learning to learn
TRANSCRIPT
Learning To Learn
Learning is not compulsory... neither is survival. - W. Edwards Deming
DoesYourAgileProcessEncourageLearning?
TroyTu'[email protected]@troytuAle
leanagilekc.com
TITANIUMSPONSORS
Pla4numSponsors
GoldSponsors
wirestreamenabling ideas
TM
Learning Outcomes
• Feedback Loops • Tacit Knowledge • Double Loop Learning • Learning and Culture
• Small Batches / Lean Startup • Retrospectives • Improvement Kata
Models
ApplicaEon
LearningistheConstraint!
Coding is Learning
For the programmers in the room, imagine writing a relatively complex algorithm that
takes about a day to complete… Nowdeletethecodeandwritethealgorithmagain.
Howlongdoesittakethesecond5me?
The Work is Learning
Idea Analysis Design Build (Dev) Test
“Learning”Phases “Execute”Phases
Deployment
Idea Analysis Design Build (Dev) Test Deployment
“Learning”Phases “Execute”Phases
Production
Learning Through Feedback Loops 2 digit lottery example:
We can buy a two-digit lottery ticket for $1. A winning number pays off $100.
BuyTwoDigitsattheSameTime:
Pay $1
Make Nothing
Make $100
99%
1%
BuyTwoDigitswithFeedback:
Pay $0.50
Make Nothing
Pay $0.50
90%
10%
Make Nothing
Make $100
90%
10%
ExpectedPayoff:Zero
ExpectedPayoff:$0.45
Reinertsen,ThePrinciplesofFlow
Learning Through Feedback Loops
Doing
Done Backlog
F
H E
C A
I
Development To Do
Done Doing Done
G D
A D
P1 B
T
Testing Analysis
Doing
Team
P InternalStakeholder
C Customer
Howquicklyarewelearning?
“We can know more than we can tell.”
TacitKnowledge:LearningandknowledgethatcannotbewriAendown,andisdifficulttoexpressthroughlanguage.Itrequiresasharedexperiencetounderstand.
TacitKnowledge
ExplicitKnowledge
Tacit Knowledge
TacitKnowledgeExamples:
• Playinganinstrument• Speakingalanguage• InnovaEonskills• Leadershipsocialskills• Sales• Humor• DeliveringSo^wareValue
AllrequireaSharedExperiencetolearn.
Single and Double Loop Learning
Themostcommonstyleoflearningisjustproblemsolving—improvingthesystemasitexists.
SingleLoopLearning
Morethanjustfixingtheproblem,thisstyleoflearningquesEonstheunderlyingassumpEons,values,andbeliefsbehindwhatwedo.
DoubleLoopLearning
--ArgyrisandSchon,TheoryinPrac6ce,1974
Single and Double Loop Learning
Results(WhatweGet)
StrategiesandTechniques(WhatweDo)
AssumpEons(WhatweBelieve)
Leadsto
Informs
LeadstomoreeffecEve
QuesEonbeliefsandassumpEons
--ArgyrisandSchon,TheoryinPrac6ce,1974
What is Culture?
Cultureisapa'ernofsharedtacitassump4onsthatwaslearnedbyagroup…thathasworkedwellenoughtobeconsideredvalidand,therefore,tobetaughttonewmembersasthecorrectwaytoperceive,think,andfeel...--Schein,EdgarH.TheCorporateCultureSurvivalGuide
Schein’s Three Levels of Culture
(Visiblestructures,behavior,language)
(Espousedvalues,goals,philosophies)
(Underlyingbeliefs,tacitassumpEons)
Changingcultureisfundamentallyachallengeoflearning
ArEfacts
Values
AssumpEons
Application of Learning Models
ü Feedbackloopsenablelearningü Smallbatchesallowustoacceleratefeedbackloopsü MuchofourKnowledgeisTacit,sowemustactonit
beforeitevaporates.ü ReflecEontoolslikeretrospecEvesenabledouble
looplearningü ImprovementKataprovidesstructureforsingleand
doublelooplearning
Feedback Loops
Ries,TheLeanStartup
Tacit Knowledge
Practices that enhance tacit knowledge learning: 1. Real-time standup meetings 2. User Story writing as a whole team 3. Limiting WIP
Theory-In-Use vs. Espoused Theory
Theory of Action
EspousedTheory Theory-in-use
EspousedTheory Theory-in-use
≠
=PreventsDoubleLoopLearning
EnablesDoubleLoopLearning
--ArgyrisandSchon,TheoryinPrac6ce,1974
Retrospectives
RetrospecEvesarereflec6ontoolsforteamsandorganizaEons
SingleLoopLearning DoubleLoopLearning
Team systemgovernedbytacitassumpEons
Improvement Kata
TheImprovementKataconceptcomesfromtheToyotaProducEonSystem
Improvement Kata
PracEcalToyotaKataFormat:
ImprovementThemeNow/CurrentCondi4on
NextTargetCondi4on
Defini4onofAwesome(vision)
FirstSteps
--JimmyJanien,CrispBlog,2013
Improvement Kata Let’sExercise!
• WorkinGroupsof2and3• SharecurrentcondiEonideasanddecideonone• CreateaKataBoardasagroup
OurGoal:TocreateanImprovementKataCandidate
Improvement Kata
MakeyourownKata
ImprovementTheme
--JimmyJanien,CrispBlog,2013
Defini4onofAwesome(vision)
Now/CurrentCondi4on
NextTargetCondi4on
FirstSteps
Learning To Learn
Learning is not compulsory... neither is survival. - W. Edwards Deming
DoesYourAgileProcessEncourageLearning?
TroyTu'[email protected]@troytuAle
leanagilekc.com