l5 dipbm assignment briefs april 2019 - douglasglobal.uk

OTHM LEVEL 5 DIPLOMA IN BUSINESS MANAGEMENT | ASSIGNMENT BRIEFS

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Assignment Briefs OTHM Level 5 Diploma in Business Management Qualification Number: 603/2176/3 | September 2020

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Table of Contents

Human Resources Management ..................................................................................6 Project Management ....................................................................................................9 Strategic Marketing .................................................................................................... 12 Accounting for Managers ........................................................................................... 15 Business Law ............................................................................................................. 20 Business Ethics .......................................................................................................... 23



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Assessment guidance for criterion referenced marking. The assessment grading criteria characterises the level of complexity and demand expected of students at each level of qualification. Please note that these are generic descriptors which apply mainly, though not exclusively, to written academic work. Any further unit-specific assessment criteria, such as number of words, should be clearly stated in each individual assignment brief.

Result. Level 3 Level 4 Level 5 Level 6 Level 7 Pass Detailed answers to all

parts of the questions or tasks.

Clearly structured and focused, demonstrating overall coherence and in- depth understanding of the unit content and assessment requirements.

Evidence of the use of independently sourced material, well applied in all contexts.

Very few errors in grammar as appropriate.

Detailed response to all relevant parts of the questions or tasks, with evidence of clear understanding of the issues.

Well-structured with evidence of independent reading supporting the argument.

Clear evidence of a range of independently sourced material, well applied in all contexts.

Very few errors in referencing or grammar or syntax as appropriate.

Very full, independent response to the assignment, applying relevant material well beyond any module input, demonstrating independent study.

Excellent understanding and application of relevant theory, concepts and models. Very clear logical structure.


Excellent links between relevant ideas, theories and practice.

Evidence of independent learning and the ability to engage critically and analytically with a wide range of contextually relevant resource material.

Demonstration of original insights supported by well structured overall argument.


The work demonstrates engagement in an academic debate which presents clear evidence of a considered understanding of the topics studied.

There is evidence of clear synthesis of theoretical issues and practice.

A critical analysis of theoretical models and/or practical applications has resulted in originality.




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Fail Little attempt to engage

with assignment brief.

Learning outcomes not fully met.

Inadequate demonstration of knowledge or understanding of key concepts, theories or practice.

Little attempt to engage with assignment brief.









Whilst some of the characteristics of a pass have been demonstrated, the work does not address each of the outcomes for the specified assessment task.

The work may be an overly descriptive account demonstrating minimal interpretation, and there is very limited evidence of analysis, synthesis or evaluation.

No counterarguments or alternative frames of reference are generated or considered.




Human Resources Management

Unit Title Human Resources Management Unit Reference Number J/616/3021 Unit Level Level 5 Assessor

Date issued

Hand in Date

Unit Grading Structure Pass Assessment Guidance To achieve this unit, learners must achieve the

learning outcomes and meet the standards specified by all assessment criteria for the unit.

LO LO Description AC AC Description 1 Understand the nature

and scope of HRM. 1.1 Assess the functions of human resource

management in contributing to organisational performance.

1.2 Distinguish between personnel management and human resource management.

1.3 Evaluate the role and responsibilities of human resource managers.

2 Understand the pivotal areas of HRM in a range of organisational contexts.

2.1 Evaluate the importance of human resource planning in organisations.

2.2 Summarise the stages involved in planning human resource requirements.

2.3 Evaluate the effectiveness of recruitment and selection techniques.

3 Understand methods to address performance and reward issues.

3.1 Assess the effectiveness of different reward management strategies.

3.2 Critically appraise methods organisations use to monitor employee performance.

3.3 Evaluate the process of job evaluation and other factors determining pay.

4 Understand contemporary issues affecting human resource management.

4.1 Analyse contemporary issues affecting human resource management.

4.2 Evaluate the impact of the legal and regulatory framework on human resource management.




Scenario You are working in the HR department of a company called WeSellAnything Ltd. A new CEO has been recruited with the task of saving the company from bankruptcy. Although the CEO only arrived recently, it was immediately apparent that morale was low and that there was a high turnover of staff. The CEO has summoned your team for a meeting, demanding explanations and possible changes. You have worked at WeSellAnything Ltd long enough to know the main issues are:

• Competitors pay a salary on average of 15% – 20% more and provide better benefits. • Many of the targets are unachievable which means that bonus payments have not been

paid out. • Lack of career advancements, most supervisor and management positions are filled • from outside the company. • The company does not have a Learning and Development department. • Most job descriptions do not match the actual job, and despite your efforts the Line

Managers have not been cooperating. The person specifications are also very vague. • Lack of recruitment planning. Line Managers suddenly decide they are short staffed and

want you to hire people immediately. After you contact the individuals, they then have 1 interview with the Line Manager who decides to recruit them or not.

• The management team is very male orientated and no women between 20-45 are hired into senior positions.

• You personally had to attend 3 tribunals in the last few months regarding harassment, bullying and unfair dismissal.

Task 1 of 2 - HR Briefing Report (ACs 1.1, 1.2, 1.3, 2.2 & 2.3) Instructions In preparation for your meeting, you have decided to prepare a report in which you:

• Draw a mind map to show the traditional functions of “Human Resource Management” and the stages of Human Resource Planning. Use symbols to highlight the involvements of Lines Managers.

• Differentiate between personnel management and human resource management • Evaluate the effectiveness of recruitment and selection techniques. • Create a flowchart to showcase the roles and responsibilities of human resource managers.

Delivery and submission

• 1 x HR Briefing Report (including mind map and the 2 flowcharts) – (1500 words) excluding TOC, diagrams, references and appendices.

Task 2 of 2 - Presentation and Executive Summary (ACs 2.1, 3.1, 3.2, 3.3, 4.1 & 4.2) Instructions Prepare a presentation for the CEO and Senior Management Team:

• Explain your mind map and flow charts • Using the mind map, identify the importance of human resource planning including common

issues faced by HR managers and their causes such as maternity law, discrimination etc. • Critically appraise methods organisations use to monitor employee performance.




• Evaluate the process of job evaluation and other factors determining pay. • Using the flowchart, explain two performance management and reward systems and their

impact on motivation. Delivery and submission

• 1 x Presentation file with speaker notes and executive summary – (1500 words) excluding TOC, diagrams, references and appendices.

• You can use PowerPoint, Prezi or any other suitable template. Referencing:

• Each section must reflect any supporting Harvard style citations. • A comprehensive Harvard style reference list must be included at the end of the work.

Evidence to be submitted:

• HR Briefing Report – 1500 words • Presentation File, Speaker Notes and Executive Summary – 1500 words




Project Management

Unit Title Project Management Unit Reference Number K/616/3027 Unit Level Level 5 Assessor

Date issued

Hand in Date

Unit Grading Structure Pass Assessment Guidance To achieve this unit, learners must achieve the learning

outcomes and meet the standards specified by all assessment criteria for the unit.

LO LO Description AC AC Description 1 Be able to plan the

requirements for a project and estimate the resources necessary for its completion.

1.1 Determine projects required from an appraisal of business objectives.

1.2 Produce project sub-divisions and high-level estimates of time

1.3 Evaluate a project methodology suitable for the specific project.

1.4 Assess the feasibility of a proposed project. 2 Be able to devise a project

plan using relevant project management tools and models.

2.1 Devise a structure for the management and execution of the project.

2.2 Define the roles and responsibilities of the project manager and team members.

2.3 Prepare a detailed project plan. 3 Be able to monitor and control

a project to completion. 3.1 Assess suitable project team structures. 3.2 Design quality management processes to be

used in a project. 3.3 Design procedures for managing project

change proposals. 3.4 Design systems for monitoring and appraising the

status of a project. 4 Be able to apply project

management techniques and skills to a project application.

