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Overview: SAP LearningSolution

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SAP Online Help 14.07.2005

Overview: SAP Learning Solution 60_2005_Q3 2

Copyright

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Overview: SAP Learning Solution ............................................................................................. 6

Business Package for Learning (mySAPERP) 1.0 ................................................................ 8

Learning Portal..................................................................................................................... 10

Technical Settings for the Learning Portal (Configuration) .................................................. 10

Technical Settings for the Learning Portal........................................................................... 11

Description of the Functions for the Learner........................................................................ 12

Current Training Activities (Training Home)..................................................................... 12

Messages and Notes .................................................................................................... 14

Information........................................................................................................................ 14

Search Function ............................................................................................................... 15

Customer-Specific Course Offering ................................................................................. 16

Course Catalog ................................................................................................................ 16

Subject Area ................................................................................................................. 17

Time-Independent Course ............................................................................................ 18

Time-Dependent Course .............................................................................................. 19

Course Registration ...................................................................................................... 21

Curriculum..................................................................................................................... 21

Curriculum Registration ................................................................................................ 22

Curriculum Cancellation................................................................................................ 23

Learner Account ............................................................................................................... 23

Training Activities.......................................................................................................... 24

Course Prebookings ..................................................................................................... 25

Favorites ....................................................................................................................... 25

Qualifications Profile ..................................................................................................... 26

Profile Matchup............................................................................................................. 26

Settings ......................................................................................................................... 27

Course Appraisal .............................................................................................................. 28

Collaboration Room.......................................................................................................... 28

Configuration of Functions by the Administrator.................................................................. 29

Configuration: Messages and Notes ................................................................................ 29

Configuration: Information ................................................................................................ 30

Configuration: Customer-Specific Course Offering .......................................................... 30

Configuration: Course Catalog......................................................................................... 30

Configuration: Cancellation of a Curriculum..................................................................... 32

Configuration: Qualifications Profile ................................................................................. 32

Configuration: Settings ..................................................................................................... 32

Configuration: Course Appraisal ...................................................................................... 33

Configuration: Profile Matchup......................................................................................... 33

Configuration: Collaboration Room .................................................................................. 33





The learning profile helps you keep track of activities and provides you with personaldecision support at your PC. It gives you an overview of current, upcoming, andcompleted learning units. The profile matchup feature provides additional help. Bycomparing the qualifications profile with position requirements, SAP Learning Solution can automatically generate appropriate course offerings.

A tutorial system, the Content Player, monitors your personal learning process. Thelearner is guided through the course depending on his or her progress and according todidactic strategies.

All learning content is stored and administered in the Content Management System(CMS). Additional WebDAV-compatible folders (WebDAV = Web-based DistributedAuthoring and Versioning) can be used if necessary.

• Training Management

Training Management supports both Web-based learning methods and classroomlearning by providing access to the virtual learning environment in the learning portal.Training Management is an integral part of SAP Learning Solution .

Content Management helps the training administrator to plan and design the course

catalog [Page 16]. There is direct link from the catalog structure to the content stored inContent Management.

As training administrator, your tasks range from course planning and organizationthrough course [External] appraisal. For example:

You create and maintain the course catalog that is available to the learner in theLearning Portal.

You create classroom training, Web-based training or curricula in the coursecatalog.

You enter the date, place, and room for classroom training.

You link a Web-based course to the content stored in the Content ManagementSystem.

You allocate a course the prerequisite qualifications needed to take it and thequalifications that can be achieved by successfully passing it. This information isverified in the Learning Portal when a learner books or completes a course.

You assign the respective target group to the course.

You assign a collaboration room to the course to enable wide-ranging Webcommunication.

You perform follow-up activities for a course and handle the associatedcorrespondence.

The above tasks are carried out in Training Management of the SAP system.

•

Authoring EnvironmentAs author or instructional designer, you are responsible for the course content:

You create and structure the course content and tests.

You store the created content in the Content Management system.

You publish the completed content in the application system so that the courseadministrator can find and assign the reference to the relevant course contentwhen he or she creates WBTs.

The Authoring Environment contains tools that authors and instructional designers canuse to create course content and tests. External authoring tools can be easilyintegrated into the Authoring Environment.





Business Package for Learning (mySAPERP) 1.0

OverviewLearning is a central component of every company. Knowledge transfer within companies isneeded at an ever-increasing pace. SAP Learning Solution offers a comprehensive Web-based solution that is cost effective and efficient, to optimally satisfy all your employees'learning needs. It provides employees with a learning portal where they can flexibly puttogether and work through their very own training programs anytime, anyplace. The LearningPortal is the employee's individual, personalized learning environment.

The rapidly changing, dynamic technological developments of the present are making thetraditional cycle of schooling-training-career-retirement a thing of the past. Lifelong learning isa challenge that learners, employees, and employers are equally faced with. The growingdemand for training and education is accompanied by rising costs for the company.

Traditional classroom training ties up time and resources, takes employees away from theirday-to-day tasks, and drives up expenses.

This situation calls for new technologies and new strategies. Internet and intranet provide thesolutions. The employee's PC at work or at home becomes a personal training center. This iswhere the threads of individual training and education come together, independent of timeand place, flexible and adaptable on demand. With a simple mouse click you access theLearning Portal where all course offerings are managed and every kind of computer-basedlearning, knowledge transfer and communication is supported.

