landmark parts and service brochure

SU P POR TPARTS & SERVICE

QUICK PARTS • DEPENDABLE SERVICE • EQUIPMENT THAT PERFORMS

Table of ContentsCertified Technicians 3On-Site Service 4Shop Service 5Scheduled Maintenance Inspections 6Scheduled Maintenance Contracts 7Purchased Protection Plan 8Oil Analysis 9Undercarriage Maintenance 9Parts 10Remanufacturing Services 11Ground Engaging Tools and Attachments 11

AboutLandmark EquipmentOur HistoryLandmark Equipment traces its beginnings to 1941 when theBen Griffin Tractor Company was founded in Dallas, Texas. In1989 Michael Lyle began running the company and changedits name to Dallas Ford New Holland, Inc. First, he expanded tothe north with a second location in McKinney, Texas in 1997,and four years later, the company had a new name—LandmarkEquipment.

The third branch debuted to the west in FortWorth, Texas in2002, and the fourth was added to cover the area south ofDallas, inWaxahachie, Texas. Corporate offices are located inIrving, Texas. Today, Lyle is the sole owner of LandmarkEquipment.With 35 years of experience in the equipmentindustry, Lyle has spent 25 of those years running dealerships.He understands how important it is to offer dependableequipment, quick parts availability and services to help youmaintain your equipment in top condition.

Its four strategically located branches position LandmarkEquipment to serve the entire Dallas/FortWorth metroplexmarket and surrounding counties. Every location provides awide range of equipment brands with excellent performancerecords and is stocked with an extensive parts inventory. Bothon-site and field services are available to minimize downtimefor your equipment.When you need equipment quickly, ourrental fleet is available with clean, well maintained machines.

Our ServicesLandmark Equipment helps maximize uptime for customerswith quick parts delivery and emergency service. Ourtechnicians undergo extensive training and are certified for theequipment they service. Rental equipment is available by theday, week or month, delivered right to your job site.

Our CustomersLandmark Equipment represents off-road equipmentmanufacturers that serve a wide range of businesses—commercial and residential construction, landscaping and turfmaintenance, municipal government, infrastructure andutilities, recycling and scrap handling, industrial andmanufacturing, demolition, rental, forestry, large residentialmaintenance, farming and agriculture.

Our EquipmentWe carry only those equipment lines that are dependable, withproven performance. Many of the manufacturers we representhave been producing and perfecting their equipment for over50 years. Continual improvements assure that you benefit fromthe latest technologies to enhance productivity.

Today, we feature construction and earthmoving equipmentfrom New Holland, Takeuchi and Rhino, mowing andlandscaping equipment from Alamo, Bad Boy, Bush Hog, CubCadet, Hustler, and Land Pride, concrete and compactionequipment from Stone, agricultural equipment from NewHolland, Mahindra andWoods, and attachments from Bradco,CTI and Construction Attachments

Our Technicians Are Factory TrainedLandmark Equipment has extensive training requirements to certifytechnicians and assure that they are properly equipped to serviceyour machines. Our technicians attend classes at our manufacturers’technical training centers to learn any new diagnostic and servicetechniques and to understand any changes in manuals orequipment requirements.

Our technicians are trained in equipment operation, diagnostics,maintenance and repair. Landmark Equipment combines classroomtraining with on-the-job experience for a thorough understandingof machine maintenance and repair. Safety regulations andprocedures are emphasized throughout the training process.

Technical Training CenterAll manufacturers’ classes are taught by certified specialists. Thereare courses on the functions and performance of specific machines,which include scheduledmaintenance inspections, adjustments,tests, troubleshooting techniques and repair procedures. There arealso component courses, which provide more in-depth informationfor specialized technicians. As diagnostic equipment becomesmore and more complicated, training is especially critical tomaintain equipment properly and to optimize operating time.

Certified TechniciansLandmark Equipment assures technicians are trained continually

• Landmark Equipment’s technicians are factorytrained and certified

• Our manufacturers provide specialized trainingfor their equipment

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ScheduledMaintenance On-SiteLandmark Equipment maintains a fleet of service vehicles to provideon-site service for both repairs and routinemaintenance. Our trained,certified technicians are dispatched to your job site to performmaintenance activities recommended by the equipmentmanufacturer at specified intervals.We can schedule thesemaintenance procedures when your machines are idle to optimizeyour equipment productivity.

