from Policy to PracticeAgeing Well...

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LASA Queensland State Conference2020 REGISTRATION

BROCHUREThe Star, Gold Coast, 1 – 2 April

PLATINUM SPONSOR

POLICY

PRACTICE

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Invitation to attend

This year is noteworthy, marking the beginning of the World Health Organisation’s Decade of Healthy Ageing 2020-2030, which puts a clear focus on the rights of older people to access quality care, and an onus on world governments to support a lifetime of healthy ageing.

While we await the outcomes of the Royal Commission into Aged Care Quality and Safety, and subsequent legislative changes that will impact our industry in Australia, it is our responsibility to show leadership—now.

The Royal Commission’s Interim Report has drawn a line in the sand for our industry and sets out a pathway for fundamental redesign.

We all have an opportunity to influence how ageing well will look today, and into the future. It is through our initiatives, programs, innovations and inspirations, that we will be able to collectively shift the mindset of the Australian community—to one that values the rights and dignity of older people.

This conference will give us all an opportunity to evaluate our role in ageing well, and to consider how we can drive the transformation of age services.

Our line-up of talented innovators, thought-leaders and expert managers will give you valuable insight to help you enact positive change.

The information presented at our plenary sessions and workshops will equip you with real-world, best-practice operational solutions. Our conferences are also a great opportunity for providers, staff and suppliers to exchange ideas and learn about new products and services that will enhance your business operations.

Join us on the Gold Coast from 1 – 2 April 2020.

Conference ThemeAgeing Well...from Policy to Practice. Last year saw our industry commence the transition to the new aged care quality standard, supported by the strong voice and helping hand of Leading Age Services Australia (LASA).

With an innovative and solution focus, we worked together to prepare the sector to develop, create and reimagine services that would add real value to the wellbeing of ageing Australians, and the growth of our industry.

We find ourselves at the beginning of a decade of delivery, where our policy preparation is set to be realised through the implementation of action-oriented practices that meet and exceed the quality standard requirements and address the Royal Commission findings.

With this in mind, LASA has purposefully designed our 2020 State Conferences to assist and guide you in meeting the complexities of policy reform through the delivery of practical, experiential/evidence-based and best practice service delivery outcomes.

With programs covering topics from adapting to the new legal frameworks and the adoption of consumer driven care, through to building the workforce of the future and becoming audit ready, LASA’s 2020 State Conferences will equip you with real-world, best practice, operational solutions that will ensure ageing well is the reality for you, your organisation and all Australians.

You are invited to attend Leading Age Services Australia’s Queensland State Conference 2020, Ageing Well – from Policy to Practice on the beautiful Gold Coast.

Registration EntitlementsEarly Bird, Standard and Group Registration entitles delegates to attend all conference sessions, access to presentations where applicable, lunches, tea breaks, delegate satchel, program, entry to trade exhibition, one ticket to the Welcome Cocktail Reception, one ticket to the Conference Dinner.

Single Day Registrations entitle delegates to attend all conference sessions on the day of registration, access to presentations where applicable, lunch, tea breaks, delegate satchel, program, entry to trade exhibition.

Trade ExhibitionA comprehensive trade exhibition will run throughout the conference for delegates. If you are interested in booking a trade booth.

Networking EventsThere will be several opportunities for networking during the conference.

Tuesday 31 March Optional Workshop 1.30pm - 6.30pm

An outstanding opportunity in just half a day to learn about The Hogeweyk Care Concept. The Hogeweyk, alsno known as dementia village, is mentioned all over the world as an innovative way to shape the living environments for people with severe dementia and disrupts the existing view on nursing home care. Get inspired by the founders by hearing how their vision on living, care and wellbeing improves quality of life of people with severe dementia. They will take you on their journey, including wins and hurdles. Be challenged in your thinking about dementia care and inspired on what you can implement tomorrow.