4.1 Design control systems to manage challenges arising during the execution of projects.

4.2 Determine issues and risks likely to be encountered in the final stages of a project.

4.3 Assess the necessary project tasks to be completed in the final stages of a project.




Scenario

Manley’s is a family-owned home improvement specialist similar to Homebase. The day to day operation is run by the owner and his son who make up the Senior Management Team. It has 4 stores around London and is planning an expansion. Like its competitors, it offers DIY solutions as well as a range of furniture, and kitchen and bathroom design. Its unique selling point is the fact it employs designers and, through subcontractors, offers guaranteed installation and workmanship such as plumbing, electrical, etc. Due to these unique services which helps customers to achieve designer houses at an affordable price, Manley’s enjoyed financial success and a rapid growth. The first store opened 7 years ago, the second store 3 years ago, the third store 1 year ago, and the fourth store opened last week. Several other stores are also planned. Although, the company is doing well, the owner has concerns about some parts of the business operation. Manley’s only online presence is a static web page showing the location of its 3 stores (the page has not been updated for the fourth store yet), and there is no possibility to either order online or book appointments with designers. The owner and his son feel that a new Management Information System (MIS) is required to improve customer service and operations. The new MIS will help manage stock, personnel, subcontractors, marketing, customers data etc. They are also planning on either updating the current loyalty programme or introduce a new to one to encourage repeat customers through benefits and promotions. During the last board meeting, they identified the need to handle these tasks as projects and recommended employing a project consultant to help out. The board decided to hire you as the project consultant and they want everything to be completed within 3 months. Task 1 of 3 - Project Selection (ACs 1.1, 1.2, 1.3 & 1.4) Instructions Your first task is to:

• Develop an overall Gantt chart of the various projects that need completing, including subdivision and a time-scale.

• Write a report, recommending a project management methodology for each project (and your reasons for your recommendation)

• In the same report, assess the feasibility of all the projects and decide on one to carry out first.

Delivery and Submission

• 1x Gantt chart and 1x short report – (1000 words) excluding TOC, diagrams, references and

Please note, it is recommended that you use http://www.ganttproject.biz/ but you are free to use any software that you feel appropriate. Task 2 of 2 - Project Details (AC 2.1, 2.2 and 2.3)


http://www.ganttproject.biz/



Currently Manley’s employ : 4 store managers, 4 store assistant managers, 10 store attendants, 4 designers, 1 HR officer, 1 Accountant, 1 Procurement Manager, 3 Account Executives in charge of maintaining relationship with suppliers, 1 Executive Assistant and 1 Administrator. In addition, the owner and his son are involved in the management of the organisation. There is no IT department looking after the information and IT infrastructure of the company. Instructions Select one of the projects from Task 1 and:

• Create a detailed Gantt chart, including the roles and responsibilities of the participants (this could be integrated in your Gantt chart if using http://www.ganttproject.biz/)

• Create an organisational structure to carry out the project, and add a commentary regarding your team structure.


• 1x Gantt chart and 1 x Organisational chart with commentary - (1500 words) excluding TOC, diagrams, references and appendices.

Task 3 of 3 - Project Monitoring (ACs 3.2, 3.3, 3.4, 4.1, 4.2 and 4.3) Instructions In relation to your selected project, prepare a document with the following details:

• Explain the purpose of PERT (Program Evaluation and Review Technique) or a CPA (Critical Path Analysis) diagram

• Create a PERT or a CPA diagram to identify likely challenges, issues and risks during the life of the project.

• Create a general quality management process to be used for the project, • Explain the change control procedure • Design a method to use to measure project


• Project monitoring report – (500 words) ) excluding TOC, diagrams, references and appendices.

Referencing:



• Gantt chart and Report – 1000 words • Gantt chart and Organisational Summary – 1500 words • Report – 500 words


http://www.ganttproject.biz/)



Strategic Marketing

Unit Title Strategic Marketing Unit Reference Number K/616/3030 Unit Level Level 5 Assessor

Date issued

Hand in Date



LO LO Description AC AC Description 1 Understand the principles

of marketing and its role in business practice.

1.1 Evaluate the role of marketing in an organisation. 1.2 Analyse the relationship between corporate

strategy and marketing strategy. 1.3 Explain how marketing strategy is developed.