Remotely Monitor Equipment for ProblemsWhen GlobalTRACS® is installed in your equipment, LandmarkEquipment can remotely monitor your machines and let you knowwhen we receive any alerts for operation problems. Sometimes weeven spot a problem before your operator is aware of it. We candiagnose repairs through our systems and come prepared to yoursite with the proper parts and tools to minimize your downtime.

Emergency Service AvailableWhen one of your machines is down, you can count on us to cometo your job site to repair your equipment as quickly as possible. Weunderstand that you might have a problem on a weekend orevening, and our technicians are available whenever you need them.

On-Site ServiceTrained, Certified Technicians Provide On-Site Services

Fleet of Service Vehicles with the Latest Repair and Diagnostic Tools

• Scheduledmaintenancemaximizes uptime

• Emergency service available

• State-of-the-art diagnostic tools and servicetrucks for job site repairs and service

Wealth of Experience and KnowledgeOver 90% of our manufacturer-trained service staff has workedwith us for a decade or longer. That experience translates into avast knowledge base and the ability to perform repairs correctlyand efficiently.

New Holland's web-based ASIST™ program gives us access tofactory specialists and engineers to discuss your particular repairissues whenever needed. In addition, with our extensive libraryof repair manuals, we have information at our fingertips for awide range of equipment.

Because productivity is essential to your success, it makes senseto choose our experienced repair professionals who willminimize your downtime and help you to make the best useof your resources.

DiagnosticsLandmark Equipment’s facilities are equipped with state-of-the-art diagnostic tools that provide accurate machine evaluationsto pinpoint problems with engines, drive trains, or hydraulicsystems. Our shop staff is factory trained to correct equipmentproblems quickly and cost effectively to minimize yourdowntime.

Repair or RemanufactureLandmark Equipment offers repairs on any components.When areplacement is necessary, remanufactured components are aneconomical alternative.We offer a wide range of remanufacturingservices that include engines, transmissions, torque converters,hydraulic pumps, hydraulic cylinders, and drive units. Allremanufactured components meet OEM standards and carry awarranty comparable to new component warranties.

Shop ServiceOur seasoned personnel and state-of-the-art facilities combine to give youexceptional service on demand.

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On-Time InspectionsYou can count on Landmark Equipment to complete ScheduledMaintenance Inspections for your equipment to avoid downtime andkeep your machines performing their best. Most equipmentmanufacturers require some sort of maintenance every 250 hours. Wecan verify service hours periodically and performmaintenanceactivities to meet warranty coverage requirements.

Trained, Certified TechniciansAll machines are serviced by our trained, certified technicians, on-siteor in our shops.We can service any brand that’s in your fleet.

Thorough InspectionsWe have developed a thorough inspection regimen for each type ofequipment. These procedures are strictly followed to identify possibleproblems with equipment functions. Each inspection includes an oilanalysis, which reveals the presence of metals and contaminants in themachine’s fluids, indicating which components are worn andmightrequire replacement in the future.

ScheduledMaintenance On-SiteLandmark Equipment maintains a fleet of service vehicles to provideon-site service for both repairs and routine maintenance. Our trained,certified technicians are dispatched to your job site to performmaintenance activities recommended by the equipment manufacturerat specified intervals. We can schedule these maintenance procedureswhen your machines are idle to optimize your equipment productivity.

Call Landmark Equipment for an inspection today!

ScheduledMaintenance Inspections

•Certified, trained technicians• Documentedmaintenance for warranty assurance• Any brand, anymodel• On-site or in our shop

Reduce downtime with Scheduled MaintenanceInspections by our Certified Technicians

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Let us worry about your machinery

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HowLong is a ScheduledMaintenanceContract?You choose the term—up to 5 yearsor 5,000 hours.

Payment OptionsFinance It—Add your ScheduledMaintenance Contract payment to yourfinancing package on your machine.

Charge It—Charge your ScheduledMaintenance Contract to your CNHRevolving Account for your currentmachines. Ask about a credit line increaseto accommodate your ScheduledMaintenance Contracts.

Lease It—Add a Scheduled MaintenanceContract to your lease agreement.

CustomizeYour ScheduledMaintenance ContractAdd any of these features to your ScheduledMaintenance Contract for added protection:

Oil AnalysisWith New Holland’s lubrication analysissystem, samples of fluids are takenperiodically from key compartments ofyour machine. These fluids are analyzed toidentify abnormal wear rates, contamination,leakage and other destructive conditionsbefore major damage occurs.