You can use SAP Learning Solution to meet multiple needs:

• To supplement the existing training offering in your corporate curriculum

• It can help to cut the cost of training by providing more learners with easier access to

training measures.

• Consultants on the road can use e-learning to improve efficiency and know-how. Fieldpersonnel can access real-time training without needing to be physically present, andlearners seeking to improve their own skills can conveniently access the corporatetraining offering from their own homes.

At the focal point of SAP Learning Solution are learners, authors or instructional designers,and training administrators. The chief components of the solution are:

• Learning Portal [Page 10]

The learner accesses the SAP Learning Portal from a PC. The Learning Portal is theinteractive hub of the learner's individual training activities.

• Learning Management System (LMS)The LMS controls the individual learning process and guides the learner throughcourses depending upon individual learning patterns and progress according to didacticstrategies. Data on learning progress, achieved learning objectives, and test results isstored.

• Authoring Environment

Course authors can benefit from the templates in the LMS's modern authoringenvironment to create or change course content quickly and efficiently, tailored to theneeds of specific groups of persons. They can reuse existing course content andintegrate interactive elements such as simulations or tests. Metadata appended tolearning objects provides more detailed information about them and their components.

One of the advantages of this is that it enables the learning-specific assignment of alearning object within the course structure:





Example

Overview

As a prerequisite for another learning object

This makes it possible to adapt courses consisting of a set of learning objects on the flyto suit different learning situations. You can flexibly adapt the same course to meet theneeds of a learner who requires only a brief overview of a topic and those of a learnerwho wants to invest more time to acquire a more thorough knowledge of the subject.

When planning and creating the course catalog, the training administrator has directaccess to the content created in the Authoring Environment.

External authoring tools can be integrated seamlessly.

• Content Management System (CMS)

All learning content is stored and administered in the Content Management System.Some of the functions offered include:

Status and version management for learning objects

Push and pull mechanisms

Workflow support

Intelligent search functions according to didactic or content-related criteria

In addition to its own Content Management System, SAP Learning Solution offers aWebDAV interface (Web-based Distributed Authoring and Versioning), which enablesuse of WebDAV-compatible storage.

Business Benefits

SAP Learning Solution offers you the following business benefits:

• Reduced costs

You can reach more target groups with your training and education programs.

You can save on travel costs and reduce absent times.

You can create and manage modular learning objects.

You can reuse learning objects.

• Increased sales

Directly: you make learning a business segment in its own right.

Indirectly: you can increase effectiveness since content is available online andcan be accessed anytime, anywhere.

• You increase the value-added component and the motivation of your employees.

You align learning objectives to corporate strategies and can monitor theireffectiveness using tests.

You increase the market value of your employees.

You provide learning content that is tailored to the employee's role.

Supported Roles

• Learner

Users of the Learning Portal. The learner encompasses the user roles employee andcourse participant .

• Training administrator

• Author





Availability and System Prerequisites

SAP Learning Solution has its own price model. You purchase one SAP Learning SolutionUser per user.

Delivery of the Business Package SAP Learning Solution is planned for the fourth quarter of2005.

The Business Package is available in the languages of SAP Learning Solution .

You require the following platforms and mySAP solutions for SAP Learning Solution :

• my SAP ERP 2005 powered by SAP NetWeaver

• The Business Package in the languages of SAP Learning Solution .

SAP Learning Solution contains all of the functions of Training Management and most of thefunctions of Personnel Development .

Learning PortalThis iView gives you access to the Learning Portal . You can put together role- and task-specific course content, and offer employee-specific information to individual employees andgroups of employees thanks to the personalized portal access. This includes information on:

• Your learning activities

• Your learning progress

• Information pertaining to learning / training generally

The clearly structured portal is tailored to suit the learner's needs and contains the company-

specific training curriculum in the form of a course catalog [Page 16]. The course offeringranges from traditional classroom training, through virtual classroom sessions (VC),computer-based training (CBT), down to Web-based training (WBT).

The learner searches for a course in the portal, books or cancels it as required, or tests thelevel of knowledge acquired in the course.

A personalized learner account [Page 23] keeps the learner informed about courses that areplanned, in process, or completed.

Technical Settings for the Learning Portal(Configuration)

Prerequisites

As administrator, you have carried out the following steps for SAP Learning Solution:

• You have imported the SAP Learning Solution Add-On LSOFE 600 and LSOCP 600into the Web Application Server 7.00 with J2EE.

With the Add-On LSOFE 600, you have installed the front end for SAP Learning

Solution , which is based on Business Server Pages.





With the Add-On LSOFE 600, you have installed and configured the Content Player onyour SAP J2EE Engine. You use the Content Player to play course content from theLearning Portal.

• You have installed the ERP2005 Core Components SAP ECC 6.0. It contains the LSOadministration component Training Management

• You have made all of the required settings in Customizing for SAP Learning Solution .Choose Training and Event Management → SAP Learning Solution.

Please note the information contained in the activity Difference Between SAPLearning Solution and Training and Event Management .

