management System (CCMS) and Common Source Database (CSDB) that supports structured and unstructured content, data can be streamlined and easily managed even with complex governing relationships.

CORENA Manufacturer also supports tight integration with most common Product Lifecycle Management (PLM) software (i.e. Dassault Systems, Siemens, etc.) enabling the automatic replacement of linked reference materials from modifications within engineering change orders. This results in reduced authoring costs and frustration-free changes.

In late 2017, after considerable pressure from customers, Boeing announced an update to their Supplier Technical Guide that called out S1000D Version 4.2 as the most up to date standard for suppliers to follow when sup-porting the 777X, expecting full compliance by the 3rd quarter of 2018. This essentially man-dated that suppliers looking to participate in current and future programs, author in S1000D to standardize the formatting of con-tent. Since each new or updated aircraft program likely leverage an issue of S1000D that is current at the time of the project’s kick-off, having the ability to support multiple issues of S1000D will be increasingly important for OEMs.

With their announcement that A320, A330, A340, and A380 prod-uct families will be transitioned to S1000D over the next 3-4 years, it’s clear that Airbus is moving in a similar direction. Overall, this push towards greater standardization leads to a reduction in redundan-cy in the creation, update, and management of publications, re-sulting in a significant decrease in publication costs for both airframe OEMs and their suppliers.

Aerospace engineer and space architect

Wernher von Braun is known for stating

“We can lick gravity, but sometimes

the paperwork is overwhelming”.

This quote speaks to how every monumental

achievement in aerospace is only

dwarfed by the technical and supporting documentation needed

to make it a reality. As aviation assets

become increasingly complex, and suppliers

more diverse, OEMs and operators look to standardize and simplify the flow of technical content

from development to distribution.

Workflow Tracking & Compliance Monitoring

03 How does the software ensure that sensitive and proprietary data is transmitted in a way that is compliant with our document control policy?

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How will our team track the progress of these publication change requests and be notified in the event of an exception?

How well does the software integrate with our current PLM software?

Finally, suppliers should assess software that will facilitate these processes. There are a few concerns that should be considered when evaluating a solution:

01

04

How does the software document publication change requests / requests for compliance tracking?

How does the software ensure continuity in the face of worker turnover during this multi-year aircraft program?

One option is to consider utilizing CORENA Insight 7 (part of the CORENA Manufacturer Solution) which was developed with these concerns in mind. CORENA Insight 7 is a proven Business Process Management (BPM) platform that empowers suppliers and component manufacturers with the ability to keep their finger on the pulse of projects. CORENA Insight 7 provides real-time dashboards and historical reporting visibility, to monitor the status of critical projects and regulatory processes with technical content development requirements.CORENA Insight 7 allows for automated tracking of quality trends, on-time fidelity for work commits, and tracking to Six Sigma standards of quality.

The use of Interactive Electronic Technical Publication or IETP viewers is becoming more prevalent in the industry as aircraft and component manufacturers focus on bringing greater value to their end-users. IETP viewers make the technical documentation and content significantly easier to access by maintainers and operators, increasing productivity. Although these viewers are primarily provided by the aircraft manufacturers, suppliers and component manufacturers are beginning to explore the benefits of coupling their technical documentation with IETP viewers. There is a strong case to consider this route when preparing for new aircraft programs like the Boeing 797.

As discussed, during the development process, changes to existing and new components require supporting documentation that typically must go through a vetting process by multiple internal (and external) players. The ability of IETP viewers to quickly find and present to quickly find and present content, allows internal and external teams to easily review changes during the engineering process and speed approvals.

The ability to remove bottlenecks in the approval process can be a significant benefit when working within aircraft integrator’s often stringent timelines.

The real magic of IETP viewers for suppliers and component manufacturers occurs after the aircraft has been delivered to the customer. These aircraft are typically in-service decades after delivery before being sold into the secondary market or retired. During this time, the aircraft will undergo several inspections, overhauls, and repairs, sometimes completed by MRO and internal aftermarket support teams. Providing MRO companies with technical publications on an interactive viewer can provide opportunities for both product differentiation and new revenue. It can also help make internal aftermarket teams more competitive by seamlessly providing mobile access to both their own content and third-party content.Most importantly, IETP viewers allow suppliers to have greater control and autonomy over their data. For example, CORENA Pinpoint Mobile comes equipped with an audit manager and licensing module that is utilized to

understand what content is being used most often and ensure that content that is being used is in-line with end-user licensing. This control creates an opportunity to build close relationships with the end-user and receive feedback and data directly from the organizations using their products without reliance on the aircraft manufacturer as an intermediary.

Suppliers leveraging the CORENA Manufacturer Solution benefit from CORENA Pinpoint Mobile, the most sophisticated viewer available. CORENA Pinpoint Mobile has the widest range of supported doctypes and is compatible with iOS, Android, and Windows mobile devices. Additionally, 8 of the 10 largest airlines in the world utilize CORENA Pinpoint and CORENA Pinpoint Mobile to distribute their maintenance and flight operations documentation, meaning that component OEMs will be adopting what is their largest customer’s de facto standard.

IETP VIEWERS

6 7Leveraging CORENA Manufacturer FLATIRONS SOLUTIONS

8 9Leveraging CORENA Manufacturer FLATIRONS SOLUTIONS

IN SUMMARYThere are very few official details on the project coined the “Boeing 797”, but we know that there always will be a new aircraft programs around the corner with new requirements to support documentation, internal processes, and end-users. As the industry continues to shift towards S1000D, it is imperative that suppliers and component manufacturers proactively equip internal teams with the software and internal training that will allow them to author and deliver compliant data to aircraft OEMs and customer end-users.

Leveraging comprehensive solutions like CORENA Manufacturer can provide suppliers to with a leg-up in this ever-changing environment. To learn more about CORENA Manufacturer and how we can help your organization prepare for the Boeing 797, or any emerging aircraft program, please email us at info@flatironssolutions.com today.

Flatirons knows the importance of delivering the right information, at the right time, to the right people.

TURNING CONTENTINTO KNOWLEDGE®

Flatirons Solutions® provides solutions for content lifecycle management for large asset industries like aviation, defense, rail, and marine. For more than 20 years, it has helped manufacturers, operators, and military forces maintain and operate complex assets more effectively. Its software and service solutions help organizations to deliver the right information, at the right time, to the right people — Turning Content into Knowledge®.

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