Wednesday 1 April Welcome Reception 5.00pm – 7.00pm

This is an excellent opportunity to network with industry peers and enjoy the atmosphere of the event. At the conclusion of the first day’s conference sessions, join us in the trade exhibition area for drinks and canapés.

Wednesday 1 April Regional Networking Dinner 7.00pm – 10.00pm

This optional networking event is the perfect opportunity for delegates to meet and connect with other like-minded providers whilst listening to an informative guest speaker. Please note that seats are limited at this dinner and tickets must be pre-purchased.

Wednesday 1 April Next Gen Young Leaders Dinner 7.00pm – 10.00pm

Join us for an evening designed to support out Next Gen Tribe to engage authentically with established industry leaders through conversation. Taking a Cafe Style format you’ll share ideas and experiences to spark a great evening full of inspiration, connection and networking opportunities supplemented with food and drinks. An important event for all young professionals, emerging leaders and age services executives.

Thursday 2 April Optional Breakfast Session 7.00am – 8.30am

ELDAC will present Improving End of Life Care and Advance Care Planning for older Australians over breakfast. Access key resources, learn how to embed a system of change in your service and the importance of partnerships betweespecialist palliative care and aged care services.

Thursday 2 April Conference Gala Dinner 6.30pm – 11.00pm

Dust off your dancing shoes and get ready to swing back to the roaring 1920’s. You don’t want to miss this glamorous night as we celebrate the LASA Qld State Conference and announce the Excellence in Age Services Awards. So grab your feather boa or put on your best suit and get ready to Foxtrot the night away.

Further informationFurther information is available on the lasa website – www.lasa.asn.au/events

General information

Registration FeesRegistration can be made online at www.lasa.asn.au/event/tristate2020

Member Non Member

Early Bird (closes Friday 6 March) $ 750 $ 850

Full Registration $ 900 $ 1,000

Group Registration $ 800 $ 900

Single Day $ 400 $ 400

Networking Dinner $ 90 $ 90

Welcome Reception $ 90 $ 90

Conference Dinner $ 140 $ 140

* Please note the prices above are exclusive of GST. The GST component will be added to your Tax Invoice on the completion of the registration process.

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Wednesday 1 April 2020 – DAY ONEPlenary Session

9.00am Conference Welcome Chris Edith, State Manager QLD, LASA

9.15am Welcome to Country Jellurgal

9.20am Platinum Sponsor Address Paynters

9.25am LASA CEO Address Sean Rooney, CEO, LASA

9.45am Aged Care Quality & Safety Standards – A Practical Approach Aged Care Quality and Safety Commission

10.30am Morning Tea with Trade Exhibitors

Plenary Session – Consumer Dignity and Choice

11.00am LASA Membership Charter in action Sean Rooney, CEO, LASA

11.30pm VOICES - Community Partnership

Dr Judy Lowthian, Principal Research Fellow and Head of Research, Bolton Clarke Research Institute; Kath Paine, Principal Advisor Wellness & Reablement Community Partnership Groups Coordinator

12.00pm Forever Blooming: Sexuality, Ageing & DementiaCindy Jones, Associate Professor of Behavioural Sciences, Faculty of Health Sciences & Medicine, Bond University

12.30pm Lunch with Trade Exhibitors

LASA Queensland State Conference 2020

Concurrent Streams AA1 – Consumer Engagement and Social Connection

A2 – Service Environment A3 – Governance and Risk

1.30pm Engaging with consumers: Supporting Staff to change practice and meet the standardsDr Andrea Petriwskyj, Coordinator of Research & Community Education - COTA QLD

Creating Compassionate CommunitiesShyla Mills, Palliative Care Qld

Risk Management in Governance

2.00pm Creating a Dementia Friendly Moreton Bay – A Success StoryKerri Anne Dooley, Home Instead Senior Care

Younger People in Aged Care – What is the alternative and how do we do it right?Linda Beaumont, Managing Director; Peter Winterflood, CEO, Beaumont Care