• You have installed the Authoring Environment LSOAE 600 to be able to create coursecontent and publish content in your portal.

For detailed information about the installation and configuration of SAP Learning

Solution, see SAP Service Marketplace underservice.sap.com/instguides .

Technical Settings for the Learning Portal

Technical Data

Provider / Homepage SAP

Application Category BSP iView

Application Type BSP iView, based on Web Application Server

Technical Name URL structured as follows: <address of the my SAP Web ApplicationServer > <SAP/BC/BSP/SAP/HCM_LEARNING/LESO.HTM

Available for SAPNetWeaver

SAP NetWeaver 2004s, usage type EP

Data Origin SAP ERP

Languages All SAP Learning Solution languages

Support Support component PE-LSO for SAP Learning Solution Support component PE-LSO-LPO for the Learning Portal

Contained in the following role

Learner Includes the user roles Employee and CourseParticipant

Scope of Functions

The Learning Portal contains the following functions:

• Search the company course offering, including:

Search the course catalog

Free search

• Book and cancel course participation• Support individual course participation planning by determining qualification deficits





• Display employee's completed, started, and planned training activities

• Access and work through courses for which the learner is booked, including

Start a course

Reenter a course

Exit a course

Take tests

• Course Catalog

• Personalized learner account including:

Training activities (completed, in process, and planned)

Course prebooking

Favorites

Skills profile

Profile matchup

Settings

• Messages and notes

• Special course offering

• Appraisals

Description of the Functions for the Learner

Current Training Activities (Training Home)

Use

This function provides detailed information about the learner’s personal training activities that

are planned and currently in process.

Features

The function creates a list of the current training activities of a learner. Current trainingactivities include:

• Courses for which the learner is booked for a fixed date in the future (classroomtraining)

• Courses for which the learner is booked that have no scheduled course date (self-paced e-learning courses), which the learner can access in the system

Depending on the type of course that has been booked, the following functions andinformation are available and can be called from the list of training activities. The information

and functions are displayed on tab pages per delivery method [External]:





Messages and Notes

Use

This function gives you access to important information about the courses you require to fulfill

your specific function in the company.

The employer can use the function to distribute information to all employees company-wide.The function enables the employer see whether an employee has received, read, andconfirmed receipt of the information. A test can be used for this purpose.

Features

The data for each area is presented in a clearly structured format on tab pages. The functioncontains:

• An area containing courses prescribed for the learner or the learner's current position, job, or organizational unit. Training proposals are presented to the learner on theLearning Portal homepage under Messages and Notes . In addition to the training

proposals in the standard system, customer-specific training proposals can also bepresented for each learner.

• An area displaying essential requirements of the employee's position that the learner islacking.

• An area displaying the scheduled dates of courses for which the learner is prebooked.

• An interface that is used to provide a customer-specific training offering per learner.

Based on the learner's qualifications stored in the system, a list is generated of courses thatcan update or improve a given qualification.

Activities

You can select the course and book it directly.You can select a qualification and display a list of courses that impart it.

Information

Use

Here you have access to information and useful tips for using the Learning Portal in the SAP

Learning Solution , such as:

• Current information about new developments or events in the area of education.

• The documentation for the SAP Learning Solution.

• Technical information required for working with the Learning Portal [Page 10].

• Corporate information published for employees of the company.





Search Function

Use

The Find function in the navigation area helps you to find courses quickly and easily. A hit list

displays a list of the courses found. You can display detailed information on courses directlyfrom the list.

You use the search function when you want to find a course but do not want to browse thewhole course catalog.

In the navigation area, the Extended search function lets you restrict the search criteria. Youaccess the Extended search either using the link of the same name in the navigation area orfrom the hit list. The system automatically displays the Extended search link if the hit listcontains more than 20 entries.

Features

The search function includes:

• Keyword search

You can search for courses using a keyword contained in the title or course description.

• Extended search

You can restrict search criteria and specify, for example, whether the keyword searchshould be done only in the course title or in the course description as well. You canrestrict the search to:

Subject area

Delivery method

Prerequisite

Aspired qualification

Target group

Jobs or positions participating

All of the criteria in the Extended Search are optional and are related with a logical AND, in other words, they refine the search. For instance, you can search for all

courses that have a specific prerequisite qualification or for all courses with a specificdelivery method.

Example

Keyword search

You want to improve your knowledge of English. You enter the keyword English and startthe search. The resulting hit list displays all courses and delivery methods found that have thekeyword in the course title or description. You can select a course from the list and displayfurther details about it, such as course dates or prerequisite qualifications for the course.

Extended search

The keyword search for English courses returned a large number of courses. Since you areonly interested in in-house courses, you use the Extended search function to refine thesearch and shorten the hit list.

Under delivery method, you are offered a list of all of the delivery methods available in thesystem. You select the delivery method In-house training and choose Find . The hit list

now displays all courses with English in their title or description that are classified as in-house

courses.





Activities

You can make settings to specify how the hit list is sorted. To do so, in the Learning Portalchoose Settings [Page 27] and select the settings you require.

You start the search or the extended search on the Learning Portal [Page 10] start pageunder Navigation .

Customer-Specific Course Offering

Use

This function gives you direct access to a special selection of courses on the SAP LearningSolution homepage.