Fleet ManagementCommunications SystemBy monitoring your machine remotely,Landmark Equipment can schedule serviceat necessary intervals. This system allowsyou to locate and lock your equipmentremotely andmonitor productivity.

Why a ScheduledMaintenance Contract?Fixed PricingA Scheduled Maintenance Contracteliminates price uncertainty. Prices are setbefore repairs begin, and there are noadditional mileage charges.

Reduced HassleWith a Scheduled Maintenance Contract,you don’t have the hassle of stockingreplacement filters or lubricants. We’llcome to you with the necessary parts soyou can focus on the job at hand.

Record of RepairAll maintenance, repairs, and fluid analysesare documented to maintain warrantycompliance and increase resale or trade-in value.

What’s included in a ScheduledMaintenance Contract?MaintenanceAll maintenance procedures that are recommended in your New Holland machineoperator’s manual are completed at the required intervals.

Genuine NewHolland PartsAll parts are the same New Holland quality that originally came in your machine.

Certified TechniciansAll services are completed by factory trained New Holland technicians.

AtYour ConvenienceWhen it’s time for your New Holland or machine to be serviced, we’ll contact you toarrange a time and location that’s convenient for you.

ScheduledMaintenance Contracts


What equipment is eligible?New EquipmentAdd your PPP to your financing when you purchase any eligibleequipment. You can purchase your PPP any time during thewarranty period at standard new equipment rates. You caneven add PPP up to four months after the base warrantyexpires.* New equipment plans can be transferred to a newowner, which can boost its resale value.

Used EquipmentUsed equipment that is less than seven years old and has lessthan 7,000 hours at the time of registration** can be covered.An oil test for equipment with over 1,000 hours determinesfinal eligibility. Most brands are eligible for coverage.

Payment OptionsFinance It—Payments can be financed through CNH Capital retailinstallment contracts.Charge It—Charge your PPP to your CNH Revolving Account. Askabout a credit line increase to accommodate your PPP payments.Lease It—Add PPP to your lease agreement.

Special RatesDiscounts are available for equipment covered by ScheduledMaintenance Contracts. Ask if your equipment qualifies.

*A surcharge is added to the new equipment rate once the warranty period expires, and failures that occur within the first 30 daysafter registration are not eligible for reimbursements.**Eligible repairs within the first 30 days after registration are reimbursed at 50% of the normal retail cost for parts and labor.

Purchased Protection PlanProtect your equipment with an extended warranty

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What is a Purchased Protection Plan?A Purchased Protection Plan (PPP) extends your New Hollandwarranty beyond the period that comes with your equipment. Itincludes all the genuine parts and the service performed by factorytrained technicians that your original warranty covers.

Why buy a Purchased Protection Plan?It protects you against the expense of unexpected repairs. Resalevalue is higher, because the plan can be transferred to the new owner.

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What is an oil analysis?Fluids are taken from several areas in your equipment and areanalyzed by laboratories to determine levels of contaminants inthe various fluids. The level of each contaminant is compared tonormal wear rates, so that potential problems with componentscan be identified before failure. The trends for the contaminantlevels in your equipment also provide valuable information onpotential problems.

Landmark Equipment monitors your oil analyses. We willprovide guidance on necessary repairs and filter and oil changeintervals, based on the results for your equipment.

Sampling IntervalsManufacturers recommend sampling intervals for each model.Also consider how critical each piece of equipment is to yourproduction in determining sampling frequency. You may want toreduce the hours between sampling periods for equipmentoperating under more stressful conditions, such as those in avery hot, dirty environment, or machines used for short tripswith heavy loads, or those with excessive idle times.

General Guidelines for Sampling IntervalsEngines 250 hours or at manufacturer’s

recommended change intervalsTransmissions 250 hours or at manufacturer’s

recommended change intervalsHydraulics 250 – 500 hoursDifferentials 750 hoursGearboxes 750 hours

Analyzing system fluids provides a snapshotof internal conditions

• Identify minor problems to avoid major failures.• Extend equipment life—Contaminant levels in fluids dictatewhen to replace filters.

• Increase oil drain intervals—The condition of your oilindicates when oil changes are actually necessary.

• Increase resale value—Oil analysis records prove yourequipment has been maintained.

