kva spring training programme
DESCRIPTION
Training courses for voluntary and community organisations in KingstonTRANSCRIPT
Training for Voluntary and Community Organisations Spring 2011 Programme
W
elc
om
e Welcome to Kingston Voluntary Action‟s Spring 2011 Training
Programme. This is the fourth programme of KVA‟s capacity
building courses funded by the BIG Lottery as part of the
Kingston Infrastructure, Support and Development Project
(see page 27 for more information about this project).
Courses
In the previous season, 123 of you attended KVA capacity
building courses and 109 completed the evaluation forms.
Over 95% of the participants either agreed or strongly
agreed, that the course content helped them to further
develop their knowledge and understanding of the subject,
which would be useful for their work and enable them to
improve the services of their organisation.
Here is some of the feedback we have received:
„An extremely useful and clear presentation and relevant to
our needs‟ (Business Planning)
„The day was excellent. Tutor was confident and
knowledgeable and easy to follow. He is clearly experienced
and has a natural respect for human life‟ (Emergency First
Aid at Work)
„Very informative, well thought out and well presented
training‟ (How to say „no‟ to a volunteer)
„I have learnt how to protect myself and make the law work
for my organisation‟ (Managing Grievance and Disciplinary
Procedures)
„Very well organised and structured course. Encouraging environment for questions.‟ (Unlocking potential and new diverse volunteering roles)
2
Refreshments
Refreshments and lunch are provided for full day courses, so
please state any special requirements at time of booking, such as
vegetarian. Please note lunch will not be provided on half
day courses.
Venues
Most of our courses are held at the following venues:
Richard Mayo Centre, Kingston United Reformed Church, Eden
Street, Kingston, KT1 1HZ, in the heart of Kingston-upon-Thames,
at the back of the main shopping centre and five minutes walk
from both the railway and bus stations.
Access Learning Centre, Richmond and Kingston Accessible
Transport (RaKaT), North Kingston Centre, Richmond Road,
Kingston KT2 5PE. The centre can be reached from Kingston on
the 65 route, bus stop Durlston Road. There is a limited number of
car parking spaces in the North Kingston Centre.
Quaker Meeting House, 78 Eden Street, Kingston upon Thames,
KT1 1DJ. Quaker Meeting House is in central Kingston, next to the
Primark shop.
Prices
The prices are given for each course on its page and in the “at a
glance” section in the centre of this booklet. The first (lower) price
is for voluntary and community organisations with the second
price, where applicable, being for statutory organisations who work
with the voluntary sector. Priority will be given to the voluntary
and community sector organisations.
For full details and updates on training, please visit the
KVA website www.kva.org.uk
3
Managin
g Y
our
Org
anis
ation Equality Laws and Diversity Issues
(including looking at cultural communication) Date: Wednesday, 6 April 2011 Time: 10.00am – 4.30pm
Who should attend: Everyone!
Course Overview: The course aims to highlight rights and responsibilities of everyone, from a governance, management, staff and volunteer perspective.
The key differences between “equality” and “diversity”-with links to other critical technical terms and considerations such as discrimination, prejudice and the glass ceiling – and glass cliff!
The key drivers that make equality and diversity so important now (and in the future) – legal/demographic and economic
The particular legal responsibilities and liabilities of managers and staff
How values and attitudes affect behaviour
Stereotyping, and the difference between direct and indirect discrimination
How to challenge inappropriate language and behaviour
The latest legislative developments, and the links between these and the development of your equality and diversity policies/ action plans
The next steps in developing equality and diversity across your organisation in terms of employment, volunteers, service delivery and with stakeholders
Trainer: William Chadwick, QED Training Services, is a specialist UK-wide trainer and policy consultant in equality laws, diversity issues and cultural awareness. Prior to this, William was Head of Training and Personnel for the Equal Opportunities Commission. Course Fee: £40/£65 4
Managin
g Y
our O
rganisa
tion
Disability Awareness
Date: Tuesday, 10 May 2011
Time: 10.00am-4.30pm
Who should attend: Everyone!