Customers can create their own special company-specific course offering using a BusinessAdd-In (BadI). If required, the course offering can be dynamically adapted to suit theindividual learner.

Features

From the course list displayed you can navigate directly to detailed information about acourse. You can register for a course on the detail screen of the customer-specific course.

Course Catalog

Use

This function lets you navigate in the course offering that the company provides for itsemployees on the intranet. The course offering consists of internal courses and coursespurchased by the company from external providers. Courses may be available with severaldifferent delivery methods, such as Web-based training or classroom training. You can usethe Find [Page 15] f unction to search for a specific course in the catalog.

There are two ways to access the course offering:

• From the list of subject areas in the navigation area of the portal

• From the overall view of the course catalog in the main area of the portal

Subject areas present the course offering thematically structured in as few categories aspossible.

You can connect an external course catalog from a third-party system to the SAP LearningSolution to enable you to integrate external courses (such as external WBTs).

Features

List of subject areas

In the navigation area of the Learning Portal, you see a restricted view of the course catalogindependent of the content of the main area. The top level subject areas of the catalog are

displayed.

Overview of the complete course catalog





You can add the subject area displayed or any assigned subject areas to your personalfavorites [Page 25].

Time-Independent Course

Use

This function enables you to display all of the data relevant to a time-independent course. Theinformation displayed depends upon the delivery method of a course (time-independentcourses such as Web-based courses or time-dependent courses such as classroom training).

FeaturesThe details displayed for a time-independent course include the following information:

• Navigation path from the current page to the top subject area of the catalog

The navigation path acts as an orientation aid. It pinpoints where you currently are inthe catalog.

• Status messages about current operations (booking, prebooking, favorites )

When you make a booking or a prebooking or add a course to your favorites, anappropriate message is displayed. This message describes the status of the operationperformed. You receive information about whether a booking or prebooking may bemade, or for what reasons it cannot be made.

• Extended course text, course content, notes

The system displays the full course title, information about the course content, andpossibly also notes.

• Course duration

Time-independent courses are appended information about the minimum, optimum,and maximum completion time. In addition, these courses contain availabilityinformation, that is, the length of time from the date of the course booking during whichthe course is available to the learner.

• Target group

The target group designates the group of learners for which a course is designed.

• Prerequisites

The system displays the required qualifications that the participant of a course shouldalready have obtained or prerequisite courses.If you do not fulfill the prerequisites, you can branch directly to the display of requiredcourses.

• Attainable qualifications

The system displays the qualifications [Page 26] and the level of proficiency that youcan attain on successful completion of a course.

• Follow-up courses

The system displays follow-up courses and the corresponding course delivery

methods.

• Fee





The system displays the fees charged for course participation.

• Available training languages

If a course is offered in multiple languages, you can select one of the availablelanguages.

•

Course ownerThe system displays the name of the person responsible for the course. If you have therequired authorization, you can access the course owner's e-mail address by clickingthe name and send an e-mail directly.

• Training provider

The system displays the name of the training provider. With the required authorization,you can access the training provider‘s homepage by clicking the name.

• Links to further information

You can access more information about a course in the Web by clicking it.

• Knowledge Links to further information

You can directly access the SAP Knowledge Warehouse and display information storedthere about the course.

• Learning progress

The system displays information about the completion status of the course such as themaximum and current number of accesses, the dates of the first and last accesses,learning units already completed, learning objectives already attained, completion timeto date, and so on.

Activities

You can execute the following functions on the detail screen of a course:

• You can add a course to your favorites [Page 25] if you do not want to make a bookingfor it immediately.

• You can book [Page 21]a course directly if you fulfill its prerequisites.

• You can cancel a course booking you made.

• You can start working on the course immediately.

• You can resume working on a course that you have interrupted.

• You can set a course that you have finished working on to completed . If you achievethe learning objectives, these are awarded to you as qualifications.

• When you have completed a course, you can appraise [Page 28] it.

• You can download a course to your local hard drive to play it offline.

Time-Dependent Course

Use

This function enables you to display all of the data relevant to a time-dependent course. Theinformation output depends upon the delivery method of the course (time-dependent or time-

independent).





Features

In addition to the data displayed on the detail screen for time-independent courses, thesystem displays the following information for time-dependent courses:

• Time schedule

The system displays the time schedule of a time-dependent course.

• Course duration

The system displays the total number of course hours and days.

• Participants

The system displays the participant list if you have the required authorization. You canaccess e-mail addresses from the list with the required authorization.

• Trainer

The system displays the name of the instructor.

• Room

The system displays the room number and possibly also directions to it.

• Course dates

In the standard system, the system displays course dates for the next 90 days (default).If none of the dates suit you, you can enter another number and choose Read datesagain .

The system displays the following information for each of the dates:

Start and end dates

Course location

Language in which the course will be held

Number of free places

Activities

You can execute the following functions on the detail screen of a course:

• You can register directly for a course date.

When you register for a course, a prerequisites check is carried out. The systemdisplays the result of this check in a status message or under Book .

• If the result of the prerequisites check is positive, you may book [Page 21] the course.

• If there are no suitable dates scheduled, you can make a prebooking for the course.