Governance for Directors - Accountability beyond the Board Papers.Paul Murphy, Principal Advisor - Retirement Living & Seniors Housing, LASA. Tracey Duke, Principal Consultant, Residential Aged Care, LASA

2.30pm Aurous Plus: keeping seniors connected through mobile technologySarah Xu, Chief Development Officer, Aurous

Building for Inclusion across the LifespanAndrew Spilar, Design and Development Manager, Paynters

Practical Governance - The Human FactorsDonna Cross, General Manager, Culturally Directed Care Solutions

3.00pm Afternoon Tea with Trade Exhibitors

Plenary Session – Workforce

3.30pm Developing a Resilient Workforce

4.00pm Future of work in ageing: looking at new innovative models Dr Katrina Radford, Senior Lecturer Griffith Business School; Chair, AAG Queensland

4.30pm What does the Workforce of the Future Look Like?

5.00pm Close of Day One Chris Edith, State Manager QLD, LASA

5.00pm Welcome Reception

7.00pm Next Gen Young Leaders Evening

7.00pm Regional Networking Dinner

Thursday 2 April 2020 – DAY TWO

7.00am Improving End of Life Care and Advance Care Planning for Older Australians Breakfast

Professor Deborah Parker, Kim Offner, QUT Facilitator

Plenary Session 2020

8.30am Future of Aged Care - Next Steps Darrell Price, Principal & National Head of Health and Aged Care, Grant Thornton

9.00am Royal Commission Session - A Fireside Chat Kerri Lanchester, General Manager - Member Relations, LASAJane Bacot - Kilpatrick, Aged Care Royal Commission Project Coordinator, LASA

9.30am Compliance rectification after findings of non-compliance by the Commission – How do you return to compliance and satisfy the regulator of sustainability of improvements

Julie McStay, Partner, Thomson Geer

10.00am Aged Care Food, Nutrition and Mealtime Experience - The Barometer of Quality Care. With over 7 years of national industry collaboration and action-based research, The Lantern Project findings and industry solution, Epicure

Cherie Hugo, The Lantern Project/Epicure

10.30am Morning Tea with Trade Exhibitors

LASA Queensland State Conference 2020

Concurrent Streams BB1 – Home Care B2 – Residential Care B3 – Retirement Living & Seniors

Housing11.00am Reablement: A Requirement and an

OpportunityJulie Morrow, Manager, Healthy Ageing, Brisbane North phn

Hospital Avoidance and Timely Discharge Strategies for SeniorsRichard Olley, Program Director, School of Medicine, Griffith University

Retirement Living Legislative and Compliance UpdatesStuart Lowe, Partner, Mullins Lawyers

11.30am ACCOM – key findingsProfessor Michael Fine, Macquarie University

Understanding and responding to the mental health needs of older people in residential aged care – a case studyLucille Chalmers, General Manager, Commissioned Programs, BS phn

ARVAS Accreditation - What to Expect!Stacy Kambouris, General Manager, Agpal Group

12.00pm Consumer choice dilemmas in Home CareJane Floyd, Home Care Specialist, LASA

Clinical GovernanceTracey Duke, Principal Consultant, Residential Aged Care, LASA

How to evolve with changing Customer Expectations - Why every operator should have a Customer Experience Strategy Jodie Prosser, Director, DCM Village Manager

12.30pm Lunch with Exhibitors

Plenary Session

1.30pm Social Inclusion and Healthy Ageing – reflections on innovation for Deaf Consumers in Europe

Leena Vuorinen, Aged Care Manager, Deaf Services Qld

2.00pm Estate planning, level up: navigating estate planning issues unique to retirement and aged care – How you as a provider can support your clients, residents and families

Michele Davis, Wilson Lawyers

2.30pm Creating a Village, Focusing on Respect for Elders and the Community

Belinda Davies, Aged Care Manager, Jimbelunga

3.00pm Afternoon Tea with Exhibitors

Plenary Session

3.30pm It Takes a Village – a unique model for sustainability through innovation

Rosie Overfield, Associate - Head of Succession & Elder Law, Chief Operating Officer, ComLink

