koovs presentation
TRANSCRIPT
Online Fashion and Lifestyle in India
• Current market size: –Rs.2,000 Crores
• Annual Growth rate: –35%
• Number of Internet users in India: –121 million
• Users opting for online purchases: –Around 50% and growing every year
Reasons for growth of online shopping
• Enhanced Connectivity
• Social Media / Word of Mouth
• Customer is King
• Choices, choices and more choices
Industry target group:
Common Fears•Lack of trust Fear of losing their money by having to pay upfront
•Unsure about quality of products•Fear of not having a place to replace / exchange a product in the event of a problem, if any.
Individuals who do online purchase transactions
Individuals who transact primarily on travel sites (Airlines and IRCTC)
Offline shoppers (who are scared of shopping online)
Marketing Strategies• Positioning– An experience even better than ‘real-life’ shopping
• Registration Offer• Online Ads• Social Media– Facebook (648K likes)– Twitter (2,100 followers)
• TV commercials – http://www.youtube.com/watch?v=C4msgKTQVMc– http://www.youtube.com/watch?v=VPjvZjZdZ6w
Marketing Strategies• Positioning– Delivering lifestyle
• Registration Offer– Upon registration, Jabong gives coupons worth Rs. 2000/-, can be
used in four installments of Rs. 500/- each, on transactions of Rs. 1500/- each.
• Extensive usage of online ads• Social Media
– Facebook (233K likes)– Twitter (11,721 followers)
• TV Ads– http://www.youtube.com/watch?v=00PLAWgVlGQ
Active interaction on their FB page and even on private blogs
http://realbeautywithtaps.blogspot.in/2012/03/beware-of-jabongcom.html
https://www.facebook.com/myjabong
• Premium and Luxury brands
• Website features:– Compare– Slideshow– Video catalogue– Look book– Express Shipping
Marketing Strategies• Positioning:– A premium online fashion experience
• Referral Program• Registration Offer– Register and get Rs.1000 vouchers
• Youtube videos– http://www.youtube.com/watch?v=5hCFTzrpTko– http://www.youtube.com/watch?v=KEi6fHnR9GQ
• Social Media:– Facebook (166K likes)– Twitter (33 followers)
Marketing Strategies• Positioning– Your style. Your expression.
• Social Media– Facebook (153K likes)– Twitter (846 followers)– YouTube Videos
• http://www.youtube.com/watch?v=BYqeOSrM48s
• Tie-up with KKR :– Casual Wear Partner with KKR
Marketing Strategies• Positioning:– Shoes that suit your mood
• Digital Advertising • TV Ads
– http://www.youtube.com/watch?v=2f-7rLkU5zw
• Social Media– Facebook (137K likes)– Twitter (1126 followers)
Marketing Strategies• Positioning: – World class destination for the Indian-
inspired luxury lifestyle
• Social Media– Facebook (138K likes)– Twitter (2087 followers)
Marketing Strategies• Positioning:– ‘World’s First Global Lifestyle Brand from India’.
• Promotions: Join and get 20% off • Youtube Videos
– http://www.youtube.com/watch?v=oZ4fSU09PRk
• Tie ups with cricket celebrities (M S Dhoni, Harbhajan Singh and Lisa Haydon)
• Social Media– Facebook (339K likes)– Twitter (1060 followers)
Marketing Strategies• Positioning:– We bring designers to you
• Register and get 10% off on first purchase• Social Media– Facebook (3,945 likes)– Twitter (25 followers)– YouTube Videos
• http://www.youtube.com/user/OUTLETWise/videos
Objective
• To get a better understanding of the of awareness and perception of the public towards online shopping.
Overview
Designation: Working ProfessionalsAge group : 21-27 years
Total respondents: 20 people • Men: 5 • Women: 15
Insights
• Majority of respondents:– Impulse shopping– Deals are a big deal– Good service is now an expectation
• Top reasons for not shopping online: – Skepticism
• Clothing shown on website isn’t the same• Using a credit card online
– Touch/feel factor is important– Sizes aren’t standardized
Insights
• Top of mind for online shopping– Flipkart, Jabong, Myntra
• Online shopping– Impulse behavior (Variety wins over brands)– Happens during the day at work. – Can get addictive. Some ship orders to work to avoid showing it to
their parents/boyfriend/husband– A stress buster– Won’t replace the experience of shopping– First experience is very important– Detailed info about product – Love the variety and convenience
MYNTRAAn experience even better than ‘real-life’ shopping
JABONGDelivering lifestyle
FASHIONARAA premium online fashion experience
SHERSINGH‘World’s First Global Lifestyle Brand from India’.
PERNIA‘India’s first true fashion website”
NOW IN INDIA
STRICTLY FOR WOMEN
MEN-FREE SHOPPING
LOOK SEXY
IT'S LIKE SHOPPING IN PARIS
YOU WONT GET IT ANYWHERE ELSE
BE THE WOMAN EVERYONE WANTS TO HANG AROUND WITH