2 Be able to evaluate approaches to marketing analysis.

2.1 Evaluate various approaches to internal environmental analysis.

2.2 Evaluate various approaches to external environmental analysis.

2.3 Explain how internal and external analyses can be integrated to devise strategic alternatives.

3 Be able to apply strategic marketing decisions and choices.

3.1 Justify decisions and choices to be made at a corporate level.

3.2 Assess how these decisions influence marketing at business unit and functional level.

3.3 Evaluate approaches to competitive positioning of businesses.

4 Be able to evaluate the use of marketing strategies for competitive advantage.

4.1 Summarise a range of strategies that can contribute to competitive advantage.

4.2 Assess marketing strategies, their application and implementation for an organisation.

4.3 Evaluate marketing strategies for an organisation.




Scenario

You are employed at Marketing Trooper, a consulting firm that specialises in Strategic Marketing. You are part of the sales team and you have contacted CraftSupplies, a company specialising in Art and Craft Supplies. Task 1 of 3 - Presentation (ACs 1.1, 1.2, 1.3, 3.3, 4.1, 4.2 & 4.3) Instructions CraftSupplies are interested in setting up a new marketing campaign to increase sales and have asked you to prepare a presentation for the Board of Directors and the Senior Management Team. You will need to cover the following topics in your presentation:

• Explain the role of marketing to an organisation and what the relationship is between marketing strategy and corporate strategy.

• Describe how a marketing strategy can lead to competitive advantages, and the type of competitive positioning an organisation can adopt

• Explain how a marketing strategy is developed. • Discuss marketing’s role in the competitive positioning of the business. • Evaluate a range of marketing strategies that can contribute to organisation’s competitive

advantage. Delivery and Submission

• 1 x Presentation file with speaker notes and executive summary – (1000 words) excluding TOC, diagrams, references and appendices.

• You can use PowerPoint, Prezi or any other suitable template.

Task 2 of 3 - Brochure (ACs 2.1, 2.2 & 2.3) Instructions You are going produce a brochure detailing your services as a marketing firm. Your firm’s strongest point is conducting market research and your brochure should have 3 sections.

• Section A covering the various approaches to internal environmental analysis • Section B covering various approaches to external environmental analysis • Section C covering how internal and external analysis can be used to decide on strategic

marketing options

Please include a short note in the brochure to explain that different approaches will be priced at different levels. Delivery and Submission

• 1 x Brochure - (1000 words) excluding TOC, diagrams, references and appendices.




Task 3 of 3 - Individual Blog Entry (ACs 3.1 & 3.2) Instructions In addition to your service, your company has its own blog and you have been asked to write an individual blog post. You should read the business section of a newspaper and write a blog entry reviewing at least 3 strategic marketing decisions made at corporate level, weighing their pros and cons. You are also asked to evaluate approaches to competitive positioning of businesses. Finally, you should also reflect on how strategic marketing decisions influence marketing at lower levels within the organisations. Your blog reflection must be backed up by theory which must be appropriately referenced. Delivery and Submission

• 1x Blog entry (1000 words) excluding TOC, diagrams, references and appendices. Referencing:



• Presentation file and Executive Summary – 1000 words • Brochure – 1000 words • Blog – 1000 words




Accounting for Managers

Unit Title Accounting for Managers Unit Reference Number T/616/3032 Unit Level Level 5 Assessor

Date issued

Hand in Date



LO LO Description AC AC Description 1 Understand accounting

concepts and conventions.

1.1 Explain the aims of financial and management accounting and accounting regulations.

1.2 Explain the main types of business and accounting information and their features.

1.3 Evaluate the role of different users of accounting and financial information.

2 Be able to prepare financial statements for sole traders, partnerships and limited firms from ledger accounts and incomplete records.

2.1 Prepare books of original entry.

2.2 Prepare trial balance information to enter to final accounts.

2.3 Construct final accounts including cash flow statements.

2.4 Make adjustments for bookkeeping and final accounts.

3 Be able to evaluate financial performance.

3.1 Calculate a range of financial ratios. 3.2 Categorise financial ratios.

3.3 Evaluate financial performance using ratios. 4 Understand the UK

Regulatory Framework for accountancy and finance.

4.1 Summarise the main features of the UK regulatory framework.

4.2 Evaluate the impact of international regulations on UK organisations.




Scenario You have applied for a job in the accounting department of a department store. Task 1 of 2 - Application Form (ACs 1.1, 1.2 & 1.3) Instructions As part of the application form, you are required to answer the following questions:

• Explain the aims and purpose of financial and management accounting to business. • Who are the various users of accounting information and what information would these

users require? • Describe the role of the International Accounting Standards Board (IASB) and the Standards

Advisory Council (SAC) Delivery and Submission

• 1x Application Form (Word Document) – (1000 words) ) excluding TOC, diagrams, references and appendices.