4.00pm Ageing Well – ‘’be the change you want to see’’ Sharon Blackburn CBE, Chief Culture Officer, BallyCara

4.30pm TBC

5.00pm Wrap Up & Close of Conference Chris Edith, State Manager QLD, LASA

6.30pm Conference Dinner & Excellence in Age Services Awards - Queensland

Next Gen Young Leaders Evening

This optional networking event is the perfect opportunity for delegates to meet and connect with other like-minded providers, whilst listening to an informative guest speaker. Please note that seats are limited at this dinner and tickets must be pre-purchased.

Date: Wednesday 1 April 2020Time: 7.00pm - 10.00pmLacation: The Star, Gold CoastCost: $90.00 per person

Improving End of Life Care and Advance Care Planning for Older Australians Breakfast

End of Life Directions for Aged Care (ELDAC) is a project funded by the Australian Government Department of Health to support quality care for older Australians at the end of life. ELDAC connects you to Australia’s palliative care and advance care planning information, resources and services:

Access five evidence-based toolkits (Home Care, Primary Care, Residential Aged Care, Legal and Working Together)

Find state and territory-specific information and services

Call the free ELDAC Helpline for support finding information: 1800 870 155

Work with ELDAC facilitators to create linkages with the aged care sector

Learning Outcomes or Session Outline

In this session, you will identify

Key resources from ELDAC to support end of life care and advance care planning.

How to embed system level change in your service to improve end of life care and advance care planning.

The importance of partnerships between specialist palliative care services and aged care services.

Date: Thursday 2 April 2020Time: 7.00pm - 8.30pmLacation: The Star, Gold CoastCost: $50.00 per person

Discover the secrets of The Hogeweyk® Care Concept—a worldwide innovation in living for people with severe dementia.

The Hogeweyk®, also known as ‘dementia village’, represents a new way to support quality of life in high-care living environments, disrupting the existing clinical model of care.

Co-Founders of The Hogeweyk® Care Concept will explain first-hand how their vision for living, caring and wellbeing provides a real opportunity to support the dignity of people living with severe dementia.

Entirely transferable, the principles of The Hogeweyk® Care Concept provide a clear pathway for meeting Australia’s new Standards.

Who should attend?

Directors, Chief Executives, Chief Financial Officers, Directors of Nursing, Development Directors, Architects, Policy makers and anyone interested in lifting the quality of dementia care in Australia.

Eloy van Hal Co-Founder of The Hogeweyk® Care Concept, Eloy will explain the model, how it operates and the changes it is making in the lives of people living with dementia.

Jannette Spiering Co-Founder of The Hogeweyk® Care Concept, Jannette will give an insight into the practical elements of the model and how it relates to the new Standards.

MC - Kerri Lanchester General Manager, Member Relations, at Leading Age Services Australia (LASA), Kerri will discuss how the model can assist the Australian aged care system, and she will moderate the seminar and Q&A.

Register today

THE HOGEWEYK® CARE CONCEPT SEMINAR:A NEW VISION FOR DEMENTIA LIVING

Gold Coast, The Star Gold Coast, 1 Casino Drive, Broadbeach (includes afternoon tea & post event networking drinks and canapes) Tuesday 31 March, 1:30pm - 6:30pm

Adelaide, U City, 43 Franklin Street, Adelaide (includes morning tea & networking lunch) Thursday 9 April, 9am-2pm

Take dementia care to the next level.

Leading Age Services Australia, in association with The Hogeweyk® Care Concept, is proud to present

Cost $70 per person

Excellence in Age Services AwardsNominations NOW OPEN.

TEAMRecognising a team working within the age services sector that has created an environment that encourages workplace diversity, positive workplace culture and increased staff wellbeing through development of a service or process or has used innovation and initiative to improve the lives of older people and improve the age services experience.