• If there is a waiting list for the course, you can make or cancel a waiting-list booking.• You can add the course to your personal favorites [Page 25].

• You can cancel an existing booking directly.

See also:

Time-Independent Course [Page 18]





Course Registration

Use

You can make a booking for a course (such as, a WBT or a classroom course) once you have

selected the required course in the course catalog [Page 16] or used the Find [Page 15] function in the navigation area of the Learning Portal to search for it.

The system displays the prerequisites or knowledge (qualifications [Page 26]) required to beable to book the course. If you do not have the prerequisites, the system displays a coursethat imparts the prerequisite qualification.

Activities

The booking requirements are as follows, depending on the type of course concerned:

• Time-Independent Course

You make the booking directly on the relevant page in the Learning Portal.

The system performs a prerequisites check to see if the participant has the requiredqualifications before making the booking.

• Time-Dependent Course

You must choose To Registration to access the details page of the specific course,where you can make the booking.

The system performs a prerequisites check to see if the participant has the requiredqualifications before making the booking and whether there are still places available(up to optimum capacity).

• Course requiring approval

You submit a request for a course that must be approved by your supervisor. As soon

as the course has been approved, you may book it.

Curriculum

Use

The curriculum constitutes the realization of blended learning . It enables you to combinetraditional forms of training with modern, innovative forms: learning in the classroom andlearning at your personal computer. You can combine different delivery methods, such asclassroom training, virtual classroom, or WBT to form a higher-level course. This lets you

select the optimum delivery method for each course.

Scope of Functions

In addition to the display of all data relevant to a curriculum, the following functions areavailable:

• Learners can book themselves for courses in the Learning Portal of SAP LearningSolution .

A curriculum is a collection of courses that may be booked in one step. Alternativecourses may be offered for any course within the curriculum. Before you can actuallybook yourself for a curriculum, you must decide which of the alternatives you want totake in each case.





• Learners can cancel their bookings for a curriculum in the Learning Portal of SAPLearning Solution . You can cancel individual curriculum elements, the whole or part ofa curriculum.

• Curriculum information, for example:

Participation

The curriculum schedule is displayed under Participation. A list is displayedcontaining your booked courses, course location, and time schedules of thevarious courses in the curriculum. You have the option of canceling thecurriculum if necessary.

General description

Course dates

The information displayed by the system depends on the delivery method of thecourses contained in the curriculum, whether they are time-dependent courses[Page 19] or time-independent courses [Page 18]. In addition to this data, dataon the curriculum elements is also displayed. The system displays the coursesthat make up the curriculum in the planned sequence. The actual sequence of

the courses in the curriculum can deviate from this since it is possible to vary thesequence of courses in a curriculum.

The courses in the curriculum, their dates, location, language, the number offree places, and the action/status are listed under Schedule . You can branch tocourse registration from here. You can find details about prerequisites checksand errors under Curriculum Details . You can obtain more information abouterrors that have occurred under Error Navigation .

Links to further information

Favorites

You can add a curriculum to your favorites.

Participation cancellation

Curriculum Registration

Use

A curriculum comprises multiple courses. You can make a booking for a curriculum once you

have selected the curriculum in the course catalog [Page 16] or used the Find [Page 15] function in the navigation area of the Learning Portal to search for it.

If some elements of the curriculum offer alternative courses, you must select one of thealternatives in each case before booking the curriculum.

A curriculum for Java programming consists of:

A five-day introductory course

A three-day advanced course

An online certification

The capacity of the introductory course is 30 participants, while the capacity ofthe advanced course is only 10 participants.





• Course Prebookings [Page 25]

This function displays your prebookings for courses.

• Favorites [Page 25]

This function displays subject areas, courses, scheduled dates, and qualifications that

you added to your favorites for easy access.• Qualifications Profile [Page 26]

This function displays your personal qualifications profile.

• Profile Matchup [Page 26]

This function, which can be used to support training planning, lets you compare yourqualifications with requirements profiles.

• Settings [Page 27]

This function lets you select your preferred learning strategy, make settings for thecourse catalog and set search options of your choice.

Training Activities

Use

This function displays information about your training activities. The data is presented in aclearly structured format on tab pages. The training activities are classified as:

• Current training activities

These include course participation that you have requested, already booked, or that iscurrently in process. These correspond to the courses displayed on the start page[Page 12] of the Learning Portal.

• Completed training activities are displayed on tab pages split by delivery method

• Canceled course bookings are displayed on tab pages split by delivery method

• Overview of training costs incurred

At the bottom of the list, there is a brief summary of the costs incurred by participationfees and cancellation fees.

Features

From the list of training activities, you can:• Display information [Page 12] about the courses

• Start course

• Take tests

Activities

You access your training activities from your personal learner account [Page 23].





Course Prebookings

Use

You create prebookings for courses that interest you but which you cannot or do not want to

register for immediately. Perhaps the scheduled dates for the courses in the requiredlanguage and location do not suit you, or perhaps you want to take the course at a time in thefuture for which no dates are scheduled.

With the Prebookings function you can specify alternative dates, course languages, orlocations. When a course is scheduled that meets your requirements, you are informed of thisin the Messages and Notes area on the initial screen of the SAP Learning Solution . The listdisplays your current prebookings, which you can cancel as required. On the detail screen ofthe course, you can make a prebooking.

