lectweb winter 2005 now all greens
TRANSCRIPT
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L O-The Strat. Mgt. Process
Define Strategic Management State similarities
among strat. mgt. models
Reconstruct class strat. mgt. model
Define parts of model
Define fit
Provide example of fit
Define synergy
Provide example of synergy
Define feedback
Provide examples of feedback
Know parts of a SWOT anal. and how to
perform
Know purpose of SWOT analysis
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STRATEGICMANAGEMENT
Definition: The process of
forming and implementing a
mission, strategies, and
objectives to enhance
organizational performance.
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Mission
External
Environment
Internal
Environment
Strategy
&
Objectives
Implementation
D
E
S
I
R
ED
POSS IBLE
STRATEGIC
MANAGEMENT
MODEL
Feedback
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Parts of the Model
Mission- Broad outline of orgs. activity
and business make up. Includes productscope, market scope, & technology.
External Environment -Conditions outsideof the firm.
Internal Environment- Conditions withinthe firm.
Strategy- How an organization attempts toachieve its objectives.
Objectives- Desired results- WhatSPECIFICALLY the organization wants toachieve (goals).
Implementation- All activities associatedwith putting the strategy in place.
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Define Fit
1 part of model is logicallyconnected to other parts
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Provide Example of Fit
Mention and give example ofpart of model for a specific
company (e.g. Strategy).
Mention/give example for
another part for company (e.g.Implementation)
Explain why the two examples
support each other.
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Define synergy
Sum of parts of system produce
greater total when working together
than when working alone.
1+1=3
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Provide Example Synergy
Use real business example
Not ridiculous
Identify distinct parts How much independently
How much together
Why more together
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Define Feedback& Give Example
Define Collection of post implementation
results to enhance future decision
making.
Example State
strategy or objective
result
how affect future decisions
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Parts and Performance of aSWOT Analysis
Identify mission (goals)
Isolate Opportunities and Threats External Conditions
Isolate Strengths and Weaknesses
Internal Conditions
Choose strategies to avoid (or
minimize) W&T and utilize (or
maximize) S & O.
Explain how strategy accomplishes
above.
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Purpose of SWOTAnalysis
Identifying a strategy to achieveyour mission (goals) which
utilizes your strengths and
opportunities and avoids your
weaknesses and threats.
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Revising Comp.Strategy
1) Identify Mission2) Analyze External Environment
3)Analyze Internal Environment
4)List current LT strategy and LT
objectives5) Evaluate Current Strategy
6) Consider new strategies; Type of
strategy
7) Evaluate new strategies
8) Re-evaluate long-term objective.
9) Implement new strategy
a.Consider remaining draw backsstrategy
10) Feedback
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L O-Mission
Define a mission.
Know what a mission includes.
Compare and contrast a missionstatement and a mission.
Know why a mission is needed.
Know what to keep in mind when
designing a mission.
Evaluate a mission.
Define stakeholder.
Know how to reconcile the
conflicting needs of stakeholders.
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What is Mission, What
Includes What is it.
Purpose
Unique
Values of decision makers
Includes
Product scope-Needs satisfied
Market
Technology
Stakeholders
Importance
Claims
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Compare Contrast: Mission
and Mission Statement
Mission
Needed
Communicated in
multiple ways
What is beingsupported.
Few organizations
have.
Content same
Mission Statement
Helpful
Written or Oral
communication
One potential formof support
Many organizations
have.
Content same
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Why Needed
Purpose Screening
Guide
Resource allocation
Strategy
Tone
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Keep in Mind whenDesigning a Mission
Duration Unique
Motivating
Permeate Organization Realistic
Mean it.
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Evaluate a Mission
Make sure to: Include needed parts.
Meet needs.
Keep everything in mind.
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Define Stakeholder
Any group that has a justifiablereason for expecting a firm will
satisfy their claims in a
responsible manner.
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Reconciling the Needsof Stakeholders
Decide importance. Understand specific claims.
Have mission reflect importance
and claims.
Be willing to reassess.
Try not to antagonize any
stakeholder.