Course Overview: The aim of this interactive training is to
help you to be better informed and confident in your day-to-
day dealings with disabled people. You will develop
knowledge and understanding of a wide range of disabilities,
gain practical information on reasonable adjustments and
clarify the extent of your obligations under the new Equality
Act 2010.
Increased awareness of a wide range of disabilities - both 'seen' and 'unseen‟
Understand the difference between the 'medical' and 'social' model of disability
Improved awareness of the barriers that disabled people face
Improved awareness of what constitutes reasonable adjustments
Disability etiquette – participants equipped with the tools to avoid common mistakes
Knowledge of key changes contained in new Equality Act. Understand the importance of an „inclusive‟ culture
Trainer: Jamie Cutler works for Richmond AID as an
Employment/Community Involvement Manager. Richmond
Aid is a pan-disability organisation working closely with
service users and volunteers with both physical and sensory
impairments on a wide range of projects.
Course Fee: £40/£65
5
Safe
guard
ing
6
Safeguarding Children - Child Protection
Induction Training Date: Tuesday, 17 May 2011
Time: 12.00-2.00pm
Who should attend: Staff and volunteers working on
projects that involve children and families.
Course Overview: By the end of the training participants
will be able to:
Gain some awareness about what constitutes child abuse
and how to recognise it
Develop awareness about everyone‟s responsibilities
towards vulnerable children
Recognise parental stressors that may increase children
and young people‟s vulnerability
Consider relevant aspects of legislation and guidance
Be familiar with their own child protection procedures
Know how to appropriately refer children who may be
vulnerable, in need or suffering abuse or neglect
Trainer: Carla Thomas, a local Safeguarding Children Board
Training and Development Adviser.
Course Fee: Free
Safe
guard
ing
Safeguarding Children - Child Protection Awareness Refresher
Date: Saturday, 11 June 2011 Time: 10.00am-1.00pm
Who should attend: Staff and volunteers working on
projects that involve children and families who need to
refresh their awareness of Child Protection.
Course Overview: By the end of the training participants
will be able to:
Refresh their general knowledge in relation to the
definitions and recognition of abuse
Appreciate the role and responsibilities of different
agencies that may be involved in working with children and
families
Use an ecological approach to assess children
Revisit and apply relevant legislation and guidance
Consider issues around information sharing
Trainer: Carla Thomas, a local Safeguarding Children Board Training and Development Adviser.
Course Fee: Free
7
Managin
g Y
our
Org
anis
ation Understanding and Using an Outcomes Focus
Date: Wednesday, 25 May and Wednesday, 22 June 2011
Time: 10.00am – 4.30pm
Who should attend: The course aims to equip participants
to introduce an outcomes focus into their own organisation.
For this reason, organisations are encouraged to send two or
three people from their organisation on the course, whether
trustees, paid staff, volunteers or a mixture.
Course Overview: How much do you know about the
effects of your organisation‟s work? Would you like to know
more about outcomes? Are your funders asking about
outcomes monitoring?
This course will reassure you that monitoring and evaluation
are not jobs for experts and will enable you to introduce an
outcomes focus within your own organisation successfully.
You will:
Learn how to assess your effectiveness
Learn about what works, to improve your services
Increase morale for staff and users by showing that
change is happening
Demonstrate to funders that you are making a difference
At the end of both days, the learners will understand: what
outcomes are and what they are not, how to identify relevant
outcomes for your work, the benefits of having an outcome
focus, simple ways to monitor outcomes, methods for
gathering outcomes information, reporting outcomes, using
outcomes information well, next steps in implementing an
outcomes approach.
8
Managin
g Y
our O
rganisa
tion
9
The course will run on two separate days, with a gap of four
weeks in between. During the gap you will be expected to
hold a meeting within your own organisation to consider
implementing an outcomes focus. You will be given the
materials to help you do this.