Features

This function lets you:

• Make a prebooking for a course

• Cancel an existing prebooking for a course

Activities

On the detail screen of the course, you can make or cancel a prebooking for the course.

You access the list of course prebookings in your personal learner account [Page 23].

Favorites

Use

The Favorites function facilitates your work in the Learning Portal. You can store and quicklyaccess individual, learner-specific information in your favorites.

Features

The function contains the areas:

• Qualifications

• Subject areas

• Courses

• Course dates

Activities

On the detail screen of the individual areas you can add information of interest to yourfavorites and remove it as required.

You access your favorites from your personal learner account [Page 23].





Qualifications Profile

Use

This function displays qualifications assigned to you. The qualifications are displayed in a list

that is structured using qualification groups. The list also displays the learner’s currentproficiency for each qualification.

Features

From the qualifications display, you can click a qualification name to access detailedinformation about it. The following information is displayed:

• Meaning of the qualification (description)

• Scale and value range on which the proficiency of the qualification is based

• Any qualifications defined as alternative qualifications

• The learner's current qualification proficiency

• Course types [External] in the system that impart the qualification

Activities

You access the list of qualifications under Qualifications Profile in your personal learneraccount [Page 23].

You can run a profile matchup directly under Profile Matchup [].

Profile Matchup

Use

This function enables you to compare your qualifications profile with the requirements profilesof jobs and development plans. The matchup informs you of any qualifications that needupdating or qualifications you need to acquire.

You can match qualifications with the following requirements profiles:

• Requirements profile of the learners current position or job

• Requirements profile of a job for which a learner is designated

• Requirements profile of the development plan that is assigned to a learner

FeaturesThe system matches your qualifications profile with the following requirements profiles todetermine a qualification deficit:

• The learner's current job

• A job or position for which the learner is designated

• The learner's development plan

In the resulting matchup, the system highlights any qualifications in the requirements profilethat the learner does not have at all or does not have not with the required proficiency.

From the qualifications display, you can click a qualification name to access detailed

information about it. The following information is displayed:• Meaning of the qualification (description)





• Scale and value range on which the proficiency of the qualification is based

• Any qualifications defined as alternative qualifications

• The learner's current qualification proficiency

• Course types [External] in the system that impart the qualification

Activities

You access the profile matchup from your personal learner account [Page 23].

Settings

Use

Preferred Learning Strategy

This function lets you choose from the allowed learning strategies available the learningstrategy you want to use for a given course.

A learning strategy is a combination of learning macro strategy and micro strategy. Thelearning macro strategy defines the learning strategy at the level of the course. The learningmicro strategy defines the learning strategy within the learning objects.

Learning macro strategies include:

• From general to specific (deductive)

• From specific to general (inductive)

Learning micro strategies include:• Explanation-oriented

• Task-oriented

• Example-oriented

Catalog Settings

In the Learning Portal, you access the catalog overview by choosing Course Catalog . Thereare two display options available on tab pages for the course catalog [Page 16]. To displayyour preferred tab page in the forefront, you can choose the following:

• Tab page: Top Level List

The course catalog is displayed by subject area and the courses assigned to these.You simply click on an object to display its details page.

If you prefer to have this display option, select the option Top Level List and chooseSave .

• Tab page: Hierarchy Display

The course catalog is presented in a clear format as a hierarchical structure. Thesubject areas, assigned subject areas, and assigned courses are displayed in a treestructure. You simply click on an object to display its details page.

If you prefer this display option, select the option Hierarchy Display . If you also want tohave the courses displayed in the hierarchical structure, select the option displaycourses in the hierarchy too and choose Save .





Search Options

If you want to restrict the hit list, you can do so using the following criteria:

• Preferred language

• Preferred location

• Preferred preview period

If you want these criteria included in the search, in the Learning Portal [External] under My

Learner Account → Settings, select the function Include Settings in Search . The system thenreads the number of courses [External] per course type [External] that are held in thepreferred language, location and time period. The more courses found in the search, the moreprecise the evaluation per course type.

Courses that best match the search criteria are displayed at the top of the hit list.

Cookies

The system stores data in a buffer to reduce response times. If you encounter problems whenrefreshing the Learning Portal, you can delete this data.

Choose Delete Session Cookies .

Activities

If you want to select your preferred learning strategy, make catalog-specific settings, setsearch options, or delete cookies, you can access the settings in your personal learneraccount [Page 23].

Course Appraisal

Use

This function lets you appraise the content or the trainer of a course you have completed.

Features

You can appraise a course for which you were booked at any time in the Learning Portal orchange an appraisal you created. Once the appraisal has been completed, it can only bedisplayed.

The functions for course follow-up and appraisal are available in the Learning Portal inparallel.

ActivitiesTo access the function in the Learning Portal, choose Course Appraisal → Perform CourseAppraisal . Perform the required appraisal.

Collaboration Room

Use

Collaboration means bringing learners (portal users and groups of portal users) andapplications together to enable wide-ranging communication on the Web. The collaboration





room in the Learning Portal [Page 10] of the SAP Learning Solution enables you to set upvirtual learner communities where portal users can speedily and efficiently exchangeinformation with one another. A collaboration room is a flexibly structured, virtual workingenvironment suitable for all sorts of tasks.