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LO: The ExternalEnvironment
Define and distinguish among three levelsof environment.
Understand the need to assess the externalenvironment.
List the five elements within the remoteenvironment.
Define key success factors.
Know errors regarding KSFs.
Define & give example of industryspecific ratios.
List five forces and know the differenceamong the forces.
Define underlying factors.
Know how underlying factors affect thestrength of a force.
Know how to use information from fiveforce analysis to form strategy.
Perform a five force analysis
Know the three types of conclusionsderived from a five force analysis.
Know major point about operatingenvironments.
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Define and Distinguish among the 3
Levels of Environment.
Remote Environment
Industry Environment
Operating Environment
- Economic
- Social- Ecological
- Political
- Technological
Key Success Factors
Industry Specific Ratios
Five Force ModelDriving Forces
Strategic Group
Labor
Creditor
Customers
Suppliers
The Firm
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Define Levels ofEnvironment & Know
Differences Define
Remote Environment: Originatesbeyond, & irrespective of a firmsoperation. Difficult for 1 firm toinfluence.
Industry Environment: Collection offirms offering similar products orservices, & the entities directly relatedto those firms (Includes five forces.)
Operating Environment: Those entitiesthat the specific firms deals with.
Distinguish As one moves from remote to operating
environment: More control
More immediate surroundings
There are fewer participants
Lines between is blurred.
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Remote Environment:Five Elements
Elements
Economic: Disposableincome, inflation, interestrates, etc.
Social: Collective beliefs,values, attitudes, opinions &
lifestyles reflected by society. Political: Taxes, laws, gov. as
customer and competitor.
Technological: Computers,
faxes etc. Ecological: Pollution, fewer
resources.
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Industry Environment:Key Success Factors
Definition Skills, resources, & activities.
Especially important to survival ofalmost all participants in a specificindustry.
Does not assure success.
Relationship to Performance Missing KSF--- Firm Failure
Threshold Level of KSF -- PossibleSurvival
High level -- Survival to superiorperformance.
Sometimes need something more thanKSFs for superior performance
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Manager Errors: KeySuccess Factors
Believe having athreshold level on allKSFs is enough for highperformance.
Below a threshold levelon 1 or more.
Investing (time, effort, $,etc.) in a KSF beyond point of meaningfulreturn.
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Define/Give Example
of Industry SpecificRatio
A ratio especiallyimportant to aspecific industry.
Helps determineprofitability.
Often capturesutilization of
scarce resource.
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Finding A Prom DateMovies
Redwings
Students
at School
Nearby
University
Tuxes,
Dresses
Dates
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Industry Environment:Five Forces
Competitive Rivalry (Sellers)-Other firms within the industry.
Potential Entrants - Companiesformerly not in the industry.
Substitutes - Firms from otherindustries that offer products orservices fulfilling similar needs.
Suppliers - Those companies
who supply the industry withproducts or services.
Buyers - Those companies orindividuals who purchase the
industrys product or service.
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Define UnderlyingFactors
Underlying factors:Conditions thatincrease the power of a
given force. Each force has its own
unique set of
conditions orunderlying factors.
UNDERLYING FACTORS THAT MAKE FORCES STRONGER
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UNDERLYING FACTORS THAT MAKE FORCES STRONGER
Competitive rivalry (jockeying for position) is a powerful force given the following underlying
factors:
1. Many competitors (Compared to other industries)
2. Competitors equal in size and/or very large3. Slow growth in demand
4. High fixed costs
5. Undifferentiated products
6. High exit barriers
Potential entrants are a powerful force given the following underlying factors:
(NOTE: If potential entrants are powerful, it is easier for outsiders to enter the industry. This isfavorable to those not in the industry, but makes the industry less desirable to those participating in it.)