Day One:
Outcomes: what they are and what they are not
How to identify relevant outcomes for your work
The benefits of having an outcomes focus
Simple ways to monitor outcomes
How to use outcomes information in decision making and
planning
Day Two:
Discussion about the meetings you held in your organisation
Methods for gathering outcomes information
Reporting outcomes
Using outcomes information well
Next steps in implementing an outcomes approach
Trainer: Sanja Kane, Workforce Development and Training
Co-ordinator at KVA.
Course Fee: Free - this course is fully subsidised for groups
in Kingston, thanks to funding from the BIG Lottery Fund.
Com
mis
sionin
g
10
Commissioning and Procurement Date: Thursday, 19 May 2011 Time: 10.00am-4.00pm
Who should attend: Staff or trustees of voluntary
organisations who are interested to find out about the
process of commissioning and why they might want to get
involved in it.
Course Overview: All Local Authorities, Primary Care Trusts and other statutory agencies are moving towards a more formal and structured process of buying services for residents and communities. The new procurement systems can lead to many opportunities for the voluntary sector in securing contracts to deliver key public services as well as posing threats to current funding regimes. The aim of this one day course is to introduce the concepts and environment of commissioning and tendering and bring participants up to speed with the processes involved. This will be achieved through: Defining commissioning, tendering and procurement Exploring the current policy environment Looking at voluntary and community sector motivation and
opportunities Looking at processes and regulations Exploring how to tender in partnerships and consortia Looking at how to develop special purpose vehicles (SPVs)
for tendering
Com
missio
nin
g
11
Exploring costing methodology (including full cost
recovery) Identifying how to demonstrate added value when
submitting tenders Practically working through PQQs to develop an
action plan for organisations on the course Note: This course will be followed by a seminar where groups will have a chance to meet Kingston commissioners and discuss the specifics of the local commissioning process. Further details of this event will be available soon, with priority given to groups who attend this training course. Trainer: Ian Beever is a consultant, facilitator and trainer working with the public, voluntary and private sector, specialising in policy relating to local Government, strategic partnerships, health, social care and community engagement. Ian Beever Consultancy and Training is the National Training Awards Greater London Winner for 2010. Course Fee: £40/£65
Fundin
g
12
Writing Successful Funding Applications Date: Tuesday, 24 May 2011
Time: 10.00am-4.30pm
Who should attend: The course is equally suitable for
people new to fundraising as well as for professional
fundraisers, and for people for whom fundraising is one
element of their role.
Course Overview: This course will equip you to master the basic principles of writing a winning funding proposal. Drawing upon 20 years of experience of the trainer, you will learn the secrets of success for securing funding from trusts, companies and wealthy individuals. As a result of this course participants will be able to:
Produce applications that address the common questions asked by funders
Explain the differences between outcomes and outputs
Understand how to present „ongoing‟ work as attractive to funders
Adapt their presentation in order to meet the needs of donors
Select an appropriate format for presenting a project budget
Produce a persuasive mini presentation for their cause
Trainer: Bill Bruty has been a professional fundraiser since
1984 and has worked as Fundraising Manager or Director for
three large national charities in the UK. He is also one of the
UK‟s leading fundraising trainers, working with clients as
diverse as UNICEF UK, the National Trust and the British
Stammering Association, as well as small community based
agencies.
Course Fee: £40/£65
Writing Budgets for Funding Applications
Date: Thursday, 9 June 2011
Time: 10.00am – 4.30pm
Who should attend: Staff and trustees of voluntary
organisations who are involved in preparing and writing
budgets/funding bids
Course Overview: This one day course which is based
on the National Occupational Standard for
Management and Leadership will equip you with
knowledge and skills to make your budgets look more
professional.
To understand the principles of setting a budget
To understand the risks associated with setting a budget
To understand allocation and apportionment as part of
budget setting (Full Cost Recovery)
To understand the importance of Cash Flow forecast
To work on case studies
To demonstrate added value in financial terms to make a
robust case
The training will include presentation, group discussions, case
studies and reflective learning.
Trainer: Somanah Achadoo, Operations Director at Voluntary
Action Camden (VAC), has over 10 years experience in the
sector and has been delivering courses and training sessions
in Leadership and Management including Financial
Management.
