laura russell resume 102716
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Laura Russell
204 Lee Street
Gaithersburg, MD 20877
(724)-462-6415
Laura Russell __ __
204 Lee Street. Gaithersburg, MD 20877724-462-6415
[email protected] ________________
Profile
I am a very hardworking individual already in the professional world. I have been working continuously since I was 15 years old, which has given me constant opportunities to work with others and to also adapt and grow to any position and all responsibilities entrusted upon me. I am a graduate from Temple University, with a B.A. in History, and my time spent there allowed me to experience all the technology that the campus had to offer, including Microsoft Word, PowerPoint, Excel, and Mac OS X. Since graduating from Temple, I have spent my time working in the food/service industry, marketing field, and for two major financial companies in both their sales and legal departments, all of which have allowed me to gain substantial knowledge and great experiences under my belt.
Qualifications
Goal oriented. Professionally experienced when working in fast-paced demanding environments, strong organizational skills, as well as technical and interpersonal skills. Works best with others amongst small or large groups, but equally driven to flourish solo. Competitive and driven to succeed. Confident and poised with individuals at all levels. Detail-oriented and resourceful in completing projects. Able to multi-task effectively and efficiently. Capabilities include:
1. Professional Telephone Reception
2. Email (Apple Mail, Outlook, and Gmail)
3. Computer Operations (P.C., Linux, and Mac OS X)
4. Microsoft Office (Word/PowerPoint/Excel) 5. Use of Salesforce
6. Editing/Proofreading
7. Some Legal Background 8. Sales Experience 9. Social Media Knowledge (Facebook, Twitter, and LinkedIn)
Background Throughout my time spent in the work force, I have gained all types of experience. During and after college, I spent the majority of my time working in the restaurant industry in Philadelphia, Pennsylvania. I then transitioned into a prominent role in the legal department of a financial company that purchases the rights to receive future structured settlement payments from annuitant holders. While employed at the J.G. Wentworth Company (also partnered with Peachtree Settlement Funding, LLC) outside of Philadelphia, I worked closely with their counsel throughout the country and with the insurance companies tasked with providing the structured settlement payments to the annuitants. I was in charge of handling legal documents and other materials that assisted in the process of transferring the future structured settlement payments from the customers to the company. Working there has allowed me to gain other necessary skills and valuable experience to further my career in the professional world. After relocating to Maryland, I continued my work in the financial field, joining another company that purchases the rights to receive future structured settlement payments while also diving back into the food service industry.
Experience
Mathnasium Rockville/Germantown, MD (August 2016-December 2016)Office Manager• Meet and greet new parents coming into the centers. Explain our services and how we can help their child(ren)• Give the initial assessment test to the new students to establish the level of math and curriculum that they are in• Establish a good report with the parents and assist them in scheduling math sessions for their child(ren)• Using Salesforce to keep track of the child's progress and sessions attended/completed• Using www.wepayonline.net to keep direct track of parents' payments and accounts• Other daily office duties such as, opening/closing the centers and cleaning up
Honey Baked Ham and Café Gaithersburg, MD (November
2015-November 2016)Sales AssociateResponsible of delivering a quality experience to the guests, whether it is in the
store or on deliveriesOverseeing the other employees and making sure that their duties are completedOpening and closing the store on various days, making sure that the store is ready
for the next incoming shift
The Corner Pub Gaithersburg, MD (May 2015-November 2015)ServerResponsible of taking care of our guests and providing them with outstanding
serviceResponsible for providing our guests with an excellent dining experienceBack of the house duties such making sure that other servers had completed their
own tasks as well as completing my own responsibilities
Access Funding, LLC Chevy Chase, MD (February 2015-April 2015)Sales Assistant and Administrative WorkDirect contact with insurance companies to help clean up filesDirect contact with customers, helping to assist with transfers and finding the
documentation needed to complete the transactions Other administrative duties, such as editing/proofreading documents, using
Outlook, Salesforce, and Microsoft Office
The J.G. Wentworth Company Radnor, PA (July 2012 - January 2015)Sales Department (Account Executive), Legal Operations Department (Insurance Liaison and Administrative Work), and Underwriting Department (Sr. Underwriter)Reviewed legal documentation such as court orders and settling documents for
customers that have structured settlementsDirect contact with insurance companies to help clean up filesDirect contact with counsel all over the country that handled the transfersOther administrative duties such as editing/proofreading documents, using
Outlook, and Microsoft OfficeProfessional inside sales representative with a high volume clientele; helping to
assist with transfers and finding the needed documentation to complete the transactions
Carrabba’s Italian Grill Springfield, PA (April 2012 - August 2012) ServerResponsible of taking care of our guests and providing them with outstanding
serviceResponsible for providing our guests with an excellent dining experienceBack of the house duties such making sure that other servers had completed their
own tasks as well as completing my responsibilities
Power Home Remodeling Group Chester, PA (October 2011 - April 2012)Marketing DepartmentOutbound marketer, responsible with successfully making sure that our customers
were able to receive their appointments in a timely fashionInbound marketing working in retail stores where the customers were able to set
their appointments through our call center
Ted’s Montana Grill Philadelphia, PA (May 2010 - December 2011) Server/BartenderResponsible of taking care of our guests and providing them with outstanding
serviceResponsible for providing our guests with an excellent dining experienceBack of the house duties such making sure that other servers had completed their
own tasks as well as completing my responsibilitiesBar duties such as opening and maintain the bar throughout the day
The Spaghetti Warehouse Philadelphia, PA (August 2007 – May 2011)ServerResponsible of taking care of our guests and providing them with outstanding
serviceResponsible for providing our guests with an excellent dining experienceBack of the house duties such making sure that other servers had completed their
own tasks as well as completing my responsibilities
Molson Promotions Philadelphia, PA (July 2008 - November 2008)Marketing DepartmentPromoting a successful beer company at local establishmentsReporting to the marketing manager the success of the campaign
Education
Temple University - (2005-2010)Bachelor’s Degree in History3.2 GPA
References available upon request.