1. The industry has few economies of scales2. Easy access to technology and know-how
3. Little product differentiation (no loyalty)
4. Low capital requirements
5. Few cost disadvantages independent of size
6. Easy access to distribution channels
7. Few government rules that deter entry
Substitute products are a powerful force given the following underlying factors:
1. The price of substitutes is low compared to your industry
2. The benefits are high compared to your industry
3. There are low switching costs when purchasing substitutes
Buyers are a powerful force given the following underlying factors:
1. They purchase in large volume or there are few buyers
2. Your products are undifferentiated
3. Your products represent a significant percentage of a buyer's total costs
4. The buyer is not very profitable5. Quality of your product is not important to buyer
6. Your product does not save buyer money
7. The buyer can integrate backward
Suppliers are a powerful force given the following underlying factors:
1. There are few suppliers -they are more concentrated than your industry
2. The suppliers' product is differentiated
3. Supplier product has few substitutes
4. The supplier can integrate forward
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Using information from fiveforce analysis to form strategy
1. Identify industry (Where in the
distribution chain does it fall). Who are
the suppliers and buyers?2. Identify a strong force (Porters 5 Force
Model) relative to the industry
3. Clearly identify underlying factor that
makes the force strong (If doing as part ofpaper 1, question 1, provide specific
support from the article)
4. Mention the specific firm within the
industry (center box, competitive rivalry)5. State what is being done to contend with
the underlying factor. (If doing as part of
paper 1, question 1, provide specific
support from the article)
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Performing A Five ForceAnalysis
1. Specify industry
2. List all five forces
3. For each force, indicateimportant underlying factors
4. Summarize the strength of eachforce based upon the numberand importance of underlyingfactors.
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Force Im orta t erlyi g
Factors
tre gt
ofForceomp.ivalry
otent.ntr.
ubs
uyer
uppl.
erforming A 5 Force Analysis
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3 Types of Conclusion Derivedfrom 5 Force Analysis
1. Determine the strongest forces
e.g., Competitive Rivalry & NewEntrants
2. Determine which underlying factors aremost important by determining the onesthat have greatest influence on thestrongest forces.
e.g., High fixed costs,
Undifferentiated products.
3. Determine industry attractiveness & comp.riv. based upon strength of forcescombined
e.g., Industry not attractive.Rivalry intense.
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Major Point aboutOperating Environments
General conditions in an
industry (e.g., power of a force
or underlying factors) may
differ from the conditions
within a specific operatingenvironment within the
industry.
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Strategic Group MapShoe Industry
Quality
Low
High
Marketing Expenditure
Low High
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Why Conduct StrategicAnalysis?
Simplifies analysis. Ident. competitors
Finds uncoveredspaces.
Isolates factors that
might hurt/help somegroups more thanothers.
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L O-Internal Environment
Know parts of value chain and how
to conduct a value chain analysis.
Know the definition of a core
competence.
The attributes of a core competence.
Know what makes a strength or
weakness relevant.
Parts of Value Chain
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Parts of Value Chain
Conducting Analysis Parts (In book) Primary activities parallels flow of
goods.
Support activities affect each ofprimary activities
Effectiveness/efficiency in activities
affects profit margin.
Conducting Analysis
Mention one part of value chain
Describe activity as it relates to company
(For support activity, describe how affects
several primary activities).
Specify whether activity differs from
others in industry
Indicate likely affect on profit margin
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Core Competence:Def. & Attributes
Core competence: A companys
skills, capabilities or resources
that serve as a basis for building
a sustainable competitive
advantage. Attributes
Valuable
Rare
Imperfectly imitable
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Define Competitive
Advantage (CA) & Relate toCore Competence
CA: A fairly SUSTAINABLEadvantage over competitors
resulting in above average
performance
Relationship
Strategy SelectionCompetitive
Advantage
Core
Competence
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Define Porters GSs
Differentiation: The product orservice is unique. Appeals to a broad
segment of the market because ofsuperior features or attributes. Maycost more to produce but companycan charge more.
Low cost provider: The product or
service is basic. Appeals to a broadsection of the market. The companyhas a lower cost structure than allrivals.
Focus: Focuses on a narrowcustomer group and differentiates itsoffering based upon the uniqueneeds of that group or is able todevelop a lower cost structure due tounique attributes of that group.