Fin
ance
13
KVA T
rain
ing P
rogra
mm
e a
t a g
lance
Cours
e T
itle
D
ate
Tim
e
Venue
Volu
nta
ry &
Com
munity
Sta
tuto
ry
Pro
moting y
our
work
in t
he m
edia
5 A
pril
9.3
0-1
.30
Acc
ess
Learn
ing
Centr
e
£20
£35
Equalit
y law
s and
div
ers
ity iss
ues
6 A
pril
10-4
.30
Ric
hard
Mayo
Centr
e
£40
£65
Em
erg
ency
First
Aid
at
Work
11 A
pril
9.3
0-4
.30
Quaker
Meeting
Pla
ce
£40
£65
Voic
e w
ebsi
tes
-
Begin
ners
13 A
pril
10-1
.00
Acc
ess
Learn
ing
Centr
e
£20
£35
Voic
e w
ebsi
tes
-
Advance
d
13 A
pril
2-4
.30
Acc
ess
Learn
ing
Centr
e
£20
£35
Dis
abili
ty A
ware
ness
10 M
ay
10-4
.30
Ric
hard
Mayo
Centr
e
£40
£65
Recr
uitm
ent
of
Volu
nte
ers
11 M
ay
10-1
.00
Ric
hard
Mayo
Centr
e
£20
£35
Food S
afe
ty
17 M
ay
10-4
.30
Ric
hard
Mayo
Centr
e
£40
£65
Safe
guard
ing
Child
ren -
Child
Pro
tect
ion I
nduct
ion
Tues
17 M
ay
12.2
.00
tbc
Fre
e
Fre
e
Com
mis
sionin
g a
nd
Pro
cure
ment
Thurs
19 M
ay
10-4
.00
Ric
hard
Mayo
Centr
e
£40
£65
Writing S
ucc
ess
ful
Fundin
g A
pplic
ations
Tues
24 M
ay
10-4
.30
Ric
hard
Mayo
Centr
e
£40
£65
Outc
om
es
- D
ay 1
W
ed 2
5 M
ay
10-4
.30
Acc
ess
Learn
ing
Centr
e
Fre
e
n/a
Volu
nte
ers
and t
he
Law
Wed 8
June
10-1
.00
Ric
hard
Mayo
Centr
e
£20
£35
Writing B
udgets
for
Fundin
g A
pplic
ations
Thurs
9 J
une
10-4
.30
Ric
hard
Mayo
Centr
e
£40
£65
Safe
guard
ing
Child
ren R
efr
esh
er
Sat
11 J
une
10-1
.00
STAR C
entr
e
Fre
e
Fre
e
Voic
e w
ebsi
tes
-
Begin
ners
16 J
une
10-1
.00
Acc
ess
Learn
ing
Centr
e
£20
£35
Voic
e w
ebsi
tes
-
Advance
d
16 J
une
2-4
.30
Acc
ess
Learn
ing
Centr
e
£20
£35
Outc
om
es
- D
ay 2
W
ed 2
2 J
une
10-4
.30
Acc
ess
Learn
ing
Centr
e
Fre
e
n/a
Emergency First Aid at Work (EFAW)
Date: Monday, 11 April 2011
Time: 9.30am – 4.30pm (full day attendance required)
This new course is developed in line with the HSE‟s changes to
the First Aid at Work regulations. It is designed for
organisations where a risk assessment has indicated that a
lower level of First Aid cover is sufficient.
Who should attend: Organisations needing to qualify staff or volunteers to take responsibility for a first aid emergency and the first aid box in accordance with the Health and Safety (First Aid) Regulations 1981.
Course Overview: The course will enable attendees to:
Understand the role of the first aider, including the
importance of preventing cross infection; recording
incidents and actions; use of available equipment
Administer first aid to a casualty who is unconscious
(including seizure), choking, wounded and bleeding or
suffering from shock
Administer cardiopulmonary resuscitation (CPR)
Provide appropriate first aid for minor injuries
Trainer: Simon Hill, Malden Emergency First Aid Society (MEFAS) on behalf of Derby Civil Aid.