There may be one or more collaboration rooms available for each course. For example, acourse can be linked with a collaboration room to enable all participants of the course to bepart of a virtual learning group. Learners’ access to the functions of the collaboration roomdepends upon their roles.

When you register for a course to which a collaboration room is assigned, you can display thecourse and the rooms assigned to it in the Learning Portal under Training Activities . You canenter a room, for example, if you want to communicate with other learners taking the samecourse, simply by clicking on it. You can also display the collaboration rooms assigned to acourse under Collaborations.

Configuration of Functions by the Administrator

Configuration: Messages and Notes

Prerequisites for the Back-End System

You have made the following system settings:

• Assign requirements profiles to positions or jobs in the organizational plan.

On the SAP Easy Access screen, choose Human Resources → Personnel

Management → Personnel Development → Change Profile .

• The required qualifications of the employee have been stored.

On the SAP Easy Access screen, choose Human Resources → Personnel

Management → Administration → Personnel Master Data → Maintain → QualificationInfotype (0024).

• Customer-specific training proposals per learner were created where necessary.

If you want to replace or supplement the training proposals delivered with the SAP

Learning Solution, you must implement the Business Add-In LSO_LEARNER and usethe method GET_ALERTS. This allows you to change training proposals per learner. In

Customizing, choose Training and Event Management → SAP Learning Solution →

Learning Portal → Editing Options → BAdI: Define Customer-Specific PersonalizedTraining Proposals.

• A customer-specific training offering was created where necessary. This is presented tothe learner on the Learning Portal homepage.

If you want to replace the Top 10 List of courses delivered in the SAP Learning Solution with a customer-specific course offering [Page 30], you must implement the BusinessAdd-In TRAININGTYPE_ADV_C. In Customizing, choose Training and Event

Management → SAP Learning Solution → Learning Portal → Editing Options → BAdI:Define Customer-Specific Course Offering.





Configuration: Information

Prerequisites for the Front-End SystemOn this page, learners can access information and useful tips for using the Learning Portal[Page 10] in the SAP Learning Solution. If you want to replace this page delivered in the SAPStandard with a customer-specific page to present corporate information, you must make therequired settings in the front-end system in View Maintenance. To do so, you must edit the

view LSPAGE_ALIAS_C. Under the alias Information, you can enter your customer BSP

page, which should be displayed in the Learning Portal under Information .

Configuration: Customer-Specific Course OfferingPrerequisites for the Back-End System

The SAP Learning Solution is delivered with a sample implementation of the Business Add-In

TRAININGTYPE _ ADV. This implementation creates a Top 10 List of the courses most

frequently booked in the system.

If you want to create your own individual course offering in addition to the Top 10 List, youmust implement the Business Add-In TRAININGTYPE_ADV_C. To do so, you must defineyour customer-specific course offering in Customizing. Choose Training and Event

Management → SAP Learning Solution → Learning Portal → Formatting Options → BAdI:Define Customer-Specific Course Offering.

Configuration: Course Catalog

Prerequisite for the Back-End System

You set up a course catalog in the SAP back-end system so that you can present your courseoffering in the Learning Portal. The course catalog contains course groups [External], course

types [External], and courses [External].

Please note that we only use the term courses in the Learning Portal.Technically speaking, we are actually referring to course types. Coursegroups are referred to as subject areas in the Learning Portal (see example).

The information that is displayed in the Learning Portal is created when you store infotypesand subtypes for course groups or course types. This includes, for example:

• The top-level subject areas in the course catalog are course groups that you havespecifically flagged as such in the Course Group Info (1063) infotype. If you did not dothis, the highest hierarchy level of the course catalog is automatically displayed as thehighest-level subject area.





The Course Group Info infotype (1063) enables you to structure your course offeringthematically and thus present a clearer structure to learners.

• The Relationships infotype (1001) enables you to assign course types or curriculumtypes to course groups, and thus set up the hierarchically arranged catalog.

• You can assign collaboration rooms to course groups, course types, and courses by

maintaining the Collaboration Room infotype (5045) and the Collaboration RoomTemplate infotype (5046).

• You specify delivery methods, such as WBT or classroom training, for each course typein the Delivery Method infotype (5007).

• Information from the subtypes of the Description infotype (1002) is displayed underExtended Course Text , Course Content and Notes .

• Time-specific data from the Completion Specifications infotype (5008) is displayedunder Course Duration and Learning Progress .

• Under Links to Further Information, you can find links to Internet addresses (such as torelevant reference material) from the Web Link infotype (1061). If you have integratedinformation about the course location or directions for a time-dependent course, it isdisplayed here too.

• Under Knowledge Links to Further Information you can find links to info objects storedin the SAP Knowledge Warehouse from the Knowledge Link infotype (1062).

• If there is a new version of a published course available, you can find a button CurrentUpdate Available under Current Training Activities. You specify in Customizing whetherversion updates are to be performed manually or automatically. In Customizing youalso specify whether updates are free of charge or fee-paying, and also the procedurefor the learner’s progress to date. You can override these general settings bymaintaining the Versioning Options infotype (5049) for a specific course type.