Porters Recommendations
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Regarding GSs
Use just 1 GS
All effortstowards 1 GS.
Zero tradeoffsAvoid stuck in
middle. Occasionally can find win win & advance in more than onestrategic direction
Th R l i hi b
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The Relationship betweenGSs and CA
Passionately pursuing 1 GS ---> CA.
Superior profits
Differentiation -- Higher pricecompensates for higher cost.
Low cost - Same price as competitorbut bigger profit margin or lower pricesame margin per unit but more volumeso greater profits.
Focus -- Either of the above butcharacteristics of segment allows.
Different skills & core competencies Differentiation
Low cost Focus
Relationship
Different
GSs
Competitive
Advantage
Different Core
Competence
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$10 Auction
Playing for real money!!!! If you
are not willing to possibly losemoney do not become involved!!!!!!
Absolutely no talking once biddingbegins. Use hands to indicate bids.
Bidding starts at 50 cents andincreases in increments of50 cents.
You cant bid twice in a row.
The highest bidder will get the $10
but must also give me their bid. The second highest bidder must pay
me what they bid.
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The Relationship betweenGSs and CA
In part, to gain CA
Signal
Retaliate
Resources in one direction
Be only one seriouslycompeting in that way.
Develop unassailable position.
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Best Cost ProviderDef & Relationship to CA
Def: Product or service is not
unique and is notbasic. Represents abetter value than competitiveproducts. Lower price for similarbenefits or same price for more
benefits. Company must have costadvantage over CLOSE compets.This strategy was not mentioned byPorter in his original work.
Book says can lead to CA. Greatermarket share, possible more profitsper unit. What would Porter say? Why?
LO ODI
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LO: ODI
Know advantages anddisadvantages of first moving.
Know factors that makeinnovations harder and easier toadopt.
Be able to do a break-evenanalysis based upon fixed cost,variable costs, and price.
Be able to calculate $ amount ofcustomer benefits in ODI case
ODI
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ODI:
1. What factors about the product and market wouldmake it easier to convince farmers to adopt thelenses. (Think in terms of the nature of the product,generalizations about farmers, etc.)
2. What factors would make it harder to convincefarmers to adopt the lenses? (Objections one mayhave to overcome, nature of the product,generalizations about farmers, etc)
3. Why might it be easier or harder for the market toaccept this product than it would be for market, ingeneral, to accept new products, in general?
4. What are the benefits of being THE FIRST to goahead with the contact lenses. Why would one wantto beat the competition?
5. What are the drawbacks of being THE FIRST? Whywould one choose to wait to introduce the product?
6. Given the assumptions of the case, how manylenses would ODI have to sell in year 1 to breakeven?
7. What specific dollar amount does the farmer gainper chicken per year if they adopt the lenses?
8. Which generic strategy would you follow in year 1?WHY? What specific strategy would you follow?Sell to whom, where, how big a market? WHY?
Test 1
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About 30 to 35 multiple choice questions 60% of test
(About 10 to 15 of which will be on readings)
4 essay questions 40% of test
Learning objectives from READINGS for the first exam.
(To avoid thinking about the wrong article when asked a question on the test, it might be
helpful to be familiar with the names of the articles)
The articles on mission statements make some recommendations regarding who should be
involved in developing a mission statement --- make sure that you are familiar with their
recommendations.
From page 93 and 94, understand the three ways in which a five force analysis might
influence the formulation of strategy. Make sure you have an in-depth understanding of
each way.
What are the four things that lead to sustainability (pages 64-68)? Make sure you
understand each.
Within each primary and support activity there are three activity types that play a different
roll in competitive advantage. (Page 81-82). Be familiar with each.
On pages85
and86
understand what the article means by vertical linkages.
From page 121, know the common required skills and resources and common and the
common organizational requirements for each generic strategy.
On pages 123 and 124 know the risks associated with each generic strategy.
On page 128-129 know the conditions that lead to pure strategies and the conditions that
lead to mixed strategies.
From pages 97 to 107, be able to describe the characteristics associated with each of thecompetitive environments (emerging, high velocity, maturing, stagnating, and fragmented
industries) and strategies for competing in each.