Assessment & Certification: On successful completion of the course, the delegate will receive a certificate of attendance issued by Derby Civil Aid. Certificates are valid for 3 years under the Health and Safety (First Aid) Regulations 1981. Course Fee: £40/£65
First
Aid
16
Level 2 Award in Food Safety (Formerly Basic Food Hygiene course) - Certificated by Royal
Society of Health Date: Tuesday, 17 May 2011
Time: 10.00am – 4.30pm
Who should attend: Anyone involved in preparing, cooking,
or serving food.
Course Overview: This nationally recognised course will teach you how good food hygiene can mean safer food, fewer complaints and reduced costs. It will also help you comply with legislation, in particular the Food Hygiene Regulations 2006. By the end of the course, you will have understood:
Hygiene control
How to recognise and prevent food contamination
Food storage and temperature control
How to store food safely
How to rotate stock
How to recognise and deal with food pests
Cleaning and disinfection - when to do it and how to do it
The law and how it affects you
Certification: At the end of the course, there will be a short,
multiple-choice test, on successful completion of which, you
will be awarded a Royal Society of Public Health (RSPH)
Qualification – Level 2 Award.
Trainer: Maureen McIntyre, Carlton Training Ltd, is an
experienced teacher and has a Diploma in Food Safety
Management.
Course Fee: £40/£65
Food S
afe
ty
17
Creating a Website using VOICE - Beginners
Dates: Wednesday 13 April, Thursday 16 June 2011
Time: 10.00am - 1.00pm
Who should attend: Organisations who want to set up a
website using the free and easy-to-use VOICE tool. Also
suitable for additional staff/volunteers from organisations
who already have a VOICE website and need an
introduction to the tool in order to update their site.
Course Overview: The aim of the course is to set up a
basic website with a logo, contact details and
information on your organisation using VOICE. The course
will cover:
Adding text, images and links to a page
Adding and ordering pages
Changing the look and feel of the site
Full support will be provided both prior to the course and
afterwards to give you guidance on planning and
maintaining a website that meets your needs, as well as
providing help with any technical issues.
Trainer: Justine Harvey, Information & Communications
Co-ordinator at Kingston Voluntary Action, who has over 10
years experience of editing and developing websites. If you
are not sure if VOICE is suitable for your organisation,
please contact Justine at [email protected] to
discuss your needs.
Course Fee: £20/£35
Com
munic
ations
18
Com
munica
tions
Developing a Website using VOICE -
Advanced
Dates: Wednesday 13 April 2011, Thursday 16 June 2011
Time: 2.00pm-4.30pm
Who should attend: Organisations who already have a
VOICE website and want to develop it further, ideally people
who have already attended the Beginners course or have a
basic understanding of the VOICE system.
Course Overview: The aim of the course is to introduce
advanced features of VOICE in order to increase
the functionality offered by your website. The course will
include:
Adding interactive applications to your website
Private Areas
Advanced Layouts
User and Member management
You will be contacted prior to the course to identify any
specific areas of interest so that the session can be tailored to
meet your requirements. Support will also be available after
the course, to ensure you are able to continue to
develop a website that suits your needs.
Trainer: Justine Harvey (see page 18)
Course Fee: £20/£35
19
Com
munic
ations Promoting your work in the media
Date: Tuesday, 5 April 2011
Time: 9.30am – 1.30pm
Who should attend: Anyone who has to promote their
organisation or project with little or no budget, and/or is wary
of the media
Course Overview: Do you know what journalists want?
This workshop is packed with tips on building winning stories
and communicating with journalists. The tutor reveals the
[unwritten] rules of engagement. You'll understand more
about how the media works, and how to increase your
chance of getting coverage.
This four-hour workshop focuses on identifying stories,
building them, and pitching them to the media, with exercises
in all these areas. It‟s also been used to help participants
produce better marketing materials, presentations, website
content and annual reports.
Note: It will be useful to browse through some of the
newspapers in the week running up to a training session; try
to choose papers you do not usually read.
