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EMPLOYEE SATISFACTION LEVEL IN TECHNICAL
INSTITUTIONS
A COMPARATIVE STUDY OF KITM, KURUKSHETRA AND
HCTM, KAITHAL
INTRODUCTION
Employee satisfaction is the terminology used to describe whether employees are
happy and contented and fulfilling their desires and needs at work. Many measures
purport that employee satisfaction is a factor in employee motivation, employee goal
achievement, and positive employee morale in the workplace. Employee satisfaction
is supremely important in an organization because it is what productivity depends on.
If your employees are satisfied they would produce superior quality performance in
optimal time and lead to growing profits. Satisfied employees are also more likely to
be creative and innovative and come up with breakthroughs that allow a company to
grow and change positively with time and changing market condition.
Employee satisfaction has always been important issues for organizations. Employees
are viewed as the greatest strengths and resources of an organization. An
organisation's success solely depends on the employees. They cannot be deprived of
what they deserve in return of their commitment to the company. It is very vital that
the workers of an organization derive good amount of job satisfaction. Very few
organizations have made job satisfaction a top priority, perhaps because they have
failed to understand the significant opportunity that lies in front of them.
TECHNICAL INSTITUTIONS IN HARYANA-AN OVERVIEW
Haryana has a network of educational institutions. While a primary school is available
within in radius of one kilometer, middle level education facilities are available with
in a radius of 1.87 kilometers and high schools are available with in a radius of 2.1
kilometers. There were 11,013 Primary Schools, 1,918 Middle Schools, 3,023 High
Schools and 1,301 senior secondary schools functioning during 2001-2002 in the
State. Presently, there are four Universities and 214 Colleges with 161 Colleges of
general education and 53 institutions exclusively for women in the State.
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Universities: The Amharic Dayanand University (MDU) at Rohtak, KurukshetraUniversity at Kurukshetra and Guru Jambheshwar University at Hisar are exclusively
for the promotion of technical education and management studies in Haryana. The
Chaudhary Charan Singh Agriculture University (HAU) at Hisar being one of the
biggest agriculture university in Asia is dedicated to agricultural education, research
and development. The National Dairy Research Institute (NDRI), Karnal has been
upgraded to the status of 'deemed university'. NDRI provides excellent education in
the field of dairy science and technology. Leading institutes for Technical and
Engineering Education in Haryana are NIT Kurukshetra, University Institute of
Engineering & Technology, University Campus (UIET, Kurukshetra University
Kurukshetra), Deenbandhu Chhotu Ram University of Science and Technology,
YMCA Institute of Engineering, Manav Rachna College of Engineering and the
Technological Institute of Textile & Sciences, Bhiwani. Earlier NIT Kurukshetra was
known by the name of Regional Engineering College, Kurukshetra. There are six
universities in the state. Technical education and management studies are provided by
Maharishi Dayanand University at Rohtak have a University Institute of Engineering
& Technology, University Campus (UIET, Rohtak), Kurukshetra University at
Kurukshetra, Guru Jambheshwar University of Science & Technology at Hisar and
Chaudhary Devi Lal University at Sirsa.
OBJECTIVES OF THE STUDY
The objectives of the study are as follows:
To study the factors influencing employee satisfaction.
To compare the factors of employee satisfaction at Kurukshetra Institute of
Technology and Management and Haryana College of Technology and
Management.
To give practical suggestions to improve and maintain employee
satisfaction in technical institutions.
HYPOTHESIS
There is no significant difference between the factors of employee
satisfaction level at KITM and HCTM.
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RESEARCH METHODOLOGY
A good research design has the characteristics viz, problem definition, time required
for research project and estimate of expenses to be incurred the function of research
design is to ensure that the required data are the collected and they are collected
accurately and economically. A research design is purely and simply framework or
plan for a study that guides the collection and analysis of the data. There is never a
single standard and correct method of carrying out a piece of research therefore I do
not wait to start my research until I find out the proper approach. For the present
research study sampling unit was employees of KITM and HCTM, Kurukshetra. The
sampling technique used for the present study was Random Sampling. The sample
size for the present study will be 70 respondents (each) from the selected institutions.The study is going to be conduct atKurukshetra and Kaithal (Haryana).
Data Collection
In the study the primary as well as secondary data will be used. The primary data will
be collected with the help of structured questionnaire addressed to the randomly
selected employee of the selected institutions. Secondary data will be collected from
the website and other printed material in the form of service rules of the selectedinstitutions.
SIGNIFICANCE OF THE STUDY
The concept of Employee Satisfaction is an important aspect in todays competitive
business environment. The present study will help to know the importance of
employee satisfaction for a technical educational institution. The following variables
reflects the significance of employee satisfaction i.e Enhance employee retention,
Increase productivity, Increase customer satisfaction, Reduce turnover, recruiting, and
training costs, Enhance customer satisfaction and loyalty, More energetic employees,
Improve teamwork, Higher quality products and/or services due to more competent,
energized employees, Employee will believe that the organization will be satisfying in
the long run, they will care about the quality of their work, they will create and deliver
superior value to the customer, they are more committed to the organization, their
works are more productive.
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REFERENCES
Websites:
www.kitm.in
www.hctmkaithal-edu.org
www.google.com
Books:
Rao VSP; Human Resource Management
Dwivedi R.S; Personnel Management
Gupta C.B; Human Resource Management