Be able to distinguish between multicountry and global strategies (pages 109 and 110).
Multiple choice questions relating to lectures for the first exam.
Multiple choice questions will relate to the learning objectives.
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Essay Topics For Exam 1
Rules for essays requiring that you come up with a business example:1) The example should notbe something used in class or book;
2) The example should be unique.
Essay question 1
Use a SWOT analysis to determine a strategy to reach a personal goal that is important to you. If you
have done this in advance it can be turned in with the test. Follow the same format used on the sheet
describing Magnum's strategy. Only include 1 opportunity, 1 threat, 1 strength, & 1 weakness.
Essay question 2
Essay question 2 will be about 1 of the items below. (You will learn which at the time of the exam).
For all of the items below, use an actual company or industry in your example. Also to receive full
credit, your example should come from a newspaper, magazine or Internet article which is less then 2
months old. Although the article does not need to use the same terminology that the class used, it
should illustrate the general concept. Feel free to be creative. You will also need to include the
article with your test. DO NOT WRITE (OR TYPE) ON THE ARTICLES prior to the test. Since
you do not know which of the above items will be on the test, to be fully prepared, you need to bring
in articles for each of the items below.
Provide an example of fit.
Provide an example of feedback.
Provide examples of key success factors.
Provide an example of an industry specific ratio.
Provide an example of synergy.
Essay question 3
You will be asked to do a break-even analysis.
Essay question 4 will reflect one of the four items below.
Relate the value chain to an actual company. Be able to identify and explain each part of the value
chain.
Reconstruct the strategic management model developed in class Including being able to give an
example of each part.
Use an example to illustrate the relationship between core competence (Know traits of core
competence according to lecture), strategy and competitive advantage.
Conduct a five force analysis for an actual industry. Be able to mention two underlying factors foreach force and explain how they affect the force.
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Take Home Exam Question.
Conduct a SWOT analysis to determine a strategy to reach whatever personal goal is important
to you. You may not, however, choose for your goal, landing a job, getting a promotion, losing
weight, getting in better shape, or graduating. Only list one opportunity, one threat, one
strength, and one weakness. You will be graded on writing style (which includes how clearly
you label your answer) as well as content. The example below includes the format you should
use to answer the question.
Example: How might Magnum use a SWOT analysis to form a strategy to achieve a personal
goal. Assume Magnum is caught on a dessert island with a 12 foot tall villain who wants to kill
him.
Step 1: List the goal and indicate a strength, weakness, opportunity and threat.
Goal: To continue to live.
Strength: A very good swimmer
Weakness: Magnum's small size
Opportunity: Mainland is 1/4 mile away.
Threat: Villain with a club
Step 2: Choose a strategy
Magnum should swim to shore.
Step 3: Defend your choice by showing how your strategy utilizes or maximizes the importance
of the strength and opportunity and avoids or minimizes the importance of the weakness and
threat.
Swimming to shore utilizes Magnum's superior ability to swim thereby maximizing his strength.Swimming to shore allows Magnum to reach the mainland, thereby maximizing the opportunity
that it is only 1/4 mile away.
Swimming to shore minimizes the importance of Magnum's weakness because being large does
not make one a better swimmer.
Swimming to shore minimizes the importance of the villain's club because he will not able to
hold on to it while swimming after Magnum.
LO: Strategic Treatment ofConclusions from 5 Force
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Conclusions from 5 Force
Analysis
Know why one does a 5 forceanalysis
Know 3 strategies firms canselect to contend with lowindustry profitabilty
Know 3 strategies firms canselect to contend with strongforces
Know 3 strategies firms can
select to contend with importantunderlying factors
Strategic Treatment ofConclusions from 5 Force
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Conclusions from 5 ForceAnalysis
Conclusion: Potentially low industryprofitability Strategic Treatment
Avoid industry
Diversify
Locate profitable operating environment
Conclusion: A strong force is ... Strategic Treatment
Emphasize in planning
Locate operating environment where force is weaker
Develop strength to contend with force
Conclusion: The most imporant underlyingfactor is... Strategic Treatment
Change underlying factor
Develop relevant strength to contend with underlyingfactor
Locate operating environment where underlyingfactor is less important
LO: The Grand Strategies
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LO: The Grand Strategies
Know the difference betweengeneric strategies and grand
strategies. Know which of the grand
strategies are corporate level andwhich are business level.