RISING STAR This award recognises an individual with less than 5 years industry experience who has made an outstanding contribution to the age services sector, has used innovation and initiative to improve the lives of older people and has delivered high quality care to the aged.

NEXT GEN YOUNG LEADER AWARD This award recognises an innovative, bold and inclusive young leader under the age of 40 who has made an outstanding contribution to the age services sector and has used passion, drive and initiative to improve the lives of older people.

ORGANISATIONRecognising an age services provider who has made an outstanding contribution to care and services development or provision of high level support to the aged by demonstrating leadership, innovation and excellence.

INDIVIDUALThis award recognises an individual with more than 5 years industry experience who has made an outstanding contribution to the age services sector, has used innovation and initiative to improve the lives of older people and has delivered high quality care to the aged.

NOMINATIONS• All Victoria and Tasmania nominations must be received by 5pm on Monday 10 February 2020• All South Australia and Northern Territory nominations must be received by 5pm 28 February 2020• All Queensland nominations must be received by 5pm on Friday 6 March 2020• All New South Wales nominations must be received by 5pm Friday 3 April 2020• All Western Australia Nominations must be received by 5pm on Tuesday 5 May 2020

Nominate at www.lasa.asn.au/events/

AWARD CATEGORIES

The LASA Excellence in Age Services Awards promote and recognise excellence across the diverse and dynamic fields of endeavour in the age services industry.

The awards celebrate the passion and achievements of organisations, teams and individuals in the service of

older Australians. The awards also seek to increase public confidence and community involvement in aged care and services.

Awards will be judged at a state level across the five categories with winners from each state progressing as finalists to the national awards. The national awards will be announced at the LASA National Congress 2020.

Sponsored by

NEW Category in 2020

State of the Industry Briefing Breakfasts Our industry is in a period of significant change. As we continue to take action that addresses the issues being investigated through the Royal Commission and the key recommendations helping shape the future of the sector – are you prepared?

Are you aware of the strategic factors at play? The potential impact? And the strategies and operational issues you should be considering in your business? LASA, in partnership with First State Super, invites you to join us for this “State of the Industry” presentation delivered by Sean Rooney, CEO, LASA.

A must hear presentation for Boards and Executive Teams, this comprehensive and insightful session covers the key current and future issues across residential care, home care and retirement living that you need to be aware of in 2020.

As we head towards the 2020/21 Federal Budget, this is a vital update for your business not to be missed.

Please join us at a venue near you:

Dates: Brisbane – 11 March - Victoria Park, Herston Road, HerstonPerth – 12 March – The Astral, Crown Perth, Great Eastern Highway, Burswood Adelaide – 17 March – Royal Coach Hotel, 24 Dequetteville Tce, Kent TownMelbourne – 18 March – Market Room, Oaks on Market, 60 Market StreetHobart – 19 March – Hadleys Orient Hotel, 34 Murray Street, Hobart Canberra – 24 March – Hotel Realm, 8 National Circuit, CanberraSydney – 25 March – First State Super, Level 21/83 Clarence Street

Time: 7:00am – 9:00am

Who Should Attend: Board Chairs and Board Directors, CEOs and Executives

Price: Members $90 + GST Non Members $150 + GST

Sean Rooney has been the Chief Executive Officer of Leading Age Services Australia for the last three years. Prior to this role he held several Chief Executive/Senior Executive roles in public, private, and not-for-profit sector organisations.

He has led membership based organisations and represented the interests of members on the local, national and international stage, including the development and delivery of a range of value adding services for members.

He has also held a range of other senior business management positions in other organisations.

His qualifications include a Bachelor of Commerce from the ANU, a Masters of Business Administration from Melbourne University and Post Graduate qualifications in Cross Sector Collaboration from Cambridge University.

Sean Rooney – LASA CEO

P: 1300 111 636 www.lasa.asn.au

Proudly supported byAN INITIATIVE OF

Leading Age Services Australia p: 1300 111 636

e: events@lasa.asn.au