Trainer: Lynne Walsh is a journalist, media adviser,
campaigner and trainer. Freelance since 1993, Lynne has
reported for and edited newspapers and magazines, worked
on major health campaigns, and advised a number of
government departments, quangos, professional
organisations and charities on their communications work.
Course Fee: £20/£35
20
Recruitment of Volunteers -
creating the right team
Date: Wednesday, 11 May 2011
Time: 10.00-1.00
Who should attend: Any organisation who works with
volunteers
Course Overview: Attracting new and diverse volunteers can be difficult. Planning your recruitment campaign is important, but so too is creating the right message and getting it out to a wider audience. This workshop will look at all aspects of volunteer recruitment and thinking more creatively about your message and the best method of marketing.
Topics will include:
Planning for recruitment – before involving volunteers
Recruitment action plan – what is in place
Recruitment barriers – (volunteers with disabilities)
Motivation of volunteers
Recruitment campaign
Your written recruitment message – presenting the right image & being creative
Marketing your roles - different recruitment methods including social networks
Trainer: Patricia Stanley, Good Practice Advisor at Kingston
Volunteer Centre. Pat supports organisations to develop
good practice in volunteer management. The project also
includes delivering a programme of good practice training of
which this workshop is part.
Course Fee: £20/£35
Volu
nte
er M
anagem
ent
21
Volu
nte
er
Managem
ent Volunteers and the Law – staying
legal
Date: Wednesday, 8 June 2011
Time: 10.00am-1.00pm
Who should attend: Anyone who recruits, supervises or manages volunteers.
Course Overview: It is always advisable to stay on the right side of the law, and it is important to think through carefully what the legal position is on much of what you do as a volunteer manager. This workshop will look at how your organisation can keep its relationship with its volunteers legal. As well as discussing legal issues, we will look at cases that volunteers have pursued through the courts.
Topics will include:
Relationship between organisation and volunteer
Equality Act 2010
Health & Safety
Insurance
CRB checks
Benefit regulations & volunteering
Data protection & copyright
Young volunteers
Trainer: Patricia Stanley is Good Practice Advisor at Kingston
Volunteer Centre (see details on page 20).
Course Fee: £20/£35
22
Kin
gsto
n V
olu
nte
er C
entre
Volunteers‟ Week – 1-7 June 2011
Volunteers‟ Week is an annual event which
celebrates the fantastic contribution that
millions of volunteers make across the UK.
The Week plays a huge part in raising the
profile of the millions of volunteers who regularly contribute
to society, while inspiring others to get involved too.
Good Sports Bonanza 2 June 2011
As part of Volunteers‟ Week 2011, Kingston Volunteer Centre
will be staging an introduction to sports volunteering on the
lawns at All Saints Church on Thursday 2 June.
Named after Kingston Volunteer Centre‟s successful Good
Sports project, the aim of which has been to get more people
involved in sports volunteering, visitors to the town centre
will get the chance to learn firsthand about the benefits of
sports volunteering.
It is expected stalls representing a variety of local sports will
be available on the day for visitors to try different sports and
find out how to get involved.
For more information please contact Hedley Featherstone,
Good Sports Project at Kingston Volunteer Centre on 020
8255 8685 or [email protected]
23
Managem
ent
Tra
inin
g
24
Management Training – a better future for voluntary sector organisations in Kingston As part of our strategic approach to workforce development in the voluntary sector, Kingston Voluntary Action has worked with seven organisations in the borough to ensure that their managers access Chartered Management Institute (CMI) Diploma in Management and Leadership at level 5. The qualification is widely renowned as the leading professional qualification for managers in the UK and our partner, Kingston College is a Centre of Excellence for delivering CMI courses. This practical and interactive programme, which started in January 2011, takes 10 months and will cover all key aspects of management and leadership. This training is part funded by the BIG Lottery as part of KVA‟s 3-year Infrastructure Support and Development Project. The benefiting organisations are: Mind in Kingston, Oxygen, Kingston Churches Action on Homelessness, Straight Talking Peer Education, Yorda Adventures, EnhanceAble and Kingston Carers‟ Network.