Know how to define and identify(distinguish between) each of thegrand strategies.
Know some of the advantagesand disadvantages of each of thegrand strategies.
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Difference between Genericand Grand Strategies
Grand strategy more specific.
Generic strategy guides choice
of grand strategy
Grand Strategies: Distinctions, Level,
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& Adv. & Disadv.
Apple develops first micro-computer
3M develops the post -it note pad
Coke acquires bottling facilities (or builds own)
A major oil company moves into retail gas stations
Stu Leonard Dairy Market opens salad bar and startsselling ribs
Pepsi splits from restaurants operations.
Agilent and Hewlett Packard
KFC advertises When did you last have KFC? Havesome today.
Skin so soft sells their skin softener as a bug repellent
GM and Toyota get together to produce the Geo
Kmart and Yahoo launch internet site
Iacocca takes over Chrysler; stops producing larger cars
A cigarette company, Philip Morris buys Miller beer.
A Maine ski resort buys a company that repairs air-conditioners in Florida
Diamler Benz buys Chrysler
Eastern Airlines-Sells shuttle to Trump, routes to Deltaand Continental and planes to other companies.Eventually they close their doors.
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LO: CITA
What general factors lead to the
formation of a new venture? What critical success factors are
important to new ventures
How did the remote environment
influence CITA
What were the differences and
difficulties of dealing with diverse
cultures.
How can several concept be used to
help CITA choose a product line.
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LO: Wendys What were key environmental
considerations in the fast-food industry atthe time Wendy's entered the market?
What was Wendy's earlystrategy/objectives/mission?
Which of Porter's generic strategies wasWendy's following, early in the case?
Evaluate Wendy's early strategy.
What were Wendy's functional strategies?
How did Wendy's functional strategiesrelate to their strategy?
How did functional strategies support eachother?
Why did Wendy's change from it's initialstrategies?
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Implementation Overview Functional strategies
Support Strategy
Support Each Other
7 S
Strategy
Staff Structure
Skills
Systems
Shared values
Style
Institutionalizing the Strategy
Controls
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Paper2. Due on the last day of class.
Find business articles, less than 8 months old, about companies that illustrate the grand
strategies. You need to use one article per strategy. The article does not need to use the
same terminology as the class. Highlight or underline the two sentences in the article that
most clearly reflects the strategy chosen. Although the paper should be understandable even
if someone has not read the article, you still must include the article with your paper. Youwill be graded on writing style, as well as, content. The assignment must be typed. You may
NOT help each other finding articles.
1) Write one or two paragraphs that clearly explains why you think the article illustrates the
strategy you have chosen. Be very specific.
2) As per ourclass discussion, clearly indicate one of the major advantages (i.e., an
advantage mentioned on the overhead) and one of the major disadvantages (i.e., a
disadvantage mentioned on the overhead) typical of that strategy.
3) Explain how the advantage and disadvantage apply to your example. Be very specific.
Normal Assignment: If you turn in 11 of the grand strategies, you may earn up to a
maximum of40/40 point
Reduced Assignment: If you turn in 7 of the grand strategies, you may earn up to a
maximum of30/40 points.
Do not count combination strategies as one of the grand strategies!
TEST 2:
KNOW LEARNING OBJECTIVES FROM CLASS LECTURES SINCE THE MID-
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TERM.
About 30 multiple choice questions 60% of test (90 pts)(About 8 will be from readings,
19 on lecture material since the last exam and 3
questions from pages 97 to 107 (Be able to
describe the characteristics associated with
each of the competitive environments
(emerging, high velocity, maturing,
stagnating, and fragmented industries)
and strategies for competing in each).