• If bookings and cancellations made in the Learning Portal need to be requested andapproved, you create the required information for the approval workflow for each

course type in the Workflow Settings infotype (5041).

To create a course catalog, you must perform the following IMG activities in Customizing forTraining Management :

• SAP Learning Solution → Training Management → Course Preparation → CreateCourse Group

• SAP Learning Solution → Training Management → Course Preparation → CreateCourse Type

• SAP Learning Solution → Training Management → Course Preparation → CreateCurriculum Type

• SAP Learning Solution → Training Management → Course Preparation → Maintain

Master Data via Catalog

Example

Course Catalog

Subject Areas(Coursegroups)

Languages Computer Science Personnel Management

Assigned Subject Areas(Course groups)

EnglishFrench

Programming LanguagesDatabases

Networks

RecruitmentPersonnel Development

ShiftPlanning

Courses(Coursetypes)

BusinessEnglish ITechnical English

JavaScriptC++

Holding EmployeeReviews

You make the settings required for the external course catalog connection in the SAP system

or in Customizing (IMG) for SAP Learning Solution. Choose Training Management → Course

Preparation → Training Provider → External Training Provider .





Configuration: Cancellation of a Curriculum

Prerequisites for the Back-End SystemWhen you have created or changed a curriculum in Training Management of the SAPLearning Solution , bookings made for it can be canceled in the Learning Portal. You can usethe following procedures to cancel a curriculum, depending on the settings in the CurriculumType Info infotype (5004):

• Individual element

You can cancel individual bookings for the curriculum.

• Curriculum as a whole

You can only cancel the curriculum with all of its bookings.

• Partial curriculum

You can cancel part of the curriculum starting from a selected booking. All bookingsthat occur after the selected one are also canceled. Bookings that occur before theselected one are retained.

You make the required settings for cancellation per curriculum type in the Curriculum type

Info infotype (5004). In Customizing, choose Training and Event Management → SAP

Learning Solution → Training Management → Day-To-Day Activities → Cancellation → Guidelines .

Configuration: Qualifications Profile


You have assigned the learner qualifications with the relevant proficiencies in your system.

Configuration: SettingsPrerequisites for the Back-End System

You have selected valid learning strategies and the default learning strategies in Customizing.

Choose Training and Event Management → SAP Learning Solution → Learning Portal → Select Learning Strategies.





Configuration: Course Appraisal


In addition to the using the Appraisal Systems, you can now also use Performance

Management for course appraisals. You can:

• Use the sample appraisal templates from the standard system as they are or adjustthem to suit your requirements.

• Create and use your own appraisal template with a minimum of effort.

• Use the status management attributes for the templates: not released, released,archived.

• Enter course appraisals yourself and display completed appraisals in the Web.

In addition, you can use a standard template for course appraisal per course type.

Before you can implement course appraisals in the Learning Portal, you must perform thefollowing IMG activities in Customizing for Training Management under Recurring Activities:

• Switch on Performance Management

• Edit Forms

• Define Forms

Configuration: Profile Matchup


You have assigned requirements profiles to the jobs in your organizational plan.

Configuration: Collaboration Room


You can provide one or more collaboration rooms for each course. The functions available inthe collaboration room are defined using templates. Learners that register for courses in theLearning Portal [Page 10] are automatically registered as members of the collaboration room.For example, you can link a course with a collaboration room to enable all participants of thecourse to participate in the collaboration room. Learners’ access to the functions of thecollaboration room depends upon their roles.

Before you start working with collaboration rooms, check that SAP EnterprisePortal [External] for SAP NetWeaver 04 is available.

If you want to use collaboration rooms in the Learning Portal, you must make the relevant

settings in Training Management of SAP Learning Solution in the infotypes CollaborationRoom (5045) and Collaboration Room Template (5046). To create these infotypes in Training




Management , you must first perform the Customizing settings for Collaboration Room for SAPNetWeaver. These include the IMG activities:

• Configure Enterprise Portal

• Set Up RFC Destination

•

Specify Communication Parameters• Edit Room Profiles

• Edit Role Profiles

• Edit Default Values

You can change the default values proposed by the SAP system when you create datarecords for the infotypes. The default values refer to:

System reactions when booking

System reactions when canceling a course or course participation

System reactions when following up or confirming a course

Room display in the Learning Portal

Exclusive room use

Notification of participants

Sort sequence

Room profile

• Define Categories for Room Search

• BADI: Assignment of User ID to Learner

• BADI: Assignment of Learner to User ID

• BADI: Participation in Rooms

In Customizing for SAP Learning Solution , choose Training Management → Integration → Collaboration Room for SAP NetWeaver .

For information about the infotypes for the Collaboration Room for SAPNetWeaver, see SAP Library under Learning Solution -> Training Managementin SAP Learning Solution -> Infotypes in Training Management -> CollaborationRoom (infotype 5045) and Collaboration Room Template (infotype 5046).

For detailed information about the Collaboration Room for SAP NetWeaver, see

the iViewStudio under Content Catalog → Every User → Collaboration → SAP

Collaboration Room → More Information.

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