Task 2 of 2 - Accounting Test (ACs 2.1, 2.2, 2.3, 2.4, 3.1, 3.2, 3.3, 4.1 & 4.2) You have been called in for an interview. You have been asked to solve some problems to test your ability in basic accounting. Problem 1 – (AC 2.1, 2.2. 2.3 & 2.4) Jack Rayan runs a wholesale online toy store, he operates out of his own home with zero inventory. Every toy he sells is first purchased then re-sold, but only after the order comes through. You need to help him out with his bookkeeping. The following transactions occurred in October: Paid £500 for lease of computer equipment in advance for November Cash Sales of £4,847. (for stuffed animal) Cash sales of £4,486 (for Educational Toys) Cash sales of £4,702 (for Video Games) Cash Sales of £1,827 (for Pretend-play toys) Purchase of office supplies on account from Bing's Office Supply, £416. Withdrawal by owner (Jack Uzi) of £1,600 Payment on account (Bing's), £390 Payment of wages with cash, £2,500 Payment for cleaning services with cash, £74 Payment to purchase stuffed animal, £4,044 Payment to purchase Educational Toys, £3,547 Payment to purchase Video Games, £4,169 Payment to purchase Pretend-play toys, £1,382 Cash sales of £4,486 (for Educational Toys)

Further, he has account balances for the beginning of October as follows:

Cash £ 2,000 Accounts Payable, Bing's Office Supply Hut £ 75

Office Supplies £ 75 Jack Rayan Capital £ 2000




Instructions

• Prepare a book of original entries (Sales journal, purchase journal, cash journal) • Prepare the general ledger • Jack checked his bank balance and he noticed that his actual cash balance was £20 less

due to overdraft fees, make the necessary adjustments • Prepare a trial balance for October 31st • Prepare a cash Flow Statement for October 31st • Prepare an Income Statement for the period ending October 31st • Prepare a Balance Sheet for October 31st

Problem 2 (ACs 3.1, 3.2 & 3.3) Xara Clothes has the following income statement : Xara Clothes Income Statement 2017 INCOME Sales £ 31,442.00 Cost of Goods

Beginning Inventory value £ 8,010.00 Manufacturing cost Less Ending Inventory value

£ 19,159.00 £ 8,793.00

Cost of Goods Sold £ 18,376.00

Gross Profit £ 13,066.00

Non-Operating Income

Interest Income £ 600.00 Total Non-Operating Income £ 600.00

Total INCOME £ 13,666.00

EXPENSES Operating Expenses

Accounting and Legal £ 1,107.00 Advertising £ 900.00 Depreciation £ 1,202.00 Insurance £ 1,041.00 Maintenance and Repairs £ 923.00 Office Supplies £ 325.00 Rent £ 1,268.00 Salaries and Wages £ 925.00 Telephone & Broadband £ 118.00 Utilities £ 565.00 Web Hosting and Domains £ 165.00 Total Operating Expenses £8,539.00

Non-Recurring Expenses

Furniture and Equipment £ 1,052.00




Total Non-Recurring Expenses £ 1,052.00

Total EXPENSES £ 9,591.00

Net Income Before Taxes £ 4,075.00 Income Tax Expense £ 815.00

NET INCOME £3,260.00

Xara Clothes Statement of financial position at 31 Dec 2017 ASSETS Current Cash £ 1,704.00

Inventory of Office Supplies Inventory (Raw Materials, Work In

£ 120.00

Progress, Finished Goods) £ 8,793.00 £ 10,617.00

Non-current assets

Office Equipment £ 3,785.00 Less: Accumulated depreciation £ 1,202.00 £ 2,583.00

£ 13,200.00

Equity Owner Capital £ 6,000.00 Profits/loss £ 3,260.00

£ 9,260.00 LIABILITIES

Current Liabilities Short-term loan

Non- Current Liability

£ 1,940.00

Long-term loans £ 2,000.00

Total Liabilities + Equity £ 13,200.00 Instructions

• Using the ratio categories ie Liquidity ratios, Solvency ratios and Profitability ratios, classify the following ratios:

o Current Ratio o Acid-Test Ratio o Debt-Equity Ratio o Profit Margin o Return on Owners' Equity