Govern
ance
Support
25
Improving Your Organisation‟s Governance
As part of the Infrastructure Support and Development
Project, KVA is offering personalised support to
organisations to help them improve their governance
skills. Below is a case study of how we have recently
supported one local organisation.
The organisation approached Kingston Voluntary Action
prior to their away day most of which was to be
dedicated to the trustees revising their governance.
We had two meetings with the chair and treasurer before
the event to discuss the exact requirements of the
organisation and plan the day.
The day itself was full of interactive exercises that made
trustees think about various governance issues such as
trustee liability, trustees as employers, gaps in a
committee skills, how to welcome new trustees, user
involvement in people with a learning disability etc.
The Chair of the organisation said in their newsletter:
„I think we all came away with a positive attitude and
agree we want to work together to make sure we
support and ensure a better life for people with a
learning disability living here in Kingston. It was a really
positive day and something we will repeat.‟
To discuss how your organisation might benefit from this
support, contact Sanja Kane, Workforce Development
and Training Co-ordinator on 020 8255 3335 or
Te
rms
& C
onditio
ns
To book, please use the enclosed booking form, or
visit our website www.kva.org.uk for a Word version
of the form. We are unable to issue invoices, but the
booking form has been designed to act as an invoice,
so you should keep a copy for your records.
The booking fee is refundable if the booking is cancelled no
later than 2 weeks before the course date.
Please send completed booking form and cheque to Training,
Kingston Voluntary Action, Siddeley House, 50 Canbury Park
Road, Kingston KT2 6LX.
Cheques should be made payable to Kingston
Voluntary Action.
All places will be confirmed by email or by phone at least 72
hours before the course starts and usually sooner than that.
Occasionally, KVA may have to cancel a course or change the
tutor, date or venue. If this happens, we will inform you
immediately. If you cannot attend the new date, we will
offer you a credit note or refund.
Please visit our website www.kva.org.uk for further information and the latest updates on training. For enquiries, please phone Sanja Kane on 020 8255 3335 or email [email protected]
Remember: Book early to secure a place on the training you
and your organisation need.
Please note: Photographs may be taken during courses for
KVA publicity only. If you do not wish to be photographed,
please inform Sanja Kane at [email protected] 26
About th
e P
roje
ct
27
Kingston Infrastructure, Support and Development Project
Funded by the BIG Lottery for three years, the project will
enable Kingston Voluntary Action to further develop as the
key infrastructure centre for information, communications
and training.
As well as this capacity building training programme, the
project includes:
Developing KVA‟s information resources, e.g. monthly
e-bulletins and development of baseline data about the
local sector
Developing networks and forums e.g. the Community
Development Network and Social Enterprise Support
Programme
Supporting the role of Community Development Workers,
e.g. through the Development Skills training programme
Supporting the development of Management Committees
to improve their governance (see page 25)
Assisting organisations to improve their own
communications, e.g. developing their own websites (see
page 18)
Kingston Voluntary Action
Siddeley House, 50 Canbury Park Road,
Kingston upon Thames, KT2 6LX.
Tel: 020 8255 3335. Fax: 020 8255 8804.
Email: [email protected] Website: www.kva.org.uk
Registered Charity No. 257551
About Kingston Voluntary Action Kingston Voluntary Action (KVA) is the infrastructure support and umbrella organisation for community groups and voluntary organisations in Kingston upon Thames. KVA also delivers services and activities through Kingston Volunteer Centre, Superhighways and Kingston Community Furniture Project. Our aim is to support, advise and develop voluntary organisations and community groups. We provide infrastructure support, including workforce development and training, capacity building, advice and information services and community development and engagement support. We review existing provision, identify unmet needs, initiate new projects and developments to meet these needs. We also aim to undertake a co-coordinating function within the voluntary sector, and between the voluntary and statutory sectors and other partners. Our key strategic objectives include community engagement, capacity building and working in partnership. We work with community groups and voluntary organisations from all communities, including BME, disability, children and young people and older people‟s organisations. These include community and grass root groups and small and medium sized organisations.