• Anymake, anymodel

Spot problems with inspections at regular intervals


UndercarriageMaintenance

Landmark Equipment’s technicians are trained to identifyundercarriage problems before major repairs are required.By measuring the thickness of the undercarriagecomponents, our technicians can predict how long yourundercarriage will last before replacements are needed.During scheduled maintenance service, we includeundercarriage wear evaluations.

• Monitor your undercarriage routinely

• Don’t delay repairs or replacements onundercarriage components

• Anymake, anymodel

Oil Analysis

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PartsWhenYou NeedThem

•Most parts are available within 24 hours

• Landmark Equipment maintains a vast inventory ofcritical use parts

• Consult online parts catalogs to save time and fuel

Fast AvailabilityLandmark Equipment has an extensive parts inventory and is located near the New Holland UltraParts Depots, so we can provide your parts as quickly as possible. Check the online catalogs for thecorrect part number, and contact us with your order. We’ll find the parts you need and have themready to be picked up or shipped the next day. If it’s not in stock, we’ll locate the parts through ourextensive network of parts resources.

Experience CountsOur dedicated parts staff has an average of over 17 years experience servicing our customers. We’refamiliar with almost any type of equipment—from vintage machines to the latest models withcomputerized controls. We can identify the right part, right away, to have you up and running asquickly as possible.

Online Parts CatalogsVisit our web site atwww.landmarkeq.com and select the parts catalog link to access

New Holland’s parts catalogs.

Find the Parts – All you need is the model number of yourequipment to view lists of available parts. Compile your partslists, using the convenient look up feature to view detailedparts illustrations.

Send your Order – Email, fax or phone in your parts list tothe Landmark Equipment location nearest you. Let us know

where you’d like to pick up your parts.

Receive the Delivery Date – Our parts departmentwill respond with availability and pricing as quicklyas possible. We’ll let you know when the parts will beready for pick-up at the location you requested.

Call to OrderYou can always call the parts department at thelocation nearest you to request a part number andplace your order for any brand, any model.

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Remanufacturing ServicesHigh Quality, Low Cost Option

Available for Basic and Complete Engines, Torque Converters and Injection Pumps

Why Choose Reman Parts?Quality Components that adhere to OEM specifications

Savings Advantage over other repair options

Warranty Protection that meets or exceeds that of theOEM to assure worry free ownership

Drop In Assemblies that enable quick turnaround times


AdaptersAttachmentsBackhoesSkid Steer LoadersExcavators

Blades

BroomsBucketsClamshellsCompactionWheelsCouplersCutters

FastenersForksGrapplersHammersHydraulic ToolsHandheldMounted

Log ForksLog SkiddingAttachments

PinsPulverizersRakes

RippersTeethThumbsU-BladesWear Edges

Ground EngagingTools & Attachments

Dallas-IrvingWaxahachie

McKinneyFort Worth

Texas

EquipmentAgriculture EquipmentBucketsCompact Track LoadersCompaction EquipmentCrawler DozersExcavatorsGrapplesHay EquipmentHydraulic HammersLight EquipmentLandscaping EquipmentLoader Backhoes

ServicesEmergency serviceExtended warrantiesInsuranceLiability, equipment

Machine inspection maintenanceMaintenance packagesOil and wear analysisOn-site field serviceParts support with a multimillion dollarinventory

Remanufactured engines, transmissions,hydraulics, parts and components

Rental equipmentScheduled maintenanceTailored financingfor new and used equipment purchases

TrainingSafety, operating and maintenance

Used equipment

MowersQuick CouplersRollersSkid Steer LoadersTelescopic HandlersTractorsTrailersTrench CompactorsWater TrucksWheel LoadersZero Turn Mowers


Dallas-Irving1351 S. Loop 12Irving, TX 75060Phone: 972-579-9999Fax: 972-579-7871Parts Fax: 972-554-1396

FortWorth5000 Airport FreewayFortWorth, TX 76117Phone: 817-834-8131Fax: 817-831-8775Parts Fax: 817-834-0647

McKinney3774 N. Central ExpresswayMcKinney, Texas 75071Phone: 972-548-9590Fax: 972-547-0564

Waxahachie2200W. US Hwy 287 BusinessWaxahachie, TX 75167Phone: 972-937-0101Fax: 972-937-0159

www.landmarkeq.com

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