• Calculate the following ratios: o Debt-Equity Ratio o Profit Margin o Return on Owners' Equity

• Based on the information provided and your ratio, how would you describe the financial

performances of Xara Clothes? Referencing:



• Application Form – 1000 words • Accounting Test – 2000 words




Business Law

Unit Title Business Law Unit Reference Number F/616/3034 Unit Level Level 5 Assessor

Date issued

Hand in Date



LO LO Description AC AC Description 1 Understand types of UK laws,

legal systems, and contracts law and their impact on international businesses.

1.1 Differentiate between different types of law in the UK.

1.2 Evaluate the impact of EU and UK contract laws on business.

1.3 Explain intellectual property rights governing trademarks and brand names.

2 Understand the main concepts and principles of consumer & company law to given situations.

2.1 Explain the importance of trade description law. 2.2 Explain the rights of consumers given by the

consumer protection agency. 2.3 Justify the importance of acting in

accordance with consumer safety laws. 2.4 Explain the formation and constitution of a

company. 3 Understand employment law. 3.1 Determine the nature, constitution and structure

of a company. 3.2 Evaluate the management and administration

roles of a company against employment law. 3.3 Assess how employment laws contribute to

termination of contracts. 3.4 Evaluate the role of agency law.

4 Understand competition and the right to compete in the UK.

4.1 Evaluate the impact of laws governing competition in different market conditions.




Scenario

You have applied for an internship at Business Law Consulting UK, a company specialising in helping small businesses with legal issues. Task 1 of 4 - Portfolio of evidence (ACs 1.1, 1.2 & 1.3) Instructions As part of the pre interview process, you are asked to compile a portfolio of documents. You need to show an understanding of the different types of UK laws, legal systems, and contract laws. The documents you are asked to create are as follows:

• Draw a mind map to distinguish between the types of law in the UK • Create a factsheet, summarising contract laws in EU and UK • Draw a table defining the concept of intellectual property rights such as copyright, patent,

trademarks and brand names. Delivery and Submission

• 1x Mind Map, Fact Sheet and Table collated in a Portfolio of evidence – (700 words) Task 2 of 4 – Interview Task (ACs 2.1, 2.2, 2.3, 3.1 & 3.3) Instructions Your application was successful, and you have been called in for an interview. As part of the interview process, you have been asked to prepare a segment about issues relating to employment law and consumer protection. You are required to cover the following points:

• Explain the importance of trade description law and evaluate the benefits of the introduction of these laws – use 1 or more of the following laws as examples to in your answer :The Consumer Right Act 2015, Trade Description Act of 1968, The Supply of Goods and Services Act of 1982, Consumer Protection Act of 1987 and General Product Safety Regulations of 1994.

• You should describe laws relating to employment, in particular with regard to Employment Relations Act 2004 and what these legislations means with regards to termination of employment

• Justify the importance of acting in accordance with consumer safety laws. • Determine the nature, constitution and structure of a company. • Assess how employment laws contribute to termination of contracts.


• 1x Interview Task – (1500 words) Task 3 of 4 - Infomercial (ACs 2.4, 3.2 & 3.4) Instructions You have now been shortlisted and it is down to 4 candidates. The recruiting partner wants to see your worth and has asked all the candidates to write an infomercial promoting “Business Law Consulting UK”. Your infomercial should focus on start-up launch. To do so, your infomercial should-

• Describe the type of companies and their legal implications




• Describe the formation process (including Registration, Commencement of Business and Re- Registration)

• Explain what an agent is, by providing an example and evaluate how Agency Law applies to it.


• 1x Infomercial – (500 words) Task 4 of 4 - Memo (AC 4.1) You have been successful in your interview and have been hired as an intern. You have been asked to work on a project with some senior colleagues. Instructions You are required to prepare a memo for the team: The memo should:

• Focus on making a case for mergers and acquisition to achieve market domination or survival,

• Describe how the Competition Act 1998 and EU competition law can prevent such mergers and why.