4 essay questions 40% of test (60pts)
Essay Question 1: There will be one essay question on one of the topics below.
A) Apply the three tests of a diversification move. Use a real company in your example
(although, the company does not actually have to be diversifying). Your example should be
unique. What outcome is needed for the test to suggest that the move will enhance
shareholder value. Your answer should clearly indicate that you understand what each of
the tests of diversification is. Your answer should be at most 7 seven sentences.
B) Give two examples from the Wendys case illustrating how functional strategies
supported business level strategies and two examples of how strategies from different
functional areas supported each other.
C) Using concepts from the lecture build a case that CITA should pursue the glazed
mosaics. Find at least one reason why you would not blindly follow the analysis!
Essay Question 2: The instructor mentioned several policies that might lead him to
achieving his goal of having members of his entrepreneurship class who are not members of
a specific group provide feedback to other groups in the class on that group's project.A) What ONE change could lead the instructor to achieve this goal. Justify your answer
and make sure your answer relates to the seven "S" model. This answer should be no more
than two sentences max.
B) I will ask how you might adjust or change an S to help achieve the instructor's goal. I
will specify which S during the exam. Make sure your answer clearly indicates that you
understand the definition of the S. Your answer to part B does necessarily imply that this is
the only change that you would make.
TEST 2 Continued:
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Essay Question 3: To successfully implement a strategy, all aspects of the company and
the company's environment should "fit" together. Collectively, the Rothchilde article andthe Deshpande article suggest that BCG quadrants (e.g., dog, cash cow, question mark or
star), type of leaders, cultures, strategies, and industry lifecycle stages should all fit together
(see attached sheet). For the exam be ready to justify the articles choices of how specific
types of leaders, cultures, strategies, industry lifecycle stages and quadrants fit together -- I
will specify which quadrant at the time of the exam. This question MAY be open note.
Your answer should be no more than 7 sentences max.
Essay Question 4: This question will require that you use the "Competitive Advantage to
Corporate Strategy" and the "Corporate Strategy: Quest for Parenting Advantage" articles to
analyze B&D's diversification strategies. The specific question(s) will be a subsection ofthe questions asked on the handout on B&D (See next page). Also see the handout for more
specific grading criteria. This question(s) MAY be open note. You will have a total of one
half hour to answer essay questions 3 and 4.
Multiple Choice Questions from Readings:
Be able to define each of the concepts of corporate strategy and know in general how
effective the article thinks each of the strategies usually is. (page 157 to page 166).
Know what managers' biggest mistakes are when diversifying according to page 179.
Know the questions one should ask when assessing a business strategy (page 182).
Know entire reading on Designing Organizational Structure (Beginning on page 532)
Other multiple choice questions from the readings will relate to issues studied in
preparation for the essay questions.
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LO: Seven Ss
Be able to define each S
Be able to give an example of
each S
Understand Major Points of7 S
Model
Define & Example of7 S
Strategy-The plan to achieve
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Strategy-The plan to achieve
objectives, mission --- How?
Staff - People
Hard --Pay Scales, Formal
training, Selection, Etc Soft--Morale, Attitudes
Structure-- How to divide and
coordinate tasks
Skills--What firm does best
Systems--Formal and informal
procedures that make org go
Shared values-Culture-Beliefs,
Traditions, and Operating style.
Style-Top level- Leadership.
LO: Staff Structure &
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LO: Staff, Structure &
Skills What are elements of staff
Relate staff to a companys
strategy
What are elements of structure
Know the three rules of
structure
Relate structure to a companys
strategy
Relate skills to concepts in priorparts of course.
Relate skills to a companys
strategy
LO: Systems, Shared
Values, & Style
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, y
Types of systems
Types of reward systems & major
message
Relate systems to a companysstrategy
Know the importance of shared
values (Culture)
How to identify shared values
How to manage culture
Relate shared values to a companys
strategy
Why listen?
Relate style to a companys strategy
Shared Values
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Importance
very --- esp to implim.
How identified
Shared stories
Org winners
How to manage culture
Set example Get dominant core
Relate culture to strategy