• 1 x Memo - (300 words) Referencing:



• Portfolio of evidence – 700 words • Interview Task - 1500 words • Infomercial – 500 words • Memo – 300 words




Business Ethics Unit Title Business Ethics Unit Reference Number L/616/3036 Unit Level Level 5 Assessor

Date issued

Hand in Date



LO LO Description AC AC Description 1 Understand perspectives on

ethics and its relevance to business.

1.1 Explain the background and development of ethical approaches.

1.2 Compare and contrast absolute and relative ethics. 1.3 Explain the ethical issues which can affect the

operational activities of a business. 1.4 Evaluate the implications for a business

and its stakeholders to operate ethically. 2 Be able to report on the

roles of directors, investors and other stakeholders to ensure ethical practice.

2.1 Assess potential conflicts between the needs and expectations of different stakeholders.

2.2 Analyse the impact of CSR on the business.

2.3 Report on how a business can improve the ethics of their operations whilst meeting objectives and ensuring good employer/employee relationships.

3 Understand the issues which inform company reporting and their impact on society.

3.1 Explain how business objectives are affected by ethical considerations.

3.2 Summarise the regulatory framework for CSR.

4 Be able to evaluate ethical dimensions of businesses and the impact of CSR strategies on them.

4.1 Report on a current ethical issue affecting a selected business.

4.2 Assess the potential impact of changes in CSR on business performance.

4.3 Recommend changes to CSR policy to benefit different stakeholders.

Scenario You are working in the HR department for “Computing Supplies Ltd” and been asked to look into Corporate Social Responsibilities as a number of serious issues have arisen. The company recently received bad publicity after a documentary was filmed showing obsolete computers owned by the company being stripped down for gold by children in Africa. To complicate things further, the computers were being burnt to collect the gold which creates dangerous fumes both for the environment and for the children. Another issue is that “Computing Supplies Ltd” pays the majority of its employees the minimum wage in order to maximise profit. Several employees have now joined a union and trying to negotiate a living wage to no avail, which has also caused some bad publicity. Due to the bad




publicity, 4 large clients have already terminated their contract and as a consequence, the revenue is down 15% compared to the previous year. “Computing Supplies Ltd” is also planning on relocating some of its manufacturing abroad in order to cut down costs, however it seems that it would not really benefit the locals as the subcontracting cost implies cuts, in particular relating to local wages and local use of water. You are going to meet with the Senior Management Team to discuss these issues. Task 1 of 3 - Presentation (ACs 1.1, 1.2, 1.3, 1.4, 2.1 & 3.2) Instructions You are going to prepare a presentation to be given to the Senior Management Team and will need to:

• Provide an illustration showing the different approaches to business ethics. You should then provide examples of ethical issues that could affect the operations. Also provide examples of “absolute” and “relative” ethics.

• Create a mind map of the stakeholders, and comment on the implications for each stakeholder when operating ethically, including potential conflicts between the stakeholders

• Explain the regulatory framework for Corporate Social Responsibility (CSR) Delivery and Submission

• 1x Presentation file – (500 words) • You can use PowerPoint, Prezi or any other suitable template.

Task 2 of 3 Case Study (ACs 2.2 & 4.2) Instructions Provide a case study of an organisation that has implemented Corporate Social Responsibility (CSR). You should:

• Describe the changes the organisation has made and explain why they were made. • Review the impact of CSR on their supply chain • Analyse the impact of changes in CSR on business performance such as profitability,

revenue, brand, etc. Delivery and submission

• 1x Case Study - (1000 words) Task 3 of 3 - Report (ACs 2.3, 4.1, 4.2 & 4.3) Instructions Based on the task scenario, write a report to suggest an implementation of CSR for “Computing Supplies Ltd” . You should:

• Research a current ethical issue in the organisation. • Describe how business objectives are affected by ethical considerations.




• Report on how the business could improve the ethics of their operations. • Recommend changes to CSR policy to benefit different stakeholders.


• 1x Report - (1500 words) Referencing:



• Presentation file – 500 words • Case Study – 1000 words • Report – 1500 words


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